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Citizen Engagement and Online

Voter Registration

Department of State

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Online Voter Registration Project

•

Started Project in March of 2015• Launched first version on August 27, 2015

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Online Voter Registration Project (cont)• Project objectives

 – Be able to file a new

registration or change toan existing registration

 – Integrate with PennDOTto get signatures forpollbooks

 –

Leverage existing UI andprocess to limit learningcurve for staff to processonline applications

• 50,000 applications as ofDecember 2, 2015

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Engagement During Development

•

Review sessions with county election staff• Presentation at County Election Official's

Conference

•

Review sessions with election stake holdercommunity

• Field testing of application by the Center for

Civic Design

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Social Media Engagement

• No advertising

budget

• Social Media

communications

plan

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Bilingual Engagement

• Statutory

requirement formaterials

• Outreach in

required languages

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National Voter Registration Day Twitter

Town Hall• Over 20 participants

 – The League of Women Voters

 – PennPIRG

 – PASSHE

 – Nonprofit VOTE

 – ACLU-PA

 – Kutztown University

 – Committee of Seventy

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National Voter Registration Day TwitterTown Hall

• More than 15 questions answered

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National Voter Registration Day Twitter

Town Hall• Our hash tag – #registeronlinePA

• Tie in with NVRD hash tag - #CelebrateNVRD

• 30 new followers

• 1639 applications filed on 9/22

• 0 trolls

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Future Plans

•

Department Objective

• Ideas Market for requirements

Strategic Goal 3: DOS will leverage technology to be responsive to

the needs of its stakeholders.

Objective: Implement a stakeholder-centric development process

so that customers receive a consistently excellent standard ofservice agency-wide.