Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to...

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Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor: Labor Exchange Coordination Services Bureau of Workforce Development Partnership

Transcript of Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to...

Page 1: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

Pennsylvania: The Road to Common Measures

Presented By:

Kathy MooreSupervisor: Labor Exchange

Coordination ServicesBureau of Workforce Development Partnership

Page 2: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

Why Common Measures?

• Fits PA’s vision of integration of workforce development

• Provides a “Baseline” for all employment and training programs

• Integral part of workforce program reform

• Applying similar standards to all workforce development programs

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Page 3: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

Early implementation allowed for a lot of DOL focus and PA’s ability to influence federal policy

Promoted integration among partners by “speaking the same language”

Single Entrance, Single Exit is the key concept for common measures and service integration

Benefits of Common Measures

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Page 4: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

Additional Benefits

• Used to develop Pennsylvania’s “Quantitative Measures”

• Common measures methods applied to 28 workforce programs in Pennsylvania

• Includes programs that are not under DOL/ETA governance

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Page 5: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

Additional Benefits (cont’d)

• Pennsylvania’s Performance Management Plan

• Focused Participant Training Benefits

• PA CareerLink 101

• Commonwealth Workforce Development System

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Page 6: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

Pennsylvania Time Line

• December 2003: TEGL 15-03 is issued

• December 2003: PA waiver request submitted to USDOL

• September 2004: PA waiver request submitted to Veterans’ Employment and Training Administration

• January 2005: Waiver request for WIA performance measures approved

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Page 7: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

• June 2005: First common measures training sessions

• July 2005: Implementation of common measures

• October 2006–January 2007: 7 training sessions conducted across state with 800 attendees

• December 2006: Added Self-Service

• December 2006: Started Workforce Investment Streamlined Performance Reporting (WISPR) System

Pennsylvania Time Line (cont’d)

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Page 8: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

PA ExperiencePA assembled a team that brought together

the knowledge needed from:

Program Staff• Bureau of Workforce Development Partnership (BWDP)

Statisticians• Center for Workforce Information and Analysis (CWIA)

Information Technology• Bureau of Business Application Development (BBAD)

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Page 9: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

• The team met weekly to discuss policy issues, reporting issues, and system development

• Some areas required clarification from DOL/ETA

PA Experience (cont’d)

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Page 10: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

Once the bulk of the issues were resolved, it was time to see what changes would be

needed to accommodate common measures within the Pennsylvania

CareerLink Operating System.

PA Experience (cont’d)

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Page 11: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

PA Experience (cont’d)Pennsylvania has always had all Workforce Development Programs in the PA CareerLink

Operating System

• Now the challenge was to tie them together

• Changes were necessary for integrating the delivery of service and for composite reporting

• This allowed us to identify the “common start” and “common exit” for common measures

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Page 12: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

System Process

“At-Time-of-Participation” data elements were identified and added to the system

These elements are now collected when the first “Value Added Service” is added for each program

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Page 13: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

System Process

• EE01 for WP Participations

• TE01 for TAA Participations

• WE01 for WIA Participations

• SE01 for Self-Service Participations

• Counted as a separate program to track performance

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Page 14: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

System Process• When the first Value Added Service is added

for each program, the system presents and collects the “At-Time-of-Participation” data

• With each new Participation created, the system tracks:

– the service that triggers the participation

– the participation start date

– the projected “Anticipated Exit” from the program

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Page 15: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

PA Experience

“Program” participation information is displayed to the staff for each participant.

Staff can always view a participant’s common

measures program activity

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Page 16: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience PA Experience

All “common measures” activity including the “Anticipated Exit” is centralized on the

Common Measures Program Activity Log

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Page 17: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

Common Measures Program Activity Log

CMPA Log:

• Identifies “Participants & Exiters” for each report

• Ties participants together by creating a “Program Cycle” based on service activity

• Participants fall within a “Reporting Cycle” in order to determine common participation start and exit dates

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Page 18: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

CMPA Log:

•Identifies “Participants &

Exiters” for each report

•Ties participants together by creating a “Program Cycle” based on service activity

•Participants fall within a “Reporting Cycle” in order to determine common participation start and exit dates18

Common Measures Program Activity Log

Page 19: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

CMPA Log:

•Identifies “Participants & Exiters” for each report

•Ties participants together by creating a “Program Cycle” based on service activity

•Participants fall within a “Reporting Cycle” in order to determine common participation start and exit dates

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Common Measures Program Activity Log

Page 20: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

CMPA Log:

•Identifies “Participants & Exiters” for each report

•Ties participants together by creating a “Program cycle” based on service activity

•Participants fall within a “Reporting Cycle” in order to determine common participation start and exit dates

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Common Measures Program Activity Log

Page 21: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

• WISPR extract

• Interface with Wage Records

• Build the report

• Submit to USDOL

Reporting

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Page 22: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

• July to September 2005– Labor Exchange and WIA integrated

• October to December 2005– Trade Adjustment Assistance added– All programs integrated

• January to March 2006– WRIS

• October to December 2006– First WISPR

• January to March 2007– Added self-service

Steps to Current Reporting

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Page 23: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

PA Experience

While most of the “construction” has been completed, we are still making changes to help staff provide a more integrated approach to helping our

customers

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Page 24: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

Unemployment Compensation Integration

• Integration is occurring at program level

• Both Workforce Development and UC have new systems in development

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Page 25: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

Finalization of common measures Workforce Investment Information Notice (WIIN)

Common measures training Q&A Development of State youth certificate

policy CWDS and further integration

Next Steps

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Page 26: Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor:

Pennsylvania Department of Labor & Industry

PA Common Measures Experience

Contact InformationProgram Management Section Chief

Cindy Gnech [email protected] (717) 787-0304

Program Information-WIAKevin Lyter: [email protected] (717) 783-4888Lisa Vicente: [email protected] (717) 783-0127Mike Fuller: [email protected] (717) 783-6874

Program Information-Labor ExchangeKathy Moore: [email protected] (717) 787-9886Stephen Rzonca: [email protected] (717) 787-6352

Technical InformationDan Villanova: [email protected] (724) 339-5028Michelle Fraker:[email protected] (717) 763-323726