Peer Insight Group Coaching Handbook

The Group Coaching Handbook using PEER INSIGHT

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Group Coaching: a dialogic process that leverages insights and experiences of group

members to attain individualized personal and professional growth

Peer Insight: a research based Group Coaching methodology that leverages the power of social

interaction and group knowledge to drive personal and professional growth

The Group Coaching Handbook using Peer Insight

3 Reasons WhyGroup Coaching and Peer Insight

#1 – Time For Money

1a. Numerous studies verify that organizations would like to increase the availability of coaching services to their employees, but are limited by budgets, and the number of approved coaches. Group coaching offers a viable alternative when demand for coaching services exceeds available resources.

1b. Peer Insight virtually eliminates the time a group coach would normally spend preparing for a group coaching session. Peer Insight achieves this by building the expert-knowledge into each topic deck, while incorporating a defined process to facilitate discussions.



#2 – Increase Impact

Individual and group coaching should facilitate deep, transformational development with participants. Although each participant gets less one-to-one attention, the power of the group more than compensates. The social learning that occurs in a group environment from listening to other participant stories, ideas and concerns is a powerful mirror for an individual’s personal growth. Participants also receive candid feedback from multiple sources, which speeds the development process.

Plus, a Group Coach is positioned to increase his or her impact across an organization.



#3 – Personal & Professional Growth

Groups provide an exceptional framework for personal and professional growth. Early in the development of Peer Insight, we noticed that highly functioning groups were special. They were serious, yet included timely doses of laughter. They discussed best practices, yet were open to discussing their vulnerabilities. They told stories, yet were prepared to receive open and honest feedback. We realized that Peer Insight enabled participants to BeBRAVETM.

In BeBRAVETM groups, participants have the ingredients in the group that are essential for personal & professional growth.


The Group Formula

What is a BeBRAVETM Group?

Inside a well-run group coaching session, something special happens. Individuals and emergent leaders learn how to BeBRAVETM. It isn’t an accident. It happens because we’re hardwired to value, trust and desire group membership.

The Peer Insight Group Coaching process inspires individuals and emergent leaders to BeBRAVETM, to become the leaders they want and need to be.


The Group Formula

The Simple Formula

Effective Group Coaching sessions possess these key characteristics.1. 7 – 12 compatible individuals that share similar

interests and focus, i.e. leadership development, etc.2. Time: 90 – 120 minutes per session. Most groups

have a recurring monthly schedule format3. A structured group coaching methodology that

manages the interplay between safety and challenge inside a group

4. Facilitated by a coach that manages the discussions and energy of the group

5. A process that encourages deep learning during and following each session for each group member


The Group Formula

The Peer Insight Solution

Peer Insight utilizes a stimulating card-game facilitation method during which participants explore their responses to randomly selected, thought-provoking statements on a number of topics. The process creates a rich and structured learning environment, while providing the stimuli essential for deeply reflective, and interesting discussions.

Plus, Peer Insight provides the structure necessary to keep groups engaged, the learning environment safe and the dialogue moving forward.


How Peer Insight Works

1. Peer Insight Structure

Each Peer Insight Deck contains two types of cards. The first card type being, the “Praise or Concern” cards.



Insight intothe Praise or Concern Cards

The “I have a Praise about…” or “I have a Concern about…” cards are a distinguishing characteristic of the Peer Insight methodology. These two phrases achieve several objectives flawlessly, a few of them being:1. It positions the individual to immediately speak

from the 1st person perspective, which is unusual in most meetings and conversations.

2. It provides the card holder permission to speak their thoughts openly, which often leads to unique and unknown perspectives.

3. It encourages reflective thought, which is a powerful conduit to improving critical thinking skills.




The second card type is the topic card. Each card in a topic deck has a provoking statement that stimulates thought and reflection around a specific topic, i.e. Agility, Conflict, Diversity, Employee Feedback, etc.



Insight intothe Topic Card Deck

Each Topic Deck contains 30 statements, thereby providing 60 statement combinations in each deck (each statement is answered as a Praise or Concern). Utilizing this structure, the intelligence is built into the process. This enables the group coach the bandwidth to facilitate group discussions across a variety of topics without being a topic expert.




Taking turns, each member will pick a “Praise or Concern” card and a “Topic” card, creating a Praise Statement or a Concern Statement. The participant that drew the cards will answer the statement, frequently presenting a personal story or referencing a recent experience.

Once the participant answers the statement, the facilitator can encourage the group to discuss further or ask other participants to provide a personal perspective. This brings multiple perspectives to the topic, while encouraging a collaborative learning environment.



The Process

The Peer Insight Group Coaching process is easy to learn and simple to implement. The Group Coach initiates the process by:1. Introduce the topic.2. Hand the cards (utilizing the card carrier)to the

first participant, having them draw a Praise or Concern card first and then a Topic card.

3. The participant reads the statement out loud, then thoughtfully answers the statement. Follow-on discussion amongst participants is encouraged, if appropriate.

4. Upon completion of discussion, the cards are handed to the next participant.

5. Steps 2, 3 and 4 is repeated by next participant.6. The cards go around the table until everyone has

answered at least one statement. This process ensures individual and total group participation.


Peer Insight Delivers

Group KnowledgeParticipants Openly Share . . .

The Peer Insight Group Coaching process encourages participants to openly share their perspectives, knowledge and experiences with the group. When this occurs, an emotional connection to the topic occurs which greatly enhances learning, but most important, application of the information. This is one way Peer Insight transforms belief systems and behaviors of participants.

When a group of educated and experience rich individuals come together, an abundance of knowledge is present at the table. Author Jeff Surowiecki refers to this as “the wisdom of crowds.”



EngagementGroup Member Perspective

Engagement is integral to learning. The methodology taps into 4-basic coaching constructs, which positively impacts learning effectiveness. These being:1. A basic human need is to “Be Understood” and

“Be Respected.” Participants indicate this is achieved when utilizing Peer Insight.

2. Individuals have ideas and they want a platform to express them and to “Be Heard.” Peer Insight neutralizes the table, whereby alpha members no longer dominate and the silent few are heard.

3. Since the process is random, the cards give them “permission” to speak their mind, which adds elements of safety to the process.



PermissionAuthentic Communication

Anytime two or more people speak, a contextual framework exists between them. When an individual picks up a Peer Insight card, no contextual relationship exists, which gives an individual the permission to speak frankly about the topic. It’s amazing what is shared by simply providing a simple platform to be vulnerable without judgment.

David Dunning, Professor of Psychology at Cornell University states, “The path to self-insight leads through other people.”

Peer Insight provides a path to self-insight.



KnowledgeSocial Learning Platform

Organizations risk losing institutional knowledge as Baby Boomers retire, and Gen X and Millennials assume these positions. Peer Insight can bring generations together by providing them an equal and valued voice around the table. Baby Boomers enjoy telling their stories based on their many years of experience. Gen X and Millennials appreciate the social learning platform, which enhances their ability to listen and learn.

When groups of people are together, they are very good at retaining meaning. We are smarter when we hang around other people.

Clive ThompsonThe Group Coaching Handbook using Peer Insight


FacilitationPersonal & Professional Growth

Group Coaches embrace the Peer Insight methodology since it stimulates dialogue that can lead to transferring important skills and concepts to all participants. The methodology makes the process seamless. In addition:1. Group Coaches like how the tool

diminishes/eliminates time usually necessary for preparation.

2. The process is simple to utilize, with the intelligence built into the tool; providing group coaches expertise across a broad range of topics.

3. Group Coaches understand the importance of engagement and laughter in the learning process. Peer Insight excels on both fronts.



Individual WorkbooksExtending the Learning Horizon

Each Topic incorporates a Workbook. This enhances and extends the learning process. The workbook:1. Encourages participants to capture and record

notes in a visual format throughout the program.2. Upon completion of using the Peer Insight cards,

participants will:• Identify 3-things they learned.• 1 or 2 Action Items they’re committed to

completing.• 1- person they’re committed to meet before

the next meeting.3. Each participant reports out to the Group their 3-

2-1 Commitments.4. At the beginning of the next session, participants

report their progress on their Commitments, and what they learned.



Development Tracks

Executive coaching can be defined as a short-term relationship between an executive and a coach, focused on achieving specific, mutually agreed-upon developmental goals. Group Coaching can possess a similar objective, it simply utilizes a group process.

Peer Insight’s Group Coaching process can attain these goals by utilizing defined Developmental Tracks, if the Group Coach desires. These tracks are structured around specific learning areas, i.e. Soft Skills, Authentic Leadership, etc. Each developmental track incorporates 6-sessions, utilizing 1-topic per session in a defined sequence. This makes the Peer Insight process easy to implement, while seamlessly achieving developmental goals for each participant.


Peer Insight Certification Training

Our Peer Insight Certification Process gives trainers the confidence and ability to successfully lead Peer Insight Group Coaching sessions. It is the cornerstone of our partnership with you and your organization, and is the critical link that ensures successful results. You will emerge with:• Enhanced and refined facilitation skills• An understanding of adult learning strategies• A variety of instructional strategies• Practical guidelines for implementation• Actual experience delivering our Peer Insight tools

We regularly offer our training certification process via public and private seminars. Receive your Peer Insight Certification by signing up for a training program today.

Contact Rod [email protected]

Phone: 651-315-7775Mobile: 651-436-3962

Growing Your LeadersP.O. Box 786

Lakeland, MN 55043651-315-7775

www.growingyourleaders.com

Peer Insight Group Coaching Handbook

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