Peak IT: why digital may stop delivering value

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Transcript of Peak IT: why digital may stop delivering value

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Angry, stressed, frustrated with IT

3400 2012

M T W T F

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Arbeidsmiljøloven4 kapitlet

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Arbeidstakerne skal gis nødvendig opplæring for å sette seg inn i systemene, og de skal medvirke ved utformingen av dem.

Kapittel 4, § 4-2

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Arbeidstakerne skal gis nødvendig opplæring for å sette seg inn i systemene, og de skal medvirke ved utformingen av dem.

Kapittel 4, § 4-2

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Arbeidstakerne skal gis nødvendig opplæring for å sette seg inn i systemene, og de skal medvirke ved utformingen av dem.

Kapittel 4, § 4-2

USER-CENTERED

DESIGN:

IT’S THE LAW

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Coins, notes, SMS, cards, app, PayPal

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Coins, notes, SMS, cards, app, PayPal

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What if digital stops delivering value?Jonas Söderström • InUse ExperienceBetalingsformidling 201511 mars 2015

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or

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Peak IT?Ju

dith

/ Fl

ickr

are we approaching

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@jonas_blind_hen@inuse_swe

#betfor15 #peakIT

twitter

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Digital funktion och passion

Stockholm • Göteborg • Malmö

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FUTURE(Back to the)

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Now

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vern

hart

/ Flic

kr

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vern

hart

/ Flic

kr

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One strong metaphor for

what’s happening:

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Moore’slaw

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Moore himself!

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A new chip!

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But let’s get backto the 60’ies

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They promised not just flying cars, but AFFLUENCE...

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1968: Sweden in 200024 of the most in!uential scientists, entreprenuers

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3 months vacation60.000 SEK/month4 hrs working day

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60.000 SEK/monthIn 1968 value

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482.226 SEK/monthIn 2014 value

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But, well ...

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Financial Times Oct 26, 2014

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Productivity falling

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Economist Oct 4, 2014

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A slowdown in technical progress is the reason usually given for this

progressive deceleration in productivity growth.

”Financial Times Oct 26, 2014

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?

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The s-shaped

curve

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Law of diminishing

returns

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Antibiotics

Resistance

Motorways

Traffic jams

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After 5 years of construction to widen I-405, traffic is slightly

slower than beforeThe "fundamental rule" of traffic. Vox, Oct 23, 2014

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Peak X

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Have we reached PEAK IT?

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How hard can it be?

””

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...for example, a payroll system?

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2013

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20122 757 tim övertid

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2011

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1997 – 2010

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2014

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1999 – 2014

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2010–2015

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2003 – 2013

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...

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Recently:Three of the biggest

Swedish banksditched efforts to build

new platforms, with total losses of well over 10 billion SEK.

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from 145 to 313 click

With new system

Renew weapons license:

mean 2 hrs 52 mWrite report, one case of shoplifting:

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Why?

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Alt 1: Everyone is an idiot

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Alt 2: Exponentially

increasing complexity

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4 6

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+1

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5 10

+4+1

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+1

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6 15

+5+1

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Karolinska University HospitalLibrary, 18 Feb 2014

110 employees

117 systems

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117 118

+1 +6903

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§

EU

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The EVIL TWIN of Metcalfe’s law

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difference between theory and real-world

results

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slowdown, caused by system effects

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/ Flickr

BEGINNING OF CURVE

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PEAK

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?Future?

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Have we reached PEAK IT?

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Government?Bank?

Coolstartup! Disruption!

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Digitalisation affords

bureaucracy

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”simplify”

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We don’t use IT to simplify anymore.

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Programming the ENIAC, late 1940ies

We did...

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Joneal Williams-Daw at the UNIVAC 1, 1953

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Norc, Columbia University’s Watson Lab, 1954

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but now ...

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145 ➡ 313 clicks

We use IT to do new things.We use IT to

do new things.

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Digitalisation drives

complexity.

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... an exploding middelman economy.

Digitalisation has created ...

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”Software is eating

the world”Marc Andressen

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Everything that eats, also produces

excrement.

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No more highways

Build smaller things

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New York High Line

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Copenhagen bicycle bridge

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Thanks!Mail:[email protected]

Twitter:@Jonas_Blind_Hen

Web:inuse.sejavlaskitsystem.sestupidsystem.se

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