The Administrative Office of the Courts: Administration ... Administrative Office of the Courts:...

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The Administrative Office of the Courts: Administration and Technology William Childs Fiscal Research Division March 3, 2015

Transcript of The Administrative Office of the Courts: Administration ... Administrative Office of the Courts:...

Page 1: The Administrative Office of the Courts: Administration ... Administrative Office of the Courts: Administration and Technology William Childs Fiscal Research Division March 3, 2015

The Administrative Office of the Courts: Administration and Technology

William Childs

Fiscal Research Division

March 3, 2015

Page 2: The Administrative Office of the Courts: Administration ... Administrative Office of the Courts: Administration and Technology William Childs Fiscal Research Division March 3, 2015

AOC Budget By Program FY 2014-15

March 3, 2015

Source: Authorized Budget, December 31, 2014

Total General Fund Budget: $469 million

Administration

$42.2 M

9% Appellate

$13.8 M

3%

Trial Court

$293.0 M

62%

Specialty Programs

$19.4 M

4%

District Attorney

$98.7 M

21%

Independent

Commissions

$2.4 M

1%

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Technology Services $15.9 M

38%

Tech Infrastructure Fund

$11.1 M 26%

Non-tech Infrastructure

Fund $3.6 M

9%

Financial Services $2.5 M

6%

Purchasing Services $2.5 M

6%

Court Services $2.4 M

6%

Other (includes Directors, Legal,

HR, Budget) $6.9 M 16%

Reserves -$2.8 M

AOC Administration Authorized Budget by Section

FY 2014-15

March 3, 2015

Total General Fund Budget: $42.2 million

Total FTE Employees: 296.9 Source: Authorized Budget, December 31, 2014

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March 3, 2015

AOC Organizational Chart

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March 3, 2015

• AOC Director’s Office

• Senior Deputy Director’s Office

o Includes Communications Office

• Budget Management

• Legal and Legislative Services

o Legal advice and training for court officials

• Organizational Development

o Research, planning, fiscal notes, workload studies, training

• Total FTE: 34

• Total FY 2014-15 GF Budget: $4,386,489

AOC Administrative Functions

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March 3, 2015

• Court Programs

o Oversees child custody mediation, interpreting services, unified

family courts, juvenile court improvement projects, alternative

dispute resolution services, jury support and specialized grant,

and contract-funded services

• Total FTE: 9.85

• Total FY 2014-15 GF Budget: $741,093

• Court Services

o recordkeeping guidelines and support for officials using judicial

forms and electronic records applications

• Total FTE: 27

• Total FY 2014-15 GF Budget: $2,444,292

AOC Court Programs/Court Services

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• Financial Services

o Judicial Branch collections, payroll, processing payments and

invoices, financial audits, financial policies and procedures, and

financial training for clerk fiscal staff

• Total FTE: 29

• Total FY 2014-15 GF Budget: $2,462,713

• Human Resources

o recruitment, personnel administration, organizational

management, leave administration, benefits, policy development,

wellness, employee recognition, and performance management

• Total FTE: 21.5

• Total FY 2014-15 GF Budget: $1,794,496

AOC Financial Services/Human Resources

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Purchasing Services

March 3, 2015

• Central purchaser of supplies, equipment, publications, and the

procurement of professional services for the entire Judicial Branch

o Runs AOC Print Shop, Warehouse, and Online Supply Store

o Administers the Technology Infrastructure Fund (TIF) and the

Non-technology Infrastructure Fund (NTIF)

divided from single Purchasing Services Fund in January

2014

Total FTE: 30

Total FY 2014-15 GF Budget for Purchasing Services: $2,502,382

Total FY 2014-15 GF Budget for TIF: $11,130,321

Total FY 2014-15 GF Budget for NTIF: $3,595,524

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Technology Services

March 3, 2015

• Responsible for technology needs of entire court system

• 13 separate teams, each with unique responsibilities, grouped into

three sections. These sections are:

o Application Development

Develops and manages software (83 FTE)

o Infrastructure and Operations Support

manages and provides support for hardware and other

infrastructure, including the Help Desk (61 FTE)

o Project Management and Quality Assurance

planning and management of technology (3 FTE)

• Total FTE: 147

• Total FY 2014-15 GF Budget: $15,931,136

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March 3, 2015

• Two legacy systems are the backbone of AOC Technology:

• ACIS (Automated Criminal/Infractions System): legacy database

tracking criminal case data

• FMS (Financial Management Software): legacy system designed to

receipt, record, track, and disburse monies related to court

proceedings

AOC Technology

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March 3, 2015

ACIS-Clerks Main Menu

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March 3, 2015

• ACIS:

• 1.2 million transactions daily

• 2.2 million filings in FY 2013-14

• 2.4 million dispositions in FY 2013-14

• First implemented in 1982 to track infractions

• Used in 99 counties by 1990 (final county in 1996)

• CCIS-CC implemented first feature in 2006

• The cost of entirely replacing ACIS with CCIS may be

prohibitive due to quality control concerns

• FMS:

• Statewide rollout 1991-95

• Disbursed more than $740 million in FY 2013-14

• More than 3 million transactions in FY 2013-14

Legacy System Facts

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March 3, 2015

• AOC moving towards more modern system:

• CCIS (Criminal Court Information System):

• Web-based system, autofill entry

• Components for :

• Clerks (CCIS-CC)

• DAs (CCIS-DA)

• Public Defenders (CCIS-PD)

• e-Courts project:

• Intended to expand e-filing and ultimately replace court paper

AOC Technology

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March 3, 2015 14

CCIS-CC Screenshot

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CCIS-CC Screenshot

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March 3, 2015 16

CCIS-CC Screenshot

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March 3, 2015

• NCAWARE: Statewide warrant repository

• Real-time web-based system

• 10.4 million processes tracked in system

• Launched in 2008 and implemented statewide in 2014

• e-Citation: Statewide electronic citation system

• Launched 1999 as joint venture with SHP

• Automatically transmits citation information to ACIS

• 9.2 million citations processed since launch

• First of its type in the nation

• DAS: Discovery Automation System

• Electronic discovery for DAs from local law enforcement

• Piloted 2008

AOC Criminal Case Technology

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• payNCticket: online citation payment

• Statewide rollout in 2010

• 28.4 percent of waived offenses paid using payNCticket

• Magistrate Video Project

• Video communications between magistrate and local law

enforcement for criminal matters

• Piloted 2012

• Implemented in 39 districts and counties by June 30, 2014

AOC Criminal Case Technology

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March 3, 2015

Magistrate Video Project, January 2015

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Magistrate Video Phone Territories

Effective: January, 2015

\

STANLY

Received Paperwork /Pending Approval

Approved for

Implementation

Declined to Participate

Implemented

Future Sites

Approved for Implementation

LINCOLN (1)

BEAUFORT

BERTIE (1)

BLADEN

BRUNSWICK

CASWELL

(1)

COLUMBUS

CRAVEN

DAVIE (1)

DUPLIN

GASTON

GATES

GREENE

HALIFAX (2)

HARNETT (4)

HERTFORD (1)

HOKE

JOHNSTON (1)

JONES

LEE (1)

LENOIR

MARTIN

MECKLENBURG (4)

NASH (4)

NEW HANOVER

ONSLOW

PAMLICO

PENDER

PERSON

(1)

PITT

ROBESON (1)

ROCKINGHAM

(2)

SAMPSON

STOKES (4) SURRY (6)

VANCE

WARREN

WAYNE

WILSON

YADKIN

CABARRUS

RICHMOND

SCOT-

LAND

CUMBERLAND (3)

COMBE

EDGE-

WASHINGTON TYRRELL

ORANGE

(2) ALA-

MANCE

NORTHAMPTON ALLEGHANY

IREDELL (2)

CAMDEN (1) PASQUOTANK

(4)

CHOWAN

DURHAM

GRANVILLE

(4)

ANDER (2)

ALEX-

WAKE (9)

FRANKLIN (7)

CHATHAM (1)

FORSYTH GUILFORD (9)

MOORE (3)

RANDOLPH

CHEROKEE (3)

CLAY

GRAHAM (1)

SWAIN

ASHE

AVERY

CALDWELL

HAYWOOD (2)

HENDERSON

MCDOWELL

MACON (3)

MADISON

MITCHELL

POLK

TRANSYLVANIA

YANCEY

CURRITUCK (2)

PERQUIMANS (2)

CLEVELAND

BUNCOMBE

RUTHERFORD

CATAWBA

WILKES

JACKSON (5)

WATAUGA (1)

ROWAN (4)

DAVIDSON (4)

MONTGOMERY

BURKE (1)

CARTERET

HYDE

DARE

ANSON

STANLY

UNION ANSON

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March 3, 2015

• Other technology systems supported by AOC:

• VCAP (civil case processing system)

• e-Filing:

• Piloted 2009 in three counties without much success

• Alamance County Domestic Violence Pilot in 2013

• Provides better integration into system

• CaseWise: civil case calendaring system

• JWise: juvenile case management system

AOC Technology

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AOC Technology Services Budget History

March 3, 2015

$23.3

$19.1 $18.0

$16.5 $16.1 $15.9

$0.0

$5.0

$10.0

$15.0

$20.0

$25.0

FY 2009-10 FY 2010-11 FY 2011-12 FY 2012-13 FY 2013-14 FY 2014-15

Mil

lio

ns

Source: Authorized Budget, December 31, 2014

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March 3, 2015

• Lack of IT vision during 2000s

• Many new systems built and integrated with existing systems

• Legacy systems were not replaced

• New systems cater to specific users, but no holistic approach

• AOC stagnations visible to the public (ACIS)

• AOC employees dealing with older technology

• Fine for long-time employees, difficult for new hires

• Expensive to maintain

• AOC has to find software engineers who can code in legacy

mainframe languages

Challenges with AOC Technology

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Page 23: The Administrative Office of the Courts: Administration ... Administrative Office of the Courts: Administration and Technology William Childs Fiscal Research Division March 3, 2015

QUESTIONS?

March 3, 2015 23


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