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Paul Bahnisch Principal Consultant (Management Consulting) Location Kuala Lumpur (Malaysia). Current holder of Talent Corp “Resident Visa” until 2021 Nationality Australian Education Miller Heiman Sales & Business Development Graduate Certificate in Public Sector Management (Griffith University) Diploma in Mathematics and Computing (University of South Australia) Advanced Business Certificate in Supply Management PRINCE 2 Practitioner and Foundation accreditation Rob Thomsett (Government Program Management) Project Management - Kepner Tregoe. Professional qualifications Member of Institute of Chartered Accountants Australia Country experience Australia, SE Asia-Pacific Region (MY, VN & PH) Current focus: Principal Consultant and Business Advisor in Management Consulting. Having recently completed his career in KPMG as a Partner (17 years) working in Management Consulting & IT Risk Management and Advisory I have gained considerable knowledge, experience and sound understanding of the business and economic environment and its challenges. Prior to relocating back to Malaysia, Paul was located in the Philippines, Paul was located in KPMG Vietnam for 3 years overseeing the Management Consulting practice in both Ho Chi Minh, Hanoi and Cambodia and prior to this, located in KPMG Malaysia for 5 years and in KPMG Australia for 10 years. In all of these roles, Paul has been the Partner in Charge of the Management Consulting practice in each country with responsibility for operations and performance of the practice, clients, resources and financials. Additionally, Paul was the ASEAN MC Manufacturing Industry Leader for the practice from 2012 to 2016. With his recent relocation to the Philippines over the last year, Paul was appointed as COO and Partner in the KPMG ASEAN Management Consulting practice. The creation of the position of Chief Operation Officer (COO) located in the Philippines was important towards managing and coordinating a number of strategic programs and operations within the Philippines KPMG operations and ASEAN MC. This role also required the understanding of the business of KPMG in ASEAN and industries. Paul also continued in his role as the leader for the Manufacturing Sector line of business across ASEAN Management Consulting (MC) during this period.

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Paul Bahnisch

Principal Consultant

(Management Consulting)

Location Kuala Lumpur (Malaysia).

Current holder of Talent Corp “Resident Visa” until 2021

Nationality Australian

Education Miller Heiman Sales & Business Development

Graduate Certificate in Public Sector Management (Griffith University)

Diploma in Mathematics and Computing (University of South Australia)

Advanced Business Certificate in Supply Management

PRINCE 2 Practitioner and Foundation accreditation

Rob Thomsett (Government Program Management)

Project Management - Kepner Tregoe.

Professional qualifications Member of Institute of Chartered Accountants Australia

Country experience Australia, SE Asia-Pacific Region (MY, VN & PH)

Current focus: Principal Consultant and Business Advisor in Management Consulting.

Having recently completed his career in KPMG as a Partner (17 years) working in Management

Consulting & IT Risk Management and Advisory I have gained considerable knowledge, experience and sound understanding of the business and economic environment and its challenges.

Prior to relocating back to Malaysia, Paul was located in the Philippines, Paul was located in KPMG

Vietnam for 3 years overseeing the Management Consulting practice in both Ho Chi Minh, Hanoi and Cambodia and prior to this, located in KPMG Malaysia for 5 years and in KPMG Australia for 10 years.

In all of these roles, Paul has been the Partner in Charge of the Management Consulting practice in

each country with responsibility for operations and performance of the practice, clients, resources

and financials. Additionally, Paul was the ASEAN MC Manufacturing Industry Leader for the practice from 2012 to 2016.

With his recent relocation to the Philippines over the last year, Paul was appointed as COO and Partner

in the KPMG ASEAN Management Consulting practice.

The creation of the position of Chief Operation Officer (COO) located in the Philippines was important towards managing and coordinating a number of strategic programs and operations within the Philippines KPMG operations and ASEAN MC. This role also required the understanding of the business

of KPMG in ASEAN and industries.

Paul also continued in his role as the leader for the Manufacturing Sector line of business across ASEAN Management Consulting (MC) during this period.

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Paul has provided a range of services to clients ranging from; Information Systems Assurance, IT Risk

Management and IT & Business Advisory services across industries and for a variety of clients in

ASPAC and within the ASEAN region with industry experience in: Financial Services, Consumer

Manufacturing, Government, Automotive, Life Sciences and Telecommunications and Technology.

Prior to working in KPMG, Paul’s experience and focus was on procurement and supply chain

management from both a Central Government perspective and within the Public-Sector Health Sector in a major teaching hospital (Royal Adelaide Hospital for 10 years).

The main drivers for much of the work that Paul is supported by the need for change and the need to

reengineer and evaluate current work practices. Paul has been actively involved in many high profile

engagements. During his tenure working within a professional services business (KPMG Management

Consulting) the basis for all work delivered was dependent upon sound project management

disciplines, sound decision making, the ability to manage and motivate staff while fostering good

communication skills and able to develop and nurture client relationships.

Paul is a strategic thinker and clearly motivated by helping clients and businesses manage the change process and business transformation processes in support of introducing current and emerging technologies. In addition, as a keen communicator and motivator, Paul is also an experienced facilitator at the Board, Executive and Senior Executive levels.

Paul is keen to use his skills and experiences in helping to grow and develop consulting practices and

business and to mentor and work as part of a team to be successful and leaders in the market.

Functional Expertise

IT Risk Management & Assurance

Procurement and Supply Chain Management

Communications and change management.

ICT Strategic Planning and IT Governance.

Business Process Re-engineering & workflow analysis (business transformation).

Financial Systems Reviews and Implementation.

IT Efficiency and Infrastructure Assessments.

eGovernment strategy development.

Program & Project Management.

Industry Presentations & Articles

Business Software Alliance (BAS) conference to speak on “Good Corporate Governance” in relation to software license compliance and governance.

Computerworld, MIS Asia on a number of topics including:

Green Technology and supporting the government green policy agenda

The role of the CIO

eGovernment and delivery of government services to citizens and businesses

Cloud Computing, Data loss, privacy and data protection

Governance Risk and Compliance

Asia Pacific Computerworld conference in 2009 on eGovernment and reform. Paul presented a paper on Data Loss which focused on KPMG ‘s global survey in 2008 on issues and trends in data

protection.

Trend Micro / KPMG – was a joint event where KPMG presented to 2 large groups of government and non-government people on the issues surrounding security, data protection and strategies to address the impacts within business.

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Article written for the Malaysian Star Newspaper on Data Loss which was based on the KPMG survey undertaken in 2008 with global clients.

Microsoft / KPMG media launch of SAM (Software Asset Management) program which Microsoft

is launching in Malaysia and which KPMG is a partner.

Presentations around the introduction, management and implementation of GST (Malaysia).

References

Can be provided upon request

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Paul Bahnisch (Career Breakdown)

PHILIPPINES

Partner - Period: 2015 to 31 May 2016 – KPMG Management Consulting, Philippines

Relocated from Vietnam to the Philippines, Paul was provided with the opportunity to broaden his responsibilities as part of the ASEAN MC business plan and strategy to establish an off-shore service

centre and to help in developing the practice in general within the consulting area.

Paul’s main responsibilities included:

Operational oversight and responsibility for the alignment running of Strategic Delivery Centre (SDC) operations located in KPMG Philippines which underpins the AMC strategy. This includes those operations and functions in-house to support ASEAN MC countries and practices (i.e. Proposals &

Creative Services Centre (PCS) and PMO support function) and:

Overseeing and leading strategic programs for AMC, the first of which will be for the Global Delivery Backbone (“SOURCE”) programme roll-outed in August 2015 linking into Asia Pacific and Global

Management Consulting.

Head of the Manufacturing Sector for ASEAN Management Consulting and the development and future grow this sector in line with our overall go to market sector, business development strategy.

Establishing a shared services centre (including centralising the development of Proposals & supporting intellectual property on credentials, case studies, etc) to support ASEAN as part of a Strategic Delivery Centre.

Working with KPMG AMC Partners, KPMG Philippines Partnership and Principals (and business units) towards driving and supporting on business opportunities, developing strategic relationships within clients and in turn, growing the business.

Relevant Experience – Philippines

Bell Telecommunications (Philippines) - Program Director overseeing work for a new mobile network telecommunications provider in the Philippines on business process excellence and optimization across the business which involved review and redesign of critical business processes in preparation of the launch of the new mobile network during the course of 2016. Working with a multi-disciplinary team, the work consisted of 7 work-streams and managing a team of 10 people and Project Management Office (PMO).

Bell Telecommunications (Philippines) developing:

o An enterprise wide: Program and project management framework (including central PMO); and

o Business Continuity Management Framework for the enterprise.

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VIETNAM & CAMBODIA

Partner - Period: 2011 to 2014 (KPMG Management Consulting, Vietnam & Cambodia)

Responsible for providing and leading the Management Consulting practices in HCMC, Hanoi and Cambodia with 25 staff and revenue of USD 2m.

A key achievement in Vietnam & Cambodia was where Paul integrated both MC and Risk Consulting

business into “One Team” approach by:

Integrating MC and RC teams in Ho Chi Minh, Hanoi and Cambodia;

Exploring opportunities to develop and grow revenue opportunities specifically in Cambodia;

Achieving financial targets and goals that have been developed in our RC/MC business plans;

Developing and growing the intellect and capabilities of RC/MC (resources and capabilities);

Motivating and developing staff and the Brand of MC/RC.; and

Managing the quality and delivery of work.

Additionally, Paul was responsible for:

Practice management & operations and business development and working across other business areas and offshore KPMG offices towards growing and establishing a management consulting

practice;

Working across many industry sectors on business transformation and improvement projects involving finance, supply chain management and procurement, human resources and shared

services;

Responsibility for leading the ASEAN Management Consulting industry sector for manufacturing that included; Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines;

Leading engagements relating to Business and Finance improvement across several sectors including; SOE’s, manufacturing, consumer, retail and financial services clients;

Responsibility to KPMG audit clients in performing GITC (General IT Controls) testing and support;

Leading engagements relating for ERP implementation and working to identify TOM, requirements, implementation roadmap, project risk and assurance, PMO, etc.; and

Implementing a local strategy around “go to market” to support pursuits within the local SME industry in Vietnam (recent forms include; Supply Chain, ERP and Security/Cyber).

Relevant Experience – KPMG Vietnam & Cambodia

Development of IT strategy, governance and IT reorganizational projects in manufacturing, retail, financial services and government clients.

Responsibility for IT assurance and audit services in support of audit engagements for KPMG.

ERP Oracle and SAP implementation projects for manufacturing and consumer goods.

Working with major State Owned Enterprise in Government (90,000 employees) with McKinsey to restructure and review IT, Risk Management, Human Resources and corporate structure of the

organisation as part of an overall government reform program in Hanoi.

Redesign of operating models and reengineering work practices, business processes, target operating models in business to support an overall business transformation and change program.

Working with National State Audit Office of Vietnam (SAV) to review and refine the IT Master Plan

for Government in Hanoi.

Review and development of Financial Management reporting and Supply Chain management processes and operations in industry sectors in Vietnam and within the ASEAN region.

National IT Security Officer for KPMG responsible for ensuring that security, data privacy & protection policies, procedures and training was implanted within the business to comply with local and global KPMG requirements.

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MALAYSIA

Partner - Period: 2007 to 2011 (KPMG Malaysia)

Paul was the Partner-in-Charge of the IT Advisory practice in Malaysia with 60 staff and a budget of RM $3m. Responsible for IT consulting and IT Risk Management and Advisory services.

Included a number of key roles in addition to head of KPMG Management Consulting, included:

Government Industry LOB leader for the Asia Pacific Region having responsibility for coordinating and managing the relationships across all tiers of government. In this role, Paul has played a pivotal role in managing and contributing to many government ICT and regulatory initiatives having a

major focus around public sector reform and business transformation.

Member of KPMG Global Cloud Computing Steering Committee that has been established to develop and enable a new area of service to be offered to clients globally given the rapid emergence of Cloud Computing in KPMG.

Local lead partner for Shell Malaysia Account and coordinating efforts across the firm with regards to building relationships and work within the Global Shell account.

Relevant Experience – KPMG Malaysia

Responsibility to KPMG audit clients in performing GITC (General IT Controls) testing and support;

Development of an ISMS framework for a major energy provide in Sarawak looking at all power stations and power grids to ensure that compliance is met in line with the current government requirement.

Development of Document Management and Information Governance strategy for major energy provide in Sarawak.

Development of a Treasury wide business intelligence and knowledge management framework for the Ministry of Finance (MoF).

Development of a government wide IT Strategic Planning Framework for MAMPU to assist agencies in the governance of technology and infrastructure in support of the government direction for information technology. This included strategy for Knowledge Management; Infrastructure; IT

Governance; Training and Education and Cloud Computing.

Development of an “Activity Based Costing” framework for KPJ Healthcare towards identifying the costs associated with medical procedures and identifying true costs for managing and structuring costs within KPJ.

Development of a Governance, Risk and Compliance (GRC) framework for Malaysian Airlines to enable the management and remediation of risks across the organization to be managed in a consistent and seamless fashion.

Coordination and management of the Microsoft and IBM software compliance reviews being conducted in Malaysia and supporting some of the smaller offices within the region to train and

up-skill to undertake the review work.

Managing a number of clients in Malaysia to implement the “Goods and Services Tax” (GST) in preparation for its introduction possibly in 2012-2013. Clients include; MCIS Zurich, Proton, Tabal Haji, Public Bank, TV3.

Workshop to Shell Global Compliance Managers in Malaysia on Governance, Risk and Compliance (GRC) strategies and framework which could be applied to Shell globally.

Working as part of a global team to present and undertake a 2 day workshop with Shell Malaysia on the ICT Vendor Outsourcing Contract and Performance Indicators to manage the existing outsourcing contract with EDS, T-Systems and AT&T.

Shell SAS70 engagement with local partners to undertake the review of IT controls and testing for

EDS and T-Systems in Malaysia.

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Microsoft Malaysia (Software Asset Management) program whereby KPMG has been awarded the contract for the second year to undertake SAM reviews for Microsoft customers. This program is now being rolled out across the Aspac region.

Friesland Campina IT Audit and Financial Audit working with the global team to identify credentials and capabilities to undertake the audit in Malaysia. This resulted in the award being given to KPMG for this work.

Working with Cyber Securities Malaysia and Securities Commission on identifying and developing a framework to conduct an Industry Wide Exercise (IWE) to simulate a disaster or crisis occurring

and the impact on the organisations.

Presentation to Minister ICT Sabah (Malaysia) which led to a request to assist in reviewing their eGovernment, outsourcing and ICT Master Plan for government.

Working with Singapore for a Malaysian manufacturer (Teknicast) to their system replacement project.

Engagement Partner for Bank Negara Malaysia Data Centre Relocation project which commenced in late 2006 and due for completion in 2010. Paul is working with a large team of KPMG and SME’s

to provide IT technical and strategic advice.

Working with IT Industry Partners on “Go to Market” strategies where by KPMG and each vendor may identify and work together on joint opportunities. This is a global initiative of KPMG.

Managing local alliance relationships with Oracle, IBM, Microsoft, HP, HCL, iPrentise and several smaller vendors to look at opportunities to upgrade our own knowledge of products and offerings

and also to look at opportunities to go to market together on potential opportunities.

Industry Presentations & Articles

Business Software Alliance (BAS) conference to speak on “Good Corporate Governance” in relation to software license compliance and governance.

Computerworld, MIS Asia on a number of topics including:

Green Technology and supporting the government green policy agenda

The role of the CIO

eGovernment and delivery of government services to citizens and businesses

Cloud Computing

Data loss, privacy and data protection

Governance Risk and Compliance

Asia Pacific Computerworld conference in 2009 on eGovernment and reform. Paul presented a paper on Data Loss which focused on KPMG ‘s global survey in 2008 on issues and trends in data protection.

Trend Micro / KPMG – was a joint event where KPMG presented to 2 large groups of government and non-government people on the issues surrounding security, data protection and strategies to address the impacts within business.

Article written for the Malaysian Star Newspaper on Data Loss which was based on the KPMG survey undertaken in 2008 with global clients.

Microsoft / KPMG media launch of SAM (Software Asset Management) program which Microsoft is launching in Malaysia and which KPMG is a partner.

Presentations around the introduction, management and implementation of GST (Malaysia).

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AUSTRALIA

Partner (2002) - Period: 1998 to 2007 – KPMG Management Consulting, Adelaide, Australia

Paul was the Partner in Charge of the Adelaide KPMG Management Consulting practice with 25 staff and revenue of AU $3m per annum.

Relevant Experience – KPMG Australia (transition in 2007 into Malaysia KPMG)

Responsibility to KPMG audit clients in performing GITC (General IT Controls) testing and support;

Developed business strategy for the University of South Australia for Business Intelligence which required consolidation and consultation across the faculty on information management and

reporting.

Responsible for implementing Project Management disciplines and methodologies for Year 2000 and GST projects during 1999 and 2001 for KPMG nationally. Paul managed several large national

Year 2000 and GST projects.

Development of a Records and Document strategy for a large Water Utility supported by review of the organisation culture, resourcing needs and skills, document standards and current and future

systems to manage electronic workflow.

Development of an eGovernment strategy for a large local council and identification and prioritization of projects and priorities in support of the business case for the introduction and roll-out of eGovernment.

Review of Superannuation function surrounding a large corporate provider of super products. This involved documenting key business processes, introducing controls and exception reporting, reviewing current work practices and workarounds and overall technology and migration requirements for a new system.

Development of whole of health sector user (functional) requirements specification for Patient Administration, Financials, Materials Management and associated systems. Currently proposing for the development of a whole of health business case for the procurement and replacement of

these systems, including options, costs, benefits and business transformation changes.

Review of Land Valuation Function within a central government agency. Outcome from this work included; 5-year strategic plan, business plan and objectives, research on overseas models, business process reengineering, business transformation of existing processes and overall governance

arrangements surrounding the function.

Development of large scale business continuity and IT disaster recovery plans for clients within the financial services, (radio) communications, and government and manufacturing industries.

Assessment of ICT functionality for large consumer and manufacturing client. This included conducting a corporate wide survey, work-shopping and conducting interviews with key stakeholders and executives leading to the re-structure and re-definition of roles and responsibilities within the ICT function and introducing Key Performance Measures (KPI) and accountabilities.

Number of post implementation reviews of large scale system replacement and tender evaluation engagements across numerous clients and industries (i.e. education, financial, government

industries).

Development of eGovernment strategy for a large State Local Council to support single entry point for business and customers to transact and access information.

Review of IT Governance structure and service delivery model for a large Defense organisation that was responsible for moving from a culture of building infrastructure to maintenance of infrastructure.

Engaged by Industry Energy Regulator (Essential Services Commission of South Australia) to review their existing billing processes around electricity pricing and contractual arrangements between

the government and a national energy distributor.

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Dis-aggregation of ICT and business services of a major electricity provider through the merger with another energy provider. This included review and evaluation of organizational structure, (business transformation) roles and business processes within the current and future organization.

Period: 1990 to 1998 – South Australia Government

Employed by the Government Public Sector in a central government role to support many projects including:

EDS IT Outsourcing contract for SA Government agencies

Introduction of eGovernment Services and development of whole of government framework

eProcurement leader in managing the introduction of eProcurement solutions for 52 government agencies as part of the overall government reform agenda.

Relevant Experience – Department of Premier & Cabinet, IT Senior Advisor)

Development of the Premier of South Australia’s IT2000 Vision – with particular focus on economic and industry development initiatives for ICT. (MP Hon Dean Brown).

Identifying and streamlining business processes and electronic service delivery channels within government to provide much needed information to the community, business and other

government jurisdictions electronically.

Part of a Ministerial delegation from South Australia visiting the Singapore Government to assess their eGovernment eProcurement initiative with IBM.

Employed within the Public Sector Reform Agency to assess government wide opportunities within state government agencies to identify whole of government efficiencies and opportunities through regulatory, compliance and technologies. (refer testimonial)

Development of a government wide procurement and supply chain strategy for small to medium sized suppliers to government and assessing the impact of Electronic Data Interchange (EDI) into

the South Australian public sector.

SA Government ICT outsourcing to EDS where key responsibility was for industry development and developing a strategy and identifying economic benefits to the State. (refer testimonial)

Government senior advisor for ICT Strategic Planning & Policy – responsible for developing and reviewing whole-of-government policies.

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Period: 1980 to 1990) – Royal Adelaide Hospital (Healthcare)

Paul has over 10 years’ experience within various health disciplines while working at the Royal Adelaide Hospital (SA’s largest public teaching and trauma hospital in the Southern Hemisphere) across finance, supply chain and procurement, information technology, patient management and corporate service

areas.

Relevant Experience - South Australian Government – Supply & Procurement

Paul has been responsible for managing many large cross-health projects including:

Introduction coordination for the implementation of Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT) within a major teaching hospital and the application across the core health institutions in South Australia. This led to leading a project to introduce EDI/EFT across the public sector sponsored by the Department of Premier and Cabinet;

Managing a number of health reform initiatives including procurement and supply management reviews;

Managing large contract initiatives to identify common use (contract items), non-stock and programs to standardize on the use and procurement of medical and surgical instruments;

Undertaking detailed reviews of health Imprest and distribution systems and inventory control systems as a cost saving initiatives across health. This included the adopting of a common bar-coding system within the hospital environment to track and manage inventory and reduce overall

expenditure within hospital ward and theatre areas.

Review of supply departments and functions at Royal Adelaide Hospital, SA Dental and Institute of Medical and Veterinary Science (IMVS);

Review and recommendations on consolidating inventory and stores for common use items for a

number of major teaching hospitals to reduce cost of holding stock and replenishment;

Review hospital warehouse layout and inventory (bin) locations for efficient picking, distribution and cataloguing (Auslang);

Managing the development of functional requirements and implementation for a hospital wide purchasing, inventory control / warehousing and distribution system;

Reviewing hospital wide information and data warehousing and streamline reporting and information sharing across the various cost centre’s (i.e. wards, theatres, administration, etc)

Review of the IT Controls associated with North Western and Area Health Service’s Radiology system. This incorporate review of existing security and functional access by staff internal to the

hospital and past employees;

Development of an IT Strategic plan (incorporating BI) for a major teaching hospital;

Review and development of an IT support and helpdesk framework for a major teaching hospital and development of an applications development framework;

Development of a Tele-health strategy including governance, functionality frameworks in South Australian Health Sector. This involved identifying the information and relationships to users and patients and the various sources of information);

Development and identification of an information management strategy identifying the information and data types within the Australian Red Cross, existing data sources and information systems and areas for improving and streamlining information for internal and external stakeholders;

Development of user requirements specification for hospital wide Patient Administration System;

Development of functional and user requirements specification leading to the selection and implementation for a hospital Pharmacy system for supply/inventory management (MDIS); and

Development of Activity Based Costing (ABC) model for Malaysian private sector hospital with applications towards Casemix.

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The main drivers for much of the work that Paul is supported by the need for change and the need to reengineer and evaluate current work practices. Paul has been actively involved in many high profile engagements.

Paul is a strategic thinker and clearly motivated by helping clients and businesses manage the change process and business transformation processes in support of introducing current and emerging technologies. In addition, as a keen communicator and motivator, Paul is also an experienced facilitator at the Board, Executive and Senior Executive levels.

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TESTIMONIALS

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