PB CURRICULUM VITAE

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CURRICULUM VITAE Name: Paul Booth Address: Ivy Cottage, Hollins Farm Telephone: 07540 271950 Hermitage Lane, Holmes Chapel CW4 8DP Date of Birth: 18/11/72 E mail: [email protected] Qualifications: BA (Hons) Historical Studies; ‘A’levels: History, English, Geography; Eight GCSE’s Key Skills Employment History : September 2013 to date Shell UK Oil Products Ltd, Sales Team Lead UK Responsible for Managing a Team of 7 Regional Account Managers all across the UK Setting Team and Individual targets with a heavy focus on margin growth Regular focused coaching and feedback to develop individuals strengths and development areas Delivering relevant training to improve individual and team performance Heavy focus on Continual Improvement, best practice sharing and objection handling to focus on Business Development and a Customer First strategy Also manage some Key Accounts with an emphasis on defined growth Lead role in implementation of new card platform, managing Key Stakeholders, co-ordinating implementation teams, and responsible for testing and issue resolution Record achievement of the team on 2015 resulting in global recognition of the Team and my personal performance January 2011 – September 2013 Shell UK Oil Products Ltd, Key Account Manager Responsible for largest and most profitable Key Accounts in the UK Dealing with key stakeholders at board level, as well as day to day Managers and on the ground sales staff Delivering training and holding regular business reviews to ensure objectives are aligned and targets are achieved Skilled negotiator Dedicated and committed Effective communication at all levels Efficient time management Flexibility and adaptability Team work and understanding Vibrant and enthusiastic personality Proven Leader or Teams Results Driven with sustained and recognised success

Transcript of PB CURRICULUM VITAE

Page 1: PB CURRICULUM VITAE

CURRICULUM VITAE

Name: Paul Booth

Address: Ivy Cottage, Hollins Farm Telephone: 07540 271950Hermitage Lane, Holmes ChapelCW4 8DP Date of Birth: 18/11/72

E mail: [email protected]

Qualifications: BA (Hons) Historical Studies; ‘A’levels: History, English, Geography; Eight GCSE’s

Key Skills

Employment History :

September 2013 to dateShell UK Oil Products Ltd, Sales Team Lead UK

Responsible for Managing a Team of 7 Regional Account Managers all across the UK Setting Team and Individual targets with a heavy focus on margin growth Regular focused coaching and feedback to develop individuals strengths and development areas Delivering relevant training to improve individual and team performance Heavy focus on Continual Improvement, best practice sharing and objection handling to focus on Business

Development and a Customer First strategy Also manage some Key Accounts with an emphasis on defined growth Lead role in implementation of new card platform, managing Key Stakeholders, co-ordinating

implementation teams, and responsible for testing and issue resolution Record achievement of the team on 2015 resulting in global recognition of the Team and my personal

performance

January 2011 – September 2013Shell UK Oil Products Ltd, Key Account Manager

Responsible for largest and most profitable Key Accounts in the UK Dealing with key stakeholders at board level, as well as day to day Managers and on the ground

sales staff Delivering training and holding regular business reviews to ensure objectives are aligned and

targets are achieved Active responsibility for the UK Sales team's ongoing performance against plan Ensuring the team as a whole, and individually, are actively managing their pipeline and displaying

the right behaviours to ensure a route to success Monitoring signed volumes versus delivered facilitating action plans where required to ensure

success Keen focus on delivery of margin without being detrimental to volumes by focusing on other

revenue streams The role has extended to me being actively approached by the Team for advice, support and

coaching Played a key role in the implementation of a new cards platform which will impact our ways of

working going forward

January 2008 – December 2010Shell UK Oil Products Ltd, Business Development Manager

Skilled negotiator Dedicated and committed Effective communication at all levels Efficient time management Flexibility and adaptability Team work and understanding Vibrant and enthusiastic personality Proven Leader or Teams Results Driven with sustained and recognised success

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Responsible for the North UK Commercial Fuel Card business focusing on business retention, incremental growth, and new business

New business leads were a mix of self generated and via a marketing organisation I led the roll out of this, working closely with telemarketers through ongoing training, feedback,

objection handling and review meetings This ensured best practice sharing to help them to open the door with the prospect and generate a

quality appointment Consistent over achievement of targets, and number one performer in the team Recognised as a Senior Team member and regularly receive calls from colleagues for advice Formalised with coaching two team members, culminating in their success on both delivering

results, and improving self confidence Instrumental in forming and developing a partnership with a bank, creating a partner channel

focusing on credit rejections, deals lost due to tight credit terms and new/existing prospects/customers of the partner

Developed long term partnerships with large Transport companies, through tenacity, relationship management, and high level knowledge of our overall proposition

January 2006 – January 2008Shell UK Oil Products Ltd, Field Based Account Manager/Key Account role

Field based New business and Account Management role with complete autonomy including lead generation and appointments, for the Shell Commercial Road Transport Fuel Card

Targets for all four years heavily overachieved and top Sales Performer, average of 120% of target Jan 2008 to Jan 2009: Dual role: Key Account Manager, managing the reseller segment, as well as

direct customers with targets for both. Total portfolio consists of 35% volume and 50% profitability of overall Cards team portfolio

Role consists of detailed negotiations and presentations to fit the prospect in order to maximise profit potential, and preparing and providing training to resellers

One of my key strengths is focusing away from price, adding value to the fuel card product and the company to create more customer ‘tie ins’ for longevity

Senior team member and mentor for two office based colleagues. Also receive regular phone calls from office and field colleagues for advice on meetings, prospects, issues, objection handling and general motivation

March 2003 – January 2006TOTAL UK Ltd, Fuel Card Sales – North

Field based role predominantly focused on generating new business for the TOTALCARD product Target market is a mix of fleet and commercial vehicles Majority of my new business portfolio are within the commercial / HGV sector, based on Platts Completely responsible for own lead generation and appointments Meetings vary between one to one and group presentations, often using PowerPoint Continual assessment of accounts to ensure fuel usage is at expected level Receive regular phone calls from telesales / field colleagues for advice Consistent highest achiever within the sales team Time management skills are key, balancing office time, client visits and working from home

May 2000 – November 2002ARVAL PHH, Northern Area Sales Manager–Commercial Diesel (Nov 01–Nov 02)

Chosen as one of two area managers to operate a new fuel card product aimed specifically at the commercial market

95% new business driven and account retention Involved in raising the awareness of the product internally through presentations Detailed discussion of the clients requirements to determine cross selling opportunities within

ARVAL PHH product Worked from home cold calling, setting up meetings and liaising with clients Negotiated the deal to maximise profit potential Helped create and develop generic PowerPoint presentation for departments to use Analysed data and presented figures to the senior team at monthly meetings Well respected within a part of the business where the product was less than positively received

among peers

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ARVAL PHH, Business Development Executive – Local Account Card(Nov 00 – Nov 01)

Identified potential clients and arranged all meetings Managed time efficiently between arranging meetings and visiting clients Visited clients to discuss features and benefits of the Local Account card Designing the product tailored to fulfil the needs of the client Met targets and deadlines both internally and externally Liaised with Oil Companies to raise awareness of the Account Card Designed and implemented promotional material

ARVAL Card Services, Telesales Manager (May 00 – Nov 00)

New Greenfield operation set up to deliver single branded fuel cards to UK businesses Responsible for implementation and development of new sales team Set objectives for the team and individuals Set targets based on budget and company expectations Continued assessment and progress meetings to ensure targets were met Pro-actively sought new clients through cold calling and mail shots Visited larger clients for face to face contact

May 1999 – April 2000Yorkshire AutoTrader, Telesales Manager

Continued monitoring of individual and team to ensure targets were met Constant motivation of the individual and the team Designed adverts to suit customer needs Handled customer complaints Interviewed, recruited and trained new team members Worked to tight schedules ensuring deadlines were met for three publications

Sept 1994 – April 1999HSBC Bank

Customer service adviser for six months. Promoted to a training position, training teams of up to 16 people, developing new training material, interviewing new recruits

Personal Attributes

Through my previous roles, I have developed many qualities and key skills, which have ensured my continued progression. I have developed valuable field sales and strong account management skills with ARVAL PHH and TOTAL, presenting to all levels up to Director. I am equally comfortable presenting to the individual and groups, listening and understanding their needs and selling the products and the company accordingly. I also have experience in managing people in a telesales environment, training and developing their skills and attributes.

The time between ARVAL PHH and TOTAL, I spent a year travelling with my partner round the world. The opportunity arose for my partner to undertake a career break and the timing was good for me to take a break from work and travel. With this fully out of the system, I now want to focus on the challenge ahead and work within a company I can see will help my long term career path, utilising these key skills and further develop them to structure a career within a forward thinking company.

References on request

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