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  • Payments Powering Platforms TRACKER™

    How payments are powering the world’s largest online

    travel platform – p. 5 (Feature Story)

    12 percent of Canadian smartphone owners have used their mobile

    devices to make a payment – p. 9 (News and Trends)

    Find the top providers in our Tracker Scorecard

    – p. 15

    SEPTEMBER 2017

    powered by

    THE PAYMENTS W RLDHow Expedia’s Exploring

  • September 2017 | 2Payments Powering Platforms Tracker™ © 2017 PYMNTS.com all rights reserved

    Acknowledgment Sponsorship for the Payments Powering Platforms Tracker™ was provided by WePay. WePay has no editorial influence over the Tracker’s content. In addition, the methodology for Tracker supplier rankings was developed exclusively by the PYMNTS.com research and analytics team. The methodology, scoring and rankings are done exclusively by this team and without input or influence from the sponsoring organization.

    Table of Contents

    What’s InsidePAGE

    03 PAGE

    05 PAGE

    09 PAGE

    13 PAGE

    15 PAGE

    53

    Feature Story

    News and Trends

    Methodology | Top Ten Rankings

    Scorecard

    About

    A look at the quickly evolving payment platforms ecosystem and how consumers around the world are reacting to mobile payments.

    Wilson Wang, director of global checkout and payment products for online travel platform Expedia, on how the company is pushing payments to push travel platforms forward

    The latest headlines from around the Payments Powering Platforms space.

    Information on PYMNTS.com and WePay.

    Best of the bunch Which companies are on top and how they got there.

    The results are in See who the top providers are.

  • September 2017 | 3Payments Powering Platforms Tracker™ © 2017 PYMNTS.com all rights reserved

    What’s Inside

    It’s no secret mobile wallets haven’t quite caught on among American consumers. PYMNTS research indicates less than 10 percent of American consumers have used a mobile wallet as recently as June of this year. That’s even though mobile wallet platforms have been available and accepted for more than three years.

    The lack of adoption is typically attributed to security concerns and the fact that American consumers are happy and comfortable using methods like credit or debit cards. But, just because Americans don’t love mobile wallets (yet?) doesn’t mean they aren’t catching on elsewhere.

    Over the past month, research and debuts from companies are proving there is an appetite for mobile wallets — just maybe not in the U.S.

    Here’s a quick snapshot of some recent notable news from around the Payments Powering Platforms space: In China, mobile payments are so popular that Alipay, the country’s most popular mobile wallet option, is looking to spread its wings. Alipay’s parent company, Ant Financial, recently announced the payment method is now available to the more than 2 million Chinese tourists who visit Malaysia each year. Merchants in Malaysia began accepting Alipay in April 2017, and it is currently being accepted at more than 5,000 merchants in the country — including all 242 Starbucks locations.

    Mobile wallets are experiencing a popularity surge in England. Mobile wallet transaction volume climbed by 336 percent in just the first six months of this year compared to usage rates at the end of 2016. Mobile spending is expected to continue to rise in the coming years, particularly at supermarkets and grocery stores, which already account for 55 percent of mobile payment usage.

    In Canada, however, the story is more like its North American neighbor. According to recent research from Visa, just 12 percent of smartphone users have made a mobile wallet transaction, despite a recent uptick in general smartphone usage and ownership.

    Check out the rest of the headlines from around the payments platforms space in the Tracker’s News and Trends section (p. 9).

    How Expedia’s exploring the payments world Being able to accept cross-border transactions is important for many businesses in the modern era of online shopping and global shipping.But according to Wilson Wang, director of global checkout and payment products for online travel platform Expedia, it’s even more crucial for a company that specializes in global travel.

    In a recent interview as part of this month’s Payments Powering Platforms Tracker, Wang told PYMNTS that the company has learned first-hand how important flexible payment options are to their customers – and how important they are to the company’s business model.

    The September Payments Powering Platform Tracker updates This month’s edition of the Tracker features profiles and scores for 72 providers, including six new additions: Amaryllis Payment Solutions, Bambora, E-xact Transactions, G2A PAY, PlugnPay Transactions and TrustCommerce.

    http://www.pymnts.com/mobile-wallet-adoption-2017/ http://www.pymnts.com/news/payment-methods/2017/alipay-chinese-tourists-starbucks-malaysia/ https://betanews.com/2017/08/18/mobile-payments-rapidly-growing-in-popularity/ https://betanews.com/2017/08/18/mobile-payments-rapidly-growing-in-popularity/ http://www.itworldcanada.com/article/canada-better-positioned-for-mobile-payment-adoption-than-u-s-industry-says/395873

  • September 2017 | 4Payments Powering Platforms Tracker™ © 2017 PYMNTS.com all rights reserved

    5 Five Fast Facts

    What’s Inside

    $1.35 TRILLION

    53%

    336%

    35.55%

    55.5% Projected expansion of the contactless payment transaction platform market through 2025

    Projected volume spent via mobile wallets around the globe in 2017

    Projected increase in the global mobile payment market through 2021

    Increase in mobile payments usage in the U.K. in the first six months of 2017

    of point-of-sale transactions will be contactless within five years

    http://www.digitaljournal.com/pr/3452388 http://www.digitaljournal.com/pr/3452388 http://www.digitaljournal.com/pr/3452388 http://paybefore.com/op-ed/wallet-ready-2020/ http://paybefore.com/op-ed/wallet-ready-2020/ http://www.pymnts.com/businesswire-feed/global-mobile-payment-market-2017-2021-increasing-use-of-mobile-devices-security-of-mobile-payment-apps-cloud-based-mobile-payment-solutions-research-and-markets/ http://www.pymnts.com/businesswire-feed/global-mobile-payment-market-2017-2021-increasing-use-of-mobile-devices-security-of-mobile-payment-apps-cloud-based-mobile-payment-solutions-research-and-markets/ https://www.mobileworldlive.com/featured-content/money-home-banner/uk-mobile-retail-payments-up-336-in-h1-2017/ https://www.mobileworldlive.com/featured-content/money-home-banner/uk-mobile-retail-payments-up-336-in-h1-2017/ http://www.pymnts.com/businesswire-feed/juniper-research-contactless-to-account-for-more-than-1-in-2-pos-transactions-globally-by-2022/ http://www.pymnts.com/businesswire-feed/juniper-research-contactless-to-account-for-more-than-1-in-2-pos-transactions-globally-by-2022/

  • September 2017 | 5Payments Powering Platforms Tracker™ © 2017 PYMNTS.com all rights reserved

    How Expedia’s Exploring

    THE PAYMENTS W RLD

  • September 2017 | 6Payments Powering Platforms Tracker™ © 2017 PYMNTS.com all rights reserved

    When it comes to booking online travel, one can start out with a broad or narrow search depending on flexibility. It’s all about options, and — from choosing a preferred airline, travel time, number of stops and hotel chain to deciding between more legroom or no legroom — travelers have lots of choices.

    Once the itinerary is chosen, though, the payment options aren’t necessarily as plentiful. And, depending from where in the world one is booking and in what originating currency, frictions can lead to the traveling equivalent of an aborted takeoff.

    According to research from the PYMNTS.com X-Border Payments Optimization Index, most of the top 10 percent of international merchants consistently offer pricing and payments in at least six different currencies. That’s because other study findings indicate enabling consumers to pay in their native currency is one of the most important features in motivating cross-border purchases, with one-third of surveyed consumers saying the option makes them more likely to shop across borders.

    While having the capability to accept cross-border transactions is important for many businesses in the modern era of online shopping and global shipping, Wilson Wang, director of global checkout and payment products for online travel platform Expedia, said it’s even more crucial for a company specializing in global travel. In a recent interview, Wang told PYMNTS the company has learned first-hand how important native currencies are to customers — and how critical those currencies are to the company’s business model.

    “We really want to be able to offer a flexible solution, because we want to work with travelers around the globe, however they want to pay for travel,” Wang said. “We know that offering those flexible solutions and providing prices in different currencies is hugely important for our customers who are traveling from all over.”

    But, as it turns out, it isn’t just currencies. Wang said to find success — and grow from an internet startup to the world’s largest online travel company processing more than $72 billion in travel payments as of 2016 — the platform had to accept payments however Expedia