Payments Innovation Conference - Paul Burmester, CEO, Validsoft - Security vs Convenience: Voice a...
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Transcript of Payments Innovation Conference - Paul Burmester, CEO, Validsoft - Security vs Convenience: Voice a...
![Page 1: Payments Innovation Conference - Paul Burmester, CEO, Validsoft - Security vs Convenience: Voice a Game Changer?](https://reader036.fdocuments.net/reader036/viewer/2022081820/5473f49cb4af9fb40a8b5626/html5/thumbnails/1.jpg)
© ValidSoft 2014
Breakout Session 1
Security vs Convenience:
Voice a Game Changer?
Proprietary and Confidential information 1
![Page 2: Payments Innovation Conference - Paul Burmester, CEO, Validsoft - Security vs Convenience: Voice a Game Changer?](https://reader036.fdocuments.net/reader036/viewer/2022081820/5473f49cb4af9fb40a8b5626/html5/thumbnails/2.jpg)
© ValidSoft 2014
Security must protect and serve ….
Proprietary and Confidential information 2
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© ValidSoft 2014
Securing transactions with Personal Authentication….
Proprietary and Confidential information 3
![Page 4: Payments Innovation Conference - Paul Burmester, CEO, Validsoft - Security vs Convenience: Voice a Game Changer?](https://reader036.fdocuments.net/reader036/viewer/2022081820/5473f49cb4af9fb40a8b5626/html5/thumbnails/4.jpg)
© ValidSoft 2014
The ideal balance of security and user experience
• Nothing to remember or write down
• Natural and personal
• Cost effective and low friction – just speak!
• Backed by research – tested and rated as leading commercial engine By NIST
Voice biometrics value is increasing:
• Constant data access –– consumers want to access data wherever they are at
• A multi-channel banking world – voice is the only biometric that can work across multiple channels as
consumers want multi-channel banking
• Proven value across industry – once you have one voice print can be used across different industries
Why voice biometrics?
Proprietary and Confidential information 4
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© ValidSoft 2014
Telephone Banking – reducing cost and friction
Proprietary and Confidential information 5
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© ValidSoft 2014
Telephone Banking – the power of voice…
Proprietary and Confidential information 6
Bank Benefits
• Less Fraud
• Improved Customer
Experience
• Reduced Call Time
so Reduced Costs
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© ValidSoft 2014
Balancing security and user experience in CardNotPresent…
Proprietary and Confidential information 7
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© ValidSoft 2014
Breakout Session 1
Proprietary and Confidential information 8
Paul Burmester – CEO, ValidSoft
David Pollington - Senior Director Web Technologies, GSMA
Andrew Barnett - Director, Transactional Fraud Strategy, Barclays
John Maynard - Head of Development, Paym