Brenda CarsonPatient Care Coordinator

Hollywood, FL 33020bcarson1928@gmail.com - 954-248-7578

Responsible Patient Care Coordinator with excellent communication skills demonstrated by 11 years ofexperience in healthcare. To obtain a position with an organization that strongly emphasizes quality andintegrity. Enthusiastic Patient Care Coordinator who is a fast learner and can deliver results quickly, with astrong work ethic and positive attitude. Highly effective in fast-paced work environments. Patient customercare satisfaction is my number one priority.Willing to relocate to: Fort Myers, FLAuthorized to work in the US for any employer

WORK EXPERIENCE

Patient Care CoordinatorHoly Cross Hospital - Fort Lauderdale, FL - May 2015 to Present

• Complies with hospital and legal requirements by fostering nursing practices that adhere to the hospital'sand nursing division's philosophy, goals, and standards of care; requiring adherence to nurse practice act andother governing regulations.• Protects self, co-workers, and patients by following policies and • procedures to prevent the spread of bloodborne and/or airborne diseases.• Respects patients by recognizing their rights; maintaining confidentiality.• Maintains quality service by establishing and enforcing organization standards.• Maintains patient care database by entering new information as it becomes available; verifying findings andreports; backing up data.• Ensuring there is enough time between appointments to allow physicians to complete certain medicalexaminations and procedures. • Acts in a courteous manner and maintains composure when dealing with angry or irritated patients.• Referring some patients to other staff members or physicians. • Processing the required referral forms when necessary.

Certified Spinning InstructorLA Fitness - Hollywood, FL - December 2014 to December 2015

Group Practice AssistantHoly Cross Hospital - Fort Lauderdale, FL - September 2005 to May 2015

Responsible for handling highly sensitive and confidential informationAttends and take minutes at monthly manager's meetings and quarterly physician meetingsAssists in preparation and maintenance of various outgoing mailingsCoordinates meetings for Medical Practice Group Chief Medical Officer and Directors of OperationsWorks independently and productively to meet departmental goalsServes as Liaison between Physician Candidates, Hospital Administration, Physician Recruiter and MedicalStaff OfficeResponsible for on-boarding newly hired physicians to the Medical Practice Group, in meeting coordinatingnew physician orientation

Flexible Machine Operator

Motorola - Plantation, FL - February 1997 to September 2005

Global Manufacturer and Distributor of Wireless Technology) Plantation, Florida February 1997 - September2005Flexible Machine Operator* Maintained and Operated GSM, Sanyo, and 1000 machines* Tested and programmed cellular circuit boards* Implemented ideas for problem solving and cost effective processes

Cash Cage AssistantKmart - Pembroke Pines, FL - August 1996 to February 1997

Managed all money in cash cage* Distributed money bags to all cashier drawers* Balanced money bags with night deposits at the end of shift daily

EDUCATION

educationSchool At Work - Fort Lauderdale, FLMay 2010 to February 2011

Business AdministrationBroward College2003 to 2005

College Prep in EnglishBroward College1997 to 2003

GEDSheridan Vocational - Hollywood, FL1996

SKILLS

Microsoft Outlook (10+ years), AllScripts (3 years), Visio (10+ years), Lawson (10+ years), Web Now/ImageNow (9 years), IDX (10+ years), Meditract (10+ years), Excel (10+ years), Powerpoint (10+ years)

ADDITIONAL INFORMATION

Skills

• Keyboarding and computer literacy• Operate copier, fax, scanners, and label machines• Proficient in Microsoft Office products - Excel, Word, PowerPoint, Outlook• Proficient in Lawson, Visio, Web Now/Image Now, IDX, Meditract, and EMR/All Scripts

Other

Certified Spinning Instructor