Pathway to Leadership Certificate Program · Pathway to Leadership Certificate Program Elevating...
Transcript of Pathway to Leadership Certificate Program · Pathway to Leadership Certificate Program Elevating...
© IFI Training 801-373-4664 [email protected]
“I have taken a lot away from these classes and look forward to taking
more of this training. The instructor was awesome.”
- Workshop participant
Pathway to Leadership Certificate ProgramElevating Employees to the Next Level
Key Concepts • Goal Setting• Task Management• Delegation• Multi-Tasking• Scheduling
Managing PrioritiesModule
5
Key Concepts
• Difference between being an employee and a supervisor• The Five Wave TheoryTM: A new take on generations• Just a Little Bit Better (JALBB)• The Power PrincipleTM: Accountability and Responsibility
Welcome to ManagementUnderstanding Those You Lead
Module
1
Module
3Key Concepts
• Communicating with Managers,Team Members and Across Departments• Using the 4MatTM for Organizing Thoughts• The Power of Brainstorming• SCOPETM: IFI Principles of Communication
Pathway to Effective Teams
Key Concepts • Personality Differences Using Jungle MotivesTM
• Harnessing the Power of Teams• Synergy: Getting to 1+1=3• Activities that MatterTM
Module
2
Professionalism and Business Acumen
Key Concepts • Emotional Intelligence• Dress and Appearance• Business Etiquette• Handling Pressure• Dealing with Stress• Professional Body Language
Module
4
Key Concepts • Interaction: Key to Engagement• Coaching and Mentoring• Employee Motivation• Active Listening with the 4MatTM
Engaging EmployeesEmployee Retention and ProductivityMaking the Most of Your Time
Module
6
The Pathway to Effective Communication
“This is the most effective training I’ve ever attended. I believe it will have
an impact on my abilities.Kudos for making it fun!”
- Workshop participant
Key Concepts • Getting the Most from Meetings using the 4MatTM
• Making Presentations• Using Visuals• Using the SCOPETM Principles• Body Language
Pathway to Effective Verbal Communication
Module
11
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Problem Solving and Resolving Conflicts
Key Concepts • Discipline for Improvement• Performance “Check-ins”• Problem TreeTM
• Resolving Complaints and Conflicts with Jungle MotivesTM
Module
7
Key Concepts • Getting the most from Email - Using Effective Subject Lines• Eliminating Wordiness with CLEARTM • Communicating Visually• WordCraftingTM for Conciseness
Polished CommunicationModule
10Pathway to Persuasion
Key Concepts • Focus on Benefits - Using BRFTM
• Building Self-Esteem• Negotiation Strategies• Collaboration• Using Voice and Tone
Module
9
Pathway to Effective Performance Evaluations
Key Concepts • Giving Feedback• Using Interaction to Improve Performance•Organizing Performance Evaluations with the 4MatTM
•Motivating Team Members
Module
8
Tenacity and Resilience
Key Concepts • Handling Mistakes• Accountability and Responsibility• Common Sense - Doing the Right Thing• Positive Change• Using Power PrincipleTM and the Five Wave TheoryTM
Module
12
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© IFI Training 801-373-4664 [email protected]