PathNavigatorPathNavigator

April 2002April 2002Prafull NayakPrafull NayakSr. Manager Sr. Manager

Video Deployment ConcernsVideo Deployment Concerns

How Do I Make Video Communications Easier How Do I Make Video Communications Easier for End Users?for End Users?

How Do I Control Costs of Video How Do I Control Costs of Video Communications?Communications?

How Do I Ensure Call Reliability?How Do I Ensure Call Reliability?

How Do I Manage This Video Application? How Do I Manage This Video Application?

How Do I Provide IP Communications in a How Do I Provide IP Communications in a Secure Manner?Secure Manner?

How do I Ensure the Video Data Does Not How do I Ensure the Video Data Does Not Consume All the Available Network Bandwidth?Consume All the Available Network Bandwidth?

Product OverviewProduct Overview

Polycom OneDial Polycom OneDial TMTM Feature Feature

Automatic RoutingAutomatic Routing Least Cost RoutingLeast Cost Routing Alternate RoutingAlternate Routing

Voice Telephony IntegrationVoice Telephony Integration

Simplified Deployment and ManagementSimplified Deployment and Management

Increased SecurityIncreased Security

Software Application that resides on a Windows Software Application that resides on a Windows NT or 2000 ServerNT or 2000 Server

Internal IP Address

Internal IP Address

ExternalIP Address

ExternalIP Address

ISDN NumberISDN Number

Ro

utin

gR

ou

ting

E.164 NumberE.164 Number

H.323 IDH.323 ID

EMAIL AddressEMAIL Address

URLURL

WINS/DNSWINS/DNS

Pro

visi

on

ing

Pro

visi

on

ing

The Core of a Call Processing ServerThe Core of a Call Processing Server

Ga

teke

epe

rG

ate

keep

er

Ad

dre

ssin

gA

ddr

ess

ing

Intelligent Network Routing EngineIntelligent Network Routing Engine

The embedded gatekeeper can either replace or work as a neighbor to a standard

gatekeeper

The embedded gatekeeper can either replace or work as a neighbor to a standard

gatekeeper

Polycom Accelerated Communications (PAC) ArchitecturePolycom Accelerated Communications (PAC) Architecture

TerminalsTerminals

System System ManagementManagement

ConferenceConferenceManagementManagement

Call Control Call Control

NetworkNetworkInfrastructureInfrastructure

TerminalsTerminals

System System ManagementManagement

ConferenceConferenceManagementManagement

Call Control Call Control

NetworkNetworkInfrastructureInfrastructure

ViewStationViewStation™™, ViaVideo, ViaVideo™™, SoundStation, SoundStation®®,,iPower, SoundPointiPower, SoundPoint®®, VoiceStation, VoiceStation

ViewStationViewStation™™, ViaVideo, ViaVideo™™, SoundStation, SoundStation®®,,iPower, SoundPointiPower, SoundPoint®®, VoiceStation, VoiceStation

Global ManagementGlobal Management System™System™

Global ManagementGlobal Management System™System™

WebCommander™WebCommander™WebCommander™WebCommander™

Directory Services Directory Services (from GMS)(from GMS)

Directory Services Directory Services (from GMS)(from GMS) PathNavigatorPathNavigatorPathNavigatorPathNavigator

MGC-100™ MCU, GatewayMGC-100™ MCU, GatewayMGC-100™ MCU, GatewayMGC-100™ MCU, Gateway

Polycom OneDialTM FeaturePolycom OneDialTM Feature

Works Like a PhoneWorks Like a Phone 4-Digit Internal Dialing4-Digit Internal Dialing ““9” Dialing for External Gateway Calls9” Dialing for External Gateway Calls

Conference On-DemandConference On-Demand Multipoint Calls Initiated by the User Without the Multipoint Calls Initiated by the User Without the

Need for a Conference Administrator Need for a Conference Administrator

Transparent Complex Call RoutingTransparent Complex Call Routing

Polycom OneDialTM – How it WorksPolycom OneDialTM – How it Works

Option 1:Option 1: Choose a Name from the Choose a Name from the Global DirectoryGlobal Directory PathNavigator Automatically Routes Calls Over PathNavigator Automatically Routes Calls Over

IP, ISDN, through Gateways, or Whatever is IP, ISDN, through Gateways, or Whatever is RequiredRequired

PathNavigator Automatically Adds or Removes PathNavigator Automatically Adds or Removes Area Codes, International Dialing Prefixes and Area Codes, International Dialing Prefixes and Country CodesCountry Codes

Option 2:Option 2: Dial A Number Like a Phone Dial A Number Like a Phone 4-Digit Extension for Internal Calls, or Dial “9” 4-Digit Extension for Internal Calls, or Dial “9”

for Outside (Gateway) Callsfor Outside (Gateway) Calls No Gateway Call Prefixes Required Regardless No Gateway Call Prefixes Required Regardless

of the Speed of the Call Dialedof the Speed of the Call Dialed

The Power of The Intelligent Network Routing EngineThe Power of The Intelligent Network Routing Engine

Least-Cost Routing Least-Cost Routing Finds and Selects Lowest Cost Resources Automatically Finds and Selects Lowest Cost Resources Automatically

– Networks and Gateways– Networks and Gateways

Alternate RoutingAlternate Routing Alternate Routing Auto-Selects ISDN Routing Where IP Alternate Routing Auto-Selects ISDN Routing Where IP

Bandwidth is Not AvailableBandwidth is Not Available

Automatically routes calls to best resourcesAutomatically routes calls to best resources Finds Users Regardless of LocationFinds Users Regardless of Location Resources Utilized According to Bandwidth Availability, Resources Utilized According to Bandwidth Availability,

Policy and RAI/RACPolicy and RAI/RAC

Routes Within as Well as Outside the EnterpriseRoutes Within as Well as Outside the Enterprise

Support for Remote Users on the VPNSupport for Remote Users on the VPN

PathNavigatorPathNavigator

Originator

Conference On-DemandConference On-Demand

ViaVideo, single-point ViewStations, ViaVideo, single-point ViewStations, and iPower systems will be able to dial and iPower systems will be able to dial multiple endpointsmultiple endpoints Turns every endpoint into a multipoint systemTurns every endpoint into a multipoint system End user selects names from the directory or End user selects names from the directory or

enters numbers/names manuallyenters numbers/names manually PathNavigator communicates directly with PathNavigator communicates directly with

Polycom MGC (MCU) resources in the Polycom MGC (MCU) resources in the enterpriseenterprise

GW* MCU

* The GW is built-in with the MGC* The GW is built-in with the MGC

IP Bandwidth

not available

Alternate RoutingAlternate Routing

SSFFSSFF

NYNYNYNY

If the IP connection is not available, an alternate route can be automatically

utilized

If the IP connection is not available, an alternate route can be automatically

utilized

Alternate ISDN Path

Alternate ISDN Path

GW GW

NYNYNYNY

Least Cost RoutingLeast Cost RoutingCross

Country ISDN Call

(expensive)

Cross Country

ISDN Call (expensive

)

Local ISDN Call

(cost-effective)

Local ISDN Call

(cost-effective)

Route Long Distance Over the Enterprise WAN to Save Money

Route Long Distance Over the Enterprise WAN to Save Money

SF/NY WAN

NYNYNYNY

GW

SSFFSSFF

GW

MGC Audio GW

called Cell

MGC Audio GW

called Cell

Cell Cell PhonePhoneCell Cell

PhonePhone

Regular ISDN Call

to You

Regular ISDN Call

to YouGW

MGC

PathNavigator

YoYouu

YoYouu

Call ForwardingCall Forwarding

CallerCallerCallerCaller Forward endpoint to

any audio/video #

Forward endpoint to

any audio/video #

When forwarded, PathNavigator automatically

redirects

When forwarded, PathNavigator automatically

redirects

Voice Telephony IntegrationVoice Telephony Integration

Call Forwarding to Voicemail or Call Forwarding to Voicemail or Cell PhoneCell Phone Enables Voice Messaging When User Enables Voice Messaging When User

Is Not Present or Universal Access Via Is Not Present or Universal Access Via Cell PhoneCell Phone

Hunt GroupsHunt Groups Enables Video Call Center CapabilityEnables Video Call Center Capability Join or Leave Hunt Group from the Join or Leave Hunt Group from the

Endpoint by Using the Standard Endpoint by Using the Standard Endpoint Dialing Interface (RAS)Endpoint Dialing Interface (RAS)

PathNavigatorPathNavigator

Non-Polycom Equipment Polycom Equipment

Gate

keep

ers Manage Bandwidth across the network

Register any manufacturer’s endpoints Authorize calls Dial with number, H.323 ID, E.164 Uses any Gateway or MCU

Same features as for Non-Polycom equipment

Path

Navig

ato

r C

all

Pro

cess

ing

Serv

er

All the above features + Manage Bandwidth based on specific network

topology for LAN, WAN, and Groups Automatic Alternate Routing over IP and ISDN Simple Least Cost Routing Polycom OneDial* – hiding complex ISDN

gateway prefixes Dial with name, email addr., URL, WINS, DNS On-line CDR and network performance

monitoring Join or leave hunt groups from endpoint

All the features from the non-Polycom product column +

Polycom OneDial* – Hiding area and country codes, dialing from directory, multipoint on demand

Endpoint interface integration for OneDial & call forwarding

Automatically collect all ISDN information on endpoints

Automatically provision ISDN (DID) and E.164 extensions

1 2

Non-Polycom Equipment Polycom Equipment

Gate

kee

per

s Manage Bandwidth across the network Register any manufacturer’s endpoints Authorize calls Dial with number, H.323 ID, E.164 Uses any Gateway or MCU

Same features as for Non-Polycom equipment

Path

Navig

ato

r C

all

Pro

cess

ing

Ser

ver

All the above features + Manage Bandwidth based on specific network

topology for LAN, WAN, and Groups Automatic Alternate Routing over IP and ISDN Simple Least Cost Routing Polycom OneDial* – hiding complex ISDN

gateway prefixes Dial with name, email addr., URL, WINS, DNS On-line CDR and network performance

monitoring Join or leave hunt groups from endpoint

All the features from the non-Polycom product column +

Polycom OneDial* – Hiding area and country codes, dialing from directory, multipoint on demand

Endpoint interface integration for OneDial & call forwarding

Automatically collect all ISDN information on endpoints

Automatically provision ISDN (DID) and E.164 extensions

3

1 2

Non-Polycom Equipment Polycom Equipment

Gate

keep

ers Manage Bandwidth across the network

Register any manufacturer’s endpoints Authorize calls Dial with number, H.323 ID, E.164 Uses any Gateway or MCU

Same features as for Non-Polycom equipment

Path

Navig

ato

r C

all

Pro

cess

ing S

erv

er

All the above features + Manage Bandwidth based on specific network

topology for LAN, WAN, and Groups Automatic Alternate Routing over IP and ISDN Simple Least Cost Routing Polycom OneDial* – hiding complex ISDN

gateway prefixes Dial with name, email addr., URL, WINS, DNS On-line CDR and network performance

monitoring Join or leave hunt groups from endpoint

All the features from the non-Polycom product column +

Polycom OneDial* – Hiding area and country codes, dialing from directory, multipoint on demand

Endpoint interface integration for OneDial & call forwarding

Automatically collect all ISDN information on endpoints

Automatically provision ISDN (DID) and E.164 extensions

3

1 2

4

PathNavigator vs. GatekeeperPathNavigator vs. Gatekeeper

*Polycom OneDial capabilities enhance Polycom and non-Polycom endpoints

Policy Management – Network Topology BasedPolicy Management – Network Topology Based

LAN and WAN SettingsLAN and WAN Settings Controls bandwidth passing through particular Controls bandwidth passing through particular

segments of the video networksegments of the video network Max BandwidthMax Bandwidth Max Bit Rate Per CallMax Bit Rate Per Call Endpoint Address Ranges That Should Be Endpoint Address Ranges That Should Be

Registering With This PathNavigatorRegistering With This PathNavigator Country Code, Least Cost Routing TableCountry Code, Least Cost Routing Table Defaults for: Policy Group, ISDN Ranges to Assign Defaults for: Policy Group, ISDN Ranges to Assign

(DID), E.164 Ranges to Assign(DID), E.164 Ranges to Assign

SF LANMax Video: 50 MbMax Call: 1.5 Mb

SF LANMax Video: 50 MbMax Call: 1.5 Mb

LA LANMax Video: 10 MbMax Call: 768 Kb

LA LANMax Video: 10 MbMax Call: 768 Kb

NY LANMax Video: 25 MbMax Call: 1.5 Mb

NY LANMax Video: 25 MbMax Call: 1.5 Mb

LAN Settings

Network Topology PolicyNetwork Topology Policy

Group Settings• Red-128 Kb• Yellow-384 Kb

9 Mbit Pipe9 Mbit Pipe9 Mbit Pipe9 Mbit Pipe

9 M

bit P

ipe

9 M

bit P

ipe

9 M

bit P

ipe

9 M

bit P

ipe4 Mbit Pipe

4 Mbit Pipe

4 Mbit Pipe

4 Mbit Pipe

Max Video: 2 Mb

Max Call: 128 KbM

ax V

ideo:

4 M

b

Max

Call

: 384

Kb

Max Video: 4 MbMax Call: 512 Kb

WAN Settings

Simplified Deployment and Management (cont’d)Simplified Deployment and Management (cont’d)

Diagnostics and Event LoggingDiagnostics and Event Logging Customizable Diagnostic LevelsCustomizable Diagnostic Levels

GlobalGlobal Per EndpointPer Endpoint Per CallPer Call

Call Detail Record (CDR)Call Detail Record (CDR) Usage Details Logged Per Call for Each EndpointUsage Details Logged Per Call for Each Endpoint Enables Internal Billing or Usage ReportingEnables Internal Billing or Usage Reporting Collects: date, time, duration, speed, number/address, Collects: date, time, duration, speed, number/address,

directiondirection

Network Performance Reporting and MonitoringNetwork Performance Reporting and Monitoring Real-Time and Historical Analysis of Video Performance Real-Time and Historical Analysis of Video Performance

Across the LAN and WANAcross the LAN and WAN

Increased SecurityIncreased Security

Rogue IP Video DetectionRogue IP Video Detection Call Requests to or From an Call Requests to or From an

Unregistered Endpoint are Flagged Unregistered Endpoint are Flagged and/or Deniedand/or Denied

Registration Attempts from Rogue Registration Attempts from Rogue Endpoints Are FlaggedEndpoints Are Flagged

NAT ConfidentialityNAT Confidentiality Internal NAT IP Addresses Are Not Internal NAT IP Addresses Are Not

Accessible Or Sent Outside The Accessible Or Sent Outside The Enterprise if Not DesiredEnterprise if Not Desired

Polycom Integration FeaturesPolycom Integration Features

Value-Add Features With Polycom Value-Add Features With Polycom ProductsProducts Enables Conference On-Demand from Enables Conference On-Demand from

EndpointsEndpoints Simplified Dialing with Accord Product GatewaysSimplified Dialing with Accord Product Gateways Automatically Configure Polycom Endpoints for Automatically Configure Polycom Endpoints for

Polycom OneDialPolycom OneDial on IP or ISDN Networkson IP or ISDN Networks Endpoints Seamlessly Setup Call ForwardingEndpoints Seamlessly Setup Call Forwarding Automatic use of Accord Firewall/Gateway for Automatic use of Accord Firewall/Gateway for

Inter-Enterprise IP Dialing (Phase 2)Inter-Enterprise IP Dialing (Phase 2)

Support for 3rd Party ProductsSupport for 3rd Party Products

PathNavigator Uses Industry PathNavigator Uses Industry Standards to Ensure Interoperability Standards to Ensure Interoperability with Third-Party Productswith Third-Party Products Any video endpoints can register (IP or Any video endpoints can register (IP or

ISDN)ISDN) Gatekeepers – can be deployed as Gatekeepers – can be deployed as

“neighbor gatekeepers”“neighbor gatekeepers” MCUsMCUs GatewaysGateways

Summary of Key BenefitsSummary of Key Benefits

User BenefitsUser Benefits Increased User SatisfactionIncreased User Satisfaction

Works Like a PhoneWorks Like a Phone Conference On-DemandConference On-Demand

Increased Call ReliabilityIncreased Call Reliability Voicemail Integration or Cell Phone ForwardingVoicemail Integration or Cell Phone Forwarding

IT/Admin BenefitsIT/Admin Benefits Policy-based Bandwidth ControlPolicy-based Bandwidth Control Least-Cost RoutingLeast-Cost Routing Simplified DeploymentSimplified Deployment Intelligent Resource ManagementIntelligent Resource Management Increased SecurityIncreased Security