Passerelles Numeriques_Annual Report 2011_engw

2011 ANNUAL REPORT

Passerelles numériques. A Gateway for Life.

Passerelles numériques is a non-profit French

organization under the « 1901 Act ».

• Founded on November 13, 2006, its registration at Nanterre’s Prefecture

was published at the Official Journal of the French Republic JO n°

20060049 on 09/12/2006.

• Headquarters are located: 40, rue de la Comète, 92600 Asnières-sur-

Seine.

• Registered as an international NGO with the governments of Cambodia,

of Vietnam, and of the Philippines.

• Since 2007 Passerelles numériques is officially recognized as a charity by

the French Government and thus it is exempt of business taxes, grants

received are eligible for tax deductions in France (French tax residents).

Annual Accounts are audited and certified by:

Cabinet Ajilec – member of Compagnie Régionale d’Orléans – 10, rue Dora

Maar, 37100 Tours. RCS TOURS B 450 403 704.

TABLE OF CONTENTS

A WORD FROM THE PRESIDENT p. 1

THE FONDAMENTALS p. 4

Key-dates and Figures p. 5 Background p. 6 Our vision p. 6 Objectives and beneficiaries p. 6 Principles of action p. 7 Our values p. 7 PN’s 5 pillars p. 8

HUMAN RESOURCES p. 9

Organization Chart p. 10 Board p. 10 The founders p. 11 Country Directors p. 12 Human resources policy p. 13

INTERNATIONAL PARTNERS p. 15

International partners p. 16

ACTIVITY REPORT p. 18

CAMBODIA p. 19

At glance p. 20 Selection p. 21 Training p. 23 Students’ Life p. 25 Companies relationships p. 27 Our partners in Cambodia p. 29

PN CONSOLIDATION p. 3

PHILIPPINES p. 30

At glance p. 31 Selection p. 32 Training p. 34 Students’ Life p. 35 Companies relationships p. 36 Our partners in the Philippines p. 36

VIETNAM p. 37

At glance p. 38 Selection p. 39 Training and Students’ Life p. 40 A second life for computers p. 41 Our partners in Vietnam p. 42

PERSPECTIVES p. 45

FINANCIAL REPORT p. 47

Income and expenses p. 48 Profit and loss account p. 49 Resources and allocations p. 51 Assets p. 53 Liabilities p. 54 Voluntary service p. 55

PN IN THE MEDIAS p. 46

THANKS p. 56

FRANCE p. 43

Passerelles numériques in France p. 44

2011 will be remembered as a crucial year within the evolution of Passerelles numériques.

From a sound and fully-grown structure in Cambodia and 2 outcropping young projects with a

family-run and pioneering approach, we have rapidly built a multinational structure. 3 Train-

ing and education centers in 3 different countries, about 250 youths who enter the labor mar-

ket every year and coordination more and more essential in our headquarters in Paris: that is

what we achieved in 2011.

A YEAR OF CONSOLIDATION

Operations on the field have been consolidated.

In Vietnam, the second Batch, composed of 60 students (they were 30 in 2010), enrolled at

our center in Da Nang in September. In the same period, we have obtained from the local au-

thorities the permission to operate and our legitimacy in the country. That means that now

we can hire our own staff and keep the accounts.

Our agreement with our executive partner East Meets West (EMW) is changing: the services

contract with EMW will end in the next months, even though we will still collaborate with

them during the selection process. We installed in Vietnam the model that characterizes all

PN’s projects: we hired a Company relations manager, we developed the technical training

and the educational program, and we provided the necessary equipment. We strengthened

the links with the University of Da Nang that provided us with new classes.

Our team in the Philippines has concentrated its efforts in developing new relations with com-

panies in order to launch the dual system training for Batch 2012 that took place during the

last 3 semesters of the training. The internship has proved efficient as most of the students

received a job offer before the end of their studies. We consolidated the selection process in

the Visayas region and hired a Selection Manager. In collaboration with the University of San

Carlos, we designed the new curriculum ‘Software development’.

In Cambodia, we focused on the updating of the curriculum ‘Web Programming’ that, in 2011,

welcomed twice the number of students compared to 2010.

An expert has been hired in order to collect our technical needs and define the renewal pro-

gram in terms of technical assets in a long-term perspective. A special effort has been made

to improve our pedagogical approach, and especially ‘Business life’ classes. As for the fund-

raising, a new specialist has been working on the creation of a scholarship founded by local

companies and on the project ‘Solidarity Act’ that allows PN’s alumni to support the organiza-

tion and the younger generations.

1

A WORD FROM THE PRESIDENT

2

In Paris, we reorganized the practices of coordination trying to find the perfect balance be-

tween the need of a decision process that reflects the operations’ exigencies and of an effi-

cient controlling system, without losing sight of the mission and the values of Passerelles

numériques.

In 2011 we adopted a new logo and a new graphic chart to spread the same image in all the

countries where we operate. This shows our will to share information and experiences and to

capitalize on our know-how to develop a better synergy among our centers. This is our re-

sponsibility toward our donors and their generosity.

THE CHALLENGES OF THE FUTURE

There is still a lot to achieve at Passerelles numériques: we need to learn how to grow.

In order to ensure high-quality training, we will continue to work on this process of profes-

sionalization. Our managers are developing some new strict HR and Finance procedures to

share with all the centers. In spite of our dimensions, we need to set up an agile organization

in terms of decision-making, reactivity and innovation.

At the same time, we must not yield to the pressure of being efficient and risk going too fast.

Every day we need to remember the core of our mission, the educational project, or better

the human one that makes us engage for the success of our students.

A warm thank you to the staff, the volunteers, the ambassadors, the sponsors and the donors

who help us to achieve our objectives and make Passerelles numériques perpetual.

Benoît Genuini Chairman of the Board

Passerelles numériques

Under the auspices of its President, Mr. Benoît Génuini, in 2011 Passerelles numériques has been involving in a continuous process of consolidation and strengthening of the organization.

• The Board welcomed a new member: Mrs. Sixtine Darré. After volunteering for PN as a Finance Responsible, she became administrator and paymaster.

• In order to delve further into the ways and the direction of PN’s evolution, the Board cre-ated a Strategy Cluster. Its members, who regularly meet, have already addressed the following issues:

• goals and means to reach the financial autonomy of PN’s projects in the field. • conditions and outcomes of wider logistic autonomy of the projects. • best practices resulting in the skills sharing process that has been set up after

the opening of the centers in Vietnam and in the Philippines.

• To strongly affirm our willingness to gather under the same flag and the same colors for all PN’s projects, a new graphic look and a new logo have been designed in 2011. It is crucial to show a single global image, as we operate everywhere with the same mission, the same professional passion.

The operations teams are also highly involved in this makeover process. In July 2011, the first inter-projects seminar took place in Cambodia. At this occasion, the different teams had the opportunity of exploring the synergies amongst the projects and of enhancing the more rare skills to put them at the service of all actors. The aim is to evolve from a simple team network to a truly global team. To attain this goal, during the seminar some key-achievements for 2011/2012 have been es-tablished:

• Writing a common Educational Plan. • Strengthening the technical and pedagogical competences of the teaching body. • Sharing the best practices for the Selection process. • Within the framework of the “shared skills volunteering”, organizing short mis-

sions across all the sites. • Improving the Human resources policy. • Improving the Internal & External Communication. • Increasing the efforts of auto-funding for the field. • Regular follow-up of cash flow from continuing operations. • Capitalization of competences in all domains.

How to share skills and best practices at best is one of the most important imperatives in or-der to improve - first - the quality and the sustainability of the centers and – later – PN’s abil-ity to launch new projects. With the support of the team specialized in Knowledge Management from our new partner Devoteam, PN developed and implemented an ambitious and pragmatic action plan. The first concrete and measurable results were:

• the better quality of the training in Cambodia thanks to: a. the capitalization and maintenance of the training department’s achieve-

ments through the reordering of all data and the ongoing updating of the training’s content;

b. in terms of human resources, an integration process aiming at ensuring an adequate introduction training for the teachers as well as the develop-ment of trainers communities.

• the collaboration between the projects and the headquarters in terms of com-

munications, budget, human resources, etc…

3

PN’S CONSOLIDATION

THE

FONDAMENTALS

73 Employees

13 International Solidarity Volunteers (VSI)

29 Volunteers

6 Interns

2011

453 students

90 students in

Vietnam

113 students in

the Philippines

250 students in

Cambodia

5

KEY DATES AND FIGURES

2005

Opening of Passerelles numériques’ first training center in

Phnom-Penh, Cambodia with the first batch of 25 students.

2007

20 students graduated in Cambodia (System & Network Admini-

stration training program).

2008

Launching of a new training program, Data Management Opera-

tor (6 months), in partnership with Digital Divide Data (DDD).

2009

Launching of a new program in Cebu, Philippines, with a first

batch of 25 students.

250 students in Cambodia.

2010

Launching of a new program in Danang, Vietnam, with a first

batch of 30 students. 69 students in the Philippines.

OPERATIONAL EXPENSES 2011

€ 1,2 M

HUMAN RESOURCES

6

In Cambodia, a society still traumatized by 30 years of civil war and the Khmer Rouge

tragedy, 35% of the population still live on less than $1,25 per day. More than half of the

population is younger than 21 years old. School and university infrastructures are still in-

adequate and out of the 300.000 children born each year only 20.000 of them reach a

university level of study.

In the Philippines the gap between the incomes of the rich and the poor is one of the most

significant in the world. In major cities, modern shopping malls are just a few meters

away from slums, where millions of families struggle to survive in miserable conditions.

In Vietnam populations from the countryside, the outskirts of big cities and ethnic minori-

ties from the highlands are all living in deep poverty. They are therefore also excluded

from the higher education system.

In these countries, as in other places in the world, millions of youths eager to learn do not

have the resources nor the opportunity to study. They are therefore unfortunately unable

to break out of the poverty cycle.

OUR VISION

Passerelles numériques envisions a world where through access to education and employ-

ment, the most underprivileged can use their talent to reach a better future. We strive to

enable the largest number of young people in a precarious situation to access training

leading to a qualified job in the Information Technologies sector.

BACKGROUND

OBJECTIVES & BENEFICIARIES

Our ambition is to help at least 90% of the students directly enrolled in our programs to

find a qualified job and ultimately end the cycle of poverty for themselves as well as for

their families. All underprivileged young adults capable to keep up with our programs are

eligible. We make a special effort to include at least 50% of young women, and beyond

priority is given to the poorest boys or girls. The ratio of girls is always limited to two

thirds of each batch.

7

PROFESSIONALISM. A requirement for the successful inte-gration of students in the business world.

SPIRIT OF PARTNERSHIP. We systematically seek to iden-

tify actors and projects with whom we can work and leverage

the expertise and know-how of each one.

PRAGMATISM & EFFECTIVENESS. We have a demand for results which we measure through social impact indicators.

We expect from our collaborators to be productive and prag-

matic.

INTEGRITY & EQUITY. We act with a permanent concern for equity between students as well as between colleagues, and a

demand for integrity.

PRINCIPLES OF ACTION

We want to transmit the values we believe in to our students:

TRUST. Trust enables us to work together. We trust the ca-

pacity of our students to build themselves; they trust our ca-

pacity to help them in this process.

RESPONSABILITY & SOLIDARITY. As adults, we feel inter-dependent with precarious young people, and responsible to

give them an opportunity to succeed.

RESPECT. Our projects are implemented with respect and understanding towards everyone involved: students as well

as donors, business partners, staff and volunteers.

DEMAND. We have for our students, as well as for the way

we conduct our programs, a high demand for quality, profes-

sionalism and achievements.

OUR VALUES

8

FAIR AND RIGOROUS SELECTION Concentrating on the poorest zones in the large area surrounding each training center, our

selection process follows four stages:

• information and awareness-raising sessions to explain the IT sector, its opportunities

and to introduce our programs;

• written exams in logic, mathematics and English to check the applicants capacities;

• individual interviews to assess each applicant’s motivation, maturity and mindset;

• social investigations to evaluate the family’s resources and validate their eligibility:

only the most underprivileged are admitted.

GENERAL TRAINING IN BUSINESS SKILLS This differentiating component of our training programs is highly appreciated by recruiting

companies. Specifically we cover:

• learning the English language;

• a « professional life » training nurturing business skills based on general culture, busi-

ness world knowledge and behavioral skills;

• higher-level soft skills such as open-mindedness, autonomy, adaptation and initiative.

SOLID TECHNICAL AND PRACTICAL TRAINING Focusing on employability, PN’s training is constantly updated in order to match business

needs; it aims at being practical, targeted and certified.

SOCIAL AND EDUCATIONAL DEVELOPMENT The success of these resourceless young people from rural origins depends on us providing

them with both:

• material support: accommodation in boarding homes, equipment, financial support,

medical care and health insurance;

• moral and educational support: follow-up and counseling throughout their studies.

We also develop a pedagogy centered on the values of trust, responsibility and solidarity.

GUIDANCE TO EMPLOYMENT Students are guided through both their internships and job search by our Companies Of-

fice department. This department is closely supported by our alumni network and by

Passerelles numériques’ partners.

PN’S 5 PILLARS

HUMAN

RESOURCES

10

BOARD

MANAGEMENT TEAM

BUREAU

• Mr. Benoît GENUINI, President, former President of Accenture France, founder of Accenture

France Fundation, co-founder of “Agence Nouvelle des Solidarités Actives”.

• Mrs. Sixtine Darré, Paymaster, former CFO in different medium-size companies.

OTHER ADMINISTRATORS

• Mr. Michel CARLIER, Honorary Chairman, former President of Accenture France Corporate Foun-

dation, Business Manager .

• Enfants du Mékong, one of the founders and major partner of Passerelles numériques in Cambo-

dia and in the Philippines, represented by Mr. Yves MEAUDRE, General Manager .

• Mr. Pascal DELORME, former Head of Passenger Traffic of the French National Railway Company

(SNCF).

• Mrs. Véronique DI BENEDETTO, General Manager France of Econocom, an IT company commit-

ted with Passerelles numériques through financial and shared skills sponsorships.

• Mr. Gérard DUQUESNE, Commercial Manager of Orange Business Services, Board member of

Enfants du Mékong.

• Mrs. Laurence VILLENEUVE, Vice-President of ENFANTS D’ASIE, an NGO which is a major part-

ner of Passerelles numériques in Cambodia and the Philippines.

• Mrs. Cécile CHASSEFEIRE, Legal Expert in the area of non-profit organizations, former lawyer

with Ernst & Young.

• Mr. Kandara SAMPHON, IT Project Manager, former General Manager of Passerelles numéri-

ques Cambodia.

• Admiral Gérard AUBLET, former Head of Studies at Ecole Navale (French Navy Officers School),

former Dean of Studies of Sainte Geneviève (private school) and Passerelles numériques Cambo-

dia.

• Mr. François MAZON, Manager of Development at Linagora, former General Manager of Steria

and Capgemini France.

By the end of 2011, the management team was composed of:

Mr. Benoît GENUINI : President

Mrs. Virginie LEGRAND : Head of Fundraising Mr. Alain GOYE : Strategic planning and partnership

Mrs. Sixtine DARRE : Head of Finance

Mrs. Sylvie BAKER : Human Resources Mr. Hakara TEA : Director of operations

Ms. Delphine CANTET : Head of Communication Mr. Pierre de ROQUEFEUIL : Country Director PN Cambodia

Mrs. Phuc LE DIEU : Country Director PN Vietnam

Mr. Thomas COROLLEUR : Country Director PN Philippines

11

THE FOUNDERS

BENOIT GENUINI, CHAIRMAN OF BOARD BenoîtGenuinigraduated from Ecole Polytechnique in 1976. He has been working for more than 30 years in the sector of management consulting and technology services at Accenture. He has been president of Accen-ture France from 1995 to 2005, and a member of the Board and the Worldwide Executive committee. In 1996 he founded the Accenture Foundation in France to support charitable projects in the education and job placement field. In 2006 he became President of Passerelles numéri-ques. In the same year, in collaboration with Martin Hirsch, at that time President of Emmaüs France, Benoît founded the Agence Nouvelle des Solidarités Actives, to experiment new ideas to fight against poverty. From 2008 to 2010 he was National Ombudsman for the French employment public services (Pôle Emploi).

ALAIN GOYE, STRATEGIEC PLANNING & PARTNERSHIPS Graduate from Ecole Polytechnique and Télécom Paristech, Alain also holds a PhD in Sciences. He worked as a science teacher at the Khmer refugees camp Site II in Thailand. After moving to Cambodia, from 1992 to 1995 he took part in the rehabilitation of the Institute of Technology of Cambodia (ITC), and created a boarding home for underprivileged students in Phnom Penh. From 1995 to 2005, Alain worked in information technologies (IT) R&D. He also frequently went back to Cambodia, for missions ranging from IT training to city planning. Besides Passerelles numériques, Alain is a founding member of 3 NGOs which support underprivileged children in Cambodia: Krousar Thmey, Pour un Sourire d’Enfant, and Asie du Sud-Est

Audition Réhabilitation. He speaks Khmer fluently.

VIRGINIE LEGRAND, HEAD OF FUNDRAISING Graduate from the Institut d’Etudes Politiques de Paris, Virginie also holds a MBA from the INSEAD. She started her career as a financial auditor for Arthur Andersen. Later she was marketing director and re-sponsible of the international development and external growth for the Business Travel branch of American Express. She has a strong experi-ence of leading multicultural teams in the conduct of global projects – alliances and partnerships, mergers and acquisitions, launch of new ser-vices. In 1997 she spent one year in Cambodia volunteering for Enfants du Mékong. Thanks to this first experience on the field, she decided to intervene in a con-crete way to help the most deprived youths of Cambodia.

HAKARA TEA, DIRECTOR OF OPERATIONS

Graduate from the Ecole Polytechnique et de Telecom Paris, Hakara Tea also held a Master in Electrical Engineering from the University of Stanford. He has been strategic consultant at AT Kearney and Development Manager for a French high-tech start-up. He also volunteered for the NGO Pour un Sourire d’Enfant in his original country, Cambodia. Before joining Passerelles numériques, Hakara has been consulting for the UN and Altai Consulting in Kabul.

12

COUNTRY DIRECTORS

PIERRE DE ROQUEFEUIL PN CAMBODIA

After graduating at the

Naval College in France,

Pierre started a bright ca-

reer in the national ma-

rine. He has been director

of an Engineering School

for 2 years, before moving

to Cambodia. Since June

2011 he is the General

Manager of Passerelles

numériques Cambodia.

LE DIEU PHUC PN VIETNAM

After graduating from Ha-noi and Hue Universities in Economics, Finance Ac-counting, Phuc moved to US to attend a MA in Non-profit Leadership and Man-agement at the University of San Diego. She has a broad experience as project manager in several organi-zations and NGOs in Viet-nam.

THOMAS COROLLEUR PN PHILIPPINES

French, Thomas has grown up in Cairo. After 15 years, he went back to France to com-plete his studies, where he graduated as an Engineer. Then he has been working for Accenture for 4 years in Paris. During his time at Accenture, Thomas was given the oppor-tunity to volunteer for a few weeks for Passerelles numéri-ques in Cambodia. In 2009, when Passerelles numériques was actively looking for people to volunteer in Vietnam and the Philippines, Thomas de-cided not to miss that chance and joined PN to run the new program in Cebu City.

Passerelles numériques’ centers in South-East Asia.

13

HUMAN RESOURCES

Passerelles numériques gathers some passionate, generous

and proactive professionals. PN promotes a Human Re-

sources policy that supports knowledge sharing.

EMPLOYEES. In France the average payment for the team

has been €10.925 net/month. These employees all already

have either solid field or volunteering experience. As a

rough guide, a Khmer teacher is paid $250 to $580/month,

the other staff between $200 to $630/month.

INTERNATIONAL SOLIDARITY VOLUNTEERS (VSI). This is the preferential status offered to the expats who

work at the service of PN’s projects. They commit in man-

agement or support missions. Their basic allowance is

$800/month. The amount increases progressively according

to the responsibility level.

VOLUNTEERS. About 15 in France in 2011, working part-time or full-time, volunteers supported PN in several fields,

such as HR, Communications & Fundraising and Finance.

We also welcomed some short-mission volunteers on the

field: 2 people in Cambodia, 4 in the Philippines, and 8 in

Vietnam.

INTERNS. Welcoming students as interns is for PN the op-portunity to raise awareness among youths of different ori-

gins and to sensitize them to our mission. In 2011, 4 in-

terns joined the staff of PN in Phnom Penh: Brunehilde Car-

niel-Perrin (Mines de Douai), Christophe Gardella, Thomas

Graffanino, and Wuillaume Dalle, from the Polytechnic Uni-

versity of France. They all collaborated with the Selection

department.

FRANCE│5

CAMBODIA│51

PHILIPPINES│11

VIETNAM │6

CAMBODIA│8

PHILIPPINES│3

VIETNAM │2

*Last updates 31.12.2011

FRANCE│15

CAMBODIA│2

PHILIPPINES│4

VIETNAM │8

VOLUNTEERS* EMPLOYEES* VSI*

SHARED SKILLS SPONSORSHIP EMPLOYEES

Within this special status, the employee works for PN but

is paid by his/her company (pro bono). Our partner Ac-

centure offers 1 to 3-6-month missions every year.

Passerelles numériques proposes also some customized

projects for those who asked for sabbatical leave: with

the support of their company, they spend either a part of

or their entire annual leave working for PN.

Passerelles numériques aims at training and backing its

staff all along their career path .

In 2011, Sandrine Nathan (Consultant for Accenture

France) spent 8 months in Phnom Penh working on local

fundraising. PN’s center in the Philippines welcomed 2

employees of Accenture Cebu: Edward Galan, who con-

ducted a market analysis to explore the job perspectives

for PN’s students, and Eduardo Sapuguay, who worked on

the update of the training and curricula.

SOLIDARITY LEAVE

The ‘Solidarity leave’ is a project that allows the employ-

ees working for PN’s partners to spend their leave within

Passerelles numériques. Usually their missions last 2

weeks and all the travel expenses are covered by their

company. In 2011 our partners Altedia, Accenture, Econo-

com, ECS, Osiatis, and Steria participated actively in the

project. Since 2005, 180 employees have already joined

PN to share their skills and competences. PN capitalizes

their contribution in several fields: IT, languages, man-

agement, pedagogy, and communications.

14

INTERNATIONAL

PARTNERS

16

Born out of a meeting between Enfants du Mékong and Accenture, Passerelles numériques has

always kept the partnership spirit that is its successful formula. Many companies adhered to PN’s

innovative model based on volunteers’ missions and shared skills sponsorships.

FINANCIAL AND/OR SKILLS SPONSORSHIP:

Since 2005, many companies, foundations and public institutions showed to trust PN and support

us. In 2011, we received the precious support of:

INTERNATIONAL PARTNERS

ACCENTURE. After financing the creation of the center in Cambodia, since 2010 Accenture is the fundamental pillar of Passerelles numériques thanks to its contribution of $1,261,000 dis-tributed over 4 years. Furthermore, the employees of Accenture Cebu took responsibility for part of the training in the Philippines. Every year, Accenture’s consultants and senior execu-tives participate in short missions on the field.

• 15 employees used part of their annual leave for a short-mission in PN (for a total of 150 days).

• One consultant participated in a 6-month pro-bono mission in Cambodia.

AGENCE FRANCAISE DE DEVELOPPEMENT. On behalf of the French Ministry of Foreign Af-fairs, AFD committed to finance 50% of the first 3 years of the Vietnam’s center in consortium with our partners IECD, East Meet West, and University of Da Nang.

MICROSOFT. Faithful partner since the launch of our programs, Microsoft, who’s products are at the core of the skills of our systems and networks administrators, in 2011 offered us for free some software licenses.

STERIA • 3 employees took solidarity leave (30 days in total). • Sponsoring a 25-student class in Cambodia (€25.000). They graduated in November

2011.

OSIATIS

• 1 employee took a 10-day solidarity leave. • Sponsoring a 1st year class (25 students) in Cambodia (€40.000).

ECONOCOM/ ECS

• 3 employees took a solidarity leave (30 days in total). • Sponsoring 2 classes (50 students in total) in Cambodia during the year 2011/2012

(€65.000).

FONDATION LEPERCQ. $25.000 to support our project in Vietnam.

YOUNG & RUBICAM. This agency accompanied Passerelles numériques in the developing of its new visual identity.

GROUPAMA. €20.000 to support our project in Vietnam.

FONDATION BNP PARIBAS. €3.000.

ALTEDIA DYNARGIE. • 3 employees took solidarity leave (30 days in total) • €5.000

DEVOTEAM. Since PN’s foundation, they accompanied us in the setting of a capitalization pol-icy, transmission, and resources management. EUROBAIL. They put at our disposal the locals in Paris to set our headquarters up.

CLUB DES VENTURES PHILANTHROPES. Under the leadership of Phillippe Oddo, the Club des Venture Philanthropes helped PN in its reflection on the issue of financial sustainability for its center in Cambodia, and provided financial support of €70.000 in 2011.

17

ACTIVITY

REPORT

19

CAMBODIA

In Cambodia, a society still traumatized by 30 years of civil war and the Khmer

Rouge tragedy, 29% of the population still lives with less than $1.25 per day. 80%

of Cambodian people live in rural areas; however urbanization is increasing. More

than half of the population is under 21 years old: they are moving to the cities to

seek jobs. School and university infrastructures are still inadequate and out of the

300.000 children born each year only 20.000 of them reach a university level of

study.

Despite Cambodia’s Ministry of Education’s efforts towards primary schools, many

institutes lack equipment, textbooks, laboratories and buildings. While officially free,

education - especially secondary and higher education - is not accessible to the most

underprivileged families.

In 2005, Passerelles numériques created its first school in Phnom Penh to help disad-

vantaged students access a high-level education and to find qualified employment.

20

AT GLANCE

Foundation of the center

2005 # Students 1st Batch 25 # Students 2011/2012 250 Where

Phnom Penh Training

SNA (Systems and Network Administrator)

2 years. WEP (Web Programmer), 2 years.

Both curricula include:

2-month internship by the end of the 1st year

4-month internship by the end of the 2nd year 6-month curriculum DMO (Data Management

Operator) in collaboration with Digital Divide

Data.

Mr. SOR, SNA GRADUATE IN NOVEMBER 2011 “Being a student of this school allowed me to escape from poverty and igno-

rance. Today, I have more hopes for my future and every day I repeat myself

‘Yes, I can do it!’. After the internship that PN Cambodia helped me to find, I

found a good job in a bank. With my salary I can support my sister’s studies and

my family. One day, when I will be older, I would like to share my technical

knowledge with young unprivileged people and help them to have a better fu-

ture. That is what happened to me.”

Population, 2010 (thousand) 14.138

Population under 18 (thousand) 5.560

Youth (15-24 years) literacy rate, 2005-2010, male 89%

Youth (15-24 years) literacy rate, 2005-2010, female 86%

Secondary school participation, Net attendance ratio, 2005-2010, male 29%

Secondary school participation, Net attendance ratio, 2005-2010, female 26%

% of population below international poverty line of US $1.25 per day, 2000-2009

29%

Source : UNICEF

Since 2005, 607 students have graduated

from PN’s Cambodia center:

358 students completed a 2-year training program (IT technician) : 97% of gradu-

ates found skilled employment within 2

months. Their average starting salary is $149 per

month. Within 2 years they earn an aver-age salary of $300 per month.

They give a part of their salary to their

family, enabling younger brothers and sis-

ters to go to school and study.

Once graduated in just over 2 years these youths earn the equivalent of the sum in-

vested in their studies at PN.

249 students attended a 6-month training and have been hired later by Digital Divide

Data (DDD).

21

SELECTION

18 Cambodia provinces in which the selection process took place in 2011.

Mr. THAINA SEANG, SELECTION MANAGER “The selection process is quite complex and definitely one of the most challenging phases of Passerelles

numériques’s job. The most difficult part for selection team is the social investigations: every year we

have to meet about 600 families on average in 4 months. They often live in landlocked villages, very

difficult to reach by public transports. We leave Phnom Penh by motorbike and we often face rain and

mud, especially during the rainy season when racetracks are pretty impracticable. In spite of these dif-

ficulties, staff works with high motivation to achieve our goal in time.”

22

In 2011, the selection team of Passerelles numéri-

ques Cambodia targeted 18 (out of 24) provinces all

over the country. The rigorous process is composed

by 4 different phases:

INFORMATION SESSIONS. These sessions -

aimed at informing high-school students about the

training and the scholarship offered by PN Cambo-

dia - take place in high-schools and/or in the cen-

ters of local and international NGOs-partners. In

2011, on the basis of financial criteria, candidates

have been pre-selected by them.

WRITTEN EXAMS. To test candidates skills in Eng-

lish, Math & Logics. All staff is involved in this

phase: by their presence, they guarantee the fair-

ness of the exam.

MOTIVATION INTERVIEWS. These interviews are

crucial not only to verify the motivation of the can-

didates, but also to test their willing to live far away

from their home and to attend the classes regularly

for 2 years. Only qualified staff members take part

into this phase of the selection process. In 2011 the

training for the interviewers was organized by PN in

collaboration with HR.inc, a company specialized in

Human Resources policies.

SOCIAL INVESTIGATIONS. Selection team visits

the candidates’ families to verify that their situation

matches PN’s financial criteria. They gather infor-

mation concerning the number of family members,

the parents’ job – if they work – and salary, any

debts, the goods they own, etc.

PN strongly believes in the potential of the role of women to promote the development of the country. In 2011, PN Cambodia enrolled 49 females out of 100 new students.

18 provinces

40 exams centers

60 information sessions

7200students attended the

information sessions

2200 written exams

992 motivation interviews

632 social investigations

200 students enrolled

23

ORIENTATION WEEK. After their 3 first months of training, students of Batch 2013 had to

choose the curriculum they preferred between SNA (Systems and Network Administrator) and

WEP (Web Programming). To help them with this difficult choice, in December 2011 PN Cam-

bodia organized for the first time the Orientation Week. This is a series of workshops during

which trainers from both SNA and WEP explained to students, through practical exercises and

demonstrations, the training they will receive in each program and the different career oppor-

tunities they will have at the end of their studies. Currently, 50 students from Batch 2013 are

attending the SNA curriculum and 50 students the WEP.

MS. MARYLINE CHABANIS, TRAINING MANAGER

“Some of students already have a preference for one curriculum or

the other. The problem is that most of the time their choices are not

based on real knowledge of the courses but on advice they heard

from their friends or siblings that attended our school previously. We

needed to offer to students the possibility to make a more informed

choice. That is why we decided to organize this special week.”

PEDAGOGY. The specificity of training in PN Cambodia is a shift from the traditional ap-

proach (focused on learning knowledge) to a competency-based approach (focused on the

development of practical skills) of teaching. Under the supervision of the pedagogy expert,

Mr. Gregoire Thiriar, PN Cambodia teachers have thus been working hard at reviewing their

objectives, methods of teaching and evaluation processes. They encourage and stimulate the

students to develop fundamental and complex skills that will be instrumental for their future

career and personal development such as self-learning and problem-solving. This effort has

been very productive in the Business Life and English departments, and it will continue in

2012 in the IT department.

TRAINING

24

STRENGTHENING THE TEAM. In 2011 the Training Department welcomed 3 new volun-teers, Mr. Grégoire Thiriar (Pedagogy Expert), Ms. Melissa Ayers (WEP Training Expert) and Mr. Stephane Pointu (IT expert). These technical experts are supporting the team by updating the curricula in order to make sure that the training proposed by PN meets the market needs. They also bring with us professional expertise, methods and skills which are transferred to our trainers.

MR. STEPHANE POINTU, IT EXPERT “The main objective of my mission is to make sure that what we teach the SNA students is in

perfect adequacy with the job market, the final aim being to have students that are opera-

tional when they arrive in the companies. The understanding of the IT market in Cambodia as

well as a good knowledge of technology trends are crucial points to achieve this objective.

Currently, we are creating a whole new training on Information Security, which has now been

identified as a need from the market. We are very proud of this program as, for instance, we

are the first school in Cambodia working on this subject.”

DMO (DATA MANAGEMENT OPERATOR).

A SUCCESSFUL PARTNERSHIP WITH DDD

Founded in 2001, Digital Divide Data (DDD)

identifies and recruits motivated, disadvan-

taged youth who would not otherwise have ac-

cess to good jobs or higher education. They

train and employ them at a fair wage, while

offering them scholarships to attend university.

DDD alumni go on to high-skilled positions in

which they earn more than four times the aver-

age regional wage. This enables them to break

the cycle of poverty that traps their families;

they are able to send family members to school

and raise their household's standard of living.

PN selects and trains up to 100 students a year

within the framework of its partnership with

DDD: curriculum DMO (Data Manager Opera-

tor), 6-month training.

25

STUDENTS’ LIFE

ALLOWANCE

PN provides students with a monthly allowance to cover their day to day expenses. Some families

offer their contribution in accordance with their position (not more than $10 a month). PN ensures

that every student obtains the same amount.

$3/month during 15 months to buy the bike and the helmet. $15/month for the dormitory. $2/month for health insurance. Food, clothes, etc…

Students live on their own (alone or flat-sharing). They only pay $2/month for health insurance. The bike is their’s. Food, clothes, etc…

$1 for 6 months to rent the bike. $15/month for the dormitory. $2/month for health insurance. Food, clothes, etc…

SNA & WEP - 2nd year

$55 a month, used as follows:

DMO $55 a month, used as follows:

SNA & WEP - 1st year

$55 a month, used as follows:

26

A REINFORCED TEAM. In order to guarantee to students the continuous support of Stu-

dents’ Life team, in November 2011 a new staff member joined Passerelles numériques

Cambodia: Mr. Dane Chen, Educator, who works in the center in the evenings and during

the week-ends.

Ms. Julie Gasser, Education Manager, and her team meet students class by class once a

week: these meetings are an opportunity for students to discuss their scholastic or personal

problems with the educators and try to find a solution together.

HEALTH. PN Cambodia cares about the health conditions of its students: they access for free vaccination campaigns, periodical eyes-examinations, check up (Hamap Santé), and

hospitalization. Within the framework of a campaign started in 2010, in 2011 all new stu-

dents received vaccinations for hepatitis B and pertussis.

ACCOMODATION. 90% of PN Cambodia students come from the countryside: during their 1st year they live in 4 dormitories situated in the same block of PN’s School. During the 2nd

year students pay directly for their accommodation using PN allowance.

DIET. PN Cambodia dining hall offers to students balanced and low-cost meals. Students’

Life Department conducts an audit every month to verify that hygiene and good nutrition

standards are respected.

TRANSPORT. On arrival a bike and a helmet are provided to students so they can easily reach their internship or workplace. Students also take part in a “road safety" session dur-

ing which they learn general road rules and how to read a map.

EXTRACURRICULAR ACTIVITIES. Besides training, PN Cambodia offers its students sev-

eral recreational activities. On Wednesdays students go the stadium to play football or vol-

leyball or do aerobics. Aerobics classes are also available every afternoon at PN Cambodia’s

School. Some students also take some painting class when others prefer watch a movie on

Fridays. Once a month, PN Cambodia organizes a conference on topics of interest for the

young generation such as children safety, drug issues, HIV/AIDS, global warming, human

traffic, etc…

MS. VIDA CHAN, EDUCATION OFFICER “My professional career started at PN Cambodia a few years ago,

when the official name was still CIST. At the time, after graduating

from the Institute of Foreign Languages in Phnom Penh, I worked

as an English teacher. In 2009 I won a scholarship and moved to

France where I have been attending an Education Master at the

University of Nice Sophia Antipolis for about 2 years. Back to Cam-

bodia in 2011, I didn’t forget the links with Passerelles numériques.

In August of the same year my collaboration with PN started again:

this time I work as an Education officer. This is a very interesting

position that allows me to apply in the real life all the things I learnt

during my stay in France. Sometimes it is hard to work with young people: during the first

months, we repeat our rules again and again and again. Students could be very undisci-

plined! However, we are happy to see their results and progress: for them we are not just

educators, but more like second parents!”

27

COMPANIES RELATIONSHIPS

BATCH 2011

In November 2011, PN Cambodia delivered 95 diplo-

mas and 2 participation certificates to students of

batch 2011. Three months later, all students have

already found a qualified job. They work in many dif-

ferent sectors, such as IT, tourism, media, etc… Cur-

rently, their average salary is $149.

DMO In 2011, PN welcomed 100 DMO students (4 classes).

They all obtained their certificates before joining our

partner DDD (Digital Divide Data) as part-time data

operators and continuing their training further.

COMPANY VISIT

In 2011 1st and 2nd year students had the opportu-

nity to visit 52 local and international companies

based in Phnom Penh. These visits allow the students

to have a better idea of what is a job environment

and to discover the sector they could be interested in

working in.

INTERNSHIPS

In February 2011 PN Cambodia signed a special

agreement with some companies that now offer a

paid internship to 2nd year students. Even if the con-

tributing to this initiative is not mandatory, 70% of

partners already adhere. The company contribution

goes from a minimum of $15/month per student to a

maximum of $100.

28

SOLIDARITY ACT The aim of the Solidarity Act project is to

create a broader sense of belonging and

involvement for PN’s alumni thanks to their

contribution.

In 2011, the project became mandatory for

SNA and WEP students: they signed an

agreement in which they committed to con-

tribute to the Solidarity Act after graduat-

ing. Graduates start to donate only after

getting a job with a salary of at least

$120/month. The minimum contribution is

$360 within 3 years.

In 2011, 35% of Alumni made a donation to support PN: the total revenue was $2.419.

A special partnership between PN and Wing

allows alumni to make their donation by

phone: students can transfer money when-

ever they are and wherever they want.

MS. LEAKENA SUEN, BATCH 2011 “My name is Leakena, I am 21 years old and I come from

Battambang province. After graduating I started working for

Wicam as an IT Officer and Customer Support. Basically I

am the person to call if there is a problem with internet or

clients. My salary is $150.

PN Cambodia helped all students to find an internship in or-

der to give us a first working experience. We all understood

and appreciated the importance of their support. After

graduation, it has been easy for everybody to find a job.”

SOLIDARITY ACT STUDENTS’ MONTHLY DONATION

1st year : ≤ $5

2nd year: ≤ $10

3rd year 3: ≤ $15

MR. SAROEM RUN, ‘SOLIDARITY ACT’ PROJECT OFFICER “After a job experience in the profit, I joined PN Cambodia in October 2010

as I wanted to do something meaningful with my life and my job. As Com-

pany Relations Officer, I am responsible of the Solidarity Act project and

the Alumni Association. I also participate in fundraising activities with the

other staffs of Company Department. I really like my job at PN Cambodia

as I am proud of our mission with underprivileged youths. “

THEY SUPPORTED

THE SOLIDARITY ACT In 2011, the following companies supported

the ‘Solidarity Act’ project by offering to PN’

s alumni some special discounts on their

products and/or services: ANANA COMPUTER

ICE ELECTRONIC COMPANY KHMER STORE ISP

DUMAX COMPUTER CENTER T&S LAUNDRY SERVICE

EDEN KHMER RESTAURANT WISHDOM INTERNATIONAL SCHOOL

PARTNERS

Aéroports du Cambodge

ANZ Royal Bank Chambre de Commerce Franco-Cambodgienne

Digital Divide Data ICT:CAM

Institut de Technologie du Cambodge Ministry of Education, Youth and Sport

Open Institute Cambodia Room to Read

Royal University of Law and Economics Wicam Online

SELECTION PARTNERS SUPPORTED PN DURING THE INFORMATION SESSIONS BY

PROVIDING THE CONTACTS OF NEW SCHOOLS.

THE PARTNERS THAT SUPPORT SOME STUDENTS CURRENTLY ENROLLED AT PN OFFER A SCHOOL FEES CONTRIBUTION.

Association Française de Solidarité

Agir pour le Cambodge Apsara Cambodge

Buddhism for Development Cambodia–p.r.i.d.e Cambodian Women Crisis Center

CIAI Enfants d’Asie

Enfants du Mékong Initiate Kape

Krousar Thmey New Humanity

Pour un Sourire d’Enfant

EYC (Empowering Youth of Cambodia) Association Taramana Child Right Foundation

Future Light Orphanage World mate Lotus Outreach

Sustainable Cambodia Sangkhem Center for Children

THEY SUPPORTED THE ALUMNI PROJECT

CM Magazine First Cambodia Online Company Sunway Hotel

Web essential

29

PARTNERS IN CAMBODIA

30

PHILIPPINES

In 2009 a survey of the IT market and of the NGOs needs conducted by PN has pointed

out that the growth of the IT industry in Cebu generated demand in all IT specialty areas:

software programming, networks, and web design.

The students follow a 3-year training at the University San Carlos. This training has been

designed by Passerelles numériques to best answer the local IT industry expectations in

terms of skills and attitudes, to ensure the best chance for the disadvantaged youths to

find qualified employment. In June 2009, PN Philippines selected a first batch of 24 stu-

dents, from different areas in the Visayas. In 2011 PN welcomed 109 students.

31

AT GLANCE

MS. WELNEE ASOY, 1st YEAR STUDENT “That day, I was at home. I got a phone call.

It was THE announcement: I have been ad-

mitted at PN Philippines. For the surprise I

suddenly shouted, so loud that it alarmed my

family! I knew that about 1.500 high-school

students applied for the scholarship and I

really didn’t imagine being part of the few

lucky ones. At the beginning, I hesitated a

little bit before accepting the scholarship. I knew that PN rules are firm and I was not sure

to be docile enough to respect all of them. My former teachers encouraged me to accept. It

was a good decision, a once-in-a-life opportunity. I didn’t expect that, but today IT is be-

coming a true passion! I appreciate a lot the staff: they trust us and they believe we could

become whatever we want. It is very supporting!”

Foundation of the center

2009 Where Cebu City

# Students 1st batch

24

# Students 2011/2012 109

Training

SNA (Systems and Networks Administrator), 3 years Dual Training System in collaboration with University of San Carlos

3 semesters: Academic training

3 semesters of practicum: students spend 4 days within a company and 1 day at school







% of population below international poverty line of US $1.25 per day, 2000-2009 23%

Source : UNICEF

32

SELECTION

Philippines provinces in which selection process took place in 2011.

WHAT’S NEW?

In 2011, PN Philippines expanded its network, working with more schools and NGOs, and

starting a collaboration with people from government such as Department of Education

representatives or local mayors.

All PN staff were involved at least in one of the selection phases and on the field.

A broader use of Facebook facilitated faster and better communicating with the applicants.

Since November 2011, a new staff member joined PN Philippines: Ms. Rhoda Dehito, a 24

year old Filipina. She is responsible of the Selection process.

33

MS. HELENE HUARD, SELECTION MANAGER “As our target stayed the same, during selection process

2011 we focused on the improvement of staff skills, with

a view to 2012, when 90 new students will entry PN’s

center. After 3 years, partners and people know PN well:

during the selection process, they are already waiting for

us! Year after year, we try to increase our visibility and

reliability among high-school students, to reach as more

students as possible to offer them the opportunity to get

the scholarship.”

INFOMATION SESSIONS

A big gap between the number of participants to the information session and the number of

applicants persisted.

WRITTEN EXAMS

At this step, the highest number of candidates has been eliminated because of their very un-

satisfying level.

MOTIVATION INTERVIEWS All staff have been involved in this phase, after getting an adequate training.

SOCIAL INVESTIGATIONS In 2011, social investigations in the Philippines have been run by 2 new Educators, Ms.

Marian Lumapat and Mr. Eduard Bucad, with the support of 2 social worker students.

THE CONTRACT

In order to save time and money, we asked families and selected students to gather in pre-

cise areas to sign the contract with PN.

20 Exams centers

8 islands (and at least one student from

every island)

176 days in the field

140.000 PHP spent (about $3.270)

2009 2010 2011

INFORMATION SESSIONS*

440 1200 1500

WRITTEN EXAMS* 360 1000 1200

MOTIVATION INTERVIEWS*

120 160 160

SOCIAL INVESTIGATIONS*

38 70 80

STUDENTS ENROLLED*

25 45 45

* Number of students by step.

34

TRAINING

MORE INVOLVED TEACHERS

The training is delivered by the University San Carlos. In 2011 we worked to improve the

quality of our offer:

• higher objectives, based on students’ performance during previous years;

• more experienced and involved teachers.

In 2011 PN Philippines recruited 4 teachers (2 full-time and 2 part-time). Thanks to their pre-

vious work experience and their technical profiles, the teachers contributed significantly to

the improvement of curricula’s contents, in aligning them with the progress of new technolo-

gies and the local companies’ needs. The teachers are now recruited directly by PN, without

the intercession of the University: that means a broader adhesion to PN’s mission and values.

HELP THE STUDENTS TO COMPLETE SUCCESSFULLY THEIR STUDIES

To successfully pass a semester, students cannot fail more than 1 subject. This rule has been

established in agreement with the University San Carlos. In 2011:

• all 24 3rd year students successfully passed all their subjects.

• 40 out of 44 2nd year students passed.

• 45 out of 45 1st year students passed. 2 of them failed one subject and will try to

validate it next year.

A continuous support has been offered to students with difficulties by the Education team: in

collaboration with the teachers, they spent more time with them and provide them with addi-

tional tutorials.

A REDESIGNED CURRICULUM On the basis of a market study, PN Philippines redesigned its curricula: besides the Systems

and Network Administration curriculum (currently available at PN’s center), starting from June

2012 students could choose another specialization, Software Development. This curriculum

will opens new job opportunities for PN’s students as the current demand of Software Devel-

opers and/or Testers is growing fast in the Philippines.

MR. CORNELIO EDIZA JR., SNA TEACHER “One of the most important priorities of PN’s mission is making sure that the

skills we provided our students with are in line with the labor market. Only

with a constant and steady update of the curricula we offer, we can guaran-

tee to our graduates that they will be competitive and able to meet indus-

tries requirements.”

35

MRS. MARIAN LUMAPAT, EDUCATION OFFICER “The students have been very active in participating in the “community

service” project. On weekends, students give tutorials to underprivileged

kids in neighboring schools and children’s non-governmental institutions or

extend their help and give some of their time to elderly people. Our part-

ners for this endeavor are namely: St. Camillus Home for the Aged, Mis-

sionaries of Charity Home for the Aged, Little Servants of Christ the King

Orphanage, Asilo dela Milagrosa Home for Children, Euphrasia Develop-

ment Center, Enfants du Mékong, Pajo Elementary School, Paknaan Na-

tional High School and Mandaue City Science High School. These activities

help students to develop a strong sense of solidarity. Since June 2011 each

student had rendered 108 hours for their community services. Our part-

ners were very satisfied with the students’ performance. This successfully

project will be proposed again next year.”

STUDENTS’ LIFE

PHILIPPINES:

A PECULIAR EDUCATION SYSTEM

In the Philippines, there are 3 stages of compulsory

education: Preschool (kindergarten, scholars up to 6);

Elementary (6-12 years old scholars); and High

School Education (12-16 years old scholars). In con-

crete terms, that means that students usually enter

the University when they are still very young. This

aspect represents a peculiarity of PN’s project in the

Philippines: these young students need special care,

from a pedagogical point of view, as well as adequate

welcome infrastructures. In 2011, to guarantee to

students all the support they need, PN hired 2 new

Educators, Mr. Eduard Bucad and Ms. Marian Luma-

pat. The Education team is now composed of 6 full-

time employees.

THOMAS MISSONNIER CENTER &

BOARDING HOUSES

1st students live in the Thomas Missonnier Center,

when 3rd year and 2nd year students moved to several

boarding houses respectively in March and December

2011. Living on their own is a fundamental step of

their education at PN: that allows them to become

more independent and to manage their monthly

budget.

36

COMPANIES RELATIONSHIPS

INTERNSHIP PROGRAM

In 2011, the internship program was successfully

extended to the 40 students of the 2nd batch. Over-

all, in 2011, there were 69 PN students partaking in

internships in companies in Cebu. Five new compa-

nies decided to partner with us in 2011, making it a

total of 14 companies (see table on the right).

The paid internship program has been very success-

ful. All the companies have given at least 75% of

the minimum wage, of which 70% goes to

Passerelles numériques to shoulder tuition fees and

30% goes to the students as a living allowance.

This paid internship mechanism helps PN in reach-

ing its financial autonomy (10% of the revenues).

MR. CHERWIN OLIVA, 1st YEAR STUDENT “I am Cherwin Oliva and I had my internship in Accenture. I feel

very blessed to be given the opportunity to work in a multinatio-

nal company like that! My colleagues taught me a lot, but I also

discover new qualities of myself that I didn’t even know to have!

During the internship, I have been working as a Service Desk

Analyst and as a Level 1 Support for onsite issues. This was for

me the opportunity to understand what the real world is! If they

offered me a job, I would accept - for sure! - as this first expe-

rience with Accenture has been very positive and I think I could

give my contribution to the company’s growth.”

PARTNERS IN THE PHILIPPINES

ABOITZ

ACCENTURE

ALLIANCE

AWS

CLICKINGLABS

FARCHILD

iCOMM

INFOWEAPONS

LEAR

LEXMARK

NCR

NEC

TIMEX

TRENDS AND TECHNOLOGY

The University of San Carlos is our main partner for the training of our students.

Accenture Philippines : The number of trainers involved in the Business Life Training in-

creased along with the number of hours. We have more than 30 trainers involved.

37

VIETNAM

In Vietnam populations from the countryside, the outskirts of big

cities and ethnic minorities from the highlands are all living in deep

poverty. They are therefore also excluded from the higher educa-

tion system. 85.7% of youth of working age do not have either vo-

cational training or higher education (education after grade 12).

Passerelles numériques created its youngest school in Vietnam in

2010 to fill this gap.

In 2011 PN Vietnam welcomed 60 students. Another 60 new stu-

dents will be enrolled by the end of 2012, when the school will

reach its maximum capacity: 120 students per year.

38

AT GLANCE

Fondation of the center

2010 Where

Da Nang # Students 1st Batch

30 # Students 2011/2012

60







% of population below international poverty line of US $1.25 per day, 2000-2009 13%

Source : UNICEF

Training

Systems administrator and programmer 2 years, with a specialization in Java and web

development.

In collaboration with University of Da Nang.

1.5 month internship by the end of the 1st year. 4-month internship by the end of the 2nd year.

39

SELECTION

MR. NGUYEN TRUONG NGOC DUC, 2nd YEAR STUDENT “My name is Duc, I am 20 years old and come from the prov-

ince of Da Nang. My mother has been sick for about ten years

and my father has never worked. I applied to become a student

in PN’s center as I wanted to do something for my family. I was

very happy to know that my candidature was accepted. Since

then, my skills improved remarkably. Sometimes I do some

small part-time jobs, for example installation or maintenance of

PC, to earn some money to share with my parents. I like to be

a member of PN, here it feels like being at home, like a family!”

THE PROCESS

During the selection process, PN Vietnam runs the

same steps as the other PN’s centers: information

sessions, written exams, motivation interviews,

and social investigations.

THE COVERED AREA In 2011, PN Vietnam opened its doors to 60 new

students (total: 120). The selection process cov-

ered two new areas: Quang Tri, one of the poorest

provinces in Viet Nam, and Kontum, the highland

region with poor ethnic minority communities. In

total, 5 provinces have been interested by the se-

lection process in Vietnam in 2011: Quang Tri,

Kontum, Da Nang, Quang Nam, and Quang Ngai.

OUR SELECTION-PARTNERS

Through East Meets West (EMW), PN Vietnam has

worked with Study Promotion Association (SPA), a

government agency with networks in each district

and province, which promotes education through dif-

ferent activities such as looking for scholarship for

talented students or for students from poor families. SPA introduced PN Vietnam and East

Meets West to new schools in poor areas to cooperate during the selection process.

In Kontum, PN was supported by Poussières de Vie and the University of Da Nang.

In total 31 high schools were involved in the selection process. The board of directors of all

the target schools recognized the opportunities that PN Vietnam brings to students and there-

fore strongly supported us in all selection steps.

2011 HIGH SCHOOLS

31

INFORMATION

SESSIONS*

700

WRITTEN

EXAMS*

290

MOTIVATION

INTERVIEWS*

190

SOCIAL

INVESTIGATIONS*

160

STUDENTS

ENROLLED*

60

* Number of students by step.

40

TRAINING & STUDENTS’ LIFE

PARTNERSHIP WITH DA NANG UNIVERSITY

All students attend the classes in the Software Development Center of Da Nang University.

Thanks to the agreement signed with PN, by the end of 2 years students will get the official

diploma of IT Technician delivered by the University.

A CONSTANTLY UPDATED CURRICULUM

The current curriculum, Network Administration & Programming, has been designed by PN

according to the market needs and trends. Regular meetings with PN company-partners allow

us to adjust periodically to the methodology and contents to make sure we deliver a demand-

ing and efficient technical training.

A SKILLED TEAM In 2011, PN Vietnam could count on the skills of qualified trainers and volunteers, with solid

competences in programming (C, Java), network administration and several years of experi-

ence at Da Nang University and IT companies, such as IBM and Microsoft. The IT training has

also benefited from the hands-on approach from teachers who are currently working at big IT

companies in Da Nang such as FPT, Green Global, and Unitech.

BOARDING HOUSES When 1st year students joined PN’s center in Da Nang in September 2011, they have been

placed in boarding houses shared with the 2nd year students, so they could help them during

their first period in a new city. Currently, the 90 students live in 7 houses (from 8 to 14 stu-

dents per house). Twice a month, the house-managers (selected by their housemates) meet with PN team to

update them about their special students’ problems, concerning both daily life or learning

process. Every month, each boarding house is in charge of organizing an extracurricular activity in-

volving all students and staff. A few examples of these activities in 2011 were the PN‘s got

talent show during which students can sing, play, dance or perform in whatever they like to

show off their talents; and the bicycle trip to Hoi An.

ALLOWANCE

PN Vietnam is in charge of all expenses linked to the boarding houses (rent, furniture, cook-

ing utensils, etc…). Students receive VND 900.000 (about $21) a month for

food and their personal daily expenses.

MS. NGUYEN CUU NAM PHUONG, BUSINESS LIFE TEACHER “I really enjoy working with PN students; they are so energetic, motivated and caring. I strongly believe they all have a brilliant future waiting for them thanks to PN’s program!”

41

A SECOND LIFE FOR THE PC

MR. NGUYEN VAN LIEN, NGUYEN THAI BINH HIGH SCHOOL DIRECTOR “With this donation, PN and Gameloft are bringing technologies to more than 2.000 students

and teachers in our school. We promise to make the second life of the computers as mean-

ingful as expected by Passerelles numériques and donors.”

MR. RUBEN RAMIREZ, GAMELOFT PRODUCTION MANAGER “We know that Passerelles numériques is doing an excellent job and Gameloft is proud to col-

laborate to help disadvantaged communities in Vietnam.”

Since its foundation, PN Vietnam has been working in partnership with local IT companies in a

project aiming to recycle and reutilize used computers: A second life for PC. The steps of the

reclaim circle are simple: partners offer their damaged laptops to PN Vietnam so students can

fix and reconfigure them. Once computers are repaired, Passerelles numériques donates them

to high-schools located in poor areas. This program has two-folded impact: PN’s students can

have computers for practicing for hardware and computer repairing classes and students from

poor areas have computers for their learning.

Monitors CRT

CPU Monitors LCD

Mouses Keyboards

Cables Hard drives

Capgemini 20 10

Agence Française

de Développement

2

5

11

GameLoft 40 40 40

Officience x 4

# computers repaired and donated: 37 THAI PHIEN HIGH SCHOOL: 16

NGUYEN THAI BINH HIGH SCHOOL: 16 PN’s boarding houses: 5

42

PARTNERS IN VIETNAM

INSTITUTIONAL PARTNERS

Agence Française de Développement Hanoi

Da Nang University

East Meets West

IECD

SELECTION PARTNERS

Poussières de Vie

Study Promotion Association

PARTNERS ‘A SECOND LIFE FOR THE PC’

Gameloft

Officience

Capgemini

SPONSORS

Indelec (Fair Planet Association)

THE COMPANIES WHO WELCOME OUR INTERNS

Da Nang Software Enterprises Association

SST

FPT IS

FPT Software Da Nang

Green Global

Unitech

Phuong Tung

Bach Khoa Computer

Truong Tien

Khiet Long Software

Synova

AsNet

South East Asia Development

Larion Computing

FRANCE

44

PN IN FRANCE

Passerelles numériques headquarters’ team, based in Paris, is composed of 5 employees

and 3 volunteers working at least on a part-time basis. The main tasks of the French team

are fundraising, recruiting volunteers for the mission on the field and defining the terms of

the partnerships with the companies that support PN.

A network of about 15 ‘Ambassadors’ help PN by offering some of their spare time to spread

information about PN’s mission and activities and to raise funds for the organization.

2 events in 2011:

Volunteers’ Party (January & December 2011)

Every year Passerelles numériques welcomes to its offices former volunteers to inform them

about the most relevant news from the field and to discuss their experiences within the or-

ganization. This is also a great opportunity to thank them for their precious contribution to

the project. In 2011, 2 parties were organized for volunteers: on the 7th of January and on

the 9th of December.

Private visit of the Cernushi Museum

(September 2011)

In collaboration with Fondation Amanjaya

and the NGO Enfant d’Asie, Passerelles

numériques organized a private visit of

the Cernushi Museum, in Paris, for do-

nors, partners and former volunteers. Led

by the lecturers invited for the occasion,

the participants were able to visit the ex-

hibition ‘Artistes chinois à Paris’ (Chinese

artists in Paris) and taste some Asia’s

specialties.

45

PERSPECTIVES

In terms of activities, administrative situation and fundraising, 2011 was a year of consolida-tion for PN Cambodia. For instance, the dividing up of our students between SNA and WEP went from 75% - 25% to 50% - 50% in an effort to match as closely as possible to the needs of the labor market. Several actions which started in 2011 will continue in 2012:

• Optimize the transfer of resources between the different project centers. Improving the communication and cooperation between the centers will allow us to create more syner-gies across countries, save money, and accelerate the scaling up of new centers.

• The development and implementation of local fundraising tools and the validation of the action plan adopted in 2010:

• The “Solidarity Act” is now required from every student, starting from promo-tion 2013;

• The “PN Cambodia scholarship system” should start in 2012. This contract will be proposed to companies hiring PN’s students: the company sponsors one or more students and PN follows-up the students first during the internship and then during the 1st year as an employee.

PN CAMBODIA

PN PHILIPPINES

PN VIETNAM

• Selection: 4th batch launched in June 2012 with 90 new students. • Because of the increase of the number of students in every batch (90/year starting from 2012) we are going to work to create the best conditions to welcome them, in terms of welcome structures and staff.

• Financial sustainability

• Target: 36%: $152k local funding; $60k funding through partnerships with ma-jor international companies operating in the Philippines.

• PN wants to professionalize its approach to local fundraising in the Philippines. We plan to contract with a Manila based NGO "Venture for Fundraising” that helps organizations with their fundraising operations and legal set-up.

• From September 2012 the number of enrolled students will increase from 90 to 120 (2 batches in total) and we will enroll 60 new students in September 2012. The whole staff of PN Vietnam is currently working to be prepared for this important challenge in terms of selection process, adaptation of the curricula and welcome infrastructures.

• In 2012, in collaboration with the University of Da Nang, PN Vietnam will organize work-shops on different subjects, such as pedagogy for teachers, soft skills training (more and more required by the labor market), application of virtualization, security, and Linux.

• Job placement will also be explored with companies and organizations in the provinces, especially the original hometown of the students, to enhance the impact of the training program beyond the qualified job that students get after the training: the contribution of students to the IT development in remote areas in Central Vietnam.

• The first batch of PN Vietnam will graduate in 2012.

2011 has been characterized by a big change within Passerelles numériques: a new visual

identity, new colors, and a new logo. Our objectives, principles of action and values stay the

same. However, we have grown and are still continuing to grow and develop operations in

different countries. We feel it’s important to show a single global image, as we operate every-

where with the same mission and the same professional passion. With this aim of harmoniz-

ing our center in Cambodia, that has been always known as CIST, is now called ‘Passerelles

numériques Cambodia’.

PRESS & ONLINE REVUE Revue de l’École Polytechnique

“L’informatique, boucle de développement vertueuse” - July 2011

Liberation

“Le mécénat, de l’éthique pas toc” December 2011

L’Hebdo de l’Ardèche

“Ces Ardéchois qui s’engagent” December 2011

The Phnom Penh Post

“IT Students thrive at IT school” June 2011

Reasmei Kampuchea Newspaper October 2011

Sabay News Online Oct-Nov-Dec 2011

Cambodia Express News October 2011

The Phnom Penh Post

“New look, new identity, same values” October 2011

PASSERELLES NUMERIQUES ON THE PARIS

UNDERGROUND On the 9th of May, Accen-

ture won the 2011 ‘Oscar

du Mécénat de Compe-

tences’ (shared skills spon-

sorship Oscar) released by

Admical. In its application

files as well as during the prize-giving cere-

mony Accenture chose to illustrate the ac-

tions undertaken for Passerelles numéri-

ques. The RATP Foundation exposed the

winners in Paris’underground. And so, for 3

weeks, PN has appeared in all the metro

stops of the French capital!

VIDEOS Elsa Lenthal filed for free a nice documen-

tary: ‘Passerelles numériques: a human com-

mitment in the Philippines’ (10’).

Find more videos from Passerelles numéri-

ques on YouTube: http://www.youtube.com/

PasserellesNumeriques

OTHER MEDIAS BFM Business TV et Radio: May 2011 - In-terview with Mrs. Virginie Legrand, Co-founder and Development Manager of PN, during the broadcasting ‘Paris Business Club’ in the issue: ‘Which is the best online communications

FOLLOW US!

facebook.com/passerelles.numeriques

passerellesNume

46

PN and MEDIAS

FINANCIAL

REPORT

Social

mission = 84%

48

INCOME

EXPENSES

Funds raised in France

49

PROFIT AND LOSS ACCOUNT (IN EUROS)

50

PROFIT AND LOSS ACCOUNT (IN EUROS)

In euros.

51

RESOURCES AND ALLOCATIONS–FINANCIAL YEAR 2011

52

RESOURCES AND ALLOCATIONS–FINANCIAL YEAR 2011

In euros.

53

ASSETS (IN EUROS)

54

LIABILITIES (IN EUROS)

55

VOLUNTARY SERVICE 2011 DONORS, GODFATHERS AND

GODMOTHERS

Without them PN couldn’t promo-

te the education worldwide.

PN’s TEAMS IN FRANCE AND

IN THE FIELD

For their daily commitment and

their professionalism.

INTERNATIONAL SOLIDARITY

VOLUNTEERS (VSI) IN CAMBODIA:

Edvige Bordone

Fabrice Le Martret

Grégoire Thiriar

Guillaume Le Cousin

Julie Gasser

Maryline Chabanis

Melissa Ayers

Pierre de Roquefeuil

Stephane Pointu

Vincent Drouillard IN THE PHILIPPINES

Hélène Huard

Thomas Corolleur IN VIETNAM

Ha Pham Thi Viet

Hugues Faucheu

SHARED SKILLS VOLUNTEERS

Sandrine Nathan (Accenture)

PN’S BOARD

For sharing their precious skills

with us.

‘CLUB DES VENTURE

PHILANTHROPES’ MEMBERS

Eveline de Mendonça

Jean-Claude de Lassée

Matthieu Bucaille

Olivier Marchal

Philippe Oddo

Xavier Romatet

PN’S AMBASSADORS

For supporting us with our

fundraising activities

Arnaud de Langautier

Bénédicte Royer

Christine Douglas

Fabienne Laurent

Hughes Missonnier

Isabelle Godot

Jean-Louis Dubrule

Laure Saget-Hourtoulle

Maud Langlade

Patrick de Fayet

Sophie-Charlotte Orlowska

Sophie Thierry

Stéphane Laurent

Véronique des Moutis

LOCAL PARTNERS

IN CAMBODIA:

Agir pour le Cambodge

ANZ Royal Bank

Aéroports du Cambodge

Apsara Cambodge

Association Française de Solidarité

Association Taramana

Buddhism for Development

Cambodian Women Crisis Center

Chambre de Commerce Franco-

Cambodgienne

Child Right Foundation

CIAI

CM Magazine

Connected School

Digital Divide Data

Enfants d’Asie

Enfants du Mékong

Kape

Initiate

EYC (Empowering Youth of

Cambodia)

First Cambodia

Future Light Orphanage

KAPE

Krousar Thmey

ICT:CAM

ITC

Lotus Outreach

Ministry of Education, Youth and

Sport

New Humanity

Online company

Open Institute Cambodia Room to

Read

Pour un Sourire d’Enfant

Royal University of Law and

Economics

Sangkhem Center for Children

Sunway Hotel

Sustainable Cambodia

Web essentials

Wicam Online

World mate

IN THE PHILIPPINES:

Accenture Philippines

Enfants d’Asie

Enfants du Mékong

PLDT

Share a Child

University of San Carlos

IN VIETNAM:

Agence Française de

Développement Hanoi

Asnet

Bach Khoa Computer

Capgemini

Da Nang Software Entreprises

Association

East Meets West

FPT IS

FPT Software Da Nang

Gameloft

Green Global

Gymglish

Khiet Long Software

Indelec

Larion Computing

Officience

Phuong Tung

Poussière de Vie

South East Asia Development

Synova

SST

Study Promotion Association

Truong Tien

Unitech

University of Danang

INTERNATIONAL PARTNERS

AND SPONSORS

Accenture

Accenture Foundation

AFD

Altedia – Dynargie

Devoteam

Econocom

Eurobail

Fondation Amanjaya

Fondation BNP Paribas

Fondation Lepercq

Fondation Steria

Greenwich consulting

Groupama

IECD

Microsoft

Osiatis

Steria

Young & Rubicam

VOLUNTEERS:

Aymeric Nee

Bao Doan Nguyen

Brunehilde Perrin-Maheo

Caroline Ceintre

Christophe Jaguin

Christophe Gardella

Derrick Veenstra

Dominique Bayon des

Noyers

Dominique Cambette

Eliseo di Nicolo

Elsa Lenthal

Frederic Gabilloux

Gaelle Calandria

Georges Abi Lahoud

Hervé Henry

Jean Remi Pinna

Karim Lourci

Laetitia Boillot-Carniel

Laurène Tallon

Laurent Dalard

Lydia Cortequisse

Lien Cimulka

Linda Simozrag

Marine Gérard

Martin Cimulka

Matthieu Agius

Mathilde Beaumunier

Moussa Kanoute

Nicolas Muselet

Malika Naamaoui

Nicolas Chevallier

Matthias Noel

Nam Phuong Nguyen Cuu

Odile Michot

Melaine Olouman

Pascal Chaudron

Patrick Masson

Rhadia Hadjeb

Sandie Steinecke

Sandrine Nathan

Sirine Fadoul

Socheat Chhem

Thierry Berberes

Thomas Graffanino

Thu Phuong Dang

Trung Thao Le

Tuong Vi Le

Véronique Queval

Virginie Incardonna

William Akridge

Wuillaume Dalle

56

Thanks to:

.

In loving memory of Mr. Pham Van Hai,

Vice-Director of Software Development Center , University of Da Nang.

December 2011

.

Coordination, translations and graphic design:

Edvige Bordone

Editorial staff:

Alain Goyé Benoît Genuini Delphine Cantet Edvige Bordone

Editing and proof-reading:

Melissa Ayers

Photos (for cover and the chap-

ters: The Fondamentals and

Cambodia)

Luc Valigny@Figure

A special thanks for their precious

contributions to:

Cornelio Ediza Jr.

Gregoire Thiriar

Hélène Huard

Julie Gasser

Le Dieu Phuc

Marian Lumapat

Maryline Chabanis

Nguyen Cuu Nam Phuong

Nguyen Van Lien

Nguyen Thi Thanh Huong

Phaline Taing

Pierre de Roquefeuil

Ruben Ramirez

Sandy De Veyra

Saroem Run

Sixtine Darré

Sopheak Chhun

Stéphane Pointu

Sylvie Baker

Thaina Seang

Thomas Corolleur

Trinh Cong Duy

Vida Chhan

Passerelles numériques 31, rue de l’Ourcq

75019 Paris France

+33 1 42 00 84 89 [email protected] www.passerellesnumeriques.org

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