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9L0-422
OS X Support Essentials 10.10
Exam Preparation Guide
Results
Taking
Test
Exam
Prep
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About ACSP 9L0-422 Exam Guide
This guide provides information you need to prepare for the Apple Certified Support Professional (ACSP)
certification.
Becoming an Apple Certified Support Professional
The Apple Training and Certification program is designed to keep you at the forefront of Apple technology.
Certification creates a benchmark to demonstrate your proficiency in specific Apple technologies and gives you
a competitive edge in today’s evolving job market.
Apple offers four OS X certifications:
• Apple Certified Associate - Mac Integration
• Apple Certified Associate - Mac Management
• Apple Certified Support Professional (ACSP)
• Apple Certified Technical Coordinator (ACTC)
Apple Certified Support Professional (ACSP) certification verifies an understanding of OS X core functionality
and an ability to configure key services, perform basic troubleshooting, and support multiple users with
essential OS X capabilities. ACSP certification is designed for the help desk professional, technical coordinator,
or power user who supports OS X users, manages networks, or provides technical support for the Mac.
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Exam 9L0-422 Details
The Apple Pro Training Series book OS X Support Essentials 10.10 by Kevin M. White and Gordon Davisson prepares you to take
the certification exam to earn Apple Certified Support Professional certification. The OS X Support Essentials 10.10 Exam is a
computer-based test offered at Apple Authorized Training Centers (AATCs). To find the closest AATC, visit
training.apple.com/locations.
Many AATCs schedule certification exam sessions at training.apple.com/ schedule. If you don’t see a session scheduled at your
nearest AATC, contact the AATC to find out whether a session can be scheduled. Note: All AATCs offer all OS X and pro apps
exams, even if they don’t offer the corresponding course.
The OS X Support Essentials 10.10 Exam details are as follows:
Approximately 80 technical questions
Five unscored demographic questions.
The exam uses a random pool of multiple-choice, true/false, and interactive-media questions.
Passing score is 73 percent (scores are NOT rounded).
Details on exam scoring are at training.apple.com/certification/faq.
Exam duration is two hours.
Some exams are available in other languages. For details, visit training.apple.com/certification/localized.
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Recommended Exam Preparation
The following exam preparation is recommended: Gain experience with OS X
Complete the Yosemite 101: OS X Support Essentials 10.10 course
Study the Apple Pro Training Series book OS X Support Essentials 10.10 by Kevin M.
White and Gordon Davisson
Review the objectives and questions in this guide
Gain experience with OS X
There’s no substitute for time spent learning the technology. After you read the book or
take the class, spend time increasing your familiarity with OS X to ensure your success on
the certification exam.
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Study the Apple Pro Training Series Book
Apple Pro Training Series books are the basis for the related Apple certification exams. The book for this exam is
Apple Pro Training Series OS X Support Essentials 10.10. You can purchase the book at peachpit.com (click here to
save 30 percent). Creative Edge, an on-demand digital library, offers subscription access to the Apple Training and
Apple Pro Training Series, as well as thousands of other reference videos and books. If you use an iPad, you can get
an electronic version on the iBooks Store. Some books are also available in other languages. Click here for details.
Part One: Installation and Configuration
Part Two: User Accounts
Part Three: File Systems
Part Four: Data Management
Part Five: Applications and Processes
Part Six: Network Configuration
Part Seven: Network Services
Part Eight: System Management
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Excellent Mac OS X Customer Support
Our website features comprehensive information about the Apple Pass4Sure 9L0-422 real
exam Apple exams. However, If you want Apple additional information, you can contact us for
any kind of help with purchased Mac OS X products through email. 9L0-422 Our support staff
is experienced and knowledgeable, who will able to answer all your OS X Support Essentials
10.10 questions satisfactorily.
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Apple 9L0-422 Security & Privacy
Finally, all the Mac OS X information that you will provide us will be kept strictly confidential.
We will not share it with any third party for any purpose. You can completely trust us with
your data. We encrypt our website using advanced security protocols from McAfee, 9L0-422
which is one of the best in the industry. You never need to be worried about breach of your
Mac OS X date from our servers.
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Apple
Exam 9L0-422
OS X Support Essentials 10.10
Version: Demo
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Apple 9L0-422 Practice Test
Question No : 1
You've started up a Mac from its Recovery partition. How do you open the Startup Disk
utility?
A. Choose Startup Disk from the Utilities menu.
B. Choose Startup Disk from the Apple menu.
C. Open Startup Disk from the OS X Utilities window.
D. Choose Disk Utility from the Utilities menu then choose Startup Disk from the File
menu.
Answer : B
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Apple 9L0-422 Practice Test
Question No : 2
Answer : A
In OS X, you must authenticate as an administrator before you can install
apps from the Mac App Store.
A. True
B. False
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Apple 9L0-422 Practice Test
Question No : 3
Answer : A
A computer running OS X Server 4 on your network is sharing files. On a Mac with OS X
Yosemite, if you browse to the server from the sidebar in the Finder, which protocol will the Mac
use by default to connect to the server?
A. AFP
B. FTP
C. SMB3
D. NFS
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Apple 9L0-422 Practice Test
Question No : 4
Answer : B
Which utility is on the OS X Recovery partition?
A. Activity Monitor
B. Firmware Password Utility
C. Boot Camp Assistant
D. Console
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Apple 9L0-422 Practice Test
Question No : 5
Answer : C
Which folder contains instructions for the launchd process to start certain items when a
user logs in to an OS X computer?
A. /etc/launchd/
B. /var/run/launchd/
C. /Library/Extensions/
D. /Library/LaunchAgents/
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Apple 9L0-422 Practice Test
Question No : 6
Answer : B
Which steps can you take to retrieve a file from a Time Machine backup on an external
hard drive connected to your Mac?
A. Control-click the icon of the folder where you want the restored file to appear, open
Time Machine from the shortcut menu, choose "Restore from the Time Machine backup,"
use the timeline to reach the appropriate date and time, select the file, and click Restore.
B. Open Time Machine, use the timeline to reach the appropriate date and time, select the
file, and click Restore.
C. In System Preferences, click the Time Machine icon, click Retrieve, use the timeline to
reach the appropriate date and time, select the file, and click Restore.
D. In the Finder, enter a search term in the Spotlight search field, click the Add (+) button
to add a search criterion, and choose Search Time Machine, then use the timeline to
reach the appropriate date and time, select the file, and click Restore.
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Apple 9L0-422 Practice Test
Question No : 7 HOTSPOT
You want to make documents available across your Mac and iOS devices. In the screenshot,
click an icon of the preference pane where you can enable this feature.
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Apple 9L0-422 Practice Test
Question No : 7 HOTSPOT
Answer : B
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Apple 9L0-422 Practice Test
Question No : 8
Answer : A
Review the screenshot, then answer the question below.
While attempting to start up, an Intel-based Mac displays the icon shown above. What does it
indicate?
A. The computer's firmware can't locate a valid booter file.
B. The Mac can't load a kernel.
C. The user is pressing invalid startup shortcut keys.
D. The folder that holds all the user home folders can't be located or accessed.
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Apple 9L0-422 Practice Test
Question No : 9
Answer : C
Which OS X tool can you use to create a strong password?
A. Security Audit in Directory Utility
B. Password Audit in Security preferences
C. Password Assistant in Users & Groups preferences
D. Password Checking in Parental Controls preferences
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Apple 9L0-422 Practice Test
Question No : 10
Answer : D
In the Finder, which statement is true of file and folder permissions?
A. A user with Write-only permissions for a folder can delete any file in that folder.
B. A user with Write-only permissions for a folder can rename any file in that folder.
C. A user with Read-only permissions for a folder can't view any files in that folder.
D. A user with Read-only permissions for a folder can't rename any files in that folder.
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What Our Customer says about
Pass4Sures.com
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Exam without a hitch.
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