Partnerships: an Innovative Library Service Tool

Velingrad, 17 May 2012

The modern library?

From WHAT libraries provide to HOW

libraries can change the lives of individuals

and the community

e-Inclusion through the

library?

“Active use of ICT often means better prospects for work, information or social relations for individuals. ICT helps to realise major advances in social services, healthcare or education, is a major contributor to productivity growth, and opens up many business opportunities.”

EC Communication on the European i2010 Initiative on e-Inclusion “To Be Part of the Information Society”

Meet new needs Implement a new approach/

method Provide access to a new type of

information Serve new users

8

Innovative Services

Innovative Services / е-Services

e-Skills

e-Employment

e-Government

e-Health

e-Education

e-Culture

e-Society

e-Business

Partnership means cooperation for success and benefits

Common theme/scope of work Common goal Shared interest Joint activities Shared resources Equal footing Sustainability

Innovative Partnership Based Services

HOW?

Target group Needs

assessment Service

identification

Partners

Service adoption activities

Plan / Resources

Social and economic effect

Information

Innovative Partnership Based Services:Good Practices

e-Health: Belogradets

e-Employment: Ihtiman

e-Business: Vidin

e-Culture: Lost Bulgaria Project

Project for online banking training of citizens Partners:

the National Bank (Banco Estado Central de Chile) – online banking training in libraries

the National Revenue Agency – online tax-paying training of citizens in libraries

e-Business: Chile

Project for reducing the number of children from vulnerable communities in need of foster care Partners:

Department of Children and Families (Florida)

Healthy Families Association Family Program Association and 30

other social service provision institutions

e-Inclusion: USA

Project for developing a program based on play techniques for school drop-outs Partners:

Education center Pedagogic and psychological

assistance office Education directorate of the

municipality and the police

e-Education: Utena, Lithuania

e-Business: Pasvalis, Lithuania The library adopts a service in support of farmers, including: ICT network for farmers’

smartphones web portal for information

sharing online promotion and sale of

agricultural products

e-Government: Romania

Paying local taxes and charges Partners: the Ministry of Communications and

Information Society and the National Revenue Agency

Pilot implementation in 5 settlements since March 2011

All municipalities by end-2012

If you want to go fast, go alone. If you want to go far, go together.

African proverb