With Primoris, you get the most flexible, customizable, robust payment processing solution backed by a company dedicated exclusively to the insurance industry.

Everything we do is geared toward making insurance organizations more efficient, competitive and profitable.

WWW.PRIMORISSERVICES.COM

  We trust PRIMORIS with

our payments and our brand,

and they have consistently

delivered a seamless, high

quality customer experience

for our insureds.

Denise M. Tyson, President , Workmen’s Auto Insurance Company

Focus on the priorities that matter most:• Increasing customer retention

• Reducing the cost of selling and servicing policies

• Providing quick and seamless payments

• Limiting the risk of accepting payments

• Reducing collections issues

No two insurance providers are alike, so why should your payment processing solution be ordinary?

• 24/7 automated web, mobile or phone payment portals allow payments when it is convenient for your customers

• Offer your customers the ability to create recurring payment options

• Flexible models to either pass payment costs to your customers or absorb the cost

• Set business rules for payment processing following insurance state statutes that can vary state by state or by product line

• Offer different merchant rates state by state or product line with a single merchant account

• Fully reconcile payment settlements, to the penny, policy by policy, not just a list of payments taken

We focus on limiting risk to your organization• Full PCI compliance for our products and your data

• Secure, encrypted data flow

• Card data never touches your network

• Fraud prevention programs and policies

• Compliance auditing tools and processes

PARTNER WITH THE INSURANCE INDUSTRY EXPERTS

Online PaymentsOur 100% hosted and secure online payment platform allows your customers to make payments 24/7.

• Accept credit cards online through your website or link

• Customize with your brand image

• You control the amounts we accept and the business rules for payments

• Credit/Debit Card information never touches your network or server

Telephone Payments (IVR)Give your customers the convenience of paying over the phone, where they can access their policy and payment information 24/7. IVR payments save you time and money by freeing up customer service representatives to answer the important questions.

• Incorporate your specific business requirements

• Integrate into your current phone system

• Customizable greetings and prompts

• Multilingual options

Mobile PaymentsGreater payment accessibility means quicker payments from your customers. Accept secured payments through a simple downloadable application 24/7.

• Your customers can make payments anytime and anywhere

• Simple application download takes the customers seconds to get up and running to make payments

• Fully integrate with your brand messaging

• Provide the same services as the larger organizations

• Track data and trends of your customers

Recurring PaymentsOffer your customers the ability to enroll in a recurring credit or debit card plan. You control the amounts, you control the rules, and the timing of the payments.

• Primoris stores the card data securely, so you don’t need to worry about PCI-DSS compliance

• Increase customer retention

• Increase on-time payments

• Reduce payment collection costs

Check21 Electronic FundsEliminate paper checks, manual posting of payments, lockboxes, and trips to the bank by using Check21 electronic funds. This service is different than ACH, since it replaces the check with an electronic “image replacement document” (IRD) that, to the bank and the customer, looks just like a check (checks and ACH have different rules for banks to follow). Check21 cuts down on paperwork and ACH bank rule compliance.

• Save time and money over handling paper checks

• Reduce returned checks—up to 70% reduction in NSF payments

• Collect your funds faster

For information on how Primoris can help grow your

business, contact our sales team at 844.445.2300www.primorisservices.com

We provide multichannel payment options that allow your customers the ability to make payments in a way that makes sense to them.

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