Parabis Limited Brochure
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About us Parabis Limited offers clients both total outsourced or co-sourced arrangements for the handling or motor and liability claims for the represented and unrepresented third party. Benefits Include: • Insourced litigation • PICAS / WARpCOA – use of automated valuation software • Fraud detection – use of mining and matching tool • Telephone mediation service • Case management system that is compliant with the CPR and forthcoming MOJ reforms • Integrated rehabilitation services • LEI voucher – reduction in ATE costs Our claims handling solutions are always tailored to meet individual client needs. We never rest and constantly focus on delivering improvements on service delivery and the creation of modern best practices, which can then be embedding into workflow applications either provided by Parabis Limited or written into the clients’ own application. Parabis Limited provide in-house, remote or white labelled solutions as required by the client. Claims Philosophy Parabis Limited is committed to delivering high quality claims management solutions across the whole range of our products and services. Claims Handling We will • Ensure that all claims handling procedures are in line with current regulations and legal requirements • Deal with all claims notifications promptly and efficiently; explaining how the claim will be handled and what action the customer needs to take • Provide customers with reasonable guidance on the claims process to assist them with making the claim • Handle all claims fairly and promptly, providing a full explanation if we are unable to deal with all or part of a claim • Settle claims promptly once a decision has been reached • Strive to resolve all disputes fairly and promptly • Ensure that any agent working on our behalf is committed to and acts in accordance with our stated claims philosophy Contact Us For further information or to discuss your individual business requirements please contact: Kath Newton Operations Director T: 020 8253 1123 M: 07774 628503 E: [email protected] www.parabislimited.co.uk
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Transcript of Parabis Limited Brochure
About usParabis Limited offers clients both total outsourced
or co-sourced arrangements for the handling or
motor and liability claims for the represented and
unrepresented third party.
BenefitsInclude:
• Insourced litigation
• PICAS / WARpCOA – use of automated valuation
software
• Fraud detection – use of mining and matching tool
• Telephone mediation service
• Case management system that is compliant with
the CPR and forthcoming MOJ reforms
• Integrated rehabilitation services
• LEI voucher – reduction in ATE costs
Our claims handling solutions are always tailored
to meet individual client needs. We never rest and
constantly focus on delivering improvements on
service delivery and the creation of modern best
practices, which can then be embedding into
workflowapplicationseitherprovidedbyParabis
Limited or written into the clients’ own application.
Parabis Limited provide in-house, remote or white
labelled solutions as required by the client.
Claims PhilosophyParabis Limited is committed to delivering high quality
claims management solutions across the whole range
of our products and services.
Claims Handling
We will• Ensure that all claims handling procedures are in
line with current regulations and legal requirements
• Dealwithallclaimsnotificationspromptlyand
efficiently;explaininghowtheclaimwillbehandled
and what action the customer needs to take
• Provide customers with reasonable guidance on the
claims process to assist them with making the claim
• Handle all claims fairly and promptly, providing a full
explanationifweareunabletodealwithallorpart
of a claim
• Settle claims promptly once a decision has been
reached
• Strive to resolve all disputes fairly and promptly
• Ensure that any agent working on our behalf is
committed to and acts in accordance with our
stated claims philosophy
Contact UsFor further information or to discuss your individual
business requirements please contact:
Kath Newton
Operations Director
T: 020 8253 1123
M: 07774 628503
www.parabislimited.co.uk
About UsParabis Limited employs a dedicated team of
professionalsincludingtechnicalclaimsexperts,
operationalexperts,projectmanagers,business
analysts and solicitors to deliver a wide range of
consultancy services including process change,
compliance issues and technical auditing.
Concentratingondrivingthroughefficiencyand
innovation our team will work closely with your senior
managementexecutivestodelivereffectivesolutions
and provide real competitive advantages.
Action Plan for ChangeThefirststepinanychangeprocessmustbeaclear
understanding of your company’s strengths and
weaknesses.
As part of our consultancy service we will audit
your claims operations and suppliers. The results
we produce will help you rationalise issues such as
operationalperformanceandsupplierefficiencyand
toidentifythemostsignificantareasofleakage.Those
results will feed into an action plan to be shared with
and endorsed by your key operational team.
The Parabis team will then work through the action
plan in partnership with your management team to
set a strategic path of change.
In addition, we will provide the tactical resource
necessary to ensure implementation of the proposed
changes and that they move forward as planned - on
time and within budget.
Consultancy, Strategic Advice & Delivery of Key Process Change
Contact UsFor further information or to discuss your individual
business requirements please contact:
Kath Newton
Operations Director
T: 020 8253 1123
M: 07774 628503
www.parabislimited.co.uk
• Strategic advice
• Technical claims auditing
• Delivery of key process change
• Uninsured Loss Recovery services
Why Choose Parabis Limited?Just some of the reasons why working with Parabis
Limited will deliver real business advantage include:
• Inexcessof100claimshandlers
• NationalcoveragewithdedicatedofficesinLondon.
Croydon,LiverpoolandHalifax
• Bespoke service delivery
• Unrivalledexperienceofworkingonbehalfofsome
of the UK’s leading insurers
• Focus on best practice and innovation
• Proven reduction in litigation rates
• Proven reduction in claims lifecycle
• Proven reduction in third party costs
• Proven reduction in indemnity spend
• Confidencethatallclaimsareresolvedincompliance
with CPR and MOJ reforms
• Access to associated services including legal,
health,fraud,lossadjustingandriskmanagement
Contact UsFor further information or to discuss your individual
business requirements please contact:
Kath Newton
Operations Director
T: 020 8253 1123
M: 07774 628503
About usParabis Limited was formed in 2004 in response to
the ever changing needs of the insurance industry.
Focusing predominantly on claims handling we
currentlyemployinexcessof100claimshandlersand
manage several long term outsourced contracts on
behalf of leading insurers.
Parabis Limited provides practical advice and
consultancy to the insurance industry and their
majorinsuredsonallaspectsoftheclaimsprocess.
Concentratingondrivingthroughefficiencyand
innovation and working closely with clients to deliver
effective solutions and provide real competitive
advantage.
Our focus is on the creation of modern best practices
andthenembeddingtheseintoworkflowapplications
either provided by Parabis or written into our clients’
own applications.
Parabis Limited is part of the Parabis Group,
an organisation specialising in legal supply and
professional services to the insurance, travel,
healthcare and related industries.
Wide Range of ServicesOurservicesarebespokeandclientscanbeconfident
that by working with Parabis Limited they will receive
ahasslefree,promptandefficientservicethatwill
deliverbothshortandlong-termbusinessbenefit
Parabis Limited offers a wide range of services
including:
• Third party motor claims handling
• Liability claims handling
• Professional indemnity claims handling
• Consultancy services
www.parabislimited.co.uk
Introduction to Parabis Limited
Service ProvisionParabis Limited offers an Uninsured Loss Recovery
(ULR) service via a dedicated team who pursue
the responsible party, and/or their insurer, for the
recovery of losses not covered by an insurance
policyfollowinganaccident.Ourexperience
includes:
• Vehicle damage repair costs
• Motorinsuranceexcesscosts
• Travelexpenses
• Loss of use and inconvenience of being without a
motor vehicle
• Damage to property (including clothing and
possessions)
• Damagesforinjury,painandsuffering
• Medicationsandtreatmentexpenses
• Loss of earnings
How it worksOur ULR service is supplied via insurance companies
and intermediaries and can be built into a motor
insurance policy or sold as a stand alone product.
The cover is offered as an additional protection
to motorists involved in non-fault accidents and
the level of cover depends upon the type of policy
selected.Claimsinvolvingpersonalinjuryarepasses
to our specialist solicitors and any costs are met
under the terms of the ULR policy.
Contact UsFor further information or to discuss your individual
business requirements please contact:
Kath Newton
Operations Director
T: 020 8253 1123
M: 07774 628503
Uninsured Loss Recovery
www.parabislimited.co.uk
