Paperchase Cisco Case Study - APSU - Managed IT …Paperchase Cisco Case Study How Paperchase Solved...

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inspired solutions Paperchase Cisco Case Study How Paperchase Solved its Distribution Centre’s (DC) IT Infrastructure Problem Paperchase were looking to move and expand their DC warehouse and upgrade their IT infrastructure to ensure they could meet the current and future demands of the business. “When I arrived at Paperchase, a lot of the systems were old and out of date. We needed an infrastructure that was modern, resilient and upgradable” said Neil Plaistowe, Head of IT, Paperchase. Adding value “I have been working with APSU for over 10 years in different companies and I trust them to provide me with the best solution to my IT related problems. I was conscious that our Head Office hardware was out of date, so APSU recommended, and installed a Cisco solution to bring everything up to industry standard”. After the internal Head Office infrastructure was updated, Neil put the wheels in motion to set up an innovative, best of breed and future proof infrastructure solution in the new DC. This sat as an empty shell and he was charged with working to an aggressive operational timescale. Getting started Unlike most projects where the IT environment is already established, the new DC was being built on a brownfield site, reflecting the green credentials of Paperchase. Neil knew he had a big task ahead of him. “We talked to APSU, who were able to provide the consultancy we were after, as well as the products. The team proposed the idea of a solution that used Cisco LAN, WAN and RF connectivity to support stock management, time attendance systems, and addressed PCI DSS security. I was looking for a fully integrated solution and this gave me the confidence that the APSU team, with their different remits, knew what they were doing and I had comfort that the whole project was in the right hands.” “APSU added value to our decision making process and have a great deal of knowledge which is something I call upon on a regular basis. We have a small IT department and as legislation and technology change so quickly, it’s hard to keep up with the raft of new developments, so I use trusted industry experts to assist me!” enthused Neil. Once the project specification was completed and agreed, the APSU team set about implementing the systems. Paperchase is the undisputed retail brand leader in innovative stationery in the UK. They have been trading for 30 years and sell gifts, stationery, decorations and personal accessories.

Transcript of Paperchase Cisco Case Study - APSU - Managed IT …Paperchase Cisco Case Study How Paperchase Solved...

Page 1: Paperchase Cisco Case Study - APSU - Managed IT …Paperchase Cisco Case Study How Paperchase Solved its Distribution Centre’s (DC) IT Infrastructure Problem Paperchase were looking

inspired solutions

Paperchase Cisco Case StudyHow Paperchase Solved its Distribution Centre’s (DC) IT Infrastructure Problem

Paperchase were looking to move and expand their DC warehouse and upgrade their IT infrastructure to ensure they could meet the current and future demands of the business. “When I arrived at Paperchase, a lot of the systems were old and out of date. We needed an infrastructure that was modern, resilient and upgradable” said Neil Plaistowe, Head of IT, Paperchase.

Adding value“I have been working with APSU for over 10 years in different companies and I trust them to provide me with the best solution to my IT related problems. I was conscious that our Head Offi ce hardware was out of date, so APSU recommended, and installed a Cisco solution to bring everything up to industry standard”.

After the internal Head Offi ce infrastructure was updated, Neil put the wheels in motion to set up an innovative, best of breed and future proof infrastructure solution in the new DC. This sat as an empty shell and he was charged with working to an aggressive operational timescale.

Getting startedUnlike most projects where the IT environment is already established, the new DC was being built on a brownfi eld site, refl ecting the green credentials of Paperchase. Neil knew he had a big task ahead of him.

“We talked to APSU, who were able to provide the consultancy we were after, as well as the products. The team proposed the idea of a solution that used Cisco LAN, WAN and RF connectivity to support stock management, time attendance systems, and addressed PCI DSS security. I was looking for a fully integrated solution and this gave me the confi dence that the APSU team, with their different remits, knew what they were doing and I had comfort that the whole project was in the right hands.”

“APSU added value to our decision making process and have a great deal of knowledge which is something I call upon on a regular basis. We have a small IT department and as legislation and technology change so quickly, it’s hard to keep up with the raft of new developments, so I use trusted industry experts to assist me!” enthused Neil.

Once the project specifi cation was completed and agreed, the APSU team set about implementing the systems.

Paperchase is the undisputed retail brand leader in innovative stationery in the UK. They have been trading for 30 years and sell gifts, stationery, decorations and personal accessories.

Page 2: Paperchase Cisco Case Study - APSU - Managed IT …Paperchase Cisco Case Study How Paperchase Solved its Distribution Centre’s (DC) IT Infrastructure Problem Paperchase were looking

Cirencester Coventry Warwick Newport

Smooth implementation “We still had the existing warehouse working whilst we were implementing the new solution. This, in conjunction with outsourcing to a data centre for our back offi ce, made it an easier transition. It meant we could test offl ine, and for the users, it was business as usual”.

The new systems were cutting edge and Neil was impressed with the results. “This is a best of breed, brand new solution and a world ahead of what it used to be. It has improved security for Paperchase’s entire IT Infrastructure. It’s modern, up to date, scalable, and provides us with a much more stable environment”.

Saving time and money Paperchase’s DC is working more effectively and Neil is really reaping the rewards, “One of the important factors for me is the total cost of ownership. The solution will more than pay for itself in a relatively short period of time, but the added value for the future really means that Paperchase are in a business leading position now.

In addition, it has improved resilience and security which saves us money. APSU also manage our systems, which can identify potential issues before they become a problem and that’s a key business benefi t for us. I can now spend my time looking at management decisions, rather than worrying about the warehouse,” he added.

Cirencester Coventry Warwick Newport

APSU added value to our decision making process, and have a great deal of knowledge which is something I call upon on a regular basis.

Neil Plaistowe, Head of ITPaperchase

The future To sum up, Paperchase’s infrastructure is now completely up-to-date and it should meet the business demands for at least the next 5 years. “We may increase the amount of access points, but our investment would be minimal” Neil concludes.

About APSUAPSU is a leading IBM Premier Business Partner, a HP Preferred Partner, a Cisco Premier Partner, and a Microsoft Gold Certifi ed Partner.

At APSU we strive to maintain long term partnerships with our clients, and the continuing relationships that we have with clients such as HMV Group, Arcadia and Admiral Insurance is testament to the high quality of service we provide.

• We help you address the challenges that affect your IT infrastructure

• Provide cost-effective technology solutions

• Ensure that you are maximising your IT investments.

Working with us will ensure that your IT systems are effective in helping you create and maintain a competitive edge.

For further informationcontact our sales team on 01285 862 100 or email [email protected]