Panamax Bridge2Ccall - Prepaid retail switching solution

www.panamaxil.com Private & Confidential

Bridge2Call v3.0 presentation


Contents

2

1

About Panamax

2

Bridge2Call overview

3

Bridge2Call modules

4

Engagement models


About Panamax


Who we are

4

Who we are Established in 2001

Technology division of Bankai group

Serving Telcos, Banks, Financial Institutions, Carriers, Merchants, Aggregators & Service providers

ISO certified organisation

Stable, profitable and fast-growing technology solutions provider

Our product portfolio

300+ people | HQ – New York, R&D centre - India | Global

presence | 4 product offerings | 1 unwavering commitment

www.panamaxil.com Private & Confidential5

Panamax journey

20012004 2007

2009

Bridge2CallPrepaid retail platform

for calling cards, residential and enterprise VoiP

services

2010

BillCall 2.5Carrier grade billing with mediation and business

automation

MobiFinmCommerce

platform to cater to evolving financial

eco system

BillCall-2.6Enhanced carrier grade billing with new features like account

managementRA, prepaid management

2012

iMaxIntegrated

carrier switching platform for whole sale

carriers

2013

BillCall 3.0

Enhanced BillCall for

dynamic routing, switch

monitoring, Mobile apps

2014

mToolKit

Sales force and back office automation for

Banking industry

Our vision

To create an unbeatable business model through which we seamlessly

deliver superior software products to global communication service

providers and provide strong support to boost their efficiencies.


Our customers

6

“ ….you are not just about giving your clients a solution, but you go a further mile and engage with the clients (sharing your experiences in other markets you are in) to make sure that he is as relevant as possible to the targeted or local market. This has boosted our confidence to believe that in you we have the right technology partner. “

Customer speak…

Chief Executive OfficerLeading aggregator in

Botswana



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Calling card overview

10


Calling card features

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Cut through dialing support

Speed dial, Hotline and Favorite dial

Last minute, Expiry and Balance announcement

Promotion & advertisement

PIN and PINLESS (ANI) Authentication

Black list / White list management

Multiple languages

Limit on maximum duration of calls

Real time disconnection for insufficient balance call

Last destination redial


Call back overview

12


Call Back features

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Call Back to Only Registered Customer

PIN based Call Back to every customer

Register customer first time via PIN and Call Back

Dual Leg Billing Support with flexibility

Call Back Tariff Support

Country and State wise Call Back provisioning


INTS (International Number Transferring Service / DID retail overview

14


INTS features

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Access Number based Account Management

Separate Tariffs for Access number billing

Access number mapping to any number including SIP extension

Black List / White List enforcement

Global Roaming


IP Office overview

16


IP Office features

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Department, Employee and Extension management

Incoming Access Number management and charging

Call Forwarding (No / Unconditional / Conditional)

Call Transfer (Blind / Attended)

Call Recording & Voicemail

Call Conference (3-way server side call conferencing)

Auto Attendant

Day / Night Mode Control / Time Conditions / Time Groups (Schedules)

Phone Dictionary Management


VoBB (Voice over Broadband) overview

18


VoBB features

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SIP Registrar

SIP Authentication based on IP

SIP Soft Phone, SIP IP Phone support

RFC 3261 Compliant

Forward multiple Access numbers to SIP Registered Extensions

SIP TLS & SRTP support

Internal calling & charging facility

3 way server side conferencing

Call recording & voicemail (Email & Voicemail box)

Customer web portal


Call Shop overview

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Call Shop features

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Customer bill invoicing

Internal calling and charging facility

Booth & Transaction Management

Sell Rate (Call Rate offered to customer) can be managed by the booth owner

Checking for Product Rate according to the plan

Uncomplicated interface


SIP Trunk overview

22

InternetITSPBridge2Call Switch

NATed LAN

PBX

SIPClient Phone


SIP Trunk features

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Prepaid / Postpaid Customers

SIP Register / IP based call authentication

Caller ID setting

SMS and Email alerts to customer on low balance

Customer Bill Invoicing

Control simultaneous calls per customer


Key features & benefits

24

Robust, secure, scalable, fast switching

One stop platform for launching retail business

Easy to integrate & deploy - 100% web access

Complete carrier management solution

Quick and easy to use

24x7 support

High performance @ low cost, flexible commercial models

• Class-5 soft switch with integrated service delivery platform

• Instant launch of • INTS• Prepaid calling cards • Call back services • SIP telephony (VoBB)


Bridge2Call architecture

25


Platform core modules

Reseller Management

Subscriber management

Client tariffAdvance call

surcharge support

Call control rule support

Carrier management

Access number management

Dynamic IVR flow

Alert & notification

Web admin access

3rd party integration

BillingReport E-Commerce


Reseller management

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Reseller Profile Management

Reseller Billing support base on Activation or First Use

Reseller Statement Management

Reseller Discount Management

Discount configuration at each activation

Reseller Payment Management

Payment Adjustment Support


Subscriber management

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Multi subscription support

Recharge Support Via Card and Voucher

Denomination with Face Value and Top Up Value

Control number based activation and deactivation

Grace period and balance transfer

Shelf Life to protect misuse of stock


Client tariff

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Import & Export Rates for Tariff in CSV format

Service based tariff

IVR Announcement Tariff

Grid based view and edit controls for faster access and manipulation

Formula based charges


Advance call surcharge support

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Connection and Disconnection Fee per call

Toll Free Surcharge Configuration

Advanced Taxation Formula

Advanced Complex Rate Formula

Advanced Promotion Formula Support – Specific Destination

Stale & Drag Charge

No Gimmick Period Definition


Carrier management

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Advanced manual routing

Multiple carrier rate management

Carrier group management

Import & Export Rates in CSV format

Real time Priority and LCR based routing

Call Tracking among multiple carriers

Multiple Trunk for carrier

Code based Rate Block


Call control rule support

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Payphone Detection

Call Restriction Rule

Fraud Detection


Access number management

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IP Based Authentication for Access Number Providers

Language Setting per Access Number

Rate Setting for Access Numbers for better cost management including Payphone Cost

Access Number grouping based on service offering

Bulk Access Number insertion via CSV File Import

Access Restriction on Access Number (Country wise and State Wise) for better service control


Dynamic IVR flow

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Access Number IVR profile

Product Plan IVR profile

IVR based recharge

Service IVR to set up services like speed dial, hot line etc.

IVR Language Control

Sound File Upload and Management

Customer Care IVR connectivity from main platform

GUI based dynamic IVR flow control


Alert & notification

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Active Alert for real time notification

Passive Alert for period based notification

Email Alerts

SMS Alerts


Web admin

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Partition Management to create new layer to manage Users, Carriers, Products, Resellers, Tariffs and Access Numbers

Department management to create group wise Access Policy Management

User Creation with Access policy of Department and Partition

User Profile Management

Multiple Time Zone and Different Date Format according to User Profile

Number Precision according to User Profile

Dynamic Access Layer according to User Privileges


3rd party integration

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Web Service Support for Third Party Integration

SOAP-XML, Rest API Support

Secure communication with HTTPS and SSL with Vendors


Report

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Inquiry report for various customer specific queries

Detailed traffic reports based on Product, Carrier, Access Number & Batch

Detailed Financial Reports

Detailed Product Reports to see product life cycle and subscriber life cycle management

Live Call Monitoring

Automated Email Report

Trace reports for technical troubleshooting


Billing

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Real Time Billing integrated in the system

Reseller Billing based on activation or first use

Account Statement Management for Resellers

Real Time Credit Management for Resellers


eCommerce

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Content management system within the Admin panel

Real-time Content Delivery

Payment Gateway Support

Template Support

SSL Secured

SEO friendly content management


Engagement models


Engagement models

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License model

B2C application license

Professional services

AMC support

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Hosted model

B2C application license

Professional services

AMC support

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Telco ScopePanamax Scope


PMX/MKTG/B2C/PPT/1.0

Panamax Bridge2Ccall - Prepaid retail switching solution

Technology

Transcript of Panamax Bridge2Ccall - Prepaid retail switching solution