Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn...

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Paid Digital Advertising, Options and Successes Ann Stanley

Transcript of Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn...

Page 1: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Paid Digital Advertising,Options and SuccessesAnn Stanley

Page 2: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Background information and current online advertising environment

Page 3: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

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May 2018

Politics and economic environment

Mar 2019Mar 2018Jan 2018

Page 4: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

2018 sources of traffic to websites by type

0%5%

10%15%20%25%30%35%40%45%50%

Retail Multi -Channel

Online Only Travel Overall

Organic SearchPaid SearchDirectEmailSocial (organic & paid)DisplayReferralOther

https://www.wolfgangdigital.com/kpi-2019/

Page 5: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

2017 2018 (Est) 2019 (Est)Internet (digital) ad spend £11,553b (+14.3%) £13,101b (+13.4%) £14,385b (+9.8%)Total UK ad spent £22,138b (+4.3%) £23,466b (+6.0%) £24,546b (+4.6%)% digital 52.2% 55.8% 58.6%

Increase in UK spend on advertising

Page 6: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

2017 Online advertising spend in the UK►The total UK digital advertising market is

worth £11.55bn, up 14.3% on 2016►Smartphone is driving almost all growth in

the market►At £5.20bn, Smartphone now makes up

45% of all digital►Smartphone is accounting for 61% of all

digital display advertising►Online video is the largest display format,

up 47% year-on-year►Social revenue is now £2.4 billion ~20%►2018 figures released April 2019

https://www.thedrum.com/news/2018/04/25/mobile-accounts-almost-half-all-digital-ad-spend-says-iab-uk

Page 7: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Understanding Marketing Channels, Ad Formats and Objectives

Page 8: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Your brand website

Search SocialDisplay

(other websites & media sites)

NEW and POTENTIAL CUSTOMERS

1-5% CONVERSIONS (LEAD OR SALE)

Target Audience

On-site conversions

Digital Channels

Main sources of website traffic

PPaid

OOwned

EEarned

TTech

Page 9: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

SocialOrganic social and

paid social ads

Search PPC

(text & shopping ads), SEO

(organic & local)

Other websitesEmail, Affiliates, Display ads, Mobile ads, PR, 3rd

party sites, Shopping comparison, Voucher

sites

Shopping platforms and market places

Amazon, eBay, Not on The High Street etc.

Other off-site sales/leads

Social Commerce, Mobile Apps, Daily deals sites

Tracking, Analytics, Feeds and Conversion Rate Optimisation

On-Site & Off-Site Conversions

On-site Sales or

Conversions

Off-site Sales or

Conversions

PPaid

OOwned

EEarned

TTech

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Promotional Mix (POET)

EEarned Media

► Voice search► Chatbots► Internet of Things► AI and Machine

Learning

► Paid search► Paid display ► Paid social► Marketplaces ads

(Amazon, eBay)► Ecommerce

(incl. Affiliates, CSE)

► Traditional and online PR

► Social media► Community and

reputation management

► Influencer marketing► Reviews and

testimonials

PPaid Media

► Search engine optimisation (SEO)

► Content marketing► Social media ► Email and

marketing automation

OOwned Media

Sales Funnel

TTechnical Media

Page 11: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

By Channel► Paid search – Google and Bing text ads► Paid display – Google Display Network and

programmatic display in other ad serving networks

► Paid social & native (often in-feed and looks similar to organic content) –Facebook/Instagram/Messenger, LinkedIn, Twitter, YouTube, Pinterest, Outbrain, Taboola, Quora, Reddit

► Paid shopping ads – Google, Bing, Pinterest, Amazon, eBay and comparison shopping ads

► Technical and hybrid – programmatic TV, digital radio, chatbots, voice assistants

How to classify paid advertising

By Business Objective► Awareness ► Acquisition► Consideration► Conversions► Lead generation► Sales► Offline (calls, in-store, sales team)

► Retention ► Advocacy

Paid advertising tend to be divided into these main types:

Page 12: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Advertising platforms by type and objectiveChannel Type Platforms Awareness Acquisition Consideration Conversion

(Leads)Conversion

(Sales)Retention & Retargeting

Search Google Search Y Y Y Y YBing search Y Y Y Y Y

Shopping

Google Shopping Y Y Y YBing Shopping Y Y Y Y

Pinterest Y Y Y YAmazon Ads Y Y

eBay Y YShopzilla Y Y YNexTag Y Y Y

Price Grabber Y Y YBizrate Y Y Y

DisplayGoogle Display Y Y Y Y Y

AdRoll Y Y Y Y YPerfect Audience Y Y Y Y Y

Display, Social & Native YouTube Y Y Y Y Y Y

Social & Native

Facebook Y Y Y Y Y YInstagram Y Y Y Y Y YMessenger Y Y Y Y Y Y

Twitter Y Y Y Y Y YLinkedIn Y Y Y Y YReddit Y Y Y Y Y

Taboola Y Y Y Y YQuora Y Y Y Y Y

Technical & HybridSkySmart Y Y Y

Spotify Y Y YChatbots Y Y Y Y Y Y

Page 13: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Choosing ad objectives for your campaigns

Page 14: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Choosing campaign ad objectivesWhat do you want to achieve?►Communicate with existing fans►Awareness and visibility to new

users►Generate traffic to your website►Generate leads or sales►Retain or re-engage with customers

How does this relate to the sales funnel

i.e. the choice of ad objectives? Sales funnel Campaign ad objectives

Page 15: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

See AdLead Form

Like/Follow

Thank You Page

Advertising Platform (Ad Manager)

Platform specific pixel and conversion tracking on advertiser’s website

Advertiser’s Website

eBook or White Paper

Landing Page

Awareness Ads

Lead Generation Ads

Traffic or Clicks Ads

Conversions Ads

ProductPage

Payment &Thank You

Engagement Ads

Page 16: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Choosing your ad objective in Facebook Ad Manager(including Instagram and Messenger)

Page 17: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Creating a new campaign in Google ads

Page 18: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Generating traffic, enquiries and leads► Search ads (Google and Bing)► Lead generation ads (Facebook and LinkedIn)► Conversion ads► If you have a low budget (<£1,000) then test Facebook, Twitter and Quora► If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message

ads (previously Sponsored InMail)

Ecommerce and sales► Shopping ads (Google and Bing)► Dynamic search ads (Google)► Catalogue/Product ads (dynamic retargeting) – Google, Facebook, Instagram and Messenger► Conversion ads – Facebook and Instagram► Store visits ads in Facebook – to drive users to your store pages► Promoted Pins – Pinterest► Product ads - Amazon

Recommended ad objectives

Page 19: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Targeting (how to trigger your ad to show)

Page 20: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Targeting methodsGeneral►B2C or B2B►Location ►Demographics (age, gender,

parental status etc)

Content based►Keyphrases (search ads) and topics►Product page content (Shopping ads)►Your own site content (dynamic search

content)►Other site content (contextual targeting)► Placement – selecting a site

Target audience►Job title and employment details► Interests and behaviour►Your own custom audiences

►Your uploaded lists ►Based on website visits (tracked with

platform-specific pixel)►Lookalike or similar audiences

Page 21: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Targeting in Facebook

Page 22: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Targeting in LinkedInTargeting by:►Company name►Company industry►Company size►Job titles►Job functions►Job seniority►Field of study►Skills►Groups

Page 23: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Examples of ads (by business objectives)

Page 24: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

How companies are using adsAwareness of brand and/or to increase followers

Download white paper/eBook or get a demo of cloud based software (SAS) & platforms

To sell a product

To get clicks or visits to a service or product page

To get leads or calls for a service

Page 25: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Examples of Awareness Ads

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LinkedIn Twitter Twitter LinkedIn

Social platforms

Page 27: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Display adsAds on Gumtree Ads on YouTube

Page 28: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Examples of traffic ads

Page 29: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce
Page 30: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Examples of Download & Demo Ads

Page 31: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Facebook ads (Downloads)

Page 32: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Other platforms (downloads)

Quora

Twitter

LinkedIn

Page 33: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

LinkedIn

Facebook

Facebook

Facebook

Demo ads

Page 34: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Examples of Service Ads

Page 35: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Facebook

Quora

LinkedIn

LinkedIn

Twitter

Facebook

Page 36: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Examples of Shopping ads (Product Listing Ads)

Page 37: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Google

Dynamic remarketing ad Kelkoo Amazon

Facebook Pinterest

Page 38: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Case study

Page 39: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

The A10 Marketing Framework

Page 40: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

► This is one of the most common formats and allows your social media audience to click on your ad and land on any page of your website

► Appearing as large clickable images in social feeds, website traffic ads can be used to reach highly relevant new (or existing) customers

► Benefits of this technique:

► Drive large volumes of relevant users to your site often with a lower cost per click (CPC) than paid search (Google Ads)

► Feeds your sales funnel by increasing traffic to specific content or products on your site

► Can be used with cross-channel remarketing

► If you have set-up a tracking pixel and conversion point (based on the thank you page) you can optimise for conversions in many platforms

► Recommend £500+ ad spend – depending on platform, CPC and amount of traffic wanted

In-feed image ads for website clicks or conversion

Page 41: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

► With Lead Generation adverts, potential customers can submit their information without having to leave the platform

► After completing the form, users can opt to click through to your site

► Advertisers can collect data about users (including customisedfields)

► Sometimes advertisers pay on a CPC or when their ads are seen (CPM) but conversion rates are usually high and cost per lead can be low (CPA of £5-50 - depends on platform and audience size)

Lead generation ads

Page 42: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

LinkedIn Message and Spotlight ads

Example of LinkedIn Message Ad A10 Message Ad

A10 Spotlight Ad

Page 43: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Targeting in Facebook

Page 44: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Overview of ad platforms and ad objectives in the test

Ad Objective & Campaign Facebook Instagram Messenger Twitter LinkedIn Quora

Landing Page views Job Titles, Interests Job Titles, Interests

Not targeted

Clicks Job Titles, Interests Not targeted Job Titles, Interests

Interests Topics

Conversions Paused Job Titles, Interests

Males

Paused Job title and skills

Lookalike (based on converters)Automatic Placement

Lead generation Job Titles, InterestsAutomatic Placement

N/A Job title and skills

N/A

Lookalike (based on converters)Automatic Placement

Message ads N/A Job title and skills

N/A

Spotlight ads Job title and skills

Page 45: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Results by platform and ad objectives(Conversions x Cost per conversion)

Landing Page views Facebook Instagram Messenger Twitter LinkedIn Quora

Landing Page views 0 x £19.36 0 x £4.65

Clicks 4 x £6.49 0 x £0 2 x £11.04 1 x £12.24

ConversionsJob title

& interests 3 x £10.18 92 x £2.83 0 x £0.27 1 x £50.50Lookalike 11 x £2.92 16 x £3.25 0 x £0.06

Lead generationJob title & interests 12 x £3.92 4 x £3.66 2 x £41.16

Lookalike 9 x £3.24 1 x £7.21

Message ads 4 x £17.50

Spotlight ads 1 x £41.10

Page 46: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Facebook Lookalike results

Now at £1 per download

Page 47: Paid Digital Advertising, Options and Successes...If you have a higher budget then test LinkedIn (click or conversion ads) and LinkedIn Message ads (previously Sponsored InMail) Ecommerce

Workshops delivered by Ann Stanley

►Paid social advertising

►Paid search and display

►Selling online – getting started

►Marketing your e-commerce business