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PACKERS AND MOVERS
A MAJOR PROJECT REPORT SUMITTED TO
Rajeev Gandhi Proudyogiki Vishwavidyalaya, Bhopal
Towards partial fulfillment for the award of the degree of
Bachelor of Engineering
IN
COMPUTER SCIENCE AND ENGINEERING
Under the Guidance of
Prof. Rupali Pathak
Submitted by
Ravi Sharma
[0863CS081045]
Department of Computer Science & Engineering
Prestige Institute of Engineering and Science, Indore (M.P.)
MAY 2012

I
PACKERS AND MOVERS
A MAJOR PROJECT REPORT SUBMITTED
Towards partial fulfillment for the award of the degree
of
Bachelor of Engineering
IN
COMPUTER SCIENCE AND ENGINEERING
Under the Guidance of
Prof. Rupali Pathak
Submitted by
Ravi Sharma [0863CS081045]
Department of Computer Science & Engineering
Prestige Institute of Engineering and Science, Indore (M.P.)
MAY 2012

II
RAJIV GANGHI PROUDYOGIKI VISHWAVIDYALAYA,
BOHPAL
College Name : PRESTIGE INSTITUTE OF ENGINEERNING AND SCIENCE Branch : Computer Science and Engineering Year : Fourth Year Semester : Eight Semester Title of Project : PACKERS AND MOVERS Enrollment No : 0863CS081045, 0863CS081034, 0863CS081015, 0863CS081019 Name of Student : Ravi Sharma, Monika Dave, Avanish Gupta, Chetna Deokar E-mail : [email protected], [email protected],
[email protected], [email protected] Name of Guide : Prof. Rupali Pathak Designation : Head of Department, Computer Science and Engineering Software Used in Project: Net Beans 7.1, Apache Tomcat, Glass Fish
SIGNATURE
Prof. Rupali Pathak
PROJECT GUIDE
HEAD OF THE DEPARTMENT
Computer Science & Engineering

III
PRESTIGE INSTITUTE OF ENGINEERING & SCIENCE, INDORE
CERTIFICATE OF AUTHENTICTED WORK
This is to certify that Ravi Sharma (0863CS081045) of Fourth year, Computer Science & Engineering year 2011-12 have completed their project work on Packers and Movers and have submitted their project report as partial fulfillment of the requirement of Rajiv Gandhi Proudhyogiki Vishwavidyalaya, Bhopal for award of the degree of Bachelor of Engineering (C.S.E.) It is a bona fide presentation of work by them under our guidance and supervision.
I am fully responsible for the matter embodied in this report and it has not been submitted elsewhere for the award of any other degree.
SIGNATURE NAME OF STUDENT
Prof. Rupali Pathak Ravi Sharma
PROJECT GUIDE, (0863CS081045)
HEAD OF THE DEPARTMENT
Computer Science and Engineering
Date:……………..

IV
PRESTIGE INSTITUTE OF ENGINEERING & SCIENCE, INDORE
RECOMMENDATION
This is to certify that Ravi Sharma (0863CS081045) of Fourth year, Computer Science & Engineering year 2011-12 have completed their project work on Packers and Movers and have submitted their project report as partial fulfillment of the requirement of Rajiv Gandhi Proudhyogiki Vishwavidyalaya, Bhopal for award of the degree of Bachelor of Engineering (C.S.E.). It is a bona fide presentation of work by them under our guidance and supervision.
SIGNATURE SIGNATURE
Dr. Dilip R. Pangavhane Prof. Rupali Pathak
DIRECTOR PROJECT GUIDE
PIES, INDORE HEAD OF THE DEPARTMENT
Computer Science & Engineering

V
PRESTIGE INSTITUTE OF ENGINEERING & SCIENCE, INDORE
CERTIFICATE
This is to certify that Ravi Sharma (0863CS081045) of Fourth year, Computer Science & Engineering year 2011-12 have completed their project work on Packers and Movers and have submitted their project report as partial fulfillment of the requirement of Rajiv Gandhi Proudhyogiki Vishwavidyalaya, Bhopal for award of the degree of Bachelor of Engineering (C.S.E.). It is a bona fide presentation of work by them under our guidance and supervision.
Internal Examiner External Examiner
Date: Date:

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ACKNOWLEDGEMENT
I express my sincere gratitude towards Prof. Rupali Pathak, Head of the Department of Computer Science & Engineering and Information Technology and also the Guide of our team for providing us valuable support and necessary help whenever required and also helping us explore new technologies by the help of their technical support.
Also I would like to thank Ms. Nidhi Chhajed, Mentor of our team for providing the necessary help.
I also like to express My sincere gratitude towards Director Dr. Dilip R. Pangavhane, Prestige institute of Engineering & Science, Chairman Shri. N.N.Jain, Prestige Education Society, and Advisor Sir Prof. H.S.Mehta, for providing us valuable support.
I forward my sincere thanks to all Teaching and Non-Teaching Staff of Computer Science and Engineering Department, PIES, Indore for providing necessary information and kind co-operation.
I would like to thank my classmates for their motivation and there valuable suggestions during the project work.
A blind of gratitude, pleasure and great satisfaction, is what I feel to convey my ineptness to all who have directly or indirectly contributed to the successful completion of my project work.
In addition I would also like to thank to Prof. Jaya Thomas, IIT Indore for there ever ready supporting and providing us valuable information during completion of this project work.
Finally, I express my Love and respect towards my Family Members who are my strength in every work I do.
Ravi Sharma
(0863CS081045)

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ABSTRACT

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ABSTRACT
Packers and Movers is a web based application that is designed to be
deployed on internet and provide functionality to every type of user. This
application is basically a web Portal designed to get interaction between different
clients and Packing and Moving Companies. Packers and Movers is an online
platform for service seekers and service providers. We have listed excellent
packing moving service providers of India, household shifting & relocation
services providers, car transportation, office relocation, home, shop, industrial or
commercial shifting service providers of India. Our packers and movers directory
is having ultimate objective of providing information to its visitors about best
packers movers and relocation companies offering its services in India. The
reliable and swift packers and movers services providers are the best for any kind
of relocation and car transportation services. According to requirement gathered
and the technologies used to realize those requirements are best utilized to achieve
that functionality. The Packers and Movers Web Portal gives a platform through
which clients and different packing and moving companies can communicate and
use the services provided by this portal.
Keywords: household shifting, relocation services providers, car
transportation, office relocation, home, shop, industrial or commercial shifting

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TABLE OF
CONTENTS

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CONTENTS
Chapter Title Page No. Certificate of Authenticated work III Recommendation IV Certificate V Acknowledgement VI Abstract VIII Table of Content X List of Figures XIII
1. Introduction 1 1.1. Background 2 1.2. Problem Definition 2 1.3. Proposed System 3
1.3.1. Objectives 4 1.3.2. Purpose 4 1.3.3. Scope 5 1.3.4. Applicability 5
1.4. Achievements 5 1.5. Organization of Report 5
2. Literature Review 6 2.1. System Review 7 2.2. Technology Used 7
2.2.1. Java 7 2.2.2. MYSQL Database 10 2.2.3. Net Beans Platform 11 2.2.4. Net Beans IDE 7.1 12 2.2.5. Apache Tomcat Server 12 2.2.6. HTML 13
3. Requirement Gathering 14 3.1. Information Gathering 15 3.2. Software Requirements 16
3.2.1. User Interfaces 16 3.2.2. Hardware Interfaces 16 3.2.3. Software Interfaces 16
3.3. Functional Requirements 17 3.4. Non Functional Requirements 18
3.4.1. Software Interfaces 18 3.4.2. Safety Requirements 19 3.4.3. Software Quality Attributes 19

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Chapter Title Page No. 4. Detailed Design 21
4.1. System Analysis 22 4.2. Conceptual Models 23
4.2.1. Use Case Diagram 23 4.2.2. Use Case Description 24 4.2.3. Class Diagram 25 4.2.4. Sequence diagram 26 4.2.5. Collaboration diagram 29 4.2.6. Activity Diagram 32 4.2.7. Data Flow Diagram 38
5. Implementation and Testing 43
5.1. Implementation Phases 44 5.1.1. Module Structure 44 5.1.2. Data Models 48 5.1.3. Database Design 50 5.1.4. Entity Relation Diagram 51
5.2. Test Cases 52 5.2.1. White Box Testing 52 5.2.2. Unit Testing 52 5.2.3. Integration Testing 53 5.2.4. System Testing 53 5.2.5. Black Box Testing 54
6. Output Screens and Coding 55
6.1. Screen Shorts and Test Report 56 6.2. Important Coding 70
7. Conclusions 87
7.1. Conclusion 88 7.2. Limitation of the System 88 7.3. Future scope of the project 88
A. References 90 B. Glossary 93 C. Appendices 95

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LIST OF
FIGURES

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FIGURES
Sr.No . Diagrams Page No.
1. Use case Diagram 23
2. Class Diagram 25
3. Administrator Sequence Diagram 26
4. Agents Sequence Diagram 27
5. User Sequence Diagram 28
6. Collaboration Diagram for Administrator 29
7. Collaboration Diagram for Agents 30
8. Collaboration Diagram for Users 31
9. Activity Diagram for Administrator 32
10. Activity Diagram for Agents 33
11. Activity Diagram for User 34
12. Context Level Data Flow Diagram 35
13. Level One Data Flow Diagram 36
14. Level Two Data Flow Diagram for Agents Records 37
15. Level Two Data Flow Diagram for Feedback 38
16. Level Two Data Flow Diagram for Quotations 39
17. Module Structure 41
18. Data Models 42
19. Data Storage System 44
20. Entity Relation Diagram 45

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CHAPTER 1
INTRODUCTION

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1.1 BACKGROUND
There are lot of web sites are working for the Packers and Movers. These
websites provides limit information to the different types of users, and these are limited
to few Companies and Agents. A user go to this sites and give his queries and the
company will personally contact to him and this all such process do not gives a well
communications.
So our web portal helps clients to search the best Packing and Moving Company.
1.2 PROBLEM DEFINITION
The main problem that we face during shifting our goods and households is that
either to take all the goods or to leave some of it or to sold them out. To handle such kind
of problem the role of Packers and movers agencies comes into action. This agency
works according to the needs and requirement of the customers and provide them the
desirable results. The packers and movers agencies uses best quality packing materials to
pack our goods in such a way that all goods remain in safe condition during transit &
moving services assure the safe delivery of our goods at our destination. Relocation to
new place needs expert packing and moving company to handle all aspects of packing
and moving. Moving companies have all latest devices, trucks, containers to provide safe
pack and move to the destination. Therefore to handle all the problem of packing the
goods and moving them from one place to another the packers and movers agencies are
hired.
It is seen that there are many agencies are working for this and all of these
agencies has their own websites to give their service information and a user has to visit to
individual sites, to overcome this problem we have designed a web portal so that all the
companies register over it and user get the information on one single site only.

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1.3 PROPOSED SYSTEM
Packers and Movers is an online platform for service seekers and service
providers where all the companies are available at single site as web portal and they do
communicate directly with service seekers. In Packers and Movers we have listed
excellent packing moving service providers of India, household shifting and relocation
services providers, car transportation, office relocation, home, shop, industrial or
commercial shifting service providers of India. Our packers and movers directory is
having ultimate objective of providing information to its visitors about best packers
movers and relocation companies offering its services in Indian destinations. The reliable
and swift packers and movers services providers are the best for any kind of relocation
and car transportation services.
There are many packers and movers operating in India but all of them are not well
established and experienced companies. It becomes difficult for you to choose best and
reliable packers and movers in your city when you need to relocate your house, office and
other interrelated services our mission is to offer you those packers and movers which
provide packing moving services with full responsibility and reliability. The listed
companies will provide door to door services within an appropriate time. Their
professional management takes care of your every single need. These companies promise
to provide trouble free packing and moving services with economical cost.
Whenever you need to store your goods you don’t have to search for warehousing
storage service providers. Now Packers and Movers also provide storage and
warehousing storage services providers at reasonable rate with full safety and security.
Goods can be store in stock room for short and long duration. The warehouse has an
absolute security and climate control system.
Relocating your house, offices, industries and corporate can be very simple and
hassle free. Since relocation task involves lot of paper works like custom clearance,
insurance, visa clearance, etc. Packers & Movers offers you most excellent and top class
relocation service providers. These packers and movers operate with full efficiency and accuracy.

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1.3.1 OBJECTIVES
The main aim of the packers and movers online application is to provide different
services such as:
Packing and Moving:
The Packers and Movers companies listed here uses best quality packing
materials to pack your goods in such a way that all goods remain in safe condition during
transit & moving services assure the safe delivery of your goods at your destination.
Relocation Services:
Relocation to new place needs expert packing and moving company to handle all
aspects of packing and moving. Moving companies have all latest devices, trucks,
containers to provide safe pack and move to the destination.
Car Services:
The loving car is a major trouble while shifting to another city or far location.
Thanks to car movers companies, that they have special car carriers to provide car
moving, car shifting services very easy and trouble free.
Household Shifting:
Household shifting is to be done by the experts who know how to handle various
household goods. Great care is needed to make safe shifting & the companies using best
packaging materials to provide excellent house shifting services are here.
1.3.2 PURPOSE
The purpose of this Project is to give and interactive platform for clients and
different Packing and Moving Companies so that a best and reliable services is provided
through this Web Portal. This Portal also giving useful information to users and
companies that help them a lot.

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1.3.3 SCOPE
This is a web based application so it is having much scope over the internet. It
helps to provide best and reliable services to clients. All the small scale and big scale
companies can access it and may spread their organization to worldwide.
1.3.4 APPLICABILITY
Our Project is intended to be used over internet as Packers and Movers Web Portal.
1.4 ACHIEVEMENTS
• We understood how to work within a team.
• We understood how to build enterprise application.
• We understood how to deal with real life application.
• We understood how web server and database server interacts and work.
1.5 ORGANIZATION OF REPORT
The project report till gives only the introduction to application and the
description that follows gives you detail of what the system is and how system works.
The most important part to follow in report is how we have realized our project
including technologies and tools used, requirement analysis, how we planned to meet
deadlines, software and hardware requirements.
Various conception models including class diagram, sequence diagram, use case
diagram, activity diagram, ER diagrams and others.
Then follows system design that include basic modules, data design, procedural
design, user interfaces, security issues and test cases design.
Finally report consists of implementing and testing details and at last conclusion,
future extension and improvements.

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CHAPTER 2
LITERATURE
REVIEW

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2.1 SYSTEM REVIEW
Our team has made a review at different levels to get the need and requirement of people.
Our team made aim to conduct this review is to understand the need of the project very clearly,
to do so we have made a review through several research papers and sites to search the necessary
information.
From the review we got new ideas and views which helped us to make our plan and
strategy for the project. We also surveyed and analyzed the available software of such kind in
market and felt that there is good scope of improvisation in this field.
Outcome of the reviewed feature that can be added to software
1. Drawback of existing software
2. Be realistic
3. Consider risk factor
4. Product should be cost effective
5. Product should be user friendly
6. Product must satisfy that time constraint
2.2 TECHNOLOGY USED
2.2.1 JAVA
Java is a programming language originally developed by James Gosling at Sun
Microsystems (which is now a subsidiary of Oracle Corporation) and released in 1995 as
a core component of Sun Microsystems' Java platform. The language derives much of
its syntax from C and C++ but has a simpler object model and fewer low-level facilities.
Java applications are typically compiled to byte code (class file) that can run on any Java
Virtual Machine (JVM) regardless of computer architecture. Java is general-purpose,
concurrent, class-based, and object-oriented, and is specifically designed to have as few
implementation dependencies as possible. It is intended to let application developers
"write once, run anywhere". Java is considered by many as one of the most influential
programming languages of the 20th century, and is widely used from application
software to web applications [1] [2].

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The most important and powerful feature of java as a programming language is that it is
platform independent. The term platform independent means that java doesn't need a
specific vendor oriented platform to run. It can be run on any of the existing platforms
and would produce the same output. Thus, whether I run java on windows, UNIX, Linux
or Macintosh, I would get the same desired result. Contrast this with .net which can only
be used with windows. So, java is the only option we are left with for developing web
based application. This is because internet is a network of millions of computers having
different types of hardware and software. So, we definitely need a platform independent,
easy to understand language to develop web based applications which can be distributed
over any network and yet produce same result. That is why java is used in web
applications. In fact, java is so powerful that it is now also being used to develop mobile
applications like games [3] [4].
2.2.1.1 JAVA FEATURES
a) Simple: Java was designed to be easy for the professional programmer to learn and
use effectively. If one has some programming experience, he will not find Java hard to
master. If you already understand the basic concepts of object-oriented programming,
learning Java will be even easier. Best of all, if you are an experienced C++
programmer, moving to Java will require very little effort. Because Java inherits the
C/C++ syntax and many of the object-oriented features of C++, most programmers
have little trouble learning Java. Also, some of the more confusing concepts from C++
are either left out of Java or implemented in a cleaner, more approachable manner.
Beyond its similarities with C/C++, Java has another attribute that makes it easy to
learn: it makes an effort not to have surprising features. In Java, there are a small
number of clearly defined ways to accomplish a given task.
b) Object-Oriented: The object model in Java is simple and easy to extend, while
simple types, such as integers, are kept as high-performance nonobjects. One outcome
of this was a clean, usable, pragmatic approach to objects [5].
c) Robust: The multiplatform environment of the Web places extraordinary demands on
a program, because the program must execute reliably in a variety of systems. Thus,

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the ability to create robust programs was given a high priority in the design of Java. To
gain reliability, Java restricts you in a few key areas, to force you to find your
mistakes early in program development. At the same time, Java frees you from having
to worry about many of the most common causes of programming errors. Because
Java is a strictly typed language, it checks your code at compile time. However, it also
checks your code at run time.
d) Multithreaded: Java was designed to meet the real-world requirement of creating
interactive, networked programs. To accomplish this, Java supports multithreaded
programming, which allows you to write programs that do many things
simultaneously. Threads are the light weight processes. The Java run-time system
comes with an elegant yet sophisticated solution for multiprocessing synchronization
that enables you to construct smoothly running interactive systems. Java’s easy-to-use
approach to multithreading allows you to think about the specific behavior of your
program, not the multitasking subsystem.
e) Architecture-Neutral: A central issue for the Java designers was that of code
longevity and portability. One of the main problems facing programmers is that no
guarantee exists that if you write a program today, it will run tomorrow—even on the
same machine. Operating system upgrades, processor upgrades, and changes in core
system resources can all combine to make a program malfunction. JAVA is base on
the goal - “write once; run anywhere, anytime, forever.” To a great extent, this goal is
accomplished.
f) Interpreted and High Performance: Java enables the creation of cross-platform
programs by compiling into an intermediate representation called Java byte code. This
code can be interpreted on any system that provides a Java Virtual Machine.
g) Distributed: Java is designed for the distributed environment of the Internet, because
it handles TCP/IP protocols. In fact, accessing a resource using a URL is not much
different from accessing a file.
h) Dynamic: Java programs carry with them substantial amounts of run-time type
information that is used to verify and resolve accesses to objects at run time. This
makes it possible to dynamically link code in a safe and expedient manner. This is

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crucial to the robustness of the applet environment, in which small fragments of byte
code may be dynamically updated on a running system.
2.2.2 MYSQL DATABASE
MySQL is an open source Relational Database Management System. MySQL is
very fast reliable and flexible Database Management System. It provides a very high
performance and it is multi threaded and multi user Relational Database management
system [6].
MySQL is one of the most popular relational databases Management System on
the web. The MySQL Database has become the world's most popular open
source Database, because it is free and available on almost all the platforms. The MySQL
can run on UNIX, window, and Mac OS. MySQL is used for the internet applications as
it provides good speed and is very secure. MySQL was developed to manage large
volumes of data at very high speed to overcome the problems of existing solutions.
MySQL can be used for verity of applications but it is mostly used for the web
applications on the internet [7].
MySQL Features
1. MySQL are very fast and much reliable for any type of application.
2. MySQL is very Lightweight application.
3. MySQL command line tool is very powerful and can be used to run SQL queries against
database.
4. MySQL supports indexing and binary objects.
5. It is allow changes to structure of table while server is running.
6. MySQL has a wide user base.
7. It is a very fast thread-based memory allocation system.
8. MySQL Written in C and C++ language.
9. MySQL code is tested with different compilers.
10. MySQL is available as a separate program for use in a client/server network environment.

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11. The MySQL available for the most UNIX operating platform.
12. MySQL are the available for window operating system window 98, window XP, and
window 7.
13. Programming libraries for C, , PHP, Java etc. are available to connect to MySQL
database [8].
MySQL Advantages:
Reliability and Performance: MySQL is very reliable and high performance relational
database management system. It can used to store many GB's of data into database.
Availability of Source: MySQL source code is available that's why now you can recompile
the source code.
Cross-Platform support: MySQL supports more than twenty different platform including
the major Linux distribution .Mac OS X, UNIX and Microsoft windows.
Large pool of Trained and Certified Developers: MySQL is very popular and it is world
most popular open source Database. So it is easy to find high quality staff around the world.
Powerful Uncomplicated software: The MySQL has most capabilities to handle most
corporate database application and used to very easy and fast [9].
2.2.3 NET BEANS PLATEFORM
Net Beans refers to both a platform for the development of applications for the
network and an integrated development environment (IDE) developed using the Net
Beans Platform [10]. The Net Beans Platform allows applications to be developed from a
set of modular software components called modules. Net Beans refers to both
a platform framework for Java desktop applications, and an integrated development
environment (IDE) for developing. The Net Beans IDE is written in Java and runs

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everywhere where a JVM is installed. The platform offers reusable services common to
desktop applications, allowing developers to focus on the logic specific to their
application. The Net Beans Platform provides reliable and flexible application
architecture. Your application does not have to look anything like an IDE. It can save you
years of development time. The Net Beans Platform gives you a time-tested architecture
for free. An architecture that encourages sustainable development practices. Because the
Net Beans Platform architecture is modular, it's easy to create applications that are robust
and extensible [11].
2.2.4 Net Beans IDE 7.1
The Net Beans IDE is a free, open-source Integrated Development Environment
for software developers. The IDE runs on many platforms including Windows, Linux,
and the Mac OS. It is easy to install and use straight out of the box. The Net Beans IDE
provides developers with all the tools they need to create professional cross-platform
desktop, enterprise, web and mobile applications.
2.2.5 APACHE TOMCAT SERVER
Apache Tomcat (or Jakarta Tomcat or simply Tomcat) is an open source servlet
container developed by the Apache Software Foundation (ASF). Tomcat implements
the Java Servlet and the Java Server Pages (JSP) specifications from Sun Microsystems,
and provides a “pure Java” HTTP web server environment for Java code to run. Tomcat
is an application server from the Apache Software Foundation that executes Java servlets
and renders Web pages that include Java Server Page coding. Described as a "reference
implementation" of the Java Servlet and the Java Server Page specifications, Tomcat is
the result of an open collaboration of developers and is available from the Apache Web
site in both binary and source versions. Tomcat can be used as either a standalone product
with its own internal Web server or together with other Web servers, including Apache,
Netscape Enterprise Server, Microsoft Internet Information Server (IIS), and
Microsoft Personal Web Server. Tomcat requires a Java Runtime Enterprise Environment

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that conforms to JRE 1.1 or later. Tomcat is one of several open source collaborations
that are collectively known as Jakarta. The Tomcat server is a Java based Web
Application container that was created to run Servlets and Java Server Pages (JSP) in
Web applications. As part of Apache's open source Jakarta project, it has nearly become
the industry accepted standard reference implementation for both the Servlets and JSP
API. Tomcat server is an open source project of Java Servlet and JSP technologies
developed under the Jakarta project at the Apache Software Foundation. The most
popular tomcat server versions are: Tomcat 4.1.31, Tomcat 5.0.29 and Tomcat 6.0.11.
Tomcat4 server working with jdk 1.4, while Tomcat5 & Tomcat6 require jdk 1.5 or jdk
1.6 [12] [13].
2.2.6 HTML
HTML, which stands for Hypertext Markup Language, is the
predominant markup language for web. HTML is not a programming language, it is
a markup language. A markup language is a set of markup tags. HTML uses markup
tags to describe web pages. It provides a means to create structured documents by
denoting structural semantics for text such as headings, paragraphs, lists etc as well as for
links, quotes, and other items. It allows images and objects to be embedded and can be
used to create interactive forms. It is written in the form of HTML elements consisting of
"tags" surrounded by angle brackets within the web page content. It can include or can
load scripts in languages such as JavaScript which affect the behavior of HTML
processors like Web browsers to define the appearance and layout of text and other
material [14] [15].

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CHAPTER 3
REQUIREMENT
GATHERING

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3.1 INFORMATION GATHERING
Information Gathering refers to the act of understanding the nature of program. In our
project information gathering mainly includes analyzing software development in order to
gather information about different fields.
It mainly includes:-
1. About Functionalities
2. About Database
3. About Front-end Design
1) About Functionalities – Here we analyze what the essential requirements of our
project i.e. the basic functionalities of a web portal and the different modules of a web
portal.
2) About Database – In this we analyzed data about different entities considering
their relationships. Database will be designed accordingly.
3) Front-End Design –The analysis give us an idea about better interactivity and
help us to make a user friendly interface. It also helps to maintain a proper flow.
By doing meeting with prospective clients we came to know all their requirements and
problems hidden in the system. By meeting we have understood all the requirements and
functionality that they expect from system.
In questionnaires we asked many questions related to the different types of
competencies and how the tool will give a positive response from the subordinates. In
questionnaires we got the complete scenario of the working and rules & regulations associated
with their system.

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3.2 SOFTWARE REQUIREMENTS
3.2.1 USER INTERFACE
The user interface (also known as human computer interface or man-machine
interface (MMI)) is the aggregate of means by which people the users
interact with the system.
For the user to use our application easily and efficiently, we will be providing a user-
friendly GUI that contains text fields, buttons, etc.
• The buttons will provide options for the user to select a particular operation.
• The text boxes and text fields will provide a user interface to specify the option while
selecting an action.
• The user needs to have an internet browser to utilize the web crawler.
3.2.2 HARDWARE INTERFACE
The hardware interfaces defines the hardware devices needed for an application to
run such as type of processor and the amount of memory required.
a) Any processor of Pentium, recommended Intel C2D processor.
b) Free Secondary memory (Min 1 G.B. recommended free space).
c) Min 64MB, Recommended 512 MB of Main Memory.
3.2.3 SOFTWARE INTERFACE
a) Client on Internet: Web Browser, Operating System (any)
b) Data Base Server: MY SQL, Operating System (any)
c) Development End: Net beans IDE 7.1, MY SQL, OS (Windows), Web Server.

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3.3 FUNCTIONAL REQUIREMENT
Functional requirements define the internal workings of the software that is, the
calculations, technical details, data manipulation and processing and other specific
functionality that show how the use cases are to be satisfied. Functional requirements specify
particular behaviors of a system. A typical functional requirement will contain a unique name
and number, a brief summary, and a rationale. This information is used to help the reader
understand why the requirement is needed, and to track the requirement through the
development of the system.
The core of the requirement is the description of the required behavior, which must
be a clear and readable description of the required behavior. This behavior may come from
organizational or business rules, or it may be discovered through elicitation sessions with
users, stakeholders, and other experts within the organization. Many requirements will be
uncovered during the use case development. When this happens, the requirements analyst
should create a placeholder requirement with a name and summary, and research the details
later, to be filled in when they are better known. Software requirements must be clear,
correct, unambiguous, specific, and verifiable
The basic functional requirements of the system are as follows:
• Local Search Engine: The local search engine in this system lists all the packers and
Movers companies that are registered in this web portal so that clients are reliably
access the services provided by these companies.
• Agent Registration: Agents such as Packing and Moving companies first have to
register on this portal so that they can view all the Quotations placed over this portal.
• Quotations: Clients has to place the Quotation so that a reliable and suitable
Company directly contacts him to give the services they provided.
• Login system: Through this login system we are providing special services so to
access this services a user must have to login the system.
• Profile Updating: Through this functionality agents can manage their profile so that
they can update their profile if required.

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3.4 NONFUNCTIONAL REQUIREMENT
In systems engineering and requirements engineering, non-functional
requirements are requirements, which specify criteria that can be used to judge the
operation of a system, rather than specific behaviors. This should be contrasted with
functional requirements that specify specific behavior or functions. Typical non-
functional requirements are reliability, scalability, and cost. Non-functional requirements
are often called the utilities of a system.
The basic non-functional requirements of the system are:
• Secure access of confidential data such as agents’ information.
• 24 X 7 availability.
• Better component design to get better performance at peak time.
• Flexible services based architecture will be highly desirable for future
extension.
• User can see the list of tips that are provided on portal which helps them
during moving and packing of goods.
• User can calculate the distances between the cities.
• User can calculate the weight and volume of their goods.
3.4.1 SOFTWARE INTERFACE
While deciding the performance of any software, its speed, response time,
throughput, resource utilization & efficiency must be taken into consideration.
The Web Crawler software has:
• Processing speed : Fast
• Response Time : Medium
• Throughput : Optimized
• Resource consumption : Medium
• Efficiency : Very good

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3.4.2 SAFETY REQUIREMENTS
The database has to be saved from being corrupted. The backup of the database
should be taken automatically after regular intervals of time.
3.4.3 SOFTWARE QUALITY ATTRIBUTES
a) Reliability: The reliability is the mean time to failure; accordingly to have higher
reliability the mean time to failure should be very large. This software provides
relevant results and these results would be quick.
b) Usability: Usability refers to circumstances or area where the software can be used
efficiently. Also the database should be easily and efficiently accessed.
c) Scalability: Scalability refers to the way that whether the web crawler is to scale the
maximum of the entire web. It should fetch the maximum number of web documents.
d) Availability: The most recent and updated data from the database must be available
to the search engine.
e) Correctness: The user must get the accurate reply to the query he has asked for. The
data deliver to the user must correct and up to the mark.
f) Flexibility: With some minor adjustments the Web Crawler system should be
suitable for various scenarios. However, it is important to remember that crawling is
established within a specific framework.

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g) High Performance: The system needs to be scalable with a minimum of thousand
pages/second and extending up to millions of pages for each run on low cost
hardware. Note that here; the quality and efficiency of disk access are crucial to
maintaining high performance.
h) Fault Tolerance: This may cover various aspects. As the system interacts with
several servers at once, specific problems emerge. First, it should at least be able to
process invalid HTML code, deal with unexpected Web server behavior and select
good communication protocols etc. The goal here is to avoid this type of problem
and, by force of circumstance, to be able to ignore such problems completely.
Second, crawling processes may take days or weeks, and it is imperative that the
system can handle failure, stopped processes or interruptions in network services,
keeping data loss to a minimum. Finally, the system should be persistent, which
means periodically switching large data structures from memory to the disk (e.g.
restart after failure).
i) Maintainability: An appropriate interface is necessary for monitoring the crawling
process, including download speed, statistics on the pages and amounts of data
stored. In online mode, the administrator may adjust the speed of a given crawler, add
or delete processes, stop the system, add or delete system nodes and supply the black
list of domains not to be visited, etc.

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CHAPTER 4
DETAILED
DESIGN

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4.1 SYSTEM ANALYSIS
The goal of systems analysis is to determine where the problem is in attempt to
fix the system. This step involves breaking down the system in different pieces and
drawing diagrams to analyze the situation. Analysts project goals, breaking down
functions that need to be created, and attempt to engage users so that definite
requirements can be defined.
Design: In systems design functions and operations are described in detail, including
screen layouts, business rules, process diagrams and other documentation. The output of
this stage will describe the new system as a collection of modules or subsystems.
Coding: Modular and subsystem programming code will be accomplished during this
stage. This stage is intermingled with the next in that individual modules will need testing
before integration to the main project. Planning in software life cycle involves setting
goals, defining targets, establishing schedules, and estimating budgets for an entire
software project.
Testing: The code is tested at various levels in software testing. Unit, system and user
acceptance testing are often performed. This is a grey area as many different opinions
exist as to what the stages of testing are and how much if any iteration occurs. Iteration is
not generally part of the waterfall model, but usually some occurs at this stage.
Operations and Maintenance: The deployment of the system includes changes and
enhancements before the decommissioning or sunset of the system. Maintaining the
system is an important aspect of SDLC. As key personnel change positions in the
organization, new changes will be implemented, which will require

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4.2 CONCEPTUAL MODELS
4.2.1 USE CASE DIAGRAMS
PACKERS AND MOVERS
Agent Administrator
Clients
Login
Agent Mgmt.
Quotation Mgmt.
Add Packer Mover
Service Mgmt.
Feedback Mgmt.
Quotation View
Registration
Profile Updating
Use Services
Give Quotation
Search Packers
Movers
Give Feedback

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4.2.2 USE CASE DESCRIPTION
Actor Action Performed System Response
Administrator Login After successful login it will show the Admin Home Page. For Various Administrator operations.
Agent Management To manages the Agents list such as adding, updating and deleting from list.
Quotation Management
To view the Quotations and to delete it as it is serviced.
Service Management To manage the system functionality and services, and also the database management.
Feedback Management To view the feedback and delete it if required from database.
Agents Registration To access the Web portal services first agents has to register to this site.
Login After successful login it will show the Agent Home Page. For Various Agent operations.
Quotation View To review the Quotation placed by clients.
Search Packers and Movers
Search Packers and Movers companies registered on this web portal.
Profile Updating To see own profile and to do changes if required and update the changes over database.
Clients Use Services To access various services provided on this web portal.
Quotation Place the Quotation with its full details so that reliable agents will contact to you directly.
Search Packers and Movers
Search Packers and Movers companies registered on this web portal.
Feedback To give feedback.

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4.2.3 CLASS DIAGRAM
Login
# Username: varchar
# Password: varchar
#dopost ()
# doget ()
+login ()
Agent/Company
# conn: connection
# rs: resultset
# stmt: Statement
# Name org.: string
# Address :varchar
# City: varchar
# Phone:int
# Pin-Code: int
# Email: varchar
# Services: String
#dopost()
#doget()
+ Agent Registration ()
+ View Companies ()
+ Delete Agents ()
+ Update Agents ()
Quotation
# conn: connection
# rs: resultset
# stmt: Statement
# Name :string
# Address :varchar
# Service: varchar
#Shift- from: varchar
#Shift-to: varchar
#Service –Date: Date
#dopost()
#doget()
+ Add Quotation ()
+ View Quotation ()
+ Delete Quotations ()
Feed Back
# conn: connection
# rs: resultset
# stmt: Statement
# Name: string
# Address :varchar
# City: varchar
# Phone:int
# Email: varchar
# Experience: String
# Comments: String
#dopost()
#doget()
+ Add Feedback ()
+ View Feedback ()
+ Delete Feedback ()
Search
# conn: connection
# rs: resultset
# stmt: Statement
# City: varchar
# Services: String
#dopost()
#doget()
+ View Companies ()
User/Clients
# Name: string
# Address :varchar
# City: varchar
# Phone:int
# Email: varchar
#dopost()
#doget()

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4.2.4 SEQUENCE DIAGRAM
Sequence Diagram for Administrator:
Login Success Quotation Mgmt. View/Delete
Admin
Login Fail Update Done
Agents Mgmt. View, Delete, Update
Changes Done Updated
Feed Back Mgmt. View/Delete
Done
Exit
Start Admin
GUI
Feedback
Mgmt.
Agent
Mgmt.
Quotation
Mgmt.
Database

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Sequence Diagram for Agent:
Register
Registration Success
Agent
Registration Fail Saved to Database
Registered
Login Success Quotation Search Quotations
View
Login Fail
Profile View
Do Changes
Updated
Changes Done
Exit
Start Registration Profile Quotation Admin
GUI
Database

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Sequence Diagram for Clients:
Go To Directory Quotation Give Quotation
Clients
Given
Quotation Saved
Packers and Movers Search
View List after Search
Feed Back Fill the Form
Saved
Feedback Given
Exit
Start Directory Feedback Packers &
Movers
Quotation Database

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COLLABRATION DIAGRAM
Collaboration diagram for Administrator:
1: Go to Home
Admin 12: Exit
11: Redirect to Home 2: Go to Login
3: Loin Success 4: Login Fail
5: To View Quotation 6: To give Profile 10: Redirect
7: To search Packers
8: Redirect 9: Redirect & Movers
5.1: Search 7.2: View
5.2: View/Delete 6.2: Cancel or Delete
Quotations 6.1: Do Changes 6.3: Update 7.1: Search
Admin Home Page
Quotation Agents Feedback
Home Page
Quotation
Information
Registered
Companies
Feedback
Information
Login

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Collaboration diagram for Agent:
1: Go to Home
Agent 12: Exit
11: Redirect to Home 2: Go to Login
3: Loin Success 4: Login Fail
5: To View Quotation 6: To give Profile 10: Redirect
7: To search Packers
8: Redirect 9: Redirect & Movers
5.1: Search 7.2: View
5.2: View 6.2: Cancel
Quotations 6.1: Do Changes 6.3: Update 7.1: Search
Agent Home Page
Quotation Profile Search Packers &
Movers
Home Page
Quotation
Information
Profile
Information
Registered
Companies
Login

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Collaboration diagram Clients:
1: Go to Home
Client 10: Exit
9: Redirect to Home 2: Go to Directory
3: To fill Quotation 4: To give Feedback 8: redirect
5: To search Packers
6: Redirect 7: Redirect & Movers
3.1: Quotation 5.2: View
Placed 3.2: Cancel 4.2: Cancel
4.1: Feedback 5.1: Search
Given
Directory
Quotation Feedback Search Packers &
Movers
Home Page
Quotation
Information
Feedback
Information
Registered
Companies

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4.2.5 ACTIVITY DIAGRAM
Activity diagram for Administrator:
Login fail
Login Success
Exit
No No No
Yes Yes Yes
Valid
Agents
Review
Administrator Home Page
Agent Management Quotation Management Feedback Management
Select
Update,
Delete
Feedback
Review
Delete
Quotation
Review
Delete
Login

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Basic flow for Administrator is as follows:
1. Administrator enters his correct Login ID and password to enter in his Administrator
Home Page.
2. The condition is checked that weather the Login ID or password is correct or not if it fails
then it shows a message and redirect to login page again for entering the correct Login ID
and password.
3. If the Login is success then Administrator enters into his Home page for various
operations to perform.
4. Then he has to select one of the Modules from list Module.
5. When Agent Management is selected, he can view list of Agents that are registered over
this portal.
6. He selects one from them and does the operations such as addition, deletion, and updating
the agents and saves it to database.
7. These changes are permanent and can be viewed by others also.
8. When Quotation Management is selected, he can view list of Quotations that are placed
by user over this portal.
9. He selects one from them and view and if required delete it from database.
10. When Feedback Management is selected, he can view list of Feedback that are given by
user over this portal.
11. He selects one from them and view and if required delete it from database.
12. He also performs required operation according to feedback given from users.
13. At the end Administrator Logout from his Home page.

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Activity diagram for Agent:
No
Login Fail
Login Success
Exit
No
Profile
Details
Agent Home Page
Profile Quotation Registered Companies
Select
Add,
Update
Companies
Review
Quotation
Review
Registration
Valid
Login

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Basic flow for Agents is as follows:
1. Firstly an Agent has to register their company on this web portal by giving all his basic
information such as Company Name, Address, city, state, pin code, contact name, phone
number, email ID, password, service type, and mobile number.
2. When he successfully registers he has a login ID and password.
3. Agent enters his correct Login ID and password to enter in his Agent Home Page.
4. The condition is checked that weather the Login ID or password is correct or not if it fails
then it shows a message and redirect to login page again for entering the correct Login ID
and password.
5. If the Login is success then Agent enters into his Home page for various operations to
perform.
6. Then he has to select one of the Modules from list Module.
7. When Profile updating is selected, he can view his own information.
8. He does the operations such as addition, and updating the profile and saves it to database.
9. These changes are permanent and can be viewed by others also.
10. When Quotation is selected, he can view list of Quotations that are placed by user over
this portal.
11. He selects one from them and views the detailed information about quotation from
database.
12. When Registered Companies is selected, he can view list of all Registered Companies.
13. He selects one from them and view details of it from database.
14. He also directly communicates to the users who have placed the quotation to give
required services accordingly.
15. At the end Agent Logout from his Home page.

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Activity diagram for Client:
Exit
No No
Yes Yes
Exit
Agents
Review
Directory
Search Quotation Feedback
Select
Fill
Quotation
Quotation
Form
Home Page
Fill
Feedback
Feedback
Form
View Packers &
Movers

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Basic flow for Clients is as follows:
1. Firstly Clients enters into Home Page of our web portal where he can see all the basic
information about the web portal and services that he can access through this website.
2. For the search of the service providers he has to go to the Directory page where he can
search the service providers city vice and also view other useful information that are
provided through this website.
3. After entering to directory he has to select one of the Modules from list Module.
4. When Search Packers and Movers are selected, he can view list of all the available
Packers and Moving Companies.
5. When Quotation is selected, quotations Form is available.
6. He provides the information such as Name, Email ID, Mobile number, Service type, Shift
from, Shift to, service date, contact time, and other details by submitting Quotation.
7. When Feedback is selected, Feedback Form is available.
8. He provides the information such as Name, Email ID, Mobile number, Experience,
Comments, and other details by submitting Feedback.
9. At the end Client exits from the site.

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4.2.6 DATA FLOW DIAGRAM
Context level Data Flow Diagram:
All Rights
Enquiry
Registration
0 Context Level
Packers and Movers
Administrator Clients
Agent

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Level One Data Flow Diagram:
Give Save
Retrieve
Search FEEDBACK
Register
Give QUOTATION
Retrieve Save
View
Retrieve
Register AGENTS RECORD
Save
Update
LOGIN INFORMATION
Does Retrieve Save
0
Feedback
3
Agent
Registratio
2
Quotation
1
Search
Agents
4
Log in
Administrator
Clients
Agent

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Level Two Data Flow Diagram for Agents Record:
Registration
Registered
Profile Review
Do
Registered Company
Check Information
Valid Register
Search
Login Information Search
Delete/Update
Search
Registration
Form
Agents
Review
Log-in
GUI
Directory
Search
Packers &
Movers
Administrator
Clients
Agent

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Level Two Data Flow Diagram for Feedback:
Fill Feedback
Feedback
Given
Feedback
Information
Search Delete
Success
Check View/Delete
Valid
Log-in
Information
Feedback
Form
Quotation
Review Log-in
GUI
Administrator
Clients

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Level Two Data Flow Diagram for Quotation:
Fill Quotation
Quotation
Placed
Quotation
Information
View
Quotations
Search Delete
View
Check View/Delete
Valid
Log-in
Information
Quotation
Form
Quotation
Review Log-in
Form
Administrator
Clients
Agent

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CHAPTER 5
IMPLEMENTATION
AND TESTING

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5.1 IMPLEMENTATION PHASES
5.1.1 MODULE STRUCTURE
PACKERS AND MOVERS
HOME DIRECTORY LOGIN REGISTRATION
ABOUT US
CLIENTS
FAQ’s
SERVICES
Packing Services
Relocation Services
Moving services
Office Shifting
Unpacking Services
Loading Services
Unloading Services
SEARCH PACKERS & MOVERS
FEEDBACK
SERVICES
City Distances
Moving Calculator
Box Sizes
INFORMATION
For Individuals
For Moving Companies
Conversion Tables
Indian Electricity Guide
Distance and Height
Weight and Temperature
Measurement and Volume
ADMINISTRATOR
Feedback Management
Agent Management
Quotation Management
Service Management
AGENTS/COMPANIES
Registered Company
Review
Quotation Review
Profile Updating
New Registration
Feed Back

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Basic Modules Input and Output System:
1. Registration Module:
To access our services an Agent has first have to register to the system by providing all
the required information.
Input to this module:
1. Company Name
2. Address
3. City
4. State
5. Pin Code
6. Name
7. Phone Number
8. Email ID
9. Password
10. Service type
11. Mobile Number
Output of the module:
1. Register entry conformed or failure
2. Login Module:
To go to the required home page for various operation login is important.
Input to this module:
1. Login ID
2. Password
Output of the module:
1. Successful login or Login failure

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3. Search Module:
To get the suitable service provider user has to search it.
Input to this module:
1. City name
Output of the module:
1. Company Name
2. Address
3. City
4. State
5. Pin Code
6. Name
7. Phone Number
8. Email ID
9. Password
10. Service type
11. Mobile Number
4. Quotation Module
A client gives the quotation for required service seekers.
Input to this module:
1. Name
2. Service type
3. Email ID
4. Mobile Number
5. Shift from

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6. Shift to
7. Service Date
8. Contact Time
9. Details
Output of the module:
1. Quotation successfully placed.
5. Feedback Module
A Client also may give the feedback.
Input to this module:
1. Name
2. Company
3. Address
4. City
5. Pin Code
6. Email Id
7. Phone Number
8. Experience
9. Comments
Output of the module:
1. Feedback successfully given

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5.1.2 DATA MODELS
Login Data Model:
Column name Data Type Description
Name Varchar Name who Login
User_id Varchar Required User ID to Log in to System
Password Varchar Key for successful Login
Agent Data Model:
Column name Data Type Description
Name_org Varchar Name of the Organization or Company
Address Varchar Address of the Company Location
City Varchar City of the Company
State Varchar State of the Company
Pin_code Number Pin Code Number of the City
Name Varchar Name of the Person to Contact
Phone Number Valid Phone Number for communication
Email_ID Varchar Valid Email ID
Password Varchar Key for successful login
Service_type Varchar Type Services that the Company Provides
Mobile_no. Number Valid Mobile Number for communication

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Quotation Data Model:
Column name Data Type Description
Service_type Varchar Type Services that the Company Provides
Name Varchar Name of the Person to Contact
Email_ID Varchar Valid Email ID
Mobile_no. Number Valid Mobile Number for communication
Shift_from Varchar City from where to Shift
Shift_to Varchar City to Shift there
Service_Date Date The Date on which to shift
Contact_time Date The time when to meeting is to be done
Reference Varchar Reference of the person
Details Varchar Other Details that are required
Feedback data Model:
Column name Data Type Description
Name Varchar Name of the Person to Contact
Company Varchar Name of the Organization or Company
Address Varchar Address of the Company Location
City Varchar City of the Company
Pin_code Number Pin Code Number of the City
Email_ID Varchar Valid Email ID
Phone Number Valid Phone Number for communication
Experience Varchar Experience details if there
Comments Varchar Comments if he wishes

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5.1.3 DATA STORAGE SYSTEM
The Database Design and Disk Storage System:
HARD DISK
PACKERS & MOVERS
LOGIN
SCHEMA
Email-ID
Password
QUOTATION
SCHEMA
Name
Address
Phone No.
Email-ID
Service
Mobile No
Shift From
Shift to
Service Date
FEEDBACK
SCHEMA
Name
Address
City
Pin Code
Phone No.
Email-ID
Experience
Comments
AGENT
SCHEMA
Name
Address
City
State
Pin Code
Phone No.
Email-ID
Password
Service

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5.1.4 ENTITY RELATION DIAGRAM
Entity Relation Diagram:
1
N N
N
N N
N
N
N N
N
N 1
1
1
Client
Name City
Address
Has
Phone
Email_id
PACKERS &
MOVERS
Quotation Agents/Company
Has
Search
Gives
Gives
Review
Login
Does
Name org.
Address
City
State
Phone
Password Service Password User-ID
Service
Shift From
Shift to Service Date
Details
Name Experience
Comments
Feedback

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5.2 TEST CASES
5.2.1 WHITE BOX TESTING
Using the white-box testing techniques, a software engineer can design test case that [16]:
• Exercise independent paths within a module or unit
• Exercise logical decisions on both their true and false side
• Execute loops at their boundaries and within their operational bounds
• Exercise internal data structures to ensure their validity
5.2.2 UNIT TESTING
Code is written by people, and we make mistakes. Bugs to prevent us from shipping bugs
to our users, we test our software to verify that it works as it should. Java developers have
learned that not all testing is created equal. In addition to traditional functional testing, many
shops are adopting developer testing techniques such as unit testing. These leading craftsmen
create specific, automated tests to verify the accuracy and function of code while it's being
written - or even before it's written - because they want to catch bugs early. Better still, new tools
and processes make unit testing even more attractive to Java developers.
Unit Testing in Java is written to show how to write good tests — tests that are concise
and to the point, expressive, useful, and maintainable. Inspired by Roy Osherove's bestselling
The Art of Unit Testing, this focuses on tools and practices specific to the Java world. It
introduces you to emerging techniques like behavior-driven development and specification by
example, and shows you how to add robust practices into your toolkit.
If you're already doing unit testing, you'll learn the current state of the art, along with the
insights and experience of expert author Lasse Koskela. If these practices are new to you, you'll
get started on the right foot as you learn to write tests that build on more than a decade of
community experience [17].

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5.2.3 INTEGRATION TESTING
Once unit tested components are delivered we then integrate them together. These
“integrated” components are tested to weed out errors and bugs caused due to the integration. This is
a very important step in the Software Development Life Cycle.
It is possible that different programmers developed different components. A lot of bugs
emerge during the integration step. In most cases a dedicated testing team focuses on Integration
Testing [18].
Prerequisites for Integration Testing:
Before we begin Integration Testing it is important that all the components have been
successfully unit tested.
Integration Testing Steps:
Integration Testing typically involves the following Steps:
• Step 1: Create a Test Plan
• Step 2: Create Test Cases and Test Data
• Step 3: If applicable create scripts to run test cases
• Step 4: Once the components have been integrated execute the test cases
• Step 5: Fix the bugs if any and re test the code
• Step 6: Repeat the test cycle until the components have been successfully integrated
5.2.4 SYSTEM TESTING
The prerequisites for System Testing are:
• All the components should have been successfully Unit Tested
• All the components should have been successfully integrated and Integration
• Testing should be completed
• An Environment closely resembling the production environment should be created.
• When necessary, several iterations of System Testing are done in multiple environments.

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Steps needed to do System Testing:
The following steps are important to perform System Testing:
• Step 1: Create a System Test Plan
• Step 2: Create Test Cases
• Step 3: Carefully Build Data used as Input for System Testing
• Step 3: If applicable create scripts to
- Build environment and
- to automate Execution of test cases
• Step 4: Execute the test cases
• Step 5: Fix the bugs if any and re test the code
• Step 6: Repeat the test cycle as necessary
5.2.5 BLACK BOX TESTING
Black box testing takes an external perspective of the test object to derive test cases. These
tests can be functional or non-functional, though usually functional. The test designer selects valid
and invalid input and determines the correct output. There is no knowledge of the test object's
internal structure. This method of test design is applicable to all levels of software testing: unit,
integration, functional testing, system and acceptance. The higher the level, and hence the bigger and
more complex the box, the more one is forced to use black box testing to simplify. While this method
can uncover unimplemented parts of the specification, one cannot be sure that all existent paths are
tested [19].

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CHAPTER 6
OUTPUT SCREENS
AND CODING

6.1 SCREEN SHOTS AND TEST REPORT
This is the Home Page of our Website giving the basic information about our web portal and all
the useful links of other related pages are given in
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SCREEN SHOTS AND TEST REPORT
Figure 6.1: Home Page
This is the Home Page of our Website giving the basic information about our web portal and all
the useful links of other related pages are given in this page.
Packers and Movers 2012
This is the Home Page of our Website giving the basic information about our web portal and all

This is the Directory Page of our Website where user can search the different Packers and
Movers Companies available
companies and users.
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Figure 6.2: Directory Page
This is the Directory Page of our Website where user can search the different Packers and
Movers Companies available and also gives the other important services and useful tips for both
Packers and Movers 2012
This is the Directory Page of our Website where user can search the different Packers and
and also gives the other important services and useful tips for both

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Figure 6.3: Fraud Information Page
This is the Fraud Information Page of our Website giving the basic information about fraud
companies as the goods are precious to clients and awaking the users from frauds.

This is the Quotation Page of our Website by giving the suitable information user placed a
quotation and the available service provider may contact accordingly.
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Figure 6.4: Quotation Page
Page of our Website by giving the suitable information user placed a
quotation and the available service provider may contact accordingly.
Packers and Movers 2012
Page of our Website by giving the suitable information user placed a

This is the Feedback Page of our Website by giving the suitable information user gives
feedback to administrator for the future development.
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Figure 6.5: Feedback Page
This is the Feedback Page of our Website by giving the suitable information user gives
feedback to administrator for the future development.
Packers and Movers 2012
This is the Feedback Page of our Website by giving the suitable information user gives his

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Figure 6.6: Distance Calculator
Through Distance calculator user can calculate the distance between the Major cities of India.

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Figure 6.7: Moving Calculator
Packers and Movers 2012

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Figure 6.8: Box Size and Rate
Packers and Movers 2012

This Page provides the login facility for the registered Agents and Administrator. If the Agent is
a registered user then the login page directs to its Home page. Else shows the message that
entered Login ID and password is incorrect
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Figure 6.9: Login Page
This Page provides the login facility for the registered Agents and Administrator. If the Agent is
a registered user then the login page directs to its Home page. Else shows the message that
entered Login ID and password is incorrect.
Packers and Movers 2012
This Page provides the login facility for the registered Agents and Administrator. If the Agent is
a registered user then the login page directs to its Home page. Else shows the message that

Figure
The Administrator Home pages shows the links of the available modules and actions that an
administrator can perform. Under feedback management admin can see the feedback and delete
it. In Agent management he can se
agent’s information if required.
delete it.
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Figure 6.10: Administrator Home Page
The Administrator Home pages shows the links of the available modules and actions that an
administrator can perform. Under feedback management admin can see the feedback and delete
it. In Agent management he can see all the registered agents and can add, delete and update the
agent’s information if required. In Quotation management admin can see the Quotation and
Packers and Movers 2012
The Administrator Home pages shows the links of the available modules and actions that an
administrator can perform. Under feedback management admin can see the feedback and delete
e all the registered agents and can add, delete and update the
In Quotation management admin can see the Quotation and

Figure
Through Agent Management the Administrator see the list of all agents that are
web portal. Administrator choose
displayed and then he use to perform the operation over it and the c
permanent.
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Figure 6.11: Agent management Page
Through Agent Management the Administrator see the list of all agents that are
web portal. Administrator choose one out of them by writing e-mail id and the details will be
displayed and then he use to perform the operation over it and the changes done on database as
Packers and Movers 2012
Through Agent Management the Administrator see the list of all agents that are logged in this
mail id and the details will be
hanges done on database as

Figure
Through Quotation Management the Administrator sees the list of all Quotation that
over this web portal. Administrator choose one out of them by writing name and the details will
be displayed and then he use to perform the operation over it and the changes done on database
as permanent.
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Figure 6.12: Quotation management Page
Through Quotation Management the Administrator sees the list of all Quotation that
over this web portal. Administrator choose one out of them by writing name and the details will
be displayed and then he use to perform the operation over it and the changes done on database
Packers and Movers 2012
Through Quotation Management the Administrator sees the list of all Quotation that is places
over this web portal. Administrator choose one out of them by writing name and the details will
be displayed and then he use to perform the operation over it and the changes done on database

The Agent Home pages shows the links of the available modules and actions that an Agent
perform. Under Profile updating Agent can see his profile information and can update his
information if required. In Quotation can see the Quotation and contact to the client
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Figure 6.13: Agent Home Page
Home pages shows the links of the available modules and actions that an Agent
perform. Under Profile updating Agent can see his profile information and can update his
In Quotation can see the Quotation and contact to the client
Packers and Movers 2012
Home pages shows the links of the available modules and actions that an Agent can
perform. Under Profile updating Agent can see his profile information and can update his
In Quotation can see the Quotation and contact to the clients.

Through Profile Update the Agent can view its own Profile and make changes over it if required
and save the changes as permanent and it is then saved to database and the changes are viewed
by others also.
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Figure 6.14: Profile Update
Through Profile Update the Agent can view its own Profile and make changes over it if required
and save the changes as permanent and it is then saved to database and the changes are viewed
Packers and Movers 2012
Through Profile Update the Agent can view its own Profile and make changes over it if required
and save the changes as permanent and it is then saved to database and the changes are viewed

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6.2 IMPORTANT CODING
Coding for agent.jsp page:
<form action="agentdb.jsp">
<%@ page import="java.sql.*"%>
<%
String city=request.getParameter("txtSearch");
Class.forName("com.mysql.jdbc.Driver");
Connection con= DriverManager.getConnection("jdbc:mysql://localhost:3306/pnm","root","root");
PreparedStatement ps=con.prepareStatement("select nameorg, address,city,phnno,emailid from agent ");
ResultSet rs=ps.executeQuery();
%>
<table style="width: 100%" border="1" width="7" cellspacing="3" cellpadding="2"><tr>
<td style="width: 126px"><font color="red"><strong>Name </strong></font> </td>
<td style="width: 126px"> <font color="red"><strong>Address</strong></font> </td>
<td style="width: 126px"><font color="red"><strong>City</strong></font></td>
<td style="width: 126px"><font color="red"><strong>Contact No.</strong></font></td>
<td style="width: 126px"><font color="red"><strong>Email Id</strong></font></td>
</tr></table>
<%
while(rs.next())
{
%>
<table style="width: 100%" border="1" width="7" cellspacing="3" cellpadding="2"><tr>
<%
int i=0;
%>
<td style="width: 126px"><%out.println(rs.getString(1));%></td>
<td style="width: 126px"><%out.println(rs.getString(2));%></td>
<td style="width: 126px"><%out.println(rs.getString(3));%></td>

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<td style="width: 126px"><%out.println(rs.getString(4));%></td>
<td style="width: 126px"><%out.println(rs.getString(5));%></td>
</tr></table>
<% } %>
Coding for agent.java:
package pack;
import java.sql.*;
import java.io.IOException;
import java.io.PrintWriter;
import javax.servlet.ServletException;
import javax.servlet.http.HttpServlet;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
public class Feedback extends HttpServlet (
protected void processRequest(HttpServletRequest request, HttpServletResponse response)
throws ServletException, IOException {
response.setContentType("text/html;charset=UTF-8");
PrintWriter out = response.getWriter();
try { }
finally {
out.close();
}
}
/**
* Handles the HTTP <code>POST</code> method.
* @param request servlet request
* @param response servlet response
* @protected void doPost(HttpServletRequest request, HttpServletResponse response)

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throws ServletException, IOException {
response.setContentType("text/html;charset=UTF-8");
PrintWriter out = response.getWriter();
Connection con = null;
PreparedStatement ps = null;
ResultSet rs = null;
String name= request.getParameter("name");
String company=request.getParameter("txtCompany");
String address=request.getParameter("txtAddress");
String city=request.getParameter("txtCity");
String pin=request.getParameter("txtPin");
String email=request.getParameter("txtEmail");
String phone=request.getParameter("txtPhone");
String fax=request.getParameter("txtfax");
String experince=request.getParameter("exp");
String comments=request.getParameter("comments");
try{
Class.forName("com.mysql.jdbc.Driver");
con= DriverManager.getConnection("jdbc:mysql://localhost:3306/pnm","root","root");
ps= con.prepareStatement("Insert into feed Values(?,?,?,?,?,?,?,?,?,?)");
ps.setString(1,name);
ps.setString(2,company);
ps.setString(3,address);
ps.setString(4,city);
ps.setString(5,pin);
ps.setString(6,email);
ps.setString(7,phone);
ps.setString(8,fax);

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ps.setString(9,experince);
ps.setString(10,comments);
ps.executeUpdate();
con.close();
out.print("connection close");
response.sendRedirect("thankufeed.jsp");
}
catch (Exception e)
{
Out.println(“Error ”+ e.printStackTrace();) }
}
@Override
public String getServletInfo() {
return "Short description";
}
}
Coding for Login.jsp:
<script>
function validate(){
var userid=document.form.user.value;
var password=document.form.pass.value;
if(userid==" "){
alert("Enter Username!");
return false;
}
if(password==" "){
alert("Enter Password!");

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return false;
}
return true;
}
</script>
<form name="form" action="Login1" >
<table>
<tr><td>Username:</td><td><input type="text" name="userid"></td></tr>
<tr><td>Password:</td><td><input type="password" name="password"></td></tr>
<tr><td></td><td><input type="submit" value="Submit"></td></tr>
</table>
</form>
Coding for Login.java:
package pack;
import java.sql.*;
import java.io.IOException;
import java.io.PrintWriter;
import javax.servlet.ServletException;
import javax.servlet.http.HttpServlet;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
import javax.servlet.http.HttpSession;
/**
*
* @author sony
*/
public class Login1 extends HttpServlet {

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public Login1()
{
super();
}
/**
* Processes requests for both HTTP <code>GET</code> and <code>POST</code> methods.
* @param request servlet request
* @param response servlet response
* @throws ServletException if a servlet-specific error occurs
* @throws IOException if an I/O error occurs
*/
protected void processRequest(HttpServletRequest request, HttpServletResponse response)
throws ServletException, IOException {
response.setContentType("text/html;charset=UTF-8");
PrintWriter out = response.getWriter();
}
// <editor-fold defaultstate="collapsed" desc="HttpServlet methods. Click on the + sign on the left to edit the code.">
/**
* Handles the HTTP <code>GET</code> method.
* @param request servlet request
* @param response servlet response
* @throws ServletException if a servlet-specific error occurs
* @throws IOException if an I/O error occurs
*/
@Override
protected void doGet(HttpServletRequest request, HttpServletResponse response)
throws ServletException, IOException {

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processRequest(request, response);
}
/**
* Handles the HTTP <code>POST</code> method.
*/
protected void doPost(HttpServletRequest request, HttpServletResponse response)
throws ServletException, IOException {
response.setContentType("text/html;charset=UTF-8");
PrintWriter out = response.getWriter();
HttpSession session = request.getSession(true);
Connection con = null;
PreparedStatement ps = null;
ResultSet rs = null;
String userid = request.getParameter("userid");
String password=request.getParameter("password");
session.setAttribute("userid", userid);
out.print(userid);
// out.println("<input type = hidden name = userid value = userid+("userid")+ size = 10 / >");
if (userid==null || password==null)
response.sendRedirect("login");
try{
out.print("i m here ");
Class.forName("com.mysql.jdbc.Driver");
con= DriverManager.getConnection("jdbc:mysql://localhost:3306/pnm","root","root");
ps= con.prepareStatement("select * from login where userid='"+userid+"' and password='"+password+"'");
rs=ps.executeQuery();
{
int count=0;

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while(rs.next())
{
count++;
}
if(count>0)
{
if (userid.equals("admin") && password.equals("password"))
{
session.setAttribute("username",userid);
response.sendRedirect("admin.jsp");
}
else
{
session.setAttribute("username",userid);
response.sendRedirect("agents.jsp");
}
}
else
{
response.sendRedirect("login.jsp");
}
}
con.close();
}
catch(Exception e) { }
}
@Override
public String getServletInfo() {

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return "Short description";
}
}
Coding for agentupdate.jsp:
<%@ page import="java.sql.*"%>
<%
Connection con = null;
PreparedStatement ps = null;
ResultSet rs = null;
String name = request.getParameter("Search");
Class.forName("com.mysql.jdbc.Driver");
con= DriverManager.getConnection("jdbc:mysql://localhost:3306/pnm","root","root");
ps=con.prepareStatement("select nameorg, address,city,state,name,phnno,emailid from agent where emailid='"+name+"'");
rs=ps.executeQuery();
%>
<%
while(rs.next())
{
%>
<table width="90%" cellpsacing="2" cellpadding="2" border="0" bgcolor="c7e8ff">
<tr> <tr>
<td width="23%" height="30" align="right" valign="middle" bgcolor="#BFDFEE"><span>Company Name</span></td>
<td width="2%" height="30" align="center" valign="middle" bgcolor="#BFDFEE"><strong>:</strong></td>
<td width="75%" height="30" bgcolor="#BFDFEE"><span style="padding-left:10Px;">
<input name="nameorg" type="text" id="txtnameorg" value="<%out.println(rs.getString(1));%>" />

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<span id="rfvnameorg" style="color:Red;visibility:hidden;">*</span></span></td>
</tr>
<tr>
<td width="23%" height="30" align="right" valign="middle" bgcolor="#BFDFEE"><span>Address</span></td>
<td width="2%" height="30" align="center" valign="middle" bgcolor="#BFDFEE"><strong>:</strong></td>
<td width="75%" height="30" bgcolor="#BFDFEE"><span style="padding-left:10Px;">
<input name="add" type="text" id="txtAddress" value="<%out.println(rs.getString(2));%>" />
<span id="rfvAddress" style="color:Red;visibility:hidden;">*</span></span></td>
</tr>
<tr>
<td width="23%" height="30" align="right" valign="middle" bgcolor="#BFDFEE"><span>city</span></td>
<td width="2%" height="30" align="center" valign="middle" bgcolor="#BFDFEE"><strong>:</strong></td>
<td width="75%" height="30" bgcolor="#BFDFEE"><span style="padding-left:10Px;">
<input name="city" type="text" id="txtCity" value="<%out.println(rs.getString(3));%>" />
<span id="rfvCity" style="color:Red;visibility:hidden;">*</span></span></td>
</tr>
<tr>
<td width="23%" height="30" align="right" valign="middle" bgcolor="#BFDFEE"><span>State</span></td>
<td width="2%" height="30" align="center" valign="middle" bgcolor="#BFDFEE"><strong>:</strong></td>
<td width="75%" height="30" bgcolor="#BFDFEE"><span style="padding-left:10Px;">
<input name="state" type="text" id="txtState" value="<%out.println(rs.getString(4));%>" />
<span id="rfvState" style="color:Red;visibility:hidden;">*</span></span></td>
</tr>
<tr>

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<td width="23%" height="30" align="right" valign="middle" bgcolor="#BFDFEE"><span>Contact Person</span></td>
<td width="2%" height="30" align="center" valign="middle" bgcolor="#BFDFEE"><strong>:</strong></td>
<td width="75%" height="30" bgcolor="#BFDFEE"><span style="padding-left:10Px;">
<input name="namep" type="text" id="txtContperson" value="<%out.println(rs.getString(5));%>" />
<span id="rfvContperson" style="color:Red;visibility:hidden;">*</span></span></td>
</tr>
<tr>
<td width="23%" height="30" align="right" valign="middle" bgcolor="#BFDFEE"><span>Contact No.</span></td>
<td width="2%" height="30" align="center" valign="middle" bgcolor="#BFDFEE"><strong>:</strong></td>
<td width="75%" height="30" bgcolor="#BFDFEE"><span style="padding-left:10Px;">
<input name="phnno" type="text" id="txtContno" value="<%out.println(rs.getString(6));%>" />
<span id="rfvContno" style="color:Red;visibility:hidden;">*</span></span></td>
</tr>
<tr>
<td width="23%" height="30" align="right" valign="middle" bgcolor="#BFDFEE"><span>Email Id</span></td>
<td width="2%" height="30" align="center" valign="middle" bgcolor="#BFDFEE"><strong>:</strong></td>
<td width="75%" height="30" bgcolor="#BFDFEE"><span style="padding-left:10Px;">
<input name="mail" type="text" id="txtMail" value="<%out.println(rs.getString(7));%>" />
<span id="rfvMail" style="color:Red;visibility:hidden;">*</span></span></td>
</tr> </table>
<%
}
%>
<input type="submit" value="Delete" name="delete" />

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<td colspan="2" bgcolor="c7e8ff"> </td></tr>
</tbody></table>
</div>
Coding for agentupdate.java:
package pack;
import java.sql.*;
import java.io.IOException;
import java.io.PrintWriter;
import javax.servlet.ServletException;
import javax.servlet.http.HttpServlet;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
public class Update1 extends HttpServlet {
protected void processRequest(HttpServletRequest request, HttpServletResponse response)
throws ServletException, IOException {
response.setContentType("text/html;charset=UTF-8");
PrintWriter out = response.getWriter();
try {
} finally {
out.close();
}
}
@Override
protected void doPost(HttpServletRequest request, HttpServletResponse response)
throws ServletException, IOException {
// processRequest(request, response);
response.setContentType("text/html;charset=UTF-8");
PrintWriter out = response.getWriter();

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Connection con = null;
PreparedStatement ps = null;
ResultSet rs = null;
String nameorg = request.getParameter("name");
String address = request.getParameter("add");
String city=request.getParameter("city");
String state=request.getParameter("state");
String pin=request.getParameter("pin");
String name=request.getParameter("namec");
String phnno=request.getParameter("phnno");
String emailid=request.getParameter("mail");
String pass=request.getParameter("pass");
String sertype=request.getParameter("sertype");
try{
Class.forName("com.mysql.jdbc.Driver");
con= DriverManager.getConnection("jdbc:mysql://localhost:3306/pnm","root","root");
out.print("come");
ps= con.prepareStatement("UPDATE agent SET address=?,city=?,state=?,pin=?,name=?,phnno=? ,emailid=?,password=?,servicetype=? where nameorg='"+nameorg+"'");
ps.setString(1,address);
out.print("i m here");
ps.setString(2,city);
ps.setString(3,state);
ps.setString(4,pin);
ps.setString(5,name);
ps.setString(6,phnno);
ps.setString(7,emailid);
ps.setString(8,pass);

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ps.setString(9,sertype);
ps.executeUpdate();
out.print("no. of row effectet=");
con.close();
out.print("connection close");
response.sendRedirect("profileupdation.jsp");
}
catch (Exception e)
{
e.printStackTrace();
}
}
@Override
public String getServletInfo() {
return "Short description";
}
}
Coding for quotation.jsp:
<%@ page import="java.sql.*"%>
<%
String city=request.getParameter("txtCity");
Class.forName("com.mysql.jdbc.Driver");
Connection con= DriverManager.getConnection("jdbc:mysql://localhost:3306/pnm","root","root");
PreparedStatement ps=con.prepareStatement("select sertype,name,email,mobile,shiftfrom,shiftto,servicedate,contacttime,details from user where shiftfrom='"+city+"'");
ResultSet rs=ps.executeQuery();
%>
<table style="width: 100%" border="1" width="7" cellspacing="3" cellpadding="2">

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<tr>
<td style="width: 126px"><font color="red"><strong>Service</strong></font> </td>
<td style="width: 126px"> <font color="red"><strong> Name</strong></font> </td>
<td style="width: 126px"><font color="red"><strong>Mobile</strong></font></td>
<td style="width: 126px"><font color="red"><strong>Email</strong></font></td>
<td style="width: 126px"><font color="red"><strong>Shift From</strong></font></td>
<td style="width: 126px"><font color="red"><strong>Shift To</strong></font></td>
<td style="width: 126px"><font color="red"><strong>Service Date</strong></font></td>
<td style="width: 126px"><font color="red"><strong>Contact Time</strong></font></td>
<td style="width: 126px"><font color="red"><strong>details</strong></font></td>
</tr></table>
<%
while(rs.next())
{
%>
<table style="width: 100%" border="1" width="7" cellspacing="3" cellpadding="2"><tr>
<td style="width: 126px"><%out.println(rs.getString(1));%></td>
<td style="width: 126px"><%out.println(rs.getString(2));%></td>
<td style="width: 126px"><%out.println(rs.getString(3));%></td>
<td style="width: 126px"><%out.println(rs.getString(4));%></td>
<td style="width: 126px"><%out.println(rs.getString(5));%></td>
<td style="width: 126px"><%out.println(rs.getString(6));%></td>
<td style="width: 126px"><%out.println(rs.getString(7));%></td>
<td style="width: 126px"><%out.println(rs.getString(8));%></td>
<td style="width: 126px"><%out.println(rs.getString(9));%></td>
</tr></table>
<% } %>

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Coding for quotation.java:
package pack;
import java.sql.*;
import java.io.IOException;
import java.io.PrintWriter;
import javax.servlet.ServletException;
import javax.servlet.http.HttpServlet;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
public class viewquotation extends HttpServlet {
protected void processRequest(HttpServletRequest request, HttpServletResponse response)
throws ServletException, IOException {
response.setContentType("text/html;charset=UTF-8");
PrintWriter out = response.getWriter();
try {
} finally {
out.close();
}
}
@Override
protected void doPost(HttpServletRequest request, HttpServletResponse response)
throws ServletException, IOException {
response.setContentType("text/html;charset=UTF-8");
PrintWriter out = response.getWriter();
Connection con = null;
PreparedStatement ps = null;
ResultSet rs = null;
String name = request.getParameter("name");

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out.print(name);
try
{
Class.forName("com.mysql.jdbc.Driver");
con= DriverManager.getConnection("jdbc:mysql://localhost:3306/pnm","root","root");
ps=con.prepareStatement("Delete from user where name='"+name+"'");
ps.executeUpdate();
response.sendRedirect("reviewquotation.jsp");
}
catch(Exception e)
{
e.printStackTrace();
}
}
@Override
public String getServletInfo() {
return "Short description";
}
}

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CHAPTER 7
CONCLUSIONS

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7.1 CONCLUSION
According to requirement gathered and the technologies used to realize those
requirements are best utilized to achieve that functionality. The Packers and Movers Web Portal
gives a platform through which clients and different packing and moving companies can
communicate and use the services provided by this portal.
7.2 LIMITATION OF THE SYSTEM
Constraints:
• A System has limit users and agents.
• GUI is only in English.
• Application and forma is not responsible for entries provided may be wrong.
• There is no Payment modes is Provided for the Portal.
7.3 FUTURE SCOPE OF THE PROJECT
This application can be further used in developing many new applications such as
Property broker application. We can listed excellent packers movers and property brokers of
India. We can also list packers movers and other service providers of india according to the city
such as Agra, Ahmedabad, Allahabad, Ambala, Amritsar, Bangalore, Bhatinda, Bhopal,
Bhubaneshwar, Bikaner, Chandigarh, Chennai, Cochin, Coimbatore, Dehradun, Delhi,
Faridabad, Ghaziabad, Goa, Gurgaon, Gandhi Dham, Guwahati, Gwalior, Hissar, Hyderabad,
Indore, Jaipur, Jamnagar, Kanpur, Kolkata, Kurukshetra, Lucknow, Ludhiana, Madurai,
Mangalore, Mumbai, Nagpur, Noida, Panipat, Pathankot, Patiala, with their head offices or
branches which are considered reliable, trustworthy and efficient in providing packing moving
and other services.

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REFERENCES

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REFERENCE BOOKS
[1] "Programming Language Popularity", 2009, Retrieved 2009-01-16.
[2] "TIOBE Programming Community Index", 2009, Retrieved 2009-05-06.
[3] Gosling, James; and McGilton, Henry (May 1996). "The Java Language Environment".
[4] Gosling, James; Joy, Bill; Steele, Guy; and Bracha, Gilad. "The Java Language Specification, 2nd Edition".
[5] "Dr. Alan Kay on the Meaning of "Object-Oriented Programming"", 2003, Retrieved 11 February 2010.
[6] Beaulieu, Alan (April 2009). Mary E Treseler. ed. Learning SQL (2nd ed.).
[7] Darwen, Hugh (2005-04-15). "More on Relational Algebra versus Calculus".
[8] Codd, Edgar F (June 1970). "A Relational Model of Data for Large Shared Data Banks".
[9] ANSI/ISO/IEC International Standard (IS). Database Language SQL—Part 2: Foundation
(SQL/Foundation). 1999.
[10] "A Brief History of NetBeans", Netbeans.org.Retrieved 2008-05-17.
[11] "Web & Java EE", Netbeans.org.Retrieved 2008-05-17.
[12] "Apache Tomcat 7.0 - Changelog" Retrieved 2012-04-05
[13] "Apache Tomcat Versions", Retrieved 2011-11-12.
[14] Conformance: requirements and recommendations. W3.org. Retrieved on 2012-02-16.
[15] Tim Berners-Lee, "Information Management: A Proposal." CERN (March 1989, May 1990).
[16] Introduction, Code Coverage Analysis, Steve Cornett
[17] Binder Robert V. (1999) Testing Object Oriented System: Objects Pattern and Tools.
[18] Beizer, Boris (1990). Software Testing Techniques (Second ed.). New York: Van Nostrand Reinhold.
pp. 21,430. ISBN 0-442-20672-0
[19] Bach, James (June 1999). "Risk and Requirements-Based Testing" (PDF). Computer 32 (6): 113–114.
Retrieved 2008-08-19

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REFERENCE SITES
[20] http://www.w3schools.com
[21] http://www.wikipedia.com
[22] http://www.netbeans.org
[23] http://www.java.com
[24] http://www.packersandmover.com
[25] http://www.packersindia.com
[26] http://www.agrawalmovers.com
[27] http://www.moversindia.com
[28] http://www.mapesofindia.com
[29] http://www.moversindia.com
[30] java.com/en/download/index.jsp
[31] docs.oracle.com/javase/tutorial/
[32] ww.roseindia.net/java/
[33] www.netbeans.org/

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GLOSSARY

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GLOSSARY
JSP : Java Server Page
Admin : Administrator
MMI : Man Machine Interface
C2D : Core to Duo Processor
IDE : Integrated Development Environment
SQL : Structured Query Language
HTML : Hyper Text Markup Language
SDLC : Software Development Life Cycle
UML : Unified Modeling Language
GUI : Graphical User Interface
H/W : Hardware
S/W : Software
CPU : Central Processing Unit
DFD : Data Flow Diagram
UML : Unified Modeling Language
WBS : Work Breakdown Structure
DVD : Digital Versatile Disk
RAM : Random Access Memory

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APPENDICES

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APPENDICES
Appendices include complete DVD with all the applications required for the proper working of
the application.
The DVD contains:
1. Software to run the project.
2. Project Source Code
3. Read me document for initial information
4. Prerequisites and environment to run Project properly.