Package/Envelope Freight Expedited Office/Print …faculty.jsd.claremont.edu/emorhardt/137/Corporate...

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Español | Customer Support | FedEx Locations Text Size: Package/Envelope Freight Expedited Office/Print Services Hushkit Information Printer-Friendly FedEx & the Environment People around the world are demanding a better environment, cleaner, safer and quieter. Starting on December 31, 1994, Stage 3 Noise Standards in the United States and Europe began requiring airlines to begin phasing out operations of their noisier Stage 2 fleets. As of the year 2000, operation of Stage 2 aircraft in the continental United States is prohibited with few exceptions. In Europe and Canada, a similar phase-out schedule took place in 2002. In 1993, Pratt & Whitney estimated the cost of replacing the more than 2000 JT8D powered B727s, B737s, and DC-9s in service, at more than $130 Billion, a major financial hurdle for the Airline industry at the time. Anticipating the high cost of compliance, Federal Express, the world's largest operator of B727s, joined forces with Pratt & Whitney in 1986 to develop a cost-effective Stage 3 Noise solution for the B727s. After thousands of engineering man hours and hundreds of test flights, FedEx has introduced FedEx Stage 3 Kits for all B727 models at maximum takeoff weights up to 204,500 lbs. In addition to installing FedEx Stage 3 Kits on its own B727 fleet, FedEx has offered this cost effective noise solution to other B727 owners and operators around the world since 1990 and more than 725 FedEx Stage 3 Kits have been delivered to date. This has allowed these companies to operate as good corporate neighbors at local airports while preserving their investment in their B727 fleets. Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedex.com Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law. All rights reserved.© 1995- FedEx Cleaner Environment - FedEx and the Natural Environment - Airplane Noise http://www.fedex.com/us/hushkit/environment/ [1/26/2009 12:44:12 PM] Ship Track Manage Business Solutions

Transcript of Package/Envelope Freight Expedited Office/Print …faculty.jsd.claremont.edu/emorhardt/137/Corporate...

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Hushkit Information

Printer-Friendly FedEx amp the EnvironmentPeople around the world are demanding a better environment cleaner safer and quieter Starting on December 31 1994 Stage 3 Noise Standards in the United States and Europe began requiring airlines to begin phasing out operations of their noisier Stage 2 fleets

As of the year 2000 operation of Stage 2 aircraft in the continental United States is prohibited with few exceptions In Europe and Canada a similar phase-out schedule took place in 2002

In 1993 Pratt amp Whitney estimated the cost of replacing the more than 2000 JT8D powered B727s B737s and DC-9s in service at more than $130 Billion a major financial hurdle for the Airline industry at the time

Anticipating the high cost of compliance Federal Express the worlds largest operator of B727s joined forces with Pratt amp Whitney in 1986 to develop a cost-effective Stage 3 Noise solution for the B727s After thousands of engineering man hours and hundreds of test flights FedEx has introduced FedEx Stage 3 Kits for all B727 models at maximum takeoff weights up to 204500 lbs

In addition to installing FedEx Stage 3 Kits on its own B727 fleet FedEx has offered this cost effective noise solution to other B727 owners and operators around the world since 1990 and more than 725 FedEx Stage 3 Kits have been delivered to date This has allowed these companies to operate as good corporate neighbors at local airports while preserving their investment in their B727 fleets

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

Cleaner Environment - FedEx and the Natural Environment - Airplane Noise

httpwwwfedexcomushushkitenvironment [1262009 124412 PM]

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Track

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Business Solutions

Track Find Locations

Help

Track ShipmentsFedEx Office Orders

Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line)

You can also track FedEx Office orders by entering order numbers

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Rastrear Localice una Ubicacioacuten

Ayuda

Rastrear enviacuteos

Ingrese cualquier combinacioacuten de hasta 30 nuacutemeros de rastreo o nuacutemero de Etiqueta de Puerta FedEx (uno por liacutenea)

Noticias

Actualizacioacuten importante de los recargos por combustible

Maacutes noticias

Paacutegina principal global | FedEx Mobile | Informacioacuten del servicio | Acerca de FedEx | Carreras | Teacuterminos de uso de fedexcom | Poliacutetica de privacidad | Indice | Este sitio estaacute protegido por las leyes de derechos de autor y de marca comercial en virtud de las leyes de los Estados Unidos e internacionales Todos los derechos reservadoscopy 1995-2009 FedEx

English | Comuniacutequese con nosotros Tamantildeo del texto

PaquetesSobres Maacutes Servicios (Ingleacutes) Servicios de OficinaImpresioacuten

Centro de Bienvenida

ID de usuario iquestOlvido

Contrasentildea iquestOlvido

Deseo

Recuerde mi IDClientes nuevos

Comience hoy Obtenga informacioacuten para comenzar y hacer enviacuteos Inscriacutebase en fedexcom Abra una cuenta

Haga el cambio de DHL maacutes faacutecil Elija FedEx Ir

Recursos

Servicios Ofrecidos

FedEx Tracking - FedEx Shipping - FedEx Web Site

httpwwwfedexcomus_espanol [1262009 124418 PM]

Enviar

Rastrear

Administrar

>

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Customer SupportFedEx is committed to delivering quality service especially when you need support Just e-mail write or call us at 1800GoFedEx 18004633339 Better yet find the answers to frequently asked questions (FAQs) right here online

FedEx ExpressFedEx Ground

Call or write FedEx Express or FedEx Ground Contact us in other countries

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Call or write FedEx Freight Call or write FedEx National LTL

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Call or write FedEx Office

Not sure which FedEx company to contact

Use these descriptions to select the right FedEx company

Need to Ship Packages Envelopes Now

Create a label for your FedEx Express or FedEx Ground shipment online

Call 1800GoFedEx

Connect with Customer Service in English or Spanish Call 1800GoFedEx 18004633339 Need a faster freight delivery For expedite shipments weighing more than 150 lbs call FedEx Expedited Freight ServicesSM

Looking for information on e-mail fraud

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PackageEnvelope Freight Expedited OfficePrint Services

Find FedEx Locations Help

1 Enter location details 2 Location results

Service Update During the Presidential Inauguration Learn more Denotes required field Schedule a pickup | Clear all fields

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OR Address

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OR Phone no

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyFreight Services

Choose FedEx for reliable delivery of freight shipments more than 150 lbs in the US and internationally

Your Shipping Need Our ServiceUrgent delivery FedEx Custom Criticalreg

Time-critical and specialty-freight delivery by surface and air in the US Canada and Mexico and worldwide expedited air solutions FedEx Expedited Freight Servicesreg Multiple FedExreg services for time-critical shipments requiring faster service in the contiguous US Mexico and worldwide by air

Time-definite delivery FedEx SameDayreg Freight mdash US Same-day freight delivery in the US FedEx Expressreg Freight mdash US Time-definite express freight delivery in the US FedEx Express Freight mdash International Time-definite express freight delivery for more than 130 countries and territories FedEx Express Multiweightreg Pricing Delivery of multiple-piece shipments within the US with a total weight of 100 lbs or more

Day-definite delivery FedEx Freightreg For fast-cycle logistics with regional next- and second-day service including accelerated service in 3 days or more FedEx National LTLSM For planned inventory replenishment with long-haul service at a competitive value FedEx Trade Networksreg Full-container load (FCL) and less-than-container load (LCL) ocean cargo solutions and air freight forwarding for major world markets FedEx Truckload BrokerageSM Full-truckload shipping solutions FedEx Ground Multiweightreg Pricing Delivery of multiple-piece shipments in the US with a total shipment weight of 200 lbs or more FedEx International Ground MultiweightTM Pricing Delivery of multiple-piece shipments to Canada and Puerto Rico with a total weight of 150 lbs or more

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Freight Services - Freight Shipping Services - FedEx Freight Heavy

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Expedited Services

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PackageEnvelope Freight Expedited OfficePrint Services

FedEx Express SameDay

Rush delivery service for your most urgent shipments

Service within US only all 50 states call 18003995999

Packages up to 70 lbs each with no side exceeding 48

Proactive monitoring and notification Money back guarantee (see the FedEx

Service Guide)

Call 18003995999 Learn moregtgt

FedEx International Next Flight

Fastest FedEx international delivery within hours from the US and Puerto Rico to major cities worldwide call 18009747333

Door-to-door customs-cleared service to more than 220 countries

Packages up to 2200 lbs each (more with approval) and up to 48 (L) X 48 (W) X 70 (H)

Proactive monitoring and notification Money back guarantee (see the FedEx

Service Guide)Call 18009747333 Learn more gtgt

FedEx Custom Critical Surface and Air Expedite

Same-day and next-day time-specific deliveries for critical freight

Exclusive-use nonstop door-to-door services

Air charters premium air freight and blended surfaceair services for domestic and international shipments

For surfaceair solutions call 18662746117 Learn moregtgt

FedEx Expedited Freight Services

One-call access to the complete portfolio of expedited freight services from FedEx

Your solution if you are unsure of which service you need

Options for shipments requiring faster delivery than your standard services or to meet your unique shipping needs

Call 18662746115 Learn moregtgt

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httpwwwfedexcomussameday [1262009 124434 PM]

Welcome to FedEx Office This is your destination for printing document services and much more Take advantage of products and features to meet your personal and business needs

Quick Access

Print Online

Packing amp Shipping Services

Signs amp Banners

Business Cards amp Letterhead

Business Solutions

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Print Online

Help

Full Color Brochures

Print professional documents like the sample above right from your desk thanks to FedEx Office Print Online

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FedEx Office - Online Printing - Copy Print Pack and Ship

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Print OnlineWith FedEx Office Print Online you can print professional documents without even leaving your desk Itrsquos that easy

Print Online

Packing and Shipping

Copy Services

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| |Monday January 26 2009 Customer Support FedEx Locations A A A

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Click here to check out FedEx shipping services at fedexcom

FedEx Office - Online Printing - Copy Print Pack and Ship

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Hushkit Information

Printer-Friendly HushkitAre You Stage 3 Ready As of December 31 1999 noisier Stage 2 aircraft are not eligible for operation in US airspace However that doesnt mean you have to abandon your B727 cash cow Despite the FAA mandate your B727 can still be an economical performer for many years to come with the FedEx Stage 3 Kit

World-Class Support The modular design of our Stage 3 kits makes installation convenient and cost-effective

The Best in B727 Noise Reduction Our system offers a proven cost-effective and reliable way to extend the life of B727s

Whats New Check out whats new

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FAA Regulations - Noise Reduction Products - Hushkit

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PackageEnvelope Freight Expedited OfficePrint Services

Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

Access to FedExreg services and information while on the move

The ability to process your shipments remotely The convenience of creating a label from your mobile device

What youll need

A mobile device (such as a cell phone PDA or iPhone) with Internet access

A device-appropriate Web browser such as Opera Opera

Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

Wireless Shipping Solutions

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Wireless Shipping Solutions

Mini Pocket Internet Explorer Blazer or Openwave

See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

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Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

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FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

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FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

Get Started Ship Now

Open an Account

Get Rates

Quick Links Solutions Tool

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Terms amp Conditions amp Tariff

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Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

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FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

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More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

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FedEx | About FedEx

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Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

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FedEx | About FedEx

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FedEx | About FedEx

Online Offers Print Online

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Contact Us

Shipping Services Ship

Track

Address Book

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About FedEx

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Using FedEx Global Home

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This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

DividendsSplits

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Request Documents Statistical Book Q2 FY09

(PDF 101K) (Excel 415K)

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3 Mo 6 Mo 1 Yr

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FedEx | Investor Relations

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FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

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>

FedEx Careers bull Job Locator

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Espantildeol | Customer Support | FedEx Locations

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Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Track - Track Shipments - Track A FedEx Shipment

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

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Ship

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Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Customer Support - Contact Customer Service
    • FedExcom | Dropoff Locator | Find FedEx Locations
    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
    • Expedited Services
    • FedEx Office - Online Printing - Copy Print Pack and Ship
    • FAA Regulations - Noise Reduction Products - Hushkit
    • Wireless Shipping Solutions
    • FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom
    • FedEx | Investor Relations
    • FedEx | Legal
    • FedEx Insight - FedEx Ship Manager - My FedEx
    • FedEx Site Map
    • FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location
    • FedEx Track - Track Shipments - Track A FedEx Shipment
    • FedEx Account - Manage My Account - FedEx Online Billing
    • FedEx Business Solutions
      • designcdtcom
        • FedEx | About FedEx
          • hodesiqcom
            • FedEx Careers bull Job Locator
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                                                                                                                                                                                                                                                4. f4 [All Job Categories]
                                                                                                                                                                                                                                                5. f5 [All Companies]
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Track Find Locations

Help

Track ShipmentsFedEx Office Orders

Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line)

You can also track FedEx Office orders by entering order numbers

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httpwwwfedexcomus [1262009 124415 PM]

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Rastrear Localice una Ubicacioacuten

Ayuda

Rastrear enviacuteos

Ingrese cualquier combinacioacuten de hasta 30 nuacutemeros de rastreo o nuacutemero de Etiqueta de Puerta FedEx (uno por liacutenea)

Noticias

Actualizacioacuten importante de los recargos por combustible

Maacutes noticias

Paacutegina principal global | FedEx Mobile | Informacioacuten del servicio | Acerca de FedEx | Carreras | Teacuterminos de uso de fedexcom | Poliacutetica de privacidad | Indice | Este sitio estaacute protegido por las leyes de derechos de autor y de marca comercial en virtud de las leyes de los Estados Unidos e internacionales Todos los derechos reservadoscopy 1995-2009 FedEx

English | Comuniacutequese con nosotros Tamantildeo del texto

PaquetesSobres Maacutes Servicios (Ingleacutes) Servicios de OficinaImpresioacuten

Centro de Bienvenida

ID de usuario iquestOlvido

Contrasentildea iquestOlvido

Deseo

Recuerde mi IDClientes nuevos

Comience hoy Obtenga informacioacuten para comenzar y hacer enviacuteos Inscriacutebase en fedexcom Abra una cuenta

Haga el cambio de DHL maacutes faacutecil Elija FedEx Ir

Recursos

Servicios Ofrecidos

FedEx Tracking - FedEx Shipping - FedEx Web Site

httpwwwfedexcomus_espanol [1262009 124418 PM]

Enviar

Rastrear

Administrar

>

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Customer SupportFedEx is committed to delivering quality service especially when you need support Just e-mail write or call us at 1800GoFedEx 18004633339 Better yet find the answers to frequently asked questions (FAQs) right here online

FedEx ExpressFedEx Ground

Call or write FedEx Express or FedEx Ground Contact us in other countries

FedEx Freight

Call or write FedEx Freight Call or write FedEx National LTL

FedEx Office

Call or write FedEx Office

Not sure which FedEx company to contact

Use these descriptions to select the right FedEx company

Need to Ship Packages Envelopes Now

Create a label for your FedEx Express or FedEx Ground shipment online

Call 1800GoFedEx

Connect with Customer Service in English or Spanish Call 1800GoFedEx 18004633339 Need a faster freight delivery For expedite shipments weighing more than 150 lbs call FedEx Expedited Freight ServicesSM

Looking for information on e-mail fraud

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FedEx Custom Critical

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Call or write FedEx Trade Networks Contact us in other countries

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Call or write FedEx Global Supply Chain Services

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PackageEnvelope Freight Expedited OfficePrint Services

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1 Enter location details 2 Location results

Service Update During the Presidential Inauguration Learn more Denotes required field Schedule a pickup | Clear all fields

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OR Address

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FedEx staffed open 24 hours today Search by additional shipping services and options

Saturday service

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FedExcom | Dropoff Locator | Find FedEx Locations

httpwwwfedexcomDropoffstart (1 of 2) [1262009 124428 PM]

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FedExcom | Dropoff Locator | Find FedEx Locations

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httpwwwfedexcomDropoffstart (2 of 2) [1262009 124428 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyFreight Services

Choose FedEx for reliable delivery of freight shipments more than 150 lbs in the US and internationally

Your Shipping Need Our ServiceUrgent delivery FedEx Custom Criticalreg

Time-critical and specialty-freight delivery by surface and air in the US Canada and Mexico and worldwide expedited air solutions FedEx Expedited Freight Servicesreg Multiple FedExreg services for time-critical shipments requiring faster service in the contiguous US Mexico and worldwide by air

Time-definite delivery FedEx SameDayreg Freight mdash US Same-day freight delivery in the US FedEx Expressreg Freight mdash US Time-definite express freight delivery in the US FedEx Express Freight mdash International Time-definite express freight delivery for more than 130 countries and territories FedEx Express Multiweightreg Pricing Delivery of multiple-piece shipments within the US with a total weight of 100 lbs or more

Day-definite delivery FedEx Freightreg For fast-cycle logistics with regional next- and second-day service including accelerated service in 3 days or more FedEx National LTLSM For planned inventory replenishment with long-haul service at a competitive value FedEx Trade Networksreg Full-container load (FCL) and less-than-container load (LCL) ocean cargo solutions and air freight forwarding for major world markets FedEx Truckload BrokerageSM Full-truckload shipping solutions FedEx Ground Multiweightreg Pricing Delivery of multiple-piece shipments in the US with a total shipment weight of 200 lbs or more FedEx International Ground MultiweightTM Pricing Delivery of multiple-piece shipments to Canada and Puerto Rico with a total weight of 150 lbs or more

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

Freight Services - Freight Shipping Services - FedEx Freight Heavy

httpwwwfedexcomusfreightportal [1262009 124432 PM]

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Expedited Services

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

FedEx Express SameDay

Rush delivery service for your most urgent shipments

Service within US only all 50 states call 18003995999

Packages up to 70 lbs each with no side exceeding 48

Proactive monitoring and notification Money back guarantee (see the FedEx

Service Guide)

Call 18003995999 Learn moregtgt

FedEx International Next Flight

Fastest FedEx international delivery within hours from the US and Puerto Rico to major cities worldwide call 18009747333

Door-to-door customs-cleared service to more than 220 countries

Packages up to 2200 lbs each (more with approval) and up to 48 (L) X 48 (W) X 70 (H)

Proactive monitoring and notification Money back guarantee (see the FedEx

Service Guide)Call 18009747333 Learn more gtgt

FedEx Custom Critical Surface and Air Expedite

Same-day and next-day time-specific deliveries for critical freight

Exclusive-use nonstop door-to-door services

Air charters premium air freight and blended surfaceair services for domestic and international shipments

For surfaceair solutions call 18662746117 Learn moregtgt

FedEx Expedited Freight Services

One-call access to the complete portfolio of expedited freight services from FedEx

Your solution if you are unsure of which service you need

Options for shipments requiring faster delivery than your standard services or to meet your unique shipping needs

Call 18662746115 Learn moregtgt

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomussameday [1262009 124434 PM]

Welcome to FedEx Office This is your destination for printing document services and much more Take advantage of products and features to meet your personal and business needs

Quick Access

Print Online

Packing amp Shipping Services

Signs amp Banners

Business Cards amp Letterhead

Business Solutions

Cards amp Calendars

Print Online

Help

Full Color Brochures

Print professional documents like the sample above right from your desk thanks to FedEx Office Print Online

Get started

Track Print Jobs

Help

Enter print job or shipment tracking

Track

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Help

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Go

FedEx Office - Online Printing - Copy Print Pack and Ship

httpwwwfedexcomusoffice (1 of 2) [1262009 124441 PM]

Print OnlineWith FedEx Office Print Online you can print professional documents without even leaving your desk Itrsquos that easy

Print Online

Packing and Shipping

Copy Services

Posters

Banners

Direct Mail

Business Cards

Brochures

Presentations

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Home

| |Monday January 26 2009 Customer Support FedEx Locations A A A

Copy amp Print

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Click here to check out FedEx shipping services at fedexcom

FedEx Office - Online Printing - Copy Print Pack and Ship

My FedEx Rewards Advanced search International locations

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Online Offers Print Online

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under US and International law All rights reserved copy 1995-2009 FedEx

httpwwwfedexcomusoffice (2 of 2) [1262009 124441 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Hushkit Information

Printer-Friendly HushkitAre You Stage 3 Ready As of December 31 1999 noisier Stage 2 aircraft are not eligible for operation in US airspace However that doesnt mean you have to abandon your B727 cash cow Despite the FAA mandate your B727 can still be an economical performer for many years to come with the FedEx Stage 3 Kit

World-Class Support The modular design of our Stage 3 kits makes installation convenient and cost-effective

The Best in B727 Noise Reduction Our system offers a proven cost-effective and reliable way to extend the life of B727s

Whats New Check out whats new

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FAA Regulations - Noise Reduction Products - Hushkit

httpwwwfedexcomushushkit [1262009 124444 PM]

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Business Solutions

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

Access to FedExreg services and information while on the move

The ability to process your shipments remotely The convenience of creating a label from your mobile device

What youll need

A mobile device (such as a cell phone PDA or iPhone) with Internet access

A device-appropriate Web browser such as Opera Opera

Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

Wireless Shipping Solutions

httpwwwfedexcomussolutionsmobileoverviewhtml (1 of 2) [1262009 124448 PM]

Ship

Track

Manage

Business Solutions

Wireless Shipping Solutions

Mini Pocket Internet Explorer Blazer or Openwave

See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomussolutionsmobileoverviewhtml (2 of 2) [1262009 124448 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

Related Links

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

httpwwwfedexcomusservices (1 of 2) [1262009 124452 PM]

Ship

Track

Manage

Business Solutions

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

Get Started Ship Now

Open an Account

Get Rates

Quick Links Solutions Tool

Fuel Surcharge

Terms amp Conditions amp Tariff

Government Shipping

Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomusservices (2 of 2) [1262009 124452 PM]

FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

Careers

More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

Latest News

Learn more

Learn more

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (3 of 4) [1262009 124500 PM]

FedEx | About FedEx

Online Offers Print Online

Direct Mail Services

Signs amp Banners

Customer Support Business Inquiries

Contact Us

Shipping Services Ship

Track

Address Book

Company Information Service Info

Careers

About FedEx

Investor Relations

Using FedEx Global Home

Terms of Use

Privacy Policy

Site Map

This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

httpaboutfedexdesigncdtcom (4 of 4) [1262009 124500 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

DividendsSplits

Key Facts

Financial Goals

Acquisition History

Investment Calculator

Analyst Coverage

Direct Purchase CORPORATE GOVERNANCE

FINANCIAL DOCUMENTS

Annual Reports

Earnings Releases

SEC Filings

Request Documents Statistical Book Q2 FY09

(PDF 101K) (Excel 415K)

INVESTOR SERVICES

Investor News

Email Alerts Events

Investor FAQs

Glossary

Contact Us

Site Map

3 Mo 6 Mo 1 Yr

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

httpwwwfedexcomusinvestorrelations [1262009 124503 PM]

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Track

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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Track

Manage

Business Solutions

FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (1 of 2) [1262009 124515 PM]

>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (2 of 2) [1262009 124515 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (1 of 7) [1262009 124520 PM]

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Track

Manage

Business Solutions

FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (2 of 7) [1262009 124520 PM]

FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Track - Track Shipments - Track A FedEx Shipment

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

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Ship

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Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Customer Support - Contact Customer Service
    • FedExcom | Dropoff Locator | Find FedEx Locations
    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
    • Expedited Services
    • FedEx Office - Online Printing - Copy Print Pack and Ship
    • FAA Regulations - Noise Reduction Products - Hushkit
    • Wireless Shipping Solutions
    • FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom
    • FedEx | Investor Relations
    • FedEx | Legal
    • FedEx Insight - FedEx Ship Manager - My FedEx
    • FedEx Site Map
    • FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location
    • FedEx Track - Track Shipments - Track A FedEx Shipment
    • FedEx Account - Manage My Account - FedEx Online Billing
    • FedEx Business Solutions
      • designcdtcom
        • FedEx | About FedEx
          • hodesiqcom
            • FedEx Careers bull Job Locator
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Rastrear Localice una Ubicacioacuten

Ayuda

Rastrear enviacuteos

Ingrese cualquier combinacioacuten de hasta 30 nuacutemeros de rastreo o nuacutemero de Etiqueta de Puerta FedEx (uno por liacutenea)

Noticias

Actualizacioacuten importante de los recargos por combustible

Maacutes noticias

Paacutegina principal global | FedEx Mobile | Informacioacuten del servicio | Acerca de FedEx | Carreras | Teacuterminos de uso de fedexcom | Poliacutetica de privacidad | Indice | Este sitio estaacute protegido por las leyes de derechos de autor y de marca comercial en virtud de las leyes de los Estados Unidos e internacionales Todos los derechos reservadoscopy 1995-2009 FedEx

English | Comuniacutequese con nosotros Tamantildeo del texto

PaquetesSobres Maacutes Servicios (Ingleacutes) Servicios de OficinaImpresioacuten

Centro de Bienvenida

ID de usuario iquestOlvido

Contrasentildea iquestOlvido

Deseo

Recuerde mi IDClientes nuevos

Comience hoy Obtenga informacioacuten para comenzar y hacer enviacuteos Inscriacutebase en fedexcom Abra una cuenta

Haga el cambio de DHL maacutes faacutecil Elija FedEx Ir

Recursos

Servicios Ofrecidos

FedEx Tracking - FedEx Shipping - FedEx Web Site

httpwwwfedexcomus_espanol [1262009 124418 PM]

Enviar

Rastrear

Administrar

>

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Customer SupportFedEx is committed to delivering quality service especially when you need support Just e-mail write or call us at 1800GoFedEx 18004633339 Better yet find the answers to frequently asked questions (FAQs) right here online

FedEx ExpressFedEx Ground

Call or write FedEx Express or FedEx Ground Contact us in other countries

FedEx Freight

Call or write FedEx Freight Call or write FedEx National LTL

FedEx Office

Call or write FedEx Office

Not sure which FedEx company to contact

Use these descriptions to select the right FedEx company

Need to Ship Packages Envelopes Now

Create a label for your FedEx Express or FedEx Ground shipment online

Call 1800GoFedEx

Connect with Customer Service in English or Spanish Call 1800GoFedEx 18004633339 Need a faster freight delivery For expedite shipments weighing more than 150 lbs call FedEx Expedited Freight ServicesSM

Looking for information on e-mail fraud

Learn more about unauthorized use of FedEx business names service marks and logos

FedEx Custom Critical

Call or write FedEx Custom Critical

FedEx Trade Networks

Call or write FedEx Trade Networks Contact us in other countries

FedEx Supply Chain Services

Call or write FedEx Global Supply Chain Services

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx Customer Support - Contact Customer Service

httpwwwfedexcomuscustomersupport [1262009 124421 PM]

Ship

Track

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Business Solutions

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Find FedEx Locations Help

1 Enter location details 2 Location results

Service Update During the Presidential Inauguration Learn more Denotes required field Schedule a pickup | Clear all fields

Your Location Help

ZIP

OR Address

City

State

OR Phone no

-

Area code(Cannot search using cell phone numbers)

Need to find an international location

International locations FedEx FedEx Kinkos

Show Me These Types of Locations Help

FedEx staffed

FedEx Kinkos

Self-service

FedEx Authorized ShipCenter reg

Filter Your Search by FedEx Services Help

Express drop-off after within miles

FedEx staffed open 24 hours today Search by additional shipping services and options

Saturday service

Hold at location

Saturday Hold at location

Dangerous goods

Location accepts cash

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Package supplies available

Packing services Search by FedEx Kinkos services

FedExcom | Dropoff Locator | Find FedEx Locations

httpwwwfedexcomDropoffstart (1 of 2) [1262009 124428 PM]

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FedExcom | Dropoff Locator | Find FedEx Locations

Signs and Graphics

SonyPicture Station

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httpwwwfedexcomDropoffstart (2 of 2) [1262009 124428 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyFreight Services

Choose FedEx for reliable delivery of freight shipments more than 150 lbs in the US and internationally

Your Shipping Need Our ServiceUrgent delivery FedEx Custom Criticalreg

Time-critical and specialty-freight delivery by surface and air in the US Canada and Mexico and worldwide expedited air solutions FedEx Expedited Freight Servicesreg Multiple FedExreg services for time-critical shipments requiring faster service in the contiguous US Mexico and worldwide by air

Time-definite delivery FedEx SameDayreg Freight mdash US Same-day freight delivery in the US FedEx Expressreg Freight mdash US Time-definite express freight delivery in the US FedEx Express Freight mdash International Time-definite express freight delivery for more than 130 countries and territories FedEx Express Multiweightreg Pricing Delivery of multiple-piece shipments within the US with a total weight of 100 lbs or more

Day-definite delivery FedEx Freightreg For fast-cycle logistics with regional next- and second-day service including accelerated service in 3 days or more FedEx National LTLSM For planned inventory replenishment with long-haul service at a competitive value FedEx Trade Networksreg Full-container load (FCL) and less-than-container load (LCL) ocean cargo solutions and air freight forwarding for major world markets FedEx Truckload BrokerageSM Full-truckload shipping solutions FedEx Ground Multiweightreg Pricing Delivery of multiple-piece shipments in the US with a total shipment weight of 200 lbs or more FedEx International Ground MultiweightTM Pricing Delivery of multiple-piece shipments to Canada and Puerto Rico with a total weight of 150 lbs or more

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

Freight Services - Freight Shipping Services - FedEx Freight Heavy

httpwwwfedexcomusfreightportal [1262009 124432 PM]

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Expedited Services

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

FedEx Express SameDay

Rush delivery service for your most urgent shipments

Service within US only all 50 states call 18003995999

Packages up to 70 lbs each with no side exceeding 48

Proactive monitoring and notification Money back guarantee (see the FedEx

Service Guide)

Call 18003995999 Learn moregtgt

FedEx International Next Flight

Fastest FedEx international delivery within hours from the US and Puerto Rico to major cities worldwide call 18009747333

Door-to-door customs-cleared service to more than 220 countries

Packages up to 2200 lbs each (more with approval) and up to 48 (L) X 48 (W) X 70 (H)

Proactive monitoring and notification Money back guarantee (see the FedEx

Service Guide)Call 18009747333 Learn more gtgt

FedEx Custom Critical Surface and Air Expedite

Same-day and next-day time-specific deliveries for critical freight

Exclusive-use nonstop door-to-door services

Air charters premium air freight and blended surfaceair services for domestic and international shipments

For surfaceair solutions call 18662746117 Learn moregtgt

FedEx Expedited Freight Services

One-call access to the complete portfolio of expedited freight services from FedEx

Your solution if you are unsure of which service you need

Options for shipments requiring faster delivery than your standard services or to meet your unique shipping needs

Call 18662746115 Learn moregtgt

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomussameday [1262009 124434 PM]

Welcome to FedEx Office This is your destination for printing document services and much more Take advantage of products and features to meet your personal and business needs

Quick Access

Print Online

Packing amp Shipping Services

Signs amp Banners

Business Cards amp Letterhead

Business Solutions

Cards amp Calendars

Print Online

Help

Full Color Brochures

Print professional documents like the sample above right from your desk thanks to FedEx Office Print Online

Get started

Track Print Jobs

Help

Enter print job or shipment tracking

Track

Find a FedEx Location

Help

Search ZIP Code

Go

FedEx Office - Online Printing - Copy Print Pack and Ship

httpwwwfedexcomusoffice (1 of 2) [1262009 124441 PM]

Print OnlineWith FedEx Office Print Online you can print professional documents without even leaving your desk Itrsquos that easy

Print Online

Packing and Shipping

Copy Services

Posters

Banners

Direct Mail

Business Cards

Brochures

Presentations

Photo Prints

Get Started

Home

| |Monday January 26 2009 Customer Support FedEx Locations A A A

Copy amp Print

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Presentations Manuals Booklets

Brochures Flyers Newsletters

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Photo Printing

Business Cards Letterhead

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Signs Banners Over-Size Prints

Direct Mail List Services

Cards Calendars and Photo Gifts

Document Creation Services

Packing Services Shipping Supplies

Computer Rental Internet Wi-Fi

Fax Services

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Office Supplies

Conference Room Video Conferencing

Notary Services

Convention Center Services

Click here to check out FedEx shipping services at fedexcom

FedEx Office - Online Printing - Copy Print Pack and Ship

My FedEx Rewards Advanced search International locations

More

Online Offers Print Online

Direct Mail Services

Sign amp Banners

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Contact Us

Shipping Services Ship

Track

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Careers

About FedEx

Investor Relations

Using FedEx Global Home

Terms of Use

Privacy Policy

Site Map

This site is protected by copyright and trademark laws

under US and International law All rights reserved copy 1995-2009 FedEx

httpwwwfedexcomusoffice (2 of 2) [1262009 124441 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Hushkit Information

Printer-Friendly HushkitAre You Stage 3 Ready As of December 31 1999 noisier Stage 2 aircraft are not eligible for operation in US airspace However that doesnt mean you have to abandon your B727 cash cow Despite the FAA mandate your B727 can still be an economical performer for many years to come with the FedEx Stage 3 Kit

World-Class Support The modular design of our Stage 3 kits makes installation convenient and cost-effective

The Best in B727 Noise Reduction Our system offers a proven cost-effective and reliable way to extend the life of B727s

Whats New Check out whats new

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FAA Regulations - Noise Reduction Products - Hushkit

httpwwwfedexcomushushkit [1262009 124444 PM]

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Track

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Business Solutions

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

Access to FedExreg services and information while on the move

The ability to process your shipments remotely The convenience of creating a label from your mobile device

What youll need

A mobile device (such as a cell phone PDA or iPhone) with Internet access

A device-appropriate Web browser such as Opera Opera

Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

Wireless Shipping Solutions

httpwwwfedexcomussolutionsmobileoverviewhtml (1 of 2) [1262009 124448 PM]

Ship

Track

Manage

Business Solutions

Wireless Shipping Solutions

Mini Pocket Internet Explorer Blazer or Openwave

See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomussolutionsmobileoverviewhtml (2 of 2) [1262009 124448 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

Related Links

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

httpwwwfedexcomusservices (1 of 2) [1262009 124452 PM]

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Track

Manage

Business Solutions

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

Get Started Ship Now

Open an Account

Get Rates

Quick Links Solutions Tool

Fuel Surcharge

Terms amp Conditions amp Tariff

Government Shipping

Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomusservices (2 of 2) [1262009 124452 PM]

FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

Careers

More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

Latest News

Learn more

Learn more

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (3 of 4) [1262009 124500 PM]

FedEx | About FedEx

Online Offers Print Online

Direct Mail Services

Signs amp Banners

Customer Support Business Inquiries

Contact Us

Shipping Services Ship

Track

Address Book

Company Information Service Info

Careers

About FedEx

Investor Relations

Using FedEx Global Home

Terms of Use

Privacy Policy

Site Map

This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

httpaboutfedexdesigncdtcom (4 of 4) [1262009 124500 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

DividendsSplits

Key Facts

Financial Goals

Acquisition History

Investment Calculator

Analyst Coverage

Direct Purchase CORPORATE GOVERNANCE

FINANCIAL DOCUMENTS

Annual Reports

Earnings Releases

SEC Filings

Request Documents Statistical Book Q2 FY09

(PDF 101K) (Excel 415K)

INVESTOR SERVICES

Investor News

Email Alerts Events

Investor FAQs

Glossary

Contact Us

Site Map

3 Mo 6 Mo 1 Yr

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

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PackageEnvelope Freight Expedited OfficePrint Services

Ship

Track

Manage

Business Solutions

FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (1 of 2) [1262009 124515 PM]

>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (2 of 2) [1262009 124515 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (1 of 7) [1262009 124520 PM]

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Track

Manage

Business Solutions

FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

Back to top

Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (2 of 7) [1262009 124520 PM]

FedEx | Legal

Back to top

Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

Back to top

Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

Back to top

Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

Back to top

Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

Back to top

Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (3 of 7) [1262009 124520 PM]

FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Track - Track Shipments - Track A FedEx Shipment

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

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Ship

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Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Customer Support - Contact Customer Service
    • FedExcom | Dropoff Locator | Find FedEx Locations
    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
    • Expedited Services
    • FedEx Office - Online Printing - Copy Print Pack and Ship
    • FAA Regulations - Noise Reduction Products - Hushkit
    • Wireless Shipping Solutions
    • FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom
    • FedEx | Investor Relations
    • FedEx | Legal
    • FedEx Insight - FedEx Ship Manager - My FedEx
    • FedEx Site Map
    • FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location
    • FedEx Track - Track Shipments - Track A FedEx Shipment
    • FedEx Account - Manage My Account - FedEx Online Billing
    • FedEx Business Solutions
      • designcdtcom
        • FedEx | About FedEx
          • hodesiqcom
            • FedEx Careers bull Job Locator
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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Customer SupportFedEx is committed to delivering quality service especially when you need support Just e-mail write or call us at 1800GoFedEx 18004633339 Better yet find the answers to frequently asked questions (FAQs) right here online

FedEx ExpressFedEx Ground

Call or write FedEx Express or FedEx Ground Contact us in other countries

FedEx Freight

Call or write FedEx Freight Call or write FedEx National LTL

FedEx Office

Call or write FedEx Office

Not sure which FedEx company to contact

Use these descriptions to select the right FedEx company

Need to Ship Packages Envelopes Now

Create a label for your FedEx Express or FedEx Ground shipment online

Call 1800GoFedEx

Connect with Customer Service in English or Spanish Call 1800GoFedEx 18004633339 Need a faster freight delivery For expedite shipments weighing more than 150 lbs call FedEx Expedited Freight ServicesSM

Looking for information on e-mail fraud

Learn more about unauthorized use of FedEx business names service marks and logos

FedEx Custom Critical

Call or write FedEx Custom Critical

FedEx Trade Networks

Call or write FedEx Trade Networks Contact us in other countries

FedEx Supply Chain Services

Call or write FedEx Global Supply Chain Services

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx Customer Support - Contact Customer Service

httpwwwfedexcomuscustomersupport [1262009 124421 PM]

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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Find FedEx Locations Help

1 Enter location details 2 Location results

Service Update During the Presidential Inauguration Learn more Denotes required field Schedule a pickup | Clear all fields

Your Location Help

ZIP

OR Address

City

State

OR Phone no

-

Area code(Cannot search using cell phone numbers)

Need to find an international location

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Show Me These Types of Locations Help

FedEx staffed

FedEx Kinkos

Self-service

FedEx Authorized ShipCenter reg

Filter Your Search by FedEx Services Help

Express drop-off after within miles

FedEx staffed open 24 hours today Search by additional shipping services and options

Saturday service

Hold at location

Saturday Hold at location

Dangerous goods

Location accepts cash

Airport location

FedEx Returns System

Package supplies available

Packing services Search by FedEx Kinkos services

FedExcom | Dropoff Locator | Find FedEx Locations

httpwwwfedexcomDropoffstart (1 of 2) [1262009 124428 PM]

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FedExcom | Dropoff Locator | Find FedEx Locations

Signs and Graphics

SonyPicture Station

Notary Services

Direct Mail Services

Passport Photo Services

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomDropoffstart (2 of 2) [1262009 124428 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyFreight Services

Choose FedEx for reliable delivery of freight shipments more than 150 lbs in the US and internationally

Your Shipping Need Our ServiceUrgent delivery FedEx Custom Criticalreg

Time-critical and specialty-freight delivery by surface and air in the US Canada and Mexico and worldwide expedited air solutions FedEx Expedited Freight Servicesreg Multiple FedExreg services for time-critical shipments requiring faster service in the contiguous US Mexico and worldwide by air

Time-definite delivery FedEx SameDayreg Freight mdash US Same-day freight delivery in the US FedEx Expressreg Freight mdash US Time-definite express freight delivery in the US FedEx Express Freight mdash International Time-definite express freight delivery for more than 130 countries and territories FedEx Express Multiweightreg Pricing Delivery of multiple-piece shipments within the US with a total weight of 100 lbs or more

Day-definite delivery FedEx Freightreg For fast-cycle logistics with regional next- and second-day service including accelerated service in 3 days or more FedEx National LTLSM For planned inventory replenishment with long-haul service at a competitive value FedEx Trade Networksreg Full-container load (FCL) and less-than-container load (LCL) ocean cargo solutions and air freight forwarding for major world markets FedEx Truckload BrokerageSM Full-truckload shipping solutions FedEx Ground Multiweightreg Pricing Delivery of multiple-piece shipments in the US with a total shipment weight of 200 lbs or more FedEx International Ground MultiweightTM Pricing Delivery of multiple-piece shipments to Canada and Puerto Rico with a total weight of 150 lbs or more

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

Freight Services - Freight Shipping Services - FedEx Freight Heavy

httpwwwfedexcomusfreightportal [1262009 124432 PM]

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Track

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Expedited Services

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

FedEx Express SameDay

Rush delivery service for your most urgent shipments

Service within US only all 50 states call 18003995999

Packages up to 70 lbs each with no side exceeding 48

Proactive monitoring and notification Money back guarantee (see the FedEx

Service Guide)

Call 18003995999 Learn moregtgt

FedEx International Next Flight

Fastest FedEx international delivery within hours from the US and Puerto Rico to major cities worldwide call 18009747333

Door-to-door customs-cleared service to more than 220 countries

Packages up to 2200 lbs each (more with approval) and up to 48 (L) X 48 (W) X 70 (H)

Proactive monitoring and notification Money back guarantee (see the FedEx

Service Guide)Call 18009747333 Learn more gtgt

FedEx Custom Critical Surface and Air Expedite

Same-day and next-day time-specific deliveries for critical freight

Exclusive-use nonstop door-to-door services

Air charters premium air freight and blended surfaceair services for domestic and international shipments

For surfaceair solutions call 18662746117 Learn moregtgt

FedEx Expedited Freight Services

One-call access to the complete portfolio of expedited freight services from FedEx

Your solution if you are unsure of which service you need

Options for shipments requiring faster delivery than your standard services or to meet your unique shipping needs

Call 18662746115 Learn moregtgt

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomussameday [1262009 124434 PM]

Welcome to FedEx Office This is your destination for printing document services and much more Take advantage of products and features to meet your personal and business needs

Quick Access

Print Online

Packing amp Shipping Services

Signs amp Banners

Business Cards amp Letterhead

Business Solutions

Cards amp Calendars

Print Online

Help

Full Color Brochures

Print professional documents like the sample above right from your desk thanks to FedEx Office Print Online

Get started

Track Print Jobs

Help

Enter print job or shipment tracking

Track

Find a FedEx Location

Help

Search ZIP Code

Go

FedEx Office - Online Printing - Copy Print Pack and Ship

httpwwwfedexcomusoffice (1 of 2) [1262009 124441 PM]

Print OnlineWith FedEx Office Print Online you can print professional documents without even leaving your desk Itrsquos that easy

Print Online

Packing and Shipping

Copy Services

Posters

Banners

Direct Mail

Business Cards

Brochures

Presentations

Photo Prints

Get Started

Home

| |Monday January 26 2009 Customer Support FedEx Locations A A A

Copy amp Print

Marketing Products

Office Services

Ship

Online Printing

Copy Services

Presentations Manuals Booklets

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Photo Printing

Business Cards Letterhead

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Document Creation Services

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Computer Rental Internet Wi-Fi

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Office Supplies

Conference Room Video Conferencing

Notary Services

Convention Center Services

Click here to check out FedEx shipping services at fedexcom

FedEx Office - Online Printing - Copy Print Pack and Ship

My FedEx Rewards Advanced search International locations

More

Online Offers Print Online

Direct Mail Services

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Contact Us

Shipping Services Ship

Track

Address Book

Company Information Service Info

Careers

About FedEx

Investor Relations

Using FedEx Global Home

Terms of Use

Privacy Policy

Site Map

This site is protected by copyright and trademark laws

under US and International law All rights reserved copy 1995-2009 FedEx

httpwwwfedexcomusoffice (2 of 2) [1262009 124441 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Hushkit Information

Printer-Friendly HushkitAre You Stage 3 Ready As of December 31 1999 noisier Stage 2 aircraft are not eligible for operation in US airspace However that doesnt mean you have to abandon your B727 cash cow Despite the FAA mandate your B727 can still be an economical performer for many years to come with the FedEx Stage 3 Kit

World-Class Support The modular design of our Stage 3 kits makes installation convenient and cost-effective

The Best in B727 Noise Reduction Our system offers a proven cost-effective and reliable way to extend the life of B727s

Whats New Check out whats new

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FAA Regulations - Noise Reduction Products - Hushkit

httpwwwfedexcomushushkit [1262009 124444 PM]

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Track

Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

Access to FedExreg services and information while on the move

The ability to process your shipments remotely The convenience of creating a label from your mobile device

What youll need

A mobile device (such as a cell phone PDA or iPhone) with Internet access

A device-appropriate Web browser such as Opera Opera

Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

Wireless Shipping Solutions

httpwwwfedexcomussolutionsmobileoverviewhtml (1 of 2) [1262009 124448 PM]

Ship

Track

Manage

Business Solutions

Wireless Shipping Solutions

Mini Pocket Internet Explorer Blazer or Openwave

See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomussolutionsmobileoverviewhtml (2 of 2) [1262009 124448 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

Related Links

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

httpwwwfedexcomusservices (1 of 2) [1262009 124452 PM]

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Track

Manage

Business Solutions

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

Get Started Ship Now

Open an Account

Get Rates

Quick Links Solutions Tool

Fuel Surcharge

Terms amp Conditions amp Tariff

Government Shipping

Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomusservices (2 of 2) [1262009 124452 PM]

FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

Careers

More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

Latest News

Learn more

Learn more

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (3 of 4) [1262009 124500 PM]

FedEx | About FedEx

Online Offers Print Online

Direct Mail Services

Signs amp Banners

Customer Support Business Inquiries

Contact Us

Shipping Services Ship

Track

Address Book

Company Information Service Info

Careers

About FedEx

Investor Relations

Using FedEx Global Home

Terms of Use

Privacy Policy

Site Map

This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

httpaboutfedexdesigncdtcom (4 of 4) [1262009 124500 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

DividendsSplits

Key Facts

Financial Goals

Acquisition History

Investment Calculator

Analyst Coverage

Direct Purchase CORPORATE GOVERNANCE

FINANCIAL DOCUMENTS

Annual Reports

Earnings Releases

SEC Filings

Request Documents Statistical Book Q2 FY09

(PDF 101K) (Excel 415K)

INVESTOR SERVICES

Investor News

Email Alerts Events

Investor FAQs

Glossary

Contact Us

Site Map

3 Mo 6 Mo 1 Yr

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

httpwwwfedexcomusinvestorrelations [1262009 124503 PM]

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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Track

Manage

Business Solutions

FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (1 of 2) [1262009 124515 PM]

>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (2 of 2) [1262009 124515 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (1 of 7) [1262009 124520 PM]

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Track

Manage

Business Solutions

FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (2 of 7) [1262009 124520 PM]

FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (3 of 7) [1262009 124520 PM]

FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (4 of 7) [1262009 124520 PM]

FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

Ship

Track

Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Manage

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Customer Support - Contact Customer Service
    • FedExcom | Dropoff Locator | Find FedEx Locations
    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
    • Expedited Services
    • FedEx Office - Online Printing - Copy Print Pack and Ship
    • FAA Regulations - Noise Reduction Products - Hushkit
    • Wireless Shipping Solutions
    • FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom
    • FedEx | Investor Relations
    • FedEx | Legal
    • FedEx Insight - FedEx Ship Manager - My FedEx
    • FedEx Site Map
    • FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location
    • FedEx Track - Track Shipments - Track A FedEx Shipment
    • FedEx Account - Manage My Account - FedEx Online Billing
    • FedEx Business Solutions
      • designcdtcom
        • FedEx | About FedEx
          • hodesiqcom
            • FedEx Careers bull Job Locator
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Choose FedEx for reliable delivery of freight shipments more than 150 lbs in the US and internationally

Your Shipping Need Our ServiceUrgent delivery FedEx Custom Criticalreg

Time-critical and specialty-freight delivery by surface and air in the US Canada and Mexico and worldwide expedited air solutions FedEx Expedited Freight Servicesreg Multiple FedExreg services for time-critical shipments requiring faster service in the contiguous US Mexico and worldwide by air

Time-definite delivery FedEx SameDayreg Freight mdash US Same-day freight delivery in the US FedEx Expressreg Freight mdash US Time-definite express freight delivery in the US FedEx Express Freight mdash International Time-definite express freight delivery for more than 130 countries and territories FedEx Express Multiweightreg Pricing Delivery of multiple-piece shipments within the US with a total weight of 100 lbs or more

Day-definite delivery FedEx Freightreg For fast-cycle logistics with regional next- and second-day service including accelerated service in 3 days or more FedEx National LTLSM For planned inventory replenishment with long-haul service at a competitive value FedEx Trade Networksreg Full-container load (FCL) and less-than-container load (LCL) ocean cargo solutions and air freight forwarding for major world markets FedEx Truckload BrokerageSM Full-truckload shipping solutions FedEx Ground Multiweightreg Pricing Delivery of multiple-piece shipments in the US with a total shipment weight of 200 lbs or more FedEx International Ground MultiweightTM Pricing Delivery of multiple-piece shipments to Canada and Puerto Rico with a total weight of 150 lbs or more

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Freight Services - Freight Shipping Services - FedEx Freight Heavy

httpwwwfedexcomusfreightportal [1262009 124432 PM]

Ship

Track

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Expedited Services

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

FedEx Express SameDay

Rush delivery service for your most urgent shipments

Service within US only all 50 states call 18003995999

Packages up to 70 lbs each with no side exceeding 48

Proactive monitoring and notification Money back guarantee (see the FedEx

Service Guide)

Call 18003995999 Learn moregtgt

FedEx International Next Flight

Fastest FedEx international delivery within hours from the US and Puerto Rico to major cities worldwide call 18009747333

Door-to-door customs-cleared service to more than 220 countries

Packages up to 2200 lbs each (more with approval) and up to 48 (L) X 48 (W) X 70 (H)

Proactive monitoring and notification Money back guarantee (see the FedEx

Service Guide)Call 18009747333 Learn more gtgt

FedEx Custom Critical Surface and Air Expedite

Same-day and next-day time-specific deliveries for critical freight

Exclusive-use nonstop door-to-door services

Air charters premium air freight and blended surfaceair services for domestic and international shipments

For surfaceair solutions call 18662746117 Learn moregtgt

FedEx Expedited Freight Services

One-call access to the complete portfolio of expedited freight services from FedEx

Your solution if you are unsure of which service you need

Options for shipments requiring faster delivery than your standard services or to meet your unique shipping needs

Call 18662746115 Learn moregtgt

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httpwwwfedexcomussameday [1262009 124434 PM]

Welcome to FedEx Office This is your destination for printing document services and much more Take advantage of products and features to meet your personal and business needs

Quick Access

Print Online

Packing amp Shipping Services

Signs amp Banners

Business Cards amp Letterhead

Business Solutions

Cards amp Calendars

Print Online

Help

Full Color Brochures

Print professional documents like the sample above right from your desk thanks to FedEx Office Print Online

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Help

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FedEx Office - Online Printing - Copy Print Pack and Ship

httpwwwfedexcomusoffice (1 of 2) [1262009 124441 PM]

Print OnlineWith FedEx Office Print Online you can print professional documents without even leaving your desk Itrsquos that easy

Print Online

Packing and Shipping

Copy Services

Posters

Banners

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Business Cards

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Home

| |Monday January 26 2009 Customer Support FedEx Locations A A A

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Click here to check out FedEx shipping services at fedexcom

FedEx Office - Online Printing - Copy Print Pack and Ship

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under US and International law All rights reserved copy 1995-2009 FedEx

httpwwwfedexcomusoffice (2 of 2) [1262009 124441 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Hushkit Information

Printer-Friendly HushkitAre You Stage 3 Ready As of December 31 1999 noisier Stage 2 aircraft are not eligible for operation in US airspace However that doesnt mean you have to abandon your B727 cash cow Despite the FAA mandate your B727 can still be an economical performer for many years to come with the FedEx Stage 3 Kit

World-Class Support The modular design of our Stage 3 kits makes installation convenient and cost-effective

The Best in B727 Noise Reduction Our system offers a proven cost-effective and reliable way to extend the life of B727s

Whats New Check out whats new

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FAA Regulations - Noise Reduction Products - Hushkit

httpwwwfedexcomushushkit [1262009 124444 PM]

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PackageEnvelope Freight Expedited OfficePrint Services

Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

Access to FedExreg services and information while on the move

The ability to process your shipments remotely The convenience of creating a label from your mobile device

What youll need

A mobile device (such as a cell phone PDA or iPhone) with Internet access

A device-appropriate Web browser such as Opera Opera

Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

Wireless Shipping Solutions

httpwwwfedexcomussolutionsmobileoverviewhtml (1 of 2) [1262009 124448 PM]

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Track

Manage

Business Solutions

Wireless Shipping Solutions

Mini Pocket Internet Explorer Blazer or Openwave

See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomussolutionsmobileoverviewhtml (2 of 2) [1262009 124448 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

Related Links

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

httpwwwfedexcomusservices (1 of 2) [1262009 124452 PM]

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FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

Get Started Ship Now

Open an Account

Get Rates

Quick Links Solutions Tool

Fuel Surcharge

Terms amp Conditions amp Tariff

Government Shipping

Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomusservices (2 of 2) [1262009 124452 PM]

FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

Careers

More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

Latest News

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FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (3 of 4) [1262009 124500 PM]

FedEx | About FedEx

Online Offers Print Online

Direct Mail Services

Signs amp Banners

Customer Support Business Inquiries

Contact Us

Shipping Services Ship

Track

Address Book

Company Information Service Info

Careers

About FedEx

Investor Relations

Using FedEx Global Home

Terms of Use

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This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

httpaboutfedexdesigncdtcom (4 of 4) [1262009 124500 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

DividendsSplits

Key Facts

Financial Goals

Acquisition History

Investment Calculator

Analyst Coverage

Direct Purchase CORPORATE GOVERNANCE

FINANCIAL DOCUMENTS

Annual Reports

Earnings Releases

SEC Filings

Request Documents Statistical Book Q2 FY09

(PDF 101K) (Excel 415K)

INVESTOR SERVICES

Investor News

Email Alerts Events

Investor FAQs

Glossary

Contact Us

Site Map

3 Mo 6 Mo 1 Yr

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

httpwwwfedexcomusinvestorrelations [1262009 124503 PM]

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PackageEnvelope Freight Expedited OfficePrint Services

Ship

Track

Manage

Business Solutions

FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (1 of 2) [1262009 124515 PM]

>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (2 of 2) [1262009 124515 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (1 of 7) [1262009 124520 PM]

Ship

Track

Manage

Business Solutions

FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (4 of 7) [1262009 124520 PM]

FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomusprivacypolicyhtml (2 of 2) [1262009 124524 PM]

FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

httpwwwfedexcomussitemaphtml (1 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

httpwwwfedexcomussitemaphtml (2 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

httpwwwfedexcomussitemaphtml (3 of 4) [1262009 124529 PM]

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FedEx Site Map

httpwwwfedexcomussitemaphtml (4 of 4) [1262009 124529 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

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Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Manage

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Customer Support - Contact Customer Service
    • FedExcom | Dropoff Locator | Find FedEx Locations
    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
    • Expedited Services
    • FedEx Office - Online Printing - Copy Print Pack and Ship
    • FAA Regulations - Noise Reduction Products - Hushkit
    • Wireless Shipping Solutions
    • FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom
    • FedEx | Investor Relations
    • FedEx | Legal
    • FedEx Insight - FedEx Ship Manager - My FedEx
    • FedEx Site Map
    • FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location
    • FedEx Track - Track Shipments - Track A FedEx Shipment
    • FedEx Account - Manage My Account - FedEx Online Billing
    • FedEx Business Solutions
      • designcdtcom
        • FedEx | About FedEx
          • hodesiqcom
            • FedEx Careers bull Job Locator
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Printer-Friendly HushkitAre You Stage 3 Ready As of December 31 1999 noisier Stage 2 aircraft are not eligible for operation in US airspace However that doesnt mean you have to abandon your B727 cash cow Despite the FAA mandate your B727 can still be an economical performer for many years to come with the FedEx Stage 3 Kit

World-Class Support The modular design of our Stage 3 kits makes installation convenient and cost-effective

The Best in B727 Noise Reduction Our system offers a proven cost-effective and reliable way to extend the life of B727s

Whats New Check out whats new

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FAA Regulations - Noise Reduction Products - Hushkit

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PackageEnvelope Freight Expedited OfficePrint Services

Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

Access to FedExreg services and information while on the move

The ability to process your shipments remotely The convenience of creating a label from your mobile device

What youll need

A mobile device (such as a cell phone PDA or iPhone) with Internet access

A device-appropriate Web browser such as Opera Opera

Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

Wireless Shipping Solutions

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Wireless Shipping Solutions

Mini Pocket Internet Explorer Blazer or Openwave

See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

Related Links

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

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FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

Get Started Ship Now

Open an Account

Get Rates

Quick Links Solutions Tool

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Terms amp Conditions amp Tariff

Government Shipping

Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

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FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

Careers

More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

Latest News

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FedEx | About FedEx

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Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

Learn more

FedEx | About FedEx

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FedEx | About FedEx

Online Offers Print Online

Direct Mail Services

Signs amp Banners

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Contact Us

Shipping Services Ship

Track

Address Book

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This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

DividendsSplits

Key Facts

Financial Goals

Acquisition History

Investment Calculator

Analyst Coverage

Direct Purchase CORPORATE GOVERNANCE

FINANCIAL DOCUMENTS

Annual Reports

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Request Documents Statistical Book Q2 FY09

(PDF 101K) (Excel 415K)

INVESTOR SERVICES

Investor News

Email Alerts Events

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Glossary

Contact Us

Site Map

3 Mo 6 Mo 1 Yr

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

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PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

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>

FedEx Careers bull Job Locator

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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

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Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

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PackageEnvelope Freight Expedited OfficePrint Services

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Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

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FedEx Track - Track Shipments - Track A FedEx Shipment

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

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ViewPay Bills Online

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Order Supplies

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Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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FedEx Account - Manage My Account - FedEx Online Billing

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyFreight Services

Choose FedEx for reliable delivery of freight shipments more than 150 lbs in the US and internationally

Your Shipping Need Our ServiceUrgent delivery FedEx Custom Criticalreg

Time-critical and specialty-freight delivery by surface and air in the US Canada and Mexico and worldwide expedited air solutions FedEx Expedited Freight Servicesreg Multiple FedExreg services for time-critical shipments requiring faster service in the contiguous US Mexico and worldwide by air

Time-definite delivery FedEx SameDayreg Freight mdash US Same-day freight delivery in the US FedEx Expressreg Freight mdash US Time-definite express freight delivery in the US FedEx Express Freight mdash International Time-definite express freight delivery for more than 130 countries and territories FedEx Express Multiweightreg Pricing Delivery of multiple-piece shipments within the US with a total weight of 100 lbs or more

Day-definite delivery FedEx Freightreg For fast-cycle logistics with regional next- and second-day service including accelerated service in 3 days or more FedEx National LTLSM For planned inventory replenishment with long-haul service at a competitive value FedEx Trade Networksreg Full-container load (FCL) and less-than-container load (LCL) ocean cargo solutions and air freight forwarding for major world markets FedEx Truckload BrokerageSM Full-truckload shipping solutions FedEx Ground Multiweightreg Pricing Delivery of multiple-piece shipments in the US with a total shipment weight of 200 lbs or more FedEx International Ground MultiweightTM Pricing Delivery of multiple-piece shipments to Canada and Puerto Rico with a total weight of 150 lbs or more

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Fastest FedEx international delivery within hours from the US and Puerto Rico to major cities worldwide call 18009747333

Door-to-door customs-cleared service to more than 220 countries

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httpwwwfedexcomussameday [1262009 124434 PM]

Welcome to FedEx Office This is your destination for printing document services and much more Take advantage of products and features to meet your personal and business needs

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httpwwwfedexcomusoffice (1 of 2) [1262009 124441 PM]

Print OnlineWith FedEx Office Print Online you can print professional documents without even leaving your desk Itrsquos that easy

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| |Monday January 26 2009 Customer Support FedEx Locations A A A

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FedEx Office - Online Printing - Copy Print Pack and Ship

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httpwwwfedexcomusoffice (2 of 2) [1262009 124441 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Hushkit Information

Printer-Friendly HushkitAre You Stage 3 Ready As of December 31 1999 noisier Stage 2 aircraft are not eligible for operation in US airspace However that doesnt mean you have to abandon your B727 cash cow Despite the FAA mandate your B727 can still be an economical performer for many years to come with the FedEx Stage 3 Kit

World-Class Support The modular design of our Stage 3 kits makes installation convenient and cost-effective

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Whats New Check out whats new

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FAA Regulations - Noise Reduction Products - Hushkit

httpwwwfedexcomushushkit [1262009 124444 PM]

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PackageEnvelope Freight Expedited OfficePrint Services

Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

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What youll need

A mobile device (such as a cell phone PDA or iPhone) with Internet access

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Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

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httpwwwfedexcomussolutionsmobileoverviewhtml (1 of 2) [1262009 124448 PM]

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Mini Pocket Internet Explorer Blazer or Openwave

See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomussolutionsmobileoverviewhtml (2 of 2) [1262009 124448 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

Related Links

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

httpwwwfedexcomusservices (1 of 2) [1262009 124452 PM]

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Get Started Ship Now

Open an Account

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Quick Links Solutions Tool

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Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

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httpwwwfedexcomusservices (2 of 2) [1262009 124452 PM]

FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

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More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

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FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

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January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

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Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

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FedEx | Investor Relations

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Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

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fedexcom Terms of Use

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fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

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Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Global Trade Manager

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Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

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FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

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PackageEnvelope Freight Expedited OfficePrint Services

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Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

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httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

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Order Supplies

My FedEx

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Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

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Global Trade Manager

FedEx Mobile

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FedEx Small Business Center

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FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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PackageEnvelope Freight Expedited OfficePrint Services

Hushkit Information

Printer-Friendly HushkitAre You Stage 3 Ready As of December 31 1999 noisier Stage 2 aircraft are not eligible for operation in US airspace However that doesnt mean you have to abandon your B727 cash cow Despite the FAA mandate your B727 can still be an economical performer for many years to come with the FedEx Stage 3 Kit

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PackageEnvelope Freight Expedited OfficePrint Services

Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

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Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

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httpwwwfedexcomussolutionsmobileoverviewhtml (2 of 2) [1262009 124448 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

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The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

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httpwwwfedexcomusservices (1 of 2) [1262009 124452 PM]

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FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

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httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

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FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (3 of 4) [1262009 124500 PM]

FedEx | About FedEx

Online Offers Print Online

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Contact Us

Shipping Services Ship

Track

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About FedEx

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Using FedEx Global Home

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This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

httpaboutfedexdesigncdtcom (4 of 4) [1262009 124500 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

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Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

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fedexcom Terms of Use

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For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

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Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

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Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

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httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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Welcome to FedEx Office This is your destination for printing document services and much more Take advantage of products and features to meet your personal and business needs

Quick Access

Print Online

Packing amp Shipping Services

Signs amp Banners

Business Cards amp Letterhead

Business Solutions

Cards amp Calendars

Print Online

Help

Full Color Brochures

Print professional documents like the sample above right from your desk thanks to FedEx Office Print Online

Get started

Track Print Jobs

Help

Enter print job or shipment tracking

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FedEx Office - Online Printing - Copy Print Pack and Ship

httpwwwfedexcomusoffice (1 of 2) [1262009 124441 PM]

Print OnlineWith FedEx Office Print Online you can print professional documents without even leaving your desk Itrsquos that easy

Print Online

Packing and Shipping

Copy Services

Posters

Banners

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Business Cards

Brochures

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Get Started

Home

| |Monday January 26 2009 Customer Support FedEx Locations A A A

Copy amp Print

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Online Printing

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Business Cards Letterhead

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Click here to check out FedEx shipping services at fedexcom

FedEx Office - Online Printing - Copy Print Pack and Ship

My FedEx Rewards Advanced search International locations

More

Online Offers Print Online

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under US and International law All rights reserved copy 1995-2009 FedEx

httpwwwfedexcomusoffice (2 of 2) [1262009 124441 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Hushkit Information

Printer-Friendly HushkitAre You Stage 3 Ready As of December 31 1999 noisier Stage 2 aircraft are not eligible for operation in US airspace However that doesnt mean you have to abandon your B727 cash cow Despite the FAA mandate your B727 can still be an economical performer for many years to come with the FedEx Stage 3 Kit

World-Class Support The modular design of our Stage 3 kits makes installation convenient and cost-effective

The Best in B727 Noise Reduction Our system offers a proven cost-effective and reliable way to extend the life of B727s

Whats New Check out whats new

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FAA Regulations - Noise Reduction Products - Hushkit

httpwwwfedexcomushushkit [1262009 124444 PM]

Ship

Track

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Business Solutions

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

Access to FedExreg services and information while on the move

The ability to process your shipments remotely The convenience of creating a label from your mobile device

What youll need

A mobile device (such as a cell phone PDA or iPhone) with Internet access

A device-appropriate Web browser such as Opera Opera

Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

Wireless Shipping Solutions

httpwwwfedexcomussolutionsmobileoverviewhtml (1 of 2) [1262009 124448 PM]

Ship

Track

Manage

Business Solutions

Wireless Shipping Solutions

Mini Pocket Internet Explorer Blazer or Openwave

See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomussolutionsmobileoverviewhtml (2 of 2) [1262009 124448 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

Related Links

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

httpwwwfedexcomusservices (1 of 2) [1262009 124452 PM]

Ship

Track

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Business Solutions

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

Get Started Ship Now

Open an Account

Get Rates

Quick Links Solutions Tool

Fuel Surcharge

Terms amp Conditions amp Tariff

Government Shipping

Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomusservices (2 of 2) [1262009 124452 PM]

FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

Careers

More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

Latest News

Learn more

Learn more

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (3 of 4) [1262009 124500 PM]

FedEx | About FedEx

Online Offers Print Online

Direct Mail Services

Signs amp Banners

Customer Support Business Inquiries

Contact Us

Shipping Services Ship

Track

Address Book

Company Information Service Info

Careers

About FedEx

Investor Relations

Using FedEx Global Home

Terms of Use

Privacy Policy

Site Map

This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

httpaboutfedexdesigncdtcom (4 of 4) [1262009 124500 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

DividendsSplits

Key Facts

Financial Goals

Acquisition History

Investment Calculator

Analyst Coverage

Direct Purchase CORPORATE GOVERNANCE

FINANCIAL DOCUMENTS

Annual Reports

Earnings Releases

SEC Filings

Request Documents Statistical Book Q2 FY09

(PDF 101K) (Excel 415K)

INVESTOR SERVICES

Investor News

Email Alerts Events

Investor FAQs

Glossary

Contact Us

Site Map

3 Mo 6 Mo 1 Yr

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

httpwwwfedexcomusinvestorrelations [1262009 124503 PM]

Ship

Track

Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Track

Manage

Business Solutions

FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (1 of 2) [1262009 124515 PM]

>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (2 of 2) [1262009 124515 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (1 of 7) [1262009 124520 PM]

Ship

Track

Manage

Business Solutions

FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

Back to top

Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (2 of 7) [1262009 124520 PM]

FedEx | Legal

Back to top

Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

Back to top

Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

Back to top

Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

Back to top

Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (3 of 7) [1262009 124520 PM]

FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

Back to top

Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

Back to top

Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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Ship

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Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Track - Track Shipments - Track A FedEx Shipment

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

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Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Customer Support - Contact Customer Service
    • FedExcom | Dropoff Locator | Find FedEx Locations
    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
    • Expedited Services
    • FedEx Office - Online Printing - Copy Print Pack and Ship
    • FAA Regulations - Noise Reduction Products - Hushkit
    • Wireless Shipping Solutions
    • FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom
    • FedEx | Investor Relations
    • FedEx | Legal
    • FedEx Insight - FedEx Ship Manager - My FedEx
    • FedEx Site Map
    • FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location
    • FedEx Track - Track Shipments - Track A FedEx Shipment
    • FedEx Account - Manage My Account - FedEx Online Billing
    • FedEx Business Solutions
      • designcdtcom
        • FedEx | About FedEx
          • hodesiqcom
            • FedEx Careers bull Job Locator
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under US and International law All rights reserved copy 1995-2009 FedEx

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Hushkit Information

Printer-Friendly HushkitAre You Stage 3 Ready As of December 31 1999 noisier Stage 2 aircraft are not eligible for operation in US airspace However that doesnt mean you have to abandon your B727 cash cow Despite the FAA mandate your B727 can still be an economical performer for many years to come with the FedEx Stage 3 Kit

World-Class Support The modular design of our Stage 3 kits makes installation convenient and cost-effective

The Best in B727 Noise Reduction Our system offers a proven cost-effective and reliable way to extend the life of B727s

Whats New Check out whats new

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FAA Regulations - Noise Reduction Products - Hushkit

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Ship

Track

Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

Access to FedExreg services and information while on the move

The ability to process your shipments remotely The convenience of creating a label from your mobile device

What youll need

A mobile device (such as a cell phone PDA or iPhone) with Internet access

A device-appropriate Web browser such as Opera Opera

Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

Wireless Shipping Solutions

httpwwwfedexcomussolutionsmobileoverviewhtml (1 of 2) [1262009 124448 PM]

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Track

Manage

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Wireless Shipping Solutions

Mini Pocket Internet Explorer Blazer or Openwave

See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

Related Links

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

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Business Solutions

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

Get Started Ship Now

Open an Account

Get Rates

Quick Links Solutions Tool

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Terms amp Conditions amp Tariff

Government Shipping

Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

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FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

Careers

More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

Latest News

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FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

Learn more

FedEx | About FedEx

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FedEx | About FedEx

Online Offers Print Online

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Contact Us

Shipping Services Ship

Track

Address Book

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This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

DividendsSplits

Key Facts

Financial Goals

Acquisition History

Investment Calculator

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Direct Purchase CORPORATE GOVERNANCE

FINANCIAL DOCUMENTS

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Request Documents Statistical Book Q2 FY09

(PDF 101K) (Excel 415K)

INVESTOR SERVICES

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3 Mo 6 Mo 1 Yr

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

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PackageEnvelope Freight Expedited OfficePrint Services

Ship

Track

Manage

Business Solutions

FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

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>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (7 of 7) [1262009 124520 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

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FedEx Site Map

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Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

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Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Hushkit Information

Printer-Friendly HushkitAre You Stage 3 Ready As of December 31 1999 noisier Stage 2 aircraft are not eligible for operation in US airspace However that doesnt mean you have to abandon your B727 cash cow Despite the FAA mandate your B727 can still be an economical performer for many years to come with the FedEx Stage 3 Kit

World-Class Support The modular design of our Stage 3 kits makes installation convenient and cost-effective

The Best in B727 Noise Reduction Our system offers a proven cost-effective and reliable way to extend the life of B727s

Whats New Check out whats new

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FAA Regulations - Noise Reduction Products - Hushkit

httpwwwfedexcomushushkit [1262009 124444 PM]

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Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

Access to FedExreg services and information while on the move

The ability to process your shipments remotely The convenience of creating a label from your mobile device

What youll need

A mobile device (such as a cell phone PDA or iPhone) with Internet access

A device-appropriate Web browser such as Opera Opera

Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

Wireless Shipping Solutions

httpwwwfedexcomussolutionsmobileoverviewhtml (1 of 2) [1262009 124448 PM]

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Mini Pocket Internet Explorer Blazer or Openwave

See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomussolutionsmobileoverviewhtml (2 of 2) [1262009 124448 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

Related Links

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

httpwwwfedexcomusservices (1 of 2) [1262009 124452 PM]

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Get Started Ship Now

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Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

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FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

Careers

More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

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FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

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FedEx | About FedEx

httpaboutfedexdesigncdtcom (3 of 4) [1262009 124500 PM]

FedEx | About FedEx

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httpaboutfedexdesigncdtcom (4 of 4) [1262009 124500 PM]

Espantildeol | Customer Support | FedEx Locations

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Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

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Request Documents Statistical Book Q2 FY09

(PDF 101K) (Excel 415K)

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3 Mo 6 Mo 1 Yr

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

httpwwwfedexcomusinvestorrelations [1262009 124503 PM]

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Business Solutions

FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (1 of 2) [1262009 124515 PM]

>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (2 of 2) [1262009 124515 PM]

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fedexcom Terms of Use

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fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

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17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Track - Track Shipments - Track A FedEx Shipment

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Access FedEx Mobile via mobilefedexcom from your mobile Web browser or from your Apple iPhone or iPod touch via fedexcomiphone

Youre busy meetings appointments the daily commute Dont you wish you could squeeze just a few more minutes out of your day Now FedEx Mobile lets you ship on the go Your mobile device or PDA is now your mobile shipping center While youre waiting for the train your doctor or your kids you can create a shipping label check rates and find the nearest FedEx Kinkos Office and Printer Centerreg - all from your mobile device And thats just the beginning Without stepping foot in your office you can track any FedEx shipment and if you like even receive e-mail notifications when your packages are delivered View the FedEx Mobile demo to learn more or go to FedEx Mobile FAQs The benefits of FedEx Mobile

Access to FedExreg services and information while on the move

The ability to process your shipments remotely The convenience of creating a label from your mobile device

What youll need

A mobile device (such as a cell phone PDA or iPhone) with Internet access

A device-appropriate Web browser such as Opera Opera

Connect with FedEx Mobile now from your iPhone and iPod touch FedEx Mobile gives you access to virtually all our shipping technology via the iPhone and iPod touch using the revolutionary multi-touch design Go to fedexcomiphonefrom your iPhone and iPod touch today Add FedEx Mobile to your iPhone or iPod touch customizable home screen 1) Go to fedexcomiphone 2) Click the + (plus) symbol 3) Click Add to Home Screen

Wireless Shipping Solutions

httpwwwfedexcomussolutionsmobileoverviewhtml (1 of 2) [1262009 124448 PM]

Ship

Track

Manage

Business Solutions

Wireless Shipping Solutions

Mini Pocket Internet Explorer Blazer or Openwave

See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomussolutionsmobileoverviewhtml (2 of 2) [1262009 124448 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

Related Links

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

httpwwwfedexcomusservices (1 of 2) [1262009 124452 PM]

Ship

Track

Manage

Business Solutions

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

Get Started Ship Now

Open an Account

Get Rates

Quick Links Solutions Tool

Fuel Surcharge

Terms amp Conditions amp Tariff

Government Shipping

Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomusservices (2 of 2) [1262009 124452 PM]

FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

Careers

More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

Latest News

Learn more

Learn more

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (3 of 4) [1262009 124500 PM]

FedEx | About FedEx

Online Offers Print Online

Direct Mail Services

Signs amp Banners

Customer Support Business Inquiries

Contact Us

Shipping Services Ship

Track

Address Book

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Careers

About FedEx

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This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

httpaboutfedexdesigncdtcom (4 of 4) [1262009 124500 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

DividendsSplits

Key Facts

Financial Goals

Acquisition History

Investment Calculator

Analyst Coverage

Direct Purchase CORPORATE GOVERNANCE

FINANCIAL DOCUMENTS

Annual Reports

Earnings Releases

SEC Filings

Request Documents Statistical Book Q2 FY09

(PDF 101K) (Excel 415K)

INVESTOR SERVICES

Investor News

Email Alerts Events

Investor FAQs

Glossary

Contact Us

Site Map

3 Mo 6 Mo 1 Yr

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

httpwwwfedexcomusinvestorrelations [1262009 124503 PM]

Ship

Track

Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Track

Manage

Business Solutions

FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (1 of 2) [1262009 124515 PM]

>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (2 of 2) [1262009 124515 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (1 of 7) [1262009 124520 PM]

Ship

Track

Manage

Business Solutions

FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomusprivacypolicyhtml (2 of 2) [1262009 124524 PM]

FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

httpwwwfedexcomussitemaphtml (1 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

httpwwwfedexcomussitemaphtml (2 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

httpwwwfedexcomussitemaphtml (3 of 4) [1262009 124529 PM]

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FedEx Site Map

httpwwwfedexcomussitemaphtml (4 of 4) [1262009 124529 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

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Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Manage

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Customer Support - Contact Customer Service
    • FedExcom | Dropoff Locator | Find FedEx Locations
    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
    • Expedited Services
    • FedEx Office - Online Printing - Copy Print Pack and Ship
    • FAA Regulations - Noise Reduction Products - Hushkit
    • Wireless Shipping Solutions
    • FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom
    • FedEx | Investor Relations
    • FedEx | Legal
    • FedEx Insight - FedEx Ship Manager - My FedEx
    • FedEx Site Map
    • FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location
    • FedEx Track - Track Shipments - Track A FedEx Shipment
    • FedEx Account - Manage My Account - FedEx Online Billing
    • FedEx Business Solutions
      • designcdtcom
        • FedEx | About FedEx
          • hodesiqcom
            • FedEx Careers bull Job Locator
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Wireless Shipping Solutions

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See an expanded list of features and requirements for FedEx Mobile download FedEx RacingSM wallpaper and more Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

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FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

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January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

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January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

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December 18 2008 FedEx Corp Reports Second Quarter Earnings

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December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

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Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

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fedexcom Terms of Use

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FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

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Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

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httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Printer-FriendlyService Info

The information on this site is effective Jan 5 2009

Go to Whats New to find the most recent updates to FedExreg services Check the Holiday Schedule for up-to-date information about delivery options on holidays Service information is available in the downloadable version of the FedEx Service Guide Go to 2009 Rate Information for comprehensive rate surcharge and fee information

Choose a Delivery Service Plus Options US packages and envelopes international packages and envelopes freight services COD and other options View all FedEx services

Package Your Shipment Packaging options preparing your package for shipment packaging services See all packaging information

Process Your Shipment US forms international forms Learn more about shipment processing

Give Your Shipment to Us Find locations schedule a pickup track your package manage your account Learn more about sending and managing shipments

Related Links

FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom

httpwwwfedexcomusservices (1 of 2) [1262009 124452 PM]

Ship

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Business Solutions

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Get Started Ship Now

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Quick Links Solutions Tool

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Other FedExreg Services FedEx Freightreg FedEx National LTLSM FedEx OfficeSM FedEx Custom Criticalreg FedEx Trade Networksreg

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

httpwwwfedexcomusservices (2 of 2) [1262009 124452 PM]

FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

Careers

More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

Latest News

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FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

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FedEx | About FedEx

httpaboutfedexdesigncdtcom (3 of 4) [1262009 124500 PM]

FedEx | About FedEx

Online Offers Print Online

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Track

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This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

httpaboutfedexdesigncdtcom (4 of 4) [1262009 124500 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

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3 Mo 6 Mo 1 Yr

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

httpwwwfedexcomusinvestorrelations [1262009 124503 PM]

Ship

Track

Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Track

Manage

Business Solutions

FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (1 of 2) [1262009 124515 PM]

>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (2 of 2) [1262009 124515 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (1 of 7) [1262009 124520 PM]

Ship

Track

Manage

Business Solutions

FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (2 of 7) [1262009 124520 PM]

FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (3 of 7) [1262009 124520 PM]

FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (4 of 7) [1262009 124520 PM]

FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (5 of 7) [1262009 124520 PM]

FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (6 of 7) [1262009 124520 PM]

FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (7 of 7) [1262009 124520 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

Ship

Track

Manage

Business Solutions

FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomusprivacypolicyhtml (2 of 2) [1262009 124524 PM]

FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

httpwwwfedexcomussitemaphtml (1 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

httpwwwfedexcomussitemaphtml (2 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

httpwwwfedexcomussitemaphtml (3 of 4) [1262009 124529 PM]

Ship

Track

Manage

Business Solutions

FedEx Site Map

httpwwwfedexcomussitemaphtml (4 of 4) [1262009 124529 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

Ship

Track

Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

Ship

Track

Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

Ship

Track

Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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Business Solutions

  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Customer Support - Contact Customer Service
    • FedExcom | Dropoff Locator | Find FedEx Locations
    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
    • Expedited Services
    • FedEx Office - Online Printing - Copy Print Pack and Ship
    • FAA Regulations - Noise Reduction Products - Hushkit
    • Wireless Shipping Solutions
    • FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom
    • FedEx | Investor Relations
    • FedEx | Legal
    • FedEx Insight - FedEx Ship Manager - My FedEx
    • FedEx Site Map
    • FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location
    • FedEx Track - Track Shipments - Track A FedEx Shipment
    • FedEx Account - Manage My Account - FedEx Online Billing
    • FedEx Business Solutions
      • designcdtcom
        • FedEx | About FedEx
          • hodesiqcom
            • FedEx Careers bull Job Locator
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Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

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FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

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fedexcom Terms of Use

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For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

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Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

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Hushkit

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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FedEx | About FedEx

Monday January 26 2009 fedexcom | Customer Support | FedEx Locations

About FedEx

About FedEx

Our Company

Corporate Responsibility

Global Newsroom

Multimedia Center

Investor Relations

Careers

More Information

httpaboutfedexdesigncdtcom (1 of 4) [1262009 124500 PM]

[header]

FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

Latest News

Learn more

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Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (2 of 4) [1262009 124500 PM]

Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

Learn more

Learn more

FedEx | About FedEx

httpaboutfedexdesigncdtcom (3 of 4) [1262009 124500 PM]

FedEx | About FedEx

Online Offers Print Online

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Track

Address Book

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This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2009 FedEx

httpaboutfedexdesigncdtcom (4 of 4) [1262009 124500 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Investor Relations

Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

story gtgt Events Receive updates on upcoming events including details of the Webcast Get notified in advance by email

STOCK INFORMATION (quotes amp charts)

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(PDF 101K) (Excel 415K)

INVESTOR SERVICES

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3 Mo 6 Mo 1 Yr

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

httpwwwfedexcomusinvestorrelations [1262009 124503 PM]

Ship

Track

Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Track

Manage

Business Solutions

FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

Companies

About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (1 of 2) [1262009 124515 PM]

>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (2 of 2) [1262009 124515 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (1 of 7) [1262009 124520 PM]

Ship

Track

Manage

Business Solutions

FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (4 of 7) [1262009 124520 PM]

FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (5 of 7) [1262009 124520 PM]

FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (6 of 7) [1262009 124520 PM]

FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (7 of 7) [1262009 124520 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomusprivacypolicyhtml (2 of 2) [1262009 124524 PM]

FedEx Site Map

Printable Version

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Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

httpwwwfedexcomussitemaphtml (1 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

httpwwwfedexcomussitemaphtml (2 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

httpwwwfedexcomussitemaphtml (3 of 4) [1262009 124529 PM]

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FedEx Site Map

httpwwwfedexcomussitemaphtml (4 of 4) [1262009 124529 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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  • fedexcom
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    • FedEx Tracking - FedEx Shipping - FedEx Web Site
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FedEx is committed to providing outstanding customer experience to being a great place to work a thoughtful steward of the environment and a caring citizen in the communities where we live and work At FedEx we are passionate about sustainably connecting people and places and improving the quality of life around the world

Company InformationFedEx is a global network of companies that share a rich heritage of innovation and industry leadership

NewsroomA resource for all the latest global FedEx news and information including press releases executive biographies video and photos

Corporate ResponsibilityFedEx is committed to make a difference in the communities we live work and serve by supporting a variety of community and environmental programs

Multimedia CenterThe definitive video resource that gives users a true inside look at FedEx with channels about our people thought leadership social responsibility operations and more

Citizenship Blog Posts

January 26 2009 Towels for Troops Celebrating the Pittsburgh Steelers Trip to the Super Bowl

January 23 2009 What is a Gecko FedEx China Investigates

January 22 2009 FedEx Makes Best Companies to Work for List

January 21 2009 I Saw Dr King Through His Daughters Eyes

January 20 2009 A New Yearrsquos Resolution Lose the Bulk

January 19 2009 What Can Creativity Do

January 14 2009 Let the Year of the Ox begin

January 14 2009 FedEx Freight Assists FEMA

January 13 2009 Growing up Purple

January 12 2009 Celebrating FedEx Office Community Service During the 2008 Holiday Season

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FedEx | About FedEx

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Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

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FedEx | About FedEx

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Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

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Espantildeol | Customer Support | FedEx Locations

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Track

Manage

Business Solutions

FedEx Careers

Transcript of videos Job Search

My Job Agent

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Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

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>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (2 of 2) [1262009 124515 PM]

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fedexcom Terms of Use

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For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Track - Track Shipments - Track A FedEx Shipment

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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FedEx Business Solutions

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Investor RelationsReceive the latest updates including FedEx stock information financial documents corporate governance archives of shareowner events and Webcasts

CareersExplore the many career opportunities at FedEx and come be a part of our award-winning culture

January 22 2009 FedEx Named Among FORTUNE Magazines 2009 Best Companies to Work For

January 13 2009 FedEx Freight Offers 1030 am Delivery Money-Back Guarantee

January 7 2009 FedEx Office Survey Finds Almost Half of Full-Time Workers in the United States Believe WorkLife Balance Will Be Even More Critical in 2009

December 18 2008 FedEx Corp Reports Second Quarter Earnings

December 8 2008 FedEx Corp Reports Expected Second Quarter Earnings

December 5 2008 FedEx Freight FedEx National LTL Announce General Rate Increase

December 4 2008 FedEx Helping Customers Gear up for the Busy Holiday Season

November 21 2008 FedEx Corp Board Declares Quarterly Dividend

November 18 2008 FedEx Freight Cuts Transit Times on 3300 Routes

November 17 2008 New FedEx Asia-Pacific Hub Prepares for Opening

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FedEx | About FedEx

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Overnight or overseas across borders or across town you can absolutely positively count on todays FedEx to deliver transportation and information solutionsmdashand so much more

Investor News FedEx Reports Second Quarter Earnings

Announces Cost Reduction Actions Full story gtgt FedEx Welcomes DHL Customers Full story gtgt IRS Withdraws Tentative Assessment from FedEx Full

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

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FedEx Careers

Transcript of videos Job Search

My Job Agent

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Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

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FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

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Espantildeol | Customer Support | FedEx Locations

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fedexcom Terms of Use

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FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (7 of 7) [1262009 124520 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

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Business Solutions

FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

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FedEx Site Map

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Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

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Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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                                                                                                                                                                                                                                                2. f2 Enter your information here
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FedEx | About FedEx

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Investor News FedEx Reports Second Quarter Earnings

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995-2009 FedEx

FedEx | Investor Relations

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Ship

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Espantildeol | Customer Support | FedEx Locations

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Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

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About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

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>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

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Espantildeol | Customer Support | FedEx Locations

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fedexcom Terms of Use

Copyrights amp Trademarks

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FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (1 of 7) [1262009 124520 PM]

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FedEx | Legal

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Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (4 of 7) [1262009 124520 PM]

FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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Ship

Track

Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Track - Track Shipments - Track A FedEx Shipment

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Customer Support - Contact Customer Service
    • FedExcom | Dropoff Locator | Find FedEx Locations
    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
    • Expedited Services
    • FedEx Office - Online Printing - Copy Print Pack and Ship
    • FAA Regulations - Noise Reduction Products - Hushkit
    • Wireless Shipping Solutions
    • FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom
    • FedEx | Investor Relations
    • FedEx | Legal
    • FedEx Insight - FedEx Ship Manager - My FedEx
    • FedEx Site Map
    • FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location
    • FedEx Track - Track Shipments - Track A FedEx Shipment
    • FedEx Account - Manage My Account - FedEx Online Billing
    • FedEx Business Solutions
      • designcdtcom
        • FedEx | About FedEx
          • hodesiqcom
            • FedEx Careers bull Job Locator
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FedEx | Investor Relations

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Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

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fedexcom Terms of Use

Copyrights amp Trademarks

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For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

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httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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Espantildeol | Customer Support | FedEx Locations

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FedEx Careers

Transcript of videos Job Search

My Job Agent

Job Cart

Areas of Talent

Locations

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About Us

Whatrsquos the right job for you at FedEx Paste your resume in the box below to view potential matches Narrow your search using Job Categories Companies Locations and job keywords for the right opportunity (example search)

Learn more about independent contractordriver opportunties with FedEx Ground FedEx Home Delivery or FedEx Custom Critical

FedEx Careers bull Job Locator

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>

FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

httpfedexhodesiqcomcareersjob_searchaspxUser_ID= (2 of 2) [1262009 124515 PM]

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (1 of 7) [1262009 124520 PM]

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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (7 of 7) [1262009 124520 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

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FedEx Site Map

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Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

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Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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FedEx Careers bull Job Locator

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map This site is protected by copyright and trademark laws under US and International law All rights reserved copy 1995-2008 FedEx

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fedexcom Terms of Use

Copyrights amp Trademarks

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FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

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Ship

Track

Manage

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17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (7 of 7) [1262009 124520 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

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Business Solutions

FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomusprivacypolicyhtml (2 of 2) [1262009 124524 PM]

FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

httpwwwfedexcomussitemaphtml (1 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

httpwwwfedexcomussitemaphtml (3 of 4) [1262009 124529 PM]

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Manage

Business Solutions

FedEx Site Map

httpwwwfedexcomussitemaphtml (4 of 4) [1262009 124529 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

Ship

Track

Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

Ship

Track

Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Customer Support - Contact Customer Service
    • FedExcom | Dropoff Locator | Find FedEx Locations
    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
    • Expedited Services
    • FedEx Office - Online Printing - Copy Print Pack and Ship
    • FAA Regulations - Noise Reduction Products - Hushkit
    • Wireless Shipping Solutions
    • FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom
    • FedEx | Investor Relations
    • FedEx | Legal
    • FedEx Insight - FedEx Ship Manager - My FedEx
    • FedEx Site Map
    • FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location
    • FedEx Track - Track Shipments - Track A FedEx Shipment
    • FedEx Account - Manage My Account - FedEx Online Billing
    • FedEx Business Solutions
      • designcdtcom
        • FedEx | About FedEx
          • hodesiqcom
            • FedEx Careers bull Job Locator
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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

Printable

Version

fedexcom Terms of Use

Copyrights amp Trademarks

Privacy Policy

FedEx Freight Advance Notice

For a country-by-country listing of FedEx Trademarks select Copyrights amp Trademarks

fedexcom Terms of Use

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEXCOM INCLUDING FEDEX SHIP MANAGER AT FEDEXCOM (SHIP MANAGER) FEDEX GLOBAL TRADE MANAGER (GTM) FEDEX MOBILE AND FEDEX BILLING ONLINE YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY YOU OR YOUR) TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEXCOM WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEXCOM GOVERNING YOUR USE OF PARTICULAR FUNCTIONS FEATURES INFORMATION AND APPLICATIONS AVAILABLE THROUGH FEDEXCOM

1 Definitions2 Use of fedexcom3 fedexcom Login Registration4 Changes to fedexcom5 Termination of use6 Ownership7 Disclaimer of warranty8 Limitation of Liability9 Indemnity

10 FedEx Service Guide11 Links to other web sites12 Privacy Policy13 Export14 Controlling Law and Severability15 Terms of Carriage16 FedEx ShipAlert(SM)

FedEx | Legal

httpwwwfedexcomcgi-binglobal_legalcgicc=usampsc=legal (1 of 7) [1262009 124520 PM]

Ship

Track

Manage

Business Solutions

FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Track - Track Shipments - Track A FedEx Shipment

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

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Ship

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Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
    • FedEx Customer Support - Contact Customer Service
    • FedExcom | Dropoff Locator | Find FedEx Locations
    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
    • Expedited Services
    • FedEx Office - Online Printing - Copy Print Pack and Ship
    • FAA Regulations - Noise Reduction Products - Hushkit
    • Wireless Shipping Solutions
    • FedEx Customer Service - FedEx World Service Center - FedEx Ground Service at FedExcom
    • FedEx | Investor Relations
    • FedEx | Legal
    • FedEx Insight - FedEx Ship Manager - My FedEx
    • FedEx Site Map
    • FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location
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FedEx | Legal

17 Address Book18 Courtesy Rate Quote19 HM Customs and Excise Forms

Section 1 Definitions

Content information graphics products features functionality services and links on fedexcom including FedEx Ship Manager at fedexcom Global Trade Manager and FedEx Billing Online

FedEx FedEx Corporate Services Incorporated its parent and its parents subsidiary companies You Yourself and the entity that you represent

Section 2 Use of fedexcom

fedexcom is provided solely for the use of current and potential FedEx customers to interact with FedEx and may not be used by any other person or entity or for any other purpose Specifically all shipping tracking rating receiving FedEx invoices and remitting payment using electronic funds transfer (EFT) drop-off location identifying and preparing international documents estimating duties and taxes and other information and services may only be used by current and potential FedEx customers for their own shipments Use of fedexcom to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited

The use of automated dial-in or inquiry devices to obtain information through fedexcom is strictly prohibited

FedEx does not accept ideas concepts or techniques for new services or products through fedexcom If such information is received it will not be considered confidential and FedEx will be deemed free to use communicate and exploit such information in any manner it chooses

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Section 3 fedexcom Login Registration

You may choose to register on fedexcom to access interactive features on fedexcom fedexcom Login provides you with access to FedEx Ship Manager at fedexcom My FedEx FedEx Global Trade Manager FedEx Billing OnlineFedEx Mobile and other online services The availability of these services varies by country In the future FedEx may add other features that may be accessed through fedexcom Login In such event previously registered users will not be required to re-register

By registering on fedexcom You agree to provide accurate and current information about Yourself as prompted by the fedexcom Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current

Some fedexcom services are being made available to customers based in some countries and not others You agree to register only for fedexcom services offered on the fedexcom website for the country in which your FedEx account is based For example if your FedEx account is based in Canada you will register for services offered on fedexcomca and not for services offered on fedexcomus

When you register using fedexcom Login Registration you will select a user ID and password You are responsible for maintaining the confidentiality of the password and user ID and you are responsible for all activities that occur under Your password and user ID You agree to (a) immediately notify FedEx of any unauthorized use of Your user ID and password and (b) ensure that You exit from Your fedexcom session at the end of each visit

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

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FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

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Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

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httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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FedEx | Legal

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Section 4 Changes to fedExcom

fedexcom and its Content may be changed deleted or updated at any time without notice

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Section 5 Termination of Use

FedEx may discontinue suspend or modify fedexcom at any time without notice and FedEx may block terminate or suspend Your and any users access to fedexcom at any time for any reason in its sole discretion even if access continues to be allowed to others

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Section 6 Ownership

FedExcom and its Content are protected by United States and international copyright trademark and other laws copy 1995-2008 FedEx All rights reserved Specifically FedEx does not convey to anyone through allowing access to fedexcom any ownership rights in fedexcom or in any Content appearing on or made available through fedexcom Customer may not copy modify translate transmit distribute adapt reproduce decompile reverse engineer or disassemble any part of fedexcom or its Content

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Section 7 Disclaimer of Warranty

FEDEXCOM AND ITS CONTENT ARE PROVIDED AS IS FEDEX AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON-INFRINGEMENT REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE FEDEXCOM AND ITS CONTENT

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEXCOM SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FEDEX DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMERS REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED FURTHERMORE FEDEX DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMERS USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX SHALL CREATE A WARRANTY

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Section 8 Limitation of Liability

USE OF FEDEXCOM AND ITS CONTENT IS AT YOUR SOLE RISK FEDEX WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT INDIRECT CONSEQUENTIAL INCIDENTAL

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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomusprivacypolicyhtml (2 of 2) [1262009 124524 PM]

FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

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FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

httpwwwfedexcomussitemaphtml (1 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

httpwwwfedexcomussitemaphtml (2 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

httpwwwfedexcomussitemaphtml (3 of 4) [1262009 124529 PM]

Ship

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FedEx Site Map

httpwwwfedexcomussitemaphtml (4 of 4) [1262009 124529 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

Ship

Track

Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
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    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
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    • FedEx Business Solutions
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FedEx | Legal

OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE FEDEXCOM AND ITS CONTENT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS BUSINESS DATA OR DAMAGE TO ANY COMPUTER SYSTEMS EVEN IF YOU HAVE ADVISED FEDEX OF THE POSSIBILITY OF SUCH DAMAGES

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Section 9 Indemnity

You agree to defend indemnify and hold harmless FedEx its parent and affiliate companies and their respective officers directors employees agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions and any of Your activities conducted in connection with this site

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Section 10 FedEx Service Guide

The terms and conditions for using FedEx delivery and related services are contained in the most current version of the FedEx Service Guide which is available by request The most current version of the FedEx Service Guide will control in the event of any conflict between any FedEx delivery or related service information on fedexcom and the delivery or related service information contained in the most current version of the FedEx Service Guide

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Section 11 Links to other web sites

There are links on the fedexcom site that allow You to visit the sites of third parties Neither these sites nor the companies to whom they belong are controlled by FedEx FedEx makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites

FedEx has not tested and makes no representations regarding the correctness performance or quality of any software found at any such sites You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it

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Section 12 Privacy Policy

The FedEx Privacy Policy governs the use of information acquired from You through fedexcom

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Section 13 Export

You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access fedexcom regarding access use export re-export and import of any Content appearing on or available through fedexcom

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law that You are not a national of any such country you are not a Denied Party listed on the US

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Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomusprivacypolicyhtml (2 of 2) [1262009 124524 PM]

FedEx Site Map

Printable Version

fedexcom

Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

httpwwwfedexcomussitemaphtml (1 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

httpwwwfedexcomussitemaphtml (2 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

httpwwwfedexcomussitemaphtml (3 of 4) [1262009 124529 PM]

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FedEx Site Map

httpwwwfedexcomussitemaphtml (4 of 4) [1262009 124529 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

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Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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  • fedexcom
    • Cleaner Environment - FedEx and the Natural Environment - Airplane Noise
    • FedEx Tracking - FedEx Shipping - FedEx Web Site
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FedEx | Legal

Denied Persons List you are not a Special Designated National on the US Treasury Departments list of Specially Designated Nationals and that the Content will not be used in the design development or production of nuclear chemical or biological weapons

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Section 14 Controlling Law and Severability

This Agreement and Your use of fedexcom is governed by and construed in accordance with the laws of the United States and the State of Tennessee excluding its conflict of laws provisions If for any reason a court of competent jurisdiction finds any provision of this Agreement or a portion thereof to be unenforceable that provision shall be enforced to the maximum extent permissible

Any cause of action with respect to fedexcom or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County Tennessee This Agreement may not be changed or modified without the written consent of FedEx

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Section 15 Terms of Carriage

(i) Customer agrees that domestic and international carriage by FedEx of any shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the terms conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill Label Manifest or Pick-Up Record (collectively Shipping Documentation) and as appropriate any transportation agreement between Customer and FedEx covering such shipment and in any applicable tariff Service Guide or Standard Conditions of Carriage copies of which are available upon request and which are incorporated into this Agreement by reference If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement the transportation agreement tariff Service Guide Standard Conditions of Carriage or this Agreement will control in that order of priority If a shipment originates outside the United States the contract of carriage is with the FedEx subsidiary branch or independent contractor who originally accepts the shipment Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including importexport forms

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to FedEx for delivery to locations outside the United States or country of shipment origin Customer will at Customers sole expense assure that the terms and conditions of international carriage supplied by FedEx from time to time (and which may be amended or modified from time to time at FedExs sole discretion) are placed on the Shipping Documentation as may be instructed by FedEx for all such international shipments Customer will defend indemnify and hold harmless FedEx its officers directors employees and agents from and against any and all losses damages claims and other items of cost and expense arising out of Customers failure to apply the international carriage terms to the Shipping Documentation for such international shipments including without limitation claims from the recipient of any shipment and Customers failure to follow FedExs instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments

(iii) Printed Signature Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation as applicable for all shipments tendered by Customer to FedEx using SHIP MANAGER Customer further acknowledges that such printed name shall be sufficient to constitute the Customers signature and Customers acceptance of FedExs terms and conditions of carriage contained in the applicable transportation agreement tariff Service Guide Standard Conditions or Shipping Documentation

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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomusprivacypolicyhtml (2 of 2) [1262009 124524 PM]

FedEx Site Map

Printable Version

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Site Map

FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

Package Envelope ServicesShip (FedEx Ship Manager at fedexcom)TrackSignature Proof of DeliveryFedEx InSightAlternate Reference TrackE-mail TrackTCN Track (Government Shippers)FedEx Wireless SolutionsCargo Shipments (Cargo Track)Rates (Rate Finder)FedEx Rate ToolsGround Service MapsPickupFedEx Ground Call Tags

FedEx Express Service GuideFedEx Express (US) FedEx Express InternationalFedEx Express FreightFedEx Express Freight (US)FedEx Express Freight InternationalCountries ServedShip Express FreightSchedule Express Freight PickupUse Service Area LocatorFedEx Express PackagingGovernment ShippingAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Ground FedEx Ground (US)FedEx Ground MultiweightFedEx Ground InternationalFedEx Home DeliveryFedEx Ground Packaging InformationAdditional Service OptionsDocuments for ShippingPayment OptionsTerms amp Conditions

FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

httpwwwfedexcomussitemaphtml (1 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

httpwwwfedexcomussitemaphtml (2 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx GroundFedEx FreightFedEx Custom CriticalFedEx Trade Networks

About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

Investor RelationsStock InfoFinancial InfoInvestor NewsEventsWebcastsAnnual Report

Careers

FedEx e-Commerce Solutions

Alcohol Shipping (Wine)

Hushkit

Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

httpwwwfedexcomussitemaphtml (3 of 4) [1262009 124529 PM]

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FedEx Site Map

httpwwwfedexcomussitemaphtml (4 of 4) [1262009 124529 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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  • fedexcom
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    • FedEx Tracking - FedEx Shipping - FedEx Web Site
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                                                                                                                                                                                                                                                2. f2 Enter your information here
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FedEx | Legal

under which the shipment is accepted by FedEx or its independent contractor

(iv) Unless otherwise indicated the shippers address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipients address listed on the face of the Shipping Documentation is the place of destination Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is FedEx Express PO Box 727 Memphis TN 38194 The address for FedEx Ground is PO Box 108 Coraopolis PA 15230

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Section16 FedEx ShipAlert(SM)

FedEx provides You with the opportunity via SHIP MANAGER to use FedEx ShipAlert to send a message to the recipient informing himher of Your shipment This feature is provided free of charge FedEx may modify or terminate the use of FedEx ShipAlert at any time

FedEx does not commit to keeping Your message private or confidential By using FedEx ShipAlert You acknowledge that FedEx is providing the technical functionality only and that You are solely responsible for the content of Your messages FedEx undertakes no duty to monitor any messages sent by You However FedEx in its sole discretion may elect but is not obligated to look at Your messages to protect itself

Do not use FedEx ShipAlert for anything other than to communicate information about Your shipment You may not use FedEx ShipAlert to disseminate inflammatory infringing obscene or other unlawful information or to threaten harass abuse or otherwise violate the legal rights of others or perform any act contrary to law If FedEx sees or hears about messages sent via FedEx ShipAlert that violate these provisions or that may damage FedEx it may take all actions necessary to protect itself including disclosing any messages to the authorities

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER FedEx will not be liable for any failure or delay for any reason in the transmission receipt or acknowledgment of any messages sent by or to You

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Section17 Address Book

Subject to the terms listed here addresses will remain in Your Address Book as long as You use SHIP MANAGER If You do not use SHIP MANAGER for a period of 6 months FedEx will delete Your addresses

However FedEx will not delete Your SHIP MANAGER account If You have any concerns please email FedEx at webmasterfedexcom The Address Book is a feature provided free of charge by FedEx You should maintain a back-up copy of Your addresses as FedEx will not be responsible for the loss of addresses contained in the Address Book FedEx may modify or terminate this feature at any time for any reason

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Section18 Courtesy Rate Quote

The courtesy rate reflected by the Courtesy Rate Quote on FedEx Ship Manager if shown may be different than the actual charges for Your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide or the FedEx Rate Sheets for details on how shipping charges are calculated

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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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httpwwwfedexcomussitemaphtml (1 of 4) [1262009 124529 PM]

FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

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Espantildeol | Customer Support | FedEx Locations

PackageEnvelope Freight Expedited OfficePrint Services

httpwwwfedexcomussitemaphtml (3 of 4) [1262009 124529 PM]

Ship

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Manage

Business Solutions

FedEx Site Map

httpwwwfedexcomussitemaphtml (4 of 4) [1262009 124529 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

Ship

Track

Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

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FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

Ship

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

Ship

Track

Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

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Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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  • fedexcom
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FedEx | Legal

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Section19 HM Customs and Excise Forms

HM Customs and Excise forms HM Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majestys Stationery Office Visitors to this site may reproduce and use these forms but have no right to authorize third parties to use them

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

httpwwwfedexcomusprivacypolicyhtml (1 of 2) [1262009 124524 PM]

Ship

Track

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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FedEx Trade Networks Getting StartedShipTrackRates

FedEx Freight Getting StartedOpen an AccountShipAlternate Reference TrackRatesPickupFind LocationsGet Transit TimesInternational ToolsLogin to My AccountAbout FedEx FreightService InfoFedEx Freight Guaranteed PlusFedEx Freight ExpeditedFedEx Freight InterregionalInternational and Offshore ServicesFedEx Freight Distribution amp ConsolidationFedEx Freight TruckloadFedEx Freight EZ AdvantageFreezable Shipment ProtectionShipping DeskBilling Adjustment RequestBill of Lading GeneratorTransit MapsCredit ApplicationFedEx Freight TrackerFormsFuel SurchargeInformation TechnologyOnline Shipping GuideRate DownloadFXF 100 Rules TariffMy AccountRegistration FormLogin

FedEx National LTL

FedEx Office Copy amp Print Online Printing Presentations Manuals Booklets Brochures Flyers Newsletters Business Cards Letterhead Photos Printing Marketing Products Business Cards Letterhead Brochures Flyers Newsletters Signs Banners Over-Size Prints Document Design Services Direct Mail List Services Cards Calendars and Photo Gifts Office Services Packing Services Shipping Computer Rental Internet Wi-Fi Fax Services Passport Services Office Supplies Conference Room Video Conferencing Notary Services Convention Center Services Contact Us Terms of Use Careers

FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

Freight ServicesShipTrackRatesPickupFind LocationsGet Transit TimesInternational Tools

Same Day Services

Getting Started (Customer Center)

FedEx ExpressFedEx GroundOpen an AccountSimplify My Shipping (Automated Solutions)My FedExFedEx FreightFedEx Custom CriticalFedEx Trade Networks

Information Center

Manage My Account (FedEx ExpressFedEx Ground)

Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

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Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

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Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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Espantildeol | Customer Support | FedEx Locations Text Size

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fedexcom Terms of Use

Printer-Friendly Privacy Policy for fedexcomFedEx Corporation understands the importance of protecting the privacy of fedexcom users The information collected is used to market and improve the services we and our subsidiaries offer to improve the fedexcom web site content and to contact you with updates to the web site or for other marketing purposes

Certain areas of fedexcom including but not limited to FedExreg Ship Manager at fedexcom FedEx InSightsm FedEx Return Managersm FedEx Billing Online FedExreg Global Trade Manager and My FedEx require registration or a password for access Information obtained from registered users of these areas may also be used for FedEx marketing purposes and cookies may be used in those and other areas as is described in this Policy Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas including but not necessarily limited to FedEx Ship Manager at fedexcom FedEx Return Manager etc In addition visitors to fedexcom may choose to register for a fedexcom Login user ID and password to simplify access to some interactive features on fedexcom Log file data and other information gathered from registered users of fedexcom are used to improve the fedexcom customer experience

fedexcom Login currently provides users with access to FedEx Ship Manager at fedexcom FedEx Global Trade Manager My FedEx and Simplify My Shipping Currently other applications require separate registrations In the future FedEx may add other features to those accessed through fedexcom Login (In such event previously registered users will not be required to re-register)

Please also see the FedEx Service Guide for terms of carriage limitations of liability and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with FedEx services

For more information on this Privacy Policy please read below

What information does FedEx capture about visitors to its web site Does FedEx ask for personal information How does FedEx use the information What happens when I leave fedexcom to visit a FedEx linked web site What is a cookie Does FedEx use cookies Can cookies be removed from my hard drive How do I contact FedEx Additional resources on information privacy

What information does FedEx capture about visitors to its web site

The fedexcom web server uses an extended log file format which captures date and time of visit referring address (location from which a visitor comes to fedexcom) type of Internet browser and visitors IP address (Each computer that connects to the Internet is assigned a unique number an IP address for identification purposes) The log file does not capture a visitors email address

Does FedEx ask for personal information

Several areas of fedexcom ask for personal information They include Online Account Registration features of Manage My Account and registration pages for FedEx Ship Manager at fedexcom FedEx Global Trade Manager FedEx Return Manager FedEx InSight and My FedEx This list may be expanded without notice In the event that it is expanded additional information may be required In these areas your name address email address billing information and business profile are requested This information is collected to help us further develop our services to provide you access to valuable FedEx Internet-based information and services and to bill you for those services if you elect to use them

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How does FedEx use the information

The information collected through this site helps us identify the type of web site content our customers value most We use this information to market and improve the web site and our services We also use this information to send you email notifications about updates to the web site and to contact you by other means for marketing and other purposes Our policy is to not give sell or otherwise distribute the information collected through this site to third parties outside of FedEx Corporation and its subsidiaries (unless required by law) provided however in some cases we may use suppliers to assist us in collecting using or otherwise processing for our benefit the information obtained through this site Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements

What happens when I leave fedexcom to visit a FedEx linked web site

Parts of fedexcom such as FedEx Global Trade Manager consist of products and services hosted by third-party businesses When you leave fedexcom to visit one of these sites the only information transferred to the third-party is the fact that you came from fedexcom (the referring address) This practice allows the third-party to monitor its own web site traffic but does not provide them with any information about you FedEx is not responsible or liable for the independent privacy policies of our third-party sites You should consult the privacy policies at those sites to determine how your information may be used

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What is a cookie

FedEx Insight - FedEx Ship Manager - My FedEx

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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

Does FedEx use cookies

Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

Can cookies be removed from my hard drive

Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

How do I contact FedEx

Our postal address is FedEx Corporation PO Box 727 Memphis TN 38194-1062 We can be reached via email at webmasterfedexcom or by telephone at 800bullGobullFedexreg (8004633339)

Additional resources on information privacy

The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

FedEx reserves the right to amend the Privacy Policy at any time with or without notice Please check back frequently in the event of changes

Your use of fedexcom constitutes your agreement to this Privacy Policy

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Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

Air TransportationOcean TransportationImportExport ConsolidationExport Freight ForwardingOcean-Ground DistributionAir-Ground DistributionNorth American Transportation

Advisory ServicesC-TPATProduct ClassificationNAFTA SolutionsCustoms ComplianceCanada ComplianceFTZ ServicesISA CertificationImport AdvisoryExport AdvisoryGlobal Trade DataTrackReferenceFormsImageDuty DrawbackCargo InsuranceEDI

ShipRequest a PickupGet RatesGenerate Bill of LadingLocationsTransit TimeServicesLTL ServicesGuaranteed Quatlity Service (GQS)FedEx Expedited Freight ServicesVolumeBackhaulSaturday serviceInternational ServicesRequest Delivery WindowURL LibraryElectronic Data Interchange (EDI)Request Invoices by E-mailShipping DeskCredit ApplicationFormsFuel SurchargeHoliday ScheduleRules TariffOnline FeedbackTrackMy AccountRequest ReportFile a ClaimRetrieve DocumentInternational ToolsContact Us

Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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Hushkit

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Espantildeol | Customer Support | FedEx Locations Text Size

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FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

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FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

Ship

Track

Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

Ship

Track

Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Track

Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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Manage

Business Solutions

  • fedexcom
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    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
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FedEx Insight - FedEx Ship Manager - My FedEx

A cookie is a series of data characters that when programmed into a web site is placed by the web server into the browsers application folder on your computer Once placed onto your machine the cookie will allow the web site to recognize you as a unique individual

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Cookies are used to achieve two goals The first is to provide FedEx with the capability to personalize information for certain segments of its customer base Secondly in some instances cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles For example through the use of cookies fedexcom Login can remember your user ID when you login to FedEx Ship Manager at fedexcom on your computer

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Yes cookies can be removed from your hard drive Also depending on what type of web browser and what browser version you are using you may be able to change the properties on your cookie file so that cookies are not used or saved Please check with your browser provider for more information on removing cookies

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The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington DC The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age

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Ship

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

Prepare International Shipment

Estimate Duties and Taxes

FedEx Global Trade Manager

Order Supplies

Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Ship

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

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Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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Ship

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FedEx Track - Track Shipments - Track A FedEx Shipment

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

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Order Supplies

My FedEx

Account Tools

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Add FedEx Ground Service to your existing FedEx account

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FedEx Site Map

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FedEx Global Home FedEx United States Home

Customer Support FedEx ExpressFedEx GroundRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesClaims InformationFedEx UpdatesFedEx FreightRead FAQsE-mail UsCall or Write UsFedEx Custom CriticalRead FAQsE-mail UsCall or Write UsFedEx Trade NetworksRead FAQsE-mail UsCall or Write UsContact Us in Other CountriesUnited StatesCanadaAsiaPacificEuropeFedEx OfficeRead FAQsE-mail UsCall or Write Us

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FedEx Custom Critical Getting StartedShipping ToolkitOverviewToolkit RegistrationShipTrackRatesInternational ToolsMy AccountShipping DocumentsAccount SummarySend Password

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FedEx Site Map

FedEx Ground Package Returns Program PickupCancel a Pickup RequestFind LocationsGet Transit TimesInternational Tools (FedEx Global Trade Manager)International Shipping ProcessDemoFind International DocumentsEstimate Duties amp TaxesInternational Resource Center

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Update My AccountManage Invoices amp PaymentsFedEx Billing Solutions DemoFedEx Billing OnlineFedEx Flat File Reporting ToolFedEx DirectLink SoftwareFedEx EDI Invoice amp RemittanceRequest Billing AdjustmentOrder Invoice CopyOrder Supplies OnlineRequest FedEx Ground ServiceFedEx Address Checker

Service InfoService GuideFedEx Express

PickupFind LocationsGet Transit TimesManage My AccountInternational ToolsAbout FedEx Trade NetworksBulletinsNewsRecent US BulletinsRecent Canada BulletinsSign Up for BulletinsArchived NewsServicesCustoms BrokerageTransportation

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Supply Chain Services Getting StartedAbout FedEx Supply Chain ServicesPortfolio of ServicesOrchestrated Delivery ManagementTransportation Management ServicesFulfillment ServicesReturn ManagementIndustry SolutionsApparelAutomotiveHealthcareHigh TechIndustrial MachineryRetailCase StudiesOnline ToolsMedia Library

Change PasswordAdd LocationsAbout FedEx Custom CriticalService InfoSurface ExpediteSurface Expedite Exclusive UseCost-effective optionsExclusive Use of a VehicleHazardous MaterialsSurface Expedite NetworkAir ExpediteAir Expedite Exclusive UseAir Expedite NetworkBlended ServicesTemperature Control ServicesInternationalWhite Glove ServicesShipment Security ServicesTemperature Control ServicesHazardous MaterialsFlatbed Oversized FreightInternational ServicesCanadaMexicoGlobal Services by AirMarket amp Industry SolutionsAutomotiveGovernmentDisaster RecoveryArt amp MuseumsVan linesFedEx Expedited Freight ServicesAuto TransportShipping DocumentsOwner OperatorsOverviewAdvantagesProgramsCommunicationsOnline ToolsQualificationsCargo Van14 and 22 Straight TruckTractor-TrailerVehicle SpecificationsCargo Vans14 Straight Trucks22 Straight Trucks48 Tractor-TrailersContract with UsContact a RecruiterSubmit InfoFrequently Asked Questions

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FedEx Site Map

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About FedExOur CompanyCompany InformationVision and LeadershipMarketing and AdvertisingFedEx Innovation Small Business SolutionsPublications and ReportsCorporate ResponsibilityPhilanthropyThe EnvironmentOur PeopleDiversity Local Community Global Newsroom Multimedia More Information Verification of Insurance

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FedEx Site Map

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

Find Locations

Schedule a Pickup

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FedEx Global Trade Manager

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Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

Ship

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FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

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Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

Ship

Track

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

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Order Supplies

My FedEx

Account Tools

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Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

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FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

Ship

Track

Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Track

Track by Tracking Number

Track by Reference

Obtain Proof of Delivery

FedEx InSight

Download FedEx Desktop

Track

Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

Ship

Track

Manage

Business Solutions

FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

Learn about Billing Options

Order Supplies

My FedEx

Account Tools

Claims

Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Track

Manage

Business Solutions

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Business Solutions

Global Trade Manager

FedEx Mobile

Compatible Solutions Program

Ancillary Clearance Services

FedEx Small Business Center

Developer Resource Center

FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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Manage

Business Solutions

  • fedexcom
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    • Freight Services - Freight Shipping Services - FedEx Freight Heavy
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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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FedEx Site Map

httpwwwfedexcomussitemaphtml (4 of 4) [1262009 124529 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Ship

Prepare Shipments Online

Get Rates and Transit Times

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Schedule a Pickup

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FedEx Global Trade Manager

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Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Shipping Locations - FedEx Pickup Locations - FedEx Drop Off Location

httpwwwfedexcomuspckgenvlpship [1262009 124531 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

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PackageEnvelope Freight Expedited OfficePrint Services

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Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

Manage My Account

ViewPay Bills Online

Reports

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Order Supplies

My FedEx

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Access E-mail

Add FedEx Ground Service to your existing FedEx account

ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

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Global Trade Manager

FedEx Mobile

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FedEx Small Business Center

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FedEx Solutions Tool

Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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  • fedexcom
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                                                                                                                                                                                                                                                2. f2 Enter your information here
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Espantildeol | Customer Support | FedEx Locations Text Size

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Prepare Shipments OnlinePrepare and manage shipments faster and easier Create an online address book print your own air bills track online print reports and more Get Rates and Transit TimesUse the Get Rates and Transit Times tool to compare rates and transit times for all available FedEx services before you ship Find LocationsStaffed locations (FedEx Kinkos and FedEx World Service Centerreg) self-service drop boxes and Fedex Authorized Ship Centerreg locations nearest you - get distances hours of operation and more Schedule a PickupNo phone call needed Request (or cancel) a courier for pickups of FedEx Express FedEx Ground or FedEx Freight shipments Prepare International Shipment With FedEx International Shipping your packages will be delviered to markets around the world with speed and certainty Estimate Duties and TaxesEstimate the duties and taxes that will be levied against your international shipment FedEx Global Trade ManagerUse FedEx Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today

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Track ShipmentsFedEx Kinkos Orders Enter any combination of up to 30 FedEx Tracking or Door Tag numbers (one per line) You can also track FedEx Kinkos orders by entering order numbers

Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

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httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Espantildeol | Customer Support | FedEx Locations Text Size

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

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httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

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Track by Reference or E-mailHone your tracking skills with reference numbers purchase order numbers or invoice numbers Or track via e-mail - send a request and well reply with a tracking report Obtain Proof of DeliveryReceive a delivery confirmation - including an image of your recipients signature - via fax or online letter FedEx InSightregOnce you register for FedEx InSight you can track without a tracking number receive proactive email notifications monitor all your shipments simultaneously and more FedEx DesktopLearn more about how FedEx Desktop can deliver continous shipment updates directly to your desktop

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httpwwwfedexcomuspckgenvlptrackindexhtml (1 of 2) [1262009 124533 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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FedEx Track - Track Shipments - Track A FedEx Shipment

httpwwwfedexcomuspckgenvlptrackindexhtml (2 of 2) [1262009 124533 PM]

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Account - Manage My Account - FedEx Online Billing

httpwwwfedexcomuspckgenvlpmanageindexhtml [1262009 124536 PM]

Ship

Track

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Espantildeol | Customer Support | FedEx Locations Text Size

PackageEnvelope Freight Expedited OfficePrint Services

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

Global Home | FedEx Mobile | Service Info | About FedEx | Investor Relations | Careers | fedexcom Terms of Use | Privacy Policy | Site Map | This site is protected by copyright and trademark laws under US and International law All rights reservedcopy 1995- FedEx

FedEx Business Solutions

httpwwwfedexcomuspckgenvlpbussol [1262009 124538 PM]

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ViewPay Bills OnlineUse FedExreg Billing Online to manage all of your FedExreg charges including viewing and paying invoices disputing charges and downloading data Learn about and compare all your billing and payment options Learn about Billing OptionsLearn More about Billing Options Receive your invoices online and pay via Electronic Funds Transfer (EFT) or paper check Order SuppliesGet packaging airbills and supplies for automated shipping solutions in 2 to 3 business days Or find a nearby staffed location so you can purchase supplies today My FedExYour customized FedEx home providing Track Inbox shipment status nearby locations and links to essential forms and tools - all on a single Web page Account ToolsUpdate your FedEx accounts here Use this feature to order invoice copies update your account information and fedexcom profile request FedEx Ground service and ask billing questions ClaimsFile online FedEx Express and FedEx Ground loss or damage claims for US domestic shipments US shipments to other countries and Canada shipments to the US Access E-mailFedEx offers free e-mail communications from information on our products and services to details on special offers Visit the FedEx E-mail Subscription Center to sign up or edit your existing e-mail preferences

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Global Trade ManagerUse the Global Trade Manager to simplify your international shipping Process shipments to more than 220 countries or territories Identify customs requirements estimate duties taxes and documentation FedEx MobileUse your Web-enabled mobile device to ship packages track shipments get rate quotes or find FedEx Office Print amp Ship CentersSM and drop-off locations with FedEx Mobile go to mobilefedexcom Compatible Solutions ProgramThe FedEx Compatible Solutions Program integrates FedEx shipping capability into many of the most popular business software systems This means you can ship and manage shipments within the software Ancillary Clearance ServicesThe Ancillary Services website helps you identify import services offered in destination countries FedEx offers Ancillary Services based on government agency requirements or as value added services at your request FedEx Small Business CenterWe know that time is money so visit the FedEx Small Business Center to access the FedExreg services and tools that are most valuable for your business Developer Resource CenterFedEx Developer Resource Center provides you with the information sample code and assistance youll need to quickly integrate FedEx applications into your Web site internal application and custom solutions FedEx Solutions ToolWith the FedEx Solutions Tool you can easily find the technology solutions and shipping or business services that you need Plus you can contact the FedEx Sales team for ongoing business assistance

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                                                                                                                                                                                                                                                2. f2 Enter your information here
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                                                                                                                                                                                                                                                4. f4 [All Job Categories]
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                                                                                                                                                                                                                                                                                                                1. form2
                                                                                                                                                                                                                                                                                                                  1. x
                                                                                                                                                                                                                                                                                                                    1. f1
                                                                                                                                                                                                                                                                                                                    2. f2 track
                                                                                                                                                                                                                                                                                                                    3. f3 english
                                                                                                                                                                                                                                                                                                                    4. f4 us
                                                                                                                                                                                                                                                                                                                    5. f5 y
                                                                                                                                                                                                                                                                                                                    6. f6 1
                                                                                                                                                                                                                                                                                                                      1. f7 Track
                                                                                                                                                                                                                                                                                                                      2. f8
                                                                                                                                                                                                                                                                                                                          1. OGPEKJAGGHBKINOBFIAILMJOOOEIEGLK
                                                                                                                                                                                                                                                                                                                            1. form1
                                                                                                                                                                                                                                                                                                                              1. x
                                                                                                                                                                                                                                                                                                                                1. f1 Search
                                                                                                                                                                                                                                                                                                                                2. f4 xml_no_dtd
                                                                                                                                                                                                                                                                                                                                3. f5 dateDLd1
                                                                                                                                                                                                                                                                                                                                4. f6 fedex_us
                                                                                                                                                                                                                                                                                                                                5. f7 1
                                                                                                                                                                                                                                                                                                                                6. f8 UTF-8
                                                                                                                                                                                                                                                                                                                                7. f9 UTF-8
                                                                                                                                                                                                                                                                                                                                8. f10 fedex_us
                                                                                                                                                                                                                                                                                                                                9. f11 en
                                                                                                                                                                                                                                                                                                                                10. f12 us
                                                                                                                                                                                                                                                                                                                                  1. f2 Go
                                                                                                                                                                                                                                                                                                                                  2. f3
                                                                                                                                                                                                                                                                                                                                      1. BDODFMAHKABBHHDCBDCBILBGEENHFHLAPG
                                                                                                                                                                                                                                                                                                                                        1. form1
                                                                                                                                                                                                                                                                                                                                          1. x
                                                                                                                                                                                                                                                                                                                                            1. f1 Search
                                                                                                                                                                                                                                                                                                                                            2. f4 xml_no_dtd
                                                                                                                                                                                                                                                                                                                                            3. f5 dateDLd1
                                                                                                                                                                                                                                                                                                                                            4. f6 fedex_us
                                                                                                                                                                                                                                                                                                                                            5. f7 1
                                                                                                                                                                                                                                                                                                                                            6. f8 UTF-8
                                                                                                                                                                                                                                                                                                                                            7. f9 UTF-8
                                                                                                                                                                                                                                                                                                                                            8. f10 fedex_us
                                                                                                                                                                                                                                                                                                                                            9. f11 en
                                                                                                                                                                                                                                                                                                                                            10. f12 us
                                                                                                                                                                                                                                                                                                                                              1. f2 Go
                                                                                                                                                                                                                                                                                                                                              2. f3