P Dms Multiscope Amsterdam

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The New Rules of Marketing & PR David Meerman Scott @dmscott 1 @dmscott / #MP2010

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David Meerman Scott

Transcript of P Dms Multiscope Amsterdam

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The New Rules of Marketing & PR

David Meerman Scott

@dmscott

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Image credit: engincamp.blogspot.com/ 8@dmscott / #MP2010

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Do the new rules of marketing & PR work worldwide?

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Do the new rules of marketing & PR work worldwide?

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Do the new rules of marketing & PR work worldwide?

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Image credit: engincamp.blogspot.com/ 12@dmscott / #MP2010

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fear

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“We looked up cosmetic dentist on the web, and liked what we saw on your web site”

-- Ben Affleck

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You must unlearn what you have learned.

YodaStar Wars: Episode V - The Empire Strikes Back

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✓ Buyer Personas

Earn Attention

Encourage Sharing

✓ Manage Fear

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✓Buyer Personas

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Hotel buyer personas

Event planner

Businessperson

Corporate travel manager

Couple organizing a wedding

Family choosing a

vacation spot

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Photo courtesy thestranger.com 32@dmscott / #MP2010

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Photos courtesy .theparentcompany.co.uk and guardian.co.uk

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Photo courtesy pedalsbicycles.com 34@dmscott / #MP2010

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What do you want buyers to believe?

Example:

“Gatorade improves your athletic performance.”

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✓Earn Attention

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Old rule: BUY your way in with advertising

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Old rule: BEG your way in with the media

= ?

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Old rule: BUG your in way by selling

Image credits cardealers.ltd.uk / gizmag.com / publicradio.org44@dmscott / #MP2010

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New rule: EARN Attention by Publishing your way in

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TechWiseTV from Cisco“Information you can use from Geeks you can Trust”

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TechWiseTV from Cisco

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On the web, you ARE what you

publish…

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✓Encourage Sharing

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Word-of-mouse

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What does this company do?

[Company X (Nasdaq: XXXX)] provides business integration software to integrate, assemble and optimize available IT assets to drive business process productivity. [Company X] delivers an innovative, enterprise-class business integration platform that incorporates proven integration technology with next generation capabilities into one interoperable set of tools that delivers a unique combination of efficiency, agility and control.

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What does this company do?

[Company X (Nasdaq: XXXX)] provides business integration software to integrate, assemble and optimize available IT assets to drive business process productivity. [Company X] delivers an innovative, enterprise-class business integration platform that incorporates proven integration technology with next generation capabilities into one interoperable set of tools that delivers a unique combination of efficiency, agility and control.

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Company Overview

Since its founding, Company Y has remained faithful in its commitment to producing unparalleled entertainment experiences based on its rich legacy of quality creative content and exceptional storytelling. Today, Company Y is divided into four major business segments… Each segment consists of integrated, well-connected businesses that operate in concert to maximize exposure and growth worldwide.

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Company Overview

Since its founding, The Walt Disney Company has remained faithful in its commitment to producing unparalleled entertainment experiences based on its rich legacy of quality creative content and exceptional storytelling. Today, Disney is divided into four major business segments… Each segment consists of integrated, well-connected businesses that operate in concert to maximize exposure and growth worldwide.

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Image: shutterstock

Who the hell ARE these people?

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@dmscott / #MP2010 64Image: Shutterstock / Kurhan

Does she REALLY work at your company?

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Hey IBM: Who is the bald headed dude??

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If possible, use employees

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Speak to your buyers in their language, not

yours…

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Parents against reprehensible metal music

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…links to Toyota Matrix

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The BACK button is the 3rd most used Web feature.

Not quite the average: An empirical study of Web useWeinreich, Obendorf, Herder, & Mayer - University of Hamburg, Germany

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@dmscott / #MP2010 74Photo: Erin Weed via Flickr

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@dmscott / #MP2010 78Photo: Erin Weed via Flickr

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Old rules of measurement

Press Clips

SalesLeads

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New ways buyers solve problems

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“Henry Posner saves the day. B&H is…like the Tina Turner song…Simply the Best.”

“Wow. What a treat to have Henry Posner of B&H here!!!”

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South-by-Southwest blogger lounge

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Thousands of Bloggers

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Hundreds of mainstream media stories

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“34 percent increase in flight bookings.”

"The results so far are outstanding, especially considering current economic difficulties.”

Preliminary results

Peter Lawlor Queensland, Australia State Tourism Minister

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✓ Manage Fear

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fear

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“Hang on!…”

• “We’re ____________________”

• “We can’t put videos on YouTube.”• “We can’t blog.”• “Our customers won’t understand.”• “Our bosses won’t let us.”

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“We want 330,000 people to be in Public Affairs.”

Colonel Michael G. Caldwellacting director of public affairs for the United States Air Force

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Brand Journalism

PhotosVideosSocial media

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Toilet marketing

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Toilet marketing

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Toilet marketing

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Say “no” to dirt

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( Except control )

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Site: www.DavidMeermanScott.com

Blog: www.WebInkNow.com

Twitter: dmscott

David Meerman Scott

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