P Dms Multiscope Amsterdam
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Transcript of P Dms Multiscope Amsterdam
The New Rules of Marketing & PR
David Meerman Scott
@dmscott
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Image credit: engincamp.blogspot.com/ 8@dmscott / #MP2010
Image credit: engincamp.blogspot.com/ 12@dmscott / #MP2010
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fear
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“We looked up cosmetic dentist on the web, and liked what we saw on your web site”
-- Ben Affleck
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You must unlearn what you have learned.
YodaStar Wars: Episode V - The Empire Strikes Back
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✓ Buyer Personas
Earn Attention
Encourage Sharing
✓ Manage Fear
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✓Buyer Personas
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Hotel buyer personas
Event planner
Businessperson
Corporate travel manager
Couple organizing a wedding
Family choosing a
vacation spot
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Photo courtesy thestranger.com 32@dmscott / #MP2010
Photos courtesy .theparentcompany.co.uk and guardian.co.uk
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Photo courtesy pedalsbicycles.com 34@dmscott / #MP2010
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What do you want buyers to believe?
Example:
“Gatorade improves your athletic performance.”
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✓Earn Attention
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Old rule: BUY your way in with advertising
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Old rule: BEG your way in with the media
= ?
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Old rule: BUG your in way by selling
Image credits cardealers.ltd.uk / gizmag.com / publicradio.org44@dmscott / #MP2010
New rule: EARN Attention by Publishing your way in
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TechWiseTV from Cisco“Information you can use from Geeks you can Trust”
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TechWiseTV from Cisco
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On the web, you ARE what you
publish…
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✓Encourage Sharing
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Word-of-mouse
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What does this company do?
[Company X (Nasdaq: XXXX)] provides business integration software to integrate, assemble and optimize available IT assets to drive business process productivity. [Company X] delivers an innovative, enterprise-class business integration platform that incorporates proven integration technology with next generation capabilities into one interoperable set of tools that delivers a unique combination of efficiency, agility and control.
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What does this company do?
[Company X (Nasdaq: XXXX)] provides business integration software to integrate, assemble and optimize available IT assets to drive business process productivity. [Company X] delivers an innovative, enterprise-class business integration platform that incorporates proven integration technology with next generation capabilities into one interoperable set of tools that delivers a unique combination of efficiency, agility and control.
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Company Overview
Since its founding, Company Y has remained faithful in its commitment to producing unparalleled entertainment experiences based on its rich legacy of quality creative content and exceptional storytelling. Today, Company Y is divided into four major business segments… Each segment consists of integrated, well-connected businesses that operate in concert to maximize exposure and growth worldwide.
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Company Overview
Since its founding, The Walt Disney Company has remained faithful in its commitment to producing unparalleled entertainment experiences based on its rich legacy of quality creative content and exceptional storytelling. Today, Disney is divided into four major business segments… Each segment consists of integrated, well-connected businesses that operate in concert to maximize exposure and growth worldwide.
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Image: shutterstock
Who the hell ARE these people?
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Does she REALLY work at your company?
Hey IBM: Who is the bald headed dude??
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If possible, use employees
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Speak to your buyers in their language, not
yours…
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Parents against reprehensible metal music
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…links to Toyota Matrix
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The BACK button is the 3rd most used Web feature.
Not quite the average: An empirical study of Web useWeinreich, Obendorf, Herder, & Mayer - University of Hamburg, Germany
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@dmscott / #MP2010 74Photo: Erin Weed via Flickr
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Old rules of measurement
Press Clips
SalesLeads
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New ways buyers solve problems
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“Henry Posner saves the day. B&H is…like the Tina Turner song…Simply the Best.”
“Wow. What a treat to have Henry Posner of B&H here!!!”
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South-by-Southwest blogger lounge
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Thousands of Bloggers
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Hundreds of mainstream media stories
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“34 percent increase in flight bookings.”
"The results so far are outstanding, especially considering current economic difficulties.”
Preliminary results
Peter Lawlor Queensland, Australia State Tourism Minister
✓ Manage Fear
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fear
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“Hang on!…”
• “We’re ____________________”
• “We can’t put videos on YouTube.”• “We can’t blog.”• “Our customers won’t understand.”• “Our bosses won’t let us.”
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“We want 330,000 people to be in Public Affairs.”
Colonel Michael G. Caldwellacting director of public affairs for the United States Air Force
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Brand Journalism
PhotosVideosSocial media
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Toilet marketing
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Toilet marketing
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Toilet marketing
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( Except control )
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Site: www.DavidMeermanScott.com
Blog: www.WebInkNow.com
Twitter: dmscott
David Meerman Scott
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