Best arid Final Offer to RFP-- S-064

J.A. Desert Greens Custom Lawn Care

Owner: Jesse Aklin

phone: 480-544-1203

1) J& Desert Greens Custom Lawn Care agrees to the proposed rates the City of Tempe have

offered in their best and final offer to RFP #15-064. if .J.k Desert Greens Custom Lawn Care is

awarded to the short list, pricing for all jobs (future and existing) will reflect this fee schedule.

2) J.A. Desert Greens Custom Lawn Care acknowledges the monthly turf service changes of

February to once per month.

3) The owner of J.A. Desert Greens Custom Lawn Care and any of its employees agree to a

background check, drug screening, and E-Verify. J.A. Desert Greens Custom Lawn Care uses

Arcpoint labs for its background checks and drug screening. The process used to screen for

drugs is a multi point urine analysis. The background check is reviewed for any misdemeanors

and felonies. The applicant is automatically dismissed if anything that falls into certain

categories is found such as but not limited to: theft, vandalism, assault, substance abuse. To

verify eligibility to work in the US. J.A. Desert Greens Custom Lawn Care is enrolled with E-

Verify with www,uscis.gov/

4) The catch up provision will only go into effect if:

A: It is the first time J.A. Desert Greens Custom Lawn Care is servicing the property

AND

B: The property requires SO% more work hours than normally scheduled for properties

less than 15,000 sq ft, and 25% more work hours for properties that are over 15,000 sq ft.

5) J.A. Desert Greens Custom Lawn Care would remove any small branches, sticks,

miscellaneous debris for free. As well J.A. Desert Greens Custom Lawn Care would review

customer properties and will replace low dollar items free of charge (defined as under $1.99 of

materials and around 1 minute to replace; example 1/4" drippers that have become corroded

with calcium build up).

When originally submitted RFP #15-064 I was under the impression that I had not gotten a

employer identification number. I was incorrect, the EIN for J.A. Desert Greens Custom Lawn

Care is 46-2498849.

Vendor's Offer Form 201-B (RFP)

"Return this Section with your Response"

It is required that Offeror complete, sign and submit the original of this form to the City Procurement Office with the proposal response. An unsigned "Vendor's Offer", late proposal response and/or a materially incomplete response will be considered nonresponsive and rejected.

Offeror is to type or legibly write in ink all information required below.

, 14.7•••••••••,.. ••-•tAlliFILLIty IILIklat..o. LA. stusum T oxr O ”.

Company Mailing Address: 1428 South Terrace Road

City: Tempe State: Al Zip: 85281

Contact Person: Jesse Aklin

Phone No.: 480-54.4-1203 FAX: N/A

Title: Owner

E-mail: jadesertgreens0,gmail.com

Company Tax Information:

Arizona Transaction Privilege (Sales) Tax No.: or

A T Tn•-. XL-. • 1.11WIALL

Federal 1.D. No.:

City & State Where Sales Tax is Paid: Tempe

If a Tempe based firm, provide Tempe Transaction Privilege (Sales) Tax No.: 206576

BUS PROPOSAL IS OFH t.,RED BY

Name of Authorized Individual (TYPE OR PRINT IN INK) Jesse Aklin

Title of Authorized Individual (TYPE OR PRINT IN RIK) Owner

REQUIRED SIGNATURE OF AUTHORIZED 014YEROR (MUST SIGN IN INK) By signing this Vendor's Offer, Offeror acknowledges acceptance of all terms and conditions contained herein and that prices offered were independently developed without consultation with any other Offeror or potential Offeror. Failure to sign and return this form with proposal response will be considered nonresponsive and rejected.

Date nature of Alrtrokized Offeror (H:/RFP 3-2008)

RFP-# 15-064 2

Proposal Questionnaire

Companies shall completely and honestly answer each of the following questions and where requested, provide supporting documentation. Responses will be used for evaluation purposes and are to be organized in the same sequence as presented below. Be sure to enclose your questionnaire responses and supporting materials within your proposal response. Please use the Table format below to record your responses as it will expand to accept your full response.

Questionanformation Company Response

1. State the name of company submitting this proposal IA. Desert Greens Custom Lawn Care

2. State the year the company was founded 2013

3. State the number of years the company has been performing landscape services 1

4. State the legal form of business (corporation, partnership, sole proprietor, etc.) Sole Proprietor

5. Describe the geographic area that is covered/serviced by the company East Valley

6. State the full address where the primary business is located 1428 S. Terrace Road Tempe, AZ 85281

7. State the key contact person who will administer any 7 resultant contract Jesse Aklin

8. State the current number of employees and include a breakdown as to work classification type including management, administrative, landscape supervisors, landscape technicians, etc.

Management: Administrative: Landscape Supervisors 1 Landscape Technicians 1 Total number of employees: 2

9. Describe the percentage of annual revenue (derived from landscape services) that is generated based on residential accounts versus corporate accounts

100% Residentail

10. State the total number of current residential accounts Residential Accounts: 15 Corporate Accounts: 0 and current corporate accounts (Arizona based)

11. Within the past five (5) years has your company been found in default on any contract? (If yes, please explain) No

12. Will your company agree to the Risk and Liability terms as stipulated on Page 19, Paragraph 4 of the Scope of Services section? (If no, please explain)

Yes

13. Can your company provide the necessary insurance and coverage as stipulated on Page 14-16, Paragraph 10 of the Special Terms and Conditions section? Yes

RFP# 15-064

24

Question/Information Company Response

14. List out the current inventory of vehicles, trailers, equipment, and tools owned by the company (an

See attachment attachment may be included that shows this inventory). The list shall include the year and mileage for any vehicles shown.

15. Does your company own or rent all or a portion of the equipment and tools it uses? (Explain the breakdown). Own all equipment commonly used

16. Based on a review with the Arizona Registrar of Contractor's Office, the City understands that a specific license is not required to perform the limited scope of landscape services identified herein. However, if your company does maintain any contractor's license related to landscape work please provide it.

17. Does the company agree to all of the City's terms and conditions listed within the RFP? (If no, please note the specific exceptions taken).

Yes

18. List five (5) references where similar residential/commercial/government landscape services are being performed to include account name, phone number, brief scope of services, and length of time performing services for each account.

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RFP# 15-064

25

Question/Information Company Response

19. Does the company understand and will it comply with the City's scope of work statement as detailed on Pages 18 through 23?

Yes

20. Describe the normal crew size that will be assigned to a typical residential account as described in the scope of work section.

1 to 2 workers

21. Describe the process to be used in resolving customer complaints,

The owner speaks directly with the customer and personally resolves their complaint.

22. From the company's perspective, please explain any concerns or potential problems that are anticipated for this pilot project.

Due to the certain nature of this program, I am

concerned about potential disgruntled customers

who cannot be satisfied due to being forced to pay for services.

23. List out any expectations that the company will have of the City if awarded to the short list of approved firms.

Prominently listed with the other companies so that customers

can quickly see the company ways to contact.

24. Describe the invoicing process and explain the payment terms to be offered the residents.

Invoicing is done electronically via e-mail through PayPal

25. What payment process does your company accept (credit cards, checks, etc.)? Cash, check, major credit cards, paypal

26. Describe any additional landscape services that your company provides that could be offered as options to interested accounts.

Animal waste pick-up/removal. Eventually sprinkler repair, tree trimming and hard scape landscaping.

27. Describe in detail the company's approach to providing services for this contract and how the services will be performed to meet the intent of the scope of work. Base your response on the approach to maintaining both desert and turf landscape.

Desert landscape is typically maintained with first removing all large

debris (sticks, pine-cones, etc.) by band. Then small debris(leaves, dust,

etc.) will be raked/blown into a collection pile and vacuumed up for

disposal. Turf landscape is the same except after a initial sweep of for

large debris, we will edge and weed, then mow the lawn.

28. Describe how your company is staffed to support this contract and what measures can be taken to increase personnel and equipment capacity, if needed.

Employees are screened to meet certain requirements (want to

work outdoors, have a high customer service competence, pass

both background and drug screening). If expansion is required equipmeM

will be procured and employees will be hired.

29. Describe how the company will perform quality control to ensure services are provided as specified and that help prevent deficiencies in the quality of services delivered,

The owner will preform random quality control visits to properties, as well keep an open line of communication to clients

30. Describe the company's days and hours of operation in performing landscape services.

Monday-Sunday from sunrise to early afternoon typically

31. Explain if there is any pending litigation in which the company is involved or judgments against the company in the past five (5) years. None

RFP# 15-064

26

Question/Information Company Response

32. Has the authorized company representative completed and signed the Vendor Offer form and included it within the proposal? Ye f ,

33. Discuss the hiring process for employees and indicate if any background checks are completed prior to offering employment,

All employees are background screened and must

pass a urine drug screening prior to hire.

34. Describe any initial and on-going training offered employees. All training is O.J.T.

35. Describe the company's customer service philosophy. See Attachment

36. Explain how the City and its residents might realize additional value-added benefits if your fimi is awarded to the short list.

See Attachment

37. How will your company deal with situations where employees of your company have damaged property of the resident including landscape, hardscapes, furniture, etc. owned by the resident?

J.A. Desert Greens will replace any damaged property or subcontract any damage that is not directly replaceable.

38. How will employees be identified (name tag, company shirts, etc.) that come onto the resident's property for landscape service?

employees will either wear company branded

T-shirts, or brightly colored safety vests

39. Describe the safety precautions to be taken and any special protective clothing or equipment that will be made available to employees of the Contractor.

Employees have access to personal safety equipment to

use, which inchuks but not limited to: earprotection, eye protection, leather

gloves, respirator.

RFP# 15-064 27

Addendum to Solicitation

City Procurement Office/City of Tempe PO Box 54)02 • 20 East 6th Street • Tempe, AZ 85280 • (480) 350-8324 www.tempe.2ovlourchasing

Issue Date: I November 7, 2014

This addendum will modify and/or clarify:

Solicitation No.: I 15-064

and is

Addendum No. I 1

Procurement Description: I Residential Landscape Services

Attachments to this Addendum

• Attachment A Pre Proposal Conference Attendance List

• Attachment B — Proposal Questionnaire

• Attachment C — Revised Pricing Section (11/07/2014)

The following changes are the result of a Pre-Proposal Conference held on November 5, 2014:

1. The Proposal Due Date remains unchanged at November 20, 2014 at 3:00 P.M. (MST).

2. The deadline for inquiries is hereby changed from November 7, 2014 to November 12, 2014 at 5:00 P.M.

3. Scope of Work section, Page, 18, General Overview, Paragraph 1, Purpose: Remove the reference to "owner-occupied" that appears in the second line of this paragraph. The City will allow both owner-occupied residences and renter-occupied residences to participate in this program.

4. Proposal Questionnaire, Page 25, Question #14: for those companies that have an extensive list of service vehicles, it will not be necessary to identify each and every vehicle. A general summary of the types of vehicles and the number of vehicles that will be made available to this contract shall be identified.

5. Pricing Section, Page 30 and Page 31: This Pricing Section is deleted in its entirety and is replaced with the attached Revised Pricing Section.

6. Questionnaire — The City has included a Word version of the Questionnaire that can be used to input responses to the various questions listed.

There are no other changes at this time. Please be sure to sign and return this addendum with proposal per the revised due date noted above.

The balance of the specifications and bid solicitation instructions to remain the same. Bidders/Proposal Offerors we to acknowledge receipt and acceptance of this addendum by returning of signed addendum with bid/proposal response. Failure to sign and return an addendum prior to bid/proposal opening time and date may make the bid/proposal response non-responsive to that portion of the solicitation as materially affected by the respective addendum.

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ADDRESS (or PO Box)

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TELEPHONE

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AUTHORIZED SIGNATURE

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Phone Number

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Pre-Proposal Conference Attendance LI Request for Proposal #15-064 Residential Landsca

Wednesday, November 5, 2014, 10:00 a.

Proposal Questionnaire

3

Print Name

T Tempe AFFIDAVIT OF COMPLIANCE WITH TEMPE CITY CODE

CHAPTER 2 ARTICLE VIII SECTION 2-603(5)

Per Tempe City Code Chapter 2 Article VIII Section 2-603(5), it is unlawful for a City vendor or City contractor, because of race, color, gender, gender identity, sexual orientation, religion, national origin, familial status, age, disability, or United States military veteran status, to refuse to hire or employ or bar or discharge from employment any person, or to discriminate against such person in compensation, conditions, or privileges of employment.

City vendors and contractors shall provide a copy of their antidiscrimination policy to City to confirm compliance with this requirement or attest in writing to compliance.

• CONTRACTOR means any person who has a contract with the City.

• VENDOR means a person or firm in the business of selling or otherwise providing products, materials, or services.

CONTRACTOR/VENDOR, select one:

Current copy of antidiscrimination policy attached OR

SI2-O-1'4.2 (AA/4 C6‘464 )( I hereby certify j .4. /,'e red- l'ee,is (contractor/vendor) to be

in compliance with Tempe City Code Chapter 2 Article Vifi Section 2-603(5).

Date: //

Title

.5-esr4- 6-t--ee--ti 574ZeeLAA-1 Company

City Of Tempe RFP# 15-064

Questionnaire Attachment

J.A. Desert Greens Custom Lawn Care

Jesse Aklin 480-544-1203

Question #14 List out the current inventory of vehicles, trailers, equipment, and tools owned by the company.

1 ea. 2001 Chevy pickup truck-106,000 miles

1 ea. 6'x8' utility trailer

1 ea. Honda lawn mower

1 ea. Echo string trimmer

2 ea. Echo blower/vac

1 ea. Echo wood chipper

1 ea. Echo hedge timmer

1 ea. Stihl chainsaw

1 ea. gasoline power rake(de-thatcher)

1 ea. Generac power washer

3 ea. manual rake

1 ea. manual de-thatch rake

3 ea. shovel

1 ea. pole trimer

1 ea. Stirrup hoe

1 ea. Cutter mattock

1

Question #35 Describe the company's customer service philosophy

Landscape maintenance is a service industry. Typically once a threshold has been met,

one cannot do a better job than anyone else. Yes quite frequently J.A. Desert Greens

finds themselves picking up(literally) after sub-par landscapers. I would argue to say

that we do pick up leaves equally well as anyone else, if not better than most. We at

J.A. Desert Greens are different in the fact that we put the customers needs above

everything, if there is one word to describe J.A. Desert Greens we want it to be

'Service'. Service is the one thing I see missing from this industry and is my major

goal in building this business.

Question #36 Eplain how the City and its residents might realize

additional value-added benefits if your firm is awarded to the short

list.

J.A. Desert Greens Custom Lawn Care is a small business who is involved in the

community via Tempe Chamber of Commerce. If awarded the short list J.A. Desert

Greens will grow as a business and further its involvement in the community. With

the growth will come more jobs, more jobs in Tempe will keep more money in the

city of Tempe. Our highest goal is customer satisfaction. J.A. Desert Greens strongly

believes in an open line of communication with customers. Every employee is fluent

in English and can effectively communicate if needed. Customers will see a huge

intangible value in easily being able to express their wants and needs with our

company.

2