Overview & Outlook for the P/C Insurance Industry · P/C Insurance Industry: Trends, Challenges and...

212
Overview & Outlook for the P/C Insurance Industry: Trends, Challenges and Opportunities in 2014 and Beyond Insurance Information Institute August 19, 2014 Download at www.iii.org/presentations Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

Transcript of Overview & Outlook for the P/C Insurance Industry · P/C Insurance Industry: Trends, Challenges and...

Page 1: Overview & Outlook for the P/C Insurance Industry · P/C Insurance Industry: Trends, Challenges and Opportunities in 2014 and Beyond Insurance Information Institute ... peak will

Overview & Outlook for the P/C Insurance Industry:

Trends, Challenges and Opportunitiesin 2014 and Beyond

Insurance Information Institute

August 19, 2014

Download at www.iii.org/presentationsRobert P. Hartwig, Ph.D., CPCU, President & Economist

Insurance Information Institute 110 William Street New York, NY 10038

Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

Page 2: Overview & Outlook for the P/C Insurance Industry · P/C Insurance Industry: Trends, Challenges and Opportunities in 2014 and Beyond Insurance Information Institute ... peak will

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P/C Insurance Industry:Financial Update

2013 Was the Industry’s Best Yearin the Post-Crisis Era

2014 Is Off to a Good Start

2

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P/C Industry Net Income After Taxes1991–2014:Q1 2005 ROE*= 9.6%

2006 ROE = 12.7%

2007 ROE = 10.9%

2008 ROE = 0.1%

2009 ROE = 5.0%

2010 ROE = 6.6%

2011 ROAS1 = 3.5%

2012 ROAS1 = 5.9%

2013 ROAS1 = 10.3%

2014 ROAS1 = 8.4%

•ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields an 8.2% ROAS through 2014:Q1, 9.8% ROAS in 2013, 6.2% ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009.

Sources: A.M. Best, ISO; Insurance Information Institute

$1

4,1

78

$5

,84

0

$1

9,3

16

$1

0,8

70

$2

0,5

98

$2

4,4

04 $3

6,8

19

$3

0,7

73

$2

1,8

65

$3

,04

6

$3

0,0

29

$6

2,4

96

$3

,04

3

$3

5,2

04

$1

9,4

56 $

33

,52

2

$6

3,7

84

$1

3,6

54

$3

8,5

01

$2

0,5

59

$4

4,1

55

$6

5,7

77

-$6,970

$2

8,6

72

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

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11

12

13

14:Q

1

Net income rose strongly (+81.9%) in 2013 vs. 2012 on lower cats, capital gains

$ Millions

2014 is off to a slower start

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-5%

0%

5%

10%

15%

20%

25%

75

76

77

78

79

80

81

82

83

84

85

86

87

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01

02

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04

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13

14

Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2014:Q1*

*Profitability = P/C insurer ROEs. 2011-14 figures are estimates based on ROAS data. Note: Data for 2008-2014 exclude

mortgage and financial guaranty insurers.

Source: Insurance Information Institute; NAIC, ISO, A.M. Best.

1977:19.0%1987:17.3%

1997:11.6% 2006:12.7%

1984: 1.8% 1992: 4.5% 2001: -1.2%

9 Years

History suggests next ROE

peak will be in 2016-2017

ROE

1975: 2.4%

2013 10.4%

2014:Q1 8.2%

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ROE: Property/Casualty Insurance by Major Event, 1987–2014:Q1

* Excludes Mortgage & Financial Guarantee in 2008 – 2014. 2014 figure is through Q1:2014. Sources: ISO, Fortune; Insurance Information Institute.

-5%

0%

5%

10%

15%

20%

87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14*

P/C Profitability Is Both by Cyclicality and Ordinary Volatility

Hugo

Andrew

Northridge

Lowest CAT Losses in 15 Years

Sept. 11

Katrina, Rita, Wilma

4 Hurricanes

Financial Crisis*

(Percent)

Record Tornado Losses

Sandy

Low CATs

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P/C Insurance Industry Combined Ratio, 2001–2014:Q1*

* Excludes Mortgage & Financial Guaranty insurers 2008--2012. Including M&FG, 2008=105.1, 2009=100.7, 2010=102.4, 2011=108.1; 2012:=103.2; 2013: = 96.1; 2014:Q1 = 97.3.

Sources: A.M. Best, ISO.

95.7

99.3100.8

106.3

102.4

96.7 97.4

101.0

92.6

100.8

98.4100.1

107.5

115.8

90

100

110

120

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

As Recently as 2001, Insurers Paid Out

Nearly $1.16 for Every $1 in Earned Premiums

Relatively Low CAT Losses, Reserve Releases

Heavy Use of Reinsurance Lowered Net

Losses

Relatively Low CAT Losses, Reserve Releases

Avg. CAT Losses,

More Reserve Releases

Higher CAT

Losses, Shrinking Reserve

Releases, Toll of Soft

Market

Cyclical Deterioration

Sandy Impacts

Lower CAT

Losses

Best Combined Ratio Since 1949 (87.6)

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A 100 Combined Ratio Isn’t What ItOnce Was: Investment Impact on ROEs

Combined Ratio / ROE

* 2008 -2014 figures are return on average surplus and exclude mortgage and financial guaranty insurers. 2014:Q1 combined ratio including M&FG insurers is 97.3; 2013 = 96.1; 2012 =103.2, 2011 = 108.1, ROAS = 3.5%.

Source: Insurance Information Institute from A.M. Best and ISO Verisk Analytics data.

97.5

100.6 100.1 100.8

92.7

101.299.5

101.0

96.7 97.4

102.4

106.5

95.7

14.3%

15.9%

12.7%

10.9%

7.4%7.9%

4.7%

6.2%8.2%

9.6%8.8%

4.3%

9.8%

80

85

90

95

100

105

110

1978 1979 2003 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014:Q1

0%

3%

6%

9%

12%

15%

18%

Combined Ratio ROE*

Combined Ratios Must Be Lower in Today’s DepressedInvestment Environment to Generate Risk Appropriate ROEs

A combined ratio of about 100 generates an ROE of ~7.0% in 2012/13, ~7.5% ROE in 2009/10,

10% in 2005 and 16% in 1979

Lower CATs helped ROEs

in 2013

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RNW All Lines by State, 2003-2012 Average:Highest 25 States

21

.0

17

.7

15

.1

14

.8

13

.4

13

.3

13

.1

12

.6

12

.0

11

.7

11

.4

11

.4

11

.4

11

.1

11

.0

11

.0

11

.0

10

.9

10

.9

10

.7

10

.7

10

.5

10

.3

10

.3

9.9

9.4

0

2

4

6

8

10

12

14

16

18

20

22

24

HI AK ND ME WY UT VT ID WA NH IA NE SC DC MA OR VA NC RI CA CT OH NM SD WV MT

The most profitable states over the past decade are

widely distributed geographically, though none

are in the Gulf region

Source: NAIC; Insurance Information Institute.

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9.2

9.1

8.9

8.9

8.6

8.5

8.3

8.1

7.9

7.7

7.7

7.6

7.4

6.5

6.5

6.1

6.1

5.5

5.2

4.9

4.9

4.2

3.2

2.0

-6.5

-9.4

-14

-12

-10

-8

-6

-4-2

0

2

4

6

8

10

KS MD CO WI FL MN TX IN US AR PA IL AZ MO NV KY NJ GA NY MI TN DE OK AL MS LA

RNW All Lines by State, 2003-2012 Average:

Lowest 25 States

Source: NAIC; Insurance Information Institute.

Some of the least profitable states over the past decade were hit hard

by catastrophes

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Policyholder Surplus, 2006:Q4–2014:Q1

Sources: ISO, A.M .Best.

($ Billions)

$487.1

$496.6

$512.8

$521.8

$478.5

$455.6

$437.1 $463.0 $

490.8 $511.5 $

540.7

$530.5

$544.8

$559.2

$559.1

$538.6

$550.3

$567.8

$583.5

$586.9 $607.7

$614.0

$624.4 $

653.3

$662.0

$570.7

$566.5

$505.0

$515.6

$517.9

$400

$450

$500

$550

$600

$650

$700

06:Q

4

07:Q

1

07:Q

2

07:Q

3

07:Q

4

08:Q

1

08:Q

2

08:Q

3

08:Q

4

09:Q

1

09:Q

2

09:Q

3

09:Q

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10:Q

1

10:Q

2

10:Q

3

10:Q

4

11:Q

1

11:Q

2

11:Q

3

11:Q

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12:Q

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12:Q

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2

13:Q

3

13:Q

4

14:Q

1

2007:Q3Pre-Crisis Peak

Surplus as of 3/31/14 stood at a record high $662.0B

2010:Q1 data includes $22.5B of

paid-in capital from a holding

company parent for one insurer’s

investment in a non-insurance

business .

The industry now has $1 of surplus for every $0.73 of NPW,close to the strongest claims-paying status in its history.

Drop due to near-record 2011 CAT losses

The P/C insurance industry entered 2014in very strong financial condition.

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$0

$50

$100

$150

$200

$250

$300

$350

$400

$450

$500

$550

$600

$650

$700

75 77 79 81 83 85 87 89 91 93 95 97 99 01 03 05 07 09 11 13

US Policyholder Surplus:1975–2014*

* As of 3/31/14.

Source: A.M. Best, ISO, Insurance Information Institute.

“Surplus” is a measure of underwriting capacity. It is

analogous to “Owners Equity” or “Net Worth” in non-

insurance organizations

($ Billions)

The Premium-to-Surplus Ratio Stood at $0.73:$1 as of3/31/14, a Near Record Low (at Least in Recent History)

Surplus as of 3/31/14 was a record $662.0, up 1.3% from $653.3 of 12/31/13, and up 51.5% ($224.9B)

from the crisis trough of $437.1B at 3/31/09

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ALTERNATIVE CAPITAL & REINSURANCE MARKETS

Ample Capacity as Alternative Capital is

Transforming the Market—And Pushing

Down Prices12

Page 13: Overview & Outlook for the P/C Insurance Industry · P/C Insurance Industry: Trends, Challenges and Opportunities in 2014 and Beyond Insurance Information Institute ... peak will

Global Reinsurance Capital (Traditional and Alternative), 2007 - 2013

Source: Aon Benfield Reinsurance Market Outlook, April 1, 2014; Insurance Information Institute.

Total reinsurance capital reached a record $540B in 2013, up 58.8%

from 2008.

410

340

400

470 455505

540

22 19 22 24 28 39 50

$0

$100

$200

$300

$400

$500

$600

2007 2008 2009 2010 2011 2012 2013

Global Re Capital (Traditional & Alternative) Alternative Capital Only

(Billions)

Alternative capital constantly growing, even in 2011, when cat losses reduced total reinsurance

capital.

But alternative capacity has grown 163% since 2008, to $50B. It has grown 79% in the past two years.

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Alternative Capacity as a Percentage of Global Property Catastrophe Reinsurance Limit

Source: Guy Carpenter

(As of Year End)

Alternative Capacity accounted for approximately 14% or $45 billion

of the $316 in global property catastrophe reinsurance capital as

of mid-2013 (expected to rise to ~15% by year-end 2013)

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Investor by Category

Years ended June 30.

Source: Aon Benfield Securities; Insurance Information Institute.

Catastrophe

Fund43%

Instituti

onal41%

Mutual

Fund12%

Hedge

Fund2%

Reinsurer

2% 2013

Institutional investors are accounting for a larger

share of alternative reinsurance investors

Catastrophe

Fund51%

Institutional

34%

Mutual

Fund5%

Hedge

Fund5%

Reinsurer

5%2012

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Alternative Risk Transfer: Market Growth

Source: Aon Benfield Insurance-Linked Securities: Capital Revolution, August 30, 2013; Insurance Information Institute.

Since 2009, market share of collateralized reinsurance has grown faster than cat bonds or other forms of risk transfer

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Catastrophe Bonds: Issuance and Outstanding, 1997- 2014:Q1

Risk Capital Amount ($ Millions)

Sources: Guy Carpenter (Aon Benfield for 2014:Q1); Artemis for 2014:Q2 estimate; Insurance Information Institute.

63

3.0

84

6.1

98

4.8

1,1

30

.0

96

6.9 2,7

29

.2

3,3

91

.7

4,6

00

.3

4,1

08

.8

5,8

52

.9

7,0

83

.0

1,4

10

.0

1,991.11,142.8

1,729.8

6,9

96

.3

4,6

93

.4

1,219.5

$3

,45

0.0

$4

,04

0.4

$4

,90

4.2 $8

,54

1.6

$1

4,0

24

.2

$1

2,0

43

.6

$1

2,5

08

.8

$1

2,1

85

.0

$1

2,1

39

.1

$2

0,3

00

.0

$1

4,8

35

.7

$1

8,5

16

.7

$2

,95

0.0

$0

$4,000

$8,000

$12,000

$16,000

$20,000

$24,000

97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14:Q1

Risk Capital IssuedRisk Capital Outstandng at Year End

Second Quarter 2014 Will Set a Record – Nearly $4.6 Billion Issued

CAT bond issuance reached a record high in 2013.

Risk capital outstanding

reached a record high in first quarter

Financial crisis depressed issuance

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Catastrophe Bonds: Issuance and Outstanding, 1997- 2014:Q2*

Risk Capital Amount ($ Millions)

*Through June 30, 2014.Source: Guy Carpenter; Insurance Information Institute.

63

3.0

84

6.1

98

4.8

1,1

30

.0

96

6.9 2

,72

9.2

3,3

91

.7

4,6

00

.3

4,1

08

.8

5,8

52

.9

7,0

83

.0

5,7

00

.0

1,991.1

1,142.81,729.8

6,9

96

.3

4,6

93

.4

1,219.5

$3

,45

0.0

$4

,04

0.4

$4

,90

4.2

$8

,54

1.6

$1

4,0

24

.2

$1

2,0

43

.6

$1

2,5

08

.8

$1

2,1

85

.0

$1

2,1

39

.1

$1

4,8

35

.7 $1

8,5

16

.7

$2

,95

0.0

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

$18,000

$20,000

97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14:H1

Risk Capital IssuedRisk Capital Outstandng at Year End

Catastrophe Bond Issuance Is Approaching Pre-Crisis Levels While Risk Capital Outstanding Stands at an All-Time Record

CAT bond issuance reached a record high in 2013 and could

set a new record in 2014

Risk capital outstanding

reached a record high in 2013

Financial crisis depressed issuance

Page 19: Overview & Outlook for the P/C Insurance Industry · P/C Insurance Industry: Trends, Challenges and Opportunities in 2014 and Beyond Insurance Information Institute ... peak will

U.S. Wind and Quake30%

U.S. Wind24%

Other (incl. U.S.

Wind)13%

Euro Wind11%

U.S. Quake

8%

Other (ex. U.S.

Wind)8%

Japanese Perils

6%

19

Catastrophe Bonds Outstanding, Q1 2014

Source: Willis Capital Markets.

Catastrophe bonds are heavily

concentrated in U.S. hurricane

exposures. Two-thirds of

catastrophe risks outstanding cover

U.S. wind risks.

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U.S. Wind-Exposed Risk Premium* 2010:Q1 to 2014: Q1

10.9%

8.2%8.0%

8.0%

7.9%8.2%

8.2%

10.1%

10.9%

12.0%

12.0%

11.6%

11.0%

7.6%

7.4%7.2%

6.4%

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

11.0%

12.0%

13.0%

Ris

k S

pre

ad

(co

up

on

–ri

sk

-fre

e r

ate

)

Wtd. Avg. Risk Spread

Risk spreads rose in 2011-2012 from cat activity and changes to catastrophe

models

20

* Trailing 12-month average

SOURCE: Willis Capital Markets, Insurance Information Institute.

Risk spreads dropped –

equivalent to lower rates –

low cat losses, capital entering

market.

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Non-U.S. Wind-Exposed Risk Premium* 2010:Q1-2014: Q1

8.5%

7.2%

6.9%

4.2%

4.2%4.5%

5.7%5.7%

5.7%

5.6%

4.9%

5.4%

4.8%

4.2%

3.6%

2.7%2.6%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

Ris

k S

pre

ad

(co

up

on

–ri

sk

-fre

e r

ate

)

Wtd. Avg. Risk Spread

21

* Trailing 12-month average.

SOURCE: Willis Capital Markets, Insurance Information Institute.

Spreads are also falling in non-U.S. wind exposures, but

less sharply and in line with

expected losses

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Reinsurance Pricing: Rate-on-Line Index by Region, 1990 – 2014*

*As of Jan. 1.

Source: Guy Carpenter

Lower CATs and a flood of new

capital has pushed reinsurance

pricing down in most regions,

including the U.S.

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Notable Cat Bond Events

23

Bond Sponsor Event(s) Loss to Investors

Kelvin Ltd. Koch Energy U.S. Winter 2000-01 $5 million

George Town Re St. Paul Re 9/11, Hurricane Floyd, European wind $1 million

KAMP Re Zurich Hurricane Katrina (2005) $144 million

Avalon Re Oil Casualty

Katrina, 2005 fuel depot explosion, NYC

street collapse $13 million

Ajax Aspen Re 2008 Lehman bankruptcy $72 million

Carillon Munich Re 2008 Lehman bankruptcy $31 million

Newton Re Catlin 2008 Lehman bankruptcy $4 million

Willow Allstate 2008 Lehman bankruptcy $10 million

Muteki Ltd.

Munich Re for

Zenkyoren 2011 Tohuku earthquake $300 million

Vega Capital Swiss Re 2011 Tohuku earthquake $16 million

Mariah Re American Family 2011 tornadoes $200 million1

Vega Capital Swiss Re Superstorm Sandy (2012) $7 million

Successor X Swiss Re Superstorm Sandy (2012) $15 million2

1 (In litigation) 2 Estimated

Source: Munich Re

Most events have been relatively small. Four were counterparty risks related to the Lehman Brothers bankruptcy in 2008.

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Questions Arising from Influence of Alternative Capital

What Will Happen When Investors Face Large-Scale Losses?

What Happens When Interest Rates Rise?

Does ILS Have a Higher Propensity to Litigate?

How Much Lower Will Risk Premiums Shrink/ROLs Fall?

Will There Be Spillover Into Casualty Reinsurance?

Will Alternative Capital Drive Consolidation?

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Growth Analysis by State and Business Segment

Post-Crisis Paradox?

Premium Growth Rates Vary Tremendously by State

25

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-5%

0%

5%

10%

15%

20%

25%

71

72

73

74

75

76

77

78

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87

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14

Net Premium Growth: Annual Change, 1971—2014F

(Percent)

1975-78 1984-87 2000-03

Shaded areas denote “hard market” periodsSources: A.M. Best (historical and forecast), ISO, Insurance Information Institute.

Net Written Premiums Fell 0.7% in 2007 (First Decline

Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33.

2014F: 4.0%

2013: 4.6%

2012: +4.3%

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27

Direct Premiums Written: Total P/CPercent Change by State, 2007-2013

74

.6

36

.9

31

.9

27

.4

25

.2

24

.9

22

.5

22

.2

16

.6

15

.9

15

.7

14

.5

14

.5

14

.3

12

.6

11

.9

11

.8

11

.2

10

.5

10

.3

9.9

9.8

9.3

9.1

9.0

8.6

0

10

20

30

40

50

60

70

80

ND

SD

OK

NE

KS IA VT

TX

WY

TN

MN

AR

AK IN WI

CO MI

KY

OH

NJ

LA

SC VA

AL

MO

NM

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

North Dakota was the country’s growth leader over the past 6 years with premiums written

expanding by 74.6%

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28

Direct Premiums Written: Total P/CPercent Change by State, 2007-2013

8.5

8.2

7.9

7.8

7.6

7.3

7.0

6.9

6.2

5.9

5.6

5.3

4.2

4.1

3.5

1.6

1.0

0.4

-0.7

-1.7

-1.9

-4.1

-5.7

-6.7

-12

.6

-15

.3

-20

-15

-10

-5

0

5

10

MS

CT

US

NC

GA

NY

MD

MA

UT

WA

PA IL RI

NH ID

MT

ME

OR

CA

FL

DC AZ

WV HI

NV

DE

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

Sources: SNL Financial LC.; Insurance Information Institute.

Growth was negative in 7 states and DC between

2007 and 2013

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29

Direct Premiums Written: PP AutoPercent Change by State, 2007-2013

34

.1

26

.7

25

.8

24

.0

19

.7

18

.7

16

.8

15

.5

14

.9

14

.6

14

.4

14

.3

14

.2

14

.1

13

.8

13

.7

13

.6

13

.5

13

.5

12

.3

11

.4

10

.9

10

.7

10

.6

10

.5

10

.4

0

5

10

15

20

25

30

35

40

ND

TX MI

OK

SD

NE

NJ

TN

CO

KS

FL IA

KY WI

DE

UT

VA

SC

NY

LA

AR

US

MT

MO

WY

AL

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

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30

Direct Premiums Written: PP AutoPercent Change by State, 2007-2013

10

.3

10

.3

10

.1

9.7

9.4

9.0

8.9

8.8

8.6

7.4

6.5

6.1

6.1

6.1

5.8

5.3

5.1

5.0

4.6

2.0

0.8

-0.2

-0.3

-0.9

-3.7

-6.0

-8

-6

-4

-2

0

2

4

6

8

10

12

AK

DC

NC

OR

MN IN GA

MD

WV

OH

MS

MA

NM

CT

WA

PA IL RI

ID VT

CA

NV

NH AZ

HI

ME

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

Sources: SNL Financial LC.; Insurance Information Institute.

Page 31: Overview & Outlook for the P/C Insurance Industry · P/C Insurance Industry: Trends, Challenges and Opportunities in 2014 and Beyond Insurance Information Institute ... peak will

Advertising Expenditures by P/C Insurance Industry, 1999-2013

$1.736 $1.737 $1.803 $1.708

$3.426

$4.102$4.354

$4.103

$5.079

$5.883$6.088 $6.175

$2.975

$2.111$1.882

$1.5

$2.0

$2.5

$3.0

$3.5

$4.0

$4.5

$5.0

$5.5

$6.0

$6.5

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13

Source: Insurance Information Institute from consolidated P/C Annual Statement data, Insurance Expense Exhibit (Part I).

$ Billions P/C ad spend hit an all time record high of $6.175 billion in 2013, up 1.5% over 2012.

The pace of growth has slowed from 15.8% in 2011

and 23.8% in 2010

P/C ad spending has more

than tripled since 2002

(up 256% from 2002-2013)

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32

I.I.I. Poll: Ads Are Everywhere

Q. How long has it been since you have seen or heard an advertisement for auto insurance?

Source: Insurance Information Institute Annual Pulse Survey, May 2014.

Four Out of Five Respondents Have Seen An Auto Insurance Ad in the Past Week.

2%3%5%

80%

9%

Less Than a Week

1 week to 1 month

Never Seen Or Heard AdMore Than 6 Months

1 to 6 months

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33

Direct Premiums Written: HomeownersPercent Change by State, 2007-2013

60

.5

53

.3

50

.7

50

.7

50

.5

49

.2

46

.3

45

.4

45

.4

44

.7

44

.0

43

.5

42

.9

42

.5

42

.1

41

.9

40

.3

38

.1

37

.1

37

.1

35

.7

34

.9

34

.1

33

.6

33

.0

32

.6

0

10

20

30

40

50

60

70

OK

ND

MN

AR

TN

SD

MO

CO

KY

KS WI

WY

NE IA

GA

MT

TX

NM

OH IN AL IL

SC

DE

UT ID

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LLC.; Insurance Information Institute.

Top 25 States

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34

Direct Premiums Written: HomeownersPercent Change by State, 2007-2013

32

.6

32

.5

31

.4

30

.6

30

.4

30

.3

29

.8

29

.6

27

.5

27

.2

26

.8

26

.4

25

.3

24

.6

22

.5

22

.3

20

.8

19

.7

19

.2

17

.2

16

.1

15

.4

8.3

8.0

2.1

0.5

0

5

10

15

20

25

30

35

40

MS

NC VA

NJ

CT RI

LA

PA

WV

WA

US

NH

ME

MD

NY

OR

MA

AK

DC AZ

VT

MI

HI

CA

FL

NV

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

Sources: SNL Financial LLC.; Insurance Information Institute.

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35

Direct Premiums Written: Comm. LinesPercent Change by State, 2007-2013

91

.1

42

.1

41

.4

33

.7

26

.3

25

.8

23

.6

19

.1

15

.6

14

.0

11

.3

10

.0

9.8

6.8

6.7

6.5

4.1

3.2

3.1

3.0

2.7

2.2

2.0

1.7

1.3

0.6

0

10

20

30

40

50

60

70

80

90

100

ND

OK

SD

VT

NE IA

KS ID AK

TX

WY

MN IN AR

TN W

I

OH

MA

CT

NM LA

MS

NJ

NY

US

MO

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LLC.; Insurance Information Institute.

Top 25 States

Only 30 states showed any commercial lines growth from 2007 through 2013

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36

Direct Premiums Written: Comm. LinesPercent Change by State, 2007-2013

0.5

0.4

0.2

0.1

-0.5

-0.8

-0.9

-1.0

-1.1

-1.1

-1.9

-2.0

-2.1

-2.7

-3.3

-3.7

-4.3

-4.9

-10

.7

-11

.4

-11

.7

-12

.6

-12

.7

-13

.6

-22

.4

-25

.1

-30

-25

-20

-15

-10

-5

0

5

MD

NH

PA

CO IL

WA

VA

KY

NC

ME RI

MI

SC AL

GA

CA

UT

DC

OR

MT HI

DE

FL

AZ

WV

NV

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

Sources: SNL Financial LLC.; Insurance Information Institute.

States with the poorest performing economies also produced the most negative net change in premiums of

the past 6 years

Nearly half the states have yet to see commercial lines premium

volume return to pre-crisis levels

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37

Direct Premiums Written: Workers’ CompPercent Change by State, 2007-2013*

32

.9

30

.8

24

.3

21

.5

13

.4

11

.5

11

.0

10

.6

8.1

4.8

4.5

3.0

1.5

-0.3

-0.6

-1.0

-2.3

-2.4

-2.9

-3.0

-3.7

-4.1

-5.7

-5.8

-8.0

-15

-10

-5

0

5

10

15

20

25

30

35

OK IA

SD

NY

CA

CT

NJ

KS

NE IN MI

VT

MN

DC WI

IL

NH

US

NM TX

PA

VA

MD

TN

AR

Pe

ce

nt

ch

an

ge

(%

)

*Excludes monopolistic fund states: ND, OH, WA, WY as well as WV, which transitioned to a competitive structure during this period.

Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

Only 13 states have seen works comp premium volume

return to pre-crisis levels

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38

Direct Premiums Written: Worker’s CompPercent Change by State, 2007-2013*

-8.1

-8.4

-8.7

-8.8

-11

.1

-11

.3

-12

.0

-14

.7

-15

.3

-15

.4

-16

.0

-16

.3

-17

.1

-22

.1

-23

.0

-26

.5

-27

.5

-32

.5

-33

.3

-33

.5

-43

.8

-71

.0

-80-75-70-65-60-55-50-45-40-35-30-25-20-15-10-50

MS

MA RI

GA

NC

AK ID

CO LA

ME AZ

MO

SC AL

KY

UT

FL

OR

DE HI

NV

MT

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

*Excludes monopolistic fund states: ND, OH, WA, WY as well as WV, which transitioned to a competitive structure during this period.

Sources: SNL Financial LC.; Insurance Information Institute.

States with the poorest performing economies also produced some of the most

negative net change in premiums of the past 6 years

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39

49%

37%32% 30%

25%

9%5%

0%

10%

20%

30%

40%

50%

60%

Personal

Auto

Home Comm. Auto Comm.

Property

Business

Owners

Workers

Comp

GL

Percentage of Carriers Using Predictive Analytics by Major P/C Line, 2013

Predictive analytics is more like to be used in personal lines, but commercial lines use

is growing

Source: ISO/Earnix Survey, September 2013; Insurance Information Institute.

82% of insurers report using

predicative analytics in at least

one line. 18% do not use it all.

Benefits Cited

Drive Profitability: 85%

Reduce Risk: 55%

Grow Revenue: 52%

Improve Op. Efficiency: 39%

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Uses of Predictive Analytics by Function

40

Pricing and Underwriting are the

leading uses for predictive analytics

Page 41: Overview & Outlook for the P/C Insurance Industry · P/C Insurance Industry: Trends, Challenges and Opportunities in 2014 and Beyond Insurance Information Institute ... peak will

The Strength of the Economy Will Influence P/C Insurer

Growth Opportunities

41

Growth Will Expand Insurer Exposure

Base Across Most Lines

Texas Remains a Growth Leader

41

Page 42: Overview & Outlook for the P/C Insurance Industry · P/C Insurance Industry: Trends, Challenges and Opportunities in 2014 and Beyond Insurance Information Institute ... peak will

42

US Real GDP Growth*

* Estimates/Forecasts from Blue Chip Economic Indicators.

Source: US Department of Commerce, Blue Economic Indicators 8/14; Insurance Information Institute.

2.7

%

0.5

%3.6

%

3.0

%

1.7

%-1

.8%

1.3

%-3

.7%

-5.3

%

-0.3

%1.4

%

5.0

%

2.3

%2.2

%

2.6

%2.4

%

0.1

%2.5

%

1.3

%

4.1

%2.0

%

1.3

% 3.1

%

2.7

%

1.8

%4.5

%

3.5

%

-2.1

%4.0

%

2.9

%3.0

%

2.9

%3.0

%

3.0

%2.9

%

0.4

%

-8.9%

4.1

%

1.1

%1.8

%

2.5

% 3.6

%

3.1

%

-9%

-7%

-5%

-3%

-1%

1%

3%

5%

7%

   2

00

0   

   2

00

1   

   2

00

2   

   2

00

3   

   2

00

4   

   2

00

5   

   2

00

6   

07

:1Q

07

:2Q

07

:3Q

07

:4Q

08

:1Q

08

:2Q

08

:3Q

08

:4Q

09

:1Q

09

:2Q

09

:3Q

09

:4Q

10

:1Q

10

:2Q

10

:3Q

10

:4Q

11

:1Q

11

:2Q

11

:3Q

11

:4Q

12

:1Q

12

:2Q

12

:3Q

12

:4Q

13

:1Q

13

:2Q

13

:3Q

13

:4Q

14

:1Q

14

:2Q

14

:3Q

14

:4Q

15

:1Q

15

:2Q

15

:3Q

15

:4Q

Demand for Insurance Should Increase in 2014/15 as GDP Growth Accelerates Modestly and Gradually Benefits the Economy Broadly

Real GDP Growth (%)

Recession began in Dec. 2007. Economic toll of credit crunch, housing slump, labor market contraction

was severe

The Q4:2008 decline was the steepest since the Q1:1982 drop of 6.8%

Q1 2014 GDP data were hit hard by this year’s “Polar Vortex”

and harsh winter

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State-by-State Leading Indicatorsthrough 2014:Q4

Sources: Federal Reserve Bank of Philadelphia at http://www.philadelphiafed.org/index.cfm ;Insurance Information Institute.43

The economic outlook for most of the US is generally

positive, though flat-to-negative for

4 states

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44

Real GDP by State Percent Change, 2013:Highest 25 States

9.7

7.6

5.1

4.2

4.1

3.8

3.8

3.7

3.1

3.0

3.0

2.9

2.8

2.7

2.7

2.4

2.3

2.2

2.1

2.0

2.0

1.9

1.9

1.9

1.8

1.8

0

1

2

3

4

5

6

7

8

9

10

ND WY WV OK ID CO UT TX SD NE MT IA MN OR WA AR NC FL IN MI CA VT KS HI GA US

Pe

rce

nt

Ch

an

ge

(%

)

Sources: U.S. Bureau of Economic Analysis; Insurance Information Institute.

North Dakota was the economic growth juggernaut of the US

in 2013—by far

Only 9 states experienced growth in excess of 3%, which is what we would see nationally in

a more typical recovery

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45

1.8

1.7

1.6

1.6

1.6

1.6

1.5

1.4

1.3

1.2

1.1

1.1

1.0

0.9

0.9

0.9

0.9

0.8

0.8

0.8

0.7

0.7

0.1

0.0

-0.5

-2.5

-3.0

-2.5

-2.0

-1.5

-1.0

-0.5

0.0

0.5

1.0

1.5

2.0

2.5

OH WI MA DE KY MS NM RI LA SC NJ AZ NV CT ME NH IL MO AL TN NY PA VA MD DC AL

Pe

rce

nt

Ch

an

ge

(%

)Real GDP by State Percent Change, 2013:

Lowest 25 States

Sources: US Bureau of Economic Analysis; Insurance Information Institute.

DC and Alabama were the only

states to shrink in 2013

Growth rates in 11 states were still below 1% in

2013

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46

Percent Change in Real GDP by State, 2013

Sources: US Bureau of Economic Analysis; Insurance Information Institute.

Page 47: Overview & Outlook for the P/C Insurance Industry · P/C Insurance Industry: Trends, Challenges and Opportunities in 2014 and Beyond Insurance Information Institute ... peak will

47

Annual Inflation Rates, (CPI-U, %),1990–2015F

2.82.6

1.51.9

3.3 3.4

1.3

2.52.3

3.0

3.8

2.8

3.8

-0.4

1.6

3.2

2.1

1.5

2.0 2.1

2.9

2.4

3.23.0

5.14.9

-1.0

0.0

1.0

2.0

3.0

4.0

5.0

6.0

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14F 15F

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators, 8/14 (forecasts).

The slack in the U.S. economy suggests that inflationary pressures should remain subdued for an extended period of times. Energy, health care and

commodity prices, plus U.S. debt burden, remain longer-run concerns

Annual Inflation Rates (%)

Inflation peaked at 5.6% in August 2008 on high energy and commodity crisis. The recession and the collapse of the

commodity bubble reduced inflationary pressures in 2009/10

Inflationary expectations

have edged up but remain quite low, allowing the Fed to maintain

low interest rates

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74

.47

3.6

73

.67

2.2

73

.6 76

67

.86

8.9

68

.26

7.7

71

.6 74

.57

4.2 7

7.5

67

.5 69

.87

4.3

71

.56

3.7

55

.75

9.5

60

.9 64

.16

9.9

75

.07

5.3

76

.27

6.4 7

9.3

73

.27

2.3 74

.38

2.6

82

.77

4.5

73

.87

7.6

78

.6

84

.58

4.1

85

.18

2.1

77

.57

3.2 75

.18

2.5

81

.28

1.6

80

.08

4.1

81

.98

2.5

81

.87

9.2

76

.4

40

45

50

55

60

65

70

75

80

85

90

Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

2F

eb

-12

Ma

r-1

2A

pr-

12

Ma

y-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Oct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Ma

r-1

4A

pr-

14

Ma

y-1

4Ju

n-1

4Ju

l-1

4A

ug

-14

Consumer Sentiment Survey (1966 = 100)

January 2010 through August 2014

Consumer confidence has been low for years amid high unemployment, falling home prices and other factors adversely impact consumers, but improved substantially over the past 2+ years, though

uncertainty in Washington sometimes takes a toll.

Source: University of Michigan; Insurance Information Institute

Optimism among consumers has generally improved in 2014

48

Impact of 2011 budget impasse

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$0

$10

$20

$30

$40

$50

$60

$70

$80

19

80

19

81

19

82

19

83

19

84

19

85

19

86

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

20

06

20

07

20

08

20

09

20

10

20

11

20

12

20

13

20

14

:Q1

Net Worth of Households*Recently Hit A Historic High

*Includes nonprofit organizations. Data are not seasonally adjusted or inflation-adjusted.Source: Federal Reserve Board: http://www.federalreserve.gov/releases/z1/current/z1r-5.pdf ; Insurance Information Institute.

2008-09 recession: -15.7% $ Trillions

2001 recession

1992 recession

1982 recession

Housing “bubble”

Rising net worth fuels a “wealth affect” that helps fuel consumer

spending, which accounts for 70% of spending in the U.S. economy

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15.0%

15.5%

16.0%

16.5%

17.0%

17.5%

18.0%

18.5%

1990:Q

1

1990:Q

3

1991:Q

1

1991:Q

3

1992:Q

11992:Q

3

1993:Q

1

1993:Q

3

1994:Q

1

1994:Q

3

1995:Q

1

1995:Q

3

1996:Q

1

1996:Q

3

1997:Q

11997:Q

3

1998:Q

1

1998:Q

3

1999:Q

1

1999:Q

3

2000:Q

1

2000:Q

3

2001:Q

1

2001:Q

32002:Q

1

2002:Q

3

2003:Q

1

2003:Q

3

2004:Q

1

2004:Q

3

2005:Q

1

2005:Q

3

2006:Q

1

2006:Q

32007:Q

1

2007:Q

3

2008:Q

1

2008:Q

3

2009:Q

1

2009:Q

3

2010:Q

1

2010:Q

3

2011:Q

12011:Q

3

2012:Q

1

2012:Q

3

2013:Q

1

2013:Q

3

Household Financial ObligationsRatio Recently Hit A Historic Low

*through 2013:Q3 (data posted on Dec 13, 2013)Source: Federal Reserve Board, at http://www.federalreserve.gov/releases/housedebt

Financial Obligations Ratio: debt service (mortgage and consumer debt), auto lease, residence rent, HO insurance, and

property tax payments as % of personal disposable income.

Decline began in 2008:Q1.

Financial

Obligations

Ratio

15.23% in 2012:Q4is lowest ratio since 1980:Q4 (15.09%).

Household balance sheets

are stronger than they’ve

been in many years, setting

the stage for more

consumer spending

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16

.9

16

.5

16

.1

13

.2

10

.4

11

.6

12

.7

14

.4

15

.5 16

.3

16

.7

16

.2

16

.2

16

.2

16

.216

.9

16

.617

.1

17

.5

17

.8

17

.4

9

10

11

12

13

14

15

16

17

18

19

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14F 15F16F 17F18F 19F

(Millions of Units)

Auto/Light Truck Sales, 1999-2019F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (8/14 and 3/13); Insurance Information Institute.

Car/Light Truck Sales Will Continue to Recover from the 2009 Low Point, Bolstering the Auto Insurer Growth and the Manufacturing Sector Along

With Workers Comp Exposures

New auto/light truck sales fell to the lowest level since the late 1960s. Forecast for 2014-15 is

still below 1999-2007 average of 17 million units, but a robust recovery is well underway.

Job growth and improved credit market conditions will boost auto sales in

2014 and beyond

Truck purchases by contractors are especially strong

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52

Monthly Change* in Auto Insurance Prices, 1991–2014*

*Percentage change from same month in prior year; through May 2014; seasonally adjusted

Note: Recessions indicated by gray shaded columns.

Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institutes.

-2%

0%

2%

4%

6%

8%

10%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14

Cyclical peaks in PP Auto tend to occur roughly every 10 years (early

1990s, early 2000s and likely the early 2010s)

“Hard” markets tend to occur

during recessionary

periods

Pricing peak occurred in late

2010 at 5.3%, falling to 2.8% by Mar. 2012

The May. 2014 reading of 4.8% is down from 4.1%

a year earlier

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53

Average Expenditures on Auto Insurance

$651$668

$691$705

$726

$786

$830$842

$831$816

$795$789$787$791$803

$832

$857

$690$685$703

$600

$650

$700

$750

$800

$850

$900

$950

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11* 12* 13F

803

Countrywide Auto Insurance Expenditures Decreased by 0.8% in 2008 and 0.5% in 2009 and Increased 0.5% in 2010, 1.5% in 2011 (est.), 2.0% in 2012 and

2.2% in 2013 (forecast)* Insurance Information Institute Estimates/ForecastsSource: NAIC, Insurance Information Institute estimate for 2011-2013 based on CPI and other data.

The average expenditure on auto insurance is lower today than it was in 2004

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Top Ten Most Expensive And Least Expensive States For Automobile Insurance, 2011 (1)

RankMost

expensive statesAverage

expenditure RankLeast

expensive statesAverage

expenditure

1 New Jersey $1,183.95 1 Idaho $525.15

2 District of Columbia 1,138.03 2 South Dakota 540.04

3 Louisiana 1,110.68 3 North Dakota 549.81

4 New York 1,108.64 4 Iowa 552.54

5 Florida 1,090.65 5 Maine 577.38

6 Delaware 1,052.28 6 North Carolina 600.33

7 Rhode Island 1,004.14 7 Wisconsin 601.40

8 Michigan 983.60 8 Nebraska 602.57

9 Connecticut 970.22 9 Wyoming 619.88

10 Maryland 956.17 10 Ohio 619.96

(1) Based on average automobile insurance expenditures.

Source: © 2013 National Association of Insurance Commissioners.

Texas ranked 14th as the most expensive state in 2011, with an average expenditure for auto insurance of $842.58.

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16%

18%

20%

22%

24%

26%

28%

30%

01 02 03 04 05 06 07 08 09 10 11 12E 13F 14F

$125

$135

$145

$155

$165

$175

$185

$195

% of registered cars under 3 years old Auto Ins Direct Pms$ Billions

Personal Auto Insurance Direct Written Premiums vs. Recently-Registered Cars

Sources: AIPSO Facts (various issues); SNL Financial; Conning Research & Consulting, Property-Casualty Forecast and Analysis, First Quarter 2012; Insurance Information Institute.

PP DWP, flat from 2004-2009, is rising again.Conning forecasts growth at 3.5% in 2013 and 4.0% in 2014.

Average age of registered cars rose as fewer new cars were bought (and

insured)

In 2004-07 no growth in

PP DWP despite

strong new car/truck

sales New car/truck sales grow to 14-15M/year

4%/yr growth forecast for PP

DWP from recovering

new car/truck sales

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56

Average Age of Vehicles on the Road, 2006—2013

11.211.4

10.910.6

10.310.110.09.9

8.0

8.5

9.0

9.5

10.0

10.5

11.0

11.5

12.0

2006 2007 2008 2009 2010 2011 2012 2013

Sources: Polk, August 2013 Survey; Insurance Information Institute.

Average Vehicle

Age (Years)

The average age of a vehicle on the road is is expected to continue to increase until 2018. By 2018, the number of vehicles 12+ years old is

expected to rise 11.6% from 2013 and the number that are under 5 years old is expected to increase by 41%

The average vehicle age reached a record

11.4 years in 2013

56

Average vehicle age continues

to increase because the slow

economy leads many drivers

to keep cars on the road

longer and because cars are

becoming more reliable

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57

Auto Insurance Price Indexvs. CPI, 1994–2014*

*Seasonally adjusted, through March 2014

Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institute.

100

120

140

160

180

200

'94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14

Recession CPI auto insurance

Index: Jan 1994 = 100

Annual average growth rate of the CPI from 1994 to now: 2.5%.Annual average growth rate of auto insurance prices from 1994 to now: 3.3%.

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Yearly Change in Auto Insurance Prices vs. Median Weekly Earnings

Sources: US Bureau of Labor Statistics; Insurance Information Institute

-1%

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Auto Insurance Prices Median weekly earnings

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Monthly Change* in Auto Insurance Prices, January 2005 - December 2013

(Percent Changefrom same month,prior year)

*Percentage change from same month in prior year, seasonally adjusted.Sources: US Bureau of Labor Statistics; Insurance Information Institute

Auto Insurance Price Increases Averaged 5.1% in 2010 over 2009, After

Averaging 4.5% in 2009 over 2008.

Underwriting performance remained

strong even when prices were flat or

falling due to improvements in

underlying frequency and severity trends

PPA Auto, like most p/c lines, exhibits strong cyclicality in pricing. Prices rose from 2000 to late 2005, were flat/falling in 2006 and 2007 before beginning to

rise gain in 2008.

Pricing weakened in 2011, strengthened in

2012/early 2013 but has since moderated

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Private Passenger Auto: Premium Growth vs. Loss Cost Spread

Sources: Evercore Equity Research, Jan. 2014.60

Premium growth has generally exceeded underlying loss cost

trends since mid-2008

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(Millions of Units)

New Private Housing Starts, 1990-2019F

1.4

8

1.4

7 1.6

2

1.6

4

1.5

7

1.6

0 1.7

1 1.8

5 1.9

6 2.0

7

1.8

0

1.3

6

0.9

1

0.5

5

0.5

9

0.6

1 0.7

8 0.9

2

1.0

1 1.2

0

1.4

4

1.5

0

1.5

1

1.5

0

1.3

51.4

6

1.2

9

1.2

0

1.0

11.1

9

0.3

0.5

0.7

0.9

1.1

1.3

1.5

1.7

1.9

2.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14F15F16F17F18F19F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (8/14 and 3/13); Insurance Information Institute.

Insurers Are Continue to See Meaningful Exposure Growth in the Wake of the “Great Recession” Associated with Home Construction: Construction Risk

Exposure, Surety, Commercial Auto; Potent Driver of Workers Comp Exposure

New home starts plunged 72% from 2005-2009; A net

annual decline of 1.49 million units, lowest since records began

in 1959

Job growth, low inventories of existing homes, low mortgage rates and demographics should continue to stimulate new home construction

for several more years

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62

Average Premium forHome Insurance Policies**

* Insurance Information Institute Estimates/Forecasts **Excludes state-run insurers.Source: NAIC, Insurance Information Institute estimates for 2011-2013 based on CPI data and other data.

$508$536

$593

$668

$822 $830

$880$909

$945

$983

$1,022

$804

$764$729

$400

$500

$600

$700

$800

$900

$1,000

$1,100

00 01 02 03 04 05 06 07 08 09 10 11* 12* 13*

Countrywide Home Insurance Expenditures Increased by an Estimated 4.0% in 2011-2013

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63

Top Ten Most Expensive And Least Expensive States For Homeowners Insurance, 2011 (1)

Rank Most

expensive statesHO average

premium RankLeast

expensive statesHO average

premium

1 Florida $1,933 1 Idaho $518

2 Louisiana 1,672 2 Oregon 559

3 Texas (2) 1,578 3 Utah 563

4 Mississippi 1,409 4 Wisconsin 592

5 Oklahoma 1,386 5 Washington 626

6 Alabama 1,163 6 Ohio 644

7 Rhode Island 1,139 7 Delaware 664

8 Kansas 1,103 8 Arizona 675

9 New York 1,097 9 Nevada 689

10 Connecticut 1,096 10 Iowa 713

(1) Includes policies written by Citizens Property Insurance Corp. (Florida) and Citizens Property Insurance Corp. (Louisiana), Alabama Insurance

Underwriting Association, Mississippi Windstorm Underwriting Association, North Carolina Joint Underwriting Association and South Carolina

Wind and Hail Underwriting Association. Other southeastern states have wind pools in operation and their data may not be included in this chart.

Based on the HO-3 homeowner package policy for owner-occupied dwellings, 1 to 4 family units. Provides “all risks” coverage (except those

specifically excluded in the policy) on buildings and broad named-peril coverage on personal property, and is the most common package written.

(2) The Texas Department of Insurance developed home insurance policy forms that are similar but not identical to the standard forms. In addition,

due to the Texas Windstorm Association (which writes wind-only policies) classifying HO-1, 2 and 5 premiums as HO-3, the average premium for

homeowners insurance is artificially high.

Note: Average premium=Premiums/exposure per house years. A house year is equal to 365 days of insured coverage for a single dwelling. The NAIC

does not rank state average expenditures and does not endorse any conclusions drawn from this data.

Source: ©2013 National Association of Insurance Commissioners (NAIC). Reprinted with permission. Further reprint or distribution strictly prohibited

without written permission of NAIC.

Texas ranked as the 3rd most expensive state for homeowners insurance in 2011, with an average expenditure of $1,578.

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Interest Rate on Convention 30-Year Mortgages: Up a Bit, 1990–2014*

*Monthly, through June 2014. Note: Recessions indicated by gray shaded columns.

Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institutes.

0%

2%

4%

6%

8%

10%

12%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14

Yields on 30-Year mortgages have been below 6% for a six years

Rising mortgage interest rates have impacted home sales but are unlikely to derail the recovery on housing

Mortgages rates plunged to near-record lows in early 2013 but rose as the Fed initiated tapering in its QE program, but have come down

a bit through mid-2014

64

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65

Mortgage Interest Rates Were Expected to Continue to Rise as the Fed Pursued Tapering and the Economy Recovered; Rates Are

Still Low by Historical Standards

4.5

3%

4.5

1%

4.4

1%

4.3

9%

4.3

2%

4.2

3%

4.2

8%

4.3

3%

4.3

7%

4.2

8%

4.3

7%

4.3

2% 4

.40

%

4.4

1%

4.3

4%

4.2

7% 4.3

3%

4.2

9%

4.2

1%

4.2

0%

4.1

4%

4.1

2%

4.1

4%

3.9%

4.0%

4.1%

4.2%

4.3%

4.4%

4.5%

4.6%

03-J

an

10-J

an

17-J

an

24-J

an

31-J

an

07-F

eb

14-F

eb

21-F

eb

28-F

eb

07-M

ar

14-M

ar

21-M

ar

28-M

ar

04-A

pr

11-A

pr

18-A

pr

25-A

pr

02-M

ay

09-M

ay

16-M

ay

23-M

ay

30-M

ay

06-J

un

30-year mortgage rates are down nearly 40 basis points since

early January

30-Year Mortgages in 2014 Are Falling! What Will Be the Impact on Construction?

*Weekly through June 5, 2014.

Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm.; Insurance Information Institutes.

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66

Commercial & Industrial Loans Outstandingat FDIC-Insured Banks, Quarterly, 2006-2013*

$1

.16

$1

.18

$1

.22

$1

.44

$1

.48

$1

.49

$1

.50

$1

.49

$1

.43

$1

.37

$1

.27

$1

.21

$1

.18

$1

.17

$1

.17

$1

.18

$1

.20

$1

.24

$1

.28 $1

.35

$1

.37

$1

.42

$1

.46

$1

.51

$1

.53

$1

.56

$1

.13

$1

.25

$1

.30

$1

.39

$1.0

$1.1

$1.2

$1.3

$1.4

$1.5

$1.6

06

:Q1

06

:Q2

06

:Q3

06

:Q4

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

;Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

Outstanding loan volume has been growing for over two yearsand (as of year-end 2012) surpassed previous peak levels.

*Latest data as of 9/8/2013.Source: FDIC at http://www2.fdic.gov/qbp/ (Loan Performance spreadsheet); Insurance Information Institute.

$TrillionsIn nominal dollar terms, this is an

all-time high.

Recession

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Percent of Non-Current Commercial & Industrial Loans Outstanding at FDIC-Insured Banks,Quarterly, 2006-2013:Q2*

0.7

0%

0.7

4%

0.6

4%

0.6

7%

0.8

1%

1.0

7%

1.1

8% 1

.69

% 2.2

5% 2

.80

%

3.5

7%

3.4

3%

3.0

5%

2.8

3%

2.7

3%

2.4

4%

1.8

9%

1.6

5%

1.4

9%

1.2

9%

1.1

7%

1.0

9%

0.9

7%

0.8

8%

0.8

0%

0.7

4%

0.7

1%

0.6

3%

0.6

2%

0.6

3%

0%

1%

2%

3%

4%

06

:Q1

06

:Q2

06

:Q3

06

:Q4

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

;Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

Non-current loans (those past due 90 days or more or in nonaccrual status) are nearly back to early-recession levels, fueling bank willingness to lend.

*Latest data as of 9/8/2013.Source: FDIC at http://www2.fdic.gov/qbp/ (Loan Performance spreadsheet); Insurance Information Institute.

Almost back to “normal” levels of noncurrent

industrial & commercial loans

Recession

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NFIB Small Business Optimism Index

January 1985 through July 2014

Source: National Federation of Independent Business at http://www.advisorperspectives.com/dshort/charts/indicators/Sentiment.html?NFIB-optimism-index.gif ; Insurance Information Institute. 68

Small business optimism in July was nearly at its

level since the crisis began in Dec. 2007.

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69

43

,69

4

48

,12

5

69

,30

0

62

,43

6

64

,00

4

71

,27

7

81

,23

5

82

,44

6

63

,85

3

63

,23

5

64

,85

3

71

,54

9

70

,64

3

62

,30

4

52

,37

4

51

,95

9

53

,54

9

54

,02

7

44

,36

7

37

,88

4

35

,47

2

40

,09

9

38

,54

0

35

,03

7

34

,31

7

39

,20

1

19

,69

5

28

,32

2

43

,54

6

60

,83

7

56

,28

2

47

,80

6

40

,07

5

33

,21

2

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

Business Bankruptcy Filings,1980-2013

Sources: American Bankruptcy Institute (1980-2012) at http://www.abiworld.org/AM/AMTemplate.cfm?Section=Home&TEMPLATE=/CM/ContentDisplay.cfm&CONTENTID=61633; 2013 data from United States Courts at http://news.uscourts.gov; Insurance Information Institute.

Significant Exposure Implications for All Commercial Lines as Business Bankruptcies Begin to Decline

2013 bankruptcies totaled 33,212, down 17.1% from 2012—the fourth

consecutive year of decline. Business bankruptcies more than tripled during

the financial crisis.

% Change Surrounding Recessions

1980-82 58.6%

1980-87 88.7%

1990-91 10.3%

2000-01 13.0%

2006-09 208.9%

69

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50

.75

2.7 5

4.1

54

.65

4.8

53

.55

3.7

52

.8 53

.95

4.6 5

6 57

.15

9.4

59

.75

6.3

54

.45

3.3

53

.45

3.8

52

.65

2.6

52

.65

2.6

53

.05

6.8

56

.15

5.0

53

.75

4.1

52

.75

2.9 5

4.3 55

.25

4.8

54

.8 55

.75

5.2 56

.0

53

.15

3.7

52

.25

6.0

58

.65

4.4 55

.45

3.9

53

.0 54

.05

1.6 5

3.1

55

.2 56

.35

6.0

58

.7

54

.4

40

45

50

55

60

65

Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

2F

eb

-12

Ma

r-1

2A

pr-

12

Ma

y-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Ma

r-1

4A

pr-

14

Ma

y-1

4Ju

n-1

4Ju

l-1

4

ISM Non-Manufacturing Index(Values > 50 Indicate Expansion)

January 2010 through July 2014

Non-manufacturing industries have been expanding and adding jobs. This trend is likely to continue through 2014.

Source: Institute for Supply Management at http://www.ism.ws/ismreport/nonmfgrob.cfm; Insurance Information Institute.

Optimism among non-manufacturers has been

generally increasing in 2014

70

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71

12 Industries for the Next 10 Years: Insurance Solutions Needed

Export-Oriented Industries

Health Sciences

Health Care

Energy (Traditional)

Alternative Energy

Petrochemical

Agriculture

Natural Resources

Technology (incl. Biotechnology)

Light Manufacturing

Insourced Manufacturing

Many industries are

poised for growth, though

insurers’ ability to

capitalize on these

industries varies widely

Shipping (Rail, Marine, Trucking, Pipelines)

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CONSTRUCTION INDUSTRY OVERVIEW & OUTLOOK

72

The Construction Sector Is Critical to the Economy and the P/C Insurance Industry

72

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73

Value of New Private Construction: Residential & Nonresidential, 2003-2014*

Billions of Dollars

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

03 04 05 06 07 08 09 10 11 12 13 14*

Non Residential

Residential

Private Construction Activity Is Moving in a Positive Direction though Remains Well Below Pre-Crisis Peak; Residential Dominates

$298.1

$15.0

$613.7

New Construction peaks at $911.8. in 2006

Trough in 2010 at $500.6B,

after plunging 55.1% ($411.2B)

2014: Value of new pvt. construction hits $685.5B as of June 2014, up 37%

from the 2010 trough but still 25%

below 2006 peak

73

$261.8

$238.8

$329.5

$355.9

*2014 figure is a seasonally adjusted annual rate as of June.

Sources: US Department of Commerce; Insurance Information Institute.

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74

Value of Construction Put in Place, June 2014 vs. June 2013*

-2.9%

-12.3%

-2.7%

5.5%

9.2%7.4%

11.2%

-15%

-10%

-5%

0%

5%

10%

15%

Total

Construction

Total Private

Construction

Residential--

Private

Non-

Residential--

Private

Total Public

Construction

Residential-

Public

Non-

Residential--

Public

Overall Construction Activity is Up, But Growth Is Almost Entirely in the Private Sector as State/Local Government Budget Woes Continue

Growth (%)

Private sector construction activity is up in the

residential and nonresidential segments

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Private: +9.2% Public: -2.9%

Public sector construction activity remains depressed

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75

Value of Private Construction Put in Place, by Segment, June 2014 vs. June 2013*

11.0%

-2.3%-4.5%

4.8%0.3%

-12.9%

22.7%

8.9%

3.1%

9.2% 7.4%11.2%

18.7%

28.6%

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

35%

To

tal

Pri

vate

Co

nstr

ucti

on

Resid

en

tial

To

tal

No

nre

sid

en

tial

Lo

dg

ing

Off

ice

Co

mm

erc

ial

Healt

h C

are

Ed

ucati

on

al

Reli

gio

us

Am

usem

en

t &

Rec.

Tra

nsp

ort

ati

on

Co

mm

un

icati

on

Po

wer/

Uti

lity

Man

ufa

ctu

rin

g

Private Construction Activity is Up in Many Segments, Including the Key Residential Construction Sector; Bodes Well for the Remainder of 2014

Growth (%) Led by the Office, Lodging and Power/Utility segments, Private sector construction

activity is rising after plunging during the “Great Recession.”

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

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76

Value of Public Construction Put in Place, by Segment, June 2014 vs. June 2013*

-14.0%-6.4%-5.8%

14.8%8.2%

-8.5%

8.6%

-3.7%

48.7%

-2.7%-2.9%-12.3%

-2.7%-2.1%

-20.3%-30%

-20%

-10%

0%

10%

20%

30%

40%

50%

60%

To

tal

Pu

bli

c

Co

nstr

ucti

on

Resid

en

tial

To

tal

No

nre

sid

en

tial

Off

ice

Co

mm

erc

ial

Healt

h C

are

Ed

ucati

on

al

Pu

bli

c S

afe

ty

Am

usem

en

t &

Rec.

Tra

nsp

ort

ati

on

Po

wer

Hig

hw

ay &

Str

eet

Sew

ag

e &

Waste

Dis

po

sal

Wate

r S

up

ply

Co

nserv

ati

on

&

Develo

p.

Public Construction Activity is Down in Many Segments as State and Local Budgets Remain Under Stress; Improvement Possible in 2015.

Growth (%)

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Public sector construction activity is down substantially in many segments, a situation that will likely persist, dragging

on public entity risk exposures

Amusement & Recreation, Sewage & Waste Disposal and

Conservation projects lead public sector construction

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77

Real (Inflation-Adjusted) Nonresidential Construction, 2000-2014*

*Through Q1 2014.

Source: US Dept. of Commerce; Wells Fargo Securities (June 6, 2014 research report).

Construction activity has generally been positive since late

2010 but has occasionally be

erratic. Forecast is for slowing

improving growth

(Bar = CAGR; Line = Y/Y Growth Rate)

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78

Commercial & Industrial Loans Outstandingat FDIC-Insured Banks, Quarterly, 2006-2014:Q1

$1

.16

$1

.18

$1

.22

$1

.44

$1

.48

$1

.49

$1

.50

$1

.49

$1

.43

$1

.37

$1

.27

$1

.21

$1

.18

$1

.17

$1

.17

$1

.18

$1

.20

$1

.24

$1

.28 $1

.35

$1

.37

$1

.42

$1

.45

$1

.50

$1

.52

$1

.55

$1

.57

$1

.60

$1

.61

$1

.13

$1

.25

$1

.30 $

1.3

9

$1.0

$1.1

$1.2

$1.3

$1.4

$1.5

$1.6

$1.7

06

:Q1

06

:Q3

07

:Q1

07

:Q3

08

:Q1

08

:Q3

09

:Q1

09

:Q3

10

:Q1

10

:Q3

11

:Q1

11

:Q3

12

:Q1

12

:Q3

13

:Q1

13

:Q3

14

:Q1

Outstanding Commercial Loan Volume Has Been Growing for Over Two Years and Is Now Nearly Back to Early Recession Levels. Bodes Very Well for the Creation of Current and Future Commercial Insurance Exposures

Source: FDIC at http://www2.fdic.gov/qbp/ (Loan Performance spreadsheet); Insurance Information Institute.

$Trillions

Commercial lending plunged by 21.2% ($330B) during the financial crisis and ensuing

period of tight credit

Commercial lending activity exceeds pre-crisis levels (+36.75% or $430B above

mid-2010 trough)

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79

Percent of Non-current Commercial & Industrial Loans Outstanding at FDIC-Insured Banks,Quarterly, 2006-2014:Q1

0.7

0%

0.7

4%

0.6

4%

0.6

7%

0.8

1%

1.0

7%

1.1

8% 1

.69

% 2.2

5% 2

.80

%

3.5

7%

3.4

3%

3.0

5%

2.8

3%

2.7

3%

2.4

4%

1.8

9%

1.6

5%

1.4

9%

1.2

9%

1.1

7%

1.0

9%

0.9

8%

0.8

8%

0.8

0%

0.7

4%

0.7

2%

0.6

2%

0.6

0%

0.7

1%

0.6

3%

0.6

2%

0.6

3%

0%

1%

2%

3%

4%

06

:Q1

06

:Q2

06

:Q3

06

:Q4

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

;Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

Non-current loans (those past due 90 days or more or in nonaccrual status) are below even pre-recession levels, fueling bank willingness to lend.

Source: FDIC at http://www2.fdic.gov/qbp/ (Loan Performance spreadsheet); Insurance Information Institute.

Back to “normal” levels of noncurrent industrial

& commercial loans

Recession

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80

Change from Peak in New Construction Expenditures to 2013*

-28.8%

-61.6%

-48.6%-50.2%

-19.9%

-11.8%-17.1%

-24.3%

-31.7%

-45.9%

-59.3%-70%

-60%

-50%

-40%

-30%

-20%

-10%

0%

All

Co

nstr

uctio

n

(20

06

)

Pvt.

Co

nstr

uctio

n

(20

06

)

To

tal

Re

sid

en

tia

l

(20

06

)

Ne

w H

ou

sin

g

(20

05

)

To

tal

No

nre

sid

en

tia

l

(20

08

)

Lo

dg

ing

(20

08

)

Offic

e (

20

08

)

Co

mm

erc

ial

(20

07

)

Ma

nu

factu

rin

g

(20

09

)

Oth

er

(20

08

)

Go

ve

rnm

en

t

(20

09

)

Despite Recent Improvements, Construction Activity (and Employment) Remains Far Below Pre-Crisis Peaks

Change (%)

Note: Year in parentheses is the year of peak expenditure.

*2013 figure is a seasonally adjusted annual rate as of June.

Sources: US Department of Commerce; Insurance Information Institute.

Residential Nonresidential Govt.

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81

$314.9$304.0

$286.4 $279.0 $271.4 $267.0

$216.1 $220.2$234.2

$255.4

$289.1$308.7

$0

$50

$100

$150

$200

$250

$300

$350

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014*

($ Billions)

Government Construction Spending Peaked in 2009, Helped by Stimulus Spending, but Continues to Contract As State/Local Governments

Grapple with Deficits and Federal Sequestration Takes Hold

Value of New Federal, State and Local Government Construction: 2003-2014*

*2014 figure is a seasonally adjusted annual rate as of April; http://www.census.gov/construction/c30/historical_data.html

Sources: US Department of Commerce; Insurance Information Institute.

Construction across all levels of government

peaked at $314.9B in 2009

Austerity Reigns

Govt. construction is still shrinking, down $47.9B or

15.2% since 2009 peak

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82

(Millions of Units)

New Private Housing Starts, 1990-2019F

1.4

8

1.4

7 1.6

2

1.6

4

1.5

7

1.6

0 1.7

1 1.8

5 1.9

6 2.0

7

1.8

0

1.3

6

0.9

1

0.5

5

0.5

9

0.6

1 0.7

8 0.9

2

1.0

1 1.2

0

1.4

4

1.5

0

1.5

1

1.5

0

1.3

51.4

6

1.2

9

1.2

0

1.0

11.1

9

0.3

0.5

0.7

0.9

1.1

1.3

1.5

1.7

1.9

2.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14F15F16F17F18F19F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (8/14 and 3/13); Insurance Information Institute.

Insurers Are Continue to See Meaningful Exposure Growth in the Wake of the “Great Recession” Associated with Home Construction: Construction Risk

Exposure, Surety, Commercial Auto; Potent Driver of Workers Comp Exposure

New home starts plunged 72% from 2005-2009; A net

annual decline of 1.49 million units, lowest since records began

in 1959

Job growth, low inventories of existing homes, low mortgage rates and demographics should continue to stimulate new home construction

for several more years

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83

Construction Employment,Jan. 2010—June 2014*

*Seasonally adjusted.

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

5,5

81

5,5

22

5,5

42

5,5

54

5,5

27

5,5

12

5,4

97

5,5

19

5,4

99

5,5

01

5,4

97

5,4

68

5,4

35 5,4

78

5,4

85

5,4

97

5,5

24

5,5

30

5,5

47

5,5

46

5,5

83

5,5

76

5,5

77

5,6

12

5,6

29

5,6

44

5,6

40

5,6

36

5,6

15

5,6

22

5,6

27

5,6

30

5,6

33

5,6

49

5,6

73

5,7

11

5,7

35 5,7

83

5,7

99

5,7

92

5,7

91

5,8

01

5,8

04

5,8

05

5,8

22

5,8

30

5,8

49

5,8

76 5,9

27

5,9

27

5,9

64

6,0

00

6,0

09

6,0

15

5,400

5,500

5,600

5,700

5,800

5,900

6,000

6,100

Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

22

/30

/2M

ar-

12

Ap

r-1

2M

ay-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

2O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Ma

r-1

4A

pr-

14

Ma

y-1

4Ju

n-1

4

Construction employment is +580,000 above

Jan. 2011 (+10.7%) trough

(Thousands)

Construction and manufacturing employment constitute 1/3 of all payroll exposure.

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84

Construction Employment, Jan. 2003–June 2014

Note: Recession indicated by gray shaded column.

Sources: U.S. Bureau of Labor Statistics; Insurance Information Institute.

5,000

5,500

6,000

6,500

7,000

7,500

8,000

'03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14

The “Great Recession” and housing bust destroyed 2.3 million constructions jobs

The Construction Sector Could Be a Growth Leader in 2014 as the Housing Market, Private Investment and Govt. Spending Recover. WC Insurers Will Benefit.

Construction employment troughed at 5.435 million in

Jan. 2011, after a loss of 2.291 million jobs, a 29.7% plunge

from the April 2006 peak

84

Construction employment

peaked at 7.726 million in April 2006

(Thousands)Construction

employment as of June 2014 totaled 6.0 million, an increase of 580,000 jobs or

10.7% from the Jan. 2011 trough

Gap between pre-recession

construction peak and today: 1.7 million jobs

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85

Construction Jobs: Largest Gains & Losses by Metro Area, May 2014 vs. May 2013*

-4,200-2,800

-2,000 -1,700 -1,200

11,100

9,300

7,300 7,200 7,100

(6,000)

(4,000)

(2,000)

0

2,000

4,000

6,000

8,000

10,000

12,000

Da

lla

s

Lo

s

An

ge

les

Ho

usto

n

Sa

nta

An

a/

An

ah

eim

Atla

nta

Be

the

sd

a/

Ro

ckville

,

MD

Ga

ry, IN

Vir

gin

ia

Be

ach

Ne

wa

rk

Ro

ch

este

r,

NY

Construction Employment Is Expanding—Albeit Modestly—in Much of the US

Change

Construction employment expanded in 218 out of the 339 metro areas in the US

in May 2014

*Seasonally adjusted; Source: Associated General Contractors: http://www.agc.org/galleries/news/Metro_Empl_1404_Rank.pdf; Ins. Information Institute.

Largest Increases Largest Losses+10%

+4%

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Florida Total Private Housing Starts,2000 – 2017F

86

The economic outlook for most of

the US is positive for the first time in many

years

Source: University of Central Florida Institute for Economic Competitiveness: http://iec.ucf.edu/post/2014/01/07/Florida-Metro-Forecast-December-2013.aspx

CRASH, CRATER, RECOVERYHomebuilding in FL continues

to recover, adding substantially to coastal exposures.

(Thousands of Units)

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87

Interest Rate on Convention 30-Year Mortgages: Up a Bit, 1990–2014*

*Monthly, through May 2014. Note: Recessions indicated by gray shaded columns.

Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institutes.

0%

2%

4%

6%

8%

10%

12%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14

Yields on 30-Year mortgages have been below 6% for a six years

Rising mortgage interest rates have impacted home sales but are unlikely to derail the recovery on housing

Mortgages rates plunged to near-record lows in early 2013 but rose as the Fed initiated tapering in its

QE program

87

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88

Mortgage Interest Rates Were Expected to Continue to Rise as the Fed Pursued Tapering and the Economy Recovered; Rates Are

Still Low by Historical Standards

4.5

3%

4.5

1%

4.4

1%

4.3

9%

4.3

2%

4.2

3%

4.2

8%

4.3

3%

4.3

7%

4.2

8%

4.3

7%

4.3

2% 4

.40

%

4.4

1%

4.3

4%

4.2

7% 4.3

3%

4.2

9%

4.2

1%

4.2

0%

4.1

4%

4.1

2%

4.1

4%

3.9%

4.0%

4.1%

4.2%

4.3%

4.4%

4.5%

4.6%

03-J

an

10-J

an

17-J

an

24-J

an

31-J

an

07-F

eb

14-F

eb

21-F

eb

28-F

eb

07-M

ar

14-M

ar

21-M

ar

28-M

ar

04-A

pr

11-A

pr

18-A

pr

25-A

pr

02-M

ay

09-M

ay

16-M

ay

23-M

ay

30-M

ay

06-J

un

30-year mortgage rates are down nearly 40 basis points since

early January

30-Year Mortgages in 2014 Are Falling! What Will Be the Impact on Construction?

*Weekly through June 5, 2014.

Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm.; Insurance Information Institutes.

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89

New Home Inventories and Rental Vacancy Rates, 2003-2013*

370

422

511536

497

353

234

190

151 150 161

8.2%

8.7%9.5%

10.2%10.6%

10.0%

9.7%9.7%9.8%

10.2%

9.8%

0

100

200

300

400

500

600

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013*

Inv

en

tory

of

Ho

me

s f

or

Sa

le

0%

2%

4%

6%

8%

10%

12%

Va

ca

nc

y R

ate

for R

en

tal H

ou

sin

g

(Thousands)

Low new home inventories and falling vacancy rates bode well

for residential construction

*2013 figure is a seasonally adjusted annual rate as of June.

Sources: US Department of Commerce; Insurance Information Institute.

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90

Change from Peak in New Construction Expenditures to 2013*

-28.8%

-61.6%

-48.6%-50.2%

-19.9%

-11.8%-17.1%

-24.3%

-31.7%

-45.9%

-59.3%-70%

-60%

-50%

-40%

-30%

-20%

-10%

0%

All

Co

nstr

uctio

n

(20

06

)

Pvt.

Co

nstr

uctio

n

(20

06

)

To

tal

Re

sid

en

tia

l

(20

06

)

Ne

w H

ou

sin

g

(20

05

)

To

tal

No

nre

sid

en

tia

l

(20

08

)

Lo

dg

ing

(20

08

)

Offic

e (

20

08

)

Co

mm

erc

ial

(20

07

)

Ma

nu

factu

rin

g

(20

09

)

Oth

er

(20

08

)

Go

ve

rnm

en

t

(20

09

)

Despite Recent Improvements, Construction Activity (and Employment) Remains Far Below Pre-Crisis Peaks

Change (%)

Note: Year in parentheses is the year of peak expenditure.

*2013 figure is a seasonally adjusted annual rate as of June.

Sources: US Department of Commerce; Insurance Information Institute.

Residential Nonresidential Govt.

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ENERGY SECTOR: OIL & GAS INDUSTRY FUTURE IS BRIGHT

91

US Is Becoming an Energy Powerhouse; Domestic Demand

and Exports Are Key

Need Infrastructure Investment91

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20.2 19.9 20.019.5

18.919.4

20.221.1

21.622.4

24.0

25.3 25.6

20.6

10

12

14

16

18

20

22

24

26

28

00 01 02 03 04 05 06 07 08 09 10 11 12 13

U.S. Natural Gas Production, 2000-2013

Source: Energy Information Administration, Short-Term Energy Outlook (April 8, 2014) , Insurance Information Institute.

Trillions of Cubic Ft. per Year

The U.S. is already the world’s largest natural gas producer—

recently overtaking Russia. This is a potent driver of commercial

insurance exposures

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5.19 5.08 5.005.35 5.47 5.65

6.49

7.44

8.37

9.13

5.09

0

1

2

3

4

5

6

7

8

9

10

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014F 2015F

U.S. Crude Oil Production, 2005-2015P

Source: Energy Information Administration, Short-Term Energy Outlook (April 8, 2014) , Insurance Information Institute.

Millions of Barrels per Day

Crude oil production in the U.S. is expected to increase by 82.6% from 2008 through 2015—and could overtake

Saudi Arabia as the world’s largest oil producer

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94

Oil & Gas Extraction Employment,Jan. 2010—June 2014*

*Seasonally adjusted

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

156.4

156.4

156.7

157.6

158.7

157.8

158.0

159.5

160.0

161.5

161.2

161.2

163.1

164.4

166.6

169.3

170.1

171.0

172.5

173.6

176.3

178.2

178.5

180.9

181.9

183.1

184.8

185.2

185.7

186.8

187.6

188.0

188.0

188.2

190.0

191.7

191.9

193.4

192.4

192.6

193.1

193.3

195.0

196.5

199.7

200.6

203.0

204.1

205.3

207.8

207.5

207.9

210.2

211.5

150

160

170

180

190

200

210

220

Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

22

/30

/2M

ar-

12

Ap

r-1

2M

ay-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Ma

r-1

4A

pr-

14

Ma

y-1

4Ju

n-1

4

Oil and gas extraction employment is up 35.2% since Jan. 2010 as the energy sector booms. Domestic energy production is essential to any robust economic recovery in

the US.

(Thousands)Highest

since Aug. 1986

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354.8

523.9

629.8

729.2

819.6

406.0

0

100

200

300

400

500

600

700

800

900

1990 2000 2010 2020P 2030P 2040P

World Primary Energy Consumption, 1990-2040P

Source: Energy Information Administration, 2013 International Energy Outlook, Insurance Information Institute.

Between 2010 and 2040, energy consumption in projected to increase by

56.4% worldwide

Quadrillion BTUs

Growth in worldwide energy consumption will

create more risk and vulnerabilities (natural and manmade); Innovations in

risk management and insurance are needed.

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Biofuels,

$0.3 , 1%

Oil, $10.1 ,

27%

Natural

Gas, $9.5 ,

25%

Power,

$16.9 , 44%

Coal, $1.1 ,

3%

Projected energy infrastructure investment

through 2035 total $38 trillion; Implies substantial

incurrence of risk.

Cumulative Projected Investment in Global Energy Infrastructure, 2011-2035 ($ Trill.)

Source: International Energy Agency, World Energy Outlook 2011.

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97

US Electric Power Generation by Fuel Source, 2010-2035F (Billions of Kilowatt Hours)

3225 26 26 27 27

776903 874 882 983 1,074

807830 887

917914

887390 504 544

579594

630

1,7991,531 1,604 1,710 1,757 1,803

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500

5,000

2010 2015 2020 2025 2030 2035

Coal Petroleum Natural Gas Nuclear Renewable Other

Source: US Energy Information Administration, Annual Energy Outlook 2012, Appendix A7.

Demand for Electricity Is Expected to Grow at a 0.6% Annual Rate Through 2035. Renewables and Natural Gas Will Account for an Increasing Share of Fuel Source

3,806 3,796 3,9374,118 4,279 4,427

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98

U.S. Electricity Generation by Fuel,1990-2040F (Trillions of Kilowatt Hours)

Source: US Energy Information Administration, 2014 Annual Energy Outlook Early Release Overview; Insurance Information Institute.

Natural gas share of fossil fired

generation will grow rapidly (more

investment needed). Coal fired

generation will remain flat but its share will fall due to abundant gas and EPA carbon

regulations

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99

US Natural Gas Production and Non-Hydro Renewable Electricity Generation, 1990-2035P

Source: US Energy Information Administration, Annual Energy Outlook 2011; Insurance Information Institute.

Shale gas production is expected to grow rapidly in the US

Wind is expected to account for the majority of renewable

electricity generation

Tight gas production involves controversial

hydraulic fracturing (fracking) techniques

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100

U.S. Private Power Construction,2000-2014* (% Change, 3-Month Moving Avg.)

*Through April 2014.

Source: US Dept. of Commerce; Energy Information Administration, Wells Fargo Securities (June 6, 2014 research report).

Power construction accounts for a large share of all construction activity. The

recent slowdown was in part due to the expiration of renewable production tax credits. Going forward, about 75% of

new capacity will be for gas fired plants

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MANUFACTURING SECTOR OVERVIEW & OUTLOOK

101

The U.S. Is Experiencing a Mini Manufacturing Renaissance That

Is Benefitting the US Economy and the P/C Insurance Industry

101

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102

Manufacturing Growth for Selected Sectors, 2014 vs. 2013*

1.8%

-0.8%

4.8%4.1%

0.9%

5.7%

-1.7%-1.0%

3.1%

-0.7%

2.3%

3.9%

7.9%

4.5%

1.8%

-4%

-2%

0%

2%

4%

6%

8%

10%

All

Ma

nu

factu

rin

g

Du

rab

le M

fg.

Wo

od

Pro

du

cts

Pri

ma

ry

Me

tals

Fa

bri

ca

ted

Me

tals

Ma

ch

ine

ry

Ele

ctr

ica

l

Eq

uip

.

Co

mp

ute

rs &

Ele

ctr

on

ics

Tra

nsp

ort

atio

n

Eq

uip

.

No

n-D

ura

ble

Mfg

.

Fo

od

Pro

du

cts

Pe

tro

leu

m &

Co

al

Ch

em

ica

l

Pla

stics &

Ru

bb

er

Te

xtile

Pro

du

cts

Manufacturing Is Expanding—Albeit Slowly—Across a Number of Sectors that Will Contribute to Growth in Insurable Exposures Including: WC, Commercial

Property, Commercial Auto and Many Liability Coverages

Growth (%)

Manufacturing of durable goods was stronger than

nondurables in 2013

*Seasonally adjusted; Date are YTD comparing data through May 2014 to the same period in 2013.Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/

Durables: +3.9% Non-Durables: +0.9%

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103

$200,000

$300,000

$400,000

$500,000

Jan-

92

Jan-

93

Jan-

94

Jan-

95

Jan-

96

Jan-

97

Jan-

98

Jan-

99

Jan-

00

Jan 01

Jan 02

Jan 03

Jan 04

Jan 05

Jan 06

Jan 07

Jan 08

Jan 09

Jan 10

Jan 11

12-Jan

13-Jan

14-Jan

Dollar Value* of Manufacturers’ Shipments Monthly, Jan. 1992—Apr. 2014

* Seasonally adjusted; Data published June 3, 2014.Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/

Monthly shipments in Apr. 2014 exceeded the pre-crisis (July 2008) peak. Manufacturing is energy-intensive and growth leads to gains in many commercial

exposures: WC, Commercial Auto, Marine, Property, and various Liability Coverages.

$ Millions

103

The value of Manufacturing Shipments in Apr. 2014 was $497.6B—a new record high.

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104

Manufacturing Employment,Jan. 2010—June 2014*

11,4

60

11,4

60

11,4

66

11,4

97

11,5

31

11,5

39

11,5

58

11,5

48

11,5

54

11,5

55

11,5

77

11,5

90

11,6

24

11,6

62

11,6

82

11,7

07

11,7

15

11,7

24

11,7

47

11,7

60

11,7

62

11,7

70

11,7

69

11,7

97

11,8

41

11,8

70

11,9

10

11,9

20

11,9

26

11,9

35

11,9

57

11,9

43

11,9

25

11,9

31

11,9

38

11,9

51

11,9

65

11,9

88

11,9

84

11,9

77

11,9

72

11,9

65

11,9

48

11,9

63

11,9

93

12,0

11

12,0

46

12,0

53

12,0

61

12,0

81

12,0

85

12,0

94

12,1

05

12,1

21

11,250

11,500

11,750

12,000

12,250Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

22

/30

/2M

ar-

12

Ap

r-1

2M

ay-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Ma

r-1

4A

pr-

14

Ma

y-1

4Ju

n-1

4

Manufacturing employment is a surprising source of strength in the economy. Employment in the sector is at a multi-year high.

*Seasonally adjusted.

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

(Thousands) Since Jan 2010, manufacturing employment

is up (+661,000 or +5.8%)and still growing.

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58.3

57.1

60.4

59.6

57.8

55.3

55.1

55.2

55.3 5

6.9 58.2

58.5

60.8

61.4

59.7

59.7

54.2 5

5.8

51.4 52.5

52.5

51.8

52.2 53.1 54.1

51.9 5

3.3 54.1

52.5

50.2

50.5

50.7 51.6

51.7

49.9

50.2

53.1 54.2

50.7

49.050.9

55.4

55.7

56.2

56.4

57.0

56.5

51.3 5

3.2

53.7 54.9

55.4

55.3 5

7.1

51.3

40

45

50

55

60

65

Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

2F

eb

-12

Ma

r-1

2A

pr-

12

Ma

y-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Ma

r-1

4A

pr-

14

Ma

y-1

4Ju

n-1

4Ju

l-1

4

ISM Manufacturing Index(Values > 50 Indicate Expansion)

January 2010 through July 2014

The manufacturing sector expanded for 53 of the 55 months from Jan. 2010 through July 2014. Pace of recovery has been uneven due to

economic turbulence in the U.S., Europe and China.

Source: Institute for Supply Management at http://www.ism.ws/ismreport/mfgrob.cfm; Insurance Information Institute.

Manufacturing continues to expand in 2014

105

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106

2.5%

4.9%

6.3%

7.8%

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

2013 2014F 2015F 2016F

Business Investment: Expected to Accelerate, Fueling Commercial Exposure Growth

Accelerating business investment will be a potent driver of

commercial property and liability insurance exposures and should drive employment and WC payroll

exposures as well (with a lag)

Source: IHS Global Insights as of Jan. 13, 2014; Insurance Information Institute.

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66%

68%

70%

72%

74%

76%

78%

80%

82%

Mar

01

Jun 0

1

Sep

Dec

Mar

02

Jun 0

2

Sep

Dec

Mar

03

Jun 0

3

Sep

Dec

Mar

04

Jun 0

4

Sep

Dec

Mar

05

Jun 0

5

Sep

Dec

Mar

06

Jun 0

6

Sep

Dec

Mar

07

Jun 0

7

Sep

Dec

Mar

08

Jun 0

8

Sep

Dec

Mar

09

Jun 0

9

Sep

Dec

Mar

10

Jun 1

0

Sep

Dec

Mar

11

Jun 1

1

Sep

Dec

Mar

12

Jun 1

2

Sep

Dec

Mar

13

Recovery in Capacity Utilization is a Positive Sign for Commercial Exposures

Source: Federal Reserve Board statistical releases at http://www.federalreserve.gov/releases/g17/Current/default.htm. 107

Percent of Industrial Capacity

Hurricane Katrina

March 2001-November 2001

recession

“Full Capacity”

The closer the economy is to operating at “full

capacity,” the greater the inflationary pressure

The US operated at 77.8% of industrial capacity in Apr. 2013, well above the June

2009 low of 66.9% but is still below pre-recession levels.

December 2007-June 2009 Recession

March 2001 through April 2013

107

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108

Labor Market Trends

Massive Job Losses Sapped the Economy and Commercial/Personal

Lines Exposure, But Trend is Improving

108

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109

Unemployment and Underemployment Rates: Still Too High, But Falling

2

4

6

8

10

12

14

16

18

Jan

00

Jan

01

Jan

02

Jan

03

Jan

04

Jan

05

Jan

06

Jan

07

Jan

08

Jan

09

Jan

10

Jan

11

Jan

12

Jan

13

Jan

14

"Headline" Unemployment Rate U-3

Unemployment + Underemployment RateU-6

“Headline” unemployment

was 6.1% in June 2014. 4% to 6% is

“normal.”

Source: US Bureau of Labor Statistics; Insurance Information Institute.

January 2000 through June 2014, Seasonally Adjusted (%)

Stubbornly high unemployment and underemployment constrain overall economic growth, but the job market is now clearly improving.

109

U-6 went from 8.0% in March

2007 to 17.5% in October 2009; Stood at 12.1%

in Apr. 2014.8% to 10% is

“normal.”

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110

US Unemployment Rate Forecast4

.5%

4.5

%4

.6%

4.8

%4

.9% 5.4

%6

.1%

6.9

%8

.1%

9.3

%9

.6% 10

.0%

9.7

%9

.6%

9.6

%

8.9

%9

.1%

9.1

%8

.7%

8.3

%

8.2

%8

.0%

7.8

%7

.7%

7.6

%7

.3%

7.0

%6

.7%

6.2

%6

.2%

6.0

%5

.9%

5.8

%5

.7%

5.6

%

9.6

%

4%

5%

6%

7%

8%

9%

10%

11%

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

:Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

14

:Q2

14

:Q3

14

:Q4

15

:Q1

15

:Q2

15

:Q3

15

:Q4

Rising unemployment

eroded payrolls

and WC’s exposure base.

Unemployment peaked at 10%

in late 2009.

* = actual; = forecasts

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (7/14 edition); Insurance Information Institute.

2007:Q1 to 2015:Q4F*

Unemployment forecasts have been revised modestly

downwards. Optimistic scenarios put the

unemployment as low as 5.8% by Q4 of this year.

Jobless figures have been revised

modestly downwards for 2014/15

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111

Unemployment Rates by State, May 2014:Highest 25 States*

8.2

7.9

7.7

7.7

7.6

7.5

7.5

7.5

7.2

6.9

6.9

6.8

6.8

6.8

6.7

6.6

6.5

6.4

6.4

6.4

6.4

6.3

6.3

6.3

6.1

5.9

5.8

0

2

4

6

8

10

RI

NV

KY

MS

CA

DC IL M

IG

ACT

OR A

L AZ

NJ

NY

MO

NM A

KAR

NC TN U

S FLW

VW

ADE

CO

Un

em

plo

ym

en

t R

ate

(%

)

*Provisional figures for May 2014, seasonally adjusted.

Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In May, 20 states had over-the-month unemployment rate decreases, 16

states had increases, and 14 states and the District of Columbia had no

change.

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112

5.7

5.7

5.7

5.6

5.6

5.6

5.5

5.3

5.1

5.1

4.9

4.9

4.8

4.6

4.6

4.6

4.4

4.4

4.4

3.8

3.8

3.6

3.6

3.3

2.6

0

1

2

3

4

5

6

IN ME WI MA MD PA OH SC TX VA ID LA KS MN MT OK HI IA NH SD WY NE UT VT ND

Un

em

plo

ym

en

t R

ate

(%

)

Unemployment Rates by State, May 2014:

Lowest 25 States*

*Provisional figures for May 2014, seasonally adjusted.

Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In May, 20 states had over-the-month unemployment rate decreases, 16

states had increases, and 14 states and the District of Columbia had no

change.

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23

15

21

70

52

12

65

73

-71

32 6

4 81

55

3-1

15

-10

6-2

21

-21

5-2

06

-26

1-2

58

-42

2-4

86

-77

6 -69

3-8

21

-69

8-8

10

-80

1-2

94

-42

6-2

72

-23

2 -14

1-2

71

-15

-23

22

0-3

8

19

29

4 11

01

20

11

71

07

19

91

49

94

72

22

32

313

20

16

61

86

21

91

25

26

81

77

19

12

22

36

42

28

24

61

02

13

17

51

72

13

61

59

25

52

11

21

52

19 26

31

64

18

82

22

20

11

70

18

01

53

24

72

72

86

16

62

01

20

0 27

82

24

26

2

11

3

(1,000)

(800)

(600)

(400)

(200)

0

200

400

600

Jan-0

7F

eb-0

7M

ar-

07

Apr-

07

May-0

7Jun-0

7Jul-07

Aug-0

7S

ep-0

7O

ct-

07

Nov-0

7D

ec-0

7Jan-0

8F

eb-0

8M

ar-

08

Apr-

08

May-0

8Jun-0

8Jul-08

Aug-0

8S

ep-0

8O

ct-

08

Nov-0

8D

ec-0

8Jan-0

9F

eb-0

9M

ar-

09

Apr-

09

May-0

9Jun-0

9Jul-09

Aug-0

9S

ep-0

9O

ct-

09

Nov-0

9D

ec-0

9Jan-1

0F

eb-1

0M

ar-

10

Apr-

10

May-1

0Jun-1

0Jul-10

Aug-1

0S

ep-1

0O

ct-

10

Nov-1

0D

ec-1

0Jan-1

1F

eb-1

1M

ar-

11

Apr-

11

May-1

1Jun-1

1Jul-11

Aug-1

1S

ep-1

1O

ct-

11

Nov-1

1D

ec-1

1Jan-1

2F

eb-1

2M

ar-

12

Apr-

12

May-1

2Jun-1

2Jul-12

Aug-1

2S

ep-1

2O

ct-

12

Nov-1

2D

ec-1

2Jan-1

3F

eb-1

3M

ar-

13

Apr-

13

May-1

3Jun-1

3Jul-13

Aug-1

3S

ep-1

3O

ct-

13

Nov-1

3D

ec-1

3Jan-1

4F

eb-1

4M

ar-

14

Apr-

14

May-1

4Jun-1

4

Monthly Change in Private Employment

January 2007 through June 2014 (Thousands, Seasonally Adjusted)

Private Employers Added 9.67 million Jobs Since Jan. 2010 After Having Shed 5.01 Million Jobs in 2009 and 3.76 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Monthly losses in Dec. 08–Mar. 09 were

the largest in the post-WW II period

262,000 private sector jobs were

created in June. In March 2014, the last of the private jobs lost in the Great Recession were

recovered

113

Jobs Created

2013: 2.368 Mill

2012: 2.294 Mill

2011: 2.400 Mill

2010: 1.277 Mill

1,331,000 jobs created so far

in 2014

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0.0

55

0.0

58

-0.0

57

-0.1

63

-0.3

84

-0.5

99

-0.8

05

-1.0

66

-1.3

24

-1.7

46

-2.2

32

-3.0

08

-3.7

01

-4.5

22

-5.2

20

-6.0

30

-6.8

31

-7.1

25

-7.5

51

-7.8

23

-8.0

55

-8.1

96

-8.4

67

-8.4

82

-8.7

14

-8.6

94

-8.7

32

-8.6

19

-8.4

27

-8.3

33

-8.2

23

-8.1

03

-7.9

86

-7.8

79

-7.6

80

-7.5

31

-7.4

37

-7.3

65

-6.9

11

-6.5

91

-6.4

25

-6.2

39

-6.0

20

-5.8

95

-5.6

27

-5.4

50

-5.2

59

-5.0

37

-4.6

73

-4.4

45

-4.1

99

-4.0

97

-3.9

66

-3.8

91

-3.7

19

-3.5

83

-3.4

24

-3.1

69

-2.9

58

-2.7

43

-2.5

24

-2.2

61

-2.0

97

-1.9

09

-1.6

87

-1.4

86

-1.3

16

-1.1

36

-0.9

83

-0.7

36

-0.4

64

-0.3

78

-0.2

12

-0.0

11

0.1

89

0.4

59

0.6

75

-7.1

42

-10

-8

-6

-4

-2

0

2

De

c-0

7

Ap

r-0

8

Au

g-0

8

De

c-0

8

Ap

r-0

9

Au

g-0

9

De

c-0

9

Ap

r-1

0

Au

g-1

0

De

c-1

0

Ap

r-1

1

Au

g-1

1

De

c-1

1

Ap

r-1

2

Au

g-1

2

De

c-1

2

Ap

r-1

3

Au

g-1

3

De

c-1

3

Ap

r-1

4

Millio

ns

Cumulative Change in Private Employment: Dec. 2007—May 2014

December 2007 through May 2014 (Millions)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Cumulative job losses peaked at 8.765 million

in February 2010

It took more than 6 ½ years (79 months) to

recover all of the private sector jobs lost in the Great Recession

114

Private Employers Added 9.39 million Jobs Since Jan. 2010 After Having Shed 4.98 Million Jobs in 2009 and 3.80 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

Pvt. employment hit 116.6 million in April 2014—

617,000 above its pre-crisis peak of 116.0 million

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0.0

20

-0.0

18

0.0

95

0.2

87

0.3

81

0.4

91

0.6

11

0.7

28

0.8

35

1.0

34

1.1

83

1.2

77

1.3

49

1.5

72

1.8

03

2.1

23

2.2

89

2.4

75

2.6

94

2.8

19

3.0

87

3.2

64

3.4

55

3.6

77

4.0

41

4.2

69

4.5

15

4.6

17

4.7

48

4.8

23

4.9

95

5.1

31

5.2

90

5.5

45

5.7

56

5.9

71

6.1

90

6.4

53

6.8

05

7.0

27

7.2

28

7.3

98

7.5

78

7.7

31

7.9

78

8.2

50

8.3

36

8.5

02

8.7

03

8.9

03

9.1

73

9.3

89

6.6

17

-2.0

0.0

2.0

4.0

6.0

8.0

10.0

12.0

Jan-1

0F

eb-1

0M

ar-

10

Apr-

10

May-1

0Jun-1

0Jul-10

Aug-1

0S

ep-1

0

Oct-

10

Nov-1

0D

ec-1

0Jan-1

1

Feb-1

1M

ar-

11

Apr-

11

May-1

1Jun-1

1

Jul-11

Aug-1

1S

ep-1

1O

ct-

11

Nov-1

1D

ec-1

1Jan-1

2F

eb-1

2

Mar-

12

Apr-

12

May-1

2Jun-1

2Jul-12

Aug-1

2S

ep-1

2O

ct-

12

Nov-1

2

Dec-1

2Jan-1

3F

eb-1

3M

ar-

13

Apr-

13

May-1

3Jun-1

3Jul-13

Aug-1

3

Sep-1

3O

ct-

13

Nov-1

3D

ec-1

3Jan-1

4

Feb-1

4M

ar-

14

Apr-

14

May-1

4

Cumulative Change in Private Sector Employment: Jan. 2010—May 2014

(Millions)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Cumulative job gains through Apr. 2014

totaled 9.39 million

115

Job gains and pay

increases have added more

than $1 trillion in new

payrolls since 2009 trough

Private Employers Added 9.39 million Jobs Since Jan. 2010 After Having Shed 4.98 Million Jobs in 2009 and 3.80 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

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116

Net Change in Government Employment: Jan. 2010—Apr. 2014

-611

-380

-79

-152

-700

-600

-500

-400

-300

-200

-100

0

Total Local State Federal

(Thousands)

Local government employment shrank by 380,000 from Jan.

2010 through Apr. 2014, accounting for 62% of all government job losses,

negatively impacting WC exposures for those cities and counties that insure privately

Source: US Bureau of Labor Statistics http://www.bls.gov/data/#employment; Insurance Information Institute

State government employment fell by 1.5% since the end of 2009 but is

recovering while Federal employment is down by 5.3% and deteriorating

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4-1

033 9

2511

287

98

-68

-224

-184

-194

-213

-224

-271

-289

-288

-356

-324

-452

-449

-480

-488

-511

-530

-542

-536

-539

-547

-574

-565

-589

-555

-535

-592

-601

-606

-622

-609

-610

-621

-643

-654

-623

-616

-633

-618

-631

-621

-800

-600

-400

-200

0

200

400

600

Jan-1

0

Feb-1

0

Mar-

10

Apr-

10

May-1

0

Jun-1

0

Jul-10

Aug-1

0

Sep-1

0

Oct-

10

Nov-1

0

Dec-1

0

Jan-1

1

Feb-1

1

Mar-

11

Apr-

11

May-1

1

Jun-1

1

Jul-11

Aug-1

1

Sep-1

1

Oct-

11

Nov-1

1

Dec-1

1

Jan-1

2

Feb-1

2

Mar-

12

Apr-

12

May-1

2

Jun-1

2

Jul-12

Aug-1

2

Sep-1

2

Oct-

12

Nov-1

2

Dec-1

2

Jan-1

3

Feb-1

3

Mar-

13

Apr-

13

May-1

3

Jun-1

3

Jul-13

Aug-1

3

Sep-1

3

Oct-

13

Nov-1

3

Dec-1

3

Cumulative Change in Government Employment: Jan. 2010—Dec. 2013

January 2010 through Dec. 2013* (Millions)

Source: US Bureau of Labor Statistics http://www.bls.gov/data/#employment; Insurance Information Institute

Cumulative job losses through Dec. 2013 totaled 631,000

117

Governments at All Levels are Under Severe Fiscal Strain As Tax Receipts Plunged and Pension Obligations Soared During the

Financial Crisis: Sequestration Will Add to this Toll

Government at all levels has

shed more than 600,000 jobs

since Jan. 2010 even as private

employers created 8.14 million

jobs, though losses may now

be stabilizing.

Temporary Census hiring distorted 2010

figures

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118

Oil & Gas Extraction Employment,Jan. 2010—June 2014*

*Seasonally adjusted

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

156.4

156.4

156.7

157.6

158.7

157.8

158.0

159.5

160.0

161.5

161.2

161.2

163.1

164.4

166.6

169.3

170.1

171.0

172.5

173.6

176.3

178.2

178.5

180.9

181.9

183.1

184.8

185.2

185.7

186.8

187.6

188.0

188.0

188.2

190.0

191.7

191.9

193.4

192.4

192.6

193.1

193.3

195.0

196.5

199.7

200.6

203.0

204.1

205.3

207.8

207.5

207.9

210.2

211.5

150

160

170

180

190

200

210

220

Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

22

/30

/2M

ar-

12

Ap

r-1

2M

ay-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Ma

r-1

4A

pr-

14

Ma

y-1

4Ju

n-1

4

Oil and gas extraction employment is up 35.2% since Jan. 2010 as the energy sector booms. Domestic energy production is essential to any robust economic recovery in

the US.

(Thousands)Highest

since Aug. 1986

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119

Nonfarm Payroll (Wages and Salaries):Quarterly, 2005–2014:Q1

Note: Recession indicated by gray shaded column. Data are seasonally adjusted annual rates.

Sources: http://research.stlouisfed.org/fred2/series/WASCUR; National Bureau of Economic Research (recession dates); Insurance Information Institute.

Billions

$5,500

$5,750

$6,000

$6,250

$6,500

$6,750

$7,000

$7,250

$7,5000

5:Q

1

05

:Q2

05

:Q3

05

:Q4

06

:Q1

06

:Q2

06

:Q3

06

:Q4

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

:Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

Prior Peak was 2008:Q1 at $6.60 trillion

Latest (2014:Q1) was $7.29 trillion, a new peak--$1.04 trillion above 2009 trough

Recent trough (2009:Q3) was $6.25 trillion, down

5.3% from prior peak

Payrolls are 16.6% above

their 2009 trough and up 3.6% over

the past year

119

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$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

$25

$30

$35

$40

$45

$50Wage & Salary DisbursementsWC NPW

120

Payroll Base* WC NWP

Payroll vs. Workers Comp Net Written Premiums, 1990-2013P

*Private employment; Shaded areas indicate recessions. WC premiums for 2012 are I.I.I. estimate based YTD 2013 actuals.

Sources: NBER (recessions); Federal Reserve Bank of St. Louis at http://research.stlouisfed.org/fred2/series/WASCUR ; NCCI; I.I.I.

Continued Payroll Growth and Rate Gains Suggest WC NWP Will Grow Again in 2014; +8.6% Growth Estimated for 2013

7/90-3/91 3/01-11/0112/07-6/09

$Billions $Billions

WC premium volume dropped two years before

the recession began

WC net premiums written were down $14B or 29.3% to

$33.8B in 2010 after peaking at $47.8B

in 2005

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Workers Compensation Operating Environment

121

Workers Comp Results Have Improved Substantially in Recent Years

121

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Workers Compensation Combined Ratio: 1994–2015F

10

2.0

97

.0 10

0.0

10

1.0

11

2.6

10

8.6

10

5.1

10

2.7

98

.5

10

3.5

10

4.5 1

10

.6 11

5.0

11

5.0

10

8.0

10

1.0

99

.0

98

.0

12

1.7

10

7.0

11

5.3

11

8.2

80

85

90

95

100

105

110

115

120

125

130

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13E14F 15F

Workers Comp Results Began to Improve in 2012. Underwriting Results Deteriorated Markedly from 2007-2010/11 and Were the Worst They Had Been in a Decade.

Sources: A.M. Best (1994-2009); NCCI (2010-2013P) and are for private carriers only; Insurance Information Institute (2014-15).122

WC results have improved markedly

since 2011

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Workers Compensation Premium: Third Consecutive Year of IncreaseNet Written Premium

31.0 31.3 29.8 30.5 29.126.3 25.2 24.2 23.3 22.3

25.0 26.129.2

31.134.7

37.8 38.6 37.633.8

30.3 29.932.3

35.137.0

35.3 35.734.3

35.433.6

30.128.5

26.9 25.9 25.0

28.6

32.1

37.7

42.3

46.547.8

46.544.3

39.3

34.6 33.8

36.4

39.641.9

0

10

20

30

40

50

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13

State Funds ($ B)

Private Carriers ($ B)

Pvt. Carrier NWP growth was +5.4% in 2013 and

8.7% in 2012

$ Billions

Calendar Yearp Preliminary

Source: 1990–2013p Private Carriers, Annual Statement Data, NCCI.

1996–2013p State Funds: AZ, CA, CO, HI, ID, KY, LA, MD, MO, MT, NM, OK, OR, RI, TX, UT Annual Statements

State Funds available for 1996 and subsequent

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124

2013 Workers Compensation Direct Written Premium Growth, by State*

PRIVATE CARRIERS: Overall 2013 Growth = +5.4%

*Excludes monopolistic fund states (in white): OH, ND, WA and WY.

Source: NCCI.

While growth rates varied widely, all states

experienced positive growth in 2013

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Workers Compensation Lost-Time Claim Frequency Declined in 2013Lost-Time Claims

125

-4.2 -4.4

-9.2

0.3

-6.5

-4.5

0.5

-3.9

-2.3

-4.5

-6.9

-4.5 -4.1 -3.7

-6.6

-4.5

-2.2

-4.3

-5.7

11

-4

-6.1

-2.0

3.5

-1.0

-10

-8

-6

-4

-2

0

2

4

6

8

10

12

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13P

Indicated

Adjusted

Frequency Change: 2007—2012

Contracting: 7.97.1 -9.3%

Manufacturing: 13.612.0 -11.8%

Percent

Accident Year*Adjustments primarily due to significant audit activity.

2013p: Preliminary based on data valued as of 12/31/2013

1991–2012: Based on data through 12/31/2012, developed to ultimate

Based on the states where NCCI provides ratemaking services, including state funds; excludes high deductible policies

Frequency is the number of lost-time claims per $1M pure premium at current wage and voluntary loss cost level

Source: NCCI.

Cumulative Change of –55.4%

(1991–2011 adj.)

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Workers Compensation Medical SeverityModerate Increase in 2013

126

Accident Year

Annual Change 1991–1993: +1.9%

Annual Change 1994–2001: +8.9%

Annual Change 2002–2010: +6.0%

Average Medical Cost per Lost-Time ClaimMedical

Claim Cost ($000s)

$8

.1

$8

.2

$8

.1

$8

.8

$9

.1

$9

.8

$1

0.8

$11

.7

$1

2.9

$1

3.9

$1

5.7

$1

7.1

$1

8.4

$1

9.4

$2

1.0

$2

2.2

$2

3.5

$2

5.1

$2

6.1

$2

6.4

$2

7.1

$2

7.9

$2

8.8

+6.8%+1.3%-2.1%+9.0%+5.1%

+7.4%+10.1%

+8.3%

+10.6%+7.3%

+13.5%

+8.8%

+7.7%+5.4%

+7.8%

+5.8%

+6.1%

+6.8%+4.0%+1.2%

+2.6%+3.0%

+3%

5

10

15

20

25

30

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13p

2013p: Preliminary based on data valued as of 12/31/2013.

1991-2012: Based on data through 12/31/2012, developed to ultimate

Based on the states where NCCI provides ratemaking services including state funds, excluding WV; Excludes high deductible policies.

Cumulative Change = 256%

(1991-2013p)

Annual Change 1991–1993: +1.9%

Annual Change 1994–2001: +8.9%

Annual Change 2002–2013: +5.2%

Accident Year

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127

U.S. Insured Catastrophe Loss Update

2013 Was a Welcome Respite from the

High Catastrophe Losses in Recent Years

2014 Is Off to a Modest Beginning

127

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128

$1

2.8

$1

1.1

$3

.8

$1

4.5

$1

1.7

$6

.2

$3

5.2

$7

.7

$1

6.5

$3

4.2

$7

4.5

$1

0.7

$7

.6

$2

9.6

$1

1.6

$1

4.6

$3

4.1

$3

5.5

$1

2.9

$9

.1$1

4.2

$4

.9

$8

.1

$3

8.3

$8

.9

$2

6.8

$0

$10

$20

$30

$40

$50

$60

$70

$80

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14*

U.S. Insured Catastrophe Losses

*Through 6/30/14.

Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01 ($25.9B 2011 dollars). Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B ($15.6B in 2011 dollars.)

Sources: Property Claims Service/ISO; Insurance Information Institute.

2013 Was a Welcome Respite from 2012, the 3rd

Costliest Year for Insured Disaster Losses in US History. Longer-term Trend is for more—not

fewer—Costly Events

2012 was the 3rd most expensive year ever for

insured CAT losses

$9.1 billion in insured CAT

losses through June 30

($ Billions, $ 2013)

128

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129

Combined Ratio Points Associated with Catastrophe Losses: 1960 – 2013*

*2010s represent 2010-2013.

Notes: Private carrier losses only. Excludes loss adjustment expenses and reinsurance reinstatement premiums. Figures are adjusted for losses ultimately paid by foreign insurers and reinsurers.

Source: ISO (1960-2011); A.M. Best (2012E) Insurance Information Institute.

0.4

1.2

0.4 0

.8 1.3

0.3

0.4 0

.71

.51

.00

.40

.4 0.7

1.8

1.1

0.6

1.42

.01

.32

.00

.50

.5 0.7

3.0

1.2

2.1

8.8

2.3

5.9

3.3

2.8

1.0

3.6

2.9

1.6

5.4

1.6

3.3

3.3

8.1

2.7

1.6

5.0

2.6

3.4

8.7 8.9

3.43.6

0.9

0.1

1.1

1.1

0.8

0

1

2

3

4

5

6

7

8

9

10

19

60

19

62

19

64

19

66

19

68

19

70

19

72

19

74

19

76

19

78

19

80

19

82

19

84

19

86

19

88

19

90

19

92

19

94

19

96

19

98

20

00

20

02

20

04

20

06

20

08

20

10

20

12

The Catastrophe Loss Component of Private Insurer Losses Has Increased Sharply in Recent Decades

Avg. CAT Loss Component of theCombined Ratio

by Decade

1960s: 1.04 1970s: 0.85 1980s: 1.31 1990s: 3.39 2000s: 3.52 2010s: 6.1E*

Combined Ratio Points Catastrophe losses as a share of all losses reached

a record high in 2012

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130

Top 8 States for InsuredCatastrophe Losses, 2013

$1,995

$1,509

$907$845

$773 $762

$661$593

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

2,000

Oklahoma Texas Colorado Minnesota Nebraska Georgia Illinois Louisiana

Source: The Property Claim Services (PCS) unit of ISO, a Verisk Analytics company.

$ Millions

Oklahoma led the US with nearly $2 billion

in insured CAT losses in 2013

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131

$9,756

$6,369

$2,318$1,511 $1,440

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

New York New Jersey Texas Kentucky Colorado

*Includes catastrophe losses of at least $25 million.

Sources: PCS unit of ISO; Insurance Information Institute.

Top 5 States by Insured Catastrophe Losses in 2012*

Texas is almost always one of the

top 5 states for insured CAT losses

(2012, $ Billions)

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132

Top States by Inflation-Adjusted Insured Catastrophe Losses, 1983–2012

9.0%

10.4%

14.3%

66.3%

Source: PCS unit of ISO, Verisk Company.; Insurance Information Institute.

Over the Past 30 Years Florida Has Accounted for the Largest Share of Catastrophe Losses in the U.S., Followed by Texas and Louisiana

Rest of the U.S.$309.9BFlorida

$66.7B

Texas$48.8B

Louisiana$42.0B

Total: $467.5 Billion, an average of

$16.6B per year or $1.3B per month

TX is the 2nd

costliest state for CATs, with nearly $50B in insured losses

over the past 30 years

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133

Inflation Adjusted U.S. Catastrophe Losses by Cause of Loss, 1994–20131

0.1%

1.4%

3.8%4.8%

6.4%

6.4%

36.0%

41.1%

1. Catastrophes are defined as events causing direct insured losses to property of $25 million or more in 2013 dollars.

2. Excludes snow.

3. Does not include NFIP flood losses

4. Includes wildland fires

5. Includes civil disorders, water damage, utility disruptions and non-property losses such as those covered by workers compensation.

Source: ISO’s Property Claim Services Unit.

Hurricanes & Tropical Storms, $159.1

Fires (4), $5.5

Events Involving Tornadoes (2), $139.3

Winter Storms, $24.7

Terrorism, $24.8

Geological Events, $18.4

Wind/Hail/Flood (3), $14.6

Other (5), $0.2

Wind losses are by far cause the most catastrophe losses,

even if hurricanes/TS are excluded.

Tornado share of CAT losses is

rising

Insured cat losses from 1993-2012

totaled $386.7B, an average of $19.3B per year or $1.6B

per month

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134

Top 16 Most Costly Disastersin U.S. History

(Insured Losses, 2013 Dollars, $ Billions)

$7.9 $8.8 $9.3 $11.2$13.6

$19.0$24.2 $24.9$25.9

$49.4

$7.6$7.2$6.8$5.7$5.6$4.5

$0

$10

$20

$30

$40

$50

$60

Irene (2011) Jeanne

(2004)

Frances

(2004)

Rita

(2005)

Tornadoes/

T-Storms

(2011)

Tornadoes/

T-Storms

(2011)

Hugo

(1989)

Ivan

(2004)

Charley

(2004)

Wilma

(2005)

Ike

(2008)

Sandy*

(2012)

Northridge

(1994)

9/11 Attack

(2001)

Andrew

(1992)

Katrina

(2005)

Hurricane Ike and other storms have hot TX hard over the past

decade

Includes Tuscaloosa, AL,

tornado

Includes Joplin, MO, tornado

12 of the 16 Most Expensive Events in US History Have

Occurred Over the Past Decade

Sources: PCS; Insurance Information Institute inflation adjustments to 2013 dollars using the CPI.

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Nu

mb

er

Geophysical

(earthquake, tsunami,

volcanic activity)

Climatological

(temperature extremes,

drought, wildfire)

Meteorological (storm)

Hydrological

(flood, mass movement)

Natural Disasters in the United States, 1980 – 2013Number of Events (Annual Totals 1980 – 2013)

Source: MR NatCatSERVICE 135

22

19

81

6

50

100

150

200

250

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

There were 128 natural disaster events in 2013

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Losses Due to Natural Disasters in the US, 1980–2013

136

Overall losses (in 2012 values) Insured losses (in 2013 values)

Source: MR NatCatSERVICE

(2013 Dollars, $ Billions) (Overall and Insured Losses)

50

100

150

200

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

2013 CAT Losses

Overall : $21.8B

Insured: $12.8B

Indicates a great deal of losses are uninsured (~40%-50% in the US) =

Growth Opportunity

2013 losses were far below 2011 and 2012 and were 44% lower

than the average from 2000-2012

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137

Top 16 Most Costly World Insurance Losses, 1970-2013*

(Insured Losses, 2013 Dollars, $ Billions)

*Figures do not include federally insured flood losses.

Sources: Munich Re; Swiss Re; Insurance Information Institute research.

$11.2$13.6 $13.6$13.6

$19.0$24.2 $24.9$25.9

$39.1

$49.4

$7.9 $8.2 $8.7 $8.8 $9.3 $9.7

$0

$10

$20

$30

$40

$50

$60

Hugo

(1989)

Winter

Storm

Daria

(1991)

Chile

Quake

(2010)

Ivan

(2004)

Charley

(2004)

Typhoon

Mirielle

(1991)

Wilma

(2005)

Thailand

Floods

(2011)

New

Zealand

Quake

(2011)

Ike

(2008)

Sandy

(2012)

Northridge

(1994)

WTC

Terror

Attack

(2001)

Andrew

(1992)

Japan

Quake,

Tsunami

(2011)**

Katrina

(2005)

5 of the top 14 most expensive catastrophes in

world history have occurred within the most recent 4

years (2010-2013)

Hurricane Sandy is now the 6th costliest event in global

insurance history

2012 insured CAT Losses totaled $60B; Economic losses totaled $140B, according to Swiss Re

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Source: Munich Re Geo Risks Research, NatCatSERVICE – as of January 2014. 138

Geophysical events

(earthquake, tsunami, volcanic activity)

Meteorological events

(storm)

Hydrological events

(flood, mass movement)

Climatological events

(extreme temperature, drought, wildfire)

Extraterrestrial events

(Meteorite impact)

880

Loss events

EarthquakeChina, 20 April

Severe storms,

tornadoesUSA, 18–22 May

FloodsIndia, 14–30 June

HailstormsGermany,

27–28 July

Winter Storm Christian (St. Jude)Europe, 27–30 October

Typhoon HaiyanPhilippines,

8–12 NovemberSevere storms, tornadoesUSA, 28–31 May

Hurricanes Ingrid &

ManuelMexico, 12–19 September

FloodsCanada, 19–24 June

FloodsEurope,

30 May–19 June

Heat waveIndia, April–June

Typhoon FitowChina, Japan,

5–9 October

Earthquake (series)Pakistan, 24–28 September

FloodsAustralia,

21–31 January

Meteorite impactRussian Federation, 15

FebruaryFlash floodsCanada, 8–9 July

FloodsUSA, 9–16 September

Geophysical events

(earthquake, tsunami, volcanic activity)

Meteorological events

(storm)

Selection of significant

Natural catastrophes

Natural catastrophes Hydrological events

(flood, mass movement)

Climatological events

(extreme temperature, drought, wildfire)

Natural Loss Events:Full Year 2013

World Map

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Geophysical

(earthquake, tsunami,

volcanic activity)

Climatological

(temperature extremes,

drought, wildfire)

Meteorological (storm)

Hydrological

(flood, mass movement)

Natural Disasters Worldwide,1980 – 2013 (Number of Events)

Source: MR NatCatSERVICE139

Nu

mb

er

200

400

600

800

1 000

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

There were 880 natural disaster events globally in

2013 compared to 905 in 2012

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Losses Due to Natural Disasters Worldwide, 1980–2013 (Overall & Insured Losses)

140

Overall losses (in 2013 values) Insured losses (in 2013 values)

Source: MR NatCatSERVICE

(2013 Dollars, $ Billions)(Overall and Insured Losses)

100

200

300

400

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

US$ bn

2013 Losses

Overall : $125B

Insured: $34B

There is a clear upward trend in both insured and overall losses over the past

30+ years

10-Yr. Avg. Losses

Overall : $184B

Insured: $56B

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Geophysical

(earthquake, tsunami,

volcanic activity)

Climatological

(temperature extremes,

drought, wildfire)

Meteorological (storm)

Hydrological

(flood, mass movement)

Natural Disasters Worldwide,1980 – 2013 (Number of Events)

Source: MR NatCatSERVICE141

Nu

mb

er

200

400

600

800

1 000

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

There were 880 natural disaster events globally in

2013 compared to 905 in 2012

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Losses Due to Natural Disasters Worldwide, 1980–2013 (Overall & Insured Losses)

142

Overall losses (in 2013 values) Insured losses (in 2013 values)

Source: MR NatCatSERVICE

(2013 Dollars, $ Billions)(Overall and Insured Losses)

100

200

300

400

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

US$ bn

2013 Losses

Overall : $125B

Insured: $34B

There is a clear upward trend in both insured and overall losses over the past

30+ years

10-Yr. Avg. Losses

Overall : $184B

Insured: $56B

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Natural Disaster Losses in the US, by Type, Jan. 1 – June 30, 2014

143Source: Munich Re NatCatSERVICE 143

As of July 1, 2014

Number

of

Events Fatalities

Estimated

Overall Losses

(US $m)

Estimated Insured

Losses (US $m)

Severe

Thunderstorm33 65 9,100 6,700

Winter Storms & Cold

Waves11 84 3,400 2,400

Flood, flash flood 10 1 10 -

Earthquake &

Geophysical,

landslides

5 44 20 -

Tropical Cyclone - - - -

Wildfire, Heat Waves,

& Drought8 1 770 -

Totals 67 195 13,300 9,100

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As of December 31,

2013

Number of

Events Fatalities

Estimated Overall

Losses (US $m)

Estimated Insured

Losses (US $m)

Severe

Thunderstorm69 110 16,341 10,274

Winter Storm 11 43 2,935 1,895

Flood 19 23 1,929 240

Earthquake &

Geophysical6 1 Minor Minor

Tropical Cyclone 1 1 Minor Minor

Wildfire, Heat, &

Drought22 29 620 385

Totals 128 207 21,825 12,794

Natural Disaster Losses in the United States, by Type, 2013

144Source: Munich Re NatCatSERVICE 144

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Date Event

Estimated Economic

Losses (US $m)

Estimated Insured

Losses (US $m)

February 24 – 25 Winter Storm 1,300 690

March 18 – 19 Thunderstorms 2,200 1,600

April 7 – 11 Winter Storm 1,600 1,200

April 16 – 18 Thunderstorms 1,100 560

May 18 – 20 Thunderstorms 3,100 1,800

May 28 – 31 Thunderstorms 2,800 1,400

August 6 – 7 Thunderstorms 1,300 740

September 9 – 16 Flooding 1,500 160

November 17 - 18 Thunderstorms 1,300 931

Source: Munich Re NatCatSERVICE 145

Significant Natural Catastrophes, 2013(Events with $1 billion economic loss and/or 50 fatalities)

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146

Top 12 Most Costly Hurricanesin U.S. History

(Insured Losses, 2012 Dollars, $ Billions)

*PCS estimate as of 4/12/13.

Sources: PCS; Insurance Information Institute inflation adjustments to 2012 dollars using the CPI.

$9.2$11.1

$13.4

$18.8

$25.6

$48.7

$8.7$7.8$6.7$5.6$5.6$4.4

$0

$10

$20

$30

$40

$50

$60

Irene

(2011)

Jeanne

(2004)

Frances

(2004)

Rita

(2005)

Hugo

(1989)

Ivan

(2004)

Charley

(2004)

Wilma

(2005)

Ike

(2008)

Sandy*

(2012)

Andrew

(1992)

Katrina

(2005)

Hurricane Sandy became the 3rd costliest hurricane in US

insurance historyHurricane Irene

became the 12th most expensive hurricane in US history in 2011

10 of the 12 most costly hurricanes in insurance

history occurred over the past 9 years (2004—2012)

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The current 5-year average (2008 - 2013) insured tropical

cyclone loss is $5.6 billion per year.

Insured US Tropical Cyclone Losses, 1980 - 2013

Sources: Property Claims Service, Munich Re NatCatSERVICE, NFIP 147

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148

Total Value of Insured Coastal Exposure in 2012

(2012, $ Billions)

Source: AIR Worldwide

$293.5

$239.3

$182.3

$164.6

$163.5

$118.2

$106.7

$81.9

$64.0

$60.6

$58.3

$17.3

$567.8

$713.9

$849.6

$1,175.3

$2,862.3

$2,923.1

$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500

New York

Florida

Texas

Massachusetts

New Jersey

Connecticut

Louisiana

S. Carolina

Virginia

Maine

North Carolina

Alabama

Georgia

Delaware

New Hampshire

Mississippi

Rhode Island

Maryland

In 2012, New York Ranked as the #1 Most Exposed State to Hurricane Loss, Overtaking Florida with $2.862 Trillion. Texas is very exposed too, and

ranked #3 with $1.175 Trillionin insured coastal exposure

The Insured Value of All Coastal Property Was $10.6 Trillion in 2012 , Up 20% from $8.9 Trillion in 2007 and

Up 48% from $7.2 Trillion in 2004

The value of insured coastal exposure in TX is

3rd highest in US.

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149

The combined ratios for both personal and commercial lines

improved substantially in 2013:H1

U.S. Residual Market: Total Policies In-Force (1990-2012) (000)

Source: PIPSO; Insurance Information Institute

931.6

1,785.0

1,458.1

1,196.5

1,741.7

2,841.4

3,311.83,227.3

2,479.4

1,319.7

2,621.32,780.6

1,642.3

2,840.4

2,209.32,203.9

0

500

1,000

1,500

2,000

2,500

3,000

3,500

1990 1995 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

(000)

Hurricane Andrew

4 Florida Hurricanes

Katrina, Rita and Wilma

In the 23-year period between 1990 and 2012, the total number of policies in-force in the residual market (FAIR & Beach/Windstorm) Plans has more than tripled.

Hurricane Sandy

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150

U.S. Residual Market Exposure to Loss(1990-2012) ($ Billions)

Source: PIPSO; Insurance Information Institute (I.I.I.).

$281.8

$884.7

$757.9$818.1

$430.5$372.3

$54.7

$150.0

$292.0$244.2

$221.3

$419.5

$656.7 $696.4

$771.9

$703.0

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

1990 1995 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

($ Billions)

In the 23-year period between 1990 and 2012, total exposure to loss in the residual market (FAIR & Beach/Windstorm) Plans has surged from $54.7

billion in 1990 to $818.1 billion in 2012.

Hurricane Andrew

4 Florida Hurricanes

Katrina, Rita and Wilma

Hurricane Sandy

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20

40

60

80

100

120

140

160

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

Number

Convective Loss Events in the U.S. Number of events 1980 – 2012 and First Half 2013

Source: Geo Risks Research, NatCatSERVICE – As at July 2013 151

Convective events

are those caused by

straight-line winds,

tornadoes, hail,

heavy precipitation,

flash floods and

lightning

The frequency of convective events has rising tremendously

over the past 30+ years

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Convective Loss Events in the U.S. Overall and insured losses 1980 – 2013 and First Half 2014

Overall losses (in 2013 values) Insured losses (in 2013 values)

(Bill. US$)

Analysis contains: straight-line winds, tornadoes, hail, heavy precipitation, flash floods, lightning.

152Source: Geo Risks Research, Munich Re NatCatSERVICE – As at July 2014

10

20

30

40

50

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014

First half 2014 convective event insured losses totaled $6.7B ($9.1B overall

economic loss)

Hurricanes get all the

headlines, but thunderstorms

are consistent producers of

large scale loss. 2008-2013 are

the most expensive years on

record.

Average thunderstorm losses are up 7 fold since

the early 1980s. The 5-year running average loss

is up sharply

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U.S. Thunderstorm Insured Loss Trends, 1980 – 2013

153Source: Property Claims Service, MR NatCatSERVICE

Thunderstorm losses in 2013 totaled $10.3 billion, the 6th

highest on record

Average

thunderstorm

losses are up 7 fold

since the early

1980s. The 5-year

running average

loss is up sharply

Hurricanes get all the headlines,

but thunderstorms are consistent

producers of large scale loss.

2008-2013 are the most expensive

years on record.

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New Research Suggests Increase in Convective Activity Is Costly for Insurers

• Study examines convective (hail, tornado, thundersquall and heavy

rainfall) events in the US with losses exceeding US$ 250m in the period

1970–2009 (80% of all losses)

• Past losses are normalized (i.e., adjusted) to currently exposed values

• After normalization there are still increases of losses

• Increases are correlated with

the increase in the meteorological

potential for severe thunderstorms

and its variability

For the first time research shows

that climatic changes have already

influenced US thunderstorm losses

154

Source: Munich Re research paper, Marhc 18, 2013: Rising Variability in Thunderstorm-Related U.S. Losses as a

Reflection of Changes in Large-Scale Thunderstorm Forcing.

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Source: Munich Re Geo Risks Research, NatCatSERVICE – as of January 2014. 155

Geophysical events

(earthquake, tsunami, volcanic activity)

Meteorological events

(storm)

Hydrological events

(flood, mass movement)

Climatological events

(extreme temperature, drought, wildfire)

Extraterrestrial events

(Meteorite impact)

880

Loss events

EarthquakeChina, 20 April

Severe storms,

tornadoesUSA, 18–22 May

FloodsIndia, 14–30 June

HailstormsGermany,

27–28 July

Winter Storm Christian (St. Jude)Europe, 27–30 October

Typhoon HaiyanPhilippines,

8–12 NovemberSevere storms, tornadoesUSA, 28–31 May

Hurricanes Ingrid &

ManuelMexico, 12–19 September

FloodsCanada, 19–24 June

FloodsEurope,

30 May–19 June

Heat waveIndia, April–June

Typhoon FitowChina, Japan,

5–9 October

Earthquake (series)Pakistan, 24–28 September

FloodsAustralia,

21–31 January

Meteorite impactRussian Federation, 15

FebruaryFlash floodsCanada, 8–9 July

FloodsUSA, 9–16 September

Geophysical events

(earthquake, tsunami, volcanic activity)

Meteorological events

(storm)

Selection of significant

Natural catastrophes

Natural catastrophes Hydrological events

(flood, mass movement)

Climatological events

(extreme temperature, drought, wildfire)

Natural Loss Events:Full Year 2013

World Map

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156

Total Value of Insured Coastal Exposure in 2007

(2007, $ Billions)

Source: AIR Worldwide

$224.4

$191.9

$158.8

$146.9

$132.8

$92.5

$85.6

$60.6

$55.7

$51.8

$54.1

$14.9

$479.9

$635.5

$772.8

$895.1

$2,378.9

$2,458.6

$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000

Florida

New York

Texas

Massachusetts

New Jersey

Connecticut

Louisiana

S. Carolina

Virginia

Maine

North Carolina

Alabama

Georgia

Delaware

New Hampshire

Mississippi

Rhode Island

Maryland

In 2007, Florida Still Ranked as the #1 Most Exposed State to Hurricane Loss, with

$2.459 Trillion Exposure, but Texas is very exposed too, and ranked #3 with $895B

in insured coastal exposure

The Insured Value of All Coastal Property Was $8.9 Trillion in 2007, Up 24% from $7.2 Trillion in 2004

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157

Total Potential Home Value Exposure to Storm Surge Risk in 2013*

($ Billions)

*Insured and uninsured property. Based on estimated property values as of April 2013.

Source: Storm Surge Report 2013, CoreLogic.

$65.2$51.0$50.3

$35.0$22.4$20.5

$15.9$10.4$7.2$4.7$3.1$2.7$2.6$0.6

$65.6$72.0$78.0

$118.8$135.0

$386.5

$0 $50 $100 $150 $200 $250 $300 $350 $400 $450

FloridaNew York

New JerseyVirginia

LouisianaS. CarolinaN. Carolina

TexasMassachusetts

ConnecticutMarylandGeorgia

DelawareMississippi

Rhode IslandAlabama

MaineNew

PennsylvaniaDC

The Value of Homes Exposed to Storm Surge was $1.147 Trillion in 2013.* Only a fraction of this is insured, hence the huge demand for federal aid

following major coastal flooding events.

Florida is by the state most vulnerable to storm surge.

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Number of Acres Burned in Wildfires, 1980 – 2013

Source: National Interagency Fire Center 158

TX experienced significant wildfire losses in 2011 (Bastrop fire insured losses ~$500 million)

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Wildfire Outlook for the Western US is Grave but Improving in TX

Source: National Interagency Fire Center 159

Much of the West and

Northwest US is at an

elevated risk for wildfire

due to prolonged

drought and high

temperatures

Recent rains have helped

reduce wildfire risk in TX

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Homeowners Insurance Catastrophe-Related Claim Frequency and Severity, 1997—2012*

*All policy forms combined, countrywide.

Source: Insurance Research Council, Trends in Homeowners Insurance Claims, Sept. 2012 from ISO Fast Track data. 160

Avg. catastrophe claim cost rose

approximately 200% from 1997-2011

Cat claim frequency in 2011 was at historic highs and more than

double the rate in 1997

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Homeowners Insurance Combined Ratio: 1990–2015F

11

3.0

11

7.7

15

8.4

11

3.6

10

1.0 10

9.4

10

8.2

11

1.4 1

21

.7

10

9.3

98

.2

94

.4 10

0.3

89

.0 95

.7

11

6.9

10

5.8

10

6.7

12

2.2

10

4.4

10

1.7

10

1.2

10

0.7

11

8.4

11

2.7 12

1.7

80

90

100

110

120

130

140

150

160

170

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12E13F 14F 15F

1

Homeowners Performance in 2011/12 Impacted by Large Cat Losses. Extreme Regional Variation Can Be Expected Due to

Local Catastrophe Loss Activity

Sources: A.M. Best (1990-2011);Conning (2012E-2015F); Insurance Information Institute.161

Hurricane Ike

Hurricane Sandy

Record tornado activity

Hurricane Andrew

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162

Federal Disaster Declarations Patterns:

1953-2014

162

Disaster Declarations Set New Records in Recent Years

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Number of Federal Major Disaster Declarations, 1953-2014*

13 1

7 18

16

16

7 71

21

22

22

0 25

25

11

11

19

29

17

17

48

46

46

38

30

22 2

54

22

31

52

42

13

42

7 28

23

11

31

38

45

32 3

63

27

54

46

55

04

54

5 49

56

69

48 5

26

37

55

98

19

94

75

53

0

43

0

20

40

60

80

100

120

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

*Through July 21, 2014.

Source: Federal Emergency Management Administration; http://www.fema.gov/disasters; Insurance Information Institute.

The Number of Federal Disaster Declarations Is Rising and Set New Records in 2010 and 2011 Before Dropping in 2012/13

The number of federal disaster declarations set a new record in 2011, with 99, shattering 2010’s

record 81 declarations.

There have been 2,166 federal disaster

declarations since 1953. The average

number of declarations per year is 35 from 1953-2013, though

there few haven’t been recorded since 1995.

30 federal disasters were declared so far in 2014*

163

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164

Federal Disasters Declarations by State, 1953 – 2014: Highest 25 States*

88

79

75

68

67

60

58

56

56

55

53

53

53

52

51

51

50

50

49

48

47

47

44

43

40

0

10

20

30

40

50

60

70

80

90

100

TX CA OK NY FL LA AL KY AR MO IL MS IA TN WV MN KS PA NE WA OH VA ND SD ME

Dis

as

ter

De

cla

rati

on

s

Over the past 60 years, Texas has had the highest number of Federal Disaster Declarations (none so far in

2014; 2 in in 2013)

*Through July 21, 2014. Includes Puerto Rico and the District of Columbia.

Source: FEMA: http://www.fema.gov/news/disaster_totals_annual.fema; Insurance Information Institute.

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165

Federal Disasters Declarations by State, 1953 – 2014: Lowest 25 States*

43

40

40

38

38

37

35

33

29

29

26

26

26

26

25

24

24

23

22

19

17

17

15

13

11

11

9

0

10

20

30

40

50

NC AK IN GA VT WI NJ NH MA OR PR HI MI NM MD AZ MT ID CO CT NV SC DE DC UT RI WY

Dis

as

ter

De

cla

rati

on

s

Over the past 60 years, Wyoming and Rhode Island had the fewest

number of Federal Disaster Declarations

*Through July 21, 2014. Includes Puerto Rico and the District of Columbia.

Source: FEMA: http://www.fema.gov/news/disaster_totals_annual.fema; Insurance Information Institute.

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166

SEVERE WEATHER REPORT UPDATE: 2014

Damage from Tornadoes, Large Hail

and High Winds Keep Insurers Busy

166

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Location of Tornado Reports in 2014:Through July 14, 2014

167Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2014_annual_summary.html#; PCS.

There have been 813

tornadoes so far in 2014, causing

extensive property

damage in several states

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U.S. Tornado Count, 2005-2014*

168

*Through July 15, 2014.

Source: http://www.spc.noaa.gov/wcm/.

There were 1,897 tornadoes in the U.S. in 2011 far

above average, but well below 2008’s record

2013 count was the

lowest in a decade

2014 count (816 though July 15) is

running below avg.

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Location of Large Hail Reports:Through July 14, 2014

169Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2014_annual_summary.html#

There have been 4,091 “Large Hail” reports in the US so far in

2014, causing extensive

property and vehicle damage

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Location of High Wind Reports:Through July 14, 2014

170Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2014_annual_summary.html#

There have been 7,822

“Wind Damage” so far in 2014,

causing extensive property damage

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Severe Weather Reports:Through July 14, 2014

171Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2014_annual_summary.html#

Severe weather reports are concentrated east

of the Rockies

There were 12,727 severe

weather reports so far in 2013; including 813

tornadoes; 4,091 “Large Hail” reports

and 7,822 high wind events

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172

I.I.I. Poll: Homes Near Hazards

Q. If you were to purchase a home today, which of the following summarizes your views on that home’s risk of damage from natural disasters . . . and your decision to purchase that home?

Source: Insurance Information Institute Annual Pulse Survey.

More Than Half of the Public Would Be Significantly Influenced by Risk of Damage from Natural Disasters. Close to a Third Do Not

Regard Such a Risk To Be a Major Consideration.

3%

17%

53%28%

Risk a Significant Influence

on Purchase

Willing to Accept Risk

Risk Not a Major Consideration

Don’t Know

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173

I.I.I. Poll: Flood Insurance Rates

Q. Congress recently passed a law that will roll back some of the rate increases it put in place for homeowers who purchase subsidized flood insurance from the government . . . . Do you think the recent rate rollback and subsidies should remain in place for most homeowners who purchase flood insurance; or the rollbacks and subsidies should be eliminated; or don’t know?

Source: Insurance Information Institute Annual Pulse Survey.

Most Americans Support the Flood Insurance Rate Rollback.

10%

62%

27%

Remain in Place

Don’t Know

Eliminated

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174

Outlook for the 2014 Atlantic Hurricane Season

Somewhat Below Average Activity, Fewer Landfalls

Expected

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Outlook for 2014 Hurricane Season: 30% Less Active Than Typical Year

Median* 2005(Katrina Year)

2014F

Named Storms 12.0 28 10

Named Storm Days 60.1 115.5 40

Hurricanes 6.5 14 4

Hurricane Days 21.3 47.5 15

Major Hurricanes 2.0 7 1

Major Hurricane Days 3.9 7 3

Accumulated Cyclone Energy 92.0 NA 65

Net Tropical Cyclone Activity 103% 275% 70%

*Over the period 1981-2010.

Source: Dr. Philip Klotzbach and Dr. William Gray, Colorado State University, June 2, 2014.

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Probability of Major Hurricane Landfall (CAT 3, 4, 5) in 2014

Average* 2014F

Entire US Coast 52% 40%

US East Coast Including

Florida Peninsula

31% 22%

Gulf Coast from FL

Panhandle to Brownsville, TX

30% 23%

ALSO…Above-Average Major Hurricane

Landfall Risk in Caribbean for 2011 (32% vs. 42%)

*Average over the past century.

Source: Dr. Philip Klotzbach and Dr. William Gray, Colorado State University, June 2, 2014.

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177

Total Value of Insured Coastal Exposure in 2012

(2012, $ Billions)

Source: AIR Worldwide

$293.5

$239.3

$182.3

$164.6

$163.5

$118.2

$106.7

$81.9

$64.0

$60.6

$58.3

$17.3

$567.8

$713.9

$849.6

$1,175.3

$2,862.3

$2,923.1

$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500

New York

Florida

Texas

Massachusetts

New Jersey

Connecticut

Louisiana

S. Carolina

Virginia

Maine

North Carolina

Alabama

Georgia

Delaware

New Hampshire

Mississippi

Rhode Island

Maryland

In 2012, New York Ranked as the #1 Most Exposed State to Hurricane Loss, Overtaking Florida with $2.862 Trillion. Texas is very exposed too, and

ranked #3 with $1.175 Trillionin insured coastal exposure

The Insured Value of All Coastal Property Was $10.6 Trillion in 2012 , Up 20% from $8.9 Trillion in 2007 and

Up 48% from $7.2 Trillion in 2004

The value of insured coastal exposure in FL and

NY is close to $3 trillion

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178

Total Value of Insured Coastal Exposure in 2007

(2007, $ Billions)

Source: AIR Worldwide

$224.4

$191.9

$158.8

$146.9

$132.8

$92.5

$85.6

$60.6

$55.7

$51.8

$54.1

$14.9

$479.9

$635.5

$772.8

$895.1

$2,378.9

$2,458.6

$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000

Florida

New York

Texas

Massachusetts

New Jersey

Connecticut

Louisiana

S. Carolina

Virginia

Maine

North Carolina

Alabama

Georgia

Delaware

New Hampshire

Mississippi

Rhode Island

Maryland

In 2007, Florida Still Ranked as the #1 Most Exposed State to Hurricane Loss, with

$2.459 Trillion Exposure, but Texas is very exposed too, and ranked #3 with $895B

in insured coastal exposure

The Insured Value of All Coastal Property Was $8.9 Trillion in 2007, Up 24% from $7.2 Trillion in 2004

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Terrorism Update

179

TRIA’s Success

Consequences of Expiration

Download III’s Terrorism Insurance Report at: http://www.iii.org/white_papers/terrorism-

risk-a-constant-threat-2014.html

179

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Life

$1.2 (3%)

Aviation

Liability

$4.3 (11%)

Other

Liability

$4.9 (12%)

Biz

Interruption

$13.5 (33%)

Property -

WTC 1 & 2*

$4.4 (11%) Property -

Other

$7.4 (19%)

Aviation Hull

$0.6 (2%)

Event

Cancellation

$1.2 (3%)

Workers

Comp

$2.2 (6%)

Total Insured Losses Estimate: $42.9B***Loss total does not include March 2010 New York City settlement of up to $657.5 million to compensate approximately 10,000 Ground Zero workers or any subsequent settlements.

**$32.5 billion in 2001 dollars.

Source: Insurance Information Institute.

Loss Distribution by Type of Insurancefrom Sept. 11 Terrorist Attack ($ 2013)

($ Billions)

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181

Terrorism Insurance Take-up Rates,By Year, 2003-2013

Source: Marsh Global Analytics, 2014 Terrorism Risk Insurance Report, April 2014 and earlier editions.

27%

49%

58% 59% 59%57%

61% 62%64%

62% 62%

0%

10%

20%

30%

40%

50%

60%

70%

80%

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

In 2003, the first year TRIA was in effect, the terrorism take-up rate was 27 percent. Since then, it has increased steadily, remaining in the

low 60 percent range since 2009.

TRIA’s high take-up rates, availability and affordability have benefitted businesses,

workers and the entire US economy since the program’s enactment

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182

*Data for 27 states with sufficient data.

Source: Marsh 2014 Terrorism Risk Insurance Report; Insurance Information Institute.

Terrorism Insurance Take-Up Rates by State for 2013*

Take-up rate for terrorism insurance in

TX is 54%

The overall US take-up rate for terrorism coverage was 62% in 2013 and ranged from

a lows of 41% in Michigan to a high of

84% in Massachusetts (where demand likely increased due to the

April 2013 Boston Marathon bombing)

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183

Terrorism Risk Insurance Program

Testified before House Financial Services Nov. 2013

Testified before Senate Banking Cmte. in Sept. 2013

Provided testimony at NYC hearing in June 2013

Provided Capitol Hill Joint House/Senate Staff Briefing in April 2014

I.I.I. Published Several Updates to its Study on Terrorism Risk and Insurance

Working with Trades, Congressional Staff, GAO & Others

Senate Banking Committee, 9/25/13House Financial Services

Subcommittee, 11/13/13

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184

I.I.I. White Paper (March 2014):Terrorism Risk: A Constant Threat

Detailed history of TRIA

How TRIA works

Assessing the threat of terrorism

Terrorism market conditions

Global perspective

Download at http://www.iii.org/white_papers/terrorism-risk-a-constant-threat-2014.html

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185

Summary of President’s Working Group Report on TRIA (April 2014) Insurance for terrorism risk is available and affordable

Availability/affordability have has not changed appreciably since 2010

Prices for terrorism risk insurance vary considerably depending on the policyholder’s industry and location of risk

Prices have declined since TRIA was enacted

Currently ~3% to 5% of commercial property insurance premiums

Take-up rates have improved since adoption of TRIA

Overall take-up rate is steady at ~60% (62% in 2013 per Marsh)

Market capacity is currently tightening given uncertainty over TRIA reauthorization

The private market does not have the capacity to provide reinsurance for terror risk to the extent currently provided by TRIA

In the absence of TRIA, terrorism risk insurance would likely be less available. Coverage that would be available likely would be more costly and/or limited in scope

Source: Report of the President’s Working Group on Financial Markets,The Long-Term Availability and Affordability of Insurance for Terrorism Risk,April 2014.

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Framing the Issue and Educating Policymakers: A Timeline

Education Efforts Pay Off

Senate Banking Committee unanimously reports out TRIA bill 22-0

House Financial Services Committee passes bill

Senate passes bill with strong support; Votes 93-4 to reauthorize on 7/17

Key addition to bills: clarification on certification process, cyber terrorism

Where do we go from here? Are difference between the bills bridgeable?

Reauthorization terms differ (Senate: 7yrs; House: 5yrs)

Bifurcation of NBCR and conventional

Trigger points ($100M vs. $500M)

Clock is running: After July 31, the House is in session for only 12 days before the election

Lame duck for enactment

Source: Marsh

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Initial Market Response to Potential TRIA Expiration

Carriers monitoring and modeling WC exposure aggregations across their portfolio and correlated lines of business such as property or life and health (both on an individual client basis and in the aggregate)

Carrier declinations have occurred because they are “overlined” in a particular zip code or city

Many carriers attached NCCI Endorsement WC00 01 14 (Notification Endorsement of Pending Law Change to Terrorism Risk Insurance Program Reauthorization Act of 2007) or an equivalent for non-NCCI states.

For some high-profile clients or those in urban areas and/or with high employee concentrations, carriers issued short term policies set to expire at the same time as TRIPRA

Regarding non-WC lines (including select XSWC placements), policyholders were faced with new or broadened exclusionary wording on GL, umbrella, and XS forms

Source: Marsh

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CAT OF THE FUTURE?CYBER RISK

188

Cyber Risk is a Rapidly Emerging Exposure for Businesses Large

and Small in Every IndustryNEW III White Paper:

http://www.iii.org/assets/docs/pdf/paper_CyberRisk_2013.pdf

188

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Data Breaches 2005-2013, by Number of Breaches and Records Exposed

# Data Breaches/Millions of Records Exposed

* 2013 figures as of Jan. 1, 2014 from the ITRC updated to an additional 30 million records breached (Target) as disclosed in Jan. 2014.Source: Identity Theft Resource Center.

157

321

446

656

498

419447

619662

87.9

17.322.9

35.7

19.1

66.9

222.5

16.2

127.7

100

200

300

400

500

600

700

2005 2006 2007 2008 2009 2010 2011 2012 2013*

0

20

40

60

80

100

120

140

160

180

200

220

# Data Breaches # Records Exposed (Millions)

The Total Number of Data Breaches (+38%) and Number of Records Exposed (+408%) in 2013 Soared

Millions

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190

2013 Data Breaches By Business Category, By Number of Breaches

3.7%

9.1%

9.0%

43.8%

34.4%

Source: Identity Theft Resource Center, http://www.idtheftcenter.org/images/breach/2013/UpdatedITRCBreachStatsReport.pdf

The majority of the 614 data breaches in 2013 affected business and medical/healthcare organizations, according to the Identity Theft Resource Center.

Business, 211 (34.4%)Govt/Military, 56 (9.1%)

Banking/Credit/Financial, 23 (3.7%)

Educational, 55 (9.0%)

Medical/Healthcare, 269 (43.8%)

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191

The Most Costly Cyber Crimes, Fiscal Year 2013

5%

5%

7%

8%

9%

11%

13%

21%

21%

Source: 2013 Cost of Cyber Crime: United States, Ponemon Institute.

Denial of service, malicious code and web-based attacks account for more than 55 percent of all cyber costs per U.S. organization on an annual basis.

Malicious code

Viruses, Worms, Trojans

Denial of service

Botnets

Malware

Malicious insiders

Stolen devices

Phishing + social engineering

Web-based attacks

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192

External Cyber Crime Costs: Fiscal Year 2013

4%

17%

36%

43%

* Other costs include direct and indirect costs that could not be allocated to a main external cost category

Source: 2013 Cost of Cyber Crime: United States, Ponemon Institute.

Information loss (43%) and business disruption or lost productivity (36%) account for the majority of external costs due to cyber crime.

Information loss

Equipment damages

Other costs* 0%

Revenue loss

Business disruption

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193

Distribution Trends

Distribution by Channel Type Continues to Evolve Around

the World

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194

All P/C Lines Distribution Channels, Direct vs. Independent Agents

Source: Insurance Information Institute; based on data from Conning and A.M. Best.

0%

10%

20%

30%

40%

50%

60%

70%

83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11

Direct Independent Agents

Independent agents steadily lost market share from the early 1980s through the early 2000s across all P/C lines, but have gained or held

generally steady in recent years. Direct channels include exclusive agency companies, direct

marketers and direct sales (e.g., internet)

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195

Commercial P/C Distribution Channels, Direct vs. Independent Agents

Source: Insurance Information Institute; based on data from Conning and A.M. Best.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

72 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11

Direct Independent Agents

Independent agents have seen only modest erosion in commercial lines market share

in recent decades

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196

Personal Lines Distribution Channels, Direct vs. Independent Agents

Source: Insurance Information Institute; based on data from Conning and A.M. Best.

0%

10%

20%

30%

40%

50%

60%

70%

80%

72 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11

Direct Independent Agents

Independent agents have lost significant personal lines market share since the early 1970s. Although the trend has slowed, it may be

accelerating again.

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INVESTMENTS: THE NEW REALITY

197

Investment Performance is a Key Driver of Profitability

Depressed Yields Will Necessarily Influence Underwriting & Pricing

197

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Property/Casualty Insurance Industry Investment Income: 2000–20141

$38.9$37.1 $36.7

$38.7

$54.6

$51.2

$47.1 $47.6$49.2

$48.0 $47.4$45.8

$39.6

$49.5

$52.3

$30

$40

$50

$60

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14*

Due to persistently low interest rates,investment income fell in 2012 and in 2013

and is falling again in 2014.

1 Investment gains consist primarily of interest and stock dividends. *2014 investment income is estimated Q1, annualized.Sources: ISO; Insurance Information Institute.

($ Billions)Investment earnings are still below their 2007 pre-crisis peak

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199

P/C Insurer Net Realized Capital Gains/Losses, 1990-2014:Q1

Sources: A.M. Best, ISO, Insurance Information Institute.

$2

.88

$4

.81

$9

.89

$9

.82

$1

0.8

1 $1

8.0

2

$1

3.0

2

$1

6.2

1

$6

.63

-$1

.21

$6

.61

$9

.13

$9

.70

$3

.52 $8

.92

-$7

.90

$5

.85

$7

.04

$6

.18 $1

1.4

3

$3

.00

-$1

9.8

1

$9

.24

$6

.00

$1

.66

-$25

-$20

-$15

-$10

-$5

$0

$5

$10

$15

$20

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 1314:Q1

Insurers Posted Net Realized Capital Gains in 2010 - 2013 Following Two Years of Realized Losses During the Financial Crisis. Realized Capital

Losses Were a Primary Cause of 2008/2009’s Large Drop in Profits and ROE

($ Billions)Realized capital gains rose

sharply as equity markets rallied

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Property/Casualty Insurance Industry Investment Gain: 1994–2014:Q11

$35.4

$42.8$47.2

$52.3

$44.4

$36.0

$45.3$48.9

$59.4$55.7

$64.0

$31.7

$39.2

$53.4$56.2

$54.2

$58.8

$14.1

$58.0

$51.9

$56.9

$0

$10

$20

$30

$40

$50

$60

$70

94 95 96 97 98 99 00 01 02 03 04 05* 06 07 08 09 10 11 12 1314:Q1

Investment Income Continued to Fall in 2013 Due to Low Interest Rates but Realized Investment Gains Were Up Sharply; The Financial Crisis

Caused Investment Gains to Fall by 50% in 2008

1 Investment gains consist primarily of interest, stock dividends and realized capital gains and losses.* 2005 figure includes special one-time dividend of $3.2B; Sources: ISO; Insurance Information Institute.

($ Billions)

Investment gains in 2013 were their highest in the

post-crisis era

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201

-1.8

%

-1.8

%

-2.0

%

-3.6

%

-3.3

%

-3.3

%

-3.7

%

-4.3

%

-5.2

%

-5.7

%

-7.3%

-1.9

%

-2.1

%

-3.1

%

-8%

-7%

-6%

-5%

-4%

-3%

-2%

-1%

0%

Per

sona

l Lin

es

Pvt P

ass

Aut

o

Per

s Pro

p

Com

mer

cial

Com

ml A

uto

Cre

dit

Com

m P

rop

Com

m C

as

Fidel

ity/S

uret

y

War

rant

y

Sur

plus

Lin

es

Med

Mal

WC

Rei

nsur

ance

**

Lower Investment Earnings Place a Greater Burden on Underwriting and Pricing Discipline

*Based on 2008 Invested Assets and Earned Premiums

**US domestic reinsurance only

Source: A.M. Best; Insurance Information Institute.

Reduction in Combined Ratio Necessary to Offset 1% Decline in Investment Yield to Maintain Constant ROE, by Line*

201

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202

U.S. 10-Year Treasury Note Yields:A Long Downward Trend, 1990–2014*

*Monthly, through June 2014. Note: Recessions indicated by gray shaded columns.

Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institutes.

1%

2%

3%

4%

5%

6%

7%

8%

9%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14

Yields on 10-Year U.S. Treasury Notes have been essentially below 5% for a full decade.

Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come.

Yields on 10-Year U.S. Treasury Notes recently plunged to record modern-era lows in early 2013 but have since risen as the Fed begins “tapering” its

QE program in 2014

202

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203

U.S. Treasury Security Yields:A Long Downward Trend, 1990–2014*

*Monthly, constant maturity, nominal rates, through June 2014.

Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institute.

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14

Recession2-Yr Yield10-Yr Yield

Yields on 10-Year U.S. Treasury Notes have been essentially below 5% for a full decade.

Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come.

U.S. Treasury yields plunged to historic lows in 2013. Longer-

term yields have rebounded a bit.

203

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204

-1.8

%

-1.8

%

-2.0

%

-3.6

%

-3.3

%

-3.3

%

-3.7

%

-4.3

%

-5.2

%

-5.7

%

-7.3%

-1.9

%

-2.1

%

-3.1

%

-8%

-7%

-6%

-5%

-4%

-3%

-2%

-1%

0%

Per

sona

l Lin

es

Pvt P

ass

Aut

o

Per

s Pro

p

Com

mer

cial

Com

ml A

uto

Cre

dit

Com

m P

rop

Com

m C

as

Fidel

ity/S

uret

y

War

rant

y

Sur

plus

Lin

es

Med

Mal

WC

Rei

nsur

ance

**

Lower Investment Earnings Place a Greater Burden on Underwriting and Pricing Discipline

*Based on 2008 Invested Assets and Earned Premiums

**US domestic reinsurance only

Source: A.M. Best; Insurance Information Institute.

Reduction in Combined Ratio Necessary to Offset 1% Decline in Investment Yield to Maintain Constant ROE, by Line*

204

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205

Distribution of Bond Maturities,P/C Insurance Industry, 2003-2013

14.4%

15.4%

16.0%

16.0%

15.2%

15.7%

15.6%

16.0%

14.9%

16.6%

16.5%

29.8%

29.2%

28.8%

29.5%

30.0%

32.4%

36.4%

39.5%

41.2%

40.4%

38.8%

31.3%

32.5%

34.1%

34.1%

33.8%

31.2%

29.0%

27.1%

27.3%

27.6%

29.3%

15.4%

15.4%

13.6%

13.1%

12.9%

12.7%

11.9%

11.2%

10.4%

9.8%

9.8%

9.2%

7.6%

7.6%

7.4%

8.1%

8.1%

7.1%

6.2%

6.2%

5.7%

5.7%

0% 20% 40% 60% 80% 100%

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

Under 1 year

1-5 years

5-10 years

10-20 years

over 20 years

Sources: SNL Financial; Insurance Information Institute.

The main shift over these years has been from bonds with longer maturities to bonds with shorter maturities. The industry first trimmed its holdings of over-10-year bonds

(from 24.6% in 2003 to 15.5% in 2012) and then trimmed bonds in the 5-10-year category (from 31.3% in 2003 to 27.6% in 2012) . Falling average maturity of the P/C industry’s

bond portfolio is contributing to a drop in investment income along with lower yields.

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Shifting Legal Liability & Tort Environment

206

Is the Tort PendulumSwinging Against Insurers?

206

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207

Over the Last Three Decades, Total Tort Costs as a % of GDP Appear Somewhat Cyclical, 1980-2013E

$0

$50

$100

$150

$200

$250

$300

80 82 84 86 88 90 92 94 96 98 00 02 04 06 08 10 12E

To

rt S

ys

tem

Co

sts

1.50%

1.75%

2.00%

2.25%

2.50%

To

rt Co

sts

as

% o

f GD

P

Tort Sytem Costs Tort Costs as % of GDP

($ Billions)

Sources: Towers Watson, 2011 Update on US Tort Cost Trends, Appendix 1A

Tort costs in dollar terms have remained high but relatively stable since the mid-2000s., but are down

substantially as a share of GDP

Deepwater Horizon Spike

in 2010

1.68% of GDP in 2013

2.21% of GDP in 2003

= pre-tort reform peak

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208

Commercial Lines Tort Costs: Insured vs. Self-(Un)Insured Shares, 1973-2010

Billions of Dollars

$0

$20

$40

$60

$80

$100

$120

$140

$160

73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10

Self (Un) Insured Share

Insurer Share

Tort Costs and the Share Retained by Risks Both Grew Rapidly from the mid-1970s to mid-2000s, When Tort Costs Began to Fall But Self-

Insurance Shares Continued to Rise

$9.5

$15.0

$6.0

1973: Commercial Tort Costs

Totaled $6.49B, 94% was insured,

6% self-(un)insured

1985: $46.6B 74.5% insured,

25.5% self-(un)insured

1995: $83.6B 69.5% insured,

30.5% self-(un)insured

2005: $143.5B 66.4% insured,

33.6% self-(un)insured

2009: $126.5B 64.4% insured,

35.6% self-(un)insured

Sources: Towers Watson, 2011 Update on US Tort Cost Trends, III Calculations based on data from Appendix 4. 208

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209

Commercial Lines Tort Costs: Insured vs. Self-(Un)Insured Shares, 1973-2010

Percent

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10

Self (Un) Insured Share

Insurer Share

The Share of Tort Costs Retained by Risks Has Been Steadily Increasing for Nearly 40 Years. This Trend Contributes Has Left

Insurers With Less Control Over Pricing.

1973: 94% was insured,

6% self-(un)insured

1985:74.5% insured,

25.5% self-(un)insured

1995: 69.5% insured,

30.5% self-(un)insured

2005: 66.4% insured,

33.6% self-(un)insured

2010: $138.1B 56.6% insured, 44.4% self-(un)insured

(distorted by Deepwater Horizon event with most losses retained by BP)

Sources: Towers Watson, 2011 Update on US Tort Cost Trends, III Calculations based on data from Appendix 4. 209

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Business Leaders Ranking of Liability Systems in 2012

Best States

1. Delaware

2. Nebraska

3. Wyoming

4. Minnesota

5. Kansas

6. Idaho

7. Virginia

8. North Dakota

9. Utah

10. Iowa

Worst States

41. Florida

42. Oklahoma

43. Alabama

44. New Mexico

45. Montana

46. Illinois

47. California

48. Mississippi

49. Louisiana

50. West Virginia

Source: US Chamber of Commerce 2012 State Liability Systems Ranking Study; Insurance Info. Institute.

New in 2012

Wyoming

Minnesota

Kansas

Idaho

Drop-offs

Indiana

Colorado

Massachusetts

South Dakota

Newly Notorious

Oklahoma

Rising Above

Arkansas

210

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211

The Nation’s Judicial Hellholes: 2012/2013

Source: American Tort Reform Association; Insurance Information Institute

West VirginiaIllinois

Madison County

New York

Albany and NYC

Watch List

Philadelphia, Pennsylvania

South Florida

Cook County, Illinois

New Jersey

Nevada

Louisiana

Dishonorable Mention

MO Supreme Court

WA Supreme Court

California

Maryland

Baltimore

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www.iii.org

Thank you for your timeand your attention!

Twitter: twitter.com/bob_hartwig

Download at www.iii.org/presentations

Insurance Information Institute Online:

212