Overview of Scanning

Presented by

Tom DaySenior VP, Intelligent Mail & Address Quality

Friday, February 20, 2009

Webinar #14

Scanning Terminology

Scanning System Facts

Scanning Applications

Scanning events

Surface Visibility

Actions in the near future

Agenda

Agenda for Today’s Discussion

Active scanning

Requires human intervention to create scanning event

Passive scanning

Utilizes “in-process” scans from automated distribution equipment; i.e. DBCS or material handling systems such as IDR or TMS.

Scanning Terminology

4

Scanning System Facts

Intelligent Mail Data Acquisition System [IMDAS]

300,000+ Intelligent Mail Devices [IMD]

IMDAS deployed in over 35,000 facilities- Delivery & Retail Units, Processing and Distribution

Centers, Bulk Mail Entry Units

IMDs facilitate the capture and transmission of Acceptance, Transit, Delivery Status and Final Disposition scan events for USPS Products

5

IMDAS Infrastructure

Large O ffice Sm all O ffice

Eternet

D ia l-up M odem

C harging C om m unication C radle

R outer

D ia l-up M odem

Point-to-Point P rotocol (PPP) Server

M anaged N etw ork Services

Local Intelligent Mail (LIM) Computer

National Intelligent Mail (LIM) Server

Blue to o thPrinte r

Intelligent Mail Device (IMD)

Intelligent Mail Data Acquisition System

6

Scanning System Facts

Surface Visibility

Deployed to 160 facilities - 119 P&DCs- 21 STCs/L&DCs

- 20 BMCs

1.5M Rolling Stock Containers bar coded 40,000 Trailers bar coded 13,000 devices/4,000 Ring Scanners deployed

7

Scanning System Facts

Passive Scanning

All automated processing systems:- Letters (AFCS, DBCS, CSBCS, MPBCS)- Flats (AFSM, UFSM, FSS)- Packages/Bundles (APPS, SPBS, SSIU)- Material Handling (TMS, IDR)

Data aggregated at facility level in IDS

Data aggregated at national level via IMVIS

Product Tracking (DELCON)

Revenue Protection/Revenue Assurance (Form 8125)

Service Measurement (Start-the-Clock)

Operational Diagnostics (Managed Service Point)

Operational Performance (PO Box Uptime)

Auto/Semi-Automated Material Handling (TMS/IDR)

Enforce SOP’s (Collection Point Management System)

Data for Information Systems (VOIS)

Scanning Applications

ScanningEvents

10

Scanning Events

Acceptance Scans

Represents USPS possession of mail

Starts the Clock for Scan and Service Performance Measurement

Commercial/On-Line Postage Acceptance Shipment Barcode Scan DC/eVS Arrive, Bulk Enroute (Parcel Select)

BMEU, Delivery Unit, BMC, ASF, Retail Unit Retail Acceptance based on mailpiece level

scan POS One, IRT and IMD

11

Transit Scans

Provides Visibility for End to End track and trace

Bulk Enroute – Scans captured by Parcel Sorters at BMCs

Enroute – Scans captured by IMD, SV, SPBS, APPS at Processing Facilities

Scanning Events

12

Scanning Events

Destination Scans

Provides Delivery Status/Final Disposition

Supports Stop the Clock for Scan and Service Measurement

Captured by POS One, IMD, SV

13

Scanning Events

Delivery Status Events

Attempted Refused Undeliverable as Addressed Forwarded Arrival at Unit Missent Return to Sender Arrive Pickup Point Mis-shipped Available for Pickup DC.eVS Arrive Return to Sender-Not Picked Up

14

Scanning Events

Final Disposition Events

Delivered

Picked up by Agent

Received at Opening Unit

Dead Mail

15

Scanning Events

Express Mail Required scans

Acceptance at Retail, BMEU

Enroute scans at Origin Processing Facility

Enroute scans at Destination Processing Facility

Arrival at Unit scans at Destination Delivery Unit

Final Disposition scans at Destination Delivery Unit

16

Scanning Events

Parcel Select (entered at either DBMC or DDU)

Required scans Shipment Acceptance scans at BMEU or Delivery Unit

- Shipment Barcode Scan

- DC/eVS Arrive, Bulk Enroute

DC/eVS Arrive scans on 5 pieces or 5% on DDU shipments

Arrival at Unit scans at Delivery Unit (planned implementation by April 2, 2009)

Final Destination scans at Delivery Unit

17

Scanning Events

Delivery Status or Proof of Delivery services

Delivery Confirmation

Signature Confirmation

Insured

Certified

Return Receipt for Merchandise

Registered Mail, etc

18

Scanning Events

Delivery Status or Proof of Delivery services

Required Scans - Enroute or Bulk Enroute scans at Origin Processing Facility

(implementation by April 2, 2009) - Arrival at Unit scans at Delivery Unit (implementation by April 2, 2009)- Final Destination scans at Delivery Unit

Additional Scans - Retail Acceptance (if presented at retail counter)- Passive Enroute scans on machineable parcels if processed

by MPE with scanning capability at Destination Processing Facility

- Delivery Status scans at Delivery Unit where necessary

19

Scanning Events

Parcel Returns Service

Required Scans for Return Delivery Unit- Delivery Status Event - Available for Pickup- Final Disposition Event - Picked Up by Agent

Required Scan for Return BMC- Transit Event - Bulk Enroute for machinable parcels

20

Scanning Events

Open & Distribute Allows mailers to expedite movement of any class or sub-class

(except Express Mail) between postal facilities

Required Scans - Truck Manifest scan if PS Form 3152 or 5630

presented by mailer- Acceptance Scan if no PS Form 3152 or 5630

presented by mailer

Final Destination Scan - Received at Opening Unit event from SV- Delivered event from IMD

SurfaceVisibility

22

Surface Visibility Overview

Surface Visibility Components

Uniquely Identifying Assets (sacks, trays, mail transport equipment, trailers)

Tracking Assets at key handoff points (arrival, departure, interim points)

Quality Checks (preventing mis-loads and mis-routings in real time)

Decision Support (improved dock management and advance notifications)

Electronic Forms (automate data collection)

SV Web for Management views into real time operations.

23

TrailerArrive U.S. MAIL

1025679

TrailerUnload

Ready to Process

To Operations…

Inbound Facility Scanning

Outbound Facility Scanning

Trailer Depart

Container Load

U.S. MAIL

1025679

Placard Assign

Container Build

(optional)

Container Close

Container Stage (Optional)

Surface Visibility Asset Tracking

24

Service Improvement

- Reduced Missents and Mis-routings In the first year of operations, thousands of containers

were prevented from being loaded on the wrong transportation

- Service Diagnostics Surface Visibility providing insight into common “bad-

practices” in dispatching mail that have caused poor service performance for years

- Dispatch Performance

Budget Performance

- Advance Notification to Destinating Facilities

- Increased Vehicle Utilization

Surface Visibility provides real-time and diagnostic information that improves budget and service performance by maximizing operating efficiencies in several key areas:

Surface Visibility Benefits

25

Future Actions

Update scanning requirements as defined by USPS Product Managers, February 23, 2009

Develop standardized process based on updated requirements, March 13, 2009

Training/communications to support standardized process, March 20, 2009

Nationwide implementation of standardized process, April 2, 2009

Explore use of additional technology to improve efficiency, Fall 2009

Develop/modify metrics to drive desired results, Summer 2009

26

Standardized Scans to Support Product Visibility

Enroute Scans via Mail Processing Equipment or Handheld devices for Express Mail and Priority Mail at Mail Processing Facilities Emphasis on passive Enroute scans at Origin processing

facilities APPS SPBS Holotrak Overhead at “SWYB” operations (Air NMO) Manual Scans with IMD or SV where necessary

Require Arrival at Unit Scans for Confirmation Services products upon arrival at Destination Delivery Unit

Introduce “Sorting/Processing Complete” scan for Delivery Unit parcel distribution operations Leverage Arrival at Unit and Sorting/Processing Complete”

scans to generate Out for Delivery information for customers

27

ANY QUESTIONS?

NOTE: Questions and/or comments can be sent to service.webinars@usps.gov at any time

Questions

28

Webinar #15

Friday, February 27, 2009

Package Servicesand

Special Services Measurement

Presented by Lizbeth Dobbins and Steve Monteith

29

Good News!

The 13 previously presented webinars in this series are now posted on Blue at:

http://hqops.usps.gov/sfopm/DPMG/webinars.asp

Or,- Go to Blue - Click on “Inside USPS” - Click on “Operations” - Click on “Operations Support” - DPMG Webinars is the first listing

NOTE: Only the PowerPoint presentations are posted. The audio portion is not.

Past Presentations