Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @...

42
Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT) 1

Transcript of Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @...

Page 1: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Overview of Large Scale Scrum (LeSS)

@ Johnson & Johnson Agile CoP

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

1

Page 2: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

About Gene

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

2

Page 3: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Assets To Consider

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

3

[email protected] (underscore)

• https://less.works/

• https://www.meetup.com/Large-Scale-Scrum-LeSS-in-NYC/

• https://join.slack.com/t/kstsconsulting/shared_invite/zt-ege93ww2-

h_IAPArcR8CyujNi2umlKw (Gene’s free Slack channel – ask questions about

LeSS)

• 6/10-12 (12:00 EST) Certified LeSS Basics

Page 4: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Soft Agenda

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

4

High –level overview of Large Scale Scrum (LeSS) as an

organizational design framework:

Big picture: Principles Rules Guides Experiments

Three Adoption Principles:

Deep and narrow over broad and shallow

Top-down and bottom-up

Use volunteering

Organizational design implications (HR, Budgeting/Finance,

vendor management and site strategies)

Key differences between LeSS and other commercially

known scaling approaches (SAFe, Spotify, S@S, Nexus)

Most classically known pitfalls with scaling

Page 5: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Good-Old Scrum

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

5

Page 6: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Copy & Paste Is NOT Scaling

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

6

Control C

Control V Control C

Control C

Control C

Control V

Control V

Control V

Page 7: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Burying Agility Under Layers of Waste

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

7

1)

2)

3)

Page 8: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

“Agile” Portfolios

“Agile” Programs

“Agile” Projects

“Agile” Managers,

Conductors,Coordinators, Orchestrators

“Agile” Oceans, Seas, Rivers and Streams

“Agile” Cars, Planes, Ships and Trains

Siloed teams of:Architects

DevOpsSystem Engs

Scrum

KPIsRAGs

Metrics

Version 348.54

Where is customer – centricity?

Where is a feedback loop between customers and developers?

Where is real organizational agility/adaptiveness?

What has changed from what you saw prior to “installation”?

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

8

Typical Scaling Mistakes

Customers

Estimation

Prioritization

Page 9: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

9

Typical Scaling Mistakes

Birth CertificateThis Certifies That

___________________________________

___________ ___________

___________ ___________

___________ ___________

___________________________________

(Name)

(Mother) (Father)

(Weight) (Length)

(Location)

(City)(State)

___________ ___________(Signed)

(Signed)

___________(#@&e Certification Number)

___________(#@&e Version)

Page 10: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

10

90⁰‘chapter’

‘exis

ting o

rganiz

ational vert

ical’

Geographically

dispersed,

single-function,

component

group

‘squad’

‘tribe’

Taking an existing organizational vertical, flipping it on its side, and

then calling it a ‘chapter’, while preserving all elements of the

original structure (reporting lines, management relationships,

individual performance by ‘chapter leads’, mandatory participation) -

is a masquerade

Relabeling large, geographically dispersed,

single–function specialist/component group,

managed by engagement managers and

technical leads (with groups, frequently coming

from external vendors, bound by fixed-everything

SOWs) into a ‘squad’- is a masquerade Taking an existing portfolio of programs

and projects (usually, they weakly

support customer-centric products) that

are worked upon by used-to-be

component groups, and now, so called

‘squads’, while relabeling a portfolio into

a ‘tribe’ - is a masquerade

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

‘squad’

Typical Scaling Mistakes

Re-labeling

?

Page 11: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Typical Scaling Mistakes

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

11

Vendor A Vendor A Vendor A Vendor A Vendor A

Client Company

Engagement Lead Engagement Lead Engagement Lead Engagement Lead Engagement Lead

…somewhere in a cloud, doing mandate laborious work…

…managing and providing estimates ‘on behalf of’ their people - to a client company…

“team” “team” “team” “team”

Page 12: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

12

Typical Scaling Mistakes

SM

TOO

SM

TOO

SM

TOO

SM

TOO

SM

TOO

SM

TOO

Each team: private backlog, dedicated TOO, SM – estimating in a silo

Team

Team

Team

Team

Team

Team

SM

TOO

SM

TOO

SM

TOO

SM

TOO

SM

TOO

SM

TOO

Team

Team

Team

Team

Team

Team

SM

TOO

SM

TOO

SM

TOO

SM

TOO

SM

TOO

SM

TOO

Team

Team

Team

Team

Team

Team

Btw,

who is

TOO?

Page 13: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

13

Who is Team Output Owner (TOO)?

https://seattlescrum.com/downloads/Why-Scrum-Isnt-Making-Your-Company-Very-Agile-v2.pdf

Page 14: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

14

https://seattlescrum.com/downloads/Why-Scrum-Isnt-Making-Your-Company-Very-Agile-v2.pdf

Who is Team Output Owner (TOO)?

Page 15: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

15

https://www.youtube.com/watch?v=cr2rjaGmUzo

Who is Team Output Owner (TOO)?

Page 16: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

16

DO NOT

Page 17: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

DO NOT

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

17

Page 18: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

18

Page 19: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

LeSS – The Big Picture & History

2008

2010

2016

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

19

https://seattlescrum.com/downloads/Why-Scrum-Isnt-Making-Your-Company-Very-Agile-v2.pdf

Page 20: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Important

Organizational STRUCTURE –

is the 1st Order Factor (Variable) that has impact on everything else inside ECOSYSTEM.

Everything else just follows: culture, mindset, behaviors, norms, values, processes, policies

e.g. metrics, velocities, OKRs, KPIs, RAGs, maturity levels – much less relevant

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

20

This is what some less experienced agile coaches do not stress, when they coach senior management

Page 21: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

DO NOT (1-4)

21

Page 22: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

UNDERSTAND

http://www.keystepstosuccess.com/2017/08/agile-organization-as-a-sushi-roll/

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

22

Page 23: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

DO

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

23

Page 24: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

UNDERSTANDThree (3) Adoption Principles of LeSS

Deep and narrow over broad and shallow

Top-down and bottom-up

Use volunteering

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

24

Page 25: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

25

Three (3) Adoption Principles of LeSS

YESNO

Page 26: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

LeSS is not: Many teams doing their own Scrum

LeSS is: 2-8 teams scrumming together (on same Product)

YESNO

LeSS Is Scrum with 2-8 Teams

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

26

Different people with strategy, and vision, setting a different course

Same person with strategy, and vision, setting a unified course

Page 27: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

One LeSS Sprint: 2 – 8 Teams

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

27

Team A Sprint Team A Sprint

Team B Sprint Team B Sprint

Team C Sprint Team C Sprint

Team D Sprint Team D Sprint

Team A Sprint …

Team B Sprint …

Team C Sprint …

Team D Sprint …

Ability To:

Refine (PBR)- TOGETHER

Plan – TOGETHER

Coordinate - DIRECTLY

Co

ord

inatio

nIn

tegratio

n

Co

ord

inatio

nIn

tegratio

n

Co

ord

inatio

nIn

tegratio

n

Co

ord

inatio

nIn

tegratio

n

Co

ord

inatio

nIn

tegratio

n

Co

ord

inatio

nIn

tegratio

n

Co

ord

inatio

nIn

tegratio

n

Co

ord

inatio

nIn

tegratio

n

Co

ord

inatio

nIn

tegratio

nFor this, sprints

must be parallelized, not

staggered

Page 28: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

One LeSS Sprint: 2 – 8 Teams

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

28

Page 29: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

LeSS adoptions require months of preparation and then a ‘FLIP’. LeSS is no more than 70+/- a few, people: don’t try to bite more than

you can swallow 2-8 Teams One Product. One Product Owner. One Backlog NB: (LeSS HUGE adoptions are incremental and take years)

Size of LeSS Adoption

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

29

only one

only one only one

Page 30: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

30

Product Owner in LeSS

direct

direct

only

only

Page 31: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

31

YES

NO

Scrum Master in LeSS

Page 32: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Sourced from less.works

Is there Career Path for F/T Scrum Master?

Scrum Master in LeSS

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

32

Page 33: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Team In LeSS

Source: https://less.works/resources/graphics/index.html

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

33

Page 34: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Team In LeSS

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

34

Page 35: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

35

Opportunities For Coordination In LeSS

Page 36: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

36

Multi-site estimation with Planning Poker

Opportunities For Coordination In LeSSMulti-team Product Backlog Refinement

• Open space (physical or virtual)• “Promiscuous” collaboration• Directly, with users and customers

• By “doers” (team members)• Everyone is involved• The main goal: CCC (Card, Conversation,

Confirmation)• No need to be too conservative (pad) or

aggressive, while estimating

Page 37: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

37

Opportunities For Coordination In LeSS

Page 38: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

38

Opportunities For Coordination In LeSS

Page 39: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

39

Opportunities For Coordination In LeSS

Page 40: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

APPENDIX

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

40

Page 41: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Source: http://www.keystepstosuccess.com/wp-content/uploads/2018/02/scrum_scaling_org_descaling-1.pdf

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

Less is More

41

Page 42: Overview of Large Scale Scrum (LeSS)...2020/06/06  · Overview of Large Scale Scrum (LeSS) @ Johnson & Johnson Agile CoP Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC),

Relationships in LeSS

Gene Gendel, Certified Enterprise & Team Coach (CEC-CTC), Certified LeSS Trainer (CLT)

42