Overview of CEVA in MENACA -Apr2016
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Transcript of Overview of CEVA in MENACA -Apr2016
Creating value through excellence
Overview of CEVA
CEVA: A leading supply chain company
Employees:
41,000Countries:
160Locations:
over 1,000
2
Revenue (2015):
$7,0 billion
CEVA’s direct presenceRepresented through our partners
Overview of CEVA
CEVA facts
• Serving major industry sectors (Automotive, Consumer and Retail, Energy, Healthcare, Industrial and Aerospace, Technology)
• Strongly embedded lean and operational excellence culture• Transforming supply chain data into business value creation• Globally integrated account management through Century
program
• Serving 23 of the top 25 supply chains in the world• Worldwide Top 3 Contract Logistics provider*
• A combined storage space of more than 8 mil sqm• 7th largest air freight company in the world**
• Ranked in the Top 10 largest ocean freight forwarders**
• Handling customs clearance in 600+ ports
* Source: TI report Global Contract Logistics 2015 ** Source: TI report Global Freight Forwarding 2015; ranking in tonnage3
Overview of CEVA
Balanced Business Line and Sector footprint
FY 2015 figures
Automotive 25%
Technology 20%
Consumer & Retail24%
Industrial & Aerospace
20%
Other 2%Energy
5%
4
Revenue for Business Lines Revenue per sector
Healthcare 4%
Freight Management(Air and Ocean Freight)
48%Contract Logistics
52%
Overview of CEVA
Industry sectors we serve
We have organized our business to address the specific needs of our focus sectors and to offer the most appropriate solutions and expertise.
Automotive
Technology
Consumer and Retail
Industrial and Aerospace
Energy
Healthcare and Pharma
5
Overview of CEVA
Strong and diversified customer base
6
Overview of CEVA
Compliance at CEVA
• We conduct our business in compliance with all applicable laws, rules and regulations of the countries in which we operate and in accordance with our Company’s high ethical standards
• CEVA’s Code of Business Conduct is one of the tools developed to assist our employees and representatives in meeting our legal and ethical obligations. It provides the foundation for the way we do business and protect the environment.
• Regular compliance training and annual refreshers for all our employees
• FCPA (Foreign Corrupt Practice Act) compliant
• CEVA can assist customers in their compliance programs
• Full senior management commitment to compliance, driving it ‘from the top down’
77
Overview of CEVA
Sustainability, social responsibility and governance
“Our aim is to create and continuously improve a sustainable company delivering long term value for all our stakeholders:
customers, employees, suppliers, investors and the communities in which we operate.”
Xavier Urbain, CEO
PerformanceDeliver customer
satisfaction with strong financial results
PeopleFoster well-being of
co-workers and communities
EnvironmentRespectful business
behavior for the earth’s natural resources
EnvironmentOur key focus areas are: - Eco-sustainable warehouse facilities,- Supply chain optimization and redesign- Vehicle efficiency- Carbon footprint reporting
Our people- Diversity is critical to our business success- We ensure ethical employment practices
throughout the world- Safety and health is our priority
Corporate citizenship- Robust Compliance and Ethics
Program with policies, guidelines and trainings in place
Governance- Through CEVA’s Business Rules- Risk management- Process governance- Security
88
Overview of CEVA9
Libya*
1 site29 employees
Egypt*
1 site110 employees
Turkey
149 sites4,500 employees
Jordan*
1 site15 employees
Kuwait*
1 site15 employees
Kazakhstan*
3 sites28 employees
Iraq
3 sites4 employees
Saudi Arabia
3 sites37 employees
Qatar
1 site22 employees
U A E
8 sites358 employees
Oman
5 sites 48 employees
Algeria
1 site25 employees
Morocco*
1 site29 employees
Ghana*
1 site8 employees
Ivory Coast*
1 site250 employees
Uganda*
1 site78 employees
Angola
1 site20 employees
South AfricaTanzania*
6 sites121 employees
Kenya*
1 site24 employees
Etiopia*
1 site98 employees
2 sites150 employees
Nigeria*
1 site160 employees Yemen*
1 site35 employees
*CEVA Agent Partner
CEVA’s Footprint in the Balkans, Middle East & South Africa Region
Overview of CEVA May 3, 2023
10
Organizational Chart
Savio FonsecaOcean
Jerome LimjocoTransportation
Interim
Simon Carpenter
Air
Osman CelikContract Logistics
Erkan BayarFinance &
Human Resources
Amine TebaaI S & S
Mate Szombathelyi
Oman & Qatar
Compliance BAMECA
Jennifer LoboHuman
Resources
Turhan OzenManaging Director
Turhan OzenUAE, Iraq & Afghanistan
Alexander Lewis
Saudi Arabia
Turhan OzenSales
(Interim)
Bent ThomasenProject
Logistics
11
Key Facts & Figues
Sites : 8 Warehouse space: 65,500 sqmEmployees: 358Operating since: 1993Core services: Freight management and contract
logisticsStations:
Jebel Ali South Zone, DWCDubai Airport Free Zone (for non EK airlines), Abu Dhabi
Area Head: Turhan OzenManaging Director, ME
CEVA Logistics in UAE
May 3, 2023
12
Key Facts & Figues
Sites : 3 Warehouse space: 400 sq mEmployees: 37Operating since: 1981
Core services: Custom clearance and freight forwarding
Stations: Jeddah, Riyadh, Dammam
Area Head: Alexander LewisCountry Manager KSA
CEVA Logistics in Saudi Arabia
May 3, 2023
13
Key Facts & Figues
Sites : 5Warehouse space: 1,500 sq mEmployees: 48Operating since: 1982
Core services: Custom clearance and freight forwarding
Stations: Muscat, Sohar
Area Head: Mate Szombathelyi, Country Manager Oman
CEVA Logistics in Oman
May 3, 2023
14
Key Facts & Figues
Sites : 1Employees: 22Operating since: 2004
Core services: Custom clearance and freight forwarding
Station: Doha
Area Head: Mate Szombathelyi, Country Manager Qatar
CEVA Logistics in Qatar
May 3, 2023
15
Key Facts & Figues
Sites : 3
Employees: 4
Operating since: 2004
Core services: Custom clearance and freight forwarding
Station: Baghdad
Area Head: Turhan OzenManaging Director ME
CEVA Logistics in Iraq
May 3, 2023
Overview of CEVA
• A global organization within CEVA providing an End to End product
• Positioned to add value to your global supply chain• Designed to address increasing supply chain complexity
and provide solutions to manage:- Global sourcing strategies- Inventory supply and demand- Total logistics spend- End to End supply chain visibility - Supplier performance and other vendor partner
relationships• Focused on the complete integration of a supply chain
program, driving maximum flexibility, cost efficiency and value add
What is Supply Chain Solutions?
16
Overview of CEVA
CEVA Customer
CEVA’s Freight Neutral Control Tower
ConsolidationOperationsExecution
TradeComplianceExecution
Forwarding/ TransportExecution
(FM) (Brokerage) (CL)
Other 3PL'sAir & OceanCarriers
CEVA as a 3PL
Exec
ution
Sync
hron
izeSCS synchronizes CEVA Operations and other Carriers/3PL’s with clear work instructions and dynamic decision making process throughout the customer’s supply chain: Impeccable Execution
Where Does Supply Chain Solutions Fit?
17
Overview of CEVA
Our integrated end-to-end service portfolio
Manufacturing support
Inbound Logistics
Warehousing & Distribution
Centers
Outbound Logistics
Aftermarket Services
Final Mile Solution
• Receipt and management of raw materials and products at source• Control• Re-packaging• Value-added
services
•Multi-modal capabilities• Time definite
services• Customs
brokerage•Web enabled
tracking solutions
• Dedicated and shared warehousing• Distribution
network centers• Value-added
services
• Dedicated and/or shared transportation• CEVA Ground
distribution services• Transportation
network management
• Spare parts warehousing• Spare parts
distribution• Returns• Repairs• Reverse logistics• Call center
services
• Home delivery for finished goods• One and two
person home delivery• After sales set up• Installation• Reverse logistics
Integrated supply chain management
18
Overview of CEVA
Our Supply Chain capabilities
Ground Value Add Services
19
Ocean FreightAir Freight Contract Logistics
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Overview of CEVA
24/7
Air Freight
• Around 400 million kg export volume handled annually • All worldwide major trade lanes covered by our global gateway structure and network• Strong commitment to operation excellence through clear internal and external
performance review processes• Extensive ground transportation networks in the United States, Asia Pacific, Europe
and Middle East provide end-to-end and last mile integration and visibility• Dedicated in-house charter department provides quick and easy access to required
supply in case oversized and/or flexible capacity is needed
Air CharterThe solution for the highest priority shipment with maximum flexibility available; handling all lanes and sizes
Air NowExpedited service with uplift and transportation between 24 and 48 hours
Air PremiumService for all shipment with required transit time between 48 and 96 hours
Air ValueCost efficient consolidation service for daily shipments with 96+ hour transit time
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We offer the full range of comprehensive Air Freight services with a clear focus on best-in-class quality
Our services
Overview of CEVA
Ocean Freight
May 3, 2023
21
• 800,000 TEU Full-Container Load (FCL) and over 400,000 CBM Less-than-Container Load (LCL)
• High level of flexibility thanks to daily or weekly sailings as needed and multiple departure options to match supply cycle needs
• Access to over 200 port-pairs in our global LCL network
• Working exclusively for Pyramid Lines, Non Vessel Operating Common Carrier (NVOCC), and issuing Ocean Bill of Landings and Ocean Sea Waybills. One-stop shop thanks to multi-carrier relationship
A full range of capabilities:
A global network and a complete portfolio of Ocean Freight services
LCL (Less-than-Container Load)• Covering all destinations
worldwide
Supply-Chain-Solutions (SCS)• An end-to-end solution
tailored to your needs• From process design
through vendor selection to operational execution
Ocean Charter & Project Solutions• Tailor-made services
provided by a dedicated team• Break-bulk: from regular
(semi) liner service to a part charter or even an entire vessel to match your needs
Freight ManagementServices (FMS)A complete set of services including:- Booking Process- Milestone Tracking- Custom Clearance- Security Filings- Insurance- Dangerous Goods
Handling
FCL (Full-Container Load)• Working with best in class
ocean carriers with most cost efficient offers for respective routes
Overview of CEVA
Contract Logistics
May 3, 2023
22
Storage space:
8 mil sqm*Warehouses:
over 650
Site Classification Assessment (SCA):One of the most robust site classification systems in the logistics industry allowing us to consistently deliver Operational Excellence across the worldVeritas Bureau: “SCA covers the requirements of the ISO Quality Standard 9001:2008”
Developing
Basic
Advanced
Showcase
OperationsExcellence
progression
Approx. 95% of operations in the logistics industry fall under the Basic and Developing category
50+Showcase
sites
85% of assessed sites Basic or above
Where we are:
Lean culture strongly embedded in our operations:- Global continuous improvement program since 2004- Over 50,000 completed Kaizen (in 2008-2015)
Lowering costs Improving quality Shortening lead times
Dedicated &
Multi-userTransportation
&Distribution
*includes customer-owned sites
Overview of CEVA
CEVA Ground: Network coverage
CEVA Ground EuropeCross-border main transport• 7,000,000 shipments a year• 1000 transport partners• Domestic & Int’lServices• Groupage LTL/FTL• Pan-European players and niche
specialists
CEVA in Turkey: • 22,000 FTL trips a month • 4000+ delivery points in Turkey
CEVA Ground Asia Pacific• Operating in all major countries and
borders
• Extensive services including: linehaul, Pick Up and Delivery (PUD), home delivery, milkrun, cross-border, courier, rail
• Linehaul China: 700 trucks a day, 6.25 million pallets moved yearly
CEVA Ground North America• Supports U.S. Domestic network
through LTL/FTL services
• Over 89,000 scheduled l HUB linehaul segments per year
• 68% B2C shipments
• 7 hubs and 62 stations
• 14 million HUB miles a month
• 10,000 HUB loads a month
• 2.9 million FTL miles per month
• 3,400 FTL loads per month
CEVA Ground South America• In & Outbound Distribution capabilities• Over 1,000 Pick-Ups & Deliveries/day• Domestic & Cross Border Services• LTL/FTL/Line-Haul robust network • Full on-time visibility through CEVA TMS Mobility • 1,300+ users of CEVA TMS (customers
and partners)
CEVA Ground Central America• Transborder and domestic• 48,000/40,000 HAWB’s a year• 4,000 FTL border crossing a year• FTL, LTL, Reefer, Specialized, Hot
Shots, Distribution• Network connectivity with US/CA
and Intra-CENTAM• 5 Gateways to NORTAM (LRD, MFE,
ELP, SAN, NOG/TUS)• 1 Gateway to CENTAM (CDH)
Overview of CEVA
Customs Brokerage Services
Prompt and compliant clearance of international cargoes thanks to:
• Expert and experienced Customs specialists in over 100 countries around the globe
• Around 500,000 entries processed annually through our U.S. network
• Complete account based Customs compliance programs for consistent and accurate declarations in all ports of entry
• Complete portfolio of services: Customs clearance, documentation, duty management
• Complementary Customs services, such as duty drawback and trade compliance consulting
• A dedicated team of compliance experts
Over a century of experience in the Customs Brokerage
business, with the first license granted to our predecessors
127 years ago
24
Overview of CEVA
Warehouse Locations
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Jebel Ali Port
and Free Zone
1,000 SQM AUH Airport Freezone
100,000 SQM* CEVA’s site number 3
63,000 SQM CEVA’s site n. 4
CL Center
DubaiLogistics City
Dubai World Central International Airport
Dubai Cargo Village (EK side)
Dubai Airport Free Zone (for non EK
airlines)
*open yard area
2,500 SQM ABU DHABI
1,000 SQM DWC Regional Office
Overview of CEVA
Eco-sustainable warehouse in Dubai
• Our number four site, located in Jebel Ali Free Zone, Dubai, UAE • LEED Gold certified since 2011
- LEED (Leadership in Energy and Environmental Design) – international green building certification system developed by the U.S. Green Building Council
• Combining high quality logistics performance with respect for the environment
• Significant operational savings due to lower operational costs and more efficient use of resources
26
KEY FIGURES & FACTS:• 100,000 sq m area in total • 35,000 sq m temperature
controlled facility• 27,000 sq m room
temperature building
LEED-certified buildings are designed to:• Lower operational costs• Reduce waste• Conserve energy and water• Reduce harmful greenhouse
gas emissions
• A multi user facility for customers in Retail, Consumer and Fashion industries
Overview of CEVA
CEVA’s City of Energy
27
Key benefits: A dedicated and
specialized team In-house Control Tower Freight management and
Contract Logistics integration
Industry specific systems Advanced visibility
A dedicated, state of the art energy hub for all our logistics needs in UAE and the Middle EastThe City of Energy houses CEVA’s oil and energy customers and offers industry specific solutions customized to suit their supply chain needs.It is also home to our dedicated, highly experienced energy team.One of the main value added services in the City of Energy is the Control Tower that has the capability to manage the flow of materials locally, regionally and globally.
Warehouse₋ 27,000 sq meters storage area₋ Exceeding UAE’s HSE requirements ₋ 2 chambers for DGR products₋ 24/7 security on site ₋ Radio Frequency material handling and
processing with C2C and SMART Energy₋ Heavy lift capabilities, full packing and
crating, and distribution operation₋ Dedicated industrial packing division₋ Heavy duty racking system ₋ Oversized heavy haul₋ Heavy lift services
Control Tower₋ Innovative and integrated
information hub with enhanced control functions to cater for all logistical services
₋ Full & comprehensive overview of logistics activities and improvement of supply chain efficiency
₋ Optimized transport planning solutions
₋ System of advanced reporting of process in real time
₋ Supply chain optimization
Overview of CEVA
Jebel Ali Free Zone (JAFZA) UAE
28
• World’s one of the biggest free trade zone• Integrated with a port & an airport• Main gateway to the Middle East and Africa markets• Tax-free operation• Simple customs clearance and trade processes• All kinds of handling and warehousing availability • No requirement to have a legal entity in JAFZA or UAE to start product flows
Overview of CEVA
CEVA’s Warehousing Services
• JAFZA South Zone – Latest development• 10 minutes to new airport• 10 minutes to ocean ports• Access to World Central• Access to all main arterial roads
Location Facts
Vertical Market Focus
• Retail & Consumer chamber• Pharmaceutical chamber• Auto/tire chamber• Hi Tech chamber• Chemical chamber
Facility Facts
63,000 sq m, incl.:• 36,000 sq m temperature
controlled -unit 1• 27,000 sq m ambient - unit 2• 2 chambers for DGR products• 61 loading docks• 10.7m height stud• Co-packing activities in place
29
Overview of CEVA
CEVA’s Warehouse FacilityTemperature Controlled and Ambient Storage
30
Overview of CEVA
CEVA’s Warehouse FacilityValue Added Services
• Designing of the promotion labels and packages
• Printing of labels and bar-codes
• Labeling of the products
• Packing and re-packing of the final products
• Composing of the products to the promotion sets
• Wrapping by foil with thermo-contractile properties
• Adding of advertising materials to the products
The processes of the quality control and assurance covering all fields of value added activities, guarantee the best-in-class services.
In order to meet Customers expectations CEVA is keeping control of productivity per hour for every work station.
31
Overview of CEVA
RFID
Voice
RF
ASRS
Shipping
Quality ControlIncoming ReceiveAnagraphics Management
InventoryWarehouse Management
Pick & PackCross-dockingCustomized
shippingscheduling
Packing management
Flow PanelSap InterfacesCertification
Multi-siteMulti-depositor
Monitoring & Statistics
StandardFunctions
EnhancedFunctions
ApplicativePlus
Contract LogisticsWMS solutions – Click
• More than 250 running instances/sites
• More than 1650 users
• ERP Connectors (U-Link)
• Certified MySAP® connection integration
• Web-based technology
32
Overview of CEVA
Technology at your service: ONEView
ONEView is CEVA’s global web-based application that provides the freight management customer with an integrated view of all shipping transactions in a secured environment. The user is able to access a full range of essential tools to view, track, monitor, and report on shipment data around the globe via the web. Get to know the features of ONEView:
Quick View Quote Track Advisor Docs Reports Settings
• ONEView is a global web-based application
• Provides an integrated view of all shipping transactions at the inbound and outbound level
• Available for all CEVA’s freight management customers in a secured environment
• Easily accessible via the web
• Providing access a full range of essential tools to view, track, monitor, and report on
shipment data around the globe
33
Overview of CEVA
Health, Safety and Environmental (HSE) Excellence: Never walk by a problem• Ensuring a high level of safety management through global
health and safety policies and standards
• Empowering employees to accept ownership of critical health and safety factors at all levels of the organisation
• Monitoring and analysing global HSE conditions
• Systematically measuring and continuously improving
Benefits:
• Greater on-time service level• Fewer claims and product loss• Partnership with environmentally forward-
thinking supplier• Increased employee engagement and
shareholder value
34
Overview of CEVA
SupplyChain Masters
ITCapability
OurPeople
EngineeringCapabilities
OperationalExcellence
Technology at your service: CEVA MatrixTM
• CEVA MatrixTM integrates best-in-class components from independent software vendors with proprietary CEVA components and know-how to deliver solutions that best meet your needs
• It supports the complete end-to-end supply chain • If needed, it can be connected or integrated with
customer specific technology solutions • Customized reporting in line with the Greenhouse
Gas Protocol• Based on development and implementations over
the last 10 years, the CEVA MatrixTM suite offers best practice technology solutions to many logistics challenges.
35
Overview of CEVA
SCS Global Control Tower
Infrastructure
DirectIntercontinental
Supply ChainFlows
Order, Item, Shipment & Financial Details - Reporting & Performance MetricsProvide Visibility
Suppliers CustomersDeploy Technology
Transportation Milestones, Service Events & Status Updates
Capture Commercial Documentation, Financial & Trade Compliance Information
Monitor Physical Logistics Activities
Global In Transit Destination RegionOrigin Region
Manage Suppliers2
3
4
5
Open Order Expediting, ASN Validation, Exceptions & Compliance
Five Key Service Elements1
Global End to End in a Nutshell…
36
Overview of CEVA37