OUTSOURCING SERVICE US | [email protected] EDICOM OUTSOURCING SERVICE Infrastructure I.T....

OUR SUCCESS BEGINS WITH YOU

EDICOM Outsourcing Service

RetailersEl Corte Inglés, Carrefour, Toys ’R’ Us, Delhaize, Harrods, Inditex, Costco, Alcampo, Cortefiel, Intersport, Media Markt, Sonae, Dia, Saturn, Chedrahui…

ManufacturersUnilever, Kellog’s, Sunpower, Kraft, Energizer, Red Bull, Heinz, Procter & Gamble, Sunbeam Products, Schweppes, Bic, Rip Curl, Bandai, L’Oreal, Samsonite, Michael Kors, Tommy Hilfiger, Guess, Whirlpool, Microsoft, Danone, Kimberly Clark, Sealed Air, The Jones Group, Bonduelle, Reckitt Benckiser, Skechers, Valentino, Nintendo, MaxMara, BioCentury, Adolfo Dominguez, Vodafone, Tod’s, Billabong, Riso Gallo, BP Jeans, Sony, LEGO, L´Occitane, Hugo Boss, Colgate, Olympus, Puma, Yamaha, Wrigley, Warner Bros, The Pepsi Bottling Group, Nokia, Hershey, James Farrell, Honeywell...

OUR SUCCESS BEGINS WITH YOU

For us there is only one way to understand our work, and that is by putting ourselves in the shoes of our clients and users.

Specialists in data transmission, integration software, consulting, and development, at EDICOM we design high performance transaction systems designed to cover the needs of B2B e-commerce projects. After over a decade, our in-house developed solutions are now positioned as a reference that has increased the value of the transactions of thousands of clients worldwide.

To achieve this, we have specialized in you, your needs, your expectations and your business... so that you don’t have to worry about the installation, management and updating of advanced systems. At EDICOM we develop, implement and maintain our systems under strict service policies with a total focus on the client.

The success of each of our projects begins with you. With your suggestions, your ideas, but mainly with your decisions. Decisions driving your business towards advanced models, which constitute a full commitment to achieve the highest levels of excellence in your management.

EDICOM OFFICES

NEW YORK

SÃO PAULO

MEXICO D.F.

BUENOS AIRES

VALENCIA

MILAN

PARIS

MARSEILLES

some of our customers...

Logistics & transport Union Pacific, DHL Exel, American Airlines, Kuehne & Nagel, Atlantic Forwarding, Conway, DSV, Om Log, Cat, Logista, FCC, Exel Logistics, Aldeasa, TNT Express…

AutomotiveDaimler, Midas, Nissan, Good Year, Michelin, Arcelor Mittal, Fujitsu Ten, Magna Electronics, American Trim, Mercedes Benz, Pirelli, Bridgestone, Dupont, Renault, Suzuki...

HealthTraduccion, Roche, GlaxoSmithKline, Pfizer, Bayer, Novartis, Lilly, Bristol-Myers Squibb, Abbot, Becton Dickinson, Boehringer Ingelheim, Novartis, Grifols, Cofares, Alliance Healthcare, Siemens Healthcare...

TourismTraduccion, Beds Online, Avis, ABBA Hoteles, Hertz, Europcar, Costa Crociere..

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www.edicomgroup.com/us | [email protected] OUTSOURCING SERVICE

I.T.

Infra

struc

ture

International

Coverage

Multilanguage

Support 24x7

Suppo

rt

serv

ice

infra

structure

Delegated Signature and

Remote Signature Services

Issuing Certificates

Time Stamp

Certificate Storage

CRP/VMISoftware

Multi-format data mapping

E.A.I. integration of applications

XBRL

Electronic Invoice

Document publication

service

XML/EDI data interchange

Multi-protocolAS2, OFTP, FTP,

HTTP, WEB SERVICE...

EDICOMNet

Public Administration

HUB

Interconnection with international

area VANs

Project Management

C.A.U. center for customer service

I+D+i

Software Development

ASPApplication Service Provider

Comprehensive management Delegation

on

line

acce

ss

inte

rnal

it s

yste

m in

teg

rati

on

Co

mm

un

icat

ions

Network EDICOM Certification Auth

ority

In-house Solutions Development

OUTSOURCING | ONBOARDING | IPM (integral partner management)

At EDICOM we provide our services through a broad platform to give efficient responses to multiple clients, with very different characteristics and needs. To this end, we design solutions every day in line with market needs, continuously adapting our technology and resources with the aim of providing the best coverage to more than 8,000 current clients.

Our platform operates in ASP mode, so that the solutions reside in our servers, guaranteeing their uninterrupted operation through an ample service infrastructure.

Our platform’s technological architecture is governed by scalability and load balance principles, increasing the hardware resources as needed and distributing the different services proportionately among them.

The permanent monitoring of the system 24 hours a day 7 days a week, the availability of all resources in duplicate, and our disaster recovery center located outside our main facilities, all guarantee the availability of the technological platform and service 365 days a year.

EDICOM TECHNOLOGICAL PLATFORM

In-house software development

Secure private communication network.

On-line access to platform resources.

Integration with client´s ERP.

ASP Service EDICOM Hardware and Software hosting.

Integral software management delegation in OUTSOURCING mode.

Optimization of digital signature processes through integration with the EDICOM Certification Authority services.

FEATURES

EDICOM has an Information Security Management System in compliance with standard UNE-ISO/IEC 27001:2007, as stipulated in the certification issued by AENOR, reference SI-0033/2009

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EDI - ELECTRONIC DATA INTERCHANGEINTERCHANGE ELECTRONIC TRANSACTIONS WITH ALL YOUR TRADING PARTNERS

EDI or Electronic Data Interchange enables the interchange of standardized documents between the IT systems of trading partners.

The standardized nature of these documents is the essential difference between EDI and other information exchanging systems: Orders, shipment notices, delivery notes, invoices, inventories, price catalogs, etc., can be electronically interchanged between different partners, thanks to the use of a common language that lets the different information systems interact with each other.

EDICOM’s technical solutions enable automatic processing of these interchanges thanks to their capacity to interact with the Internal Information Systems or market ERPs so that orders, shipment notices, electronic invoices or any other transaction can be processed automatically without human intervention.

This integration potential makes EDI messages the best option to optimize most of your administrative and managerial processes, among many other reasons, thanks to the improvements achieved by reducing processing times, increasing security and confidentiality, while cutting costs. No paper involved.

Improved processing of information.

Reduction of processing and storage costs.

Fewer errors.

Improved customer service.

Shorter billing cycle.

EDI ADVANTAGES

What do I need for EDI?

Standard Language:Interchanging electronic information requires a standardized language shared by sender and receiver to structure the messages. There are different standards, such as EDIFACT, X12, XML, etc.

EDI software:Sender and receiver must have an EDI solution to construct and manage the messages according to the standard in which the interchanges are to take place.

Communications Network:EDI interchanges call for secure communications systems adapted to the peculiarities of this type of transaction. There are different options available, although the most widespread are VANs or Value Added Networks. These are private communications networks with high levels of security, control and monitoring that guarantee the correct sending and reception of different messages.

What transactions can I carry out via EDI?

Practically all of the transactions that you would usually engage in with any trading partner by conventional means can be done via EDI.

Client

Supplier Client

Supplier

Supplier

Public Administration

Logistic Operator

Logistic Operator

Service Provider

Supplier

Source Destination

Order

Shipping NoticeInvoice

Shipping Order

Delivery ConfirmationInventory

Invoice

Transaction

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INTEGRATED SOLUTIONSSHARE INFORMATION WITH YOUR TRADING PARTNERS FROM YOUR OWN ERP

INTEGRATED solutions are characterized by their capacity to process data messages sent and received automatically.

This automatic processing results in the ability to automate the construction of these messages on the basis of the information contained in the ERP system when these messages are outbound. Likewise, this automatic integration allows the data to be converted into the proprietary language of the ERP system when they are inbound.

This way, the processing of large volumes of transactions between business partners takes place without human intervention, quickly and efficiently, without modifying internal processes.

Integrated solutions let you automate the flow of structured data messages that are interchanged.

Through these messages it is possible to engage in multiple transactions with all types of partners: Customers, suppliers, logistic operators, public administrations, ports, customs, service provider companies, etc.

The ERPs or Internal Information Systems must be able to export the data containing the basic information with which to compose the outgoing message.

The data are transformed in the EDI platform into the standard in which the receiver expects to receive the message (EDIFACT, XML, X12, ODETTE, TRADACOM...).

Through a suitable communication network, the message reaches its destination.

The receiver receives the message in their EDI platform, where the opposite process to the outbound takes place: The standard message is transformed into a data structure understandable by the ERP.

The ERP imports the data transformed by the platform, integrating the transaction in the addressee’s management system.

Basic transaction integration process

edisoftware edisoftware

integrationstandard messagedata extract

standard messageintegration data extract

orders, inventory, etc.

delivery notice, incoice, etc.

Outsourcing is a current trend where the company’s main aim is to cut direct expenses through the subcontracting of external services that do not affect the main activity of the firm.

The outsourcing trend is gaining ground in the enterprise community worldwide and basically consists of the hiring of external resources, while the organization is dedicated exclusively to its mission and core business.

Until recently, outsourcing was seen as a means to significantly cut costs, although it has also proven to be a useful tool to encourage company growth.

Other Advantages:

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EDICOM OUTSOURCING

EDICOM OUTSOURCING service lets you:

EDICOM OUTSOURCING SERVICEOUTSOURCING AS STRATEGIC OPTION

Focus on critical competencies instead of routine systems operations.

Enhance performance by swift adaptation of your systems to the communication demands of your business.

Cut training times and qualified staff costs.

Have specialist technicians constantly up to date with technological changes.

Accelerate the evolution of new technologies while keeping costs down, mitigating risks and maintaining control of the technological innovation framework.

No investment in hardware or software needed.

EDICOM assumes the constant updating of technological resources.

Specialist technicians devote all their time to maintaining the technological platform.

The system is designed with a scalability criterion for uninterrupted operation.

Security of the information is the responsibility of EDICOM, maintaining updated backups of the whole system.

Software

Hardware

Communications

Security

EDICOMSupport

Maintenance

EDICOMAdministrator

edicom advanced servicesOutsourcing

The EDICOM Outsourcing Service totally frees you from managing your B2B communications platform, as well as all the associated tasks in its day-to-day operation, and relations with your partners and administration of the technological resources (servers, databases, backup copies, communications, maintenance, updates, storage of electronic invoices, etc.).

EDICOM places a maximum security technological infrastructure at your disposal, permanently monitored (24x7) and looked after by exclusively dedicated professionals who will make sure that your solution is always available.

The EDICOM platform is designed to process large volumes of information and supports all kinds of data interchange standards and electronic signature services with the backing of the EDICOM Certification Authority.

With EDICOM you will have the best communication network to connect securely with any international trading partner.

EDICOM OUTSOURCING SERVICE DESCRIPTION

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CLIENT FRAMEWORK


ERPWeb ServiceConnection

User

Archive

TRANSFER & MAPPING ELECTRONIC SIGNATURE SERVICES

ELECTRONIC STORAGE

Mapping

ERP Data

ValidationTransaction

EDIFACT, X12...

COMMUNICATIONS

Partners connected to other VANs(GXS,

Sterling...)

Partners via OFTP2

Partners viaAS2

Partners connected to EDICOMNet

SOFTWARE MANAGEMENT

alertsincidents

ASOFTWA

EDICOMSupport

EDICOMAdministrator

Incident resolution

Multi-language support

International coverage

24x7 service

Preferential serviceinteg

ration

Digital signature

Time Stamping

diwinexml-edi server

data transfer

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EDIWIN software management Partner connection

EDIWIN XML/EDI SERVER is the software from EDICOM that allows easy handling of XML/EDI transactions and Electronic Invoicing with your partners.

As part of the EDICOM OUTSOURCING service, you can administer the integration processes of these transactions in your Management System, and all the aspects related to the parameterization of the platform, users, alarms, logs, statistics, etc.

In Outsourcing mode, the software is managed by the EDICOM Administrator, who interacts with you and your partners to resolve, or, where indicated, report incidents and alarms.

EDICOM COMMUNICATIONS SOFTWARE

Software configuration.

Partner parameterization

Error handling and processing.

Alarms management

Unassisted process control.

Control of communications.

Profile definition.

Coordination of initial interchanges through the test framework.

Definition of profiles in the communication network.

Control of information flow start-up between the client and their new trading partners.

Opening “gateways” between different communication networks where indicated and authorized by the client.

Through a browser, the client can enter the application by a secure access, from which you can monitor how the EDICOM Administrator is managing your B2B platform.


Sent Documents

Documents Tools

SourceSignature

MR - COMPANY A

Procesed

Destination

Administration Help Exit

MR - COMPANY A

MS - COMPANY

MR - COMPANY A MS - COMPANY

MS - COMPANY

Doc. Number

12345680

12345677

RI/09006463

Date

02/12/2009

02/12/2009

06/12/2009

Situation Change Date

02/12/2009

02/12/2009

06/12/2009

EDI_DELFOR:D_96A_UN_A09040



PRESASP_ES

Processing Pending (0)Procesed (28)

Pending Sending (1)Marked for Sending (0)Sent (54)Rejects (2)

Recovered (48)

ORDERS D96 ECI 2010 (18)

ORDERS D96 ECI 2009 (54)

INVOICES SIGNED

MR - COMPANY A

MR - COMPANY A

MS - COMPANY


MS - COMPANY

12345680

12345677

RI/09006463

02/12/2009

02/12/2009

06/12/2009

02/12/2009

02/12/2009

06/12/2009




MR - COMPANY A


MS - COMPANY

12345677

RI/09006463

02/12/2009

06/12/2009

02/12/2009

06/12/2009


EDI_DELFOR:D_96A_UN_A09040Archive

Deleted Documents (0)

Temporal Selection

Document Type

Received Documents


Ediwin XML/EDI server is software for the sending and reception of any type of transaction, structured or otherwise.

Multiple sending and reception standards are supported (EDIFACT, XML, X12, XBRL, ODETTE, VDA, etc.).

Ready for integration with most ERPs: SAP, Oracle, Baan, Navision, JD Edwards, Axapta...

Multi-protocol solution, supports integration with multiple networks: FTP, HTTPS, WEB SERVICE, AS2...

Solution ready for electronic invoicing processes in the European Union area.

Electronic invoice supported outside the EU, especially in Latin America.

Ready to work in any sector: Retail, health, automotive, finance, tourism, etc.

FEATURES

Hiring the EDICOM Outsourcing service lets you delegate the daily running of your EDI and Electronic Invoicing project to a team of highly-qualified and specialized professionals who will guarantee seamless operation of your communications platform.

The EDICOM Outsourcing Service guarantees immediate start-up with no need to modify your internal management processes and without costly investments in hardware or software.

There are different contract modes depending on the needs of each client.

To see which one is best suited to the features of your B2B project, please do not hesitate to contact our commercial team.

It will be our pleasure to assist you.

CONTRACTING THE SERVICE

Please consult our commercial team for the terms and conditions of the solution best suited to your needs.

(+1) 212 889 1909

[email protected]


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SPAINParque Tecnológico de PaternaRonda de Auguste y Louis Lumiere, 1246980 Paterna (Valencia)Tel. +34 961 366 565Fax. +34 961 367 [email protected]/es

FRANCE - LA CIOTATEspace Mistral, Bat A297 Avenue du Mistral Zone Athelia 413600 La CiotatTel. +33 (0) 0820 360 [email protected]/fr

FRANCE - PARÍS23-25 Rue de Berri 75008 ParisTel. +33 (0) 820 360 330Fax. +33 (1) 53 76 26 [email protected]/fr

USA152 Madison Avenue Suite 1900New York NY 10016Tel. +1 212 889 1909Fax. +1 212 889 [email protected]/us

ARGENTINALola Mora 421 - Oficina 8011107 - Puerto Madero Este| Buenos AiresTel. +54 (11) 5245 [email protected]/ar

MÉXICOTorre del ÁngelPaseo de la Reforma No 350 Piso 16-BColonia Juárez06600 Cuauhtémoc | México D.F.Tel. +52 (55) 52 12 15 66 (ext. 2003)Fax. +52 (55) 11 62 04 04 [email protected]/mx

ITALYCentro Direzionale MilanofioriViale MilanofioriStrada 1 Palazzo F120090 Assago. MilanoTel. +39 02 0064 0402Fax. +39 02 0064 [email protected]/it

BRASILRua Frei Caneca 1380 - 8º andar.CEP.01307-002 | São PauloT. +55 (11) 3154-5100 F. +55 (11) 3154-5102 [email protected]/br

www.edicomgroup.com

OUTSOURCING SERVICE US | [email protected] EDICOM OUTSOURCING SERVICE Infrastructure I.T....

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