‘Outside In’ Tate Britain 5 th September 2014 Michel Letendrie Head of Museums and Exhibitions...
15
‘Outside In’ Tate Britain 5 th September 2014 Michel Letendrie Head of Museums and Exhibitions Crown Fine Art
-
Upload
elaine-woodland -
Category
Documents
-
view
236 -
download
0
Transcript of ‘Outside In’ Tate Britain 5 th September 2014 Michel Letendrie Head of Museums and Exhibitions...
‘Outside In’Tate Britain
5th September 2014
Michel LetendrieHead of Museums and Exhibitions
Crown Fine Art
‘Wise Words from Experience…’
Services of a Fine Art Agent
• Packing
• Shipping
• Transportation
• Technical Services / Installation
• Storage
• Airport Services & customs
• Co-ordination
• WORKING IN PARTNERSHIP
David Preston
Not wanting to bore you, usual services such as XXXX but important to tell you Working in partnership
Estimating
6 CRATES…TOMORROW…
OHHH….ALRIGHT….
Estimate enquiry, what we need from you…
• Sizes
• Time Frame for transport
• Addresses
• Packing requirements
The obvious…
• Framed or unframed• Nature of Frame – ornate?• Glazed – weight / taping • Couriers tickets• Exclusive or Part Load?• Soft-packing / T-frame / reduced
museum specification case?• Via storage facility?• Access restrictions – Work,
vehicle/building/aircraft• Patience and understanding!!!
Estimate enquiry, what we need from you…
The ‘not-so’ obvious…
LIKE FOR LIKE ?
The decision you then have to make
The estimate
When we are appointed
• Stage One• Appoint co-ordinator and estimate/project handover
• Stage Two• Co-ordinator will contact all parties concerned ASAP
• Stage Three• Define resources with internal & external consultation
• Stage Four• Undertake the project transport
• Stage Five• Post project review with client feedback
• Stage Six • Invoice
Appoint co-ordinator and estimate/project handover
Matching co-ordinator with project & client – workload, experience and style of working.
Handover of estimate and discussion on estimated assembly
Pre-allocation of resources
TOP TIP: Confirm the agent undertaking the move as early as possible especially during peak periods
Stage One
Co-ordinator will contact all parties concerned ASAP
Lenders written to and followed up by phone if needed, maybe a project meeting with venue
Need for export licences considered
Packing and courier requirements discussed
Access issues investigated
TOP TIP: We are a partner, please let us know us of any pre agreed arrangements such as per diem, air-tickets etc
Stage Two
Define resources with internal & external consultation
Crating / firm transportation & freight bookings
Air-tickets
Agents details / itineraries
Insurance certificates
TOP TIP: Please let the agent know as early as possible the installation schedules, this really helps when speaking to lenders
Stage Three
Undertake transport
Pulling together documentation
Ensuring clients are aware of vehicle and crew timings
Keeping everyone informed
TOP TIP: Some journeys can be long and the team on the truck are genuinely looking forward to delivering to their destination. Be as pleased to see them as they are you………..
Stage Four
Post project review with client feedback
An opportunity to understand what went well and what didn’t. INTERNALLY
An opportunity to understand what went well and what didn’t EXTERNALLY
TOP TIP: Your feedback is invaluable, we want to know how you found working with us.
Stage Five
Invoice
This is something we admit we are not very good at – we’re working on it!
Is the billing address different from the organising address?
Do we need a Purchase Order reference?
Would you like a draft prior to final issue?
TOP TIP: Getting this information confirmed ahead of invoicing makes it easier for everyone’s finance departments and helps us get paid us on time! Thank you
Stage Six
