Star%ngSmarterGuideIntro

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AssuredOutcomeDelivery

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SharingthetoolsourteamusesuccessfullytoenhanceClients’benefitsrealisa%oncapabili%es……..Innova%nginPreparingBeDer&LeadingBrilliantly,thenlearningfromexperienceandcombininggreatideastomaximizethechancesofdeliverysuccessbeforewestartsignificantprojectexpenditure.

Implemen%ngSmarter….

……..withAOD’sStar%ngSmarterGuide-Learningfromyearsofexperience,andcommiOngtodo

changeprojectsdifferently

AssuredOutcomeDelivery

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2.DeliverProjects&ProgrammesSmarter

AOD

Exceed Vision

Manage

Plan

ROI

Deliver

Lead

Star%ngSmarterMany of the innova%ons in the Assured Outcome Delivery (AOD) approach residewithinour PrepareBeDer and LeadBrilliantly stage. And thefinal part of beDerprepara%on is commiOng to start effec%vely – learning from past experience andmistakes,andresolvingnottorepeatthem.

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AOD’s Star%ng Smarter guide was developed to help teams avoid some of themistakes we’ve seen others make in the belief that Prince2, MSP and APMPrac%%oners know all the control steps needed to deliver project and programmechangesuccessfully.

Preparing BeDer with AOD startedwith developing an inspiring vision for change bydefiningdesiredoutcomesasShow-MeEvents. Soweknowexactlywhathas tobedeliveredbywhomandwhenandwhere!. Cashpoints,ValueCaseandBusinessCasecompiledrigorouslydefinetheinvestmentcaseandRighttoLe_planningaretheAODway of defining the shortest achievable delivery programme. The final parts ofpreparingbeDerismakingsurewehavetherightteamforthedeliveryjob–andthatwehaveworkedtodevelopthemintoaneffec%veteambylearningfromthecollec%veexperience and ensuring we are agreed on our objec%ves and the way they will bedelivered.

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LeadingtheWay

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TheessenceofLeading theWaysteps inAOD is toestablishconsistentsupportanddeliverymethodsthatfocusonempoweringstafftodeliveroutcomesthathavebeen“signedoff”asbusinesspriori%esbyanOrganisa%on’sseniormanagementteam.We recommend an AOD governance approach that complements and strengthensindustrystandards likePrince2,MSPandPMBoK,and isonewhichwehavealwaysfoundcomplementstheexis%ngmanagementapproachwithinclientorganisa%ons.Leading theWaypartofAODcapitalizeson thegroundworkdone inPrepareBeDerandLeadBrilliantlywithtechniquesthatdirectlyaddressthehardestproblemsfacedby people in delivering change. It gives techniques and processes to help withdelega%on, commitment, control feed-back loops, problem break-through andresistance to change, and recogni%on and sustainment of achievement. Star%ngSmarter isourapproachtopreparingandbuildingtherightteamtoachievesuccessfromday1.

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Star%ngSmarterToolsAOD recommends maximising the chances of success before we start significant projectexpenditure(postbusinesscaseauthorisa%on)throughtheuseofanumberoftools:•  Buildingtherightteam.

–  BelbinAnalyser–  BandwidthAnalyser–  HighPerformanceTeamCoaching

•  Developingtheirskills.–  AODskillstraining/AODCasts/AODInsights–  Effec%veteamworking:BuildingCommunica%onSkillswithAODStyleAnalyser&MBTIAnalyser

•  Establishingroleclarity.–  RACIdefini%on,includingcontrac%ngforseniorauthorityforblockageremoval–  PerformanceContracts:Rewards&Consequences

•  JointLearning.–  LessonsLearnedreview&SharedLearningCommitment–  UsingKoDerAnalyserandDICEscorereviewstofocusdiscussion

•  UnderstandingRela6onshipsandInfluence.–  StakeholderManagementAnalysis

•  Effec%veGovernanceprocesses.–  AODKickOffAgenda&ProjectCharterdevelopment–  Outcomefocussedrepor%ngandbenefitscontrolprocesses–  EZPMOtoolsforplanning,projectmanagementandrepor%ng

5….accessourhowtoguidesandtoolsbybecomingaODNmember?

BuildingTeamSkillsAs part of the ODN commitment to ‘work ourselves out of assignments by design’a_er helping develop further the Client team capabili%es in delivering changesuccessfully,ODNMembersshareourexperienceinusingdevelopmentofanumberof industrystandardchangetools–seeAODTool2.4 formoredetail–byassessingthebenefitsofusinganumberof“our”toolkitelements:

2.4.1 KublerRossChangeCurve2.4.2TheEmo%onalCycleofChange 2.4.3ChangeReadinessAssessment2.4.4 ChangeAnalyser(basedonKoDer)2.4.5 StakeholderManagementNeedsandWantsAnalysis2.4.6 AODChangeEqua%on2.4.7 AODCommsStyleAnalyser2.4.8 RichPictureforSMEs2.4.9 AODTransforma%onMap

6….accessourhowtoguidesandtoolsbybecomingaODNmember?

CanAOD’sStar%ngSmarterToolkitshelpyoudeliverchange

beDer?Steve Dickie

07725 070753

steve.dickie@outcomedeliverynetwork.com

www.outcomedeliverynetwork.com