The humble text has leapt from itssimple, peer-to-peer communicationbeginnings, right into the hub of thebusiness world. Organisations haverealised that text messaging is a greatway to reach customers … and if theyopt for Premium Text MessagingServices, they can generate revenue as well.ProcessFlows have been customising

behind-the-scenes SMS solutions forbusiness users for over ten yearsenabling:� Premium Text Messaging Services forrevenue-generating marketing

campaigns, interactive voting duringTV shows, competition entries, etc

� The receipt of charitable donations viatext

� SMS patient appointment reminderand confirmation services

� Automated truancy alerts for schools� Alerts for the hard of hearing� Text voting� Alerts such as Weather Warnings andSporting Results

� Subscription Services that enable theregular download of web contentAnd many more… the possibilities are

endless.

Insurance Quotes now available by SMSAs well as being able to source a rangeof quotes in one go from any webenabled device, Confused.comcustomers can now opt to receive a carinsurance quote via SMS, by usingConfused.com’s text message carinsurance quote service – QuickQuote.QuickQuote is quicker than an online

enquiry… and quite handy if you are outand about car shopping and need toknow instantly what the insurance islikely to cost on a particular vehicle,before you make any final decision.

0Our SMS solutions are driving customersto Confused.com

Price comparison sites have transformed the way consumers shop for insurance. Buying carinsurance used to be a real chore for motorists. Confused.com changed that ten years ago, when they launched the first online car insurance quote comparison service.

0 CASE STUDY: Confused.com

As long as they have previouslyregistered their mobile phone numberand details with Confused.com, userssimply text the registration number of thecar they want a quote on to Confused on66800 and in a matter of seconds acompetitive car insurance quote will bedelivered to their mobile phone.

Driven by ProcessFlows Premium TextMessage ServicesQuickQuote is driven by our PremiumText Message Services (PTMS) – hosted,customised, behind-the-scenes SMSsolutions.PTMS was developed to meet the

needs of large organisations, likeConfused.com, who want to leverage thepopularity of text to market, engagebi-directionally with an extensive

audience in real-time and generaterevenues along the way. The services arecapable of handling variable and largemessaging volumes, are fully compliantwith all data protection andcommunications regulations and havethe reliability of seamless back-up.Confused.com opted for a premium,

revenue generating shortcode textnumber for QuickQuote – the servicecharges are in addition to standardmessaging charges.SMS premium shortcode numbers are

an excellent medium for increasingbusiness revenue. Because they are amaximum of 6 digits, they are quick forusers to key in, so are more likely to beused and therefore have a better chanceof success.

Payment choice and full supportConfused.com rent their shortcodes from ProcessFlows. They can choose topurchase their messages as prepaidbundles or receive a monthly invoice.All ProcessFlows’ Premium Text

Messaging Services come withcomprehensive ‘insurance’, whichincludes 24/7 full system support andmaintenance from the ProcessFlows’in-house, Winchester based services andhelpdesk team.

Text successSince its launch, thousands ofConfused.com customers have usedQuickQuote and consumer feedback hasbeen very positive about the ease andspeed of the service.

0 CASE STUDY: Confused.com

For more information, please email sales@processflows.co.uk or contact ProcessFlows, Sheridan House, 40-43 Jewry Street, Winchester, Hants. SO23 8RY.Tel: 01962 835053 Fax: 01962 835100 www.processflows.co.uk

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