Structural Inconsistencies in Panchayat Raj Institutions ...
Our Mission The guiding, making and serving of 4000 owners …€¦ · · 2016-09-16improve the...
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August 2016 1 Khandan Volume : 01 • Issue : 05 • July-August 2016 Dr. Vithal Kamat Chairman, Kamat Group Vikram Kamat Director, Kamat Group Slow And Steady Towards The Goal Our Mission The guiding, making and serving of 4000 owners into hospitality business to success through Kamats in the next 10 years and increase the number of outlets from 57 to 4000. Dear Kamat Khandaan members, We can acquire a lot of knowledge through reading or under someone’s training but talent, skill and hardwork are our own assets that prove to be pivotal in the success of any service industry. It requires the 3 D’s - Determination, Dedication and Discipline that can together help us create our own destiny. This Indepen- dence Day, let us commit to give our customers, the freedom to choose and have their favourite good quality food in the best and hygienic environment of the Kamat outlets. Thank you. Dear Kamat Khandaan members, We have been on quite a journey leading towards the growth of the Kamats family. Welcoming new ideas, streamlining the entire process of execution and ensur- ing that nothing but the best reaches our customers has been the true spirit of this Khandaan family. May we continue to stand true to the faith and trust, our customers have on us and provide them with the exceptional quality and service that Kamats is known for. Thank you. “Please send in your articles, photos, your ‘daily life at the outlet’, suggestions and feedback to [email protected] Greetings to all Khandaan members. These last few months continue to be very exciting with a whole host of activities that are yielding huge results. Khandan July- August 2016 Welcome Mr. Lowell Farkas The BIG announcement’s being graced by a visit from Mr. Lowell Farkas from United States of America. He has headed the Panera chain which boasts of over 4000 outlets in the USA. He is working with the brand to not just improve the business in India but also helps in focusing on it going international. dining experience at every outlet. Due to harsh climate and heavy rains, we had to cancel our trip to the outlets in Pune region but we are confident of visiting them during his next trip to India. Although he was on a very short trip and it had already been hectic for him, we managed to visit the Mumbai outlets and few of Gujarat outlets with him. The staff at these places were very cooperative and ensured that we got the best Mr. Farkas at our Monthly Management Review I invited Mr. Farkas to attend our Monthly Management Review and he was kind to oblige. A lot of important issues and queries related to business and manage- ment were discussed and he too shared his expertise and insights on the queries raised from the entire team. We are grate- ful to Mr. Lowell Farkas for sharing his precious time and vast knowledge with all of us. The Winning Team
Transcript of Our Mission The guiding, making and serving of 4000 owners …€¦ · · 2016-09-16improve the...
August 2016 1
KhandanVolume : 01 • Issue : 05 • July-August 2016
Dr. Vithal KamatChairman, Kamat Group
Vikram KamatDirector, Kamat Group
Slow And Steady Towards The Goal
Our MissionThe guiding, making and serving of 4000 ownersinto hospitality business to success throughKamats in the next 10 years and increase the number of outlets from 57 to 4000.
Dear Kamat Khandaan members, We can acquire a lot of knowledge through reading or under someone’s training but talent, skill and hardwork are our own assets that prove to be pivotal in the success of any service industry. It requires the 3 D’s - Determination, Dedication and Discipline that can together help us create our own destiny. This Indepen-dence Day, let us commit to give our customers, the freedom to choose and have their favourite good quality food in the best and hygienic environment of the Kamat outlets. Thank you.
Dear Kamat Khandaan members, We have been on quite a journey leading towards the growth of the Kamats family. Welcoming new ideas, streamlining the entire process of execution and ensur-ing that nothing but the best reaches our customers has been the true spirit of this Khandaan family. May we continue to stand true to the faith and trust, our customers have on us and provide them with the exceptional quality and service that Kamats is known for. Thank you.
Dear Kamat Khandaan members, We have been on quite a journey leading towards the growth of the Kamats family. Welcoming new ideas, streamlining the entire process of execution and ensur-ing that nothing but the best reaches our customers has been the true spirit of this Khandaan family. May we continue to stand true to the faith and trust, our customers have on us and provide them with the exceptional
“Please send in your articles, photos, your ‘daily life at the outlet’, suggestions and feedback to [email protected]
Greetings to all Khandaan members. These last few months continue to be very exciting with a whole host of activities that are yielding huge results.
Khandan
July- August 2016
Welcome Mr. Lowell Farkas The BIG announcement’s being graced by a visit from Mr. Lowell Farkas from United States of America. He has headed the Panera chain which boasts of over 4000 outlets in the USA. He is working with the brand to not just improve the business in India but also helps in focusing on it going international.
dining experience at every outlet. Due to harsh climate and heavy rains, we had to cancel our trip to the outlets in Pune region but we are confident of visiting them during his next trip to India.
Although he was on a very short trip and it had already been hectic for him, we managed to visit the Mumbai outlets and few of Gujarat outlets with him. The staff at these places were very cooperative and ensured that we got the best
Mr. Farkas at our Monthly Management ReviewI invited Mr. Farkas to attend our Monthly Management Review and he was kind to oblige. A lot of important issues and queries related to business and manage-ment were discussed and he too shared his expertise and insights on the queries raised from the entire team. We are grate-ful to Mr. Lowell Farkas for sharing his precious time and vast knowledge with all of us.
The Winning Team
August 2016 2
Welcome to our New Team Members
Introducing Chocolate Thick Shake
“Please send in your articles, photos, your ‘daily life at the outlet’, suggestions and feedback to [email protected]
Khandan
I take this opportunity to welcome on board Mr. Chaitanya Brahmbhatt who will be looking into and heading the Gujarat state cluster. He has been a part of the Kamat Khandaan for over 3 years now and was heading the Ankleshwar unit successfully. I congratulate him on behalf of the entire company and wish him all the success in the new responsibilities bestowed upon him.
Based on the interactions with the Food committee, we also completed the introduction of the Chocolate Thick Shake. It will help plug the gap for Dessert items that we have in the menu. Roll out has been done at select outlets and food committee members outlets as a start. We hope that this becomes a hit among the customers as well.
Centralized One Stop Delivery LogisticsAn update on what I had spoken about in the last newsletter. After lot of hard work and dedicated effort, Ketan with the help and support of Satish, Abhijit, Kishore, Subhendu, Vicky and all of our dear Khandaan members has started the roll out of the centralized One Stop Delivery logistics. Achieving this herculean task wasn’t easy since both systems ran parallel for a while. I think the units still need to get disciplined about ordering in time so that they order in time to catch the truck which leaves as per the designated dates per month. But things are going good and many units have already started getting the benefits of the single central delivery.
Chef. Raju has also taken a new initiative to strengthen the entire Food team. He has added Ms. Smitha Pethe as the new Food expert in the team. Ms. Pethe has a background of Food Technology and has been a part of SM Foods (of Peppy Fame). She will be responsible of strengthening the entire quality check process of all the foods and has already begun working with us.
There were concerns regarding the inconsistencies in the taste of our filter coffee but it will now be consistent along with the tea. The entire system has also been revised to boost the profits and per cup cost has been brought down drastically as well. This is made possi-ble due to the reduced purchase cost of the Tea and Filter Coffee. So enjoy premium quality, famous Wagh Bakri chai, and Kamats Filter coffee at all outlets with the same great taste that will add profits in your pocket!!
On a Lighter NoteOn the point of Filter Coffee let me share with you a small incident. The coffee machine and the coffee was kept in my office during the trial of the machine. As a result of this, Me and Nishikant had grown quite addicted to the coffee. One day my wife Vidhi visited us at the office with my son Vyom. Vyom as usual, was enjoying himself in the office. I proudly told Vidhi, “Try this superb Filter Coffee, you’ll love it!” and so we ordered for the coffee. I eagerly waited for my wife to sip it. I wanted the pride of having introduced this excellent product in Kamats. I waited as she sipped. Waiting to hear here “WOW, this is great” instead I hear “Its ok, nothing that great” I said “what do you mean not that great?” I sipped it for myself and realized, she was right. Something was different, it was not as great as it normally is. I immediately went out of my cabin to Nishikant who looked at me and enquired “Sir, kuch problem hai, normal jaisa nahi bana?” I nodded and so we rushed to the machine.On enquiry we found that the team who was filling the machine was experimenting by using only 50 percent coffee powder, which was making it very milky and diluted. Satisfied we had found the problem. We rectified and then ordered a fresh 2 cups. Now I proudly had my wife taste it only to hear music to my ears when she said “Wow! This is great.”My satisfaction of hearing appreciation from my wife, can be your satisfaction of hearing not just from your wife, but every customer of your outlet. Thanks to our amazing Kamats Filter Coffee. Enjoy!
Mr. Lowell Farkas and Mr. Vikram Kamat giving reward to Mr. Satish Kulkarni
(from right) Mr. Kishore Salunke, Mr. Abhijeet ChavanMr. Lowell Farkas and Mr. Nishikant Bamugade
August 2016 3 “Please send in your articles, photos, your ‘daily life at the outlet’, suggestions and feedback to [email protected]
Khandan
The Kamat Group announces the appointment of Master Franchise for South Gujarat Region & Master Franchise for Nashik, Maharashtra for Restaurant chain Kamats - Original Family Restaurants.
Kamat Group has granted the exclusive Master Franchise for the South Gujarat Territory operated by Mr. Mrunal Bijotkar & Mr. Mayank Parikh and Nashik Territory operated by Mr. Sunil Rathi & Mr. Sitaram Raut.
Master Franchisee Appointment
This was finalized on the basis of their assurances to Quality, Hygiene and Quick Service while also focusing on the excellent and tasty food that Kamats restaurants are famous for.
Speaking on the occasion, Mr. Vikram Kamat said “South Indian vegetarian food is the preferred choice among customers. Studies have shown that more than 74% of people in India prefer it over other items in the menu. The association of this National brand with the Local expertise definitely a winning combination.” As per multiple studies and reports including the restaurant associations NRAI, South Indian is the leading category in restaurants.South Gujarat Master Franchisee and Nashik Master Franchisee both were excited on this grand occasion and said “It’s an honor for us to be associated with a group having over 84 units, which has been pioneer in the restaurant space. We are confident we can add over 30 units, our territory, while offering people hot, healthy and hygienic south Indian foods like Dosa, Vidli, Vithal Vada and so many tasty items. They also have very easy systems requiring practically minimal manpower and their training centre is a huge advantage where they create their own manpower. Overall this will be very useful for franchisees looking to get into this business as everything come ready made and they only need to assemble the things at the outlet.”
For Franchise, Please Contact: 1. South Gujarat Master Franchisee Contact : Mr. Mrunal Bijotkar : +91-7046657700 or Email : [email protected]. Nashik Master Franchise Contact : Mr. Sunil Rathi : +91-9881407524 & Mr. Sitaram Raut : +91-9860466161 Or Email: [email protected]
Mr. Sitaram Raut, Dr. Kamat &Mr. Sunil Rathi
Dr. Kamat & Mr. Mrunal Bijotkar
A Smart Financial MoveThe essence of good business lies in the effective management of funds. The views of the finance team of Kamat Khandaan coincide with this philosophy. We believe that it is extremely important to have a good internal control system to ensure efficient flow of funds. One effective internal control method is depositing the money in the bank on regular basis.This practice not only discourages employees from committing fraud and theft, but also keeps the management updated about the cash and the sales position. Also, the greater the amount of cash in hand, the higher will be the chances of human errors. This will ultimately increase the risk of losses.An operational advantage of depositing the sales money into the bank is that the company will then practice trading on credit basis, thereby maintaining a balance in the working capital. Let us all work towards a better business by ensuring timely deposits.
August 2016 4 “Please send in your articles, photos, your ‘daily life at the outlet’, suggestions and feedback to [email protected]
Khandan
Welcome Mr. Yadav
New Outlet OpeningsNew Outlet Openings at Mulshi and Indapur
VVIP Celebrity Visit
Mr. Sadanand Yadav Purchase Manager at H.O.
Shri. Raj Thackrey at Yavat 1 Outlet
Mulshi Outlet Mulshi Outlet Owner Mr. Sudhir Shedage
Indapur Outlet Owner Mr. Rokade
Indapur Outlet
