Our JourneyTo Zero HarmIllawarra Retirement Trust

November 2013

Caption

Diversity of safety culture / expectations

>$1,500,000,000 sales>10,000 employees>1,000 contract sites>100 offices

Behaviour - Definition

“What we do OR What we don’t do” -

Organisationally

Managerially / Supervisory

Individually

Business Imperatives

Cost Quality

Delays Equipment Reliability

Customers Safety

First of the Equals

Incident - Definition

An Unplanned Event that results in or could have resulted in:

An injury

Damage to product and / or equipment

Loss of product

A delay or other loss that impacts on the customer

….a negative

Proposition

Working unsafely - is inefficient!

Incident Probability

FatalitySlips due to moisture, falls, rolls and hits the back of his skull and dies.1

Lost TimeSlips due to moisture, falls, breaks his arm30

Medical Treatment

Slips due to moisture, falls and sprains his ankle

First Aid Near Miss 3,000

Slips whilst climbing on the truck, bruises his leg on the framework

30,000 Unsafe Acts & Conditions

Person climbs onto a truck rather than using correct height access equipment

300

To be a leading provider of Staffing,

Maintenance and Facilities Management

“without injury”

Our Culture Designing our Future

Stories Symbols

Rituals &Routines

PowerStructures

ControlSystems

OrganisationalStructures

Our Culture Designing our Future

To be a leading provider

of Staffing, Maintenance and Facilities

Management “without injury”

Our Culture Designing our Future

Beliefs

Caption

Working safely is a condition of employment

Employee involvement is essential

All injuries are preventable

I will get the level of safety I demonstrate I want

Programmed has established thirteen (13) Critical Risk Stanadrds

From these Critical Risks we have 13 Life Saving Rules that we must all comly with if these risks are to be controlled. These are:

Life Saving Rules

Risk Area Personal Responsibility

Heights I will always use fall prevention techniques where there is a risk of falling

Contractors I will validate and ensure contractors uphold the same standards for health and safety

Asbestos I can only work with asbestos under approved and exceptional circumstances

Emergency Response I will always know what I need to do in the event of an emergency

Safety Conversations I talk about safety and Zero Harm at work and at home

Vehicles I know my vehicle is safe and I will drive defensively

Life Saving Rules (continued)

Risk Area Personal Responsibility

Risk Assessment and Job Planning

I know what can go wrong on every job and have done what I need to do to stop it happening

Tools and Equipment I will only use the correct tools for the job and will inspect them to ensure they are safe to use

Isolation Before starting work I will ensure all energy sources have been isolated and de-energised

Housekeeping I will ensure that good housekeeping practices are maintained to minimise the risk of injury

Manual HandlingI will assess manual handling risks and where possible use mechanical aids or seek assistance prior to performing manual handling tasks

HSE Reviews I participate in regular HSE review meetings (For example, Toolbox Talks, Pre-Start meetings, HSE Committee meetings)

Training & Competency

I commit to not operating equipment I am not trained for and will speak up if requested to perform a task I am not competent to do

A couple of Zero Harm questions -

What work are you doing?

What could go wrong and How could you or anyone else be hurt doing that ?

What needs to be done to make sure that doesn’t happen?

Where do you think the next injury will occur in this business / site / operation….?

LTIFR YTD

Safety excellence is a discipline

OPERATIONAL DISCIPLINE

OPERATIONAL EXCELLENCE

DO IT RIGHT

EVERYONE

EVERY TIME

Opportunities and thoughts -

People engagement & Operational discipline

We can contract out the Work NOT the Risk

Thank you