Age Friendly Communities Workshop [Council Logo can be added here]
Our friendly Customer Service team are here to to Royal ...
Transcript of Our friendly Customer Service team are here to to Royal ...
FREE KIDDY CARSKiddy Cars make it easy and fun to shop with the kids and are available to hire for free from Customer Service on level 1.
PLAYWORLDPlayworld is a free kids soft play area designed to let the little ones let off some steam! Playworld is located in the Food Court.
PARENTS ROOMOur fully equipped parents room provides easily accessible and pleasant facilities within which to change or feed your child. Our Parents Room is situated in the Food Court.
ACCESSIBLE SHOPPINGAccessible parking bays are located on levels 4 and 6 of Royal Victoria Place Car Park.
Wheelchairs and scooters are available for hire from Shopmobility located on level 1 opposite Next. Accessible toilets are located at several locations within the centre.
An induction loop is provided at Customer Service on level 1 for the benefit
of hearing aid users.
Royal Victoria Place Car Park is a Park Mark approved car parking facility.
Royal Victoria Placeis a Child Safe Zone.
Royal Victoria Place is a non smoking shopping environment.CCTV images are being recorded in Royal Victoria Placefor the purposes of crime prevention and customer safety.
TICKLE YOURTASTE BUDS!Royal Victoria Place offers a choice of places to eat and relax. Whether you’re looking for a coffee and delicious pastry, a healthy salad or a meal to treat the family, you’ll find it all on the menu here at Royal Victoria Place.
FREE WI-FIWhenever you pay a visit to Royal Victoria Place, you can now surf the internet for free. Simply log on to our free Wi-Fi service from your laptop, tablet or phone and follow the on-screen instructions. If you need a hand logging on visit Customer Service and they will be happy to assist.
BY CAR:Tunbridge Wells is accessible via the A21 from the North, atjunction 5 of the M25 and from the South as far as Hastings.From the East the main routes are the A262 and A26 andfrom the West, the A264.
BY TRAIN:Tunbridge Wells Train Station is well served by rail services. Leave the station from the Mount Pleasant exit and a fiveminute walk up the hill will take you to Royal Victoria Place.
BY BUS:There are a number of bus services into Tunbridge Wells fromChatham, Maidstone, Brighton, Gatwick, Edenbridge, Hastings,Heathfield, Benenden and Oxted. For further information andbus timetables, please contact either Arriva on 0871 200 2233or Stagecoach on 0870 243 3711.
TUNBRIDGEWELLS
J5M25
A21
A26
A26
A264
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ROYALVICTORIAPLACE
VICTORIA ROAD
CAMDEN
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MONSON ROAD
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CALVERLEY ROAD
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CUSTOMER SERVICELocated on level 1Telephone: 01892 506666E: [email protected]: royalvictoriaplace.com
CENTRE MANAGEMENT300 Royal Victoria PlaceTunbridge WellsKent TN1 2SSTelephone: 01892 514141
02/20
THE PERFECT GIFT IDEA!The Royal Victoria Place Gift Cardmakes the perfect gift for alloccasions. Find out more at Customer Service on level 1 oronline at royalvictoriaplace.com
Monday 9.00am - 6.00pmTuesday 9.00am - 6.00pmWednesday 9.00am - 6.00pmThursday 9.00am - 8.00pmFriday 9.00am - 6.00pmSaturday 9.00am - 6.00pmSunday 10.30am - 4.30pmBank Holidays 10.00am - 5.00pm†Individual store opening hours may vary.
†Except Good Friday and Boxing Day. Christmas shopping hours may vary, please check royalvictoriaplace.com
Central Market operates outside of standard centre opening hours.
Our friendly Customer Service team are here to help make sure your visit to Royal Victoria Place is the best it can be. Customer Service is conveniently located on level 1.
CENTRALMARKETNOWOPEN
Find all your favourite shopsand places to eat and relax
Customer Service& Kiddy Cars
Escalators
Stairs
Lifts
Toilets
Parent & Baby Room
Accessible Toilet
Shopmobility
Telephones
Cash Machine
Entrance
Access to Car Parking
Car Parking
Free WiFi
Family Friendly
Kids’ Soft Play Area
Car Valet Service Car Park Level 3
FC1
FC2
FC3
FC4
FC5
FC6
MEADOW ROAD
MEADOWROAD
FOOCOURT
TERRACE
FC7
FC9FC8
101101a 103
161
159
157156
155
104 105
K1
154152
151 150
FENWICK
106 110
K5 K6
113
149 148
114 115
145 137
117
132
CM13
CM12
CM11
133
K10
120
123
126
128
129
131
CM3
CM1
CM2
MARKS &SPENCER
142
MEADOW ROADCAR PARK
BOOTS
TOPS
HO
P /
TOPM
AN
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143
141139
138
140CM10
CM9
CM4CM5
CM6CM7
CM8
FC10
MS1
WH SMITH
PURE GYM
MARKETSQUARE
FOODCOURT
CALVERLEYROAD
PRECINCT
CAMDENROAD
CEN
TRA
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AR
KET
K2 K3 K4
K11
FOODCOURT
TERRACE
K7 K8 K9
FOODCOURT
MARKETSQUARE
CALVERLEYROAD
PRECINCT
208
WH SMITH
209
210 213 214 216 217 218 219 221 222 223
226
229
232236
237
239243145247249 248250251252
253155
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256133
K14
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101
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K12257
258
259
260
261
262
MARKS &SPENCER
FENWICK
BO
OTS
FIVEWAYS
K13
K15
ManagementSuite and Kent Adult Education Centre located on car park level 8
Directory Key:
1 Level 1 Mall FC Food Court 2 Level 2 Mall K Mall Kiosk CM Central Market MS Market Square
CAR PARK LEVEL 5 & 6DIRECTLY ACCESSES LEVEL 2 SHOPS
STORE LEVEL SHOPDEPARTMENT STORESBoots 1,2 155 Fenwick 1,2 101 Marks & Spencer 1,2 133 WH Smith 1,2 120
ACCESSORIESAccessorize 1 149 Ali Tri Fashion 1 K11Claire’s 2 217
CARDS & STATIONERYClintons 1 114Paperchase 2 221Smiggle 2 259
CAFÉS AND RESTAURANTSCaffé Nero 2 200 Fenwick Terrace Restaurant 2 101 Krispy Kreme 2 K15M&S Café 2 133 Taste Wells 2 236
CONFECTIONERYHotel Chocolat 2 257
FASHION - CHILDRENSWEARGAP Kids 1 105
FASHION - LADIESWEARAnn Summers 1 104 Hobbs 1 139 Monsoon 1 150 Oliver Bonas 2 250Topshop 1 152
FASHION - MENSWEARTopman 1 152
FASHION - MIXEDCrew Clothing Company 2 246French Connection 2 219 GAP 1 106 Gas Station 2 255 Next 1 123 Superdry 1 103 Topshop/Topman 1 152 Trespass 1 113USC 2 206
FOOD AND DRINKBird & Blend Tea Co. 2 260 Marks & Spencer Foodhall 1 133
FOOD COURT/TAKE AWAYAuntie Anne’s Pretzel Bar 1 K8McDonalds FC 7Subway FC 9
FOOTWEAROffice 2 252
GIFTS, ARTS AND CRAFTSMenkind 2 213Mrs Florist 2 K12
HAIRDRESSERSBuzz Barbers 1 144LA Hair 1 143
HEALTH, BEAUTY & WELLBEINGBoots 1 155Calista Beauty 1 126 & K6L’Occitane 2 253London Nail Company 1 140Lush 2 262
STORE LEVEL SHOPHEALTH, BEAUTY & WELLBEINGMAC Cosmetics 1 101aPure Gym MS 1The Body Shop 1 151The Perfume Shop 2 258
HOMEWARESCollingwood & Batchellor 2 232Oliver Bonas 2 250Wilko 1 110
JEWELLERYBurrells Jewellers 2 210Claybrooks Jewellers 2 202Ernest Jones 2 243Pandora 2 209Swarovski 2 204Toulson Jones Jewellers 2 239
LEISURE AND ENTERTAINMENTiStore 2 251HMV 2 216Sky 1 K7
MOBILE PHONES3 2 208Carphone Warehouse 2 218Mobile Bitz 1 K3Mobile Booth 2 256O2 1 148U-Fone 1 138
OPTICIANSBoots Opticians 2 155
SERVICESCustomer Service & Kiddy Cars 1 128Eurochange 2 203Future Store 1 161Parent & Baby Room FCPlayworld FCRoss Watch Repairs 1 K4Shopmobility 1Timpson 2 261Tunbridge Wells Library and Museum 1 157/159
SPORTS AND OUTDOOR LEISUREJD Sports 1 117Sports Direct 2 229Trespass 1 113
TOYSKids Stuff 2 223Menkind 2 213
CAR PARK LEVEL 3 & 4DIRECTLY ACCESSES LEVEL 1 SHOPS
Farmers Market every 2nd and 4th Saturday of themonth between9am and 3pm
Pizzeria 1 CM1Bliss bowls, Bagels & Cookie Dough 1 CM2 Wine and Cheese Cellar 1 CM3Frankie and Fries 1 CM4Rolling on Ice 1 CM5Coffee Shop & Chocolaterie 1 CM6Bar & Beer 1 CM7Waffles, Pancakes and Juices 1 CM8The Argentinian Grill 1 CM9Marlowe’s Burgers 1 CM10Wok and Sushi 1 CM11Hot Dogs 1 CM12
Central Market operates outside of standard centre opening hours. For further information visit centralmarketgroup.co.uk