Our County’s
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Transcript of Our County’s
Our County’s mission is to deliver exceptional services so Santa
Barbara County’s communities can enjoy a safe,
healthy and prosperous life.
Our vision: employees empowered to deliver exceptional public services.
We value Trust and Ethics, Customer Focus and Excep- tional Public Service, Accountability and Professionalism
and Innovation.
MISSION
FOUR CORE PRINCIPLES OF COUNTY OF SANTA BARBARA HUMAN RESOURCES
ORGANIZATIONAL AND TALENT DEVELOPMENT DIVISION 4
OTD’S CORE SERVICES
HYBRID LEARNING DELIVERY MODE
COSB’S LEARNING PROGRAMS 9
OTD TEAM 10
Learn how to navigate the Learning Catalog and Learning Schedule. Watch tutorial here
Hi and welcome to the County’s 2020-2022 Employee Learning Catalog!
Creating a learning culture is one way we can ensure we achieve the County’s mission. Developing your careers is both an investment in your and the County’s future. I hope in the following pages you will find something that inspires you and ignites your curiosity to keep learning and growing.
May you enjoy the charting of your career within the County, and may you let this learning catalog be your starting point. I hope you join our efforts to build a learning County culture and become a champion for your own personal and professional development and for the develop- ment of those around you. A favorite Chinese proverb of mine is: “Learn- ing is a treasure that will follow its owner everywhere.” Start building your treasure trove today!
Happy Learning! Maria Elena De Guevara
WELCOME
COUNTY HUMAN RESOURCES DIRECTOR
A vital component to making Santa Barbara County a great place to work is to ensure that employees at every level have ample opportunity to pursue personal and professional growth through a variety of ave- nues. This Learning Catalog was developed in partnership with county departments to cultivate a learning culture that empowers employees, improves systems, transforms culture, and builds a skilled workforce.
County employees have access to a host of learning resources, from online and in-person classes to books, a podcast, and more. So, engage with your County family, take the next steps towards your career growth, perform your job at the highest level, and celebrate your achievements. Consider this: “Progress lies not in enhancing what is, but in advancing toward what will be.” –Kahlil Gibran
Enjoy the adventure of Learning! Dr. Leonie H. Mattison, Ed.D., MBA
ORGANIZATIONAL & TALENT DEVELOPMENT DIVISION CHIEF
CULTIVATING A LEARNING CULTURE
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2
The mission of the County of Santa Barbara’s Human Resources department (CHRD) is to promote a County culture where our em- ployees can do their best work, so our community can live its best life.
OUR HR VISION STATEMENT
Vibrant County Inspired People
COUNTY HR DIVISIONS
County HR serves 4,500-ish employees dispersed across twen- ty-two departments in both North and South counties. CHR is led by Maria Elena De Guevara, HR Director and is comprised of the following divisions:
COUNTY HUMAN RESOURCES DEPARTMENT
FOUR CORE PRINCIPLES OF COUNTY OF SANTA BARBARA HUMAN RESOURCES
We are Here for Our Employees: We are passionate about providing outstanding benefits, ongoing professional development and resources.
We Do the Right Thing: We conduct ourselves with honesty, integrity and professionalism to earn and retain trust.
We Drive Communication: We listen to understand, ask questions, then respond accurately and promptly.
We Honor Diversity: We embrace people of diverse perspectives and backgrounds because they are essential to inclusion and innovation.
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4
The Organizational and Talent Development (OTD) division of County Human Resources’ mission is to cultivate a sustainable learning culture. This is accomplished through various methods, including an array of high-quality training and leadership development, tools, seminars, special services, and workshops. In these pages, you will find a listing of training topics, course descriptions, learning goals, locations, and more.
ORGANIZATIONAL AND TALENT DEVELOPMENT DIVISION
We equip, empower, and inspire our employees to provide exceptional public service by offering high-quality training and leadership development for County employees at all levels.
Click on any of our services to contact our OTD staff.
OTD’S CORE SERVICES
Leadership Coaching &
EMPLOYEES’ UNIVERSITY
County Human Resources, in partnership with Cal State Northridge, received accreditation from the Western Association of Schools and Colleges WASC for the County’s Employees’ Universi- ty (EU). With this accreditation employees can complete a Master of Public Administration (MPA) in Public Sector Management and Leadership on site at the Employee’s University or pursue a Master’s in Public Health or finish their Bachelor’s degree in Public Sector Management, available online. Please click on CSUN’ degree programs to learn more.
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6
Organizational culture is the sum total of both formal and informal values and beliefs that influence how people be- have and work each day. Given the transformational nature of Renew ‘22, the Renew ‘22 Executive Team determined that, in addition to the core values established in 2017, a critical set of skills, abilities or behaviors were needed to help the organization navigate the culture change needed and produce the results envisioned.
COSB’s transformative behaviors are designed to ensure that individuals build the skills necessary to enhance the or- ganization’s capacity to proactively address issues and the transformation envisioned with Renew ’22 is sustainable.
COSB TRANSFORMATIVE BEHAVIORS
As you engage with this learning tool, you will find the cur- riculum reinforces the County’s transformative behaviors, which are embedded in our coursework. The transformative behaviors apply to all COSB employees and are aligned with the mission, vision, and values of the County.
6
7
Whether you want to orient yourself to the County’s culture, understand policies, learn new skills or enhance your knowledge, our learning topics are designed to help you attain your goals. Our knowledgeable instructors and engaging presenters provide learners with tools to optimize work- force performance, engagement and productivity.
• Our faculty consist of 60% County employees from internal departments who serve as instruc- tors through our new Subject Matter Expert program. • 40% external consultants are contracted through new and established partnerships with UCSB, SBCC, nonprofits, public agencies, retirees, veterans and private sector.
ABOUT THIS LEARNING CATALOG
The OTD division offers customized and hybrid training modalities, talent development tools, and spe- cial services using the following five course delivery modes:
HYBRID LEARNING DELIVERY MODE
Combined in-class instruction and flexible online activities.
Interactive and on-demand learning takes place online through the use of a learning management system (LMS) such as Skill- soft and TargetSolutions.
Fully online learning is delivered in the virtual classroom setting with a live instructor.
Guided online learning via partner institution which engages learners with independent, active learning.
Blended Learning
Distance Learning
8
To ensure alignment with the Renew 22 “Retention” goal to build the next generation of leaders, OTD will measure performance in the following areas:
OTD’S METRICS OF SUCCESS FY20/21
DEVELOP
INNOVATE
Achieve 80% engagement and retention of new employees during their first 5 years of county employ- ment
Develop 30% of managers through participation in a leadership develop- ment program (countywide or de- partment sponsored)
Train 225 County employees in PEAK Process Improvement meth- ods and achieve two times the pro- gram cost in savings
9
For more information regarding available courses and registration, please click on the learning programs below. Learn how to navigate the Learning Catalog and Learning Schedule. Watch tutorial here
Philosophy: Cultivate a Sustainable Learning Culture
Lilla Smith, Organizational and Talent Development Analyst [email protected]
Diana de Muranaka, Organizational and Talent Development Assistant [email protected]
OTD TEAM
10
WELCOME
COUNTY HUMAN RESOURCES DEPARTMENT
FOUR CORE PRINCIPLES OF COUNTY OF SANTA BARBARA HUMAN RESOURCES
ORGANIZATIONAL AND TALENT DEVELOPMENT DIVISION
OTD’S CORE SERVICES
COSB’S LEARNING PROGRAMS
Disaster Service Worker:
healthy and prosperous life.
Our vision: employees empowered to deliver exceptional public services.
We value Trust and Ethics, Customer Focus and Excep- tional Public Service, Accountability and Professionalism
and Innovation.
MISSION
FOUR CORE PRINCIPLES OF COUNTY OF SANTA BARBARA HUMAN RESOURCES
ORGANIZATIONAL AND TALENT DEVELOPMENT DIVISION 4
OTD’S CORE SERVICES
HYBRID LEARNING DELIVERY MODE
COSB’S LEARNING PROGRAMS 9
OTD TEAM 10
Learn how to navigate the Learning Catalog and Learning Schedule. Watch tutorial here
Hi and welcome to the County’s 2020-2022 Employee Learning Catalog!
Creating a learning culture is one way we can ensure we achieve the County’s mission. Developing your careers is both an investment in your and the County’s future. I hope in the following pages you will find something that inspires you and ignites your curiosity to keep learning and growing.
May you enjoy the charting of your career within the County, and may you let this learning catalog be your starting point. I hope you join our efforts to build a learning County culture and become a champion for your own personal and professional development and for the develop- ment of those around you. A favorite Chinese proverb of mine is: “Learn- ing is a treasure that will follow its owner everywhere.” Start building your treasure trove today!
Happy Learning! Maria Elena De Guevara
WELCOME
COUNTY HUMAN RESOURCES DIRECTOR
A vital component to making Santa Barbara County a great place to work is to ensure that employees at every level have ample opportunity to pursue personal and professional growth through a variety of ave- nues. This Learning Catalog was developed in partnership with county departments to cultivate a learning culture that empowers employees, improves systems, transforms culture, and builds a skilled workforce.
County employees have access to a host of learning resources, from online and in-person classes to books, a podcast, and more. So, engage with your County family, take the next steps towards your career growth, perform your job at the highest level, and celebrate your achievements. Consider this: “Progress lies not in enhancing what is, but in advancing toward what will be.” –Kahlil Gibran
Enjoy the adventure of Learning! Dr. Leonie H. Mattison, Ed.D., MBA
ORGANIZATIONAL & TALENT DEVELOPMENT DIVISION CHIEF
CULTIVATING A LEARNING CULTURE
1
2
The mission of the County of Santa Barbara’s Human Resources department (CHRD) is to promote a County culture where our em- ployees can do their best work, so our community can live its best life.
OUR HR VISION STATEMENT
Vibrant County Inspired People
COUNTY HR DIVISIONS
County HR serves 4,500-ish employees dispersed across twen- ty-two departments in both North and South counties. CHR is led by Maria Elena De Guevara, HR Director and is comprised of the following divisions:
COUNTY HUMAN RESOURCES DEPARTMENT
FOUR CORE PRINCIPLES OF COUNTY OF SANTA BARBARA HUMAN RESOURCES
We are Here for Our Employees: We are passionate about providing outstanding benefits, ongoing professional development and resources.
We Do the Right Thing: We conduct ourselves with honesty, integrity and professionalism to earn and retain trust.
We Drive Communication: We listen to understand, ask questions, then respond accurately and promptly.
We Honor Diversity: We embrace people of diverse perspectives and backgrounds because they are essential to inclusion and innovation.
3
4
The Organizational and Talent Development (OTD) division of County Human Resources’ mission is to cultivate a sustainable learning culture. This is accomplished through various methods, including an array of high-quality training and leadership development, tools, seminars, special services, and workshops. In these pages, you will find a listing of training topics, course descriptions, learning goals, locations, and more.
ORGANIZATIONAL AND TALENT DEVELOPMENT DIVISION
We equip, empower, and inspire our employees to provide exceptional public service by offering high-quality training and leadership development for County employees at all levels.
Click on any of our services to contact our OTD staff.
OTD’S CORE SERVICES
Leadership Coaching &
EMPLOYEES’ UNIVERSITY
County Human Resources, in partnership with Cal State Northridge, received accreditation from the Western Association of Schools and Colleges WASC for the County’s Employees’ Universi- ty (EU). With this accreditation employees can complete a Master of Public Administration (MPA) in Public Sector Management and Leadership on site at the Employee’s University or pursue a Master’s in Public Health or finish their Bachelor’s degree in Public Sector Management, available online. Please click on CSUN’ degree programs to learn more.
5
6
Organizational culture is the sum total of both formal and informal values and beliefs that influence how people be- have and work each day. Given the transformational nature of Renew ‘22, the Renew ‘22 Executive Team determined that, in addition to the core values established in 2017, a critical set of skills, abilities or behaviors were needed to help the organization navigate the culture change needed and produce the results envisioned.
COSB’s transformative behaviors are designed to ensure that individuals build the skills necessary to enhance the or- ganization’s capacity to proactively address issues and the transformation envisioned with Renew ’22 is sustainable.
COSB TRANSFORMATIVE BEHAVIORS
As you engage with this learning tool, you will find the cur- riculum reinforces the County’s transformative behaviors, which are embedded in our coursework. The transformative behaviors apply to all COSB employees and are aligned with the mission, vision, and values of the County.
6
7
Whether you want to orient yourself to the County’s culture, understand policies, learn new skills or enhance your knowledge, our learning topics are designed to help you attain your goals. Our knowledgeable instructors and engaging presenters provide learners with tools to optimize work- force performance, engagement and productivity.
• Our faculty consist of 60% County employees from internal departments who serve as instruc- tors through our new Subject Matter Expert program. • 40% external consultants are contracted through new and established partnerships with UCSB, SBCC, nonprofits, public agencies, retirees, veterans and private sector.
ABOUT THIS LEARNING CATALOG
The OTD division offers customized and hybrid training modalities, talent development tools, and spe- cial services using the following five course delivery modes:
HYBRID LEARNING DELIVERY MODE
Combined in-class instruction and flexible online activities.
Interactive and on-demand learning takes place online through the use of a learning management system (LMS) such as Skill- soft and TargetSolutions.
Fully online learning is delivered in the virtual classroom setting with a live instructor.
Guided online learning via partner institution which engages learners with independent, active learning.
Blended Learning
Distance Learning
8
To ensure alignment with the Renew 22 “Retention” goal to build the next generation of leaders, OTD will measure performance in the following areas:
OTD’S METRICS OF SUCCESS FY20/21
DEVELOP
INNOVATE
Achieve 80% engagement and retention of new employees during their first 5 years of county employ- ment
Develop 30% of managers through participation in a leadership develop- ment program (countywide or de- partment sponsored)
Train 225 County employees in PEAK Process Improvement meth- ods and achieve two times the pro- gram cost in savings
9
For more information regarding available courses and registration, please click on the learning programs below. Learn how to navigate the Learning Catalog and Learning Schedule. Watch tutorial here
Philosophy: Cultivate a Sustainable Learning Culture
Lilla Smith, Organizational and Talent Development Analyst [email protected]
Diana de Muranaka, Organizational and Talent Development Assistant [email protected]
OTD TEAM
10
WELCOME
COUNTY HUMAN RESOURCES DEPARTMENT
FOUR CORE PRINCIPLES OF COUNTY OF SANTA BARBARA HUMAN RESOURCES
ORGANIZATIONAL AND TALENT DEVELOPMENT DIVISION
OTD’S CORE SERVICES
COSB’S LEARNING PROGRAMS
Disaster Service Worker:
