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Table of Contents Startup & About ..................................................................................................................... 1

Introducing OST2 PST Converter for Microsoft Outlook ............................................................. 1 END-USER LICENSE AGREEMENT (FREE, TRIAL, FULL VERSION) ................................................... 2

System Requirements .......................................................................................................... 4 Installation ......................................................................................................................... 5 Versions of OST2 PST Converter ............................................................................................ 6 Product Activation ............................................................................................................... 6 Features ............................................................................................................................ 7

Working with OST2 PST Converter ............................................................................................ 8 OST Conversion to PST FIle .................................................................................................. 8 Main OST2 PST Converter Dialog and Notification Area Icon ..................................................... 11 Options Window ................................................................................................................. 13

FAQ, Tips & Troubleshooting ................................................................................................... 14 Frequently Asked Questions ................................................................................................. 14 Uninstall ........................................................................................................................... 15

Report Problems, Suggestions ................................................................................................ 15 Other 4Team Software........................................................................................................... 16 Support, Contact Us .............................................................................................................. 17

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STARTUP & ABOUT INTRODUCING OST2 PST CONVERTER FOR MICROSOFT OUTLOOK OST2 PST Converter is a free OST to PST (Microsoft Outlook Personal Storage Table files) conversion software. It is a downloadable PC application that allows you to convert connected Microsoft Exchange .OST files to Outlook .PST files. OST2 Enterprise Edition is a corporate solution which features conversion of OST file that are not connected to Microsoft Exchange server, option to connect converted PST file to Microsoft Outlook and customizing conversion of whole network via configuration file, which allows to convert multiple OST files at a time, set a scheduled conversion at a specific time interval and make the conversion hidden from end users. If you are looking for a software that will convert OST file to PST file format quickly and easy, OST2 is what you need. After couple clicks you will be able to open converted PST file in Outlook. Our OST converter is useful if for some reason Microsoft Exchange data needs to be moved and opened in Outlook. Our free tool is able to do it simply and easily.

We would like to extend a special "thank you" to our many customers in the USA, the United Kingdom, Australia, Belgium, Germany, Switzerland, France, Singapore, and other countries for using our programs.

Copyright ©2012 4Team Corporation. All rights reserved.

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END-USER LICENSE AGREEMENT (FREE, TRIAL, FULL VERSION) BY RECEIVING AND/OR USING 4TEAM CORPORATION (ALITTERA LTD INC DBA) USER LICENSE AGREEMENT YOU ACKNOWLEDGE THAT THIS IS A BINDING LEGAL AGREEMENT BETWEEN ALITTERA LTD INC AND USERS OF SOFTWARE AND PRODUCTS BELONGING TO 4TEAM CORPORATION WHICH IS DBA NAME OF ALITTERA LIMITED, INC. IF YOU DO NOT INTEND TO HONOR THIS AGREEMENT, TERMINATE THE SOFTWARE INSTALLATION IMMEDIATELY. DISCLAIMER THIS WEB SITE AND THE MATERIALS AND PRODUCTS IN THIS WEB SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW (AND, THEREFORE, THE FOLLOWING MAY NOT APPLY TO YOU), 4TEAM CORPORATION DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 4TEAM CORPORATION DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEB SITE OR THE SERVER THAT MAKES THE WEB SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 4TEAM CORPORATION DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS WEB SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. RIGHT TO USE AND DISTRIBUTE THE SOFTWARE 4TEAM CORPORATION, IN ACCORDANCE WITH THIS AGREEMENT, GIVES YOU THE RIGHT TO: FREE VERSION: USE AND UNLIMITEDLY DISTRIBUTE THIS SOFTWARE FOR YOUR PERSONAL OR BUSINESS PURPOSES. YOU ARE ALLOWED TO INSTALL AND OPERATE THIS SOFTWARE ON YOUR COMPUTER SYSTEM. WHEN THIS SOFTWARE IS STORED IN YOUR SYSTEM'S MAIN MEMORY OR OTHER STORING DEVICES, IT IS ASSUMED THAT "YOU ARE USING THE SOFTWARE". TRIAL VERSION: USE AND DISTRIBUTE THIS SOFTWARE FOR YOUR PERSONAL OR BUSINESS PURPOSES FOR 14 DAY PERIOD. YOU ARE ALLOWED TO INSTALL AND OPERATE THIS SOFTWARE ON YOUR COMPUTER SYSTEM. WHEN THIS SOFTWARE IS STORED IN YOUR SYSTEM'S MAIN MEMORY OR OTHER STORING DEVICES, IT IS ASSUMED THAT "YOU ARE USING THE SOFTWARE". FULL VERSION: USE AND DISTRIBUTE THIS SOFTWARE FOR YOUR PERSONAL OR BUSINESS PURPOSES ONLY AMONG YOUR COMPANY (TEAM) MEMBERS. YOU AND YOUR COMPANY (TEAM) MAY USE ONLY THE NUMBER OF COPIES THAT YOU HAVE PURCHASED FROM 4TEAM CORPORATION OR ITS DISTRIBUTORS AND THAT IS GRANTED BY THE LICENSE. WHEN THIS SOFTWARE IS STORED IN YOUR SYSTEM'S MAIN MEMORY OR OTHER STORING DEVICES, IT IS ASSUMED THAT "YOU ARE USING THE SOFTWARE". THE FREE & TRIAL VERSION MAY BE FREELY DISTRIBUTED, PROVIDED THAT SUCH DISTRIBUTION INCLUDES ONLY THE ORIGINAL ARCHIVE SUPPLIED BY 4TEAM CORPORATION. YOU MAY NOT ALTER, DELETE OR ADD ANY FILES IN THE DISTRIBUTION ARCHIVE. LICENSING (FULL VERSION) BY PURCHASING THE LICENSE, YOU ACQUIRE THE RIGHT TO USE THIS SOFTWARE VERSION FOR YOUR LIFETIME. AS LONG AS A LICENSE IS USED ON THE COMPUTER AND OPERATING SYSTEM USER ACCOUNT (OSUA) WHERE IT WAS INSTALLED, THE LICENSE WILL NEVER EXPIRE. EVERY OS USER ACCOUNT (ON EACH WORKSTATION) NEEDS AN INDIVIDUAL LICENSE. THE LICENSE IS VALID FOR SOLELY THE PRODUCT VERSION OR PRODUCT UPDATE VERSION THAT YOU HAVE PURCHASED. YOU CAN TRANSFER THE SOFTWARE LICENSE (ACTIVATE IT ON ANOTHER COMPUTER) TO ANOTHER COMPUTER AND OSUA ONLY IF YOU ARE NOT USING THIS SOFTWARE ON THE PREVIOUSLY LICENSED COMPUTER AND OSUA, AND THE LICENSE IS DEACTIVATED*. COPYRIGHT THE COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS OF THIS SOFTWARE AND ANY ATTACHMENTS TO THIS SOFTWARE ARE OWNED BY 4TEAM CORPORATION AND PROTECTED BY THE COPYRIGHT LAWS OF THE STATE OF FLORIDA, USA, AND INTERNATIONAL INTELLECTUAL PROPERTY RIGHT TREATIES. THEREFORE, YOU CANNOT COPY ANY PORTION OF THIS SOFTWARE IN ANY FORM, EXCEPT

Startup & About

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FOR USING OR COPYING IT FOR BACKUP PURPOSES. ALSO, YOU CANNOT TRANSFORM THE CONTENTS OF THE SOFTWARE OR CHANGE THE FILE NAMES. LIMIT OF WARRANTY 4TEAM CORPORATION DOES NOT WARRANT THAT USING THIS SOFTWARE WILL FIT ALL USERS’ PARTICULAR PURPOSES, AND IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE USE OF THIS SOFTWARE. SUPPORT AND SOFTWARE UPDATES/UPGRADES ALITTERA LTD INC. IS SOLELY RESPONSIBLE FOR CUSTOMER SERVICE. EVERY EFFORT SHALL BE MADE TO PROVIDE A SOLUTION FOR TECHNICAL QUERIES ABOUT PROBLEMS CAUSED BY THE INSTALLATION OR USE OF THE SOFTWARE INSTALLED IN A USER'S SYSTEM. ALL CUSTOMER SERVICE MATTERS SHALL BE DEALT WITH ONLY VIA E-MAIL, QUESTIONS MUST BE ADDRESSED TO SUPPORT@4TEAM.BIZ, OR THROUGH SUPPORT DISCUSSION BOARD AVAILABLE ON THE WEB SITE AT WWW.4TEAM.BIZ. ANY QUESTIONS, COMPLAINTS, COMMENTS OR SUGGESTIONS MUST BE SENT TO INFO@4TEAM.BIZ. SUPPORT AND FREE SOFTWARE UPDATES WILL BE PROVIDED TO CUSTOMERS WITH SOFTWARE VERSIONS PURCHASED USUALLY NOT MORE THAN A YEAR AGO AND ELIGIBLE TO APPLY FOR THEM. TO GET SUPPORT AFTER USING THE SOFTWARE FOR MORE THAN ONE YEAR, CUSTOMERS MUST PURCHASE SOFTWARE UPGRADES. FOR DETAILED INFORMATION ABOUT THE TERMS OF TECHNICAL SUPPORT FOR A PARTICULAR PRODUCT, PLEASE CONTACT US BY PHONE OR EMAIL (SALES@4TEAM.BIZ). IMPORTANT NOTES: *DEACTIVATION IS A FEATURE AVAILABLE INSIDE THE PRODUCT, WHICH REMOVES THE PRODUCT LICENSE FROM THE OSUA. ON SELECT PRODUCTS, YOU CAN DEACTIVATE THE LICENSE ONLINE (WHEN YOUR COMPUTER IS CONNECTED TO THE INTERNET) FROM THE PRODUCT’S “ABOUT” DIALOG. THERE IS NO LIMIT OF DEACTIVATION TIMES FROM THE PRODUCT’S “ABOUT” DIALOG. IN THE CASE THAT THE PRODUCT HAS BEEN UNINSTALLED, IT CAN BE INSTALLED AGAIN ON THE SAME OSUA AND DEACTIVATED FROM THE “ABOUT” DIALOG. IN THE CASE OF A COMPUTER CRASH OR UNAVAILABILITY OF THE PREVIOUSLY ACTIVATED COMPUTER, AS WELL AS BEFORE THE LICENSE ACTIVATION, PLEASE SUBMIT A LICENSE DEACTIVATION REQUEST FORM AVAILABLE HERE: HTTP://WWW.4TEAM.BIZ/MEMBER/MEMBER_LOGIN.ASP, OR CALL US OR SEND AN E-MAIL WITH YOUR DEACTIVATION REQUEST TO SALES@4TEAM.BIZ (PLEASE INCLUDE YOUR ORDER/ACTIVATION ID). A DEACTIVATION/TRANSFER OF THIS TYPE, OF EACH LICENSE CAN BE PERFORMED UP TO 3 TIMES DURING THE PRODUCT SUPPORT PERIOD (USUALLY ONE YEAR AFTER THE PURCHASE DATE). AFTER THE PRODUCT SUPPORT PERIOD HAS EXPIRED, WE CONSIDER ANY DEACTIVATION REQUEST AS A SUPPORT CASE. YOU WILL NEED TO PURCHASE THE PRODUCT UPGRADE IF YOU WANT US TO MANUALLY DEACTIVATE THE LICENSE. ACKNOWLEDGEMENT HAVING READ AND UNDERSTOOD THIS USER LICENSE AGREEMENT, YOU ACKNOWLEDGE ITS PRIORITY TO ANY ORDER, ENGAGEMENT OR ADVERTISEMENT, AND AGREE TO ITS TERMS. ALITTERA LTD INC. 4TEAM CORPORATION 2001-2012© ALL RIGHTS RESERVED. 4TEAM IS A WEB SITE THAT IS NOT AFFILIATED WITH ANY MICROSOFT WEB SITES AND SERVES ONLY AS A MEANS OF INTRODUCTION AND DISTRIBUTION OF SOFTWARE PRODUCTS, WHICH MAY HELP THE USERS OF MICROSOFT OUTLOOK UTILIZE THIS PROGRAM MORE EFFECTIVELY. ALL SOFTWARE PRODUCTS LISTED BELOW WERE DESIGNED AS MICROSOFT OUTLOOK’S COMPANION PROGRAMS AND WERE NEVER MEANT TO REPLACE IT OR SUBSTITUTE ANY OF ITS PARTS. MICROSOFT, OUTLOOK, WINDOWS, AND THE WINDOWS LOGO ARE TRADEMARKS, OR REGISTERED TRADEMARKS OF MICROSOFT CORPORATION IN THE UNITED STATES AND/OR OTHER COUNTRIES.

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SYSTEM REQUIREMENTS Operating System:

Microsoft Windows XP Service Pack 2 Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows Server 2003 Microsoft Windows Server 2008

Software:

Microsoft Outlook 2002 (Outlook XP) Microsoft Office Outlook 2003 Microsoft Office Outlook 2007 Microsoft Office Outlook 2010 32 bit Microsoft Office Outlook 2010 64 bit

Environment: Microsoft .NET Framework 2.0 (available with .EXE install package)

Hardware: RAM: Minimum: 256 MB Recommended: 512 MB or more CPU type: Pentium III-compatible or higher CPU speed: Minimum: 500 MHz Recommended: 1 GHz or higher HDD: 1 GB hard disk space

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INSTALLATION

• Prior to installation

1. You need to have Windows® Administrator rights in order to install OST2 PST Converter for Microsoft® Outlook® .

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2. Please check that you are running Microsoft Outlook 2002 (SP-2), 2003, 2007, or 2010 as OST2 PST Converter is incompatible with any Outlook version prior to 2002/XP (SP-2); check other System Requirements as well. You can update your Microsoft Outlook version here.

3. Download the latest version of OST2 PST Converter setup file from the OST2 website and save it to an easy to find place.

Installation steps:

1. Close Microsoft® Outlook® and all open programs. 2. Install the previously downloaded product by opening/clicking the "setup" file from the location

where you saved it. Follow the instruction on the screen. 3. Start Microsoft Outlook. 4. You are now ready to start using the program!

...the problem might be related to Microsoft Outlook integrity. Prior to reinstalling OST2 PST Converter, please perform the following:

If installation was interrupted or incomplete,

1. Uninstall Product (Start-> Control Panel-> Add or Remove Programs).

2. Use the Detect and Repair feature in Microsoft Outlook Help menu to make sure it is operating properly. You may need the original Microsoft Office® or Microsoft Outlook CD-Rom. If Detect and Repair was unsuccessful, please address the issue to Microsoft support team or IT Professionals. Installation of 4Team software will not be possible until Microsoft Outlook integrity is restored.

• Please keep in mind that the "Detect and Repair" feature is not related to our software and recommended to be performed each time you experience functional problems with Microsoft Outlook.

• Please refer to our FAQ & Troubleshooting section of the HELP documentation.

• For IT Professionals in order to restore Microsoft Outlook integrity:

o Use the “Detect and Repair ” feature in your Microsoft Outlook (you may need the original Microsoft Office or Microsoft Outlook CD-Rom). If this feature is successfully fulfilled, you may proceed to the next step. If not, we recommend that you save your *.pst file and repeat the procedure, but this time with "Discard my..." checked. Use the SCANPST feature, which will check the integrity of your *.pst file. Find this file in your computer and remember the name. Close Microsoft Outlook.

o Find the SCANPST.EXE file on your hard disk. Launch the program by clicking on SCANPST.EXE.

o In the dialogue box click "Browse..." and choose the path for your *.pst file. Click "Open". Then click "Start”. If the program finds any problems, click "Repair". Click "Close". If the problems persist, address them to Microsoft support team.

Our customer support will be happy to answer all your questions regarding product installation and functionality, by e-mail or through Live Help Chat/Feedback on our Web site at: http://www.OST2.com, over the phone at: (954) 796-8161.

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VERSIONS OF OST2 PST CONVERTER OST2 PST Converter is available in two editions: Free and Enterprise Edition.

The Free edition is for the personal use only. Only one OST file can be converter at once. It has no advanced administrative options. It does not convert OST files which are not connected to server.

The Enterprise edition has been designed mostly for corporate use. It provides system administrators with full control via configuration files and a command line utility to organize batch conversion of OST files for a large number of end-users. It features conversion of OST files which are not connected to Microsoft Exchange server anymore and option to connect converted PST file to Microsoft Outlook. Please click here to read more about Enterprise edition. PRODUCT ACTIVATION

The Free edition doesn’t require activation. The Enterprise edition can be activated:

Manually by right-clicking on the notification area icon, selecting “About OST2 PST Converter Enterprise Edition“, and clicking the “Activate” button;

Using configuration file as described in the OST2 Enterprise Edition Administrator Guide.

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FEATURES Main features of OST2 PST Converter Free Edition: Free tool for OST to PST conversion. OST to PST conversion tool to make your emails, calendar, contacts and other items accessible through Outlook. Easy-to-use tool with very simple interface. A conversion can be done in couple clicks. Compatible with latest Windows and Microsoft Outlook and Exchange versions. For more advanced features please take a look at OST2 PST Converter Enterprise version. Enterprise Edition Features: Convert Orphaned OST files Convert OST files which are not connected to Microsoft Exchange Server. It is designed to recover Microsoft Outlook data from Exchange folders in case Microsoft Exchange server and all your backups are no longer accessible. Connect converted files to Outlook. After OST file is converted to PST file format, it can be automatically connected to your Outlook. So you won’t need to import PST file to Outlook manually. Scan for OST files connected to Outlook. OST2 can automatically detect OST files on your computer, so there is no need to browse for a file manually. Comprehensive settings for your conversion needs. With Enterprise Edition you can convert multiple OST files, schedule a conversion to run at the specific time interval, make conversion hidden from an end user (“silent mode”). Convert OST on your corporate network. OST2 supports network location, so you can choose any OST file from your network and select any network location, where converted files will be stored. Custom OST conversion solution for your company.* *4Team will develop OST conversion tool designed specifically for your needs.

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WORKING WITH OST2 PST CONVERTER OST CONVERSION TO PST FILE The conversion process is simple and can be completed in couple clicks using OST2 PST Converter. • To convert OST file:

Open OST2 PST Converter by double-clicking desktop icon. Click Browse button to browse to location where you want your converted PST file to be stored or Scan

button, so that OST2 would detect it automatically.

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Tick the Connect the converted PST file(s) to Outlook automatically and open Outlook option.*

Click the Convert button.

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A progress bar will appear showing the conversion progress. • You can customize conversion using Configuration file parameters. This includes:

Activating product by inserting the Activation code; Pointing several computers on the network to use same configuration file; Custom Scheduling; Hiding User Interface on end user workstation; ... and many more.

To learn more on how to use configuration file please refer to our Administrator's Guide, which is located in OST2 installation folder. Please Use 4Team Sync2PST for Microsoft Outlook to sync data from the PST file. This allows both One and Two-way PST file synchronization and can work with PST files that are open in Microsoft Outlook. Please contact our support and we will be happy to assist you and answer your questions. * available in Enterprise Edition only.

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MAIN OST2 PST CONVERTER DIALOG AND NOTIFICATION AREA ICON The main OST2 PST Converter dialog has the following sections:

1 ) Path to the source OST file or files. This is an important parameter that defines the location of OST files to convert. OST2 will detect the OST files automatically. In case it is empty there are no OST files to convert. 2 ) Browse button. Click "..." to browse and select the location where you want your converted PST files to be saved. 3 ) "Scan"* button. Click "Scan" to scan for available OST files and select which files to convert. 4 ) The path to location of converted PST files; 5 ) Browse button. Click "..." to browse and select the location where you want your converted PST files to be saved. The path to location of converted PST files; 6 ) Explore – opens the destination folder in Windows Explorer; 7 ) "Connect the converted PST file(s) to Outlook automatically and open Outlook" option. * If selected, OST2 PST Converter will connect the converter PST files and open Outlook. 8 ) "Convert" button. Click "Convert" to start OST to PST conversion. 9 ) "Cancel" button. Once conversion is started you can cancel it anytime by clicking "Cancel". 10 ) All notification and information regarding last or scheduled conversions are shown here.

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11 ) "Help" button which opens the online help for OST2 PST Converter. 12 )"Options" button. Click "Options" to schedule automatic conversion and select OST files to convert.* 13 ) "Close" button which closes the main OST2 PST Converter dialog. The OST2 PST Converter notification area icon actions:

Double-click – opens the main application dialog; Right-click – opens the pop-up menu as shown on the following screen:

* available in Enterprise Edition only.

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OPTIONS WINDOW

Schedule automatic OST conversion using OST2 Options (available in Enterprise Edition only). 1 ) List of OST files to convert. Uncheck the OST files you do not want to convert. 2 ) Click "..." to browse and select specific folders to convert from selected OST file.

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FAQ, TIPS & TROUBLESHOOTING FREQUENTLY ASKED QUESTIONS

1. How do I purchase Enterprise Edition? What delivery options do I have? Click here to purchase OST2 Enterprise Edition. Contact us to receive your 14-day Trial Version. Volume discounts are available.

2. Do you provide a discount for non-profit organizations? Yes, we do. Send us your NPO statement of exemption by fax and indicate the name of the actual purchaser and his/her e-mail address where we can send the Promo Code that will generate a 15% discount.

3. I've just purchased the program but still don’t have the Activation Code. We e-mail Activation Codes within 24 hours after the purchase. But on workdays we usually send Activation Codes within 1 hour. Please send us an e-mail or call us if you don't receive it within this period.

4. What is a PST file? Unless you are using a Microsoft Exchange Server e-mail account or an HTTP account, such as MSN® Hotmail®, all of your Outlook data is stored in a Personal Folders file (.pst). Even when you have a Microsoft Exchange Server or Hotmail account, you can back up data to a .pst file, which is stored locally on your computer rather than on the e-mail server. Each .pst file contains all your Outlook folders, including the Inbox, Calendar, and Contacts. You can have a single .pst file (usually called Personal Folders in your Folder List) but you can also have an additional .pst file that you use for archiving.

5. What version of OST2 should I use? OST2 comes in two versions – Free for personal use and Enterprise for corporate customers. To help you decide we put up a comparison chart that could be found here.

6. What is the difference between the free version and Enterprise Edition? Click here to read Comparison between Free version and Enterprise Edition.

7. Is it possible to convert OST file that is not connected to Exchange Server? Yes, it is possible to convert OST file that is not connected to Exchange Server with OST2 Enterprise Edition.

8. Why some options are disabled? How could I enable them? Such options as scan of Microsoft Outlook connected OST files on your computer; connecting converted files to Outlook and scheduling the OST to PST conversion are available in the Enterprise Edition only. You can purchase Enterprise Edition here.

9. How can I back up Exchange using OST2? You can back up your Exchange account mailbox by converting the OST file (Exchange Offline Storage file) to a PST file. You can do it once and have a backup copy in the PST format, or set up scheduled conversion for automatic backup using Enterprise Edition. If you need advanced and fully customizable Exchange and Outlook backup, see our Safe PST Backup Enterprise Edition.

10. I'm not a PC professional. Can I get help to install and tune up the program? Yes, please contact us via email or LiveChat Help support in order to install and tune up the program properly.

11. Must I have administrator's privileges in my computer's Windows user account if I want to install Safe PST Backup? Yes, you need to have Administrator rights to install OST2.

12. Will I loose all Product data if I reinstall it? No.

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UNINSTALL

1. Close Microsoft Outlook.

2. Go to Start -> Control Panel -> Add or Remove Programs.

3. Find OST2 PST Converter and click Remove.

REPORT PROBLEMS, SUGGESTIONS

By Online Support Form: http://www.4team.biz/support_form.asp By “Live Help” at http://www.ost2.com or http://www.4team.biz. By e-mail at: support@4team.biz. By telephone:

USA: +1 (954) 796-8161 click here to schedule callback UK: +44 020 3371 8464 CA (Canada): +1 647 477-3340 FR (France): +33 01 72 81 38 36

By Fax: +1 (954) 780-3795

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OTHER 4TEAM SOFTWARE You can get acquainted with the entire 4Team Product line www.4team.biz.

Synchronization tools for Microsoft® Outlook®: Sync2 Share and sync Outlook Calendar and Contacts folders with Google Calendar™ service. SyncWiz Import and export Contacts and Calendar events, backup and synchronize Contacts and

Calendar events. Sync2PST Sync Outlook folders between multiple PCs without a server using an external USB device or

shared network folder. Plug2Sync and Backup Sync and Backup Windows files and folders via external memory devices.

Groupware and Sharing tools for Microsoft® Outlook® : ShareO Share Outlook Calendar, Contacts, Tasks and Email between users without a server. ShareCalendar Share and synchronize Microsoft Outlook Calendar folders without a server. ShareContacts Share and synchronize Microsoft Outlook Contacts folders without a server. Workgroup Calendar Merge and synchronize Calendar folders within your Microsoft Outlook.

Duplicate management tool for Microsoft® Outlook®: Duplicate Killer Find, merge and remove Outlook duplicates automatically. Outlook Duplicate Remover Remove duplicates in Microsoft Outlook folders quickly.

Backup tools for Microsoft® Outlook®: Safe PST Backup Backup Exchange folders and PST files. Plug2Sync and Backup Sync and Backup Windows files and folders via external memory devices.

Import/export and conversion tools for Microsoft® Outlook®: OST2 Convert OST to PST files and connect converted files to Microsoft Outlook. SyncWiz Import and export Contacts and Calendar events, backup and synchronize Contacts and

Calendar events. vCard Wizard Import and export Contacts to / from Microsoft® Outlook® in vCard (.vcf) format. iCal Converter Export Outlook Calendar and import iCal to Outlook.

Mail tools for Microsoft® Outlook®: SendLater Set a schedule and recurrence for automatic e-mail messaging with Microsoft Outlook. Email Responder Auto respond to incoming emails based on your Free / Busy / Out of Office status. Send2 Send bulk e-mail to recipients from selected folders, e-mails, contacts, meetings, or tasks in

one click. Signature2Contacts Capture name and address into Microsoft® Outlook® address book automatically. Reply with Template Simplify the process of replying to repetitive email messages using pre-made

email templates. Support, Contact us

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SUPPORT, CONTACT US

Troubleshooting and Support procedure (Get Support):

1. Make sure that you are running the latest version of OST2 PST Converter on your workstation. You can download the latest product release from the 4Team Corporation OST2 Website using the Try Now link.

2. Update your Office/Outlook with the latest updates that improve the stability and security of Microsoft Office. Click here to go to the Microsoft Office website.

3. Check System Requirements.

4. Refer to Installation procedure.

5. Search the product FAQ.

6. Contacting Support: If you cannot solve your problem by any of the previous steps, please send a Bug Report e-mail (Right click OST2 system notification icon About button Report a Problem...) to support@4team.biz, or submit the Online Support Form, or use Live Help with the following information:

A detailed description of the problem. Include the steps you have already taken to fix the problem, and where appropriate, the steps to take in order to repeat the problem.

The Product version that you are running (Right click OST2 system notification icon → About button).

The operating system and Office/Outlook version of the computer running the product.

Screenshots if available (press PrintScrn on the keyboard and paste (Ctrl + V) to Word® or any available picture editor). Note: Please remember to keep all conversation history when you reply to our e-mails. Click here to submit the Online Support Form. We provide full support for product free and Enterprise versions:

By e-mail at: support@4team.biz and Online Support Form. By telephone at: +1 (954) 796-8161 (pre-sale questions, activations, billing)

By “Live Help” at http://www.ost2.com or www.4team.biz/. !!! Note: We do not provide support for Microsoft Outlook; please refer to the resources at Microsoft website. * Make sure that your computer is connected to the Internet if you want to use this page for orders and support.