Ossiannilsson tiim2011

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Findings from European benchmarking exercices on e-learning: exercices on e-learning: value and impact and going beyond Ebba Ossiannilsson Professor Pekka Kess Footprints Professor Pekka Kess Oulu University, FI W:www.oulu.fi ; www.lu.se/ced E:[email protected] E:[email protected] FB:Ebba Ossiannilsson T:@EbbaOssian Phone: +4670995448 S:http://www.slideshare.net/EbbaOs siann

description

My presentation at TIIM2011, 29/06/2011Oulu, Finland

Transcript of Ossiannilsson tiim2011

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Findings from European benchmarking exercices on e-learning:exercices on e-learning:value and impact and going beyond

Ebba OssiannilssonProfessor Pekka Kess

Footprints

Professor Pekka KessOulu University, FI

W:www.oulu.fi; www.lu.se/ced

E:[email protected]

E:[email protected]

FB:Ebba Ossiannilsson

T:@EbbaOssian

Phone: +4670995448

S:http://www.slideshare.net/EbbaOssiann

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OutlineOutline

• The projects and research areaThe projects and research area

• Benchmarking

h h• Research approach

• Findings; benefits, values and limitations

TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011

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The Excellence project by the European Association of Distance Teaching Universities, EADTU

http://www.eadtu.nl/e-xcellencelabel

Services

Management

Products

TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011

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EADTU Benchmarks and indicators

ServicesProducts

Management

Strategic managementProducts; Curriculum design, Course designe, course delieveryProducts; Curriculum design, Course designe, course delieverySupport; Student and staff support

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Benchmarking elearning in European universities

…exercise on e-learning launched in the spring of 2009…initiated by the University of Southern Denmark (SDU) and gathering a group of nine European universities. April 2009 - December 2009.

i d b ESMU d E A i i f Di T hi…co-organised by ESMU and European Association of Distance Teaching Universities (EADTU; www.eadtu.nl), combined ESMU’s collaborative benchmarking approach (benchmarking through a comparative exercise of good practices between universities) and EADTU’s more individually-oriented

http://www esmu be/projects/94 benchmarking

g p ) yapproach. EADTU’s E-xcellence online tool, consisting of a set of 33 e-learning benchmarks, was used as a starting point to the benchmarking exercise

http://www.esmu.be/projects/94-benchmarking-elearning.html

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Benchmarking is an exemplar-driventeleological process operating within anorganization [sic] with the objective of

Benchmarking is an exemplar driven teleological process

intentionally changing an existing state ofaffairs into a superior state of affairs (Moriarty,2008, p. 30).

Benchmarking is an exemplar-driven teleological processoperating within an organization [sic] with the objective ofintentionally changing an existing state of affairs intoa superior state of affairs. (Moriarty, 2008, p. 30).

…the ´locus´ of benchmarking lies between the current and desirable states of affairs and contributes to the transformation processes

...is a technique, method, process, activity, incentive, or

f pthat realise these improvements. (Moriarty and Smallman, 2009, p. 484)

q , , p , y, ,reward which conventional wisdom regards as more effective at delivering a particular outcome than any other technique, method, process, etc. when applied to a particular condition or circumstanceor circumstance

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Self evaluation for quality enhancementSelf evaluation for quality enhancement

benchmark-careers com

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benchmark careers.com

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What can be achieved/how to improvehi h f….high performance

High perfomance

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The Benhmarking process

Determine what to

benchmarkbenchmark

Form a benchmarking Take action

team

Identify benchmarkong

partners

Collect and analyse

benchmarking information

Ossiannilsson, E. (2011). Findings fromEuropean benchmarking exercises on e-learning: value and impact CreativeEducationlearning: value and impact. CreativeEducation.Manuscript in press.

TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011

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Research approach:Research approach:

About values and impacts ofAbout values and impacts of benchmarking

Exploratory multiple case study strategy, Yin, 2003, 2009

Cross case anayses, with embedded and multiple unites of analyses

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p y

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Why?Why?

•Why did your university joined the benchmarking project?

•What was your opinion of the process ft it l ti ?after its completion?

•In your opinion, where there any drawbacks within the project process?drawbacks within the project process?

•Do you have any additional thoughts regarding the involvement in theregarding the involvement in the benchmarking?

Photo: CC AT NC SA Some rights reserved by Leo Reynolds

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Respondents E-excellence+ e-learning benchmarking exerciseE excellence+ e learning benchmarking exercise

Α Alpha xΒ Beta xΒ Beta xΓ Gamma xΔ Delta xΕ Epsilon x Ζ Zeta x x

Respondents involved in the benchmarking projects, EADTU E-xcellence+ and the ESMU e-learning benchmarking exercise. Ossiannilsson, E. (2011). Findings from European benchmarking exercises on e-learning: value and impact. CreativeEducation. Manuscript in press.

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cc. Ossiannilsson (2011). Findings from European benchmarking exercises on e-learning: value and impact. CreativeEducation. Manuscript in press.

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BenefitsBenefits

self-assess institution respond to national performance indicators d b h k

better understand the process strengthen institutional identity

and benchmarks

measure and compareenhance reputation

set new standards for the sector

discover new ideas,set targets for improvement

f

obtain data to support decision-makingvan Vught et al., (2008). A practical guide.

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g , ( ) p gBenchmarking in European HE. ESMU

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C lt l i

Added valuesCultural issues.

AttitudesPassion

CommitmentUbiquitous learning

Internal processes and involvementQuality enhancement

Management and commitment.

Collaboration and networking

DedicationInvolvement

Collaboration and networking

ReflectionCourage

The concept of rhizome

Th t f b i

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The concept of becoming

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Universities involved in local seminars, E ll + b EADTUE-xcellence+, by EADTU

University Number individuals Local seminar Date(I) Alf 15 13 14 N b 2008(I) Alfa 15 13-14 November 2008(II) Beta 20 11-12 March 2009(III) Gamma 10 20-21January 2009(IV) Delta 50 19-20 February 2009(V) Epsilon 80 9-10 March 2009

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The Loop

Quality

Transparency

Policy statement

Quality improvement and quality assurance

Implementation

Teambuilding

Dialogue

Management

Commitment

Some key findings on the use of EADTU benchmarking QuickScan tool. An emerging framework on values.Ossiannilsson (2011).

TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011

Ossiannilsson (2011).

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LimitationsLimitationsTime?

Commitment?

Benchmarks?

Interpretations?

Language?

Who is involved?

Language?

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The door isopen …

What next?

Bild: Wikimedia Commons, Push the button, CC BY SA

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TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011 Ossiannilsson & Landgren, 2011

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Opening Pandora’s box

Some rights reserved by Christiaan Botha

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Thank you!

Kiitos!Kiitos!

Photo: CC AT NC SA Some rights reserved by Travelin' Librarian

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Findings from European benchmarking exercices on e-learning:exercices on e learning: value and impact and going beyond

Footprints

W:www.oulu.fi; www.lu.se/ced

E:[email protected]

E:[email protected]

FB:Ebba Ossiannilsson

T:@EbbaOssian

Phone: +4670995448

S:http://www.slideshare.net/EbbaOssiann