OSS Brighten the Future...01 BOCO OSS Solution OSS is a series of operation support software...
Transcript of OSS Brighten the Future...01 BOCO OSS Solution OSS is a series of operation support software...
OSS Brighten the Future
01 BOCO OSS Solution
OSS is a series of operation support software systems, which manages telecom infrastructure network, service
network, customer network and applications effectively, so as to improved productivity, efficient network maintenance,
accurate service allocation, fast customer provision, accurate network data.
BOCO Inter-Telecom OSS solution is based on TM Forum eTom framework. With well-knowing the workflow of
telecom operation process, BOCO has established its own OSS solution architecture, including inventory
management, performance management, fault management, trouble-ticket workflow, etc.
Best practice of TMF eTOM BOCO OSS Solution Architecture
+
Well knowing of telecom
operator’s business process
02 BOCO-IM (Inventory Management)
Main Features:
Integrated with multi-vendors, multi-domains
and multi-techs
Data Migration and
discovery with
reconciliation.
Provide accurate, up-
to-date and federated
view of network &
service inventory.
Provide inventory
availability query.
Support end to end
process flow for
Service Activation
Reduce Mean-Time-
to-market.
Share Inventory data to
FM system to Support
Alarm Correlation, RCA
and Service Impact
Analysis, so as to
RMTTR, improve
customer perception.
Physical and logical
inventory
management.
Support Network
Change Management
workflows.
The IM system location in BOCO OSS architecture
03 Workflow of IM System
1. SA accept order and split it
into service order.
3. SA submit application for
approval.
2. SA calls Inventory for resource
configuration.
4. SA calls WF for field
engineering work.
5. SA calls to do auto network
activation.
6. EOMS Approve network
configuration change.
7. NA activates and publish
resource data
8. SA requests testing of
service .
9. SA notify CRM for billing.
10. IM system update inventory
data.
The IM system has interfaces with BSS domain for getting customers’ information.
04 BOCO-FM (Fault Management)
The FM system could be integrated with multi-vendors and multi
domain provided by them, which is just configured through the
off-the-shelf adaptors without any development.
Centralized
Management
- Centralized collection,
display & monitor,
maintenance
- Topology view and
filtered view
Alarm Compression
- Alarm de-duplication
- Frequent alarms
(Flapping)
- Correlated alarms
- Auto Clearance of
alarms
Alarm Handling
- Ticket dispatching
(Manual or Auto)
- Notification by SMS
Connect to NE
Alarm Reporting
- Export alarms
Alarm processing
- Alarm standardize
- Alarm Enrichment
- Alarm Correlation (in
& across domain)
- Service impact
Analysis
The FM system could support the mainstream protocols.
Socket SNMP MML
CORBA QS Private Bin
Main Features
Transmission NMS Integrated NMS
Data NMS Access NMS Voice NMS
Five forms of FM system:
05 Typical Scenario of FM
Centralized monitor & handling Dispatching trouble ticket to TT system, so as to support E2E
fault handling workflow.
1 2
BOCO-PM (Performance Management)
Aggregated Data
Vendor Neutral
Vendor Specific Data
Cell Performance data - HUAWEI
Cell Performance data - ZTE
Cell Performance data - Ericson
……
Switch Performance data - HUAWEI
Switch Performance data - ZTE
Switch Performance data - Ericson
……
Switch Performance dataCell Performance data
TCH Traffic = Counter1 (HUAWEI)
TCH Traffic = Counter2 + Counter3 (ZTE)
TCH Traffic = Counter4 + Counter5 – Counter6 (Ericson)
Aggregated Cell Data
Aggregated Cell data - HUAWEI
Aggregated Cell data - ZTE
Aggregated Cell data - Ericson
Aggregated Switch data
Aggregated Switch data - HUAWEI
Aggregated Switch data - ZTE
Aggregated Switch data - Ericson
TCH Traffic can
be shown at all
levels in the
report.
Centralized
Management
- Performance Statistic
monitoring and
customization
- Performance Statistic
status management
Professional
Performance reports
- Generate reports
manually or
automatically
- Efficient distribution
mechanism
Real-time Performance
Monitoring
- Results showing in
Multiple ways
- Knowing network status
at real time
- Problems located quickly
Periodical Collection
Auto Retrieve
- Easy measurement
control, auto retrieve
Support abundant
statistic period
- Threshold Alarm
Main Features
Aggregation path can be predefined.
06
07 BOCO-PM (Performance Management)
PTCL established NOC in 2009, BOCO provided
performance management solution.
It helped PTCL measuring KPI of service, and
generate threshold crossing alarm for fault
location.
The performance management solution is one of the
bestsellers of BOCO. It could manage different
scope, such as PSTN domain, transmission domain,
wireless domain, core domain, etc.
The PM solution has been deployed over twenty
networks, both in China and overseas.
CASE
08 BOCO-EOMS (TT + Work Flows)
What is the key purpose of setting up
OSS Functional modules?
To run business process flows so as to
improve working efficiency.
BOCO-EOMS --------
A Platform to run high level business
process flows.
FM system dispatch trouble ticket to EOMS
system.
EOMS/TT system support E2E fault handling
process flow.
Time limit and SLA can be define for the fault
handling process flow.
BOCO has taken the
market-share leadership of
EOMS in CMCC and
CUCC.
50% 38%
BOCO provides consultant
service to help operator in
designing process flows,
and then realize in EOMS
system.
09 BOCO-COMP (Centralized O&M Platform)
• Multi-tier architecture model,
divided into the interface
layer, application layer and
service layer. Level between
interactions by means of
Web Service, the message
queue, loose coupling
between modules
• Through standard on the
external interface
implementation and peripheral
connectivity of the system(BSS,
EOMS, etc.). Ensure data
transfer and interface reuse and
rapid expansion
• Adopting J2EE architecture,
technical architecture is
advanced, extensible,
scalable, reliable and robust.
according to business to
realize distributed
deployment and satisfy the
subsequent evolution
• Develop rapidly expand,
graphical configuration Activate service interface
Application
Layer
Interface
Layer
• report engine
• resource
synchronization
service
• time
scheduling
service
• service test
EOMS Resource
Management External Service
Online instruction
Website Toolkit Work order
•Data management
•System management
•Activation Design
Service
Layer
Office Data Management
Support core network
office data examination
and executing instructions
on the device, ensure the
data integrity and the
network security
Business Inspection
Inspect the KPI of
equipment and service
periodically ensure the
equipment running stable
and efficient
Parameter Adjustment
Batch adjust parameter of
equipment and service,
reduce workloads
Service
Fulfillment
Increase service
fulfillment
efficiency, reduce
unnecessary
fault
Alarm
Preprocessing
Run device-
specific script to
recover the
alarm, reduce
the number of
trouble tickets,
increase the
processing time
efficiency
Main Features Logical Architecture of COMP
10 BOCO-DCD(Data Collection Cloud)
Adapting flexible rule configuration method to handle mass data
from different equipment of different manufacturers, assure data
integrity, real-time, consistency and accuracy.
On demand can
be collected by the
users’ demand for
automatic
deployment of
collection services
Dynamic
stretching the
increase or decrease
of the collection
machine can realize
the hot swap
Increasing operation
rate can make full use of old
machines flexible transfer
adapter according to the load
of the collection machine
Fast adjust business
strategy according to
business objectives support for the acquisition
of the task, priority to
perform high security level
collection tasks Large to
small
mode
Small to
large
mode
+
Collection
machine load
view
Data
subscription
Collecting
data integrity
rate
Data quality
report
The UI of data collection cloud platform
11 Portfolio of Big Data Products
Basic
Product
Suite
Sharing
Platform BOCO Big Data Sharing Platform
Data collecting
cloud
Crawler
collection
platform
Unified data
processing
platform
Memory
computing
platform
Distributed
database
Event stream
processing
platform
Transportation
Core
Algorithm • Computing model and algorithm for
the people/vehicle/road/event • Mining model/the algorithm of the
platform/ cloud/ product oriented
• Industry oriented data
services for the application of
the industry
• Computing and providing the basic
data for the people/vehicle/road/event • Industry oriented data services for the
application of the industry
Service Planning
Strategy Making
Intelligent Dispatching
BOCO Big Data Service
Platform(Customization)
Application
Health
Care
Medical information sharing
Remote diagnosis
Precision Medicine
Finance Information Verification
Risk Assessment
Antifraud
Telecom
Operation
Customer Retention
NPM/SQM
Accurate Marketing
Network
Optimization
Optimization of
Intelligent Network Administration Public Safety
Open Data
e-Government
12 BOCO Big Data Competence Map
BOCO ‘Arena’ Big Data Platform
A basic platform for data converge, integration and connection Service model abstraction to whole business fields
System Architect
Algorithmic Model
R&D
Sales
Projects Operation
Heterogeneous Data
Crawling Data
Cloud Infrastructure
Real-time Collecting
Scheduling across System
1. Storage and processing capability up to 4PB 2. Query responding time down at second level with over 10 billion bytes. 3. Supporting thousands of parallel queries 4.Integrated hundreds of service models
1. Data collecting capability up to hundreds TB in parallel 2. Data throughput up to 300 thousands events per second 3. Latency at second level 4. Supporting structured and unstructured data
Over One Hundred Contacts Signed
13 Customer Stories
Sichuan Telecom customized marketing
accuracy rate improved by 50%
CMCC won TMF award by Resource
Management
CMCC (China Mobile), which served more
than 800 million subscribers in China, has
deployed BOCO Inter-Telecom resource
management system since 2000.
Sichuan Telecom, which has innovated its
marketing strategy since 2014 by using BOCO
Inter-Telecom big data analysis platform,
inspired its subscribers’ consuming desire with
improved service promotion model last year. As one of the most successful software products provided by
BOCO Inter-Telecom, resource management system is based on
TMF SID standards and has converged core network, wireless
network, transport network and other indispensable resources to
improve CMCC’s service capabilities in service fulfillment, base
station modulation, etc.
At TM Forum Management World 2012, CMCC won Operational
Excellence Award by resource management system and
operation, which is the first Chinese operator awarded by TMF in
this field.
Sichuan Telecom used this platform to strategize about its
terminal marketing to recognize the potential customers and
promote marketing accuracy, which has been left by 50% at the
end of last year. The platform improve the service promotion
model greatly and the success rate of first-call merchandise
push is up to 70%.
The platform has 400 Hadoop clusters capacity, the amount of
data processing per day is greater than 100TB.
Enhance BOCO Presence and Influence in Global Market
Address: Bld. B, No.99, Xingshikou Road, Haidian District, Beijing, China Postcode: 100093
Tel: 0086-10-88157899 Fax: 0086-10-88128888 Email: [email protected]