Building An Application On The SugarCRM Platform

John Mertic

©2011 SugarCRM Inc. All rights reserved.04/11/2023 1

Who Am I?

John Mertichttp://jmertic.wordpress.comTwitter: @jmerticjmertic@sugarcrm.com ( Work )jmertic@php.net ( PHP )Community Manager for SugarCRM

http://www.sugarcrm.comRead our blog at http://developers.sugarcrm.com/wordpress

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My books

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http://amzn.to/enioPVhttp://t.co/UFRHNSO

What is SugarCRM?

Why build on SugarCRM?

Examples of building on SugarCRM

Customer Relationship Management

What is CRM?

CRM is about Customers

CRM is about Growing and Retaining Customers

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SugarCRM: The World’s Fastest Growing CRM Company

Business The world’s fastest growing CRM company

$46M in financing from NEA, DFJ, & Walden Intl.

Founded April 2004; 150+ Employees; Cupertino, CA

Market Traction 8,000+ customers in 80+ countries

800,000+ users on 80,000+systems

World’s 3rd largest CRM company (by user count)

220+ partners on five continents

Growth/Momentum Cash flow positive

Over 52% billings growth FY 2010 vs FY 2009

7 consecutive quarters of record growth

More than 2,200 new customers in FY 2010

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Why build on Sugar?

Source: http://www.flickr.com/photos/uwehermann/132244825

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Business Software

Business Software ( Developers Perspective )

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Source: http://www.flickr.com/photos/binary_koala/3038323360

Why not just use one of the million existing web frameworks?

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So what does SugarCRM give you?

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Modular Design

MVC Framework

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Metadata Driven Views

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User Authentication and Access Control

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External Services Integration

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Web Services API

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Ease of Administration

Source: http://www.flickr.com/photos/44124284912@N01/428051636

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Easy to use developer tools

Source: http://www.flickr.com/photos/skistz/398429879

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Upgrade safeness

Source: http://www.flickr.com/photos/christianacare/5124005356

So let’s build a business application

Let’s build an application to manage a conference

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MotivatiCon needs

Manage attendeesHandle incoming attendee registration

Manage speakersAllow session submission from the webManage the Call for Papers processTrack session feedback

Manage sponsorsStill allow them to update the application easily in the future

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Demo Time!

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Resources

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http://www.sugarforge.org

http://amzn.to/enioPV

http://t.co/UFRHNSO

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SugarCRM Community

Join the Monthly Community Webinar

When: 3rd Wednesday of each month at 15:00 GMT

Where: WebEx ( http://bit.ly/iJANYC )

More information athttp://developers.sugarcrm.com/wordpress/?p=2320

Questions?

Slides available on SlideShare

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