OSA Aging Information System (AIS) Overview: Who we are and how we got there

OSA began developing web-based data applications on a secure site in 2001 to: reduce fixed costs associated with traditional client-server software applications provide grantees and partners w/out access to the State network access to OSA’s IT systems allow OSA more control of applications and provide users with more functionality

Aging Information System Application System Software Applications Annual & Multi-year Planning System (AMPS) National Aging Program Information System (NAPIS) NAPIS Federal Reporting Applications Volunteer Information System (VIS) Care Management Information System (CMIS) Michigan’s Coordinated Access to Food for the Elderly (MiCAFE) Unified Benefits Application (UBA) Legal Service Information System (LSI) OSA Secure File Drop-off Application and OSA Grantee Secure File Retrieval Application AIS User Administration Application Resource Maintenance at the Source Application (RM) Miseniors & MiPATH Content Administration Applications AIS Vendor User Administration Application

AIS Websites www.miseniors.net Partner Channel MIADRC.org URL Other websites & URLs

See AIS Handout For More Info!

AIS Profile: What is an AIS?

Technology 5 servers (production, DC/DNS, staging, backup, public/private web, etc.) and other

hardware / software - all new in 2009 New Storage Area Network (SAN) – new in 2010 Technical support contract w/ ACRO Services Corp. – an award

winning, Michigan-based IT firm operating since 1982

Users and Agencies 1,721 AIS user accounts 236 partner agencies across Michigan access the AIS

Usage and Utilization Current AIS Data Storage (production): about 15 gigabytes

(15,360 megabytes) - 1 megabyte roughly equals a typical book w/ 500 pages × 2000 characters/page

Current AIS data storage is 17% of capacity – room to grow!

Aging Information System (AIS) Network: Machines talking to machines

InternetInternet

Firew

all

Fiber Switch

SAN

ADRC User

ADRC User

OSA User

Servers

OSA ADRC Grant Proposal: What did we say we would do and why?

GOAL I. Enhance individual choice and support informed decision-making through person-centered planning/thinking (PCP/PCT) and comprehensive information and awareness (I&A):

Implement a statewide LTC resource database. OSA is responsible for management of the statewide I&A

data application and LTC website, including a statewide LTC resource database.

Goal: A Searchable ADRC Resource Directory & Database w/ Multi-Access Options

ADRC Partnership OSA

ADRC Partnership

AIS ADRC Resource Database

Searchable Resource Data to

the Public at ADRC and State-

level

Searchable, Editable, & Reportable

Resource Data Available to

ADRC

Searchable, Editable, & Reportable

Resource Data Available to OSA

Searchable, Editable, & Reportable

Resource Data Available to ADRC

LTC?

Information Hierarchies: Making Data Make Sense

Resource directory data organized by:

• Geography• Service Name• Service Type• Agency Name• Agency Type• Agency Characteristics• Other?

Searchable Databases: How we help people find what they are looking for

Provide logical ways to search and report information, including:

• Geography• Service Type• Service Name• Agency• Agency Type• Agency Characteristics• Key Words/Phrases• Other?

ADRC Resource Data Submission: More web, less data entry

InternetInternet

InternetInternetInternetInternet

InternetInternet

ADRC Services?STEP 1:

Local Providers

Submit Resource

Information via Web form

STEP 2: ADRC I&A Resource Contact

Review & Approves ADRC-specific Resource Data

STEP 3: OSA ADRC Contact

Review & Verifies Resource Data

RESULT: Searchable

Resource Data Available to ADRCs,

OSA, and Public

STEP 4: OSA Saves Verified

Resource Data to AIS Resource Database

www.miseniors.net: Web-based Resource Provider Submission Process

www.miseniors.net: Resource Provider Submission Webform

ADRC Resource Data: Centralized Management

many sources -> one repository -> many access points

Resource Database Records: Important, Detailed, & Living

Resource Data Management: Details, details, and more details

Key Issue for Resource Directories: Keep It Fresh, Accurate and Editable!

Service TypeContact First Name

Contact Last Name Resource Name Fed ID Site Name Street Address 1 City State Zip CLINTON EATON INGHAM

LTC Options Services Scott Test

Person-Centered Home Care Group, Inc. 38-7777777 Eaton Office

1356 W. Saginaw Lansing MI 48977 0 1 0

LTC Options Services Scott Test

Person-Centered Home Care Group, Inc. 38-7777777 Lansing Office P O Box 9 Lansing Twp. MI 48912 0 0 1

Data Access, Review, & Edit Options for ADRC partners: • Reports (example 1: flat file, etc)• Online Edit Options• Data File Downloads• Automated e-mail review reminders

Example 1.

Public Web: Search Criteria - Service Name

Public Web: Search Criteria - Geography

Search Results: Easy Access to Good Information is What Matters!

Person Centered Home Care, Inc.

Click Here to Visit their Website

ADRCs: A True Community Resource!

Goal: Enlightenment!

Avoid:

Frustration!