OCYS 2016-2017

Orlando City Youth Soccer

2016-2017

Organizational Structure 2016-17

Board of Directors,

Dennis Sprenkle, Kaia Forge't, Niki Budalic, Mel Simon, Julius Hajas and Dennis Reineke

Executive Director

Jacqui Chatwood

General Manager,Laura Halfpenny

Administrative Manager,Tanya Neidert

Assistant Registrar, William Diaz

Office Assistant I, Katelyn Grounds

Office Assistant II, Elizabeth Santiago

Business Coordinator, Joanne Kao

Director of Community Programs,

Stephen Harrrison

Little Lions (4-8), Alberto Gonzalez

Junior & Developmental

Lions (9-14), Steven Zapata

Grounds/Facilities, Keith Redwine

Operations Coordinator, Dan

Nolan

Tournament Director, Dan

Tidmarsh

ECNL/Girls Director of Coaching,Alan Hough

Junior Girls Coordinator, Sam

Mitchell

Coaching staff

Boys Director of Coaching, Paul Shaw

Junior Boys Coordinator, Kevin

Septhon

Coaching Staff

Director of Goalkeeping, Chris

Barocas

Coaching Staff

• 6 Board of Directors

• 18 Staff members

Roles and Responsibilities

NAME TITLE RESPONSIBILITIES

Board Of Directors Board Of Directors Strategic Vision and Oversight of OCYS

Jacqui Chatwood Executive Director Responsible for overseeing the strategic plan of the organization. Other key duties include fundraising, marketing, Finance, Affiliate

programming and Community Outreach

Laura Halfpenny General Manager Oversee Operations & Administration, Finance/Budgeting. HR & Payroll, Facility Contracts & Management, Financial Assistance Program,

Purchasing/Inventory

Tanya Neidert Administration Manager & Registrar Player Registration, Player / Team Administration. Oversee AGC / Team Managers, Office Staff scheduling

William Diaz Assistant Registrar US Club registration, Spanish Speaking, Customer Service, Collections

Katelyn Grounds Office Assistant Administrative asst., Customer Service, Collections

Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration

Joanne Kao Business Coordinator Accounts Payable, Accounts Receivable, Bookkeeping

Daniel Tidmarsh Tournament/Events Manager Tournament Sales & Operations, Event Planning

Dan Nolan Operations Coordinator Program training scheduling. Facility Closures. Referee assignment. Game Reschedules. GCF League Point of Contact

Keith Redwine Groundskeeper General Contracting, Building & Complex Maintenance, Field Lining

Paul Shaw Director of Boys Academy Boys Academy 2009 - 1998: Coach development & education, Player development, League Selection

Alan Hough Director of Girls Academy / ECNL Girls Academy 2009 - 1998: ECNL program, Coach development & education, Player development, League Selection

Chris Barocas Director of Goalkeeping Academy GK Programming, Academy GK Coach development & education, Player selection & development, Coach education

Alberto Gonzalez Little Lions Program Manager Directs Little Lions (ages 4-8), Little Lions in Schools (all school programming)

Stephen Harrison Director of Community Soccer Black teams, Junior Lions (ages 9-11), Developmental Lions Programming (ages 12-14 AKA in house), Coach education & volunteer programs

Kevin Sephton Junior Boys Age Group Coordinator Coordinates Boys Academy 2005-2009

Sam Mitchell Junior Girls Age Group Coordinator Coordinates Girls Academy 2005-2009 /ECNL staff Coach

2016-17 Programming Options

Junior Academy (9-11)

Senior Academy (13-18)

ECNL (14-18)

Little Lions

(4-8)

Junior Lions

(9-11)Developmental Lions (12-14)

Challenge Team Program (9-18)

2016-17 OCYS at a Glance

OCYS 2016-17 Program Registrations

• Girls Academy (Junior & Senior) -364

• 4% decrease

• Boys Academy (Junior & Senior) -687*

• 10.7% decrease

• ECNL (girls) - 81

• Community Programs - 1687

• Jr, Developmental & Challenge Lions -713

• Little Lions – 974

• 12% increase

• Goalkeeping & Striker Schools -269

• 93.5% increase

*movement of players to new OCSC DA teams

Team Count & League Affiliations

• 86 Competitive Teams & 32 Recreational Teams

• League participation: GCF, FYSA Region B, FSPL,

USYS Southeast Regional League, FPL, & ECNL

2016-17 OCYS at a Glance

OCYS 2016-17 Community Insights

Hosted Events*

• Hosted ECNL Winter Showcase (December 2016)

• Hosted FYSA State Cup and Presidents Cup rounds (spring 2016)

• Hosted FSPL & neutral game weekends (fall & spring)

• Florida ODP weekends & National Training Center/PDP invitational

Education

• Hosted Referee Grade 8 course (spring 2016)

• Hosted “Coaches Evening with Jay Entlich (US Soccer) and Anthony Pulis (OC B)

(Feb 2016)

• Hosted US Soccer B License (winter 2015)

• In house Coaching Education clinics (6)

Financial Assistance

• Awarded $29,393 & total number of recipients- 101

*1516 survey revealed affordability as least valued. Hosting allows us to reduce team

related/player related expenses.

Tournaments

• Orlando City Cup (October)

• Impacted by Hurricane Matthew*• Orlando City Junior Pro (February) – 258 Teams*

• Orlando City Festival (May) – 56 Teams

• Impacted by FYSA tryout changes

*OC Cup rescheduled – ran concurrent with Jr Pro.1516 = 456 teams / 1617 = 314

2016-17 OCYS at a Glance

OCYS 2016-17 Community Insights cont’d

Staff Highlights

• Tanya Neidert FYSA Region B Committee.

• Daniel Tidmarsh, Sam Mitchell & Chris Barocas training center staff.

• Chris Barocas u16 national team goalkeeping coach.

• Alan Hough ECNL national scout and ECNL PDP staff member.

• Paul Shaw – NSCAA Mentor, 30 under 30 program & Color Analyst Orlando City

Broadcast Team/ TV 27.

• Kevin Sephton – A License Renewal.

• Laura Halfpenny – Master in Business Administration / Florida ODP Staff.

Coaches Licensing updates: 21 with C and higher license.

• A license Coaches – 7

• B License Coaches – 8

• C license Coaches - 6

2016-17– Academy Program Highlights

Junior Academy (9-11) Senior Academy (13-18) ECNL (14-18)

Team Accomplishments

• 2004 Girls Purple & Coach Robbie Gobble win State Cup

• 1999 & 2002 Boys Purple Team State Cup Semi Finalists

• U15, 16 and 17 ECNL team made National Championships

Unique Activities - Kids vs Pro, OC Game Ball Managers, OCYS Night (MLS and Pride)

Individual Accomplishments

• National Team / Pool call ups (5):

• Hensley Hancuff (ECNL), Taylor Fox (ECNL), Christina Fischer (Alumni – Miami), Chyanne Dennis (ECNL), Brooke Bollinger (ECNL)

• ODP Regional player selections (6):

• Carolyne Davidson, Jadyn Mathews, Hannah Telleysh, Taylor Fox. Jacob Framson & Max Torres

• Number of players signing LOI with Colleges - 37 and Counting

2016-17– Kids Vs Pros

50 OCYS players took part in 100 kids vs 11 pro’s

2016-17 Community Program Highlights

Little Lions (4-8) Junior Lions (9-11)Developmental/Challenge

Lions (12-14+)

Junior, Developmental & Challenge Lions

Objective: rebrand from recreation label and offer programming year round

Objective: offer pathways between programs

• Goal: Introduce summer & winter programming in Sanford/Lake Mary & East

Orlando Areas.

• Goal: Increase player retention from Little Lions to Jr Lions and into Dev Lions into

17-18 season.

• Total Registration of 713

• 12% Growth; 637 to 713

Little Lions

Objective; increase number of participants

Objective; introduce to soccer

• Goal: Introduce Schools (ages 4-10).

• Seminole County Schools/Private

Schools/Pre Schools

• Goal: Introduce new site (Red Bug)

Results

• Little Lions – 840

• Little Lions Schools – 134 (*new)

• 12% Growth; 871 to 974

2016-17 Initiatives

Updates on Key 2016-2017 Initiatives and Feedback

Membership Satisfaction & Feedback

Infrastructure, Office & Facility

Irrigation & Facility upgrades

OCYS Membership Satisfaction

Key Notes

Survey received by 2157 with a response rate of 619 or 28.7%

2015-16 response rate of 29%

Of the respondents nearly 76% are from the Academy, 23% from Community, 1% from Schools.

The most interested in wanting to effect change is from the newer groups of players (1st and 2nd year) ~ nearly 49.1% responded to survey

The voice of the respondents illustrate the Academy players and newer players are most interested in wanting their voice to be heard

OCYS Satisfaction - Operations

Operations & Communication

Families prefer to be contacted by either email (43%) or text (25%) or mobile app/team app (28%) –overwhelming they did not want to be contacted by phone (98%) or read a newsletter (99%)*.

*2015-16 comparison shows families are increasing their preference for Team Application (23% to 28%) and declining preference for emails (51% to 43%)

the most highly valued by respondents (70% - 88% agree or strongly agree)~easy registration process, quality soccer program, easy website, good club

communications, their child believes they are part of a bigger family (Orlando City)* and believes their child developed over the season.

*improved from 2015-16; movement among teams, kids vs pros; OCYS specific ticketing, OCYS nights, Ball Managers, Player Escorts at OC Events.

the least valued by respondents (43% - 51% disagree or strongly disagree) ~team assignment process is clear & tryout process. Fees are affordable.

Summary

Good response to second survey; the most frequent responses were from players within the first few years of being in the Club and in Academy.

Of overall respondents, 75.5 % would recommend OCYS Club.

Of these same respondents 83% rated the past season experience as ‘average’, ‘good’ or ‘excellent.’

Uniforms are well received, ordering was acceptable, and is quality for value.

The Club should focus communication through email (43%), Mobile/Team Application (28%) & Text (24%) and not through phone call or newsletter.

Operationally; the registration process, website and club communications are well received; while focus should be on fees, and educating on our team assignment and tryout process.

Overall when asked, respondents want to see improvements in Tournaments (33.1%), Team Management & Administration, (47.6%), Facilities & Fields (54.5%) We have strong team managers; effective communicators (88%), accessible (93%) and responsive (91%) but families want

coaches to communicate more with families about play time, tournaments, and feedback on development.

Facility Progress in 2016-17

Soak Seminole Project Field Improvements

Phase I – Potable Water, Well Repair & Upgrades (spring / early summer 2016)

Phase II – Irrigation replacement (spring/summer 2016)

• Newburg Irrigation installed new irrigation system on all fields prior to August 1st , 2016

• Remaining areas (peripheral field space, office buildings) were completed August 26th , 2016

Phase III – Maintenance & Service plan (Fall 2016 onward)

• New Service Agreement & equipment

• Staff with sports facility specific experience & education

• Improved field maintenance and servicing

Phase IV – Growth• Curfew application for nematode (Late spring 2016/summer 2017)

Irrigation

This picture was taken late February/early March 2016 – the waste pro dumpster parked in the center of the screen, next to the central wall was only on property from Feb 25 for 10 days for the Volunteer clean up.

Irrigation

This picture was taken December 2016 prior to the ECNL Winter Showcase

Irrigation

Stadium Before (August ‘16) vs. Stadium After (Nov ‘16)

Irrigation

Field 7 & 8 June 27, 2016 (before) and Nov 7, 2016 (after) improvements

Irrigation

Field 8 June 27, 2016 (before) and Nov 7, 2016 (after) improvements

2017-18 Objectives

• Improve response rate to Member Satisfaction Survey by 8-10%

• Restructure staffing by dedicating program managers to provide greater service to coaches, team

managers & families. Consistent technical oversight for all programs.

• Improve member understanding of tryouts and team assignment process through education.

• Improve coaches ‘soft skills.’

• Seek opportunities and ways to keep team fees affordable.

• Continue field improvements for member and commercial benefits.

Thank you

Thank you!

Any Questions?