Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative...

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OCYS 2015-2016 Orlando City Youth Soccer 2015-2016

Transcript of Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative...

Page 1: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

OCYS 2015-2016

Orlando City Youth Soccer

2015-2016

Page 2: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Organizational Structure

Board of Directors,

Dennis Sprenkle, Kaia Forge't, Niki Budalic, Mel Simon, Julius Hajas and Dennis Reineke

Executive Director

Jacqui Chatwood

General Manager, Laura Halfpenny

Administrative Manager,Tanya

Neidert

Assistant Registrar, William

Diaz

Office Assistant I, Katelyn Grounds

Office Assistant II, Elizabeth Santiago

Business Coordinator, Joanne Kao

Director of Community Programs,

Stephen Harrrison

Little Lions (4-8), Alberto

Gonzalez

Junior & Developmental Lions (9-14),

Steven Zapata

Grounds/Facilities, Keith Redwine

Operations Coordinator, Dan Nolan

Concession Coordinator

Tournament Director, Dan

Tidmarsh

ECNL/Girls Director of Coaching, Alan Hough

Junior Girls Coordinator, Sam Mitchell

Coaching staff

Boys Director of Coaching, Paul

Shaw

Junior Boys Coordinator,

Kevin Septhon

Coaching Staff

Director of Goalkeeping, Chris Barocas

Coaching Staff

• 6 Board of Directors

• 18 Staff members

Page 3: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Roles and Responsibilities

NAME TITLE RESPONSIBILITIES

Board Of Directors Board Of Directors Strategic Vision and Oversight of OCYS

Jacqui Chatwood Executive Director Responsible for overseeing the strategic plan of the organization. Other key duties include fundraising, marketing, Finance, Affiliate

programming and Community Outreach

Laura Halfpenny General Manager Oversee Operations & Administration, Finance/Budgeting. HR & Payroll, Facility Contracts & Management, Financial Assistance

Program

Purchasing/Inventory

Tanya Neidert Administration Manager & Registrar Player Registration, Player / Team Administration

Oversee AGC / Team Managers, Office Staff scheduling

William Diaz Assistant Registrar US Club registration, Spanish Speaking, Customer Service, Collections

Katelyn Grounds Office Assistant Administrative asst., Customer Service, Collections

Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration

Joanne Kao Business Coordinator Accounts Payable, Accounts Receivable, Bookkeeping

Daniel Tidmarsh Tournament/Events Manager Tournament Sales & Operations, Event Planning

Dan Nolan Operations Coordinator Program training scheduling. Facility Closures. Referee assignment. Game Reschedules

League Point of Contact

Celine Reindeau Concessions Coordinator Concession store, Purchasing, Staff scheduling

Keith Redwine Groundskeeper General Contracting, Building & Complex Maintenance, Field Lining

Paul Shaw Director of Boys Academy Boys Academy 2009 - 1998: Coach development & education, Player development, League Selection

Alan Hough Director of Girls Academy / ECNL Girls Academy 2009 - 1998: ECNL program, Coach development & education, Player development, League Selection

Chris Barocas Director of Goalkeeping Academy GK Programming, Academy GK Coach development & education, Player selection & development, Coach education

Alberto Gonzalez Little Lions Program Manager Directs Little Lions (ages 4-8), Little Lions in Schools (all school programming)

Stephen Harrison Director of Community Soccer Oversee Black teams, Oversees Junior Lions (ages 9-11), Oversees Developmental Lions Programming (ages 12-14 AKA in house),

Coach education & volunteer programs

Kevin Sephton Junior Boys Age Group Coordinator Coordinates Boys Academy 2005-2009

Sam Mitchell Junior Girls Age Group Coordinator Coordinates Girls Academy 2005-2009 /ECNL staff Coach

Page 4: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

2015-16 OCYS highlights

OCYS 2015-16 Program Registrations

•Little Lions –871

• 22.3% growth from 14-15

•Girls Academy (Junior & Senior) -381

• 11.1% growth from 14-15

•Boys Academy (Junior & Senior) -770

• 39.5% growth from 14-15

•ECNL-84

•Recreation -637

• In house (now Jr and Developmental Lions) grew by 70.1%

•Goalkeeping & Striker Schools -139

Note: Little Lions, Rec & GK registrations may be > 1 per individual.

Team Count & League Affiliations

• 105 total competitive teams

• League participation: GCF, FYSA

Region B, FSPL, USYS Southeast

Regional League, FPL, & ECNL

Page 5: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

2015-16 Program highlights

Girls Academy Highlights

• U12 Girls Purple 2 Region B cup champions and Presidents Cup finalist

• 36 players committed to play college soccer in 2016 .

• ECNL ranked top 25 club ranking for the second consecutive year.

• 4 teams qualified at Nationals finals

• 3 ECNL teams to National Finals & U15 girls purple NPL national

finalist.

• U13 girls pre ECNL Region 3 Premier league Runner Up

Player Accomplishments

• Three current youth national team players. Brooke Bollinger – Florida

State University commit, Ashlynn Serepca – University of Virginia

commit, Kristina Fisher – University of Miami

• ID2 national camp invites; Brooke Schultz – u15 ECNL & Madison Jones

– u14 ECNL

• Ten players selected to represent region 3 ODP at inter regionals

Boys Academy Highlights

• One State Cup Finalist

• One Region Cup Winner

• FYSA State Ranking #1 - U13 Boys purple

• U13 Boys Purple won FPL

Player Accomplishments

• Jacob Framson – Generation Adidas Selection – Real Madrid

• 8 Players from Purple teams signed NLI in 2016

• 10 Players promoted to Developmental Academy

Page 6: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

2015-16 Program highlights

Staff Highlights

• Tanya Neidert Region B District Commissioner (FYSA)

• Daniel Tidmarsh current Director for US Soccer national team

training centers in Florida.

• Chris Barocas current u16 national team goalkeeping coach.

• Sam Mitchell and Chris Barocas current US soccer national team

training center staff in Florida.

• Alan Hough current ECNL national scout and ECNL PDP staff

member.

• Laura Halfpenny current region 1 ODP staff member.

Community Insights

Education

• Hosted Florida State Referee courses (3)

• Hosted US Soccer ‘E’ License (fall 2015)

Financial Assistance

• 114 recipients

Hosted

• ECNL National Showcase

• Orlando City Cup – 241 teams

• Orlando City Junior Pro – 104 teams

• Orlando City Festival – 105 teams

Page 7: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

2015-2016 Initiatives

Updates on Key 2014-2015 Initiatives and Feedback

Membership Satisfaction & Feedback

Infrastructure, Office & Facility

Irrigation & Facility upgrades

Page 8: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

OCYS Membership Satisfaction

Feedback from Fall 2015 Annual General Meeting was to survey player families Spring of 2016 survey developed

Summer of 2016 data collected and analyzed

Late Summer/Early Fall 2016 report of findings follows

Key Notes

Survey received by 1837 with a response rate of 536 or 29%

Of the respondents nearly 67% year from the Academy

The most interested in wanting to effect change is from the newer groups of players ~ nearly 59.1% responded to survey

The voice of the respondents illustrate the Academy players and newer players are most interested in wanting their voice to be heard

Page 9: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

OCYS Satisfaction - Operations

Operations & Communication

Families prefer to be contacted by either email (51%) or text (24%) or team app (23%) – overwhelming they did not want to be contacted by phone or read a newsletter (88%).

Of the 54% respondents on operations:

the most highly valued (74% - 86% agree or strongly agree)~easy registration process, quality soccer program, easy website, good club

communications, and believes their child developed over the season.

the least valued include (52% - 64% agree or strongly agree) ~fees are affordable, team assignment process is clear, club makes my

child feel valued

Page 10: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Club Overall

Of overall respondents, 79.2% would recommend OCYS Club

Of these same respondents 65% rated the past season experience as ‘good’ or ‘excellent’

64.5% are not interested in an advisory board while respondents wanted to see club improvements in:

Fundraising 9.0%

Volunteer Projects 5.4%

Social & Events 19.1%

Child Welfare 13.2%

Tournaments 31.5%

Team Management & Administration 40.6%

Facilities & Fields 67.0%

Page 11: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Summary

Good response to first survey; the most frequent responses were from players within the first few years of being in the Club and in Academy.

79.2% would recommend OCYS Club and of these same respondents 65% rated the past season experience as ‘good’ or ‘excellent’

Uniforms are well received, ordering was acceptable, and is quality for value

The Club should focus communication through email (51%) text (24%) and not through phone call or newsletter (88% did not want through these modes)

Operationally; the registration process and website are well received; while focus should be on fees, team assignment process, and the Club showing they value the players and their families

Coaches have strong team managers; coaches need to communicate more with families about play time, tournaments, and feedback on development

Biggest concerns were SSC field (93%) and bathroom conditions (82%), coach communication and valuing the families

Page 12: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Goals for 2016-17

Increase response rate by 8-10% next year

Invest in improvements to SSC fields and bathrooms

Put more information on the website & social media outlets for families – teams, tournaments, club offerings for families

Training for coaches on the ‘soft’ skills

FAQ and new family orientation

Page 13: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Facility Progress in 2015-16

Page 14: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Before & After Facility

February 2016: Before, During and After; Sherwin Williams concrete stain with H & C SharkGrip ™ slip resistant additive

Page 15: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Before & After Office

February 2016; Sherwin Williams donated interior primer and paint to replicate colors at the Front Office.

Page 16: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

After Exterior

February 2016; Pavilions painted with Sherwin Williams concrete stain with H & C SharkGrip ™ slip resistant additive, Parking Poles painted with Industrial Urethane Alkyd enamel (blue for handicap spaces)

Page 17: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Soak Seminole Project Spring

& Summer 2016

Phase I – Potable Water, Well Repair & Upgrades (spring 2016)

• Connect buildings, bathroom and concession to potable water (March 2016)

• Well Upgrades:

• Replace and install improved motors (May 2016)

• Replace and install new pumps (May 2016)

Phase II – Irrigation replacement (spring/summer 2016)

• Newburg Irrigation installed new irrigation system on all fields prior to August 1st , 2016

• Remaining areas (peripheral field space, office buildings) were completed August 26th , 2016

Phase III – Maintenance & Service plan (Fall 2016 onward)

• New Service Agreement

• Staff with Sports facility specific experience & education

• Improved field maintenance and servicing

Page 18: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

County Water

County Water connection allowing potable water service to locker room, office building, concession and bathroom facilities

Page 19: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Irrigation

This picture was taken late February/early March 2016 – the waste pro dumpster parked in the center of the screen, next to the central wall was only on property from Feb 25 for 10 days for the Volunteer clean up.

Page 20: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Irrigation

Stadium Before (August) vs. Stadium After (Nov)

Page 21: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Irrigation

Field 7 & 8 June 27 (before) and Nov 7 (after) improvements

Page 22: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Irrigation

Field 8 June 27 (before) and Nov 7 (after) improvements

Page 23: Orlando City Youth Soccer 2015-2016 2… · Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable,

Thank you

Thank you!

Any Questions?