Orientation Prog on Communication Skills
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Transcript of Orientation Prog on Communication Skills
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Introduction
toBusiness Communication
By
Deepak LalchandaniAsst. Prof.
BIMT
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Objective of the Course
Understanding the importance and the difference of Business
Communication
To Increase
Listening
Speaking Writing
effectiveness in business communication.
To become an effective Presentator
Building Self-image and Self-Efficacy
To improve Interpersonal Relationship Skills
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Only constant
in Lifeis
CHANGE
Accept your
STRENGTH
Work Hard on yourSHORTCOMING
More will be your
POPULARITY
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Introduction
The word communicate comes from the Latin verbcommunicare that means to impart, to participate, toshare or to make common.
By virtue of its Latin origin it is also the source of the
English word common. Whatever is common is shared
by all.
Sense of sharing is inherent in the very origin andnature of communication.
In communication we share information, i.e.something to tell, in whatever way we like, or as thesituation demand.
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Communication is a dynamic process
through this process we convey a thought or feeling tosomeone else.
how it is received depends on a set of events, stimuli, thatperson is exposed to.
how you say; what you say.. plays an important role in
communication.
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Why Communication is Important
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In business, a good communication skill is always required
especially on advertisements for job seekers.
Without good communications skills, a person may find
it impossible to climb up the corporate ladder.
Usually promotions come to those who can communicate
well.
Communication is a good way to maintain good relationships
with our friends, family, etc. Good communication skills help
the relationships to develop in a nice way.
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In sharing your happiness what you do is communicate whenyou talk
A good communication skill is essential in a relationship becauseyou are free to talk about what you feel.
One needs to be equipped with habits for good communication
skills, as this is what will make them a happy and successfulsocial being.
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While interviewing candidates, most interviewers judge them on
the basis of the way they communicate.
They believe that skills can be improvised on the job; but ability
to communicate well is important, as every employee becomes
the representing face of the company.
Today, effective communication skills has become a predominant
factor even while recruiting employees.
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Do
You
have
an aspiration to
GROWin your professional career ?
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An Active Listener,
An Effective Presenter,
A Quick Thinker.
A Win-Win Negotiator.
WHAT MAKES A GOOD COMMUNICATOR?
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COMMUNICATION GAME # 1
RULE: Make a group of Four. Sequentially assign a number to every individual.
1 representative Pick up on chit from the lot.
Memorize the sentence and return the chit. Go back and utter the sentence to the 2nd person.
No one else should hear the sentence.
Then the 2nd person should utter it to the 3rd person and
so on.
The last person should announce the sentence to all.
And 1st person reads the chit.
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WHAT DID WE LEARN?
Verbal communication can create chaos while itreaches the last person.
Every persons thought process influences theindividual understanding.
So be an active listener......
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RULE:
Make a group of 6.
Once groups are divided, the leader has to instruct thegroups to line-up in order of height.
When the group has lined-up in a particular order, they are
then supposed to clap to let the leader know that they aredone.
The first group to clap wins that round.
COMMUNICATION GAME # 2
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WHAT DID WE LEARN?
Communication process sometimes require aLeader subordinate relationship
Mutual understanding between Leader andsubordinate is very vital
So mutual understanding can come only through
good communication......
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Learning
plays an important role.
Active Learningprovide opportunities
to build
better FUTURE
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What distinguishes human beings from animals?
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What distinguishes one human being from
another?
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If it is the FIRST time
If it is the nth time
IMPROVE
continuously
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Can you name the
3 most importantSteps for having a good communication?
Number 1 is
Number 2 is
Number 3 is
Preparation is everything!!
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