UOWD – Your Australian University in Dubai

Orientation & Induction Handbook

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CONTENTS Page

CHECKLIST

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1. INTRODUCTION 2. ACADEMIC CALENDAR 3. OFFICIAL UAE LOCAL HOLIDAYS 4. TRAVELLING TO THE DUBAI CAMPUS

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5. BEFORE YOU ARRIVE 4

5.1 Accept Offer of a place at UOWD 5.2 Know your Financial Responsibilities 5.3 Clear any of your Outstanding Conditions 5.4 Check out your Orientation and Induction Schedule 5.5 Start process for Student Residence Visa 5.6 Apply for Student Transport 5.7 Apply for Student Accommodation

6. WHEN YOU ARRIVE ON CAMPUS 6

6.1 Process your Student Residence Visa 6.2 Attend Orientation and Induction Events 6.3 Complete Student Enrolment with University 6.4 Complete and Return Forms

7. ENROLMENT PROCESS FOR AUTUMN 2019 7

7.1 What is Enrolment? 7.2 When will Enrolment take place? 7.3 Enrolment Process 7.4 Post Enrolment Conditions 7.5 Student and Library Card 7.6 Library Services 7.7 IT Services 7.8 Personal Data Information

8. ORIENTATION AND INDUCTION SCHEDULE FOR UNDERGRADUATE STUDENTS

9. ORIENTATION AND INDUCTION SCHEDULE FOR POSTGRADUATE STUDENTS

10. YOUR FINANCIAL RESPONSIBILITIES

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10.1 Tuition Fees 10.2 Refunds and Transfers 10.3 Transfer of Fees to Next Session 10.4 Refund of Fees 10.5 Important Deadline Dates for Refunds – Autumn 19 10.6 Student Fees and Charges – Autumn 19

11. USEFUL CONTACTS 12. DISCLAIMER

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Please note that if you have already enrolled, please refer to the Orientation and Induction schedule.

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CHECKLIST

As you read this guide, you will see that there is a list of actions that you need to undertake prior to

commencement on your program of study. For your benefit, the list below has been prepared to assist you

with the actions:

BEFORE YOU ARRIVE Tick if complete

Accept your offer of a place to study at UOWD

Complete the ‘Acceptance Agreement’ in your offer letter.

Clear any outstanding Conditions Check your Offer letter All conditions must be cleared before you can enrol

Submit ‘Student Residence Visa’ documentation to the University (if required)

This should be submitted as soon as possible to ensure approval of your ‘Student Entry Permit’.

Obtain your ‘Student Entry Permit’ (if required)

You must obtain your ‘Student Entry Permit’ before entering the country to commence study.

Apply for Student Accommodation (if required)

It is advised to apply as soon as possible to secure a place.

WHEN YOU ARRIVE

Submit additional ‘Student Residence Visa’ documentation to the University (if required)

Submit original passport, Entry Permit and 2 passport pictures to the Registrar’s Office, within 7 days of arriving in Dubai to commence study.

Pay your Tuition Fees Students can pay fees by cash, online, cheque or debit/credit card. See page 12 for further details.

Attend for medical test (if required)

This is a requirement if taking our ‘Student Residence Visa’ Further details will be provided by the University.

Attend Orientation and Induction sessions

See schedule on pages 10 or 11. These are mandatory sessions. This includes enrolment with the University

Apply for Challenge Tests (if required)

If not already done, visit the Student Recruitment and Admissions Office to apply and pay for test.

Placement Tests (all UG Eng students)

Every BEng student must take the Placement test exam. If not already done, visit the Student Recruitment and Admissions Office to apply and pay for test.

WHAT YOU NEED TO BRING WITH YOU To ensure that you can complete the enrolment process you MUST bring the following to the Orientation and Induction event:

Student ID You will find your Student ID on your ‘Offer of Admission’ letter from the University

Passport, visa details & Emirates ID (if appropriate)

You will be required to bring your passport and visa details (not applicable for UAE Nationals) and Emirates ID (if appropriate).

Tuition fee receipt or sufficient financial documentation (if not already paid)

See page 12 for further information. (it is advisable to complete this section prior to the appropriate enrolment date – failure to do this, may delay your enrolment)

Enrolment Worksheet Attached to your ‘Offer of Admission’ letter from the University

Clear any outstanding Conditions (if not already completed)

Check your Offer letter. All conditions must be cleared before enrolment. Submit documents to the Student Recruitment and Admissions Office prior to enrolment

Emergency Phone Number (UAE mobile number) if available at the time of enrolment.

You will be required to provide an Emergency UAE Phone Number during enrolment for communication, in case of emergency

FORM TO COMPLETE Below is a list of form for your completion when you arrive on-campus. Once completed, return to the relevant office for appropriate action.

Medical Form Completion of this form will enable us to inform the appropriate medical practitioner in the event of an emergency or to support you during your studies/exams.

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1 INTRODUCTION

Firstly, congratulations on being offered a place of study at the University of Wollongong in Dubai (UOWD)!

Orientation and Induction is your opportunity to be introduced to the University, meet academic and administrative staff and interact with fellow students. To assist you with settling into the University, we have developed a program specifically for new students so you can:

- get to know your peers - find out about University life - find out more about your program and the subjects you will study - learn how to become a successful student - participate in extra-curricular activities - find out about the services/facilities that will help you with your studies and exams

Do not hesitate to contact the Registrar’s Office if you have any questions in relation to the information provided within this handbook. Further contact details can be found at 14. I look forward to meeting you at our Orientation and Induction event. Sheelagh Wallace Director, Student Services and Academic Registrar University of Wollongong in Dubai

2 ACADEMIC CALENDAR

Spring 2020 2019 Semester Start End

Orientation and Induction Event

- Undergraduate students - Postgraduate students

22nd January 2020

22nd January 2020

23rd January 2020

22nd January 2020

Lectures commence (9 weeks) 26 January 2020 28 March 2020

Last day to enrol in Subjects * 8 February 2020

Last day to transfer/withdraw Subjects * 15 February 2020

Mid-Semester Break 29 March 2020 4 April 2020

Lecture recommence (4 weeks) 5 April 2020 2 May 2020

Last day to withdraw from subjects without Academic Penalty * 28 March 2020

Study Break 3 May 2020 9 May 2020

Examinations 10 May 2020 16 May 2020

Results Released 28 May 2020

Supplementary Exam Period 10 June 2020 13 June 2020

Please note that all these dates were current at time of print however may be subject to change.

* Students MUST withdraw from their subjects via SOLS prior to submitting their Fee Refund/Transfer form. For further information on refunds and transfers, please refer to page 13

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3 OFFICIAL UAE LOCAL HOLIDAYS

Local Holiday Advertised Date of Local Holiday

New Year’ Day 1 January 2020

Eid-Al-Fitr (End of Ramadan) 24 – 26 May 2020 *

* All dates given, especially for Islamic holidays and special observations, are approximate dates only and will be confirmed nearer the time, along with any University closed days.

4 TRAVELLING TO THE DUBAI CAMPUS

4.1 Location

The University of Wollongong in Dubai (UOWD) is located in the heart of Dubai’s vibrant education and training cluster, Dubai Knowledge Park. UOWD occupies Blocks 5, 14 and 15 of the Knowledge Park, which is in close proximity to the public transport hub adjacent to Dubai Internet City (DIC). Both metro and bus services can be accessed from the DIC interchange. UOWD operates a shuttle service to and from the University and the nearest metro station throughout the day.

4.2 Contact Details

The University’s contact details are: University of Wollongong in Dubai (UOWD) Knowledge Park PO Box 20183 Dubai UAE Telephone: 00 971 4 278 1800 (800 UOWD) Fax: 00 971 4 278 1801 Web: www.uowdubai.ac.ae Email: info@uowdubai.ac.ae

4.3 Parking

Outside, all parking spaces in Knowledge Park are provided by the Roads and Transport Authority (RTA). For the Orientation and Induction event, basement carpark access (off Al Falak street or Al Ma’refa street) will be available on a first-come first-served basis. Please make sure to show your offer letter to TECOM Security staff at the gate. If spaces are full, you will be required to park on the street (paid parking).

4.4 2020 Campus – Coming soon!

2020 will be a momentous year for UOWD when we move into our new, dedicated 200,000 square foot campus building located in Knowledge Park. Featuring ultramodern facilities housed in an avant-garde architectural design, the new campus will enrich the University’s teaching approach, with flexible, technology-driven curricula that will match the skill need required for the future.

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5 BEFORE YOU ARRIVE ON CAMPUS

In order to make the start of your studies at the University as easy and enjoyable as possible, we recommend that you do the following things before you arrive on campus to commence your studies. Further information on each of these will be detailed in this section.

- Check out our website: https://www.uowdubai.ac.ae/ - Accept your Offer of a place to study at UOWD - Know your financial responsibilities - Clear any outstanding conditions - Check out your Orientation and Induction schedule - Start process for Student Residence Visa (if required) - Apply for Student Transport and Accommodation (if required)

5.1 Accept Offer of a place to study at UOWD

To secure your place, you must complete the ‘Acceptance Agreement’ in your Offer letter. This should be carried out as soon as possible after receiving your ‘Offer of Admission’ letter. For further information, please contact Student Recruitment and Admissions. Contact details on page 14.

5.2 Know your Financial Responsibilities All students are charged tuition fees, which may be paid by a sponsor or by personal contribution.

It is your responsibility to ensure that the required financial documentation etc. is in place prior to enrolment.

For further information on fees payment, please go to page 12.

5.3 Clear any Outstanding Conditions

If you have received a conditional offer, you will be required to clear any conditions you have before you can enrol as a student of the University. In exceptional circumstances, it may be possible to receive a ‘Post Enrolment Condition’ and this will be communicated to you by the Student Recruitment and Admissions Office and will be listed on your Offer Letter.

5.4 Check out your Orientation and Induction Schedule

You should refer to page 10 or 11 for more details about the events and activities held during this event. Please ensure you attend ALL sessions, at the allocated time. During this event, you will receive more specific program induction information from your Faculty/School, understand the services/facilities available to you and meet members of our Student Representative Council (SRC) who will be able to inform you about the extra-curricular activities taking place on campus.

5.5 Start process for Student Residence Visa (if required)

All students (except GCC nationals) must have a UAE Residence Visa to study at UOWD. The University will provide assistance and support to students who require a ‘Student Residence Visa’ to study at the University. You must obtain the student visa before entering the country if you are travelling from outside the UAE. Once you have been accepted or confirmed a place to study at UOWD, you will be sent information to apply for your visa. This should be completed and returned to us as soon as possible. Other documentation required is listed below: - Coloured Passport copy - 2 passport size photos - Receipt for visa and tuition fees (3 subjects for UG or 2 subjects for PG) for the semester

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All paperwork should reach the University as soon as possible. As an indication, please send approximately 20 days prior to the start of the program or ASAP. Once all documentation has been submitted, the University will send you a scanned copy of your ‘Student Entry Permit’ for you to gain entry into the UAE. The Visa is valid for 12 months and renewable each year for students who continue to comply with our Visa Policy. If required, please request a copy from the Registrar’s Office. Prior to the approval of your ‘Student Residence Visa’, the Dubai Government requires you to take a medical test. Please note that you will not be able to commence classes without having the appropriate visa in place. For further information, click here.

5.6 Apply for Student Transport (if required)

The University provides a transport service to enable students to travel to and from UOWD. This service is dependent on demand and location of accommodation. Currently we offer transport services to and from the following areas:

- Qusais, Sharjah and Ajman - Abu Dhabi and Al Ain The service operates five days per week, Sunday – Thursday, and pick-up times vary depending on the number of students and the distance to campus. For further information, click here. The appropriate application should be submitted to the University, 20 days prior to the commencement of the program or as soon as possible, accompanied by the appropriate fee.

5.7 Apply for Student Accommodation (if required)

The University provides safe and comfortable student accommodation at Jebel Ali Gardens and Emirates Academy for Hospitality Management. For further information, click here. The appropriate application should be submitted to the University, 20 days prior to the commencement of the program or as soon as possible, accompanied by the appropriate fee.

6 WHEN YOU ARRIVE ON CAMPUS

Once you arrive; you should complete the following tasks prior to the commencement on your program of study:

- Submit original documentation in relation to your Student Residence Visa and attend the medical

test (if appropriate) - Attend orientation and induction events for new students - Complete enrolment process - Complete and submit any forms

6.1 Process your Student Residence Visa If the University will be supporting you with the processing of your Student Residence Visa, please

ensure that you visit the Registrar’s Office, within seven days of arrival in Dubai, to ensure that all documentation is complete. If all other documentation has been submitted prior to your arrival, you will only need to submit your original passport, original Student Entry Permit and 2 passport sized pictures.

Once this has been confirmed, you will be required to attend a government hospital or medical

clinic for a health check. The medical check is a blood test and chest X-ray for HIV (AIDS), Hepatitis B, Hepatitis C, Tuberculosis (TB), Leprosy, and Syphilis. If results come back positive for any of these conditions, it may be likely that you will be deported. The University will arrange for you to be taken to the hospital/clinic for these tests.

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Following your approved medical test, your Student Residence Visa will be endorsed in your

passport. Please note that all Student Residence Visas are valid for one year, providing you continue to study full-time with the University.

6.2 Attend your Orientation and Induction Events

The University will be holding a series of mandatory orientation and induction sessions for new

students. Please note that students who attend all sessions will receive a ‘UOWD Welcome Pack’

from the University. For further information on the schedule of events, please refer to page 10 or

11.

6.3 Complete Student Enrolment with University At the commencement of studies, all students are required to enrol with the University. For further

information, please refer to the ‘Enrolment Process’ section within this handbook. 6.4 Complete and Return Forms You will be required to complete a Medical Form which you should complete and return to the

University as soon as possible. Completion of this form will enable us to inform the appropriate medical practitioner / counselor in the event of an emergency or to provide you support throughout your studies and exams. If you have already provided this information, there is no need to submit this form.

If required, you should complete and return applications forms for Student Transportation and

Accommodation (if required).

7 ENROLMENT PROCESS – SPRING 2020

All students are required to enrol with the University. This section is designed to help you find your way around the enrolment process. The Registrar’s Office has responsibility for the enrolment of students. Please refer to the contacts on page 14 for further details. 7.1 What is Enrolment?

Enrolment is the process through which students must: • agree to become a student of the University • formally sign up in confirmation of their agreement to abide by the University’s Policies, Rules

and Procedures, and to become liable for fee payments • check, update and confirm as correct, key personal information in their student record. • select and enrol in academic subjects There are three stages to the enrolment process for new students: • Stage 1 – Attend Academic Orientation (Pre-Enrolment Meeting) • Stage 2 - Fee Payment • Stage 3 - Online Enrolment and Enrolment Completion

7.2 When will Enrolment take place?

Enrolment for new students will take place on the following dates: Undergraduate Students - 23rd January Postgraduate Students - 22nd January It is important that you attend all sessions at the times specified for your program.

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If you have any queries about the process, please contact the Registrar’s Office (contact details are on page 14). Please note that any student with an outstanding debt to the University from a previous semester or program will not be permitted to enrol until arrangements are made with the Finance Office to clear the debt. Prior to enrolment, commencement on the program will not be permitted.

7.3 Enrolment Process

All students are required to enrol with the University through our online enrolment facility. There are 3 main stages you need to complete before you are fully enrolled:

Stage 1 - Academic Orientation (Pre-Enrolment Meeting)

You must attend a pre-enrolment meeting within your Academic School in order to have your program of study and choice of subjects approved. The time and location of these meetings are listed on page 10 or 11. Each Faculty will host program-specific information sessions which will be your opportunity to meet with academic staff. The sessions will cover information about your program, subject outlines, expectations and ways in which you will use tools throughout your studies (eg. virtual learning environment - Moodle).

2 - Fee Payment

After your pre-enrolment meeting, you will be directed to the Finance Office to pay any outstanding tuition fees. Only if you have paid all your fees in full or submitted the appropriate financial documentation, you will be directed to the Library to carry out online enrolment (Stage 3). Staff will be available to answer any questions you may have.

3 - Online Enrolment and Enrolment Completion

It is envisaged that the online enrolment process will take approximately 20 minutes to complete. You will be asked to provide/confirm the following information:

- Student ID (found on any recent letter from us) and date of birth - Personal details (contact details, ethnicity, disability and visa information, where

relevant) - Passport and Visa details - Program and subject information - Fee information - Acceptance of University Policies, Rules and procedures

Following online enrolment, you will be required to complete an identity verification check and collect your Student ID Card. To ensure that the identity checks can be carried out, you must ensure that you attend the event with formal photographic identification (passport, driving licence etc). Following successful completion of the identity check and collection of your Student and Library ID card, you will be fully enrolled and will receive your enrolment confirmation, by email, to your personal email address. For a tutorial on our online enrolment system, please go to: https://youtu.be/HDQHEH2jxzg

Please be aware that you will not be permitted to attend classes, take examinations etc. until you are fully enrolled with the University.

7.4 Post Enrolment Conditions

In some cases, enrolled students have a ‘post enrolment’ condition added to their record. Please be aware that these conditions must be cleared within the FIRST semester of study. Failure to do this will result in the termination of enrolment from the University.

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7.5 Student and Library Card

All new students will be issued with a Student and Library Identity Card for the duration of their study – it is essential that this card is kept in a safe place. All students are advised that they are required to show their Student Identity Card to an authorised person on the following occasions:

- at an examination - for student election purposes - any events hosted by the University - for use of Library and Computing Services - on request by any officer of the University, including Security Patrol Officers - on any other occasion where a reasonable request is made.

7.6 Library Services

You will be automatically registered to use the Library following completion of the University Enrolment process. Your Student and Library Card acts as your Library borrower’s card. You may borrow from the Library the day after completion of the enrolment process. For further information on the Library, please refer to our ‘Student Handbook which you will receive in due course.

7.7 IT Services

You will normally gain access to IT facilities 24 hours after you are fully enrolled. Email and login details will appear on your enrolment confirmation letter, which is accessible at the end of online enrolment. For further information on computing, information systems and network facilities, please refer to our ‘Student Handbook’, which you will receive in due course.

7.8 Personal Data Information

The University of Wollongong in Dubai collects and manages personal information about all of its students, and has a range of legislative and ethical responsibilities in regard to maintaining the confidentiality of students’ personal information. These include, but are not limited to, responsibilities and/or requirements under United Arab Emirates (UAE) law, with the Ministry of Education–Higher Education Affairs and the University of Wollongong in Australia. The privacy of this information is a critical component of the University’s relationship with its students, and the University recognizes its responsibility to collect, manage, use, store and disclose personal data in adherence with legislative and other requirements. For further details, the Registrar’s Office can provide you with a copy of our Privacy and Confidentiality of Students Personal Information Policy.

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8. ORIENTATION AND INDUCTION SCHEDULE FOR UNDERGRADUATE AND FOUNDATION STUDENTS

To ensure that you are fully briefed on the University, we invite you to attend mandatory sessions.

Dates/times are specified below.

Wednesday 22nd January

1245 - 1700 hrs Welcome from SRC President

Getting to Know Your Fellow Students / Quiz

How to Transition and become a Successful Student

Introduction to your Student Representative Council (SRC) and activities

Thursday 23rd January

0900 – 1700 hrs Welcome and Introduction

Campus Tour

Faculty Academic Orientation

Enrolment

Lunch

Introduction to Library and IT services

Introduction to Support Services (Student Wellbeing and Disability, Careers)

Other Activities/Sessions

25th January 2020

26th January 2020

27th January 2020

28th January 2020

29th January 2020

Date TBC

Accommodation sessions (to be held in the Residences) : 1830 – 2030 hrs

Transportation Session : 1230 - 1300 hrs

Visa Presentation : 1230 – 1330 hrs

SRC/Club/Sports Day : 1100 – 1400 hrs

International Student Induction : 1230 – 1330 hrs

Fresher’s social event

Week Commencing 26th January

- StartSmart and Library workshops

- Time Management workshops

- Listening and Note-Taking and Memory Strategies workshops

- Academic Writing and Integrity workshops

- Further information on clubs/sports

- Drop-In for academic and non-academic enquiries (30th January)

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9. ORIENTATION AND INDUCTION SCHEDULE FOR POSTGRADUATE STUDENTS

To ensure that you are fully briefed on the University, we invite you to attend mandatory sessions.

Dates/times are specified below.

Date / Time Sessions / Workshops

Wednesday 22nd January

1800 – 2100 hrs - Welcome and Introduction

- Campus Tour

- Academic Orientation

- Introduction to Library, IT and Careers Development services

- Enrolment with the University

Week Commencing 26th January

- StartSmart and Library Workshops

- Time Management workshops

- Academic Writing and Integrity workshops

- Avoiding Plagiarism and Using Turnitin workshops

- Academic Research workshops

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10. YOUR FINANCIAL RESPONSIBILITIES

The following section of this guide will explain, in detail, your financial responsibilities while you are studying at University. Any questions relating to the information detailed below about financial matters should be directed to the Finance Office located on the ground floor, Block 15. Opening hours are Sunday to Thursday (0830 – 1830 hours). Contact Details and Further Information Finance Office 00 971 4 278 1830 Fees@uowdubai.ac.ae We must emphasise that there are serious consequences for non-payment of fees, including penalty charges, the withdrawal of facilities and withdrawal as a UOWD student. 10.1 Tuition Fees

Tuition fees must be paid before the start of each session according to the number of subjects taken. Tuition fees are charged according to their credit point weighting and the session in which the student is enrolled. The amount of fees to be paid depends on the fee payment plan opted by the student. Students can pay fees by cash, online, cheque or debit/credit card. Late payment of tuition fees will be subject to a financial penalty for each subject, per week. Payment methods are as follows:

Payment Method Payment Instructions

Cash, Cheque or Debit/Credit Card

Submit at Fees Office, Block 15, UOWD

Online Go to https://www.uowdubai.ac.ae/online-payment

Textbooks, photocopying, personal stationery items and other incidental costs are not included in the tuition fees. It is the responsibility of the student to pay fees on time. UOWD has teamed up with UAE Exchange, the global remittance and foreign exchange Company, to allow the payment of tuition fees through any of their outlets across the UAE. Students can take advantage of this easier and more convenient way to pay their fees by presenting their student ID number and depositing their fees in cash at any of the UAE Exchange branches across the Emirates. Please note that a transaction charge of AED 10 applies

10.2 Refunds and Transfers

UOWD has developed specific Fee and Refund Policies that it applies to all students. The relevant policies are available from the Finance Office.

10.3 Transfer of Fees to Next Session

Fees transfer is an automatic process based on the date when the student withdraws from the subject(s) via SOLS. In normal cases, there is no need to submit a fees transfer request form. There is no refund on transferred fees. Transferred fees must be used within the following two semesters from the date of withdrawal. In case of fee increases in subsequent semesters, students will be required to pay the applicable fees.

10.4 Refund of Fees

If a student believes he or she is eligible for a refund or partial refund of fees, (in accordance with the Fees policy), then the student must complete the relevant form and submit it to the Fees Office. The student will be required to attach a printout of their academic record, clearly

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indicating the withdrawal dates of relevant subjects. Refunds will be made by cheque or bank transfer to the student. Cheques can be collected from the Fees Office 21 days from the day of approval of fee refund request. Any outstanding fees and charges shall be deducted from the fee refund. If a student feels there are genuine reasons for a refund or fees transfer after the normal deadline, the student may submit a written request to the Director, Corporate Services, outlining in full the reasons for the refund or transfer request. The Director, Corporate Services will review each request on a case-by-case basis.

10.5 Important Deadline Dates for Refunds/Transfers (Autumn 2019)

Tuition Fees Due

In the case of withdrawal, 100% Refund will apply

23 January

Last day to enrol in Subjects

In the case of withdrawal of subjects, 75% Refund of fees will apply ^

Fees can be used against enrolment in next semester (only) without financial penalty

8 February

Last day to transfer/withdraw Subjects

In the case of withdrawal of subjects, 50% Refund of fees will apply ^

Fees can be used against enrolment in next semester (only) without financial penalty

15 February

Last day to withdraw from subjects without Academic Penalty

In the case of withdrawal or transfer, 100% financial penalty applies

28 March

10.6 Student Fees and Charges (Spring 2020 only)

Along with the University’s tuition fees, there may be additional charges for other services we provide. Please see list of charges below:

SERVICE COST in AED

(including VAT)

Official letter (English or Arabic) 26.25

Official Academic Transcript 26.25

True copy attestation (per document) 26.25

Replacement Card (Student and Library or Health Insurance) 52.50

Courier charges Local

International

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131.25

Printing Charge ( Minimum) 21.00

Locker Rent (per semester ) 52.50

Challenge Test Fee (per subject) UG

PG

210.00

420.00

Supplementary Exam Fees (per subject) 210.00

Re-evaluation Fees (per subject) 210.00

Remarking Fees (per subject) 210.00

Bounced Cheque or not authorized Debit Order Penalty 525.00

Progress Payment Plan Charge Cash Payment PDC/Debit Order

420.00

210.00

Late Payment of Tuition Fees (per subject per week) 52.50

Reinstatement Fees 210.00

Replacement Degree Certificate (Testamur) 341.25

UOW Attestation fees UG

PG

1,338.75

892.50

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SERVICE COST in AED

(including VAT)

VISA

New Student Residence visa (Includes processing fee, inside country processing (only inside UAE), medical examination, health insurance and refundable visa deposit

Inside UAE

Outside UAE

8,200

6,750

Processing of Emirates ID Card 170

Renewed Student Residence (Includes processing fee, medical examination and health insurance

Express Service

2,680

2,920

Visit (Short-term) 30 days

90 days

1,165

2,205

Cancellation 250

ACCOMMODATION

Jebel Ali Gardens standard bedroom (twin sharing) 14,600

Jebel Ali Gardens Master bedroom (twin sharing) 15,500

Emirates Academy for Hospitality Management (studio room) 21,000

Refundable Deposit 1,000

TRANSPORT

Abu Dhabi & Al Ain 3,200

Ajman & Sharjah 2,750

Qusais & Al Nadha Dubai 2,500

Charges are correct at time of going to print and may be subject to change in exceptional circumstances

11 USEFUL CONTACTS

Office/Department Telephone Number Email Address

Registrar’s Office 00 971 (0) 4 278 1731 Registrar@uowdubai.ac.ae

Finance 00 971 (0) 4 278 1830 Fees@uowdubai.ac.ae

IT Helpdesk 00 971 (0) 4 278 1880 TechnicalSupport@uowdubai.ac.ae

Library 00 971 (0) 4 278 1766 Library@uowdubai.ac.ae

Student Recruitment and

Admissions

800 UOWD (8693) - inside UAE

00 971 4 278 1800 - outside UAE

admissions@uowdubai.ac.ae

Transport and

Accommodation

00 971 (0) 4 278 1758 Transportation@uowdubai.ac.ae

Residences@uowdubai.ac.ae

Visa 00 971 (0) 4 278 1731 Registrar@uowdubai.ac.ae

12 DISCLAIMER

Whilst every effort has been taken to ensure the accuracy of the information in this guide at the time of going to press, the University wishes to emphasise that the program, facilities and other arrangements for students described in this publication are regularly reviewed and are naturally subject to change from time to time. The University accordingly reserves the right without notice to vary the content of the programs and fees previously announced and to modify as seems appropriate the facilities and arrangements for students. Any changes will be incorporated in subsequent editions of this book and applicants and students should enquire as to the up-to-date position when they need to know this. The University also gives notice that it will not accept liability for any loss or injury sustained by a student whether in connection with their studies or not. January 2020Thank you to all staff who contributed to this guide.