Organizational Redesign Organizational Redesign Action PlanAction Plan

Habitat For Humanity Pune, India Habitat For Humanity Pune, India

We Five Consultant GroupWe Five Consultant GroupDavid, Candace, Phil, Dale & Renee David, Candace, Phil, Dale & Renee

October, 2006October, 2006

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We Are Going To Pune, IndiaWe Are Going To Pune, India

33

Pune, IndiaPune, India

• 4.5 million people in Pune in 2005

• The eighth largest city in India

• Called automobile city

• Known as the Oxford of the East

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HFH Pune VisionHFH Pune Vision

“To encourage the people of Pune to create comfortable, affordable, housing to improve the quality of life in safe neighborhoods by building new homes for families.”

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HFH Pune MissionHFH Pune Mission

“Help people help themselves to ensure everyone has a place to call home.”

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Establish Habitat For Humanity Establish Habitat For Humanity Pune, India As An HPO Pune, India As An HPO

Phases of the process 1. Needs Assessment and SWOT

2. Benchmarking

3. Development of a marketing plan

4. Design of the training function

5. Evaluation

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People Working Or Supporting HFHPeople Working Or Supporting HFH

Corporate Partner #1

We Five Consultants #1

Religious Representative #1

HFH Homeowner

We Five Consultants # 2Academic Representative

Long-term Volunteer

Corporate Partner #2

Another NGO

HFH India - ED

Religious Representative #1

New Volunteer

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Resources SWOTResources SWOT

Strengths• Supportive government• Business and Industry

support• International community

support• Houses already built

Weakness• Material shortages• Untrained volunteers• No training department

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Resources SWOTResources SWOT

Opportunities• Establish source of

basic resources• Supplier relationships• Reduced cost with

increased use• Family safety

Threats• Weather / earthquakes• Lack of building materials• Distance to other sources• Increased material costs• Location of slums• Lack of building lots

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Governmental SWOTGovernmental SWOT

Strengths• Municipal governments

implement city’s plans• Average growth rate of

economy 7% since 1994• Poverty is reduced by

10%

Weakness• Dozens of small political

parties• Reorganizing Alleviation

Housing and Urban Development

1111

Governmental SWOTGovernmental SWOT

Opportunities• Foreign governments

support building loans• Established special

economic zones to encourage investment

Threats• Government regulations

are retrogressive

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Culture SWOTCulture SWOT

Strengths• Mutual respect• Help others in need• Great respect for elders• Take pride in education

Weakness• Different languages

spoken• Multiple religions

1313

People Of IndiaPeople Of India

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Culture SWOTCulture SWOT

Opportunities• Attracts college students• Potential for student

volunteers• Strong commitment to

serve

Threats• Elders are driving force• Harsh social system• Hold large-scale 10 day

social event

1515

The Lord Of GaneshaThe Lord Of Ganesha

1616

Financial SWOTFinancial SWOT

Strengths• Solid income growth

based on educated workforce

• Largest car and commercial vehicle manufacturing plant

• Many national banks

Weakness• Archaic wage and labor

laws• Fiscal deficit• Falling per capita income

rank among major cities

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Financial SWOTFinancial SWOT

Opportunities• Largest convention

center in India• Rapidly expanding

software market• Growth opportunities

through universities

Threats• Competition for donors

from rapid expansion• Cost of building land

increasing• Foreign investments

threaten affordable loans

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Workforce SWOTWorkforce SWOT

Strengths• The people have a 75%

literacy rate

Weakness• In urban areas: 19.6%

males and 11.2% females have marketable skills

1919

Workforce SWOTWorkforce SWOT

Opportunities• Maharashtra Housing

and Area Development Authority provide workforce consulting

Threats• Increase in unemployment• Urbanization exceeded

infrastructures and services • Increasing social

inequalities

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BenchmarkingBenchmarking

• Organizations– Red Cross

– Prantham

– Oxfam

– Unesco

• Data collection methods– Interviews

– Qualitative surveys

– Observations

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Training Design FunctionTraining Design Function

Three-stage process1. Collect and analyze data from benchmarking

2. Start local training and development initiatives

3. Evaluate using Kirpatrick’s Return-on-investment

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Internal Marketing StrategyInternal Marketing Strategy

• Focus on the mission

• Attain buy-in from all stakeholders

• Establish Sowing, Growing and Harvesting theme

• Link theme from individual to organizational goals

2323

External Marketing StrategyExternal Marketing Strategy

• Target educated above average wage earners

• Present to corporate leaders and their employees

• Recruit skilled volunteers

• Seek out socially conscious people for support

• Network with housing development companies

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Evaluation Evaluation

• Kirkpatrick four levels:– Reaction– Learning– Behavior– Results

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Pune Homes A Combined EffortPune Homes A Combined Effort

CORPORATE SPONSORS VO

LU

NT

EE

RS

PUNE FAMILY

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ReferencesReferences

• Butalia, R. (2006) Passage to India Economy. Retrieved • September 26, 2006 from• http://www.indiatravelogue.com/pass/pass4.html.• CIA. Retrieved September 30 from •

https://www.cia.gov/cia/publications/factbook/geos/in.html.• Cowen, S. S. & Osborne, R. L. (2002). High-performance• Companies:The Distinguishing Profile. Management Decision, 40 (3), 227-231.• Employment and Unemployment Scenario in India Asia and Pacific Labour Ministers' Meeting, P.K. Ray, June 2005.

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ReferencesReferences

• Global Volunteers. India’s Culture Hindu Religion at the Foundation. Retrieved September 28, 2006 from http://www.globalvolunteers.org/1main/india/indiaculture.html.

• Habitat for Humanity. Habitat for Humanity Fact Sheet. Retrieved September 17, 2006 from

• http://publicinfo@habitat.org/html..• Habitat for Humanity. Retrieved September 9, 2006 from http://www.habitat.org/html.• iloveindia. Pune. Retrieved September 17, 2006 from • http://www.iloveindia.com/travel/pune/index.html.• Indian Child. India Culture. Retrieved September 13, 2006, from http:www.indiachild.com/culture%20-1.htm.

2828

ReferencesReferences

• Facts about Pune India. (n.d.). Retrieved September 25, 2006 from

http://www.e-zest.net/about.pune.html.• Kaufman, R., Leigh, D., Oakley-Browne, H. & Watkins, R. (2003). Strategic Planning for Success Aligning People, Performance and Payoffs. San Francisco, CA: John Wiley & Sons, Inc.• Kumar, M. (2005, July 25) Chandigarh has highest

per capita income; Haryana pips Punjab to fifth spot. The Tribune, Retrieved September 25, 2006 from http://www.tribuneindia.com/2005/20050726/

biz.htm#2.

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ReferencesReferences

• Ministry of Housing and Poverty Alleviation. Retrieved September 30, 2006 from

• http://muepa.nic.in/programs/index2.htm.• Ministry of Housing and Poverty Alleviation. Retrieved

September 30, 2006 from • http://muepa.nic.in/w_new/thrust_hudco.pdf.• Elected Socio-Economic Statistics Government of India,

Central Statistical Organization, Ministry Of Statistical and Programme Implementation, 2002.

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ReferencesReferences

• Our needs, our priorities; women and men from the slums in Mumbai and Pune talk about their needs for water and sanitation Environment &Urbanization Vol 15 No. 2

October 2003.• Pune India. (n.d.). Retrieved September 26, 2006 from • http://en.wikipedia.org/wiki/Pune%2C_India#Economy.• Wikipedia. Pune (2006) Retrieved September 13, 2006, from• http://en.wikipedia.org/wiki/Pune.• Wikipedia. Retrieved September 30, 2006 from

http://en.wikipedia.org/wiki/List_of_political_parties_in_India.