Organizational & Departmental Approaches - MSU · PDF file ·...

Organizational & Departmental Approaches Physician Leadership Development

Kent R. Thielen M.D.

©2013 MFMER | slide-1

Midwest Radiology Chairs Meeting January 6th – 7th, 2017 Chicago


Leadership Training Opportunities Society Sponsored

• Academy of Radiology Leadership and Management (ARLM)

• 50 Credits • 6 Domains • Financial Skills, HR, Professionalism, Legal

Contracting, Academic Mission, General Management

• RSNA, ARRS, AUR, SCARD, AAARAD


Leadership Training Opportunities Society Sponsored

• Radiology Leadership Institute (RLI) • ACR Sponsored • Levels 1-4 Leadership Fundamentals to

Mastery • 12 Credits to 112 Credits based on Level


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Mayo Clinic Midwest Radiology Committee Organization Chart


Mayo Clinic Strategic Plan

Transform the Practice

Achieve Operational Excellence

Expand Our Reach

PEO

PLE

PRO

CES

SES

OU

TCO

MES

G

OA

LS

Deliver Highest-Value Care to Be Most Trusted and Affordable

Achieve Mission-Advancing Financial Performance

Invest in Talent and Technology


Mayo Clinic Leadership Capabilities • Inspiring Values: professionalism, servant

leadership, honesty, & integrity • Engaging Colleagues: collaboration,

communication, & developing others • Bold and Forward Thinking: vision, strategic

thinking, process and quality improvements, change management, & innovation

• Driving Results: business and financial acumen, & data-driven success metrics


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Mayo Clinic Leadership Development • Office of Leadership & Organizational

Development (OLOD) • Medical Director • Administrative Director • Resources

• Time • Support Team


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Mayo Clinic OLOD Activities • Talent Management System • Succession Planning • Coaching • Tools

• Mayo Leader 360 • DISC • Emotional Intelligence Inventory

• Interactive Leadership Course Offerings


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Mayo Clinic OLOD Leadership Development Offerings • Fresh Eyes • SMART (Stress Management & Resiliency

Training) • Resilient Physicians Program • Leadership Effect

• New Physician Orientation • Healthy Dialogue • Professionalism 1


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Mayo Clinic OLOD Leadership Development Offerings • Leader as Coach • Presentation Skills • Publishing Your Research • Leadership Coaching


Mayo Clinic Leadership Model


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Mayo Clinic OLOD Leadership Development Offerings

• Course Offerings focus on Mayo Leadership Capabilities

Leadership Challenge (potential to be future Chairs, in their consultant role at least 2 years)

Accelerate (women and minorities at least 5 years in their role)

Leadership Prescription (New/Current Chairs in their role 2-3 years)

Physician Leadership Business Academy (PLBA) (Chairs or above in need of business acumen)


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Mayo Clinic OLOD Physician Leadership Business Academy • Build Business Acumen

• Business Strategy: Market Assessment, Planning, Execution • Organizational Architecture: Risk Management, and Decision

Making • Stakeholder Management and Supply Chain

• Understand and Apply Finance Acumen • Finance Principles • Economics of Health Care

• Navigate Mayo Clinic • Physician Administrator Dyad • Navigating and Driving Initiatives • Leading and Influencing in Matrix Organization • Building Social Capital


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Mayo Clinic OLOD Leadership Development Offerings


Midwest Department of Radiology Strategic Plan

Invest in Talent and Technology • Recruit, Hire, (Re)Train • Change Management • Career Development/Retention

• Mentorship • Leader Development • Maintenance of Certification Administration • Leadership Succession Planning

©2013

MFMER | slide-27


Radiology Faculty Development Activities • Academic Promotion • Leadership Development • New Staff Orientation • Mentorship • Scholarship • Accreditation/Training

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Hot Topics Sessions Academic Promotion and Leadership Development

• Goal: Provide another venue for conveying information and increasing exposure to relevant opportunities for all physicians and physicists.

• Quarterly Sessions • Recorded and posted as enduring material • First year – Academic Promotion Series • Second year – Leadership Development

Series

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Hot Topics Sessions Leadership Development Series

• Leadership • Mayo Clinic Values • Coaching and Mentoring • Burnout & Work Life Balance • Employee Resources – Office of Staff Services

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Other Items • Hot Topics Library • Leader 360 Evaluations for new SACs

• Evaluate at end of 1st year and earlier in 3rd year

• Online New Staff Orientation • Social Committee

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Leadership Challenge Pre-Work

• Overview of the Leadership Capabilities • Inspire Values and Engage Colleagues

• Understand Physician Leader role in leading a strategic project with Admin Partner

• Reflection / Self Assessment: focus for development

• Preferred DiSC Style – Strengths and Challenges


Leadership Challenge Why can Leadership be a Challenge?

• Resource Limitations: People, Time, Capital… • Inertia: Resistance to Change • Relationships / Personalities • Organizational Systems • Communication • Work /Life Balance • Experience / Skills


Mayo Clinic A History of Strong Partnerships • History and Ongoing Importance

• Harwick story • Current Noseworthy video

• Comparison of DiSC styles – Cons/OA • Troika Consulting used


Administrative Partnership Today


Using DISC Style to Demonstrate Mayo Clinic Leadership Capabilities

1/12/2017


Leading Self: Expanding Bold and Forward Thinking – Making Mistakes


Project Updates


Elevator Speech

1. Very brief (under 2 minutes)

2. Clear, focused, succinct

3. Easy to remember

4. What’s happening

5. Why it’s important

6. What you need from them.

Did you hear all six?

Compelling Story Elevator Speech Directions


Leading Self:


Leading Self:

Humres_public_Jp_Bold and Forward Thinking


Exploring Driving Results: Emotional Intelligence

• Self Awareness: understand drive, weaknesses, strengths, & emotions

• Regulate Feelings: respond with reason rather emotion

• Empathetic: take other’s feelings into consideration when acting

• Social Skills: move projects along while staying in tune with other’s feelings


Are You a Doer? Initiating action


Bold Idea Capture?


Bold and Forward Thinking Idea Capture?

• Time to Think • Innovative Space • Documentation Process • Communication


Bold Idea Capture?


Bold Idea Capture?

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRxqFQoTCNiZr_-D6MYCFYEXkgodHmAF9A&url=http://www.sip.us/a-few-awesome-sip-and-unified-communications-resources/&ei=LwisVZjGMoGvyASewJWgDw&bvm=bv.98197061,d.aWw&psig=AFQjCNFIlEbHEPBdqiA0P5o9UUY2AHbH9g&ust=1437424028922803


Leading Self:


Leading Self: Expanding Bold & Forward Thinking

• Competitive Advantage • Key Differentiator –

Strategic Vision • Leverages Individual

Strengths • Cumulative

Organizational Understanding


Bold and Forward Thinking Strategic Thinking

Whitney McMillan

http://www.cargill.com/index.jsp


Bold and Forward Thinking Idea Capture?

• Time to Think • Innovative Space • Documentation Process • Communication • Ear to the Ground


Bold and Forward Thinking Idea Capture

• Time to Think • Innovative Space • Document • Communicate • Ear to the Ground


Questions & Discussion

Organizational & Departmental Approaches - MSU · PDF file ·...

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