Organizational Cultural Takes Center Stage Amid National ... · Greenstone Mosaic William Snyder,...
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Organizational Cultural Takes Center Stage Amid National Crisis Carol McKinley, President and CEO, Simpson Senior Services Nikki Rineer, Consultant, Greenstone Mosaic William Snyder, Consultant, Greenstone Mosaic
Transcript of Organizational Cultural Takes Center Stage Amid National ... · Greenstone Mosaic William Snyder,...
Organizational Cultural Takes Center Stage
Amid National Crisis
Carol McKinley, President and CEO,Simpson Senior Services
Nikki Rineer, Consultant, Greenstone Mosaic
William Snyder, Consultant,Greenstone Mosaic
Today’s Objectives:⊷ Evaluate values research to
understand the cultural implications COVID-19 has had on organizations.
⊷ Reflect on the power of culture during the upheaval of long term crisis.
⊷ Discuss and evaluate lessons learned and the opportunities for innovation in the midst of great change.
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A few questions throughout the presentation…
At the bottom of your zoom screen you will find a “reaction button” to the far right
Yes = the thumbs up emoji
No = the hand emoji
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“Would you say your personal values have shifted from pre-Covid to current?
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= YES! = NO!
Presenter
Presentation Notes
Flip chart
Cultural Implications of COVID-19Study Conducted by Barrett Values Centre
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“Personal values are fairly consistent over time, but when life conditions change, it can cause people to shift their values and re-evaluate the order of their priorities.”
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Source: Barrett Values Centre –2020 Cultural Implications of COVID-19
Presenter
Presentation Notes
This is the tip of the iceburg really. What has changed since May in your organization?
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Impact of COVID-19
Presenter
Presentation Notes
We don’t want to suggest that performance, quality control and structure are unimportant but conceived in a new matrix.
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What’s needed to Recover and Thrive
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What’s needed to Recover and Thrive
Presenter
Presentation Notes
Can we change to the American English spelling for organization?
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What’s needed to Recover and Thrive
COVID-19 SurveySimpson Senior Services
July/August 2020
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Survey Questions:⊷ What would you say is currently
your biggest barrier or challenge at work when it comes to COVID-19?
⊷ What one thing might make your work easier over the next 3 months?
⊷ What would you say is your number one concern about your work over the next 3 months?
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- Communication challenges
- Managing masks/PPE
- Concerns of keeping residents engaged
- Fear of losing hours or losing job
- Managing COVID responsbilities on top of regular job
What we discovered…
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Next steps to include:- Leadership discussions and evaluation
- Understanding and separating issues heightened by COVID but not due to COVID
- Action plans specific to resident eng., Staff mental health, communication and leadership development
- Balance of implementation of plans and available resources. Both financial and staff capacity
“Have you at anytime in the past 7 months felt as though your efforts were failing at work or at home?
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= YES! = NO!
Presenter
Presentation Notes
Flip chart
“Have you considered if you have what it takes to get through this and questioned if you have enough left to give?
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= YES! = NO!
Presenter
Presentation Notes
Flip chart
Front Line Lessons Learned:⊷ Overcommunication is essential
⊷ Resilency is wavering
⊷ Accountability, though challenging, is still important
⊷ Appreciation has increased in significance
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Leadership Lessons Learned:⊷ Leaders who feel they are failing
are also questioning if they are the only one doing so
⊷ Peer to peer connections have dwindled during a time when they are critical to success
⊷ Leadership development is at a critical juncture
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CEO Lessons Learned:⊷ Creating trust and confidence in
record speed
⊷ Identifying and utilizing the strengths of the team
⊷ Staying strategic
⊷ Maintaining and prioritizing personal physical and mental health
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A Daughter’s Lessons Learned:⊷ Empathy for all families
⊷ Navigating a range of emotions
⊷ Coping with physical decline
⊷ Trust and confidence in unknown staff
⊷ Using personal experience to reflect on our process and if changes should be considered
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Resiliency Strategies⊷ Yelp – Business DataNPR – How I Built This podcast - 9/30/2020
⊷ How AirbnbPivoted – Simon Sinekhttps://www.youtube.com/watch?v=QDdGZcBujow
⊷ Praxis Labs Articlehttps://journal.praxislabs.org/strategies-for-winter-redemptive-leadership-in-survival-times-f15a7791035a
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Questions
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Contact Information
Carol [email protected]
610-216-6606
Nikki [email protected]
717-940-3615
William [email protected]
717-880-0350
