Organizational Behavior Fundamentals
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Transcript of Organizational Behavior Fundamentals
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Organizational Behavior Fundamentals
1.1 Definition of Organizational Behavior1.2 Contributing Disciplines to the OB field1.3Managing Organizations1.4 Effectiveness1.5 OB Challenges and Opportunities
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ORGANIZATIONAL BEHAVIOR
T E N T H E D I T I O N
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What Managers Do
Managerial Activities• Make decisions• Allocate resources• Direct activities of others
to attain goals
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Where Managers Work
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Management Functions
ManagementFunctions
Planning Organizing
LeadingControlling
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Management Functions (cont’d)
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Management Functions (cont’d)
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Management Functions (cont’d)
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Management Functions (cont’d)
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E X H I B I T 1-1a
Mintzberg’s Managerial Roles
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E X H I B I T 1-1b
Mintzberg’s Managerial Roles (cont’d)
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E X H I B I T 1-1c
Mintzberg’s Managerial Roles (cont’d)
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Management Skills
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Effective Versus Successful Managerial Activities (Luthans)
1. Traditional management• Decision making, planning, and controlling
2. Communications• Exchanging routine information and processing
paperwork
3. Human resource management• Motivating, disciplining, managing conflict, staffing,
and training
4. Networking• Socializing, politicking, and interacting with others
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E X H I B I T 1-2
Allocation of Activities by Time
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Seatwork: 1 Whole sheet of paper
Identify one manager and be able to discuss his/her activities. Explain why would you categorize this manager as average, successful or effective manager
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Enter Organizational Behavior
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Contributing Disciplines to the OB Field
E X H I B I T 1-3a
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3b
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3c
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3d
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3f
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Enter Organizational Behavior
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Contributing Disciplines to the OB Field
E X H I B I T 1-3a
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3b
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3c
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3d
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Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3f
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Managing Organizations
The Organization’s EnvironmentHow an organization is structured and
operates depends on The needs of customers or clients Legal and political constraintsEconomic and technological changes
Managers work in an increasingly unpredictable environment
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Managing Organizations
Behavior Within Organizations Determinants of individual performance
Individual Characteristics Individual motivation Group behavior LeadershipPower and politicsIntergroup behavior, conflictReward and appraisal systemsGroups and interpersonal influence
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Managing OrganizationsOrganizational structure refers to the division of labor as well as the patterns of coordination, communication, workflow, and formal power that direct organizational activities.
• Includes not only diagramming which employees report to which managers but also:
1. Reporting relationships, but it also relates to job design, 2. Information flow3. Work standards and rules4. Team dynamics5. Power relationships
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Managing Organizations
Processes• Process is a systematic arrangement of actions
design to achieve specific outcomesThere are several techniques being used.
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Effectiveness
1. Goal Approach2. Systems Theory Approach – views the organization as a unified, purposeful system composed of interrelated parts. 3. Stakeholder Approach-4. Organizational Development and Change
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Challenges and Opportunity for OB
Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service
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Challenges and Opportunity for OB (cont’d)
Improving People Skills Empowering People Coping with “Temporariness” Stimulation Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior