Organizational attachmentWhat are we going to tell you? Not to be reproduced without permission...
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Transcript of Organizational attachmentWhat are we going to tell you? Not to be reproduced without permission...
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Dr Victoria Grady & Ian Noakes 23rd May 2017
Organizational attachment & change management
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What are we going to tell you?
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
• Anintroduc+ontoa-achment• Whythisisofinteresttoyou• HowYoucanapplya-achmenttochange
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In the current climate the change challenge just got harder
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
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Do we need a different perspective? It’s not about what but why..
• Why is it difficult for some people to change – understand their behavioral & cultural drivers?
• Does this require an à la carte change management approach? Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
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Change method 1
data
Change method 2
data
Change method 3
data
Project method A
data
Project method B
data
Project method C
data
A menu containing: • Behavioral data inputs
• Data to inform Behavioral based change interventions
• Data from project/program & change methodologies
The “Change Smörgåsbord”
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
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What change management method has the highest level of recognition by your client or internal organization
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
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Why we chose Prosci ADKAR® as part of the Smörgåsbord
• High level of client brand recognition & number of practitioners
• Project management similarities: Ø Structured approach Ø Contains toolkits
• Validated model Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
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Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Reference: Prosci® 2016
The Toolkit (Dashboard) Result: Desire Is the Challenge
D
A
K
A
R
0 1 2 3 4 5
Awareness score
Low Desire score
Knowledge score
Ability score
Reinforcement score
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Is an individual lack of desire one of the key reasons for change failure?
We believe it is……. But if correct, what is causing it?
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
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The underlying reason may be due to attachment within the workplace
To feel secure at work we attach ourselves to things: • Teams • Processes & practices • Locations
But what happens when we think change threatens this
attachment? Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
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Change Diagnostic
Index©
Attachment Style Index©
Provides Evidence
Based Interventions
Introducing Organizational Attachment Diagnostics©
Assisting delivery of people & business
change where attachment issues are
present
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
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Attachment Style Index©
Fearful Preoccupied Dismissive Secure
• Styles provide an indicator of potential individual reaction to change • Index identifies individual attachment style at a point in time • Informs tailored change interventions
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
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What have we told you?
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
• Anintroduc+ontoa-achmentNow….
• Whythisisofinteresttoyou• HowYoucanapplya-achmenttochange
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How we tested the “Change Smörgåsbord”
ADKAR® model
Attachment Style Index©
Change transition
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Behavioral
data
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Attachment Style Index APP
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
www.kahoot.it
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UK case study
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Fearful Preoccupied Dismissive Secure
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US case study
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
FAA trial in process
Fearful Preoccupied Dismissive Secure
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Using attachment to help Identify symptoms & interventions
Attachment Style object identification
Processes Places
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Individual symptoms
Organizational symptoms
Assist identify
Assist inform
Change interventions
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The start of the organizational attachment journey……
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Contact us:
Dr Victoria Grady Email: [email protected] +1 703 577 2741 Ian Noakes Email: [email protected] +44 7856 029234
